Hormann Supramatic (Series 3)
Hormann Supramatic (Series 3)
uk
TR10A108 RE / 05.2012
Instructions for Fitting, Operating and Maintenance
EN Garage Door Operator
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Contents
TR10A108 RE / 05.2012 3
Reversal limit
1 About These Instructions If a safety device is activated, the door moves into the
These instructions are original operating instructions as opposite direction (safety reversal) up to the reversal limit
outlined in the EC Directive 2006/42/EC. Read through all of shortly before the Close end-of-travel position. If this limit is
the instructions carefully, as they contain important passed, no reversal occurs to ensure that the door reaches
information about the product. Pay attention to and follow the the end-of-travel position in one go.
instructions provided, particularly the safety instructions and
warnings. Partial opening
Please keep these instructions in a safe place and make sure Individually adjustable second opening height to ventilate the
that they are available to all users at all times. garage.
Timeout
1.1 Further applicable documents
A defined period in which an action is expected to take place
The following documents for safe handling and maintenance
(e.g. using the menu or activating a function). The operator
of the door system must be placed at the disposal of the end
automatically goes into operation mode if this period elapses
user:
without an action taking place.
ō These instructions
ō The enclosed test manual Travel
ō The garage door operating instructions The distance the door takes to move from the Open end-of-
travel position to the Close end-of-travel position.
1.2 Warnings used
Pre-warning time
The time between the travel command (impulse) and the
actual start of travel.
The general warning symbol indicates a danger that
can lead to injury or death. In the text, the general warning 1.4 Symbols used
symbol will be used in connection with the caution levels
described below. In the illustrated section, an additional The illustrated section shows how to fit the operator on a
instruction refers back to the explanation in the text section. sectional door. Deviations for fitting with an up-and-over door
are also shown. For this purpose, the following letters are
assigned to the figures:
DANGER
Indicates a danger that can immediately lead to death or
serious injuries.
WARNING
Indicates a danger that can lead to death or serious injuries.
CAUTION
Indicates a danger that can lead to minor or moderate a = Sectional door b = Up-and-over door
injuries.
All specified dimensions in the illustrated section are in [mm].
ATTENTION
Indicates a danger that can lead to damage or destruction Symbols:
of the product.
See text section
2.2 In the example, 2.2 means:
1.3 Definitions used See text section, section 2.2
Automatic timer
Automatic closing of the door after a set time has elapsed
and after reaching the Open end-of-travel position or partial Important advice to prevent injury to
opening. persons and damage to property
Normal operation
Door travel with the taught-in travel distances and forces.
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TR10A108 RE / 05.2012 5
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TR10A108 RE / 05.2012 7
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TR10A108 RE / 05.2012 9
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NOTE:
Not illustrated in figure 1.5a: use the
5 x 35 woodscrews from the door
accessory pack (hole Ø 3 mm) for
timber doors.
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TR10A108 RE / 05.2012 13
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NOTE:
With N80 doors with timber infill, use the
bottom holes on the lintel joint for fitting.
TR10A108 RE / 05.2012 15
NOTE:
Only use the booms recommended
by us for the garage door operators -
depending on the respective application
(see product information).
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TR10A108 RE / 05.2012 17
NOTE:
For operators used in underground and
collective garages, it is necessary to fix
the boom under the ceiling of the garage
using a second suspension.
A second suspension is recommended
with divided rails (available under
accessories).
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NOTE:
Depending on the track application, the
installation direction of the fitting bracket
must be taken into account.
TR10A108 RE / 05.2012 19
NOTE:
Depending on the door type, the
installation direction of the fitting bracket
must be taken into account.
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NOTE:
In case the door does not reach the
complete passage height in the
end-of-travel position, the end stop can
be removed so that the integrated end
stop (on the operator head) is used.
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TR10A108 RE / 05.2012 23
4 Electrical connection
▶ Note the safety instructions in
section 2.6
– Mains voltage
– External voltage at the connecting
terminals
To prevent malfunctions:
▶ Duct the operator's connection
cables (24 V DC) in an installation
system that is separate from other
supply lines (230 V AC).
NOTE:
Maximum operator current rating by all
accessories: max. 250 mA. See the
figures for component power
consumption.
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NOTE:
Follow the fitting instructions when
mounting photocells.
After the photocell has been triggered,
the operator stops and a safety reversal
of the door is performed to the Open
end-of-travel position.
