Cluster Server Agent Pack

Getting Started Guide

4Q 2024
Last updated: 2025-02-27

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Getting started with
Cluster Server Agent Pack
This document includes the following topics:

■ Introduction

■ Cluster Server agents

■ Internationalization (I18N) support

■ High availability and clustering solutions

■ Additional product information

Introduction
Agent Pack is the release vehicle for Cluster Server (VCS) agents and is released
independently of the product release trains. Agent Pack includes the currently
shipping agents for Veritas Cluster Server.
You can download the Agent Pack from the Arctera Services and Operations
Readiness Tools (SORT) website, at https://sort.veritas.com/agents.
For VCS agents, you can download and install a specific agent tar file.
For the latest updates or software issues for the agents in this release, see the
Cluster Server Agent Pack Release Notes.

Note: This document does not contain information about the Cluster Server agents
for Microsoft applications on Windows. For information about these agents, see
the Cluster Server Agent Pack Readme. The Readme is available on the VCS
Agent Details page on SORT and also in the agent zip file.
 Getting started with Cluster Server Agent Pack 6
Cluster Server agents

Contact Arctera sales representative or Arctera Consulting Services for details

about the agents in the Agent Pack, additional agents under development, and
agents available as part of the InfoScale product.

Cluster Server agents

This section lists the Cluster Server agents and the supported applications. The
agents are classified under the following categories:
■ Application agents
These agents are responsible for making enterprise applications highly
available.
■ Database agents
These agents make the RDBMS highly available.
■ Replication agents
These agents, when integrated with array-based data replication or
software-based data replication solutions, make sure that data is available to
applications in read-write mode as part of disaster recovery. This category
also includes agents that are used for testing of disaster recovery, also known
as disaster recovery fire drill.
In addition, an Agent Builder tool for building custom agents is available in the
application agent directory for each UNIX platform.

VCS Application agents

The agents support all intermediate minor versions of the respective application.
The name in parentheses is the agent directory name.

Table 1-1 Supported software for Application agents

Application agent AIX HP-UX Linux Solaris Windows

Cisco UCS No No Yes No No

(ucsutil_agent)

Data Loss Prevention No No Yes No Yes*

(dlp_agent)

Docker No No Yes No No

(docker_agent)
 Getting started with Cluster Server Agent Pack 7
Cluster Server agents

Table 1-1 Supported software for Application agents (continued)

Application agent AIX HP-UX Linux Solaris Windows

Documentum Yes Yes Yes Yes No

(documentum_agent)

IBM InfoSphere DataStage No No Yes Yes No

(infosphere_agent)

IBM WebSphere Yes Yes Yes Yes Yes

(websphere_agent)

IBM WebSphere MQ Yes Yes Yes Yes Yes

(webspheremq_agent)

IBM WebSphere MQ FTE Yes Yes Yes Yes No

(webspheremq_agent)

Informatica Yes No Yes Yes No

(informatica_agent)

Informatica PowerCenter Service Manager Yes Yes Yes Yes No

(powercentersvcmgr_agent)

JBoss Application Server No No Yes Yes No

(jboss_agent)

OpenStack No No Yes No No

(openstack)

Oracle Applications Yes Yes Yes Yes No

(oracleapps_agent)

Oracle Application Server Yes Yes Yes Yes No

(oracleas_agent)

Oracle Essbase Yes Yes Yes Yes No

(essbase_agent)

Oracle Fusion Middleware Yes Yes Yes Yes No

(oracleas_agent)
 Getting started with Cluster Server Agent Pack 8
Cluster Server agents

Table 1-1 Supported software for Application agents (continued)

Application agent AIX HP-UX Linux Solaris Windows

Oracle PeopleSoft Yes Yes Yes Yes No

(tuxedo_agent)

Oracle Siebel Yes No Yes Yes Yes*

(siebel_agent)

Oracle Tuxedo Yes Yes Yes Yes No

(tuxedo_agent)

Oracle WebLogic Server Yes Yes Yes Yes Yes

(weblogic_agent)

