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Anderson • Sweeney • Williams Anderson • Sweeney • Williams
• 12e •
Camm • Cochran Camm • Cochran
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Statistics for Business
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z 0
z .00 .01 .02 .03 .04 .05 .06 .07 .08 .09
⫺3.0 .0013 .0013 .0013 .0012 .0012 .0011 .0011 .0011 .0010 .0010
⫺2.9 .0019 .0018 .0018 .0017 .0016 .0016 .0015 .0015 .0014 .0014
⫺2.8 .0026 .0025 .0024 .0023 .0023 .0022 .0021 .0021 .0020 .0019
⫺2.7 .0035 .0034 .0033 .0032 .0031 .0030 .0029 .0028 .0027 .0026
⫺2.6 .0047 .0045 .0044 .0043 .0041 .0040 .0039 .0038 .0037 .0036
⫺2.5 .0062 .0060 .0059 .0057 .0055 .0054 .0052 .0051 .0049 .0048
⫺2.4 .0082 .0080 .0078 .0075 .0073 .0071 .0069 .0068 .0066 .0064
⫺2.3 .0107 .0104 .0102 .0099 .0096 .0094 .0091 .0089 .0087 .0084
⫺2.2 .0139 .0136 .0132 .0129 .0125 .0122 .0119 .0116 .0113 .0110
⫺2.1 .0179 .0174 .0170 .0166 .0162 .0158 .0154 .0150 .0146 .0143
⫺2.0 .0228 .0222 .0217 .0212 .0207 .0202 .0197 .0192 .0188 .0183
⫺1.9 .0287 .0281 .0274 .0268 .0262 .0256 .0250 .0244 .0239 .0233
⫺1.8 .0359 .0351 .0344 .0336 .0329 .0322 .0314 .0307 .0301 .0294
⫺1.7 .0446 .0436 .0427 .0418 .0409 .0401 .0392 .0384 .0375 .0367
⫺1.6 .0548 .0537 .0526 .0516 .0505 .0495 .0485 .0475 .0465 .0455
⫺1.5 .0668 .0655 .0643 .0630 .0618 .0606 .0594 .0582 .0571 .0559
⫺1.4 .0808 .0793 .0778 .0764 .0749 .0735 .0721 .0708 .0694 .0681
⫺1.3 .0968 .0951 .0934 .0918 .0901 .0885 .0869 .0853 .0838 .0823
⫺1.2 .1151 .1131 .1112 .1093 .1075 .1056 .1038 .1020 .1003 .0985
⫺1.1 .1357 .1335 .1314 .1292 .1271 .1251 .1230 .1210 .1190 .1170
⫺1.0 .1587 .1562 .1539 .1515 .1492 .1469 .1446 .1423 .1401 .1379
⫺.9 .1841 .1814 .1788 .1762 .1736 .1711 .1685 .1660 .1635 .1611
⫺.8 .2119 .2090 .2061 .2033 .2005 .1977 .1949 .1922 .1894 .1867
⫺.7 .2420 .2389 .2358 .2327 .2296 .2266 .2236 .2206 .2177 .2148
⫺.6 .2743 .2709 .2676 .2643 .2611 .2578 .2546 .2514 .2483 .2451
⫺.5 .3085 .3050 .3015 .2981 .2946 .2912 .2877 .2843 .2810 .2776
⫺.4 .3446 .3409 .3372 .3336 .3300 .3264 .3228 .3192 .3156 .3121
⫺.3 .3821 .3783 .3745 .3707 .3669 .3632 .3594 .3557 .3520 .3483
⫺.2 .4207 .4168 .4129 .4090 .4052 .4013 .3974 .3936 .3897 .3859
⫺.1 .4602 .4562 .4522 .4483 .4443 .4404 .4364 .4325 .4286 .4247
⫺.0 .5000 .4960 .4920 .4880 .4840 .4801 .4761 .4721 .4681 .4641
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CUMULATIVE PROBABILITIES FOR THE STANDARD NORMAL DISTRIBUTION
Cumulative
probability Entries in the table
give the area under the
curve to the left of the
z value. For example, for
z = 1.25, the cumulative
probability is .8944.
