SNC-Lavalin - Code of Conduct - en
SNC-Lavalin - Code of Conduct - en
CONDUCT
2023
SNC-L AVALIN CODE OF CONDUCT 2023
DUBAI OPERA
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CONTENTS
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VALUES THAT GUIDE US
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MESSAGE FROM THE
PRESIDENT AND CEO
Dear colleagues,
Our company’s reputation is earned everyday. It is earned by the services we
provide to our clients as well as by our conduct. Our strong commitment to
doing business ethically and with integrity is key to our performance.
Doing our job the right way is as much a part of our culture as our core values
of Safety, Integrity, Collaboration and Innovation; they are fundamental to who
we are and how we operate as an organization. Each of us plays a critical role
in promoting and demonstrating appropriate, ethical conduct at all times.
Our culture of integrity can only be sustained through a workplace that is inclusive
and psychologically safe. As individuals, we should always strive to contribute
to the change in conversation by getting to know our fellow colleagues, by being
curious to learn more and by promoting an environment inclusive of others.
We are a diverse workforce, and this is one of our greatest strengths. SNC-Lavalin
is a place where everyone belongs, can be their true self and can reach their full
potential. And we will continue to empower our employees and communities to
make a difference and to hold ourselves and others accountable. While our Integrity
Program continues to be recognized for its strengths and quality, we must never
drop our guard and become complacent. Each one of us needs to use good judgment
and never compromise on our values. We have learned a lot from the past and
should feel proud of what we have achieved and what our company stands for.
Our Code of Conduct sets the standard for how we work together for or
on behalf of SNC‑Lavalin. It serves as a foundation for our governance
documents and provides resources to support us in making the right
decisions every day. It is important that we refer to it as we work and
seek guidance when we are unsure of the proper course of action.
We are committed to maintaining an environment where employees can
speak freely, share ideas, ask questions and raise concerns or issues of non-
compliance without the fear of negative consequences. Our pledge to you is the
assurance of confidentiality and protection from any form of retaliation.
Together, we are the voice of our company’s core values and I am personally
committed to making sure we embody the strong ethical principles
captured in our Code of Conduct. Integrity is one of our strongest assets.
It’s not only the right thing to do, it’s also the key to a bright future.
Ian L. Edwards
President and Chief Executive Officer
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1. A CULTURE OF HIGH ETHICAL STANDARDS
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1.3. Speaking Up
We can all contribute to maintaining our high
ethical standards and culture by speaking up
whenever we encounter a situation that might
raise questions about integrity or misconduct.
The reporting process is described in the last
section of our Code. Although many reporting
channels are available, we can always use the
Reporting Line (operated by an independent
third-party provider) to express our concerns.
We will always be protected against
retaliation when we come forward
in good faith with our concerns.
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2. LIVING BY OUR CODE
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2.5. Governance, Policies and Procedures 2.6. Exceptions and Deviations
We work with a governance framework that provides We might be faced with situations where we can’t
direction and guides our actions and decision- fully comply with our Code or one of our governance
making. Our governance framework is made of documents. In these cases, we must obtain approval by
statements, commitments, policies, procedures completing a deviation request before taking any action.
and many other types of governance documents.
For example, these are situations where it
would be necessary to ask for a deviation:
We must always:
› Approving transactions above what is permitted
› Comply with the principles established by our governance documents; or
in our governance documents;
› Booking travel arrangements without
› Use the most current version of our governance using the authorized travel agency.
documents available on our intranet;
This helps us with making sure that deviations
› File a deviation request when we can’t comply
are documented and approved at the appropriate
with these principles (see next section); and
level. It also helps us with reviewing our
› Contact the policy custodian or the policy governance documents when necessary.
coordinator when we have questions or
concerns about a governance document. We should not ask for a deviation when we suspect or
know that someone has not respected our Code or any
For more information other governance document, law or regulation. These
situations must be reported as explained in Section 8.1.
Consult our policy on our Governance Framework.
Consult our Governance Framework page on our intranet. For more information
Consult our policy on our Governance Framework.
