Officiating
Officiating
A R T I C L E I N F O A B S T R A C T
Keywords:                                                   Sport officials are key actors in organized and competitive sports. With numerous required tasks (e.g., attending
Referees                                                    to athlete safety and applying fair decisions), sport officials must possess several competencies including
Umpires                                                     appropriate positioning, adequate fitness, excellent rule knowledge, and contextual judgement. To enhance the
Judges
                                                            consistency and quality of sport officiating performances, psychological skills are also required. The purpose of
Performance
Mental skills
                                                            this article is to broadly review the research as it pertains to the psychology of sport officiating. After outlining
                                                            sport officials’ roles, we describe relevant models and theories that have been applied to sport officiating
                                                            research—some of which are specific to sport officials, while others are drawn from general psychology.
                                                            Following, we provide insights on key studies that form the evidence base for understanding sport officials’
                                                            psychology, including mental skills, motivation, group dynamics, communication, and decision-making. The
                                                            final section offers direction to future researchers to overcome some of the challenges in this field. These
                                                            challenges include relatively few studies on sport officials from individual sports, a lack of demographic diversity
                                                            among the studied sport officials, little investigation into sport officials’ mental skills, and minimal theories that
                                                            exist to predict and explain the psychology of sport officiating. Collectively, we hope this article not only inspires
                                                            more research on the psychology of sport officiating, but also offers strategic direction to future researchers to
                                                            ensure meaningful studies in this field.
    Sport officials are individuals who are responsible for adjudicating                            To excel at sport officiating, an individual must possess several
competitions and include referees, umpires, judges, and timekeepers                             characteristics. Mascarenhas, Collins, and Mortimer (2005) described
(Webb et al., 2024). Collectively, sport officials are charged with                             these characteristics as “cornerstones” for sport officiating performance,
ensuring fair competitions, enhancing athlete safety, and applying the                          which included: (a) knowledge/application of rules, (b) fitness and
rules of their respective sports. The application of these duties varies                        positioning, (c) personality and game management (i.e., able to effec
depending on the nature of their sports. Responding to this variation,                          tively communicate with athletes and coaches), and (d) contextual
Plessner and MacMahon (2013) created a system to categorize sport                               judgement (i.e., apply rules flexibly based on the situational demands of
officials, based on their interactions with athletes, location within the                       the competition). Whereas some of these characteristics are more/less
competitive environment, and decision-making demands. First, inter                             salient depending on one’s sport officiating role, Mascarenhas et al.
actors (e.g., soccer referees) are sport officials who are in the competi                      posited psychological excellence (e.g., distraction control, goal setting,
tion environment, regularly communicate with athletes, and have                                 and imagery) as an overarching characteristic that is important to all
several decision-making responsibilities. Second, monitors (e.g., gym                          sport officials’ performances, without which, performance would suffer.
nastics judges) include those sport officials who remain outside the                            The remainder of this article is dedicated to explaining the psychology of
competition environment, infrequently communicate with athletes, and                            sport officiating, including important theories, existing literature, chal
make numerous decisions and judgements. Third, reactors (e.g., tennis                           lenges in the field, and future research avenues.
line judges) remain outside the competition environment, typically do                               We consider “psychology of sport officiating” to be the characteris
not communicate with athletes, and frequently focus on one or two                               tics that influence mental performance. This places the focus on cogni
decisions (e.g., judging whether a served ball was in or out).                                  tive components of performance (e.g., focus, imagery, and motivation),
    This article is part of a special issue entitled: PSE 25th Anniversary published in Psychology of Sport & Exercise.
    * Corresponding author. 230 Elizabeth Avenue, Room: PE #2308, St. John’s, NL, A1C 5S7, Canada.
      E-mail address: [email protected] (D.J. Hancock).
https://doi.org/10.1016/j.psychsport.2025.102899
Received 7 February 2025; Received in revised form 23 April 2025; Accepted 28 May 2025
Available online 28 May 2025
1469-0292/© 2025 Elsevier Ltd. All rights are reserved, including those for text and data mining, AI training, and similar technologies.
D.J. Hancock and A. Pizzera                                                                                          Psychology of Sport & Exercise 80 (2025) 102899
as opposed to physical demands—though we certainly recognize that                 and relatedness), they are more likely to be retained. Second, sport of
physical demands might interact with mental performance (e.g., phys              ficials meet the designated requirements (Carron & Eys, 2012) to be
ical fatigue can reduce decision-making accuracy). As our focus is per           considered groups, both as an in-competition micro group and an
formance psychology, this article excludes negative mental health                 organizational macro group (Hancock et al., 2018, 2024). Consequently,
outcomes (e.g., depression). Early work in this field (e.g., Weinberg &           certain group dynamics theories have been successfully applied to sport
Richardson, 1990) applied sport psychology principles (e.g.,                      officials to understand the psychology of their groups. This includes
self-confidence and communication) to sport officials—often based on              studies on shared mental models (Sinval et al., 2020), the
evidence gleaned from athletes. Since then, there have been consider             cohesion-performance relationship (Hancock et al., 2024), and the
able advancements in our understanding of the psychology of sport                 group environment (Hancock et al., 2024). Third, decision-making (a
officiating, with an uptick in research on sport officials themselves.            cognitive task) is the central component to sport officiating performance
                                                                                  in all sports. It is not surprising that several researchers have applied
1. Sport officiating models and relevant theories                                 decision-making theories to sport officiating, including the
                                                                                  social-cognitive approach (Plessner & Haar, 2006), embodied cognition
    Relative to athletes and coaches, the attention that researchers direct       (Pizzera, 2015), and signal detection theory (MacMahon et al., 2007).