0 z
z .00 .01 .02 .03 .04 .05 .06 .07 .08 .09
.0 .5000 .5040 .5080 .5120 .5160 .5199 .5239 .5279 .5319 .5359
.1 .5398 .5438 .5478 .5517 .5557 .5596 .5636 .5675 .5714 .5753
.2 .5793 .5832 .5871 .5910 .5948 .5987 .6026 .6064 .6103 .6141
.3 .6179 .6217 .6255 .6293 .6331 .6368 .6406 .6443 .6480 .6517
.4 .6554 .6591 .6628 .6664 .6700 .6736 .6772 .6808 .6844 .6879
.5 .6915 .6950 .6985 .7019 .7054 .7088 .7123 .7157 .7190 .7224
.6 .7257 .7291 .7324 .7357 .7389 .7422 .7454 .7486 .7517 .7549
.7 .7580 .7611 .7642 .7673 .7704 .7734 .7764 .7794 .7823 .7852
.8 .7881 .7910 .7939 .7967 .7995 .8023 .8051 .8078 .8106 .8133
.9 .8159 .8186 .8212 .8238 .8264 .8289 .8315 .8340 .8365 .8389
1.0 .8413 .8438 .8461 .8485 .8508 .8531 .8554 .8577 .8599 .8621
1.1 .8643 .8665 .8686 .8708 .8729 .8749 .8770 .8790 .8810 .8830
1.2 .8849 .8869 .8888 .8907 .8925 .8944 .8962 .8980 .8997 .9015
1.3 .9032 .9049 .9066 .9082 .9099 .9115 .9131 .9147 .9162 .9177
1.4 .9192 .9207 .9222 .9236 .9251 .9265 .9279 .9292 .9306 .9319
1.5 .9332 .9345 .9357 .9370 .9382 .9394 .9406 .9418 .9429 .9441
1.6 .9452 .9463 .9474 .9484 .9495 .9505 .9515 .9525 .9535 .9545
1.7 .9554 .9564 .9573 .9582 .9591 .9599 .9608 .9616 .9625 .9633
1.8 .9641 .9649 .9656 .9664 .9671 .9678 .9686 .9693 .9699 .9706
1.9 .9713 .9719 .9726 .9732 .9738 .9744 .9750 .9756 .9761 .9767
2.0 .9772 .9778 .9783 .9788 .9793 .9798 .9803 .9808 .9812 .9817
2.1 .9821 .9826 .9830 .9834 .9838 .9842 .9846 .9850 .9854 .9857
2.2 .9861 .9864 .9868 .9871 .9875 .9878 .9881 .9884 .9887 .9890
2.3 .9893 .9896 .9898 .9901 .9904 .9906 .9909 .9911 .9913 .9916
2.4 .9918 .9920 .9922 .9925 .9927 .9929 .9931 .9932 .9934 .9936
2.5 .9938 .9940 .9941 .9943 .9945 .9946 .9948 .9949 .9951 .9952
2.6 .9953 .9955 .9956 .9957 .9959 .9960 .9961 .9962 .9963 .9964
2.7 .9965 .9966 .9967 .9968 .9969 .9970 .9971 .9972 .9973 .9974
2.8 .9974 .9975 .9976 .9977 .9977 .9978 .9979 .9979 .9980 .9981
2.9 .9981 .9982 .9982 .9983 .9984 .9984 .9985 .9985 .9986 .9986
3.0 .9987 .9987 .9987 .9988 .9988 .9989 .9989 .9989 .9990 .9990
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STATISTICS FOR
BUSINESS AND
ECONOMICS 12e
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STATISTICS FOR
BUSINESS AND
ECONOMICS 12e
David R. Anderson
University of Cincinnati
Dennis J. Sweeney
University of Cincinnati
Thomas A. Williams
Rochester Institute of Technology
Jeffrey D. Camm
University of Cincinnati
James J. Cochran
Louisiana Tech University
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Statistics for Business and Economics, © 2014, 2012 South-Western, Cengage Learning
Twelfth Edition
ALL RIGHTS RESERVED. No part of this work covered by the
David R. Anderson, Dennis J. Sweeney, copyright herein may be reproduced, transmitted, stored, or used
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James J. Cochran including but not limited to photocopying, recording, scanning,
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Dedicated to
Marcia, Cherri, Robbie, Karen, and Teresa
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Brief Contents
Preface xxv
About the Authors xxxi
Chapter 1 Data and Statistics 1
Chapter 2 Descriptive Statistics: Tabular and
Graphical Displays 33
Chapter 3 Descriptive Statistics: Numerical Measures 99
Chapter 4 Introduction to Probability 169
Chapter 5 Discrete Probability Distributions 215
Chapter 6 Continuous Probability Distributions 265
Chapter 7 Sampling and Sampling Distributions 298
Chapter 8 Interval Estimation 342
Chapter 9 Hypothesis Tests 382
Chapter 10 Inference About Means and Proportions with
Two Populations 441
Chapter 11 Inferences About Population Variances 482