Consult our Deviations from Governance
Documents page on our intranet.
Watch our video.
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3. FOCUSING ON OUR PEOPLE
AND OUR WORKPLACE
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We must never:
› Knowingly engage in any business
activity that presents a security risk
that cannot be properly managed; or
› Do business with security providers
that don’t adhere to our principles
and security standards.
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4. AVOIDING CONFLICTS OF INTEREST
We must always:
› Act and make decisions in the best
interest of SNC‑Lavalin;
› Completely and truthfully disclose, in a timely
manner, all information related to an actual,
potential or perceived conflict of interest; and
› Abide by any measure implemented
to address a conflict of interest.
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4.2. Disclosure
We must disclose all conflicts of interest and
changes to existing conflicts of interest as
they arise by filling out a Conflict of Interest
Form. We must complete the Personal
Conflict of Interest Declaration module each
year to ensure that SNC‑Lavalin is aware of
our personal conflict of interest status.
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5. ADOPTING APPROPRIATE
BUSINESS PRACTICES
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We must never:
5.2.1 FACILITATION PAYMENTS
Facilitation payments are illegal in many jurisdictions › Accept or offer benefits that are illegal, indecent or
where we operate and go against our culture of integrity. offensive in any way, involve gambling, or otherwise
This is why we don’t allow them under any circumstances. violate our Code or governance documents;
› Exchange benefits for any improper advantage
We must never: or influence over a business relationship;
› Make facilitation payments in order to obtain or › Request benefits from a third party; or
accelerate a service to which we are already entitled. › Exchange benefits when it raises questions
about conflicts of interest.
Facilitation payments must not be confused with
payments made in order to prevent an imminent and
For more information
serious threat to our health, safety or welfare, or that
of a person we travel with. Any such payment would Consult our procedure on Compliance.
be considered as an extortion payment and would be Consult our capsule about a meal at a restaurant.
permissible under such circumstances. We must report Watch our video about gifts and hospitality.
all extortion payments to our manager, Integrity Officer
and the appropriate regional security director as soon
as possible. This helps us with recording transactions
accurately and reporting them to the relevant authorities.
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5.3. Third Parties
Third parties typically include: 5.3.2 GOVERNMENT OFFICIALS
› Clients; Because of the nature of our business, we regularly
interact with government officials. We must be aware
› Competitors;
that more restrictive rules apply in these situations.
› Suppliers; Activities that may be acceptable when dealing with
› Government officials (see Section 5.3.2); and private sector employees could be inappropriate
› Business partners (see next section). or illegal when dealing with government officials.
This is why we must exercise extra caution.
We are committed to dealing transparently with third
parties. We want to work with third parties who share our We must always:
values and culture of integrity. We expect them to embrace
and implement practices that are consistent with our Code. › Avoid offering any personal benefits to a government
official unless it is clearly permissible under
We must never: applicable laws and regulations and fully compliant
with our Code and governance documents;
› Use a third party to do indirectly what
› Avoid giving anything of value to anyone if
our Code prohibits us from doing.
we have reasons to believe that it will be
passed on to a government official; and
For more information
› Consult with Human Resources before engaging in
Consult our procedure on Compliance.
potential employment opportunities with current
Consult our Counterparty Code of Conduct. or former government officials, members of
their immediate family or someone with whom
5.3.1 BUSINESS PARTNERS they have a close personal relationship.
Business partners are third parties who enter in a business
relationship with and act on behalf of SNC‑Lavalin. For more information
The actions performed by these third parties while they Consult our procedure on Compliance.
participate in our business activities have a direct impact
Consult our scenario about improper
on us. We could be held liable for their actions as if we
communications with government officials.
had performed them ourselves. This is why we must
ensure that individuals or organizations acting on behalf
of SNC‑Lavalin conduct themselves accordingly.
We must always:
› Carefully select business partners who share
our values and culture of integrity;
› Make sure that a Compliance Due Diligence
(“CDD”) is performed and duly approved for
each of our business partners; and
› Continue to properly monitor our business partners
throughout our business relationship with them.