toward the psychology of sport officiating is limited. Owing to this, the         Recent attempts have been made to develop decision-making models
volume of theoretical development regarding sport officials’ psychology           specific to sport officials (e.g., the threshold process model, Raab et al.,
is underwhelming, with reliance on certain elements of sport officiating          2021; Expanded Sport Official’s Decision-Making Model, Kostrna &
models, as well as psychological theories from other disciplines. As              Tenenbaum, 2022), but research testing their validity is limited.
noted, Mascarenhas, Collins, and Mortimer (2005) provided a model to              Collectively, this demonstrates that research on the psychology of sport
demonstrate the foundational skills required of effective sport officials,        officiating is reliant on existing interdisciplinary theories, rather than
with psychological excellence as a central theme. Guillén and Feltz              contemporary, domain-specific theories guided by evidence from sport
(2011) advanced the psychology of sport officiating with a conceptual             officiating.
model on sport officials’ efficacy. Generated from a focus group with
sport officials, the authors documented similar dimensions as Mascare            2. Notable evidence and literature
nhas et al., but also considered sources of efficacy (e.g., goal setting,
arousal regulation, past performances, and task familiarity) and out                 Since the earliest studies on the psychology of sport officiating were
comes in their model. Myers et al. (2012) extended this work by                   published over 50 years ago (e.g., Faulkner & Loken, 1962), it can be
developing and validating a sport officials self-efficacy scale. Unfortu         daunting for a newcomer scientist to grasp the scope of the extant
nately, it appears that sport officiating researchers have not used the           literature. This article is not intended to be a comprehensive review of
conceptual model or scale to better understand sport officials’                   all aspects of the psychology of sport officiating—the field is much too
self-efficacy. In recent years, a few models have been created that focus         broad to achieve that in one article. Instead, the authors took a selective
on the psychology of decision-making. For instance, Schrödter et al.             approach to this review. First, the authors reviewed foundational works
(2024) proposed a three-stage decision flow model that attempts to                in sport officiating research that outlined important research areas for
explain how interactor officials apply competition rules while balancing          the psychology of sport officiating (i.e., Hancock et al., 2021; MacMahon
game management and fairness. Samuel et al. (2024) outlined several               et al; Mascarenhas, Collins, & Mortimer, 2005; Webb et al., 2024). This
variables that impacted sport officials’ psychological performances and           led to a broad list of topics that could be relevant for the review. Second,
developed an attention allocation model to guide their decisions. Simi           using their expertise (each author has published on sport officiating
larly, Hoffman et al. (2024) created the Game Management Framework                psychology for over a decade), the authors narrowed the list of topics to
for Sports Refereeing, which is a non-empirical framework for under              those that would be most beneficial for new researchers to the field to
standing the tasks of interactor sport officials. The model shares similar        understand. Third, the authors responded to valuable reviewer feedback
constructs to Mascarenhas et al., and includes some elements related to           to ensure a comprehensive review of topics; this process resulted in the
the psychology of sport officiating, such as decision-making and                  addition of several articles for this review. Through this approach, we
communication. Lastly, while the FTEM-O (MacMahon & Weissen                      believe this article provides a strong overview and guidance to new
steiner, 2024) provides an outline of sport officiating development, its          researchers in this field, while also offering challenges and future di
latest iteration includes the 3DOD (Three-Dimensional Officiating                 rections for experienced sport officiating researchers. In particular, we
Development). Therein, the authors highlight “mindset” as a variable              focus on mental skills, motivations to begin, continue and quit, group
within the individual level, including key psychological constructs such          dynamics, communication, and decision-making.
as self-regulation, coping, confidence, and arousal control. The outlined
models constitute initial forays into the psychology of sport officiating.        2.1. Mental skills
Important as the models are, limits still exist. Primarily, the models tend
to focus on team sports, as is evidenced by the narrow term “referee”                 Mental skills refer to the strategies enacted by performers to optimize
used in four of the models. Second, the model authors described char             mental performance. These skills are imperative to sport officials, who
acteristics related to the psychology of sport officiating, but unlike            often execute their duties in high-pressure, time-constrained environ
substantive theories, little is offered in terms of explaining, predicting,       ments. Whereas many authors had explored the general psychology of
and guiding the acquisition and implementation of sport officials’ psy           sport officiating (e.g., personality: Fratzke, 1975; stressors: Rainey &
chological skills.                                                                Hardy, 1997), Mathers and Brodie (2011) were among the first to
    To account for this shortfall, sport officiating researchers often rely       examine mental skills specifically. The authors developed a case study
on interdisciplinary theories. Herein, our goal is not to fully explain           intervention approach with one elite European soccer referee. Through
these theories, as that is done elsewhere in non-sport officiating litera        his engagement in mental skills training, the participant witnessed
ture. Instead, our aim is to outline a few of these theories and how they         notable improvements in imagery, productive self-talk, arousal regula
have been applied to the psychology of sport officiating. First, Self-            tion, and productive pre-match routines—which led to enhanced con
Determination Theory (SDT; Deci & Ryan, 2008) has evolved as a                    fidence and performance. Several intervention studies followed Mathers
meaningful theory for sport officiating research, particularly to explain         and Brodie; all targeted soccer referees and found similar results:
sport officials’ motivations to begin, continue, and or/quit (e.g., Gray &        engaging in mental skills training improved referees’ mental toughness
Wilson, 2013). These studies (and others) support that when sport of             (Slack et al., 2015), confidence (Blumenstein & Orbach, 2014; Slack
ficials’ basic psychological needs are met (i.e., autonomy, competence,           et al., 2015), coping/relaxation (Blumenstein & Orbach, 2014; Mudian
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D.J. Hancock and A. Pizzera                                                                                            Psychology of Sport & Exercise 80 (2025) 102899
et al., 2021), emotional regulation (Mudian et al., 2021), and perfor              perceived locus of causality) were correlated with most of the RRS
mance (Blumenstein & Orbach, 2014; Mudian et al., 2021; Slack et al.,               subscales (administrator consideration [autonomy], intrinsic motives,
2015).                                                                              sense of community [relatedness] and continuing education [compe
    Despite encouraging results regarding sport officials’ acquisition and          tence]). Importantly, their results showed that increases in BNSSS scores
implementation of mental skills through interventions, the extent to                predicted an increased likelihood to remain as sport officials.
