Master’s in

Global Hospitality
Business
Graduate Program

EHL HOSPITALITY BUSINESS SCHOOL

Excellence
without
boundaries

2
 Content

SECTION ONE

Introduction 4

SECTION TWO

Program highlights 9

SECTION THREE

Program overview 13

SECTION THREE

Admissions & Fees 21

SECTION FOUR

Courses & Credits 25

3
 SECTION ONE

Introduction
 INTRODUCTION

Gain global insights

and experience
across three
continents, in a single
program
Everything about our Master of Science HES-SO
in Global Hospitality Business is designed to make
you into a top-flight professional with world-class
skills. We can prime you for a global career.

Develop continent-spanning capabilities

The program is built around three absorbing semesters that will take you to three
continents, where you will live, learn and experience the nuances of hospitality in
different parts of the world. Each semester is packed with a blend of cultural immersion
and business experience, seminars delivered by world-renowned industry experts, a
real-world practical project, and professional certifications. Every aspect is designed to
broaden and sharpen your view of hospitality management and trends across the world,
and prepare you for the complex challenges of running an international hospitality
business, consultancy firm, or similar premium service-focused organization. In essence,
our program is created to precisely reflect the industry’s future direction and demands.

This program’s unique profile and prestige is made possible because three of the world’s
finest hospitality management schools have joined forces. Working in partnership,
we deliver a truly global degree.

A hospitality degree with the power of three

Your studies will begin in Europe - the beating heart and historical center of hospitality
education. The journey will then take you and your classmates to world-renowned
campuses in Asia, where cutting-edge hospitality is being shaped, and North America,
where the world’s largest network of hotel chains is being renewed and revitalized.

5
 S E M E ST E R 1

EHL Hospitality
Business School
The world’s first and oldest hospitality
school, set in a thoroughly contemporary
environment, EHL is consistently rated
as one of the world’s best by industry
professionals.

Content includes:
• Hospitality Business Strategies in
Europe, Middle East and Africa

• Real Estate Finance and Investments

• Advanced Corporate Finance and

Concepts of International Finance

• Business Research Methods

• Project Management Tools

• Business Field Trips to Lisbon, Paris,

Berlin*

• Professional Certificates: Managing

Hotel Demand with Snaposhot,
Mastering Industry Analytics with STR*

*Business field trips and professional certificates are

subject to change during the program 6
 S E M E ST E R 2

Hong Kong
Polytechnic
University (PolyU)
The School of Hotel and Tourism
Management (SHTM) at PolyU is Asia’s
leading hospitality management school.
Based in the city, you commute to the
university, so you really get to live the life of
this stunning location.

Content includes:
• Hospitality Business Strategies in
Asia. China Hotel and Tourism
Business Studies

• Marketing Management in
Hospitality and Tourism

• Revenue Management

• Quality Service Management

• Business Field Trips to Macau,

Shanghai, Beijing*

• Professional Certificates: Doing

Deals and Valuing Hotels with HVS*

*Business field trips and professional certificates are

7 subject to change during the program
 S E M E ST E R 3

Conrad N. Hilton
College of Global
Hospitality
Leadership
Based at the prestigious University of Houston,
the college was founded by legendary hotelier
Conrad N. Hilton. Its hospitality programs
are among the finest anywhere. University
life here is everything you would imagine it to
be – all encompassing, inspiring and typically
American.

Content includes:
• Hospitality Business Strategies in the
Americas and the Caribbean

• Innovative Hospitality Technologies

• Organizational Behavior and

Hospitality Leadership Strategies

• Business Field Trips to Washington,

D.C., New York, Las Vegas*

• Professional Certificates: Mastering

Industry Analytics with STR, the
Hospitality Financial & Technology
Professionals, UH Global Masters
Certification*

*Business field trips and professional certificates are

subject to change during the program 8
 SECTION TWO

Program
highlights
 PROGRAM HIGHLIGHTS

These key strengths

prepare you to run
a service-centered
business or consultancy
firm anywhere in the
world.
P E R S O N A L L E A R N I N G A N D TO P ACA D E M I C S

You benefit from small, diverse classes and

plenty of individual exchanges with professors.
Our faculty members are all recognized experts,
who will lead you through our intensive 16-month
curriculum, focusing on the areas that count, such
as revenue management, marketing and finance.