SAN Boot No No Yes No No

sanboot_agent

SAP Components Yes Yes Yes Yes No

(sap_agent)

SAP liveCache Hot Standby Yes No Yes No No

(saphotStandby_agent)

SAP liveCache Yes Yes Yes Yes No

(sap_agent)

SAP NetWeaver Yes Yes Yes Yes Yes

UNIX: (sap_agent)

Windows: (sapnw_agent)

SAP NetWeaver with HA-API support Yes No Yes Yes No

(sap_agent)

SAP HANA No No Yes No No

(sap_agent)

SAP Sybase Replication Server No No Yes Yes No

(sybasers_agent)
Note: Solaris 11 SPARC support is available
only for the SybaseRS agent and not for
the SybaseRMA agent.
 Getting started with Cluster Server Agent Pack 9
Cluster Server agents

Table 1-1 Supported software for Application agents (continued)

Application agent AIX HP-UX Linux Solaris Windows

SAP Web Application Server Yes Yes Yes Yes Yes

UNIX: (sap_agent)

Windows:(sapwebas_agent)

SunJES Messaging Server Suite No No No Yes No

(sunjes_agent)

Sun ONE Proxy Server No No No Yes No

(sunone_agent)

Tibco EMS Yes Yes Yes Yes No

(tibco_agent)

Note: * There is no separate agent available for Oracle Siebel CRM and for Data
Loss Prevention on the Windows platform. However, support for these
applications is provided through a generic service on Windows. For additional
information, see the following Technical Support TechNotes:
Oracle Siebel CRM: http://www.veritas.com/docs/000090917
Data Loss Prevention: http://www.veritas.com/docs/000002503.

Support for multiple components of an application

Some VCS Application agents monitor multiple components of an application.
For example:
■ The Cluster Server agent for Informatica
To ensure high availability of the Informatica B2B Data Exchange and
PowerCenter applications, the agent monitors the following components:
■ B2B Data Exchange Server
■ B2B Data Exchange Operation Console
■ B2B Data Exchange JMS Broker
■ B2B Managed File Transfer
■ PowerCenter

■ The Cluster Server agent for IBM InfoSphere DataStage

 Getting started with Cluster Server Agent Pack 10
Cluster Server agents

The agent monitors specific InfoSphere components, such as DS Engine, ASB

Agent, and ASB Logging Agent.
■ The Cluster Server agent for SAP Components
The agent supports the following standalone engines of an SAP system:
■ SAP Gateway
■ SAP Master Data Management (MDM)
■ SAP Web Dispatcher
■ SAP Content Server for Web Dispatcher

■ The Cluster Server agent for SAP NetWeaver and SAP HANA
The agent supports the following applications on Linux:
■ SAP NetWeaver
■ SAP HANA
■ SAP LiveCache

■ The Cluster Server agent for SAP NetWeaver and SAP LiveCache
The agent supports the following applications on AIX, Solaris, and Solaris 11:
■ SAP NetWeaver
■ SAP LiveCache

■ The Cluster Server agent for SAP Sybase Replication Server

The VRTSsybrep agent package contains two agents:
■ The VCS agent for SAP Sybase Replication Server — SybaseRS. The
SybaseRS agent monitors the configured SAP Sybase Replication Server.
■ The VCS agent for SAP Sybase Replication Management Agent —
SybaseRMA. The SybaseRMA agent monitors the configured SAP Sybase
Replication Management Agent

■ The Cluster Server agent for Oracle Fusion Middleware

To ensure high availability of Oracle Fusion Middleware entities, the agent
supports the following components:
■ agent
■ OHS
■ OID
■ OPMN
■ OVD
 Getting started with Cluster Server Agent Pack 11
Cluster Server agents

■ PreferenceServer
■ ReportsServerComponent
■ ServicesStatus
■ WebCache
■ WebCacheAdmin