which sport officials develop mental skills of their own volition is not                Other psychological concepts also help our understanding of sport
well known. Slack et al. (2014) identified that elite soccer referees had           officials’ motivations to begin, continue, and quit. Bernal et al. (2012),
developed strategies to enhance mental toughness, often relying on a                for instance, documented that sport officials’ initial motivations to begin
calm demeanor and clear communication. In another study, Nazarudin                  (i.e., for the love of the sport) transformed into passion for sport offici
et al. (2014) identified that elite rugby referees had established strate          ating, which likely led to continuation. Elsewhere, sport officiating
gies that enhanced coping skills, imagery, goal setting, arousal regula            passion has been shown to influence sport officials’ emotions and re
tion, and confidence. Meanwhile, Giske et al. (2016) noted that 69 % of             sponses to performance errors (Philippe et al., 2009)—clearly this is an
participants (sub-elite and elite soccer referees) were self-educated on            important psychological variable for sport officials. Possessing resilience
mental skills training, mostly focused on cultivating imagery, focus, and           is also crucial for sport officials, who often face adversity when
self-talk. Responding to the gap in previous research, Coady and Han               executing their tasks. Livingston and Forbes (2016, 2017) demonstrated
cock, 2024) broadly explored elite ice hockey officials’ mental skills.             that resilience was high among sport officials who had remained in the
Participants reported numerous mental skills that facilitated their per            profession, though it remains unclear if sport officials naturally have
formances, but noted that most of their skills were self-learned. In fact,          high resilience, or build resilience through sport officiating experiences.
participants reported that it was incumbent on sport organizations to               Nevertheless, there have been calls for interventions that enhance sport
offer mental skills training to their sport officials, which they believed          officials’ resilience, which might increase intentions to continue sport
would improve retention and overall performance at all levels of sport.             officiating (Kim et al., 2024). Lastly, self-efficacy (which has strong links
    In sum, it is evident that mental skills training is imperative for elite       to competence; see Lirgg et al., 2016 for a review), sport commitment
team sport officials’ performances. Based on this, and given that youth             (Barnhill et al., 2018), and satisfaction (Giel & Breuer, 2023) all appear
athletes’ performances benefit from mental skills training (Knight et al.,          to be vital to sport officials’ motivations.
2017), we contend that the importance of mental skills training extends                 The motivations to continue or quit as sport officials are deeply
to non-elite, individual, and youth sport officials, despite the fact that          embedded within basic psychological needs, and appear related to
these populations are understudied. In the absence of such evidence, we             passion, resilience, self-efficacy, commitment, and satisfaction as well.
rely on existing athlete literature and encourage sport organizations to            For sport organizations, this can provide some guidance on steps to
establish mental skills training programs for sport officials, beginning at         enact that might enhance retention (e.g., implementing practices that
grassroots and extending to the highest ranks.                                      build social connections among sport officials). While it appears that
                                                                                    these psychological constructs also influence motivations to begin sport
2.2. Motivations to begin, continue, and quit                                       officiating, the research in this area is minimal. This identifies a gap, and
                                                                                    we encourage future researchers to intentionally explore how basic
    Worldwide, organizations are struggling to provide enough qualified             psychological needs, passion, resilience, self-efficacy, commitment, and
sport officials to meet the demands of competitive sports. In Canada, for           satisfaction can be leveraged to enhance sport officials’ motivations to
instance, the number of ice hockey officials dropped 27 % between 2011              begin and continue, rather than quit.
and 2022, while the number of soccer officials decreased 38 % from
2016 to 2021 (Canada Soccer, 2019; 2022; Hockey Canada, 2011,                       2.3. Group dynamics
2022). Similar trends exist in the United States, with it being described
as a sport officiating crisis (Niehoff, 2021). Whereas the issue of sport               The psychology of sport officiating groups is a burgeoning field of
officials’ recruitment/retention is often viewed through a sport man               study, as both researchers and practitioners are realizing the importance
agement lens, the research below demonstrates how this issue is rooted              of a quality group dynamic for optimizing sport officials’ performances.
within sport psychology.                                                            Carron and Eys (2012) established five requisite criteria to constitute a
    Researchers have made efforts to understand why sport officials                 group: (a) self-categorization, (b) common fate, (c) mutual benefit, (d)
begin, continue, and quit. A recurring theme is that researchers have               social structure, and (e) quality interactions. Based on this definition,
uncovered motivational principles with strong connections to SDT (Deci              sport officiating organizations can be considered groups, though
& Ryan, 2008). Gray and Wilson (2008) were among the first to inte                 research on these larger groups is non-existent. Instead, the focus herein
grate SDT with sport officiating retention, noting that perceived relat            is on in-competition groups.
edness with other sport officials predicted the likelihood to continue                  Hancock et al. (2018) studied group characteristics among ice
among track and field officials. In a follow-up study, Gray and Wilson              hockey officials, finding evidence of Carron and Eys’ (2012) five criteria.
