AI AGENTS

C AS E ST U D I E S
A t h oug ht l e ad ership series by Cyber Gear

Updated 7 July 2025

 If you have seen the
AI bandwagon, you have missed it.
You have to be on it!

Sharad Agarwal
Founder - Cyber Gear
AI is here.
AI is everywhere.
With the rise of generative AI becoming
publicly accessible, companies of all
sizes have started actively exploring its
potential and integrating it into their
daily operations.

Global brands and leading organizations — from

L’Oréal and McDonald’s to Bloomberg, Jaguar, Etsy,
Agoda, Warner Bros., and more — are leveraging AI
to solve real business challenges across marketing,
design, customer service, scientific research, and
manufacturing. Today, AI is dramatically expanding
what’s possible for businesses.

Sounds like an AI commercial, right?

But nope — we’re just staying ahead of the curve
and keeping up with the latest news.
Retail & Consumer Goods
Best Buy is using Gemini to launch
a generative AI-powered virtual
assistant this summer that can

troubleshoot product issues, reschedule order

deliveries, manage Geek Squad subscriptions, and
more; in-store and digital customer-service associates
are also gaining gen-AI tools to better serve customers
anywhere they need help.

BrainLogic uses Anthropic’s

Claude models on Google Cloud
Vertex AI to power Zapia,

a personal AI assistant that caters to the Latin

American market's preference for conversational
commerce. Zapia supports millions of users with
product discovery, local business searches, and
purchase assistance, resulting in over 90% positive
user feedback.
 Cainz, a Japanese home
improvement chain, is creating an
autonomous, next-generation store

where advanced AI technologies, including generative

AI, merge the best of online and offline shopping to
deliver a faster, seamless consumer experience.

Carrefour Taiwan's AI Sommelier,

a conversational AI integrated into
its app, helps customers select

wines based on their preferences. Powered by Gemini

models, the AI leverages a vast wine database to
provide personalized recommendations, seamlessly
integrating online and offline shopping.

Dunelm has partnered with

Google Cloud to enhance its online
shopping experience with a new

gen AI-driven product discovery solution. This has

shown significant improvements in a number of key
areas, including reduced search friction, helping
customers find the products they are looking for.
 Etsy uses Vertex AI training to
optimize their search
recommendations and ads models,

delivering better listing suggestions to buyers and

helping sellers grow their businesses.

GroupBy, an ecommerce service

provider, developed an AI-first
Search and Discovery Platform

powered by Vertex AI Search for Retail. This solution is

meticulously designed to optimize revenue, strengthen
brand loyalty, and drive sales growth for B2C and B2B
retailers.

Magalu, one of Brazil’s largest

retailers, has put customer service
at the center of its AI strategy,

including using Vertex AI to create “Lu’s Brain” to power

an interactive conversational agent for Lu, Magalu's
popular brand persona (the 3D bot has more than
14 million followers between TikTok and Instagram).

Mercado Libre has incorporated

semantic search into its digital
shopping platforms,
using AI embeddings from the Vertex AI Agent Builder,
which greatly improved product recommendations and
discoverability for more than 200 million consumers
across Latin America.

Target uses Google Cloud to power

AI solutions on the Target app and
Target.com, including personalized

Target Circle offers and Starbucks at Drive Up, their

curbside pickup solution.

Tokopedia, an Indonesian
ecommerce leader, is using Vertex
AI to improve data quality,

Target Circle offers and Starbucks at Drive Up, their

curbside pickup solution.

Wendy’s FreshAI pairs Gemini’s

conversational AI capability with
audio and visual elements to

create a deeply personalized and tailored experience

that is consistent and enjoyable for Wendy’s customers
by freeing workers to focus on excellent service and
meal preparation — marking the next evolution in the
quick-serve restaurants.
 PepsiCo used AI to perfect the
shape and flavor of Cheetos,
leading to a 15% market

penetration increase.
Automotive & Logistics
Continental is using Google's data
and AI technologies to develop
automotive solutions that are safe,

efficient, and user-focused. One of the initial outcomes

of this partnership is the integration of Google Cloud's
Conversational AI technologies into Continental's Smart
Cockpit HPC, an in-vehicle speech-command solution.

General Motors’ OnStar has been

augmented with new AI features,
including a virtual assistant

powered by Google Cloud’s conversational AI

technologies that are better able to recognize the
speaker’s intent.
 Mercedes Benz will infuse
e-commerce capabilities into its
online storefront with a genAI

powered by Google Cloud’s conversational AI

technologies that are better able to recognize the
speaker’s intent.

PODS worked with the advertising

agency Tombras to create the
“World’s Smartest Billboard”

using Gemini — a campaign on its trucks that could

adapt to each neighborhood in New York City, changing
in real-time based on data. It hit all 299 neighborhoods
in just 29 hours, creating more than 6,000 unique
headlines.

UPS Capital launched Delivery

Defense Address Confidence,
which uses machine learning and

UPS data to provide a confidence score for shippers to

help them determine the likelihood of a successful
delivery.
 Volkswagen of America built a
virtual assistant in the myVW app,
where drivers can explore their

owners’ manuals and ask questions, such as, “How do I

change a flat tire?” or “What does this digital cockpit
indicator light mean?” Users can also use Gemini’s
multimodal capabilities to see helpful information and
context on indicator lights simply by pointing their
smartphone cameras at the dashboard.

BMW employs AI in assembly for

quality assurance, saving over
$1M annually.
Healthcare & Life Sciences
Bennie Health uses Vertex AI to
power its innovative employee health
benefits platform, providing

actionable insights and streamlining data management

in order to enhance efficiency and decision-making for
employees and HR teams.

Freenome is creating diagnostic

tests that will help detect
life-threatening diseases like cancer

in the earliest, most-treatable stages — combining the

latest in science and AI with the ease of a standard
blood draw.

Genial Care, a Latin American

healthcare network, is a reference
leader in innovative care for children
with actionable insights and streamlining data
management in order to enhance efficiency and
decision-making for employees and HR teams.

Orby is combining AI and

neurotechnology, applying complex
mathematical models,

Google Cloud’s IT resources, and Gemini to create a

“digital brain.” This solution supports patients’
rehabilitation, helping them to recover lost motor skills
and reduce their pain.
Financial Services
Fundwell, helps businesses secure
the funding they need to grow with
speed and confidence.

Utilizing Google Cloud, Fundwell simplifies the

customer journey by analyzing financial health with AI to
match businesses with their ideal funding solution.

ING Bank aims to offer a superior

customer experience and has
developed a gen-AI chatbot for

workers to enhance self-service capabilities and

improve answer quality on customer queries.

Scotiabank is using Gemini and

Vertex AI to deliver a more
personalized, predictive banking

experience, powering its award-winning chatbot and

enhancing its digital services with AI.
Public Sector & Nonprofits
Bower, a Swedish startup, has
created an app to gamify recycling,
offering rewards to users across the

Nordics and UK, and they've integrated generative AI to

so users can more easily identify and input recyclable
goods into the app.

CareerVillage is building an app

called Coach to empower job seekers,
especially underrepresented youth,

in their career preparedness; already featuring 35

career development activities, the aim is to have more
than 100 by next year.

The Central Texas Regional

Mobility Authority is using Vertex AI
to modernize transportation
operations for a smoother, more efficient journey.
 Justicia Lab is developing an
AI-powered assistant that will
simplify legal processes for asylum

seekers and immigrants; by uploading a picture from a

legal letter or document, users can extract valuable
information and then receive personalized guidance
and next steps.

The Ministry of Labour in Qatar

has launched "Ouqoul," an AI-powered
platform designed to connect

expatriate university graduates with job opportunities in

the private sector. This platform streamlines the hiring
process by integrating AI-driven candidate matching
with ministry services for contract authentication and
work permit issuance.