G LO B A L I N S I G H T S A N D OV E R S E A S E X P E R I E N C E

Your course brings you true cultural immersion across

three continents. Beginning in Europe, the heart of
hospitality education, you then journey to world-class
campuses in Asia and North America. Gaining unique
experience in cities famous for their vibrant student life,
you will enjoy business field trips to legendary hospitality
hubs such as New York, Las Vegas, Shanghai, Macau,
Berlin and Paris*.

*Destinations can change depending on developments and circumstances

P E E R - B A S E D, S O C I A L L E A R N I N G C O N T E X T

Classes are made up of talented, committed individuals

from all over the world. This provides you with a rare
opportunity to learn cultural aspects and insights from
your peers – and contribute your own.

10
 PROGRAM HIGHLIGHTS

C O N N E C T I O N S T O T H E B E S T- I N - B U S I N E S S N E T W O R K

You will gain exceptional professional expertise and become

immediately attractive to employers, thanks to the way your course
is designed and strengthened by input from our leading hospitality
partners. Developing and learning within a top-flight professional
community, you will be involved in global action planning, honing
your leadership skills and becoming a true business leader.

GLOBAL LEADERSHIP SKILLS

Everything you learn and do will prepare you for the complex
challenge of running a prestigious international hospitality business.
You will become skilled at adapting strategy and service to suit
local markets through living, learning and working in three of the
worlds premier tourism markets. Step by step, your understanding of
international customer needs will grow, as you gain the professional
confidence to lead multi-cultural, multi-language teams.

A N I N T E R N AT I O N A L LY R E C O G N I Z E D D E G R E E

Your master’s degree guarantees international

accreditation. It’s compliant with the Bologna
agreement, which is recognized across Europe.
EHL is accredited by the New England Commission
of Higher Education [NECHE] in the USA.

AN ALUMNI NETWORK LIKE NO OTHER

Once you’ve graduated, you will join an alumni network

that spans all three institutions. You will belong to a global
group of the most experienced hospitality professionals
– a socially active network that can support you with
valuable advice and support throughout your career.
It’s a great foundation for building your international
career and forging friendships on three continents.

11
 Personal, Professional,
and Leadership Development

PPLD is a framework designed to support your growth across three key areas: Wellbeing,
Personal & Professional Development, and Career Management. Our goal is to ensure a
well-rounded approach to your overall growth.

HOW DOES THE PPLD SUPPORT YOUR PROFESSIONAL AND ACADEMIC SUCCESS?

Personalized Development Plan Get Personalized Feedback

Work with us to create a personalized Book a meeting: in a one-on-one

plan that aligns with your goals. meeting you can get tailored support
on your career.

Customized Workshops Use CareerSet

Join workshops designed to enhance Refine your CV, cover letters, and LinkedIn
your skills and prepare you for the profile anytime with CareerSet, our AI-
professional world. powered platform, giving you the flexibility to
enhance your career materials independently.

12
 SECTION THREE

Program
overview
 P R O G RA M OV E RV I E W

Your program,
step by step
Three packed semesters, three top campuses
and three different continents

Throughout your program you will gain the most valuable and varied
real-world experience, through field trips and an academic project
with one of our exclusive partner companies. Earning your professional
certification will be rewarding and absorbing at every step.

14
 P R O G RA M OV E RV I E W

February Intake

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul

LAU SA NNE H O N G KO N G H O U STO N

Time for
Academic
Business
Business Paris Business Macau Washington, D.C.
Field
Field Berlin Project Beijing Mexico
Trips*
Trips* Lisbon Shangai Las Vegas

Professional Professional Professional

Certification Certification Certification

ACA DEMI C BU SI NE SS PROJ E CT

Interim Final
report report

*Business field trips and professional certificates are subject to change during the program

15
 P R O G RA M OV E RV I E W

September Intake

Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan

LAU SA NNE HO N G KO N G H O U STO N

Time for
Academic
Business Lisbon Business Macau Business Washington, D.C.
Field Berlin Field Beijing Project New York
Trips* Paris Trips* Shangai Las Vegas

Professional Professional Professional

Certification Certification Certification

ACA DEMI C BU SI NE SS PROJ E CT

Interim Final
report report

*Business field trips and professional certificates are subject to change during the program

16
 S E M E ST E R 1

EHL Hospitality Business School

Campus Lausanne, Switzerland

This is where you’ll build the foundations for strategic decision

making, and gain detailed insights into the vital relationship
between finance and strategy. From the start you’ll work with
techniques and tools that develop your individual skills. In the first
semester, the focus is firmly on Europe, Middle East and Africa.