(2013) strengthened these results by noting all three basic psychological           For self-categorization, participants described feeling part of a team on
needs (i.e., autonomy, competence, and relatedness) influenced track                the ice, and the pride that came along with serving that role—especially
and field officials’ motivations to continue. Subsequent studies lend               in important games. Participants spoke to common fate through their
further support to the connection to SDT, even if not all explicitly                descriptions of collective decision-making, noting that if one official
applied the SDT framework to their research. For instance, Hancock                  made an error, it reflected poorly on the entire group. Mutual benefit
et al. (2015) outlined intrinsic motivation, relatedness, and lack of au           was evident through participants’ descriptions of support and sense of
tonomy as key reasons for sport officials to begin, continue, and quit,             belonging, which were frequently relied upon during games. As with
respectively—results that are supported by several other researchers (e.            many sport officials, participants outlined a social structure to their
g., Forbes & Livingston, 2013; Livingston & Forbes, 2016). More                     on-ice groups, differentiating between referees and linespersons, as well
recently, Sunde et al. (2024) conducted a comprehensive study exam                 as senior and junior officials. Lastly, participants shared experiences
ining female sport officials’ (28 sports represented) basic needs and               related to task and social communication, which exemplified quality
motivations. A key aspect to this study was the use of the Basic Needs              interactions. Beyond these five characteristics, ice hockey officials
Satisfaction in Sport Scale (BNSSS; Ng et al., 2011) and the Referee                described feelings of transience (i.e., working with different partners
Retention Scale (RRS; Ridinger et al., 2017). Through the administration            from one night to the next) and intra-team competition (i.e., competing
of these questionnaires, the authors identified that all five subscales of          with other officials for playoff assignments) as influencing their per
the BNSSS (competence, relatedness, choice, volition, and internal                  ceptions of their sport officiating group. Though this study was specific
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D.J. Hancock and A. Pizzera                                                                                            Psychology of Sport & Exercise 80 (2025) 102899
to ice hockey officials, it is not difficult to imagine how generalizable          authoritative messaging, without being domineering. Lastly, partici
these results are to other sport officials. In fact, other researchers have        pants stressed the importance of adapting communication to the situa
also demonstrated that American football and soccer officials perceived            tion and the needs of the competition (Cunningham et al.). This included
themselves to belong to groups, though these studies did not apply the             reading the intentions of the athletes, understanding the context of the
Carron and Eys framework (Nordstrom et al., 2016; Webb et al., 2020).              competition (e.g., time and score of the competition), and choosing an
    Despite identifying as groups, it was still unclear if typical group           appropriate communication style (e.g., assertive versus humorous).
dynamics influenced sport officials in a similar fashion to athletes. As an        Following their earlier research, Cunningham et al. (2018) explored
example, among athletes, when group cohesion increases, so does per               sport officials’ face-work (i.e., actions people take to present and
formance, which leads to further increases in group cohesion (e.g.,                maintain a certain persona or image; Huang, 2014). The authors argued
Carron et al., 2002). Exploring if this pattern persists among sport offi         that face-work is at the heart of sport officiating communication, as sport
cials would provide important insights to sport officiating organizations          officials are constantly making and then defending their decisions while
that could influence their efforts to facilitate group cohesion, as well as        trying to maintain an appearance of impartiality and fairness. A key
assign sport officials to competitions who work together cohesively.               result of Cunningham et al.’s study was identifying that skilled sport
Responding to this, Hancock et al. (2024) investigated the                         officiating communicators anticipated athletes’ reactions, and
cohesion-performance relationship among sport officials from nine                  pre-planned optimal communication, rather than being reactive. Addi
sports. Therein, a consistent pattern emerged: as perceptions of group             tionally, allowing athletes to save face (e.g., empathizing and gaining
cohesion increased, so too did self-rated performance. Similarly, in              agreement) was deemed critical, since it helped athletes and sport offi
creases in group cohesion led to increases in group satisfaction. Another          cials to create a synergy around how the competition would be
common group process among athletes is the establishment and imple                officiated.
mentation of shared mental models (e.g., coordinated plans, actions, and               Though less studied, non-verbal communication from sport officials
efforts). Since sport officials operate as groups and have a collective task       represents a crucial element of their roles (Mellick et al., 2005).
during their performances, it stands to reason that shared mental models           Non-verbal communication can include blowing a whistle, making sig
are relevant to this population. Supporting this, a number of researchers          nals, commanding presence, or displaying body language. Furley and
have demonstrated the salience of shared mental models for efficacious             Schweitzer (2016) demonstrated the importance of non-verbal
sport officiating (e.g., Aragão e Pina et al., 2021; Sinval et al., 2020).        communication among soccer referees. Specifically, they sought to un
    The identification of sport officials as groups has far-reaching im           derstand how sport officials’ non-verbal communication behaviors
plications for the psychology of sport officiating. Group constitution and         influenced others’ perceptions of the sport officials’ confidence. During
processes are laden with psychological principles, some of which are               ambiguous decisions, participants perceived that sport officials’
apparent in sport officiating groups. By establishing this connection, it          non-verbal communication behaviors displayed less confidence, and as a
has opened a wealth of opportunities for future research that could                result, the participants were more likely to debate the decisions. Given
further identify and explain the influence of psychology on sport offi            that these results align with general principles of non-verbal commu
ciating groups. This could include studies related to group performance            nication, it is plausible that similar results exist for sport officials outside
(e.g., enhancing shared mental models or exploring the influence of task           of soccer as well.