The Minnesota Division of Driver

and Vehicle Services helps
non-English speakers get licenses

and other services with two-way real-time translation.

mRelief has built an SMS-accessible

AI chatbot to simplify the application
process for the SNAP
food assistance program in the U.S., featuring
easy-to-understand eligibility information and direct
assistance within minutes rather than days.

The New York State Department

of Motor Vehicles is transforming
the driver service experience with

AI to enable greater efficiency and accessibility within

the DMV, directly benefiting the public they serve.

Pepperdine University has

students and faculty who speak many
languages, and with Gemini in Google

Meet, they can benefit from real-time translated

captioning and notes.

Sullivan County, New York, is

utilizing gen AI to enhance citizen
interactions. Despite being one of the

state’s smallest counties, they have become one of the

first to deploy Vertex AI to augment a constituent
chatbot tool; launch in under three months with
minimal staff, the bot empowers residents with
increased transparency and direct communication.
 Tabiya has built a conversational
interface, Compass, that helps young
people find employment opportunities;

the platform asks questions and requests information,

drawing out skills and experiences and matching those
to appropriate roles.

The Var department in southern

France has built a team of AI experts to
build AI solutions across its public

service operations to see how it can make the

government more responsive, efficient, and
citizen-centric.

Dubai Humanitarian is using an AI

bot developed by Cyber Gear and
powered by ChatGPT to capture the

demographics of website visitors. The Bot also handles

all customer enquiries based on continuous learning.
Manufacturing, Industrial
& Electronics
Motorola ’s Moto AI leverages Gemini
and Imagen to help smartphone users
unlock new levels of productivity,

creativity, and enjoyment with features such as

conversation summaries, notification digests, image
creation, and natural language search — all with reliable
responses grounded in Google Search.

Oppo/OnePlus is incorporating
Gemini models and Google Cloud AI
into their phones to deliver innovative

customer experiences, including news and audio

recording summaries, AI toolbox, and more.
 Samsung is deploying Gemini Pro
and Imagen 2 to their Galaxy S24
smartphones so users can take

advantage of amazing features like text summarization,

organization, and magical image editing.

ScottsMiracle-Gro built an AI agent

on Vertex AI to provide tailored
gardening advice and product

recommendations for consumers.

Wited a learning platform focused on

empowering grade-school students
in Latin America, used Gemini and

Vertex AI to power Max AI, their 24/7 smart robot that

helps students improve their learning and prepare for
their next challenges.
Media, Marketing &
Gaming
Press Release Network, a global
press release distribution and media
monitoring service is using

bloggingagent.ai for creating news content and publishing

on partner news sites and social media accounts.

Dataïads helps brands maximize the

ROI of their ad spend by increasing
conversion rates and average order

value. It is currently evaluating Vertex AI's ability to

industrialize AI models it uses to distribute traffic and
generate product descriptions and images.
 Formula E can now summarize a
two-hour long race commentary into
a 2-minute podcast in any language,

incorporating driver data and ongoing seasonal

storylines.

Globant's Advance Video Search

helps audiences find the content they
need, with best-quality results.

Using multimodal search in Gemini models, Globant can

access specific frames within a full catalog of assets,
which optimizes time and cost of operations, thus
improving content monetization and boosting user
engagement.

The Golden State Warriors are

using AI to improve the fan
experience content in their Chase

Center app.
 US News saw a double-digit impact
in key metrics like click-through rate,
time spent on page, and traffic

volume to its pages after implementing Vertex AI

Search.

Netflix uses AI algorithms to analyze

viewing habits and provide
personalized content

recommendations, accounting for 80% of content

watched.

GuestPosts.biz, a backlinks and

guest posts marketplace is using
bloggingagent.ai to create

SEO-friendly content and publish on partner blogs to

increase brand awareness and drive traffic.

RategG.ai, Cyber-Gear.ai has

created RatedG.ai as a platform
for watching AI-generated

Movies and Videos.

Hospitality & Travel
Alaska Airlines is developing
natural language search, providing
travelers with a conversational

experience powered by AI that’s akin to interacting with

a knowledgeable travel agent. This chatbot aims to
streamline travel booking, enhance customer
experience, and reinforce brand identity.

HomeToGo, a vacation-rental app,

created AI Sunny, a new AI-powered
travel assistant that supports

guests while booking, and has plans to build it into

Super AI Sunny, an end-to-end smart travel companion.

Hotelplan Suisse built a chatbot

trained on the business’s travel
expertise to answer customer
 IHG Hotels & Resorts is building a
generative AI-powered chatbot to
help guests easily plan their next

vacation directly in the IHG One Rewards mobile app.

Mustard uses proprietary computer

vision and AI technology to unlock
exceptional, personalized coaching

experiences for every golfer and baseball pitcher who

wants to level up, all with the ease of a straightforward
mobile app.

Mystifly is a Singapore-based travel

tech company that has developed
Mystic, a chatbot built on Google

Cloud's conversational and generative AI platforms; it

offers users self-serve options that reduce the need for
direct agent support, improving efficiency and
customer satisfaction.

Priceline’s Trip Intelligence suite

features one of the travel industry’s
most comprehensive array of AI tools,
including more than 30 new features to dramatically
streamline the travel planning and booking process.

Six Flags theme parks has built an

industry-first digital assistant who
can answer guests’ questions

and help them plan their whole day. Six Flags will also
apply Google Cloud's capabilities in AI, analytics, and
infrastructure to offer improved operations,
personalization, and customer experiences across Six
Flags' diverse portfolio of parks.

Technogym leverages Vertex AI and

Model Garden to power Technogym
Coach, an AI-driven virtual trainer

that creates hyper-personalized fitness programs. This

increased user engagement and motivation, improved
fitness outcomes, and delivered a more personalized
and effective training experience.

trivago’s new “Smart AI Search” is an

advanced free-text search
functionality powered by Vertex
AI Search that allows users to search for hotels using
natural language, making it easier and more
personalized to find the ideal accommodations.
Technology
Abstrakt uses Google Cloud's
Vertex AI to enhance contact center
customer experiences by transcribing

calls and evaluating sentiment in real-time. This

empowers call center workers to have more effective
conversations, resolve issues faster, and provide a
better customer experience.

ADT is building a customer agent to

help its millions of customers select,
order, and set up their home security.

AUI's Apollo AI agent empowers

businesses to create complex,
multi-step conversational
experiences for their customers. This neuro-symbolic AI
agent integrates with existing systems and tools,
ensuring accurate, transparent, and compliant interactions.
 BMC partnered with Google Cloud to
bring the power of Vertex AI and Llama
3.1 to its BMC Helix platform,

which has significantly boosted accuracy for

conversational AI and AIOps recommendations, giving
BMC customers access to cutting-edge AI solutions
tailored to their needs.

Character.ai built its realistic

conversational chat platform using the
full stack of Google Cloud AI services,

including for model training and daily operations,

allowing it to manage terabytes of conversations each
day without interruption.

Gojek, an Indonesia-based super app,

launched "Dira by GoTo AI," a Bahasa
Indonesia AI-powered voice assistant

integrated into their GoPay service, allowing customers

to use voice command to eliminate typing and scrolling,
and complete tasks like bill payments and money
transfers with fewer steps.
 Hand Talk uses AI to translate spoken
and written Portuguese into Brazilian
sign language using a virtual character

named Hugo. The AI translates the oral language into

gloss, then converts the gloss into signs, enabling
communication and education for deaf individuals and
their families.

Moveo.AI uses Vertex AI to train and

deploy custom AI models for creating
AI-powered customer experience

agents. This has resulted in faster model development,

improved customer engagement, increased revenue,
and reduced customer churn for Moveo.AI's clients.