Oracle Solaris 11 Image Packaging System packages for VCS

agents
Oracle Solaris 11 Image Packaging System (IPS) packages are available for the
following VCS agents and library:
■ ACC library
■ Application Agent Builder
■ Documentum
■ IBM Informix Dynamic Server
■ IBM WebSphere Application Server
■ IBM WebSphere MQ
■ Informatica
■ Informatica PowerCenter Service Manager
■ JBoss Application Server
■ MySQL
■ Oracle Application Server
■ Oracle E-Business Components
■ Oracle E-Business Concurrent Manager
■ Oracle Essbase
■ Oracle Fusion Middleware
■ Oracle Siebel CRM
■ Oracle Tuxedo
■ Oracle WebLogic Server
■ PostgreSQL
■ SAP Components
 Getting started with Cluster Server Agent Pack 12
Cluster Server agents

■ SAP LiveCache
■ SAP MaxDB
■ SAP NetWeaver agent with HA-API support
■ SAP Sybase Replication Server (for SybaseRS only, not for SybaseRMA)
■ Tibco EMS

VCS Database agents

The agents support all intermediate minor versions of the respective application.
The name in parentheses is the agent directory name.

Table 1-2 Supported software for Database agents

Database agent AIX HP-UX Linux Solaris

DB2 Yes Yes Yes Yes

(db2_agent)

Informix Yes Yes Yes Yes

(informix_agent)

MSSQL No No Yes No

(msssql_agent)

MySQL * Yes Yes Yes * Yes

(mysql_agent)

Oracle Yes Yes Yes Yes

(oracle_agent)

PostgreSQL Database Yes Yes Yes Yes

(postgresql_agent)

PostgreSQL Replication No No Yes No

(postgresql_agent)

SAP MaxDB Yes Yes Yes Yes

(sapmaxdb_agent)

Sybase Yes Yes Yes Yes

(sybase_agent)
 Getting started with Cluster Server Agent Pack 13
Cluster Server agents

Table 1-2 Supported software for Database agents (continued)

Database agent AIX HP-UX Linux Solaris

Sybase IQ No No Yes Yes

(sybaseiq_agent)

* The MySQL agent supports HA configurations for MariaDB instances on Linux.

Intelligent Monitoring Framework aware VCS agents

The following VCS application and database agents are Intelligent Monitoring
Framework (IMF) aware:
■ Data Loss Prevention
■ Docker Container
■ Docker Daemon
■ IBM InfoSphere DataStage
■ IBM WebSphere Application Server
■ IBM WebSphere MQ
■ Informatica
■ Informatica PowerCenter Service Manager
■ Informix
■ JBoss Application Server
■ MySQL
■ Oracle Application Server
■ Oracle Fusion Middleware
■ Oracle WebLogic Server
■ PostgreSQL
■ PgSQLRep
■ SAP HANA
■ SAP NetWeaver with HA-API support
■ SAP Sybase Replication Server
■ Sybase IQ
■ Tibco EMS
 Getting started with Cluster Server Agent Pack 14
Cluster Server agents

■ MSSQL

Note: For more information about the operating systems on which the agent
provides this support, see the appropriate agent Installation and Configuration
Guide.

VCS Replication agents

The agents support all intermediate minor versions of the respective application.
The name in parentheses is the agent directory name.

Table 1-3 Supported software for Replication agents

Replication agent AIX HP-UX Linux Solaris Windows

Dell EMC Storage Compellent (SC) No No No No Yes

(dellsc_agent)

Dell EMC Unity Yes No Yes No Yes

(unity_agent)

EMC MirrorView Yes Yes Yes Yes Yes

(mirrorview_agent)

EMC RecoverPoint Yes No Yes Yes Yes

(recoverpoint_agent)

EMC SRDF Yes Yes Yes Yes Yes

(srdf_agent)

EMC SRDF Storage Group Yes No Yes No No

(srdfsg_agent)

EMC SRDF REST API for Storage No No Yes No No

Group

(srdfrest_agent)

EMC SRDF/Star Yes Yes Yes Yes Yes*

(srdfstar_agent)

HP 3PAR Remote Copy Yes Yes Yes Yes Yes

(3parrc_agent)
 Getting started with Cluster Server Agent Pack 15
Cluster Server agents