Chapter 12 Comparing Multiple Proportions, Test of
Independence and Goodness of Fit 507
Chapter 13 Experimental Design and Analysis of Variance 545
Chapter 14 Simple Linear Regression 598
Chapter 15 Multiple Regression 682
Chapter 16 Regression Analysis: Model Building 751
Chapter 17 Time Series Analysis and Forecasting 800
Chapter 18 Nonparametric Methods 870
Chapter 19 Statistical Methods for Quality Control 916
Chapter 20 Index Numbers 951
Chapter 21 Decision Analysis On Website
Chapter 22 Sample Survey On Website
Appendix A References and Bibliography 972
Appendix B Tables 974
Appendix C Summation Notation 1001
Appendix D Self-Test Solutions and Answers to Even-Numbered
Exercises 1003
Appendix E Microsoft Excel 2010 and Tools for Statistical
Analysis 1064
Appendix F Computing p-Values Using Minitab and Excel 1076
Index 1080
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Contents
Preface xxv
About the Authors xxxi
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x Contents
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Contents xi
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xii Contents
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Contents xiii
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xiv Contents
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Contents xv
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xvi Contents
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Contents xvii
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xviii Contents
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Contents xxi
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xxii Contents
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Contents xxiii
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xxiv Contents
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Preface
This text is the 12th edition of STATISTICS FOR BUSINESS AND ECONOMICS. With this
edition we welcome two eminent scholars to our author team: Jeffrey D. Camm of the Uni-
versity of Cincinnati and James J. Cochran of Louisiana Tech University. Both Jeff and Jim
are accomplished teachers, researchers, and practitioners in the fields of statistics and busi-
ness analytics. Jim is a fellow of the American Statistical Association. You can read more
about their accomplishments in the About the Authors section which follows this preface.
We believe that the addition of Jeff and Jim as our coauthors will both maintain and im-
prove the effectiveness of Statistics for Business and Economics.
The purpose of Statistics for Business and Economics is to give students, primarily those
in the fields of business administration and economics, a conceptual introduction to the field of
statistics and its many applications. The text is applications oriented and written with the needs
of the nonmathematician in mind; the mathematical prerequisite is knowledge of algebra.
Applications of data analysis and statistical methodology are an integral part of the or-
ganization and presentation of the text material. The discussion and development of each
technique is presented in an application setting, with the statistical results providing insights
to decisions and solutions to problems.
Although the book is applications oriented, we have taken care to provide sound method-
ological development and to use notation that is generally accepted for the topic being covered.
Hence, students will find that this text provides good preparation for the study of more ad-
vanced statistical material. A bibliography to guide further study is included as an appendix.