Personal AI offers a “personal

language model” using only the data of
one individual or brand and allowing

them to control and own how it is used. Built on your

own data, facts, and opinions, it creates a responsive
and interactive messaging experience that helps people
be more productive and deepen relationships.
 Quora developed Poe, its own
generative AI platform for people to
discover and chat with AI-powered

bots, including Gemini, Anthropic’s Claude, Meta’s

Llama, and Mistral’s Large 2 — many of which are hosted
on Google Cloud’s purpose-built AI infrastructure.

Sabre Travel AI has developed an AI

agent that personalizes offers,
optimizes revenue management,

and streamlines operations for travel companies; this

has led to improved customer experiences and
increased revenue, while fostering growth for Sabre's
partners.

Snap has deployed the multimodal

capability of Gemini within its “My AI”
chatbot and has since seen

over 2.5-times as much engagement within Snapping to

My AI in the United States.

Twilio, a leading customer

engagement platform, delivers the
data, communication, and AI tools

businesses need to create personalized customer

experiences at scale.
Telecommunications
Telecom Italia (TIM) implemented a
Google-powered voice agent to
address many customer calls,

increasing efficiency by 20%.

Business & Professional
Services
Ferret.ai uses AI to offer insights
about the backgrounds of people in a
user's personal and professional

network, providing a curated relationship intelligence

and monitoring solution for its users — increasingly
important services in a world of ever-increasing
reputational risks.

Sutherland, a leading digital

transformation company, is focused
on bringing together human expertise

and AI, including boosting its client-facing teams by

automatically surfacing suggested responses and
automating insights in real time.
Financial Services
Banestes, a Brazilian bank, used
Gemini in Google Workspace to
streamline work dynamics, such as

accelerating credit analysis by simplifying balance

sheet reviews and boosting productivity in marketing
and legal departments.

Bank of New York Mellon built a

virtual assistant to help employees
find relevant information and answers

to their questions.

Citi will use Google Cloud’s Vertex AI

platform to deliver generative AI
capabilities across the company,
fueling generative AI initiatives related to developer tool-
kits, document processing, and digitization capabilities
to empower customer servicing teams.

Commerzbank, a leading German

bank, implemented an AI agent
powered by Gemini 1.5 Pro to

automate the documentation of client calls, freeing up

their financial advisors from tedious manual processes;
a significant reduction in processing time allowed
advisors to focus on higher-value activities like building
client relationships and providing personalized advice.

Discover Financial helps their

10,000 contact center representatives
to search and synthesize information

across detailed policies and procedures during calls.

FinQuery, a fintech company, is

using Gemini for Google Workspace as
a valuable productivity and

collaboration tool, including in brainstorming sessions,

drafting emails 20% faster, managing complex cross
organizational project plans, and aiding engineering teams
with debugging code and evaluating new monitoring tools.
 Five Sigma created an AI engine
which frees up human claims
handlers to focus on areas where a

human touch is valuable—like complex decision-making

and empathetic customer service. This has led to an
80% reduction in errors, a 25% increase in adjuster's
productivity, and a 10% reduction in claims cycle
processing time.

HDFC ERGO, India's leading

non-life insurance company, built a
pair of insurance "superapps" for the

Indian market. On the 1Up app, the insurer leverages

Vertex AI to give insurance agents context-sensitive
"nudges" through different scenarios to facilitate the
customer onboarding experience.

Hiscox used BigQuery and Vertex

AI to create the first AI-enhanced
lead underwriting model for

insurers, automating and accelerating the quoting for

complex risks from three days down to a few minutes.
 Loadsure utilizes Google Cloud's
Document AI and Gemini AI to
automate insurance claims

processing, extracting data from various documents

and classifying them with high accuracy. This has led to
faster processing times, increased accuracy, and
improved customer satisfaction by settling claims in
near real-time.

OSTTRA chose Google Workspace

to boost teamwork, and Gemini is
now helping automate tasks like

writing proposals and generating interview questions,

using features like Help Me Write to save employees
time and increase productivity.

Pennymac, a leading US-based

national mortgage lender, is using
Gemini across several teams

including HR, where Gemini in Docs, Sheets, Slides and

Gmail is helping them accelerate recruiting, hiring, and
new employee onboarding.
 ROSHN Group, one of Saudi
Arabia’s leading property
developers has built RoshnAI,

an internal assistant that leverages a combination of AI

models that includes Gemini 1.5 Pro and Flash to
generate valuable insights from ROSHN's internal data
sources for its employees.

Symphony, the communications

platform for the financial services
industry, uses Vertex AI to help

finance and trading teams collaborate across multiple

asset classes.

Tributei was founded in 2019 to

simplify the complex tax
assessment processes for Brazil’s

state VAT. ML resources help Tributei simplify not only

tax assessments but also tax management tasks, with
performance improved by 400%. This initiative has
already helped 19,000 companies automate and audit
VAT-related transactions, spotting more than BRL 15
million in tax overcharges.
 The Trumble Insurance Agency
is using Gemini for Google
Workspace to significantly improve

their creativity and the value that they deliver to their

clients with enhanced efficiency, productivity, and
creativity.
Healthcare & Life Sciences
American Addiction Centers
was able to reduce employee
onboarding from 3 days to 12 hours

using Gemini for Google Workspace, and is now

exploring how to streamline tasks like generating safety
checklists for medical staff, saving valuable time and
improving patient care.

Bayer is building a radiology

platform that will assist radiologists
with data analysis, intelligent

search, and to create documents that meet healthcare

requirements needed for regulatory approval.

BenchSci develops generative AI

solutions empowering scientists to
understand complex connections
in biological research, saving them time and financial
resources and ultimately bringing new medicine to
patients faster.

Certify OS is automating
credentialing, licensing, and
monitoring of medical providers for

healthcare networks, relieving the burden of

time-consuming and often siloed information.

Click Therapeutics develops

prescription digital therapeutics
designed to treat disease.

Their Clinical Operations team leverages Gemini for

Google Workspace to transform complex operations
data into actionable insights; so they can quickly
pinpoint ways to streamline the patient experience in
clinical trials.

Mark Cuban’s Cost Plus Drugs

widely uses Gemini for Google
Workspace, estimating that

employees are saving an average five hours per week

just with AI capabilities in Gmail.
Gemini is also streamlining time-consuming, manual
processes through uses like AI-generated
transcriptions and auto-formatting of pharmaceutical
lab results or FDA compliance

Covered California, the state’s

healthcare marketplace, is using
Document AI to help improve the

consumer and employee experience by automating

parts of the documentation and verification process
when residents apply for coverage.

Cradle, a biotech startup, is using

Google Cloud's generative AI
technology to design proteins for

drug discovery, food production, and chemical

manufacturing. By leveraging TPUs and Google's
security infrastructure, the company accelerates R&D
processes for pharmaceutical and chemical companies
while protecting sensitive intellectual property.

CytoReason uses AI to create

computational disease models that
map human diseases,
tissue by tissue and cell by cell, to help pharma
companies shorten clinical trials and reduce the high
costs of drug development. CytoReason has been able
to reduce query time from two minutes to 10 seconds.

Dasa, the largest medical

diagnostics company in Brazil, is
helping physicians detect relevant

findings in test results more quickly.

DaVita is developing dozens of AI

models to transform kidney care,
including analyzing medical

records, uncovering critical patient insights, and

reducing errors. AI enables physicians to focus on
personalized care, resulting in significant
improvements in healthcare delivery.

Hackensack Meridian Health has

developed a clinical decision
making tool that analyzes large

patient data sets to identify patterns and trends. These

insights can be used to help providers make better
decisions about patient care.
 HCA Healthcare is testing Cati, a
virtual AI caregiver assistant that
helps to ensure continuity of care

when one caregiver shift ends and another begins.

They are also using gen AI to improve workflows on
time-consuming tasks, such as clinical documentation,
so physicians and nurses can focus more on patient
care.