Table 1-3 Supported software for Replication agents (continued)

Replication agent AIX HP-UX Linux Solaris Windows

Hitachi/HP XP 3 Data Center No Yes No Yes Yes

Replication

(htc3dc_agent)

Hitachi/HP XP 3 Data Center No No No Yes No

Asynchronous Replication

(htc3dc_agent)

Hitachi TrueCopy (HTC) Yes Yes Yes Yes Yes

(htc_agent)

HP Storage Works EVA Continuous Yes Yes Yes Yes Yes

Access

(evaca_agent)

IBM DB2 HADR Yes No Yes Yes No

(db2hadr_agent)

IBM DS4K RemoteMirror No No Yes Yes No

(ds4kremotemirror_agent)

IBM DS6000/8000 Metro Mirror and Yes Yes Yes Yes Yes
Global Mirror

(metro_mirror_agent)

IBM SVCCopyServices Yes Yes Yes Yes Yes

(svccopyservices_agent)

IBM XIVMirror Yes No Yes Yes Yes

(xivmirror_agent)

NetApp SnapMirror 7-Mode Yes Yes Yes Yes Yes*

(ntap_agent)

NetApp SnapMirror Cluster-Mode No No Yes No Yes

(ntap_agent)

Oracle DataGuard Yes Yes Yes Yes No

(dataguard_agent)
 Getting started with Cluster Server Agent Pack 16
Cluster Server agents

Table 1-3 Supported software for Replication agents (continued)

Replication agent AIX HP-UX Linux Solaris Windows

Oracle GoldenGate Yes No Yes Yes Yes

(goldengate_agent)

Pure Storage Aynchronous No No Yes No No

Replication

(pure_agent)

Pure Storage Synchronous Replication No No Yes No No

(puresync_agent)

Pure Storage ActiveDR Yes No No No Yes

(pureadr_agent)

Symantec NetBackup RealTime No No No No Yes

(realtime_agent)

Note: * This agent for Windows is part of the InfoScale release; this agent is not
included in the Agent Pack release.

VCS replication agents that compute RPO

The following VCS replication agents support the capability to compute Recovery
Point Objective (RPO):
■ EMC RecoverPoint
■ EMC SRDF
■ Hitachi/HP XP 3 Data Center Replication
■ Hitachi TrueCopy
■ HP 3PAR RemoteCopy
■ IBM Global Mirror
■ Netapp SnapMirror
■ Oracle DataGuard
■ Oracle GoldenGate
■ IBM XIVMirror
 Getting started with Cluster Server Agent Pack 17
Cluster Server agents

Note: For more information about the operating systems on which the agent
provides this support, see the appropriate agent Installation and Configuration
Guide.

Oracle Solaris 11 IPS packages for VCS Replication agents

Oracle Solaris 11 Image Packaging System (IPS) packages are available for the
following VCS agents:
■ EMC SRDF
■ Hitachi TrueCopy
■ HP 3PAR Remote Copy

Agent support for minor versions of Cluster Server

The support information given in the agent documentation and the Agent Pack
matrix does not always mention the minor versions of VCS supported by the
Cluster Server agents.
Table 1-4 lists the minor versions of VCS supported by the agents corresponding
to the base VCS version.
This information is applicable to the VCS agents that are included in the Cluster
Server Agent Pack.

Table 1-4 Agent support for minor versions of VCS

Base VCS version Minor VCS versions Supported platforms

supported by the agent supported by the agent

VCS 5.0 Subsequent maintenance AIX, HP-UX, Linux, and

packs, rolling patches, and Solaris
release updates

VCS 5.1 Subsequent updates AIX, Linux, Solaris, and

Windows

VCS 6.0 Subsequent maintenance AIX, HP-UX, Linux, Solaris,

packs, rolling patches, and and Windows
release updates

VCS 6.1 Subsequent maintenance AIX, Linux, Solaris, and

packs, rolling patches, and Windows
release updates
 Getting started with Cluster Server Agent Pack 18
Cluster Server agents