and social cohesion on the group) or group construction (e.g., role                    Understandably, communication—be it verbal or non-verbal—is a
clarity, role acceptance, and leadership), both of which would enhance             critical psychological skill for many sport officials. From the afore
our knowledge surrounding the psychology of sport officiating groups.              mentioned studies, it is evident that skilled sport officiating communi
                                                                                   cators must display calmness, composure, confidence, and
2.4. Communication                                                                 respectfulness. Further, the most skilled sport officiating communicators
                                                                                   are able to anticipate athletes’ interactions, enabling proactive and
    Communication is a vital skill for many sport officials (Simmons,              empathetic communications. Lastly, non-verbal communication is
2010). Especially in team sports, sport officials communicate decisions            paramount, as it can enhance others’ perceptions of the sport official’s
(verbally and/or non-verbally), interact with athletes, coaches, and               confidence. All of these actions provide a foundation for athletes’ and
other sport officials, and establish their presence through body language          coaches’ perceptions of sport officials’ fairness and competence, which
and self-presentation (Mellick et al., 2005; Simmons, 2010). Early work            is important in sport (Burgers et al., 2022; Simmons, 2010). Neverthe
in this field established common principles for sport officials’ effective         less, the research on sport officials’ communication is in its infancy, and
use of communication: consistency, unambiguity, calmness, a sense of               further studies are warranted that broaden the research to individual
control, and interpersonal skills (e.g., Weinberg & Richardson, 1990).             and other team sports. Future topics could include sport officials’ com
That is, sport officials who possessed these skills were more likely to            munications in grassroots sports, interactions between sport officiating
engage in effective communication with athletes and coaches. As                    teams and other teams (e.g., Video Assistant Referees), as well as
research in the field continued, further exemplar characteristics were             training interventions and the acquisition of communication skills.
identified, which included the ability to explain decisions (Mellick et al.,
2005), respectfulness (Simmons, 2010), honesty (Dosseville et al.,                 2.5. Decision-making
2014), and composure (Furley & Schweitzer, 2016). These studies are
important as they certified the legitimacy of research on sport officials’             Regardless of the sport, decision-making is the crux of sport offici
communications; further, principles highlighted in these studies (i.e.,            ating. For many sport officials, this includes decisions on where to po
posture, hand signals; Mellick et al., 2005; Simmons, 2010) could be               sition oneself, how to communicate with athletes, and which infractions
adopted by many sport officials in an effort to improve communication.             should be penalized. In other sports, decisions include determining
    A few studies on this topic provided further, tangible insights. Cun          whether a play was in or out, measuring time or distance, and making
ningham et al. (2014), for instance, described sport officials’ skilled            judgements on athletes’ form. No matter the context (i.e., from grass
interactions in detail. There, the authors noted certain personalities             roots to professional sport), decision-making is pervasive for sport offi
(amiable, confident, and in control) facilitated communication, and                cials. Documenting the scope of decision-making, Helsen and Bultynck
through such communication, athletes and coaches believed that the                 (2004) noted that top-tier soccer referees made, on average, 44 solo
sport official was effective, even when disagreements arose. Another               observable decisions per match, though this does not account for all the
result from this study was identifying that one-way communication                  unobserved decisions (e.g., not awarding an infraction, or choosing a
constituted the majority of sport officials’ communications (Cunning              position on the pitch). To grasp the sheer volume of sport officials’ de
ham et al.). As such, sport officials needed to ensure concise and                 cisions, Neville et al. (2017) studied Australian Rules football umpires.
                                                                               4
D.J. Hancock and A. Pizzera                                                                                              Psychology of Sport & Exercise 80 (2025) 102899
The authors found that, as a crew, umpires had approximately 300 de                 researchers typically create sport-specific videos and have sport offi
cision moments per match, though again, this did not include decisions               cials—sometimes while wearing an eye-tracking device—make de
on where to position oneself on the pitch. Based on the volume of de                cisions related to infractions (e.g., soccer penalties) or performance
cisions sport officials must make, combined with the speed at which they             judgements (e.g., figure skating technique). Findings included that on
must make them (e.g., judging a diving performance), Ste-Marie (2003)                line training improved assistant soccer referees’ offside decisions (Put
posited that sport officials are likely reaching their limits for effectively        et al., 2013) and that viewing slow-motion videos improved the central
processing information. Suffice to say that understanding the psychol               soccer referees’ decision accuracy (Spitz et al., 2017). The benefit of
ogy that underpins sport officials’ decision-making is imperative. Since             video-based methods is an enhanced understanding of decision-making
the literature on sport officials’ decisions is quite substantial, it is             processes (e.g., flash-lag effects and visual search behaviors), though the
impractical to attempt to review it all here. Instead, the focus is to (a)           ecological validity of such tasks remains problematic. This is an
outline some of the guiding principles behind sport officials’ decisions,            important consideration, as Mascarenhas, Collins, Mortimer, et al.