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WARNING
Danger of injury due to unexpected
door travel
Unexpected door travel may occur
when the emergency battery is still
connected despite the mains plug
being pulled out.
▶ Disconnect the mains plug and
the plug of the emergency battery
whenever performing work on the
door system.
TR10A108 RE / 05.2012 27
Timeout Timeout
If the timeout (60 seconds) elapses before starting the learning If the timeout elapses (25 seconds) while registering the hand
run, the operator will automatically switch back to the delivery transmitter, the operator will automatically switch to operation
condition. mode. To register a hand transmitter, the corresponding menu
must then be selected manually (see section 6.1.3).
3. Press the button .
– The door will open and briefly stop in the Open
end-of-travel position.
– The door will automatically go through 3 complete
cycles (Open and Close). In the process the travel,
required forces, and connected safety devices will be
taught in.
The operator light and L in the display flash during the
learning run.
– The door will stop in the Open end-of-travel position.
The operator light remains illuminated and goes out
after 60 seconds.
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TR10A108 RE / 05.2012 29
6 Menus
NOTES:
ō The hand transmitter must be ready
for operation (see section 4.2.10)
ō With the function blocks that
consist of several menus, only one
menu may be selected per block.
ō After the operator has been taught
in, only the selectable
menus 10 – 46 are shown.
Menus 01 – 05 are only accessible
during initial start-up. Menu 00 is
used to exit programming mode.
ō A decimal point next to the menu
number indicates an active menu.
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TR10A108 RE / 05.2012 31
NOTE:
Please see section 8.4 for more
information on the hand transmitter.
Timeout
If the timeout elapses (25 seconds) while
registering the hand transmitter, the
operator will automatically switch back
to programming mode.
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TR10A108 RE / 05.2012 33
Sectional door:
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ATTENTION
Functional impairment due to environmental influences
Non-compliance with these instructions can impair the
function!
Protect the hand transmitter from the following conditions:
ō Direct sunlight (permissible ambient temperature:
-20°C to +60°C)
ō Moisture
ō Dust
NOTES:
ō If there is no separate garage entrance, perform all
programming changes and extensions of radio systems
from inside the garage.
ō After programming or extending the radio system, check
the functions.
ō Only use original components when putting the radio
system into service or extending it.
ō Local conditions may affect the range of the radio system.
ō When used at the same time, GSM 900 mobile phones
can affect the range.
TR10A108 RE / 05.2012 35
ATTENTION
Destruction of the hand transmitter by leaking batteries
Batteries can leak and destroy the hand transmitter.
▶ Remove the battery from the hand transmitter if it is not
used for a long period of time.
NOTE:
If a hand transmission button is pressed that does not actuate
a bi-directional radio module, the door position query is
aborted. 1. Perform a manual door position query, see section 8.5.1.
2. Press the hand transmitter button again as described in
section 8.5.1, 2..
– The radio code is transmitted and the LED is
illuminated briefly in orange.
3. The position of the door will be queried every 5 seconds;
the LED is illuminated briefly in orange.
NOTE:
Pressing the hand transmitter button again activates door
travel if the door is not in motion.
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4. If the position of the operator is known, it is automatically 8.8 Cleaning the hand transmitter
transmitted back.
ATTENTION
8.6 Hand transmitter reset
Damaging the hand transmitter by faulty cleaning
Each hand transmitter button is assigned to a new radio code Cleaning the hand transmitter with unsuitable cleaning
by means of the following steps. agents can damage the hand transmitter housing as well
1. Open the battery lid and remove the battery for as the hand transmitter buttons.
10 seconds. ▶ Clean the hand transmitter with a clean, soft, damp
2. Press a hand transmitter button and keep it pressed. cloth.
3. Insert the battery and close the battery lid.
– The LED slowly flashes in blue for 4 seconds.
NOTE:
– The LED flashes rapidly in blue for 2 seconds.
White hand transmitter buttons can change their colour when
– The LED is illuminated blue for a long time.
used regularly over an extended period of time, if they come in
4. Release the hand transmitter button. contact with cosmetic products (e.g. hand cream).
All radio codes are newly assigned.