Hemominas, Brazil's largest blood

bank, partnered with Xertica to
develop an omnichannel chatbot

for donor search and scheduling, streamlining

processes and enhancing efficiency. The AI solution has
the potential to save half-a-million lives annually by
attracting more donors and optimizing blood supply
management.

Highmark Health is building an

intelligence system equipped with
AI to deliver valuable analytics and

insights to healthcare workers, patients, and members,

powered by Google Cloud’s Healthcare Data Engine.
 Sami Saúde uses Gemini for
Google Workspace to automate
repetitive tasks, empowering care

providers and accelerating access to care. This has

resulted in a 13% increase in productivity, 100% of
patient summaries being generated by AI, and more
accurate diagnoses for improved patient outcomes.

WellSky is integrating Google

Cloud's healthcare and Vertex AI
capabilities to reduce the time

spent completing documentation outside work hours.

Manufacturing &
Industrial
AES, a global energy company,
uses gen-AI agents built with
Google Cloud Vertex AI and

Anthropic’s Claude models to automate and streamline

their energy safety audits. This has resulted in a 99%
reduction in audit costs, a time reduction from 14 days
to one hour, and an increase of 10-20% in accuracy.

Avery Dennison empowered their

employees with generative AI
translation tools to enable

secure, flexible, and borderless collaboration for

enhanced productivity to drive growth.
 Copel, a leading Brazilian energy
company, transformed data access
with Google Cloud AI and Cortex

Framework, enabling employees to extract real-time

insights from SAP ERP using natural language queries,
boosting decision-making and productivity.

Enpal, working with Google Cloud

partner dida, automated part of its
solar panels sales process.

By automating the generation of quotes for prospective

solar panel customers, including assessing roof size
and the number of panels required, Enpal reduced the
time required by 87.5%, from 120 minutes to 15 minutes.

Hydro Ottawa uses Gemini for

Google Workspace to help
employees automate daily tasks

and collaborate more efficiently. This has resulted in

better and more cost-effective services for their
customers.

Plenitude leverages Google Cloud's

Optical Character Recognition
and Gemini Flash models to
automate customer onboarding, extracting data from
energy bills and verifying IDs with Document AI. This has
resulted in faster onboarding, reduced fraud, and
significant time savings in ID verification.

Robert Bosch, the world's largest

automotive supplier, revolutionizes
marketing through gen AI-powered

solutions, streamlining processes, optimizing resource

allocation, and maximizing efficiency across 100+
decentralized departments.

Suzano, the world's largest pulp

manufacturer and a leader in
sustainable bioeconomics, worked

with Google Cloud and Sauter to develop an AI agent

powered by Gemini Pro to translate natural language
questions into SQL code to query SAP Materials data on
BigQuery. This has resulted in a 95% reduction in the
time required for queries among the 50,000 employees
using the data.

Trimble, a maker of software and

hardware for products ranging from
satellites to drones and
monitors of many kinds, is leveraging Gemini for Google
Workspace's advanced capabilities so employees can
enhance productivity; they’ve streamlined workflows,
including efficient document search, concise
summaries, and code generation, all within a secure
and collaborative environment.
Public Sector & Nonprofits
Bayes Impact builds AI products to
support nonprofits, and its flagship
product, CaseAI, is a digital case

manager that integrates with an NGO’s current system

to add smart features to draft action plans tailored to a
beneficiary’s unique history; caseworkers have saved
25 hours of work per week on average.

Climate Ride, an environmental and

cycling fundraising organizations,
uses Google Workspace for

Nonprofits to collaborate remotely and automate tasks,

enabling their five-person team to work more efficiently
towards their mission. This increased efficiency
translates to more time and resources dedicated to
combating climate change.
 The Dutch Bamboo Foundation
uses Gemini for Google Workspace to
streamline everything from

fundraising to research, enabling a single person to

effectively run the nonprofit. This allows the founder to
work strategically and maximize limited resources,
ultimately advancing their mission to combat climate
change.

Opportunity@Work is applying gen

AI to scale a suite of software tools
and APIs that help employers

Nonprofits to collaborate remotely and automate tasks,

enabling their five-person team to work more efficiently
towards their mission. This increased efficiency
translates to more time and resources dedicated to
combating climate change.

The U.S. Air Force built a new

proof-of-concept portal for
searching, browsing, and reading

e-published PDFs — all within a 90-day deadline that

leveraged the prebuilt tools and speed of Vertex AI
Search and Conversation.
 The U.S. Dept. of Veterans Affairs
is using AI at the edge to improve
cancer detection for service members

and veterans. The Augmented Reality Microscope (ARM)

is deployed at remote military treatment facilities
around the world. The prototype device is helping
pathologists find cancer faster and with better
accuracy.

The U.S. Patent and Trademark

Office has improved the quality and
efficiency of their patent and

trademark examination process by implementing

AI-driven technologies.

Understood.org is using Gemini for

Google Workspace to improve
efficiency and communication

across departments, streamlining tasks like document

summarization and email writing.

YDUQS, a Brazilian education

company, uses Vertex AI to automate
the screening of cover letters for
student admissions, resulting in a 90% success rate
and a 4-second average response time. This
streamlined enrollment process has enabled YDUQS to
save approximately BRL 1.5 million since adoption.
Dubai Government
Dubai is one of the earliest cities to
identify the potential of AI and
implement its use cases.

AI in Customer Services
Dubai’s government uses AI-powered
chatbots and virtual assistants to

resolve up to 80% of citizen queries. These tools

enhance service delivery by cutting response times and
boosting satisfaction. AI also supports self-service
options and multilingual support.

Personalized Healthcare
The Emirati Genome Programme
leverages AI to tailor treatments

based on genetic data. This improves diagnosis

accuracy by 40% and reduces treatment delays. AI is
transforming Dubai’s approach to preventive and
personalized medicine.
 Empowering Inclusion
AI avatars and speech recognition
tools support people with disabilities

in Dubai. These technologies improve access to public

services by interpreting sign language and enhancing
communication. AI ensures inclusive digital
engagement for all.

Transforming Information Access

AI improves cataloging and
multilingual recommendations in

Dubai libraries. Tools like summarization engines

enhance accessibility to over 4.5 million books.
Personalized learning experiences are created through
intelligent search and content curation.

Smart Urbanism
AI optimizes architecture and land
development with data-driven designs.

Dubai uses AI to reduce design time by 40% and

material waste by 30%. This supports sustainable,
efficient urban planning across the city.
 Transforming Lost & Found
Dubai’s AI-based systems use image
recognition to match and return

lost items. These tools increase recovery rates by 300%

and cut inquiries by 30%. AI enables faster, more
accurate item identification and tracking.

Text Recognition for Ancient

Manuscripts
AI-powered OCR in Dubai achieves

up to 95% transcription accuracy for Arabic scripts.

This preserves cultural heritage and cuts digitization
costs by 50%. Historical texts are now searchable and
accessible to scholars.

AI in Real Estate
AI automates property valuation and
identifies market trends in Dubai.

It boosts pricing accuracy by 85% and increases

investor returns by 20%. Predictive analytics guides
smarter, data-driven investment decisions.

AI in Customs, Security & Logistics

AI enhances Dubai’s border security with
real-time cargo monitoring and threat
detection. Smart inspection tools reduce logistics
costs by 15%. These systems ensure smoother, safer
international trade operations.

Workforce Management
Dubai uses AI to streamline hiring,
upskilling, and retention strategies.

Algorithms personalize employee development and

automate recruitment. This creates a future-ready,
agile public sector workforce.

Investment Tools
AI analyzes market data to guide
investments and optimize risk in Dubai.

Predictive tools support Foreign Direct Investment and

financial planning. These technologies foster smarter
decisions and investor confidence.

Spend Management
AI systems detect anomalies and
forecast government budgets in

Dubai’s financial teams use AI to reduce errors by 30%

and improve efficiency. Automated tracking
strengthens fiscal discipline and transparency.
 AI in Advertising
Dubai leverages AI to produce and
personalize government media content.

