INSTRUCTIONS:
- For dichotomous questions, please mark (✓) for Yes or No
- For Likert scale questions, please rate from 1-5 where:
1 = Very Difficult to Find/Access
2 = Difficult to Find/Access
3 = Neutral
4 = Easy to Find/Access
5 = Very Easy to Find/Access
ITEM
SECTION BACKGROUND
Name or Organization:
Website Address:
SECTION A: DEMOGRAPHIC PROFILE OF THE ORGANIZATION
Q1 Type of Organization:
- [ ] Company Limited by Guarantee (CLBG)
- [ ] Society/NGO registered under ROS
- [ ] Trust Body
- [ ] Others (please specify): _________
Q2 Registration Information Disclosure: Yes or No
- [ ] Registration number clearly displayed, (state the no)
- [ ] Date of establishment disclosed, (state the duration no)
- [ ] Physical office address provided, (state the address)
- [ ] Contact information available
- [ ] Website URL active and functional, (state the address)
Q3 Organization’s Purpose Disclosure: Yes or No
- [ ] Vision statement visible
- [ ] Mission statement visible
- [ ] Objectives clearly stated
- [ ] Target beneficiaries identified
- [ ] Geographic scope of operations specified
Q4 Financial Status Disclosure: Yes or No
- [ ] Tax exemption status displayed
- [ ] Registration with relevant authorities shown
- [ ] Financial year clearly stated
- [ ] Auditor information available
- [ ] Bank account details for donations provided
SECTION B: REGULATORY COMPLIANCE
Rate the ease of finding the following information (1 – 5):
Q1 Board of Directors / Committee Members:
- [ ] Names and positions
- [ ] Professional backgrounds
- [ ] Terms of appointment
- [ ] Meeting attendance records
- [ ] Decision-making processes
Q2 Compliance Documentation
- [ ] Annual returns submission status
- [ ] Regulatory filings
- [ ] Licenses and permits
- [ ] Constitution / governing documents
- [ ] Organizational structure
Q3 Financial Compliance:
- [ ] Audited financial statements
- [ ] Annual reports
- [ ] Fund utilization reports
- [ ] Administrative cost ratios
- [ ] Investment policies
SECTION C: DIGITAL DONATION GOVERNANCE
Q1 Donation Platform Security: Yes or No
- [ ] Secure payment gateway (HTTPS)
- [ ] Multiple payment options
- [ ] Transaction confirmation system
- [ ] Receipt generation capability
- [ ] Refund policy stated
Q2 Donor Information Access (Rate 1 – 5):
- [ ] Project/program details
- [ ] Fund utilization updates
- [ ] Impact reports
- [ ] Tax exemption information
- [ ] Donation tracking system
Q3 Transaction Safety Features: Yes or No
- [ ] SSL certification
- [ ] Two-factor authentication
- [ ] Privacy policy for transactions
- [ ] Data encryption statement
- [ ] Third-party security verification
SECTION D: DATA PROTECTION MANAGEMENT
Q1 Privacy Policy Disclosure: Yes or No
- [ ] PDPA compliance statement
- [ ] Data collection purpose
- [ ] Data storage duration
- [ ] Data sharing policies
- [ ] User rights statement
Q2 Consent Management: Yes or No
- [ ] Explicit consent collection
- [ ] Opt-out options
- [ ] Data access procedures
- [ ] Data correction processes
- [ ] Data deletion policies
Q3 Security Measures: Yes or No
- [ ] Data breach notification policy
- [ ] Security protocols disclosed
- [ ] Staff training mentioned
- [ ] Third-party assessments
- [ ] Regular audit statements
SECTION E: OVERSIGHT FUNCTIONS
Rate the visibility (1 – 5) of:
Q1 Internal Controls:
- [ ] Audit committee structure
- [ ] Risk management framework
- [ ] Compliance monitoring system
- [ ] Whistleblowing mechanism
- [ ] Internal audit procedures
Q2 External Oversight:
- [ ] External auditor reports
- [ ] Regulatory inspection results
- [ ] Stakeholder feedback mechanisms
- [ ] Performance evaluations
- [ ] Impact assessments
SECTION F: REPORTING PRACTICES ON FINANCIAL AND NON-FINANCIAL
MATTERS
Rate the disclosure and accessibility (1 – 5) of:
Q1 Financial Reporting:
- [ ] Annual financial statements
- [ ] Income and expenditure breakdowns
- [ ] Balance sheets
- [ ] Cash flow statements
- [ ] Notes to financial statements
Q2 Non-Financial Reporting:
- [ ] Program impact reports
- [ ] Beneficiary statistics
- [ ] Social impact measures
- [ ] Environmental impact (if applicable)
- [ ] Community engagement reports
Q3 Other Key Disclosures: Yes or No
- [ ] Timely reporting (within mandated deadlines)
- [ ] Comparative data (year-on-year)
- [ ] Project-specific fund utilization
- [ ] Donor acknowledgment reports
- [ ] Future plans and projections
SECTION G: ACCOUNTABILITY DISCHARGE MECHANISMS AND PUBLIC
CONFIDENCE
Q1 Public Trust Indicators: (Rate 1 – 5)
- [ ] Organization's reputation
- [ ] Track record of successful projects
- [ ] Transparency in operations
- [ ] Response to public inquiries
- [ ] Media coverage and public perception
Q2 Donor Confidence Measures: Yes or No
- [ ] Regular donor updates
- [ ] Clear fund utilization reports
- [ ] Testimonials from beneficiaries
- [ ] Third-party endorsements
- [ ] Awards or recognition received
Q3 Public Engagement: (Rate 1 – 5)
- [ ] Accessibility of information
- [ ] Responsiveness to feedback
- [ ] Community involvement
- [ ] Stakeholder consultation
- [ ] Public reporting frequency
Q4 Trust-Building Mechanisms: Yes or No
- [ ] Independent auditor verification
- [ ] Regular stakeholder meetings
- [ ] Crisis management procedures
- [ ] Complaint handling system
- [ ] Public accountability statements
