About Pegasystems:
Pegasystems develops strategic applications for sales, marketing, service and
operations. Pega's applications streamline critical business operations, connect
enterprises to their customers seamlessly in real-time across channels, and adapt to
meet rapidly changing requirements. Pega's Global 500 customers include the
world's largest and most sophisticated enterprises. Pega's applications, available
on-premises or in the cloud, are built on its unified Pega 7 platform, which uses
visual tools to easily extend and change applications to meet clients' strategic
business needs. Pega's clients report that Pega gives them the fastest time to
value, extremely rapid deployment, efficient re-use and global scale.
Meet Our Team:
Our team lives and breathes the Pega delivery vision: quickly building high-quality, outcome-driven
applications that evolve with the changing needs of business. As a key member of the Pega Consulting
team, you will work with a passionate and driven project team, delivering new and innovative business
and technical solutions using Pega technology.
Picture Yourself at Pega:
Pega is changing the way the world builds software. In this role, you’ll help us design, develop,
implement and test the next generation customer centric solutions. This is your chance to get your
hands-on leading technology that figures out what people really care about.
What You’ll Do at Pega:
Act as the dedicated consultant and gatekeeper for demo assets within your assigned area.
Manage the demonstration catalogue for your business area, ensuring comprehensive coverage
and highlighting innovative technologies that demonstrate business value.
Own the creation of reusable assets. This requires strong project management, planning and
working with the broader team to hit critical deadlines
Serve as a Subject Matter Expert (SME) and consultant for custom demo work.
Provide operational excellence in providing status and administration of the project work in
internal systems
Collaborate closely with sales teams, especially for a premier account offering DemoX services.
Align with sales opportunities and create requests into DemoX to support upcoming sales needs.
Develop a broad understanding of the account, use cases, and strategic goals.
Maintain strong connections and relationships in your target industry.
Conduct knowledge transfer sessions (KT) to evangelize the demo estate, network, and
gather direct feedback.
Provide monthly executive status updates.
Highlight asset adoption across roles, progress on new projects, existing work status, key
milestones, and ongoing field activities.
Who You Are:
You are an individual who is passionate about exploring and applying Pega technology to help solve
business problems .
SME in BFSI domain with good knowledge on customer service management
Excellent in understanding the current systems and future asks and propose a workable solution
Excellent time management and organization skills, with the capability to manage multiple
competing priorities
Exceptional interpersonal skills and the ability to communicate, partner and collaborate
Willingness to go the extra mile
Dedication to achieving outstanding customer results with a team-oriented drive and a
demonstrated ability to lead by example
Aptitude to pick up new concepts and technology rapidly; ability to explain it to both business &
IT stakeholders
Capacity to work in teams as well as alone
Ability to match technology solutions to customer needs
What You’ve Accomplished:
You’ve partnered /collaborated with multiple stakeholders in solving a business solution.
You’ve demonstrated good knowledge in requirement gathering process.
You’ve led and end-to-end delivery of medium to large component of bigger solution.
You’ve demonstrated Subject matter expertise in any of the verticals financial services/Health
care/Insurance /Communications management.
You’ve delivered solutions in Agile and Scrum methodologies.
Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the
company