Tools generate tailored campaigns while reducing

production costs. Real-time analytics ensure more
effective audience targeting.

Digital Historical Reconstructions

AI reconstructs lost heritage sites
and historical landmarks in Dubai.

Virtual models support education and tourism while

preserving history. These recreations offer immersive
learning and cultural storytelling.

AI Chatbots for Transactions

Dubai deploys AI chatbots to manage
routine government services.

These bots assist with registrations, applications, and

inquiries. They reduce wait times and streamline
interactions with public institutions.
 UAE
UAE To Replace Emirates ID With Facial
Recognition:

The UAE is gearing up to launch an AI-based,

cutting-edge digital identification system that could
eliminate the need for physical Emirates ID cards.
Within the next year, residents may only need facial
recognition and biometric data to access essential
services.
Manufacturing, Industrial
& Electronics
England’s Football Association
is training Vertex AI on the FA's
historical and current scouting

reports so they can be transformed into concise

summaries, helping national teams discover future
talent.

The Golden State Warriors are

using Google Workspace to
automate tedious tasks that take

20 or 30 minutes and instead spend that time on the

experience for their fans and staff.

The Los Angeles Rams are utilizing

AI across the board from content
analysis to player scouting.
 Sprinklr built Sprinklr AI+ into its
unified customer experience
management platform, giving

brands gen-AI capabilities for customer service,

insights, social media management, and marketing that
has enterprise-grade governance, security, and data
privacy built-in.

Thomson Reuters added

Gemini Pro to its suite of large
language models approved for

employee use; with its 2-million-token context window,

Gemini makes some tasks as much as 10-times faster
to process and can process entire documents in
context.

Warner Bros. Discovery built

an AI captioning tool with Vertex
AI and saw a 50% reduction in

overall costs, and an 80% reduction in the time it takes

to manually caption a file without the use of machine
learning. See how it's done.
Retail & Consumer Goods
Atlas, an operating system for
restaurants, is using AI to
improve operational efficiency,

drive sales and surface customer insights for food and

beverage brands across Singapore.

Best Buy can generate

conversation summaries in real
time using Contact Center AI,

allowing live agents to give their full attention to

understanding and supporting customers, resulting in a
30-to-90-second reduction in average call time and
after-call work. Both customers and agents have cited
improved satisfaction.
 Camanchaca, a Chilean seafood
company, took only six weeks to
develop Elon, a virtual assistant

that aims to provide more efficient customer service

through digital channels, enhancing Camanchaca's
customer interactions.

Home Depot has built an

application called Sidekick, which
helps store associates manage

inventory and keep shelves stocked; notably, vision

models help associates prioritize which actions to take.

Just Salad uses Gemini for

Google Workspace to streamline
communication and enhance

efficiency by summarizing emails and meetings,

allowing employees to focus on product development,
customer service, and other tasks that contribute to
the company's growth.

McDonald’s will leverage data,

AI, and edge technologies across
its thousands of restaurants to
implement innovation faster and to enhance employee
and customer experiences.

Miinto uses Vertex AI Vision to

identify and merge duplicate
product listings, improving the

customer experience and reducing operational costs.

This AI-powered solution has resulted in a 40% increase
in efficiency, a 20% improvement in conversion rates,
and significant cost savings.

Sports Basement's customer

service team is using Gemini in
Google Workspace to reduce the

time spent writing emails by 30-35%. This means faster

response times, happier employees, and higher quality
customer interactions.

Trace One, a product lifecycle

management provider for retail
and CPG companies, began using

Vertex AI to automatically extract information from

complex documents in order to create up-to-date
product summaries and data sheets, covering different
industry and regulatory standards.
 Victoria’s Secret is testing
AI-powered agents to help their
in-store associates find

information about product availability, inventory, and

fitting and sizing tips, so they can better tailor
recommendations to customers.

Woolworths, the leading retailer

in Australia, boosts employees’
confidence in communications

with “Help me write” across Google Workspace products

for more than 10,000 administrative employees.
Telecommunications
Bell Canada has built
customizable contact center
solutions for its business

customers that offer AI-powered agents to address

callers, and Agent Assist, which listens when a human
agent is on, offering suggestions and sentiment
analysis. AI has contributed $20 million in savings
across customer operations.

TELUS has democratized access

to AI across the organization,
creating a sandbox of internal gen

AI tools with built-in privacy and security controls.

Whether analyzing complex reports and legal
documents, improving field operations, or
troubleshooting IT issues, more 50,000 TELUS team
members regularly use AI in their daily tasks and report
saving an average of 40 minutes per process.
 Verizon is using generative AI to
help teams in network operations
and customer experience get

the answers they need faster.

Vodafone uses Vertex AI to

search and understand specific
commercial terms and conditions

across more than 10,000 contracts with more than 800

communications operators.
Business & Professional
Services
Allegis Group a global leader in
talent solutions, partnered with
TEKsystems to implement AI

models to streamline its recruitment process, including

automating tasks such as updating candidate profiles,
generating job descriptions, and analyzing recruiter
tcandidate interactions.The implementation resulted in
significant improvements in recruiter efficiency and a
reduction in technical debt.

Cintas is using Vertex AI Search

to develop an internal knowledge
center for customer service

and sales teams to easily find key information.

 Dun & Bradstreet a business
research and intelligence service,
built an email-generation tool

with Gemini that helps sellers create tailored,

personalized communications to prospects and
customers for its research services. The company also
developed intelligent search capabilities to help users
with complex queries like, "Find me all the companies in
this area with a high ESG rating."

Flashpoint is improving
efficiency and productivity across
its workforce, using Google

Workspace to communicate and collaborate more

effectively, maximize ROI, and increase employee
satisfaction, so they can dedicate more time to keeping
customers secure.

Fluna, a Brazilian digital services

company, has automated the
analysis and drafting of legal

agreements using Vertex AI, Document AI, and Gemini

1.5 Pro, achieving an accuracy of 92% in data extraction
while ensuring security and reliability for sensitive
information.
 L+R, a design and technology
agency, leverages Gemini for
Google Workspace Workspace to

elevate performance and precision, streamlining

workflows and empowering their team to achieve more
impactful results.

Monks used Google Gemini to

help Hatch build a personalized
ad campaign. The campaign

delivered an 80% improved click-through rate, 46%

more engaged site visitors, and a 31% improved
cost-per-purchase than other campaigns. On top of
this, by using AI the team was able to deliver the
campaign much more efficiently, reducing time
investment by 50% and costs by 97%.

Own Your Brand founder

Lauren Magenta uses Google
Workspace to run her business

and Gemini for Google Workspace is transforming how

she manages enrollment. Gemini helps her quickly draft
personalized emails to potential clients in her own
voice.
 Randstad, a large HR services
and talent provider, is using
Gemini for Workspace across its

organization to transform its work culture, leading to a

more culturally diverse and inclusive workplace that’s
seen a double-digit reduction in sick days.
Automotive & Logistics
704 Apps creates applications
serving the last-mile
transportation segment,

connecting thousands of drivers and passengers every

day. During trips, the audio content of conversations
between car occupants is sent to Gemini, which
measures the emotional “temperature”. Specific words
such as “robbery”, “assault”, “kidnapping”, among others,
can be classified as hostile by the tool, generating alerts
to anticipate risky situations before they happen.

Oxa,a developer of software for

autonomous vehicles, uses
Gemini for Google Workspace to

build campaign templates for metrics reporting, write

social posts in order to make marketing processes
more efficient, create job descriptions, and proofread
content across all teams, saving time and resources.
 Toyota implemented an AI
platform using Google Cloud's AI
infrastructure to enable factory

workers to develop and deploy machine learning

models. This led to a reduction of over 10,000
man-hours per year and increased efficiency and
productivity.