Table 1-4 Agent support for minor versions of VCS (continued)

Base VCS version Minor VCS versions Supported platforms

supported by the agent supported by the agent

VCS 6.2 Subsequent maintenance AIX, Linux, and Solaris

packs, rolling patches, and
release updates

InfoScale 7.0 Subsequent updates AIX, Linux, Solaris, and

Windows

InfoScale 7.1 Subsequent updates AIX, Linux, Solaris, and

Windows

InfoScale 7.2 Subsequent updates AIX, Linux, Solaris, and

Windows

InfoScale 7.3 Subsequent updates AIX, Linux, Solaris, and

Windows

InfoScale 7.4 Subsequent updates AIX, Linux, Solaris, and

Windows

InfoScale 8.0 Subsequent updates AIX, Linux, Solaris, and

Windows

InfoScale 8.0.2 Subsequent updates AIX, Linux, Solaris, and

Windows

Note: On Windows, the Cluster Server agent for EMC SRDF is supported on VCS
5.1 SP2 and later.
On Windows, the Cluster Server agent for Hitachi TrueCopy is supported on
VCS 6.0 and later.

Agents that support Solaris zones

The agents for the following applications and databases support the Solaris zones:
■ Application Agent Builder
■ Documentum Content Server and Connection Broker
■ IBM Informix Dynamic Server
■ IBM WebSphere Application Server
■ IBM WebSphere MQ
 Getting started with Cluster Server Agent Pack 19
Internationalization (I18N) support

■ IBM WebSphere MQ FTE

■ Informatica
■ Informatica PowerCenter Service Manager
■ InfoSphere DataStage
■ JBoss Application Server
■ MySQL
■ Oracle Application Server
■ Oracle Essbase
■ Oracle e-Business Components
■ Oracle e-Business Concurrent Manager
■ Oracle Fusion Middleware
■ Oracle PeopleSoft
■ Oracle Siebel CRM
■ Oracle Tuxedo
■ Oracle WebLogic Server
■ PostgreSQL
■ SAP Components
■ SAP LiveCache
■ SAP MaxDB
■ SAP NetWeaver (SAPNW04)
■ SAP NetWeaver with HA-API support
■ SAP Web Application Server
■ SunJES Messaging Server Suite
■ Sybase IQ
■ Tibco EMS

Internationalization (I18N) support

The following tables lists the agents that have been internationalized. For a
definition of the various levels, See “About I18N levels” on page 22.
 Getting started with Cluster Server Agent Pack 20
Internationalization (I18N) support

Table 1-5 Internationalized application agents and supported levels

Application agent I18N Level

Cisco UCS Level 0

Docker Container Level 0

Docker Daemon Level 0

Documentum Level 0

IBM WebSphere Level 1

IBM WebSphere MQ Level 1

IBM WebSphere MQ FTE Level 0

Informatica Level 0

Informatica PowerCenter Service Level 0

Manager

InfoSphere Level 0

JBoss Application Server Level 0

Oracle Applications Level 0

Oracle Application Server Level 0

Oracle Essbase Level 0

Oracle Tuxedo Level 1

SAP Components Level 0

SAP HANA Level 0

SAP HotStandby Level 0

SAP LiveCache Level 0

SAP NetWeaver Level 1

SAP Sybase Replication Server Level 0

SAP Web Application Server Level 0

Siebel Level 0

SunJES Level 0
 Getting started with Cluster Server Agent Pack 21
Internationalization (I18N) support

Table 1-5 Internationalized application agents and supported levels

(continued)