The text introduces the student to the software packages of Minitab 16 and Microsoft®
Office Excel 2010 and emphasizes the role of computer software in the application of statistical
analysis. Minitab is illustrated as it is one of the leading statistical software packages for both
education and statistical practice. Excel is not a statistical software package, but the wide avail-
ability and use of Excel make it important for students to understand the statistical capabilities
of this package. Minitab and Excel procedures are provided in appendixes so that instructors
have the flexibility of using as much computer emphasis as desired for the course. StatTools,
a commercial Excel add-in developed by Palisade Corporation, extends the range of statistical
options for Excel users. We show how to download and install StatTools in an appendix to
Chapter 1, and most chapters include a chapter appendix that shows the steps required to
accomplish a statistical procedure using StatTools. We have made the use of StatTools optional
so that instructors who want to teach using only the standard tools available in Excel can do so.
Content Revisions
• Descriptive Statistics—Chapters 2 and 3. We have significantly revised these
chapters to incorporate new material on data visualization, best practices, and much
more. Chapter 2 has been reorganized to include new material on side-by-side and
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may be suppressed from the eBook and/or eChapter(s). Nelson Education reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xxvi Preface
stacked bar charts and a new section has been added on data visualization and best
practices in creating effective displays. Chapter 3 now includes coverage of the
geometric mean in the section on measures of location. The geometric mean has
many applications in the computation of growth rates for financial assets, annual per-
centage rates, and so on. Chapter 3 also includes a new section on data dashboards
and how summary statistics can be incorporated to enhance their effectiveness.
• Discrete Probability Distributions—Chapter 5. The introductory material in this
chapter has been revised to explain better the role of probability distributions and to
show how the material on assigning probabilities in Chapter 4 can be used to develop
discrete probability distributions. We point out that the empirical discrete probabil-
ity distribution is developed by using the relative frequency method to assign prob-
abilities. At the request of many users, we have added a new section (Section 5.4)
which covers bivariate discrete distributions and financial applications. We show
how financial portfolios can be constructed and analyzed using these distributions.
• Comparing Multiple Proportions, Tests of Independence, and Goodness of Fit—
Chapter 12. This chapter has undergone a major revision. We have added a new sec-
tion on testing the equality of three or more population proportions. This section
includes a procedure for making multiple comparison tests between all pairs of popu-
lation proportions. The section on the test of independence has been rewritten to clar-
ify that the test concerns the independence of two categorical variables. Revised
appendixes with step-by-step instructions for Minitab, Excel, and StatTools are
included.
• New Case Problems. We have added 8 new case problems to this edition; the total
number of cases is 31. Three new descriptive statistics cases have been added to
Chapters 2 and 3. Five new case problems involving regression appear in Chapters 14,
15, and 16. These case problems provide students with the opportunity to analyze
larger data sets and prepare managerial reports based on the results of their analysis.
• New Statistics in Practice Applications. Each chapter begins with a Statistics in
Practice vignette that describes an application of the statistical methodology to be
covered in the chapter. New to this edition is a Statistics in Practice for Chapter 2 de-
scribing the use of data dashboards and data visualization at the Cincinnati Zoo. We
have also added a new Statistics in Practice to Chapter 4 describing how a NASA
team used probability to assist the rescue of 33 Chilean miners trapped by a cave-in.
• New Examples and Exercises based on Real Data. We continue to make a signifi-
cant effort to update our text examples and exercises with the most current real data and
referenced sources of statistical information. In this edition, we have added approxi-
mately 180 new examples and exercises based on real data and referenced sources.
Using data from sources also used by The Wall Street Journal, USA Today, Barron’s,
and others, we have drawn from actual studies to develop explanations and to create
exercises that demonstrate the many uses of statistics in business and economics. We
believe that the use of real data helps generate more student interest in the material and
enables the student to learn about both the statistical methodology and its application.
The twelfth edition contains over 350 examples and exercises based on real data.
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may be suppressed from the eBook and/or eChapter(s). Nelson Education reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Preface xxvii
The Applications exercises require students to use the chapter material in real-world situa-
tions. Thus, students first focus on the computational “nuts and bolts” and then move on to
the subtleties of statistical application and interpretation.
Self-Test Exercises
Certain exercises are identified as “Self-Test Exercises.” Completely worked-out solutions
for these exercises are provided in Appendix D. Students can attempt the Self-Test
Exercises and immediately check the solution to evaluate their understanding of the con-
cepts presented in the chapter.