Uber is using AI agents to help

employees be more productive,
save time, and be even more

effective at work. For customer service

representatives, they’ve launched new tools that
summarize communications with users and can even
surface context from previous interactions, so
front-line staff can be more helpful and effective.
Technology
2bots offers technology
solutions, such as chatbots and
virtual agents, built with Google

Cloud’s AI solutions; these intelligent chatbots and

content generation tools are transforming the way
companies interact with their customers.

Augment is building an AI
personal assistant that offers
enhanced note-taking and

collects information across your apps, including

calendar, email, texts, and social media, so users can
more quickly and easily find personal information and
keep their lives organized.
 Box has integrated Vertex AI to
build new gen AI features that
help customers more efficiently

process and analyze data stored in the Box Content

Cloud, including deep-learning based malware
detection, timely alerts about unusual activity, and
content classification that can automatically protect
data.

ClearObject, a developer of
visual AI services, utilizes Gemini
for Google Workspace for

developing sales pitch decks and democratized content

creation across teams, enhancing real-time
collaboration within the company's remote work
environment.

Clodura.ai built a sales co-pilot

using Vertex AI that analyzes
organizational data to help B2B

sellers close deals; the Vertex platform lead to 71% less

technical debt, 12x faster app delivery, and resulted in
significant customer growth.
 Devoteam is investing in AI by
obtaining 4,000 Gemini
Enterprise licenses to enhance

productivity and collaboration, with the aim of

becoming a leader in AI innovation and strengthening
its ability to guide customers in their own AI journeys.

Fireflies.ai can transcribe,

summarize, and analyze
meetings, recordings, and other

voice conversations to save time and improve

collaboration and information sharing across teams.

Juganu, a SaaS provider for

smart cities and smart stores, is
working with Google Cloud to

automate and digitize the physical store. The company

has begun developing digital twins that give retailers
virtual eyes in the store to help automate routine tasks,
improve efficiency, and deliver better customer
experiences.
 LiveX AI delivers AI Agents that
swiftly enhance product
education, boost customer

conversion, reduce churn, and provide personalized

customer support, with the goal of offering everyone a
seamless VIP experience across their customer
journey.

Lytehouse provides instant

video intelligence for any CCTV
camera, enabling businesses

extract security, operational, and business insights

from their video data by having multimodal generative
AI agents monitor their cameras 24/7 - acting as a
coworkers for their business.

Quantum Metric has introduced

Felix AI, powered by Gemini Pro,
to simplify digital analytics and

decision making. Felix AI automatically summarizes a

user’s web or mobile session and consolidates the
moments that matter most into short, readable
summaries for customer service workers.
 TransCrypts leverages Llama on
Google Cloud to bring its
AI-powered copilot, Castello,

to thousands of customers in a matter of days.The

performance and cost-efficiency of TPUs allow them to
deploy these advanced models at lightning speed,
handling complex workloads that would otherwise be
out of reach.

Typeface uses gen AI to allow

brands to create captivating
content that deeply engages

customers at scale, improving operational efficiency

while retaining branding consistency and control.

Vimeo teams collaborate

seamlessly and boost
productivity with AI-powered

tools in Google Meet and Docs, Sheets, and Slides.

By automating note-taking and generating summaries,
Gemini lets Vimeo employees focus on collaboration
and creative thinking, leading to more efficient and
accurate work.
 WebFX uses Gemini in Google
Workspace to brainstorm
content, write emails, and plan

projects in order to save time and improve the quality of

work.

Hospitality & Travel

Attache leverages Gemini for
Google Workspace to streamline
various tasks, such as analyzing

historical data, which helped achieve an 80% reduction

in calls from new arrivals, leading to happier customers
and smoother stays.
Retail & Consumer Goods
Adore Me marketers write
differentiated product
descriptions in one hour,

a tedious task which used to take 30-40 hours a month

thanks to Gemini for Google Workspace.

Belk ECommerce is using

generative AI to craft better
product descriptions,

a necessary yet time-consuming task for digital retails

that has often been done manually.

Carrefour used Vertex AI to

deploy Carrefour Marketing
Studio in just five weeks — an

an innovative solution to streamline the creation of

dynamic campaigns across various social networks.
In just a few clicks, marketers can build ultra
personalized campaigns to deliver customers
advertising that they care about.

The Estee Lauder Companies

utilizes Google Cloud's AI,
including Gemini, to power its

language assistant, Ella. This tool allows brand leaders

to generate various creative content, translate
languages, and summarize meetings, enhancing
productivity and customer experience.

L'Oreal developed an AI agent

using LangChain and Cloud Run
to provide text-to-text and

text-to-image generation capabilities. This AI agent

streamlines the creative process and enables faster
development and deployment of generative AI
applications, saving the company time and money

Procter & Gamble used Imagen

to develop an internal gen AI
platform to accelerate the

creation of photo-realistic images and creative assets,

giving marketing teams more time to focus on
high-level planning and delivering superior experiences
for its consumers.

Puma is using Imagen to

customize product photos on its
website, saving time and ensuring

they are locally relevant across markets; PUMA India has

already seen a 10% increase in click through rate. Watch
a demo.
Media, Marketing &
Gaming
Canva is using Vertex AI to power
its Magic Design for Video,
helping users skip tedious editing

steps while creating shareable and engaging videos in a

matter of seconds.

Connected-Stories is a
creative management platform
leveraging generative AI to

transform digital content creation, personalization, and

real-time optimization. Using Imagen and Geminin on
Vertex AU, the platform simplifies workflows,
democratizes access to data-driven creatives, and
scales advertising campaigns efficiently.
 Globo, the largest media group in
Latin America, is using Google
Cloud’s AI to hyper-personalize

content for its streaming users, and create a better

experience for spectators.

Hour One migrated its workloads

to high-performance Cloud GPUs,
powering faster video content

generation, better image quality, and more

sophisticated AI models, improving inference speed by
1.8x and reducing inference costs by 28%.

Incubeta, an integrated
marketing agency, uses Gemini
for Google Workspace to

increase efficiency, enhanced creativity, improved

collaboration, and streamlined reporting and insights,
including up to 50% ROI improvement for short-term
campaigns.

Lightricks develops content

creation tools, including its
flagship products Facetune2,
Videoleap and Photoleap. Leveraging the remarkable
performance and ample memory capacity of Google
Cloud TPU v5p, Lightricks successfully trained its
generative text-to-video model without impacting the
user experience.

Major League Baseball

continues to innovate its Statcast
platform, so teams, broadcasters,

and fans have access to live in-game insights.

MWM, the company behind

powerful creativity tools such as
edjing for professional DJs,

is exploring advances with Gemini and Vertex AI with

the aim of further driving exceptional content delivery
in its family of creativity apps.

Paramount currently relies on

manual processes to create the
essential metadata and

video summaries used across its Paramount+ platform

for showcasing content and creating personalized
experiences for viewers. VertexAI Text Bison is now
helping to streamline this process.
 Square Enix is using customer
data to develop AI-optimized
marketing assets to keep its

gamers engaged, sharing personalized emails suited to

each player’s preferences, leading to a 20% increase in
email opens and a 10% increased retention rate.

Thoughtworks has created a

new way to plan enterprise
marketing events with Gemini.

It enables organizations to plan personalized events in

minutes, rather than weeks, emphasizing creating a
variety of events that resonate deeply with customers.

WPP will integrate Google Cloud’s

gen AI capabilities into its
intelligent marketing operating

system, called WPP Open, which empowers its people

and clients to deliver new levels of personalization,
creativity, and efficiency. This includes the use of
Gemini 1.5 Pro models to supercharge both the
accuracy and speed of content performance
predictions.
Technology
Bosch Digital, one of Europe's
leading technology and services
companies, is leveraging Gemini

models to make deeper connections with its global

audiences: many business units have begun localizing
marketing content for a diverse range of markets and
demographics — saving time and costs.