M OD U LE S HOURS

Hospitality business strategies in Europe, 40

Middle East, Africa

Hospitality real estate finance 40

and investments

Advanced corporate finance & concepts of 40

international finance

Business 20
research methods

Project management tools 20

Business field trips*: Paris, Berlin, Lisbon

Professional certificates*: Mastering Industry Analytics with STR

PA R I S , B E R L I N MASTERING INDUSTRY
LISBON A N A LY T I C S W I T H S T R

*Business field trips and professional certificates are subject to change during the program

17
 S E M E ST E R 2

The Hong Kong

Polytechnic University
School of Hospitality &
Tourism Management

In semester two, you will gain expertise in strategic decision

making within operations management, from revenue and
marketing to service quality management. During this semester,
you will also get the opportunity to practice your strategic decision
making, considering all the latest issues affecting the future
development of hospitality and tourism across Asia.

M OD U LE S HOURS

Hospitality business strategies in Asia: China hotel 39

and tourism business studies

Quality service management for the hospitality 39

& tourism industry

Marketing management in the hospitality 39

& tourism industry

Revenue management in the hospitality industry 39

Business field trips*: Macau, Shanghai, Beijing

Professional certificates*: Doing deals and valuing hotels with HVS

M ACAU, B E I J I N G D O I N G D E A L S A N D VA L U I N G
SHANGAI HOTELS WITH HVS

*Business field trips and professional certificates are subject to change during the program

18
 S E M E ST E R 3

University of Houston
Conrad N Hilton College of
Global Hospitality Leadership

Semester three immerses you in two of the world’s most advanced

and exciting tourism markets: the Americas and the Caribbean.
Developing your talent for managing people and technology
within a global organization, you will explore the science and
practice of leadership. The semester will be a prime opportunity to
build your expertise in industry trends and your abilities as a leader.

M OD U LE S HOURS

Hospitality business strategies in Americas, 45

& the Caribbean

Innovative hospitality 45
technologies

Organizational behavior and hospitality 45

leadership strategies

Variable module (based on current market needs) 45

Business field trips*: Washington, D.C., New York, Mexico, Las Vegas
Professional certificates*: The Hospitality Financial & Technology
Professionals / UH Global Masters Certification

WA S H I N G T O N , D . C . UH GLOBAL MASTERS
N E W YO R K , M E X I C O, L A S V E G A S C E R T I F I C AT I O N

*Business field trips and professional certificates are subject to change during the program

19
 ACA D E M I C B U S I N E S S
PROJECT

Academic excellence,
real-world challenges
The Academic Business Project provides you you with exposure to
real-world challenges in diverse business environments. Equivalent to
a master’s thesis, this academic project is conducted in collaboration
with global industry partners. You will work in teams to provide industry
partners with important insights and actionable solutions on hospitality
business issues, which often cross department functions (e.g. marketing,
finance, operations) and are strategic in nature. Throughout this project,
you will learn to design solutions that involve multiple stakeholders and
that are based on a thorough, fact-based analysis.

“ Six Senses Hotels Resorts Spas has

successfully wedded the enjoyment
of environment and surroundings
with responsibility to the planet and
communities. Working with master
students on selected business projects
provides us with knowledge and expertise
that allows Six Senses to innovate our “
hospitality concepts.
BERNARD BOHNENBERGER
FORMER PRESIDENT SIX SENSES
H O T E L S R E S O R T S S PA S

20
 SECTION FOUR

Admissions &
Fees
 ADMISSIONS & FEES

Equipped
to succeed
To benefit from everything that this world-class degree offers, you will
need intelligence and commitment to meet the challenges of this academic
program. Equally, you should have excellent people skills and customer
focus: you’re training to become a future global hospitality manager.

To succeed you’ll need a balance of these qualities:

• A passion and aptitude for hospitality

• Academic prowess
• Relevant work experience and leadership potential
• A global outlook and responsiveness to diverse cultures

Admission
essentials

Academic Professional English

achievement experience language

To win your place you’ll need a You’ll have spent at If you’re a non-native English
recognized bachelor’s degree least one year working speaker, you’ll need a minimum
in hospitality or tourism, or a in hospitality or tourism score of 100 on the TOEFL or
related field such as business – including internships. 7.0 on the IELTS exams
management. Your academic
record must be excellent, with a
final GPA of 3.0 or above on a
4.0 cumulative average scale.