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We must always:
› Coordinate all lobbying activities
with Strategy, Marketing and External
Relations before taking any action.
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5.7. Trade Compliance, Export 5.8. Insider Trading
Controls and Anti-Boycott
We may have access to information that is not
Laws governing trade are complex and yet known to the public and that could have an
violations can lead to significant fines, impact on the price of SNC‑Lavalin’s shares or
blacklisting and withdrawal of eligibility for those of our clients, suppliers or joint venture
simplified import and export procedures. partners. Inside information may include non-
public financial information, sales and earnings
We must always: figures, plans for dividend changes or new
financing, acquisitions, major new contracts
› Conduct our activities in compliance with
or other financial matters, changes in senior
the export controls, economic sanctions
management, claims and litigation, etc.
and anti-boycott laws and regulations of all
the jurisdictions where we do business; Trading on SNC-Lavalin shares or those of
› Adhere to our procedure on trade compliance, any of our clients, suppliers or joint venture
especially when working on international partners — or advising others to do so — while
opportunities and projects; and being in possession of inside information
is not only prohibited by our Code but it is
› Contact the Integrity, Legal Affairs or
also illegal and may constitute a serious
Procurement teams when guidance is required.
criminal offence. Officers of SNC-Lavalin
have additional responsibilities under the law
For more information
with respect to securities transactions.
Consult our procedure on Trade Compliance.
We must never:
› Disclose inside information to anyone, including
clients, suppliers, consultants, family,
friends, financial analysts and journalists.
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5.10. Personal Data and Data
Privacy Compliance
We are committed to complying with data protection and
privacy requirements, to respecting individual privacy
laws and to following our data privacy principles.
Appropriate personal data processing is vital to the
success of our business and to maintaining the trust
of our clients, employees and stakeholders. We are
committed to the continuous improvement of a data privacy
compliance framework which ensures that personal data
is handled appropriately, consistently and in accordance
with applicable data protection and privacy law.
We must always:
› Comply with our data privacy compliance framework;
› Be familiar with our data privacy principles;
› Understand what personal data is
and how we should handle it;
› Use personal data only for the purpose for which it was
collected or to meet our legal or regulatory obligations;
› Make sure that personal data is protected, secured,
kept confidential and retained only for as long as is
necessary to achieve the original processing purpose
or to satisfy our legal and regulatory requirements;
› Consider data privacy at the beginning of
any new project or initiative (internal or with
clients) that will involve personal data by
undertaking a Privacy Impact Assessment;
› Contact [email protected]
when we need support; and
› Report data incidents in a timely manner.
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6. ENGAGING IN CORPORATE
SOCIAL RESPONSIBILITY
We must never:
› Engage in activities that encourage
human rights abuses, modern slavery
and human trafficking, child labour,
bonded labour, or forced labour; or
› Knowingly do business with counterparties
who do not adhere to the principles regarding
human rights put forward in our Code,
regardless of local legislation and customs.
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We must always:
› Be aware that donations and sponsorships
may present corruption risks. They
could be perceived as a way to seek or
obtain an improper advantage; and
› Obtain approval before making
financial or in‑kind contributions
on behalf of our company.
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SAMUEL DE CHAMPLAIN DRIDGE, CREDIT: INFRASTRUCTURE CANADA
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7. PROTECTING OUR ASSETS
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PAVILLON PIERRE LASSONDE DU MUSÉE NATIONAL DES BEAUX-ARTS DU QUÉBEC, CONCEPT
CONSORTIUM OAM*AMO ARCHITECTURE P.C./PROVENCHER ROY ET ASSOCIÉS ARCHITECTES
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7.3. Confidential Information 7.4. Intellectual Property
Our confidential information is one of Copyrights, trademarks, designs, names,
our most important assets. During work logos, photos, videos and any other form of
and business activities, we may encounter intellectual property created or modified
or handle information that has strategic during our relationship with SNC-Lavalin
value to SNC-Lavalin and its clients. remains its exclusive property. This includes
any intellectual property developed outside of
We must always: our relationship with SNC-Lavalin that results
from the use of confidential information.