Condition Function
8.10 Technical data
Illuminated for 2 A radio code is being transmitted
seconds Type Hand transmitter HS 5 BiSecur
Flashes slowly Hand transmitter is in the learn mode Frequency 868 MHz
Power supply 1 x 1.5 V battery,
Flashes quickly after A valid radio code was detected
type: AAA (LR 03)
slow flashing during the learning run
Perm. ambient temperature -20 °C to +60 °C
Flashes slowly Device reset is being performed Protection category IP 20
for 4 seconds or completed
Flashes quickly
for 2 seconds 8.11 Excerpt from the declaration of conformity for
Illuminated long the hand transmitter
Conformity of the abovementioned product with the
Red (RD) requirements of the directives according to article 3 of the
R & TTE directives 1999/5/EC was verified by compliance
Condition Function with the following standards:
Flashes 2x The battery is almost empty ō EN 60950:2000
Flashes slowly 3x Position: door is not closed ō EN 300 220-1
ō EN 300 220-3
Blue (BU) and Red (RD) ō EN 301 489-1
Condition Function ō EN 300 489-3
Flashing alternately Hand transmitter is in inherit / transmit The original declaration of conformity can be requested from
mode the manufacturer.
Orange (OG)
9 External radio receiver*
Condition Function
If there is a limited range, the functions impulse, operator light
Is illuminated The door position query has been or partial opening can be controlled with an external radio
for 5 seconds activated receiver.
Flashes slowly The position is queried If an external radio receiver is retrofitted, the data in the
for 5 seconds integrated radio module must be deleted (see section 6.1.12).
Flashes quickly The operator is out of reach
NOTE:
for 4 seconds
The antenna wire of external receivers should not come into
Illuminated briefly The position is queried every 5 s
contact with metal objects (nails, bracing, etc.). The best
alignment to achieve an optimum range must be established
Green (GN)
by trial and error.
Condition Function
When used at the same time, GSM 900 mobile phones can
Flashes quickly Position: door is closed affect the range.
for 3 seconds
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10.2 Function check 10.4 Garage door operator behaviour after two
consecutive high-speed Open runs
To check the safety reversal:
The garage door operator motor is equipped with thermal
1. Stop the door with both hands overload protection. If two fast Open cycles take place within
while it is closing. two minutes, the overload protection reduces the travel speed,
The door system must stop and i.e. Open and Close runs are at the same speed. After a
initiate the safety reversal. waiting period of two minutes, the next Open run will be fast
2. Stop the door with both hands again.
while it is opening.
The door system must switch off. 10.5 Behaviour during a power failure (without an
3. In the centre of the opening, emergency battery)
position a test object with a height To be able to open or close the garage door by hand during a
of approx. 50 mm (SKS) or 16 mm power failure, it must be disengaged from the slide carriage
(VL) and close the door. while the door is closed.
The door system must stop and ▶ See Figure 4 on page 21
initiate the safety reversal as soon
as it reaches the obstacle. 10.6 Behaviour after the power returns
(without emergency battery)
After the power returns, the slide carriage for automatic
operation must be re-engaged.
▶ In the event of a failure of the safety reversal, a specialist ▶ See Figure 6 on page 22
must be commissioned immediately for the inspection
Due to safety reasons, if the power fails during operation,
and repair work.
the first impulse command will always open the door.
10.3 Functions of various radio codes
10.7 Reference run
A radio code is assigned to each hand transmitter button. In
A reference run is done if the door position is not recognised
order to actuate the operator with the hand transmitter, the
after a power failure or if the power limit is activated 3 times in
respective hand transmitter button must be registered in the
a row during travel in the Close direction.
operator for the desired function, i.e. the corresponding radio
code must be transmitted to the integrated radio receiver. The Open and Close end-of-travel positions are shown
simultaneously in the display.
NOTE: A reference run is always in the Open direction and the
If the radio code for the taught-in hand transmitter button was operator light flashes slowly.
copied from another hand transmitter, the hand transmitter
button must be pressed a second time during initial start-up. NOTE:
A reference run is not done if the power limit is activated
10.3.1 Channel 1/impulse several times in the Open direction.
During normal operation, the garage door operator works with
the impulse sequence control, which is triggered via an
external button or the taught-in impulse radio code: 11 Inspection and Maintenance
1st impulse: The door runs towards an end-of-travel position. The garage door operator is maintenance-free.
2nd impulse: The door stops. In the interest of your own safety, however, we recommend
3rd impulse: The door runs in the opposite direction. having the door system inspected and maintained by a
4th impulse: The door stops. qualified person in accordance with the manufacturer's
5th impulse: The door runs in the direction of the end-of- specifications.
travel position selected in the 1st impulse.
etc.