22
 ADMISSIONS & FEES

Your
application
To apply you must submit these documents
on the gs.ehl.edu website:

→ A comprehensive CV or resume → A copy of your passport

→ A letter explaining your motivation → A recent Employer Reference or work

certificate
→ A copy of your transcripts and diploma
in English → A downloadable letter of
recommendation from an academic or
→ Your TOEFL or IELTS test scores if professional reference
you’re a non-native English speaker

Next steps
Once we have your application, our Admissions Office will evaluate it carefully and
decide whether to interview you. If you’re selected, your interview will be conducted
via video conference by an EHL professional and a member of one of our partner
universities. You will hear within one month whether you have been successful.

Deadlines
Our program starts twice a year in February and September, and
we encourage you to apply as early as possible.

The final deadline for February intake is 31 October, and for

September intake it is 1 April

23
 ADMISSIONS & FEES

Tuition fees
and expenses

Tuition & Fees in CHF* in CHF* in CHF*

Ref. EHL Polytechnic Houston

University* University*

Compulsory expenses Tuition 1 24,000 17,477* 18,565*

Facilities and services 2 2,270 - -

Prepaid food and beverage 3 1,620 - -

Field trips 4 7,000 3,193* 4,735*

Total 34,890 20,670* 23,300*

(*) The above fees apply to students seeking their degree from EHL.
Fees are in Swiss Francs and include VAT where applicable. All prices are indicative, subject to change and may also be adjusted
depending on exchange rates.

→ For full tuition and fees details, please visit the fee
section on the gs.ehl.edu website

Estimated additional expenses

Additional living and travel expenses are estimated at CHF 1,800 per month on
average over the 16-month period, including on-campus accommodation, flights,
health insurance, local living taxes and inscription fees with the Swiss Authorities.

These prices are defined based on the inflation rate forecasted by the Swiss National Bank (BNS). If there is a strong variation,
EHL will make adjustments accordingly. For further information please consult our website: www.ehl.edu. This is a non-contractual
document and is subject to modification.

24
 SECTION FIVE

Courses &
Credits
 S E M E ST E R 1

EHL Hospitality Business School

Campus Lausanne, Switzerland

CO U R S E E CTS US
MODU LE S
HOURS CR E DI TS CR E DI TS

Hospitality Business Strategies in Europe, Middle East,

and Africa provides students with a framework to develop their 40 4,5 3
analytical thinking, decision-making, and their ability to deal with
complex business situations in the hospitality industry.

Hospitality Real Estate Finance & Investments is

an analytically intensive course that builds the fundamental
understanding of debt and equity financing. Independent of the
ongoing debate on asset-heavy versus asset-light hospitality 40 4,5 3
enterprises, real estate decisions remain critical to hotel investment
and finance.

Advanced Corporate Finance & Concepts of

International Finance provides a thorough understanding
of key financial decisions made by companies evolving in an
international environment. These include capital budgeting, debt
40 4,5 3
and equity raising and pay-out policies, as well as corporate
strategy.

Business Research Methods teaches students to carry out

applied research in order to help managers in their decision-
making process. The course will make students “statistically literate” 20 2,25 1,5
in gaining a broad overview of the statistical landscape.

Project Management Tools teaches students how to

manage a complex and strategic business project. The content of
this intensive course is organized in two main areas. Students will
learn how to apply core project management techniques at any 20 2,25 1,5
typical project phase, from project initialization and planning, to
monitoring of execution and closure.

Business Field Trip: Europe aims to develop the students’

awareness of managerial issues and challenges within varying
competitive frameworks and cultural contexts. The field trips bring
to life themes developed within the academic curriculum. 80 6 4
Students will be able to evaluate and assess hospitality business
issues across European markets with varying infrastructures and
cultural contexts.

26
 S E M E ST E R 2

The Hong Kong

Polytechnic University
School of Hospitality &
Tourism Management

CO U R S E E CTS US
MODU LE S
HOURS CR E DI TS CR E DI TS

Hospitality Business Strategies in Asia: China Hotel

& Tourism Business Studies will introduce the evolution,
development, and contemporary issues of the hospitality and
tourism industry in China. Students will learn how to examine 39 4,5 3
those critical issues that are significant to the industry’s current
and future development from both practical and academic
points of view.

