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Chatbot Specifications

The document outlines specifications for a text-based chatbot compatible with Windows, Android, and iOS, supporting English and Hindi. It should feature a user-friendly interface, a comprehensive knowledge base, offline functionality, and quick response times, while being built on open-source technologies and using a robust database management system. Additionally, the vendor must provide ongoing support and a 12-month warranty post-delivery.

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sundar
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27 views1 page

Chatbot Specifications

The document outlines specifications for a text-based chatbot compatible with Windows, Android, and iOS, supporting English and Hindi. It should feature a user-friendly interface, a comprehensive knowledge base, offline functionality, and quick response times, while being built on open-source technologies and using a robust database management system. Additionally, the vendor must provide ongoing support and a 12-month warranty post-delivery.

Uploaded by

sundar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SPECIFICATION

Ser
Nomenclature Specification
(a) Type: Text Based Chatbot.

(b) Platform:Should be compatible with


windows, android and iOS.

(c) Language: English and Hindi (suppot


for additional languages may be consider)
(d) User Interface: User friendly intuitive
interface with clear instructions and minimal
technical jargon.
(e) Functional Specification
The knowledge mgt: The
chatbot should have
comprehensive knowledge base
that includes.

(i) Repair produces for various


equipment/ machines.

(ii) Troubleshooting guides.


(iv) Frequently asked questions
(FAQs).
(V) Glossary of technical terms.
1 Ofline Chatbot for knowledge Mgt () Software Requirement: The chatbot
and guidance of repair procedure. should be built using open source
technologies (E.g Phyton, Node.Js)
(g) Database Requirement: The chatbot
should use a robust database mgt sys (e.g
MySQL, MongoDB).
(h) Offline Capability: The chatbot should
be able to function offline, without requiring
internet connectivity.
() Security Features: The chatbot should
be respond to user queries within 2-3
seconds.
(k) Performance Specifications:
() Response Time: The chatbot
should respond to user queries with
in 2-3 seconds.

(ii) Accuracy The vendor


should provide accurate the relevant
information to user queries.
() Support : The vendor should provide
ongoing support and maint for the chatbot
including updates and bug fixes.
(m) Warranty: The vendor should provide a
warranty for the chatbot for a period of 12
months from the date of delivery.

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