Application agent I18N Level

Sun One Level 0

Tibco EMS Level 0

WebLogic Level 1

Table 1-6 Internationalized database agents and supported levels

Database Agent I18N Level

DB2 Level 2 on Solaris SPARC, Level 0 on other platforms

Informix Level 0

MySQL Level 0

Oracle Level 2 on Solaris SPARC, Level 0 on other platforms

PostgreSQL Level 0

SAP MaxDB Level 1

Sybase Level 2 on Solaris SPARC, Level 0 on other platforms

Table 1-7 Internationalized replication agents and supported levels

Replication Agent I18N Level

Data Guard Level 0

DB2 HADR Level 0

DS4KRemoteMirror Level 0

EVACA Level 0

HP 3PAR Remote Copy Level 0

HTC Level 0

HTC 3DC Level 0

IBM XIV Mirror Level 0

MetroMirror Level 0

MirrorView Level 0
 Getting started with Cluster Server Agent Pack 22
Internationalization (I18N) support

Table 1-7 Internationalized replication agents and supported levels

(continued)

Replication Agent I18N Level

SnapMirror Level 0

SRDF Level 0

SRDFStar Level 0

SVCCopyServices Level 0

RecoverPoint Level 0

TrueCopy Level 0

Symantec NetBackup RealTime Level 0

About I18N levels

Internationalization support for the agents is available in various levels. This
section provides a definition of each level.
■ Level 0.
Base product (the English version) functions correctly on the local operating
system
All features on the base product work correctly with the local operating
system (OS) such as Japanese Windows or German Solaris without causing
functional problems due to running on a local OS. However, the international
characters such as double byte characters, accented characters or Unicode
are not supported. Regional formats such as European Date formats or
Japanese Time formats are not supported.
■ Level 1.
Level 0 + Regional format and International character support Level 0 plus,
support for the regional formats such as European Date formats or Japanese
Time formats. Additionally, support for the international characters such as
double byte characters, accented characters or Unicode as input and output
data.
■ Level 2.
Level 1 + Localization ready (excluding Bi-Directional UI) Level 1 plus,
localizability engineering is complete except for the user interfaces (UIs) that
have Bi-Directional architecture (such as Arabic and Hebrew).
 Getting started with Cluster Server Agent Pack 23
High availability and clustering solutions

High availability and clustering solutions

High availability and clustering solutions are available for the applications that
do not have individual agents. Information about these solutions is available in
the form of white papers, application notes, and TechNotes.
The solutions that are currently available are as follows:
■ High Availability Solution for Oracle Enterprise Manager Grid Control 11g
and Cloud Control 12c
This solution is provided in the form of a white paper.
https://www.veritas.com/support/en_US/doc/ka6j0000000BOA9AAO
■ VCS disaster recovery with SRDF on IBM VIO servers and VCS SRDF NPIV
support on AIX.
This solution is provided in the form of a white paper. The white paper
describes how to use the VCS SRDF agent in configurations that use virtualized
hosts such as IBM DLPARs hosted on top of a VIO server. The white paper
also provides information on how the SRDF agent supports N_Port ID
Virtualization (NPIV) on AIX systems.
See: https://www.veritas.com/support/en_US/doc/ka6j00000004FubAAE
■ High Availability solution for DLP Enforce Server
This solution is provided in the form of an application note. This application
note describes the High Availability Solution for Data Loss Prevention (DLP)
Enforce Server. This application note is available at the following location:
https://www.veritas.com/content/support/en_US/doc/ka6f10000000BgRAAU
■ High Availability solution for SAPHostAgent (SAPHostControl)
This solution is provided in the form of a technical note. The technical note
describes the procedure to configure SAPHostAgent for high availability in a
Cluster Server environment, using the Application agent. This technical note
is available at the following location:
https://www.veritas.com/support/en_US/doc/ka6j0000000BMC8AAO
■ Veritas clustering solution for SAP Content Server
This solution is provided in the form of a technical note. The technical note
explains how to cluster an SAP Content Server setup in a VCS environment
using the Veritas agents for Apache and SAP MaxDB. This technical note is
available at the following location:
https://www.veritas.com/support/en_US/doc/ka6j0000000BLutAAG
■ High Availability Solution for Informix Shared Disk Secondary
This solution is provided in the form of a technical white paper. The white
paper explains how to use High Availability Solution for ensuring high
 Getting started with Cluster Server Agent Pack 24
High availability and clustering solutions