Acknowledgments
We would like to acknowledge the work of our reviewers, who provided comments and sug-
gestions of ways to continue to improve our text. Thanks to
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xxviii Preface
We continue to owe a debt to our many colleagues and friends for their helpful comments
and suggestions in the development of this and earlier editions of our text. Among them are:
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Preface xxix
We thank our associates from business and industry who supplied the Statistics in
Practice features. We recognize them individually by a credit line in each of the articles. We
are also indebted to our senior acquisitions editor, Charles McCormick Jr.; our develop-
mental editor, Maggie Kubale; our content project manager, Tamborah Moore; our Project
Manager at MPS Limited, Lynn Lustberg; our media editor, Chris Valentine; and others at
Cengage South-Western for their editorial counsel and support during the preparation of
this text.
David R. Anderson
Dennis J. Sweeney
Thomas A. Williams
Jeffrey D. Camm
James J. Cochran
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About the Authors
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xxxii About the Authors
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CHAPTER 1
Data and Statistics
CONTENTS 1.3 DATA SOURCES
STATISTICS IN PRACTICE: Existing Sources
BLOOMBERG BUSINESSWEEK Statistical Studies
Data Acquisition Errors
1.1 APPLICATIONS IN BUSINESS
AND ECONOMICS 1.4 DESCRIPTIVE STATISTICS
Accounting 1.5 STATISTICAL INFERENCE
Finance 1.6 COMPUTERS AND
Marketing STATISTICAL ANALYSIS
Production
Economics 1.7 DATA MINING
Information Systems 1.8 ETHICAL GUIDELINES FOR
1.2 DATA STATISTICAL PRACTICE
Elements, Variables, and
Observations
Scales of Measurement
Categorical and Quantitative Data
Cross-Sectional and Time
Series Data
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2 Chapter 1 Data and Statistics
STATISTICS in PRACTICE
BLOOMBERG BUSINESSWEEK*
NEW YORK, NEW YORK
With a global circulation of more than 1 million,
Bloomberg Businessweek is one of the most widely read
business magazines in the world. Bloomberg’s 1700 re-
porters in 145 service bureaus around the world enable
Bloomberg Businessweek to deliver a variety of articles
of interest to the global business and economic commu-
nity. Along with feature articles on current topics, the
magazine contains articles on international business,
economic analysis, information processing, and science
and technology. Information in the feature articles and
the regular sections helps readers stay abreast of current
developments and assess the impact of those develop-
ments on business and economic conditions.
Most issues of Bloomberg Businessweek, formerly
BusinessWeek, provide an in-depth report on a topic of cur-
rent interest. Often, the in-depth reports contain statistical
facts and summaries that help the reader understand Bloomberg Businessweek uses statistical facts and
the business and economic information. For example, the summaries in many of its articles. © Kyodo/Photoshot.
cover story for the March 3, 2011 issue discussed the
impact of businesses moving their most important work advertisers. One recent North American subscriber survey
to cloud computing; the May 30, 2011 issue included a indicated that 90% of Bloomberg Businessweek
report on the crisis facing the U.S. Postal Service; and the subscribers use a personal computer at home and that 64%
August 1, 2011 issue contained a report on why the debt of Bloomberg Businessweek subscribers are involved with
crisis is even worse than you think. In addition, Bloomberg computer purchases at work. Such statistics alert
Businessweek provides a variety of statistics about the state Bloomberg Businessweek managers to subscriber interest
of the economy, including production indexes, stock in articles about new developments in computers. The re-
prices, mutual funds, and interest rates. sults of the subscriber survey are also made available to
Bloomberg Businessweek also uses statistics and potential advertisers. The high percentage of subscribers
statistical information in managing its own business. For using personal computers at home and the high percentage
example, an annual survey of subscribers helps the of subscribers involved with computer purchases at work
company learn about subscriber demographics, reading would be an incentive for a computer manufacturer to con-
habits, likely purchases, lifestyles, and so on. Bloomberg sider advertising in Bloomberg Businessweek.