(b) highlight how researchers study sport officials’ decision-making, and            (2005) noted that studying sport officials’ decisions in their natural
(c) describe some of the influences on sport officials’ decisions.                   environment is imperative to understanding the decision-making pro
    Plessner and Haar (2006) applied the social-cognitive approach to                cess. This leads into immersive technologies, which includes 360◦ videos
understanding sport officials’ judgements. This approach examines the                and virtual reality decision-making tasks (e.g., Kittel et al., 2019, 2021;
way in which individuals construct their realities (Fiske & Taylor, 1991).           van Biemen et al., 2023). Here, ecological validity is enhanced, as videos
Since this is a subjective process (e.g., influenced by one’s experiences,           are often taken from a sport official’s perspective, and the simulated
demographics, personality, etc.), it is argued that biases exist when                environment has a high amount of fidelity to the actual task. Unfortu
people interpret the world around them. Plessner and Haar reasoned                   nately, whereas sport officiating research explains how sport officials
that the same principles apply to sport officials’ judgements. That is,              can acquire decision-making skills, many sport officials (e.g., grassroots
judgements are subject to a number of influences including home                      sport officials) do not have access to such training methods, leaving a
advantage (e.g., Dawson et al., 2020), team reputation (e.g., Jones et al.,          gap in our understanding of how sport officials actually acquire
2002), and the sport officials’ prior history with athletes/teams (e.g.,             decision-making.
Ste-Marie & Lee, 1991), to name a few. The presence of such influences                   As referenced above, several psychological factors influence sport
on decision-making should be expected, as sport officials—consciously                officials’ decisions. Larkin et al. (2024) categorized these as four types of
or unconsciously—rely on methods to circumvent limits on information                 biases.1 First is reputation or expectation bias. This was demonstrated in
processing speeds (Ste-Marie, 2003). In fact, MacMahon and Mildenhall                judged sports, where previous encounters led judges to have pre-existing
(2012) proposed that sport officials likely employ the use of heuristics             expectations for athletes’ performances (Findlay & Ste-Marie, 2004).
(methods to simplify cognitions) to make quick decisions. As an                      Similarly, judges’ expectations can be shaped by competition order, as
example, when a soccer player who has a reputation for illegal tackles               better athletes typically perform last in many aesthetic sports (Plessner
makes forcible contact with an opponent, the referee might use that                  & MacMahon, 2013). Team sport officials are not immune to such in
information to simplify their decision-making process and award a foul.              fluences, as supported by Jones et al.’s (2002) research showing that
Extending this research, Raab et al. (2021) proposed that interactor                 soccer referees awarded more cards to athletes with reputations for
sport officials set “decision thresholds” (a form of heuristics) as a means          being aggressive. Second is home bias, which seems to be limited to
to determine acceptable/unacceptable acts from athletes. These                       team sports. Generally, research in this area demonstrated that sport
thresholds are influenced by the context of the competitions, such as                officials’ decisions tend to favor the home team, evidenced by home
competition location, score, previous fouls, and remaining time. For                 teams in soccer being awarded more penalties (Boyko et al., 2007) and
instance, in a field hockey game, the referee might be more likely to                additional stoppage time when trailing at the end of a match (Garicano
penalize athletes when the score differential is more than five goals with           et al., 2005). Third, sport officials might be influenced by competition
less than 10 min remaining, compared to a scenario where the score is                circumstances (e.g., televised competitions), with anxiety playing a role.
tied with 2 min remaining. Whereas the aforementioned studies                        Specifically, high-anxiety basketball referees were more influenced by
consider the in-competition decision-making approach adopted by sport                home crowds during televised competitions (Sors et al., 2019), and
officials, some researchers have also questioned the philosophical role of           Australian rules football umpires were more accurate when the score
sport officials’ decisions. Therein, authors contend that—through their              difference was larger (Corrigan et al., 2019)—with the implication that
decision-making—sport officials’ main task is to act as moral guardians              umpires’ anxiety is likely lower during such competition circumstances.
(Chapron and Rix-Lièvre, 2014) or facilitators (Russell et al., 2025) of            Fourth, sequential biases exist for sport officials, whereby previous de
competitions. Taken together, these studies magnify that                             cisions influence later decisions. Plessner and Betsch (2001) studied
decision-making for sport officials is a complicated, cognitive process.             soccer referees and showed that the decision to award a penalty kick was
    Before describing specific influences on sport officials’ decisions, it is       influenced by previous match decisions. In particular, referees were less
beneficial to summarize how this knowledge has been created. Three                   likely to award a second penalty kick to the same team, but more likely
main research methods exist: archival accounts of sport officials’ de               to award a penalty kick to a team when the opposing team had already
cisions, implementation of video-based decision-making tasks, and use                been granted a penalty kick.
of immersive technology. Some of the earliest research (e.g., Faulkner &                 It is evident that psychological principles influence sport officials’
Loken, 1962) on sport officials leveraged data archives to glean insights            decision-making, which is their fundamental task. Through the lens of
into decision-making processes. For this method, researchers typically               the social-cognitive approach, it is clear that sport officials adopt heu
inspect athletes’ outcomes (e.g., judged scores in gymnastics, or number             ristics, which enables them to manage the cognitive/information pro
of penalties in ice hockey) and then make inferences about decision                  cessing load that coincides with quick decisions. The use of heuristics,
accuracy or influences (e.g., nationality bias in gymnastics or sequential           though, might also explain why many biases exist for sport officials.
bias in ice hockey). Over the past several decades, researchers have                 Researchers have spent considerable efforts to explore and understand
continued to employ such methods (e.g., Anderson & Pierce, 2009).                    sport officials’ decisions, yet much can be learned with more research on
While resultant studies have contributed to the growing knowledge base               this important topic. The increased use of immersive technologies to
on sport officials’ decisions, they are limited by the fact that the studies
do not test decision-making or include sport officials as active partici
pants. As technology advanced, researchers implemented video-based                     1
                                                                                         It is imperative that “bias” is not conflated with “intentional” or even
decision-making tasks for sport officials (e.g., Bard et al., 1980; Cat             “conscious”. Rather, bias simply indicates there is an existing prejudice, which
teeuw et al., 2010; Hancock & Ste-Marie, 2013). For this paradigm,                   in sport, might favor one team or athlete.