availability of the Informix Dynamic Server environment. This white paper

is available at the following location:
https://www.veritas.com/support/en_US/doc/ka6j0000000BLv2AAG
■ Data Center Availability Solution for SAP
This solution is provided in the form of a technical white paper, which
describes the overall SAP availability environment and the Veritas Data
Center Availability Solution. The white paper offers a technical overview of
both the local availability and global availability in the SAP environment, and
describes a few scenarios using the Veritas solution. The white paper is
available at the following location:
http://www.veritas.com/community/articles/keep-your-business-running
-high-availability-and-disaster-recovery-sap-applications
■ High Availability Solution for WebSphere Commerce
This solution is provided in the form of an application note, which describes
the overall WebSphere Commerce availability environment and the High
Availability Solution. The application note also provides a technical overview
of local availability in the WebSphere Commerce environment, and describes
a few scenarios using the Veritas solution. The application note is available
as a PDF document on the Agent Pack tarball in the following
directory:agentpack_topdir/platform/vcs/application/websphere_commerce

■ High Availability Solution for TIBCO Enterprise Message Service

This solution is provided in the form of an application note, which describes
the overall TIBCO Enterprise Message Service availability environment and
the High Availability Solution. The application note is available as a PDF
document on the Agent Pack tarball in the following directory:
agentPackHomeDir/platform/vcs/application/tibco_agent/
VCSVersion/agentVersion/docs

■ Support for clustering Sybase License Manager

For more information, see the following Technical Support TechNote:
https://download.veritas.com/resources/content/live/SOLUTIONS/56000/
TECH56189/en_US/295003.pdf

■ Support for clustering WebSphere Message Broker on the AIX, HP-UX, Linux,
and Solaris platforms
The Agent Pack provides support for clustering WebSphere Message Broker
on the AIX, HP-UX, Linux, and Solaris platforms in a Cluster Server
environment using the Agent Builder tool. For instructions, see the following
Technical Support TechNote:
https://www.veritas.com/content/support/en_US/doc/vha_wsmsgbroker_iib_technote
■ High Availability Solution for Oracle e-Business Suite
 Getting started with Cluster Server Agent Pack 25
Additional product information

This solution is provided in the form of a technical, white paper which

describes High Availability Solution. The white paper explains how the
components work together and the high-level architecture of Oracle e-Business
Suite. The white paper also provides instructions about setting up the cluster
and provides a sample resource configuration. The white paper is available
at the following location:
https://vox.veritas.com/legacyfs/online/veritasdata/339090.pdf
■ Cluster Server Fire Drill for WebSphere to improve disaster recovery readiness
This technical white paper describes how to use Cluster Server Fire Drill with
WebSphere to improve disaster recovery readiness. The white paper is
available at the following location:
https://download.veritas.com/resources/content/live/SOLUTIONS/78000/
TECH78051/en_US/339091.pdf
■ Cluster Server Fire Drill for WebSphere MQ to improve disaster recovery
readiness
This technical white paper describes how to use Cluster Server Fire Drill with
WebSphere MQ to improve disaster recovery readiness. The white paper is
available at the following location:
https://download.veritas.com/resources/content/live/SOLUTIONS/78000/
TECH78052/en_US/339092.pdf

Additional product information

The following sections contain useful information about the Cluster Server agents
that are distributed on this Agent Pack.

Locating and viewing documentation

The latest version of the Agent Pack documentation is available in PDF format
on the Services and Operations Readiness Tools (SORT) Web site here:
https://sort.veritas.com/arctera/agents.
You can also find the documentation for each agent in the docs directory after
you download the agent.

Getting help
Visit https://www.veritas.com/support/en_US.html for product assistance. Use
the Knowledge Base search feature to access resources such as TechNotes, product
alerts, software downloads, hardware compatibility lists, and our customer email
notification service. If you encounter an error when using a product, include the
error number preceding the message when contacting Technical Services. You
 Getting started with Cluster Server Agent Pack 26
Additional product information

can also use the error number to search for information in TechNotes or
documents on the Web site.