Businessweek managers use statistical summaries from In this chapter, we discuss the types of data available
the survey to provide better services to subscribers and for statistical analysis and describe how the data are ob-
tained. We introduce descriptive statistics and statistical
*The authors are indebted to Charlene Trentham, Research Manager, for
inference as ways of converting data into meaningful and
providing this Statistics in Practice. easily interpreted statistical information.
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1.1 Applications in Business and Economics 3
• The median selling price of a vacation home is $121,300 (@CNNMoney, March 29,
2012).
• The Wild Eagle rollercoaster at Dollywood in Pigeon Forge, Tennessee, reaches a
maximum speed of 61 miles per hour (USA Today website, April 5, 2012).
• The number of registered users of Pinterest, a pinboard-style social photo sharing
website, grew 85% between mid-January and mid-February (CNBC, March 29,
2012).
• The Pew Research Center reported that the United States median age of brides at
the time of their first marriage is an all-time high of 26.5 years (Significance,
February 2012).
• Canadians clocked an average of 45 hours online in the fourth quarter of 2011 (CBC
News, March 2, 2012).
• The Federal Reserve reported that the average credit card debt is $5,204 per person
(PRWeb website, April 5, 2012).
The numerical facts in the preceding statements (8.2%, 23.2, $121,300, 61, 85%, 26.5, 45,
$5,204) are called statistics. In this usage, the term statistics refers to numerical facts such
as averages, medians, percentages, and maximums that help us understand a variety of busi-
ness and economic situations. However, as you will see, the field, or subject, of statistics
involves much more than numerical facts. In a broader sense, statistics is the art and sci-
ence of collecting, analyzing, presenting, and interpreting data. Particularly in business and
economics, the information provided by collecting, analyzing, presenting, and interpreting
data gives managers and decision makers a better understanding of the business and eco-
nomic environment and thus enables them to make more informed and better decisions. In
this text, we emphasize the use of statistics for business and economic decision making.
Chapter 1 begins with some illustrations of the applications of statistics in business
and economics. In Section 1.2 we define the term data and introduce the concept of a data
set. This section also introduces key terms such as variables and observations, discusses
the difference between quantitative and categorical data, and illustrates the uses of cross-
sectional and time series data. Section 1.3 discusses how data can be obtained from exist-
ing sources or through survey and experimental studies designed to obtain new data. The
important role that the Internet now plays in obtaining data is also highlighted. The uses
of data in developing descriptive statistics and in making statistical inferences are de-
scribed in Sections 1.4 and 1.5. The last three sections of Chapter 1 provide the role of the
computer in statistical analysis, an introduction to data mining, and a discussion of ethi-
cal guidelines for statistical practice. A chapter-ending appendix includes an introduction
to the add-in StatTools which can be used to extend the statistical options for users of
Microsoft Excel.
Accounting
Public accounting firms use statistical sampling procedures when conducting audits for their
clients. For instance, suppose an accounting firm wants to determine whether the amount of
accounts receivable shown on a client’s balance sheet fairly represents the actual amount
of accounts receivable. Usually the large number of individual accounts receivable makes
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4 Chapter 1 Data and Statistics
reviewing and validating every account too time-consuming and expensive. As common
practice in such situations, the audit staff selects a subset of the accounts called a sample.
After reviewing the accuracy of the sampled accounts, the auditors draw a conclusion as to
whether the accounts receivable amount shown on the client’s balance sheet is acceptable.
Finance
Financial analysts use a variety of statistical information to guide their investment recom-
mendations. In the case of stocks, analysts review financial data such as price/earnings ra-
tios and dividend yields. By comparing the information for an individual stock with
information about the stock market averages, an analyst can begin to draw a conclusion as
to whether the stock is a good investment. For example, The Wall Street Journal (March 19,
2012) reported that the average dividend yield for the S&P 500 companies was 2.2%. Mi-
crosoft showed a dividend yield of 2.42%. In this case, the statistical information on divi-
dend yield indicates a higher dividend yield for Microsoft than the average dividend yield
for the S&P 500 companies. This and other information about Microsoft would help the an-
alyst make an informed buy, sell, or hold recommendation for Microsoft stock.