› Prevent inappropriate or unauthorized
This doesn’t include intellectual property
access to our confidential information
owned by a client or a third party with
or that of third parties;
whom we have a contractual relationship.
› Continue to protect this information
even after the termination of our We must always:
relationship with SNC-Lavalin; and
› Avoid unauthorized copying, taking
› Comply with the established rules
or destroying of SNC‑Lavalin’s
to properly classify and protect the
intellectual property, during or after
information we are entrusted with.
our relationship with SNC‑Lavalin;
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8. REPORTING SUSPECTED
MISCONDUCT AND CONCERNS
We must always:
› Promptly disclose to Integrity or Legal
Affairs any formal legal notices (such as
subpoenas or court orders) we may receive
in relation with SNC‑Lavalin’s activities.
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We must never:
› Obstruct or delay any internal investigation.
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INTERCONTINETAL SHANGHAI WONDERLAND
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9. ADDITIONAL REFERENCES
Integrity Highlights
10. CONTACT
When we have a question or would like to raise a concern, we can begin by consulting
the person who understands our work and area of responsibility the best: our manager
or leadership team. We may also communicate with our Integrity Officer, our Integrity
Ambassador or contacts within our corporate function or business unit.
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GLOSSARY
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Business Unit or BU Competitor
Business Unit or BU refers to a sub-division of a sector Competitor refers to a third party that offers, or is capable
that reports directly to the sector president. of offering, the same or similar products and services to
some or all of those offered by SNC‑Lavalin, in markets
Child Labour served or intended to be served by SNC‑Lavalin.
Corruption
Corruption refers to the abuse of
entrusted power for private gain.
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Counterparty Donation
Counterparty refers to any third party that partners Donation refers to any support, whether financial or
with, supplies goods and/or services to, carries out work in-kind, typically to a charity or other philanthropic or
for, acts on behalf of, or represents SNC‑Lavalin. That not-for-profit organization, for the purpose of benefiting
includes business partners, suppliers, manufacturers, a cause or a community, for no consideration other
distributors, service providers and contractors/ than public recognition, where applicable. In most
subcontractors. That also includes their principals, jurisdictions, a tax receipt will be issued for donations.
owners, shareholders, or any other controlling person
or entity, any entity under common ownership and Drug
anyone working for them or acting on their behalf
Drug refers to any substance, chemical or agent for
(including their employees, consultants, representatives
which the use or possession is unlawful or requires
and anyone in their supply chain), whenever they are
a personal prescription or authorization from a
involved in SNC‑Lavalin business or related activities.
licensed treating physician, or for which the use is
regulated by legislation such as cannabis, or any other
Data Privacy Principles
psychoactive substance, and any non-prescription
Data Privacy Principles refers to SNC‑Lavalin’s medication lawfully sold, and drug paraphernalia.
foundational commitments to protect personal
data and protect individuals’ privacy in all facets of Economic Sanctions
its work and process data only in compliance with
Economic Sanctions refers to laws and regulations
legal, regulatory and internal requirements.
which prohibit or restrict business dealings
with certain countries and their nationals, and/
Data Protection and Privacy Law
or with designated entities or persons.
Data Protection and Privacy Law refers to the national
or territorial data protection and data privacy legislation Employee
implemented in the countries in which SNC‑Lavalin operates.
Employee refers to an individual having an employment
For example, the EU General Data Protection Regulation
relationship with SNC‑Lavalin, irrespective of
and the Privacy and Electronic Communications Regulation
their employment status (i.e.: regular, casual,
are the applicable data protection and data privacy law in
contractual, seasonal status or craft labour)
the European Union and apply to all processing of personal
and working on a full- or part-time basis.
data concerning those living in that jurisdiction. The Personal
Information Protection and Electronic Documents Act is one
of the applicable data protection and privacy laws in Canada.