WARNING
10.3.2 Channel 2 / light Danger of injury due to unexpected door travel
Unexpected door travel may occur during inspection and
The operator light can be switched on and off early using the
maintenance work if the door system is inadvertently
taught-in light radio code.
actuated by other persons.
10.3.3 Channel 3 / partial opening ▶ Disconnect the mains plug and the plug of the
If the door is not in the partial opening position, it is moved emergency battery whenever performing work on the
in the partial opening position using the partial opening radio door system.
code. ▶ Prevent the door system from being switched on again
without authorisation.
If the door is in partial opening position, it is moved to the
Close end-of-travel position using the partial opening radio
code and to the Open end-of-travel position using the impulse Inspection and repairs may only be carried out by a qualified
radio code. person. Contact your supplier for this purpose.
A visual inspection may be carried out by the operator.
▶ Check all safety devices without self-testing every six
months.
▶ Any malfunctions and/or defects must be remedied
immediately.
TR10A108 RE / 05.2012 39
12 Factory reset
▶ See Figure 32
NOTE:
The taught-in radio codes (impulse/light/
partial opening) are not changed.
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Performance
For the duration of the warranty we shall eliminate any product
defects that are proven to be attributable to a material or
manufacturing fault. We pledge to replace free of charge and
at our discretion the defective goods with non-defective
goods, to carry out repairs, or to grant a price reduction.
Damages caused by the following are excluded:
ō improper fitting and connection
ō improper initial start-up and operation
ō external factors such as fire, water, abnormal
environmental conditions
ō mechanical damage caused by accidents, falls, impacts
ō negligent or intentional destruction
ō normal wear or deficient maintenance
ō repairs conducted by unqualified persons
TR10A108 RE / 05.2012 41
16 Technical Data
Mains voltage 230/240 V, 50/60 Hz
Stand-by Approx. 1 W
Protection category Only for dry rooms
Automatic safety cut-out Is automatically taught in for
both directions separately
End-of-travel position Self-learning, wear-free, as it
cut-out/force limit is designed without
mechanical switches,
additionally integrated run
time limitation to approx.
60 s. Automatic safety
cut-out, readjusting at every
door run
Rated load See data label
Pull and push force See data label
Motor Direct current motor with hall
sensor
Transformer With thermal protection
Connection No-screw connection
technology for external
equipment with 24 V DC low
safety voltage, such as
internal and external buttons
with impulse operation
Special functions ō Stop/off switch can be
connected
ō Photocell or closing
edge safety device can
be connected
ō Option relay for warning
lamp, additional external
illumination can be
connected via HCP bus
adapter
Quick release Actuated from inside with
pull cord in the event of a
power failure
Universal fittings For up-and-over doors and
sectional doors
Door travel speed ō In CLOSE direction
max. 14 cm/s1)
ō In OPEN direction
max. 22 cm/s1)
Garage door operator ≤ 70 dB (A)
airborne sound emission
Operator boom Extremely flat at 30 mm, with
integral door security kit and
maintenance-free toothed
belt
1) Depending on operator type, door type, door size and door leaf
weight
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Maintenance display flashes No error Have the door system inspected and
during each door run. The maintenance interval set by the maintained by a qualified person in
fitter has been exceeded. accordance with the manufacturer's
specifications.
TR10A108 RE / 05.2012 43
The operator is in the Open end-of-travel position The operator is in an intermediate position
1. The operator is currently in motion The operator is in the Close end-of-travel position
2. The pre-warning phase is active
Impulse input from a radio code (flashes 1 x) Sending status feedback to the hand transmitter
(flashes 1 x)
1
1
2
1
ST 500 only
5 SupraMatic H
1
Learning runs
Learning runs after
1 service/maintenance
or modifications
7
3 5 sec.
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Impulse
Light
Partial opening
?
...
Illumination period by operator
30 sec.
60 sec.
120 sec.
5 min.
10 min.
TR10A108 RE / 05.2012 45
Function same as
operator light
=
Open end-of-travel
position signal
Close end-of-travel
position signal
Pre-warning time
5 sec.
30 sec.
60 sec.
120 sec.
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180 sec.
Pressing a button
cancels the hold-open
phase
1 Std.
TR10A108 RE / 05.2012 47
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