Marketing Management in the Hospitality & Tourism

Industry is an essential component of successful business
operations. The purpose of this subject is to provide students with 39 4,5 3
the opportunities to learn the up-to-date principles and theories
in marketing at the management level.

Revenue Management in the Hospitality Industry is

designed to provide students with knowledge of the fundamental
concepts and applicable tools of revenue management for
the hospitality industry. The course will emphasize not only the 39 4,5 3
conceptual part of revenue management, but also the practical
applications used in the hospitality industry, especially hotel and
restaurant industries.

Quality Service Management for the Hospitality &

Tourism Industry emphasizes conceptual, analytical, and
problem solving skills which integrate service management models, 39 4,5 3
service marketing, service quality, customer satisfaction,
and customer loyalty.

27
 S E M E ST E R 3

University of Houston
Conrad N Hilton College of
Global Hospitality Leadership

CO U R S E E CTS US
MODU LE S
HOURS CR E DI TS CR E DI TS

Hospitality Business Strategies in the Americas &

the Caribbean will help students identify how a hospitality
enterprise achieves and sustains a high level of success and the
role the general manager plays in this process. The course covers 45 4,5 3
analytical tools and conceptual frameworks necessary in
formulating (analysis) and implementing (action) strategy
in the Americas and the Caribbean.

Innovative Hospitality Technologies will familiarize

students with the unique role of IT in the value chains of hospitality
businesses. Lectures, discussions, case studies, hands-on projects, 45 4,5 3
and guest speakers will reinforce the concepts discussed in class.

Organizational Behavior & Hospitality Leadership

Strategies will explore the science and practice of leadership,
with an emphasis on leadership, with an emphasis on leadership
in organizational settings. In order to evaluate various approaches 45 4,5 3
to the study of leadership, we will study leadership as it is played
out in modern organizations, fiction, drama, and in each
student’s life.

One additional variable module will be announced when

starting the semester in Houston. This module will change based on
market evolution to give students access to the latest trends of the 45 4,5 3
hospitality industry. The module is mandatory. Past courses include
Wine appreciation and Market Analysis.

28
 Academic Business Project

CO U R S E E CTS US
MODU LE S
HOURS CR E DI TS CR E DI TS

The Academic Business Project aims to provide

students with exposure to realworld challenges
in diverse business environments. Equivalent to a
master’s thesis, the project mandates students to
conduct an academic project in collaboration with
global industry partners. Students work in teams to
provide industry partners with important insights
and actionable solutions on hospitality business
issues that are often transversal across functions (e.g.
Marketing, Finance, Operations) and of a strategic
nature. Throughout this project, students will learn to
design solutions that involve multiple stakeholders and
that are based on a thorough, fact-based analysis.
900 30 20
The project calls on students to apply industry,
academic, and personal knowledge and skills
acquired throughout the program to a real-life
scenario. It requires students to not only master
distinct program course competencies, but also
provides an opportunity to further develop their skills
through applied learning and academic coaching.

A challenging element of the program, the

project offers students a context for autonomy,
and fosters the development of intellectual
skills and competences that are essential to a
leadership role in global hospitality business.

29
 OUR NETWORK – EHL ALUMNI

Join a powerful
global network
As an EHL student or alumni, you benefit from the support
and shared expertise of a truly global network, and
access to all three school alumni networks: thousands
of talented individuals leading and innovating in diverse
sectors across the world. The potential to forge fruitful
links and seize exciting opportunities is huge. Together we
create a working platform that powers our industry – and
our campuses - with fresh ideas, energy and talent.

Succeeding everywhere
The figures speak volumes for the influence and success of EHL Alumni.

Working across
30,000+ 150
Alumni
countries
30
 1 2 5 + Y E A R S O F I N N O VAT I O N

EHL Hospitality Business School has pioneered

hospitality education since 1893. Our undergraduate,
graduate and certificate programs provide the
ultimate education opportunities for every stage of
your professional journey.

With the highest reputation among employers in

the industry, EHL has been ranked the number one
hospitality management school in the world for four
years running (QS University Rankings, 2019-2022).

31
 [email protected]

→ gs.ehl.edu

EHL Hospitality Business School

Route de Berne 301
1000 Lausanne 25
Switzerland
Phone: +41 21 785 11 11

This is a non-contractual document and is subject to modification. — October 2024