                                                                                 5
D.J. Hancock and A. Pizzera                                                                                            Psychology of Sport & Exercise 80 (2025) 102899
create ecologically-valid decision paradigms is an important step to                   Third, due to the special circumstances of competition (e.g., high-
understanding how sport officials make decisions, and what influences              pressure, heavily scrutinized, constantly focused), the task of sport
those decisions. As noted elsewhere in this article, expanding research            officiating necessitates excellent mental skills. Through effective mental
efforts on monitors’ and reactors’ decisions would also be valuable.               skills training, sport officials can acquire and apply relevant skills
Perhaps most important, though, is intervention studies that aim to learn          including goal setting, focus/concentration, imagery, confidence, and
how sport officials acquire decision-making skills, particularly for new           arousal regulation. Though some researchers have explored sport offi
and developing sport officials. Though implicit learning likely plays a            cials’ mental skills (e.g., Coady & Hancock, 2024; Slack et al., 2015),
role in the acquisition process, understanding how to explicitly train             there is a notable absence of studies on applied sport psychology in
decision-making would be of benefit.                                               terventions with sport officials as the sample. The recent Gold Medal
                                                                                   Profile of Sport Psychology (Durand-Bush et al., 2023) could be a salient
3. Challenges and future directions                                                model to guide researchers as they explore sport psychology principles
                                                                                   among sport officials. However, we urge that this is merely used as a
    The attention directed toward research surrounding the psychology              guide for the fundamental skills to be investigated and applied. This is
of sport officiating has intensified over the past two decades (Hancock            due to the authors’ experiences of doing applied sport psychology with
et al., 2021); nevertheless, several challenges remain. A fundamental              sport officials and recognizing that how they implement mental skills
issue is that, worldwide, few academics have sport officiating—let alone           often differs from that of athletes. This is not to say sport officials do not
the psychology of sport officiating—as their primary research line.                have opportunities to implement mental skills; merely that they some
Perhaps this is not surprising, since governing bodies and external fun           times differ in their implementation from that of athletes. For instance,
ders tend to provide more support for examining athletes and coaches. A            sport officials might have a more difficult time identifying outcome and
consequence is that the breadth of research is minimal, compounded by              performance goals, as their tasks cannot be measured in terms of
limited access to sport officials as participants, which is necessary to           wins-losses, and rarely are they provided with statistics such as decision
build sufficient depth of research that would support theories and                 accuracy. Similarly, sport officials might require more attentional vigi
frameworks specific to sport officiating. As researchers consider future           lance, since—in many sports—they often have fewer breaks compared
studies in the area, we offer four specific suggestions to expand the              to athletes. Implementing imagery can sometimes be more challenging
breadth.                                                                           for sport officials, who are frequently reactive in their actions, rather
    First, it is evident that team sports garner the most attention from           than pre-planned; as such, sport officials often must be more creative in
researchers, while individual sports are largely overlooked. Supporting            how they can design and implement an imagery program. A final
this, Hancock et al. (2021) demonstrated that over 80 % of the studies in          example—though others exist—is that arousal regulation could be more
their analysis of literature focused on team sports. Gymnastics and figure         challenging for sport officials, who often lack the same support systems
skating were the most studied individual sports (6.5 % and 2.1 % of the            as athletes (e.g., often operating with no officiating coach and few or no
studies, respectively). The role of sport officials varies considerably            teammates), and again, have fewer breaks during competitions to enact
between team and individual sports. As an example, a central soccer                arousal regulation techniques. Ultimately, there a clear need for re
referee is in the field of play, physically active, in near-constant               searchers to dedicate attention to understanding the mental skills sport
communication with athletes and coaches, and typically judges the                  officials implement during competitions in order to effectively perform
product of athletes’ behaviors, rather than form or technique. Mean               their duties. This includes broadening the research to include sport of
while, a gymnastics judge is outside the competition environment,                  ficials who are not operating at elite levels, as well as those who officiate
physical inactive, rarely communicates with athletes and coaches, and              individual sports.
judges form, technique, and execution. To assert that sport officials in               The fourth challenge relates to the use of theory as it pertains to the
team and individual sports share identical psychological processes                 psychology of sport officiating. As noted earlier, researchers have
would be tenuous at best. Clearly there is a need for dedicated research           created models relevant to sport officiating—typically directed at
that targets the psychology of sport officiating in individual sports.             interactors—while also integrating existing theories in their research.
    Second, when exploring the psychology of sport officiating, the                These models and theories are valuable. Nevertheless, an all-
studied populations tend to be homogeneous. Overwhelmingly, White                  encompassing, sport officiating specific theory that helps to explain,
males are the participants of sport officiating research (Hancock et al.,          predict, and guide sport officials’ acquisition and implementation of
2021), which overlooks the experiences of marginalized and underrep               psychological skills is warranted. Such a theory could be used to un
resented groups. The few studies that exist related to female sport offi          derstand the psychological skills that underpin sport officials’ deci
cials demonstrated very different experiences (e.g., gendered                      sions—the fundamental task of a sport official—leading to a better
microaggressions) compared to their male counterparts (Reid & Dal                 understanding of how implementing psychological skills (e.g., arousal
laire, 2019). Meanwhile, very little is known about sport officials who            regulation) results in more accurate decisions. Ideally, leading re
are considered minorities based on race, ethnicity, sexual orientation,            searchers in the field would dedicate resources to studying sport offi
gender expression, and disability (see Baeth et al., 2023 for an excep            cials’ psychological skills, and then proposing and testing theories that
tion). Further, while most sport exists at regional levels and below (e.g.,        are specific to the psychology of sport officiating. Existing models and
recreational leagues), 75 % of the research on sport officiating targeted          non-sport officiating theories could be starting points for such
sport officials who operate at national, international, and professional           endeavors.