Marketing
Electronic scanners at retail checkout counters collect data for a variety of marketing re-
search applications. For example, data suppliers such as ACNielsen and Information Re-
sources, Inc., purchase point-of-sale scanner data from grocery stores, process the data, and
then sell statistical summaries of the data to manufacturers. Manufacturers spend hundreds
of thousands of dollars per product category to obtain this type of scanner data. Manufac-
turers also purchase data and statistical summaries on promotional activities such as spe-
cial pricing and the use of in-store displays. Brand managers can review the scanner
statistics and the promotional activity statistics to gain a better understanding of the rela-
tionship between promotional activities and sales. Such analyses often prove helpful in
establishing future marketing strategies for the various products.
Production
Today’s emphasis on quality makes quality control an important application of statistics
in production. A variety of statistical quality control charts are used to monitor the out-
put of a production process. In particular, an x-bar chart can be used to monitor the average
output. Suppose, for example, that a machine fills containers with 12 ounces of a soft drink.
Periodically, a production worker selects a sample of containers and computes the average
number of ounces in the sample. This average, or x-bar value, is plotted on an x-bar chart. A
plotted value above the chart’s upper control limit indicates overfilling, and a plotted value
below the chart’s lower control limit indicates underfilling. The process is termed “in con-
trol” and allowed to continue as long as the plotted x-bar values fall between the chart’s upper
and lower control limits. Properly interpreted, an x-bar chart can help determine when
adjustments are necessary to correct a production process.
Economics
Economists frequently provide forecasts about the future of the economy or some aspect of it.
They use a variety of statistical information in making such forecasts. For instance, in fore-
casting inflation rates, economists use statistical information on such indicators as the Producer
Price Index, the unemployment rate, and manufacturing capacity utilization. Often these sta-
tistical indicators are entered into computerized forecasting models that predict inflation rates.
Applications of statistics such as those described in this section are an integral part of
this text. Such examples provide an overview of the breadth of statistical applications. To
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1.2 Data 5
supplement these examples, practitioners in the fields of business and economics provided
chapter-opening Statistics in Practice articles that introduce the material covered in each
chapter. The Statistics in Practice applications show the importance of statistics in a wide
variety of business and economic situations.
Information Systems
Information systems administrators are responsible for the day-to-day operation of an
organization’s computer networks. A variety of statistical information helps administrators
assess the performance of computer networks, including local area networks (LANs), wide
area networks (WANs), network segments, intranets, and other data communication sys-
tems. Statistics such as the mean number of users on the system, the proportion of time any
component of the system is down, and the proportion of bandwidth utilized at various times
of the day are examples of statistical information that help the system administrator better
understand and manage the computer network.
1.2 Data
Data are the facts and figures collected, analyzed, and summarized for presentation and in-
terpretation. All the data collected in a particular study are referred to as the data set for the
study. Table 1.1 shows a data set containing information for 60 nations that participate in
the World Trade Organization. The World Trade Organization encourages the free flow of
international trade and provides a forum for resolving trade dispute.
1
The Fitch Group is one of three nationally recognized statistical rating organizations designated by the U.S. Securities and
Exchange Commission. The other two are Standard and Poor’s and Moody’s investor service.
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6 Chapter 1 Data and Statistics
TABLE 1.1 DATA SET FOR 60 NATIONS IN THE WORLD TRADE ORGANIZATION
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1.2 Data 7
Member, 5,400, 2,673,359, BB⫺, and Stable. The set of measurements for the second ob-
servation (Australia) is Member, 40,800, ⫺33,304,157, AAA, and Stable, and so on. A data
set with 60 elements contains 60 observations.
Scales of Measurement
Data collection requires one of the following scales of measurement: nominal, ordinal,
interval, or ratio. The scale of measurement determines the amount of information con-
tained in the data and indicates the most appropriate data summarization and statistical
analyses.