Equality
Equality refers to a work environment where we
Deviation ensure that individuals, or groups of individuals, are
not treated less favourably because of their protected
Deviation refers to any action or absence of
characteristics. Equality also means equality of
action that is different from what is required
opportunity: we must also ensure that those who
by an established governance document.
may be disadvantaged can get the equity they need to
access the same, fair opportunities as their peers.
Discrimination
Discrimination refers to situations where an individual, or Executive Committee
group of individuals, is treated differently, or negatively,
Executive Committee refers to a committee
on account of their traits (e.g., their beliefs, national or
established by management comprised of the
ethnic origin, culture, religion, political convictions, age,
President and CEO and other senior officers.
mental or physical disability, sex, sexual orientation,
gender identity, partnership status, pregnancy,
maternity, or any other grounds prohibited by law).
Expense Report
Expense Report refers to a report filed by an employee based
Diversity upon the appropriate form provided through the finance
system in order to claim reimbursement of his/her expenses.
Diversity refers to the mixture of differences and
similarities that includes, for example, individual
and organizational characteristics, values, beliefs,
experiences, backgrounds, preferences and behaviours.
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Export Gifts and Hospitality
Export refers to: (a) physically or electronically sending Gifts and Hospitality see Benefit.
an item across an international boundary; (b) providing a
service to a recipient in another country (such as engineering Governance Document
services for a project abroad); or (c) in some jurisdictions,
Governance Document refers to SNC‑Lavalin’s values,
disclosing information to a person of foreign nationality,
statements, commitments, Code of Conduct, Supplier
regardless of his or her location (deemed export).
Code of Conduct, Counterparty Code of Conduct, policies,
procedures, work instructions and any other documents
Export Controls
(processes, guidelines, workflows, checklists, templates,
Export Controls refers to laws and regulations that regulate etc.) which set out mandatory rules within the company.
and/or restrict the export of items and the transfer of items
to foreign nations (and/or from one foreign nation to another) Governance Owner
and/or foreign nationals or companies for reasons of national
Governance Owner refers to the person in charge of a
security, foreign policy, anti-terrorism or non-proliferation.
corporate function who reports directly to the President
and Chief Executive Officer or to the Board and who
External Auditor
has the authority to issue governance documents with
External Auditor refers to an auditor that is appointed respect to their specific scope of responsibility.
by SNC‑Lavalin on an annual basis, as described in
SNC‑Lavalin’s notice of annual and special meeting of Government Official
shareholders. The current auditor of SNC‑Lavalin is Deloitte
Government Official refers to an officer or employee
LLP. Deloitte LLP also means Deloitte Touche Tohmatsu
of or any person (such as an attorney or legal
Limited, including related member firms and affiliates.
representative) representing or acting on behalf of:
Facilitation Payments › Any level of government (whether federal,
provincial, state, municipal or other);
Facilitation Payments refers to unofficial payments (as
› Political parties, party officials and
opposed to legitimate and official fees or taxes) made
candidates for public office;
for the purpose of obtaining, securing or accelerating
the taking of a decision or performance of a service or › State-owned and controlled entities*;
routine action to which the person or company paying is › Public international or intergovernmental organizations; or
already entitled. Facilitation payments are typically small › A person who holds a legislative, administrative,
payments made in cash, or small gifts, to an individual with judicial or military position.
little decision-making power, yet capable of controlling
a process (holding up, obstructing or drawing out the * “State-owned and controlled entities” means a legal
process). They tend to be made secretly and are often, but entity that is created by a government (federal, provincial,
not exclusively, requested in the following situations: municipal or other) and on which the government exercises
control, typically by appointing its officers and directors.
› Obtaining issuance of licences or permits; or A state-owned and controlled entity can be either wholly
› Processing governmental papers, such as or partially owned by a government and should not be
visas and other official documents. confused with companies whose stocks are owned in
part by a government body, since these companies are
Forced Labour truly private sector corporations which happen to have
a government entity as one of their shareholders, as for
Forced Labour refers to any work or service which people instance SNC‑Lavalin Group Inc. whose shares are partially
are forced to do against their will and under threat. owned by the Caisse de dépôt et placement du Québec.