ClearObject, a developer of
visual AI services, is using Gemini
for Google Workspace to boost

both external and internal content creation, exemplified

by its marketing team crafting a targeted LinkedIn
strategy with Gemini's assistance.
 Higgsfield.ai built a number of
text-to-video apps for
consumers, including Diffuse 2.0,

which can combine users' photos, videos, and texts

through AI models to create more realistic avatars.

Jasper trains its suite of

creativity-, writing-, and
marketing-focused AI models on

Google’s AI infrastructure, delivering on-brand,

data-optimized assets faster and at scale to teams
large and small.

Urmobo, a mobile-device
management platform, created a
virtual agent, Odin, that

significantly improved user experience and reduced

support tickets by enabling clients to interact with the
platform using natural language.
Business & Professional
Services
Gamuda Berhad, a Malaysian
infrastructure and property
management company, has

developed Bot Unify, a platform that democratizes

generative AI to allow users access to Gemini models
and RAG frameworks to provide faster information and
insights during construction projects.

Glean builds on Vertex AI and

BigQuery to deliver powerful,
unified enterprise search across

all workplace applications, websites, and data sources

used within an enterprise, helping users find exactly
what you need and discover the information you need to
do their best work.
 IPRally built a custom
machine-learning platform that
uses natural language processing

on the text of more than 120 million global patent

documents, creating an accurate, easily searchable
database that adds more than 200,000 new sources a
week.

Ipsos built a data analysis tool for

its teams of market researchers,
eliminating the need for

time-consuming requests to data analysts, which is

powered by Gemini 1.5 Pro and Flash models as well as
Grounding with Google Search to enhance real-world
accuracy from contemporaneous Search information.

Workday is using natural

language processing in Vertex
Search and Conversation to make

data insights more accessible for technical and

non-technical users alike.
Technology
180 Seguros is powering its data
management platform for
employees with Google Cloud AI

and BigQuery to improve operational metric tracking,

allowing for 3X faster query times.

Addy AI is helping mortgage

lenders and banks automate their
lending processes with custom

AI models trained on Vertex AI. For example, the

platform can extract loan opportunity details from
lengthy email threads with numerous attachments.

AI21 Labs has partnered with

Google Cloud to bring the power
of the Jamba 1.5 Model Family
to Vertex AI. This integration offers enterprises models
designed to excel in high-demand tasks like
summarization, reasoning, and creative content
generation.

Anthropic has partnered with

Google Cloud to offer its Claude
models — including the

upgraded Claude 3.5 Sonnet and Claude 3.5 Haiku — on

Vertex AI Model Garden. This provides organizations
with more model options for intelligence, speed, and
cost-efficiency.

Birdie.ai specializes in customer

feedback analytics that provides
actionable insights to companies.

Using Gemini 1.5 Flash and Vertex AI, Birdie achieved a

9% improvement in model accuracy to attain a 96%
accuracy rate while reducing the processed unit costs
by 15%.

Bosch SDS, which supplies

technology and services globally,
has integrated sustainability into
its core operations. Using Google Cloud Kubernetes,
BigQuery, and Firebase to manage and scale solutions,
build an AI-based cognition engine, and provide
real-time alerts, Bosch SDS reduced energy costs by
12%, improved indoor comfort, and better usage of
renewable energy.

Climate Engine and Robeco

are using AI and geospatial
technologies with their scientific

expertise and investment knowledge to inform how

publicly traded companies’ actions impact biodiversity.

Collato's Vertex AI-powered

assistant allows users to instantly
transform raw information,

including audio recordings, text, and images, into

structured, polished documents, enabling users to
create documents, such as requirements documents
and user research summaries, in a matter of seconds.

Contextual is working with

Google Cloud to offer enterprises
fully customizable, trustworthy,
privacy-aware AI grounded in internal knowledge bases.

Essential AI, a developer of

enterprise AI solutions, is using
Google Cloud’s AI-optimized TPU

v5p accelerator chips to train its own AI models.

fileAI leverages proprietary AI to

automate the processing of any
file end-to-end directly into any

system without manual intervention. Built for finance,

logistics, and insurance teams, fileAI's AI workflows
unlock unstructured data in 90% less time, saving users
up to 80% in costs.

Hugging Face is collaborating

with Google across open science,
open source, cloud, and hardware

to enable companies to build their own AI with the latest

open models from Hugging Face and Google Cloud hard-
ware and software.
 Intelligencia AI is using AI
models to research novel new
drugs, relying on Google Cloud’s

AI-optimized infrastructure to deliver scalable research

that is accurate and transparent to meet the stringent
needs of medicine.

Kakao Brain, part of Korean

technology company Kakao
Group, has built a large-scale

AI language model that is the largest Korean

language-specific LLM in the market, with 66 billion
parameters. They’ve also developed a text-to-image
generator called Karlo.

Meta has partnered with Google

Cloud to offer their Llama models
on Vertex AI. The Llama models

prioritize accessibility, efficiency, and privacy, with a

focus on responsible innovation and system-level
safety.
 Mistral AI has partnered with
Google Cloud to offer their range
of models — including Codestral

24.12 for code generation and Mistral Large 24.11 for

complex tasks like agentic workflows — on Vertex AI.

Naologic utilizes AI to integrate

with and optimize a company's
existing platforms, automating

business processes and generating unique source code

for each customer. This results in improved query
response times, enhanced scalability, and the ability to
build customized RAG applications with reduced
engineering effort.
Healthcare & Life
Sciences
Apollo Hospitals in India
partnered with Google Health to
build screening models for

tuberculosis and breast cancer, helping an extremely

limited population of radiologists cover more patients
at risk, scaling to 3 million screenings in a matter of
years.

Auransa, an emerging
clinical-stage biopharma
company, has created a

proprietary AI platform to derive a differentiated

pipeline of novel drugs.
 ARC Innovation at Sheba
Medical Center is using Google
Cloud's AI tools, including Looker

Studio and BigQuery ML, to create healthcare solutions

that improve critical clinical decisions during the
treatment of ovarian cancer.

Elanco, a leader in animal health,

has implemented a gen AI
framework supporting critical

business processes, such as Pharmacovigilance,

Customer Orders, and Clinical Insights. The framework,
powered by Vertex AI and Gemini, has resulted in an
estimated ROI of $1.9 million since launching last year.

Fairtility is using Google Cloud's

AI capabilities to enhance IVF
outcomes worldwide.

By leveraging AI and machine learning within Google

Cloud, Fairtility analyzes embryo images and related
data to identify embryos with the highest potential for
successful implantation, increasing the likelihood of
pregnancy for patients undergoing IVF.
 Ginkgo Bioworks is building a
next-generation AI platform for
biological engineering and

biosecurity, including pioneering new AI models for

biological engineering applications that are powered
by Vertex AI.

Mayo Clinic has given thousands

of its scientific researchers
access to 50 petabytes worth of

clinical data through Vertex AI search, accelerating i

nformation retrieval across multiple languages.

Mendel has built a clinical AI

system designed to consolidate
the longstanding silos in medical

data into a knowledge base of holistic patient journeys,

boosting patient recruitment for new therapies and
clinical trials.

Nextnet uses Google Cloud's

Gemini and Vertex AI to uncover
novel insights and knowledge for
life sciences and pharmaceutical research, enabling
researchers to analyze biomedical data and identify
hidden relationships in scientific literature.

Ordaōs, an AI-driven drug

discovery leader, relies on its
cloud computing capabilities to

design, process, and analyze data for millions of protein

structures, notably using Google Kubernetes Engine to
achieve increased flexibility and easier scalability to
take on new, larger AI projects.