When the data for a variable consist of labels or names used to identify an attribute of
the element, the scale of measurement is considered a nominal scale. For example, refer-
ring to the data in Table 1.1, the scale of measurement for the WTO Status variable is nom-
inal because the data “member” and “observer” are labels used to identify the status
category for the nation. In cases where the scale of measurement is nominal, a numerical
code as well as a nonnumerical label may be used. For example, to facilitate data collection
and to prepare the data for entry into a computer database, we might use a numerical code
for WTO Status variable by letting 1 denote a member nation in the World Trade Organi-
zation and 2 denote an observer nation. The scale of measurement is nominal even though
the data appear as numerical values.
The scale of measurement for a variable is considered an ordinal scale if the data
exhibit the properties of nominal data and in addition, the order or rank of the data is mean-
ingful. For example, referring to the data in Table 1.1, the scale of measurement for the Fitch
Rating is ordinal because the rating labels which range from AAA to F can be rank ordered
from best credit rating AAA to poorest credit rating F. The rating letters provide the labels
similar to nominal data, but in addition, the data can also be ranked or ordered based on the
credit rating, which makes the measurement scale ordinal. Ordinal data can also be recorded
by a numerical code, for example, your class rank in school.
The scale of measurement for a variable is an interval scale if the data have all the
properties of ordinal data and the interval between values is expressed in terms of a fixed
unit of measure. Interval data are always numeric. College admission SAT scores are an ex-
ample of interval-scaled data. For example, three students with SAT math scores of 620,
550, and 470 can be ranked or ordered in terms of best performance to poorest performance
in math. In addition, the differences between the scores are meaningful. For instance,
student 1 scored 620 ⫺ 550 ⫽ 70 points more than student 2, while student 2 scored
550 ⫺ 470 ⫽ 80 points more than student 3.
The scale of measurement for a variable is a ratio scale if the data have all the prop-
erties of interval data and the ratio of two values is meaningful. Variables such as dis-
tance, height, weight, and time use the ratio scale of measurement. This scale requires that
a zero value be included to indicate that nothing exists for the variable at the zero point.
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8 Chapter 1 Data and Statistics
For example, consider the cost of an automobile. A zero value for the cost would indicate
that the automobile has no cost and is free. In addition, if we compare the cost of $30,000
for one automobile to the cost of $15,000 for a second automobile, the ratio property
shows that the first automobile is $30,000/$15,000 ⫽ 2 times, or twice, the cost of the
second automobile.
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1.2 Data 9
$4.50
$4.00
The graph in Panel (B) shows the net income of McDonald’s Inc. from 2005 to 2011. The
declining economic conditions in 2008 and 2009 were actually beneficial to McDonald’s as
the company’s net income rose to all-time highs. The growth in McDonald’s net income
showed that the company was thriving during the economic downturn as people were cutting
back on the more expensive sit-down restaurants and seeking less-expensive alternatives
offered by McDonald’s. McDonald’s net income continued to new all-time highs in 2010 and
2011.
Panel (C) shows the time series for the occupancy rate of hotels in South Florida over
a one-year period. The highest occupancy rates, 95% and 98%, occur during the months
of February and March when the climate of South Florida is attractive to tourists. In fact,
January to April of each year is typically the high-occupancy season for South Florida
hotels. On the other hand, note the low occupancy rates during the months of August to
October, with the lowest occupancy rate of 50% occurring in September. High tempera-
tures and the hurricane season are the primary reasons for the drop in hotel occupancy
during this period.
1. An observation is the set of measurements ob- 2. Quantitative data may be discrete or continu-
tained for each element in a data set. Hence, the ous. Quantitative data that measure how many
number of observations is always the same as the (e.g., number of calls received in 5 minutes) are
number of elements. The number of measure- discrete. Quantitative data that measure how
ments obtained for each element equals the num- much (e.g., weight or time) are continuous be-
ber of variables. Hence, the total number of data cause no separation occurs between the possi-
items can be determined by multiplying the num- ble data values.
ber of observations by the number of variables.
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Transcriber’s Notes
Silently corrected a few typos.
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