ranks (Hancock et al., 2021). At the regional and recreational levels, the
psychological skills required to be a successful sport official might vary         4. Conclusions
dramatically. For instance, it could be that grassroots sport officials need
to focus more on quality communication strategies (Płoszaj et al., 2020)               While the research attention directed toward sport officials is limited
and are not pre-occupied with managing anxiety or stressful                        compared to athletes and coaches, it is imperative that this vital role is
decision-making scenarios. Contrasting that position, recent upticks in            recognized. The task of a sport official necessitates strong psychological
abuse toward youth sport officials might actually mean decision-making             performance, so studies exploring this topic are warranted. Models and
is more stressful for these populations. Collectively, these points                non-sport officiating specific theories exist to guide researchers in this
demonstrate a clear need for researchers to broaden their samples in an            field, and through such approaches, there is an established—albeit
effort to truly understand the psychology of sport officiating across              small—literature base surrounding sport officials’ psychology, including
heterogeneous populations. Researchers ought to consider this in future            mental skills, motivation, group dynamics, communication, and de
studies.                                                                           cisions. For researchers who are interested in studying the psychology of
                                                                               6
D.J. Hancock and A. Pizzera                                                                                                                     Psychology of Sport & Exercise 80 (2025) 102899
sport officials, we challenge them to: (a) consider a broad range of sports                         Corrigan, S. L., Dwyer, D. B., Harvey, B., & Gastin, P. B. (2019). The influence of match
                                                                                                        characteristics and experience on decision-making performance in AFL umpires.
that extend beyond popular team sports, (b) include heterogeneous
                                                                                                        Journal of Science and Medicine in Sport, 22(1), 112–116. https://doi.org/10.1016/j.
participants, especially those from minority and underrepresented                                       jsams.2018.06.005
groups, (c) allocate time to exploring sport officials’ psychological skills                        Cunningham, I., Simmons, P., & Mascarenhas, D. (2018). Sport officials’ strategies for
acquisition and implementation through intervention studies, and (d)                                    managing interactions with players: Face-work on the front stage. Psychology of Sport
                                                                                                        and Exercise, 39, 154–162. https://doi.org/10.1016/j.psychsport.2018.08.009
develop theories that explain and predict the psychology of sport offi                             Cunningham, I., Simmons, P., Mascarenhas, D., & Redhead, S. (2014). Skilled
ciating. Through these collective efforts, we believe the field will grow                               interaction: Concepts of communication and player management in the development
substantively, thereby supporting our knowledge on the psychology of                                    of sport officials. International Journal of Sport Communication, 7(2), 166–187.
                                                                                                        https://doi.org/10.1123/IJSC.2013-0098
sport officiating.                                                                                  Dawson, P., Massey, P., & Downward, P. (2020). Television match officials, referees, and
                                                                                                        home advantage: Evidence from the European Rugby Cup. Sport Management Review,
                                                                                                        23(3), 443–454. https://doi.org/10.1016/j.smr.2019.04.002
CRediT authorship contribution statement
                                                                                                    Deci, E. L., & Ryan, R. M. (2008). Self-determination theory: A macrotheory of human
                                                                                                        motivation, development, and health. Canadian Psychology, 49(3), 182–185. https://
   David J. Hancock: Writing – review & editing, Writing – original                                     doi.org/10.1037/a0012801
draft, Conceptualization. Alexandra Pizzera: Writing – review & edit                               Dosseville, F., Laborde, S., & Bernier, M. (2014). Athletes’ expectations with regard to
                                                                                                        officiating competence. European Journal of Sport Science, 14(S1), S448–S455.
ing, Conceptualization.                                                                                 https://doi.org/10.1080/17451391.2012.713006
                                                                                                    Durand-Bush, N., Baker, J., van den Berg, F., Richard, V., & Bloom, G. A. (2023). The
                                                                                                        Gold medal profile for sport psychology (GMP-SP). Journal of Applied Sport
Declaration of competing interest                                                                       Psychology, 35(4), 547–570. https://doi.org/10.1080/10413200.2022.2055224
                                                                                                    Faulkner, J., & Loken, N. (1962). Objectivity of judging at the national collegiate athletic
                                                                                                        association gymnastic meet: A ten-year follow up study. Research Quarterly, 33(3),
    The authors declare that they have no known competing financial                                     485–486. https://doi.org/10.1080/10671188.1962.10616481
interests or personal relationships that could have appeared to influence                           Findlay, L. C., & Ste-Marie, D. M. (2004). A reputation bias in figure skating judging.
the work reported in this paper.                                                                        Journal of Sport & Exercise Psychology, 26(1), 154–166. https://doi.org/10.1123/
                                                                                                        jsep.26.1.154
                                                                                                    Fiske, S. T., & Taylor, S. E. (1991). Social cognition (2nd ed.). McGraw-Hill.
Data availability                                                                                   Forbes, S. L., & Livingston, L. A. (2013). Changing the call: Rethinking attrition and
                                                                                                        retention in the ice hockey officiating ranks. Sport in Society, 16(3), 295–309.
                                                                                                        https://doi.org/10.1080/17430437.2013.779854
    No data were used for the research described in the article.
                                                                                                    Fratzke, M. R. (1975). Personality and biographical traits of superior and average college
                                                                                                        basketball officials. Research Quarterly, 46(4), 484–488. https://doi.org/10.1080/
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