Former Government Official By way of example, the following are, in many jurisdictions,
state-owned and controlled entities: public transit and public
Former Government Official refers to someone who was utilities, national airlines and railways, telecom operators,
a government official at any time in the last five years. postal service, national broadcasting corporations,
universities, hospitals, national research institutes or
Gender Identity agencies, national extractive companies, businesses
owned by the royal family governing a country, etc. In
Gender Identity refers to the way a person self-identifies
some jurisdictions, state-owned or controlled entities
with regards to their gender (their perception of having
are sometimes referred to as “crown corporations.”
a particular gender) and their gender expression.
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Leadership Team On Behalf of
Leadership Team refers to members of the company’s On Behalf of means, in the context of an action taken
senior management team who are direct reports or any interaction with third parties such as clients,
of the President and Chief Executive Officer. subcontractors, vendors, other contractors, public
bodies, government officials, governmental authorities or
Liability regulatory agencies, that the action or interaction is, or
may reasonably be perceived to be, in the name or for the
Liability refers to a present obligation of the entity
benefit of, or may otherwise be imputed to, SNC‑Lavalin.
arising from past events, the settlement of which
is expected to result in an outflow from the entity
Peer Review
of resources embodying economic benefits.
Peer Review refers to an independent objective assessment
Loaned Personnel of the health of a project using peer-to-peer expertise
across multiple disciplines (such as scheduling, risk
Loaned Personnel refers to a resource employed and paid
and opportunity management, financial management
by a third party employer whose services are loaned to
and commercial management) and assess compliance
the company for a defined period of time and mandate.
with applicable governance documents, providing
recommendations and actions back to the project manager.
Lobbying
Lobbying refers to the process of attempting to influence, Perceived Conflict of Interest
or advising those who wish to influence, public and
Perceived Conflict of Interest refers to a set of
government policy at all levels: federal, state, regional and
circumstances which an observer may reasonably
local. It involves the advocacy of an interest that is affected,
view or perceive as giving rise to a conflict of interest
actually or potentially, by the decisions of legislators or
(actual or potential), while in reality it does not.
government leaders. Lobbying activities can be exercised
by in-house lobbyists and/or consultant lobbyists.
Personal Data
Manager Personal Data refers to any information directly or indirectly
relating to an identified or identifiable living individual.
Manager refers to an employee’s direct functional
Examples of personal data include information about an
supervisor. In the case of a candidate, “manager” refers to
individual’s name, address or their performance at work, etc.
the functional manager to whom the candidate will report.
Personal Data Processing
Modern Slavery
Personal Data Processing refers to collecting, recording
Modern Slavery refers to common forms of exploitation
or storing personal data or carrying out any operation
including human trafficking, domestic servitude,
or set of operations on the data including retrieving,
forced marriage, forced criminality, forced labour,
viewing, organizing, adapting, altering, using, disclosing,
bonded labour, child labour and sexual exploitation.
transmitting, disseminating, erasing or destroying
the information. However, processing can also be
Money Laundering simply characterized as using personal data for any
Money Laundering refers to the process by which purpose, including merely storing personal data.
a person conceals or disguises the identity or the
origin of illegally obtained funds so that they appear Policy
to have originated from legitimate sources.
Policy refers to a governance document that provides
guiding principles and rules with high relevance for the
Officer whole organization. Policies are issued by top management
Officer refers to the chairperson of the board of directors, to support organizational values and principles. They
the president, a vice-president, the secretary, the require approval from the Executive Committee.
treasurer, the controller, the general counsel, the general
manager and a managing director of an SNC‑Lavalin- Policy Coordinator
related entity, or any other individual who performs
Policy Coordinator refers to a member of the Policy
functions for an entity similar to those normally performed
Oversight Committee charged with the stewardship of the
by an individual occupying any of these offices.
governance documents development and revision process.
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Additional information and various
documents related to integrity are
available on our website.