Superluminal Medicines uses

Google Cloud's computing power
to analyze multiple protein

structures and integrate them into dynamic protein

models for drug discovery, allowing for a more accurate
representation of protein behavior and the design of
more precise drug interventions.
Manufacturing &
Industrial
Bayer Crop Science has
developed Climate FieldView, a
comprehensive agricultural

platform with more than 250 layers of data and billions

of data points; AI-powered recommendations allow
farmers to design and monitor their fields for greater
yields and efficient fertilization, with the added benefit
of reduced carbon emissions.

COI Energy is facilitating equitable

green energy by leveraging
advanced AI technologies to

identify underutilized energy capacity, what it calls “kW for

Good,” which businesses can then provide to low-income
households. This offers businesses tax deductions while
creating a more climate-friendly economy for all.
 Elia Group, an energy
transmission provider in Norther
Europe, is using Vertex AI to build

an "eCO2grid" that measures and forecasts the CO2

intensity of its electricity generation, with the aim of
reducing greenhouse emissions.

Ingrid Capacity, an alternative

energy supplier, uses AI
combined with scenario modeling

to forecast energy markets and infrastructure build-up,

improving the precision of their predictions. This
AI-powered forecasting has increased the total output
of their asset trading operations.

Southern California Edison is

using geospatial capabilities and
AI to improve infrastructure

planning and monitoring, generate new insights, and

create regional resilience for communities facing
climate challenges today and tomorrow.
 Zebra Technologies, maker of
industry-specialized mobile
computing devices, is using

Gemini to deliver on-device AI capabilities that drive

better work and customer experiences, including
advanced analytics and AI-driven insights for retail
workers so they can make in-the-moment decisions to
prevent low stock or inventory shrinkage.
Financial Services
CME Group is building a
first-of-its-kind cloud-based
commodities trading platform with

AI tools built-in, offering CME’s trading customers

access to deeper insights and smarter trades as well as
rapid experimentation on new trading strategies that
won’t interrupt existing trade flows.

Digits is developing next-gen

accounting software for startups
and small businesses;

is using Gemini to deliver on-device AI capabilities that

drive better work and customer experiences, including
advanced analytics and AI-driven insights for retail
workers so they can make in-the-moment decisions to
prevent low stock or inventory shrinkage.
 Generali Italia, Italy's largest
insurance provider, used Vertex AI
to build a model evaluation

pipeline that helps ML teams quickly evaluate

performance and deploy models.

Intesa Sanpaolo built its

Democratic Data Lab using data
analytics and AI to enable its risk

management team to keep up with the rapid changes

and complexity of modern financial markets.
By democratizing access to data, the Democratic Data
Lab is empowering other departments across the bank
to have more oversight and control of risks.

Macquarie Bank in Australia has

been using predicative AI to clean
and unify 100% of its data,

so teams can then draw insights using generative AI

tools in Vertex AI, removing roadblocks and reducing
the noise to drive better results for employees and
customers.
 MSCI, a leading publisher of market
indices and data, uses machine
learning with Vertex AI, BigQuery

and Cloud Run to enrich its datasets to help our clients

gain insight into around 1 million asset locations to help
manage climate-related risks.

Persistent Systems has

developed FinSight, a tool for
analyzing financial documents

Form 10-K or investment prospecta, allowing users to

query the documents using natural language facilitated
on Gemini models.

Snowdrop leverages Google

Cloud's AI and geospatial data,
including Google Places and Vertex

AI, to enrich transactional data for financial institutions.

This automation has led to a 40% improvement in data
accuracy, a 15% increase in merchant-to-transaction
matching, and the ability to process over 2.1 billion
transactions monthly while scaling globally.
 SURA Investments, the largest
asset manager in Latin America,
developed an AI-based analysis

model for employees that allows them to better

understand customer needs and improve customer
experience and satisfaction.

Syte's AI-driven property platform

allows the retrieval of all relevant
characteristic data on properties

and their development, expansion, and conversion

potential in real-time, making it easy to identify sites
and buildings for re-densification.
Media, Marketing &
Gaming
Jaguar TCS Racing is
partnering with Google Cloud to
use AI for real-time analysis of

race car performance data, giving them a competitive

edge in Formula E racing. This collaboration aims to
improve their on-track decision-making and help them
secure the team’s and drivers’ wins and titles.

McLaren Racing is using Google

AI to get up-to-the-millisecond
insights during races and training

to gain a competitive edge.

NewsCorp uses Vertex AI to help

search data across 30,000 sources and
2.5 billion news articles updated daily.
 Spotify leveraged Dataflow for
large-scale generation of ML
podcast previews, and they plan

to keep pushing the boundaries of what’s possible with

data engineering and data science to build better
experiences for their customers and creators.
Retail & Consumer Goods
Coop uses Vertex AI Forecast to
predict product demand and
optimize inventory levels in their

distribution centers. This AI-powered forecasting has

resulted in a 43% improvement in forecasting accuracy,
leading to reduced food waste and improved
sustainability.

The Estee Lauder Companies

leverages BigQuery to efficiently
analyze data and improve

operational efficiency.

Fortenova Group, one of Croatia's

leading food and retail companies,
created an AI inventory helper that
provides grocery store managers with fresh insights to
help them place more accurate orders for perishables
like fruits and vegetables, reducing food waste while
boosting profits.

Mercado Libre uses Vector

Search and Embeddings in Vertex
AI to reshape online shopping by

providing precise results that best match a user's query.

NotCo, a Chilean food tech

company, partnered with Eleven
Solutions to develop a

conversational AI chatbot powered by Gemini; the

chatbot has revolutionized data access, allowing
employees to instantly query their SAP system and gain
real-time insights for faster, data-driven decision
making.

Revionics' intelligent retail

pricing platform has incorporated
gen AI to turn big data into

smarter pricing decisions. Revionics built a new

chat-based AI agent that can help customers
understand system configuration and optimization and
dive deeper into data on the factors influencing pricing.

Shopify, the leading ecommerce

platform for online merchants,
completely transformed its data

providing precise results that best match a user's query.

Spoon Guru uses Vertex AI to

process up to 14 billion data
points a day, including pack

labels, ingredients, nutritional values, allergens, and

other metadata, so retailers and consumers can better
determine a product’s suitability for any given health,
nutrition or lifestyle diet.

Tchibo, a major European

e-commerce company, uses
Google Cloud's Vertex AI and

BigQuery to optimize its demand forecasting. This

AI-powered solution, known as DEMON, generates over
6 million predictions daily, allowing Tchibo to manage
warehouse supplies efficiently, reduce logistics costs,
and improve product availability.
Automotive & Logistics
Geotab, a global leader in
telematics, uses BigQuery and
Vertex AI to analyze billions of

data points per day from over 4.6 million vehicles.

This enables real-time insights for fleet optimization,
driver safety, transportation decarbonization, and
macro-scale transportation analytics to drive safer and
more sustainable cities.

Kinaxis is building data-driven

supply chain solutions to address
logistics use cases including

scenario modeling, planning, operations management,

and automation.
 Prewave, a supply chain risk
intelligence platform, utilizes
Google Cloud's AI services to

provide end-to-end risk monitoring and ESG risk

detection for businesses. This enables companies to
gain transparency deep into their supply chains,
ensuring resilience, sustainability, and compliance with
regulations like the European CSDDD.

UPS is building a digital twin of its

entire distribution network, so both
workers and customers can see

where their packages are at any time.

Woven – Toyota's investment in

the future of mobility — is
partnering with Google to leverage

vast amounts of data and AI to enable autonomous

driving, supported by thousands of ML workloads on
Google Cloud’s AI Hypercomputer. This has resulted in
50% total-cost-of-ownership savings to support
automated driving.
 Resources

www.blo ggi n g age n t. ai

w w w.c reato rs co mmu n i t y. a i

w w w.vi deos ag ent .ai

www. fil msag e n t. ai

w ww.ratedg.ai

w ww. aiunplugg e d .io

www.thebluewhale.ai