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Freezer
Use & Care Guide
Congelador
Gufa para su uso y cuidado
Cong_lateur
Guide d'utilisation et d'entretien

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Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.

Sears Canada, inc., Toronto, Ontario, Canada M5B 2B8 www.sears.com
297245600 (Mar 2008)
 Record Serial/Model Numbers ............ 2 READ ALL INSTRUCTIONS BEFORE USING THIS
FREEZER.
Important Safety Instructions ............... 2-3
Kenmore Appliance Warranty .............. 3
FORYOUR SAFETY
Protection Agreements ........................ 4
First Steps ........................................... 5-6 Do not store or use gasoline, or other flammable vapors
Energy Saving Tips .............................. 6 and liquids in the vicinity of this or any other appliance.
Setting the Temperature Control .......... 6-7 Read product labels for flammability and other warnings.
Freezer Optional Features ................... 7-9
CHILD SAFETY
Care and Cleaning ............................... 10-11
Power Failure / Freezer Failure ............ 11 • Destroy carton, plastic bags, and any exterior
Troubleshooting Guide ......................... 12-13 wrapping material immediately after the freezer is
unpacked. Children should never use these items to
play. Cartons covered with rugs, bedspreads, plastic
sheets or stretch wrap may become airtight chambers,
READ AND SAVE THESE iNSTRUCTIONS and can quickly cause suffocation.
• Remove all staples from the carton. Staples can cause
This Use & Care Guide provides specific operating
severe cuts, and destroy finishes if they come in
instructions for your model. Use your freezer only as
contact with other appliances or furniture.
instructed in this guide. These instructions are not meant
to cover every possible condition and situation that may An empty, discarded ice box, refrigerator, or freezer is
occur. Common sense and caution must be practiced a very dangerous attraction to children.
when installing, operating, and maintaining any appliance. Remove and discard any spacers used to secure the
shelves during shipping. Small objects are a choke
Record Your Model and Serial Numbers
hazard to children.
Record the model and serial numbers in the space
provided below. The serial plates are located either on the Remove the door(s) of any appliance that is not in use,
upper left wall inside the freezer (upright models), or the even if it is being discarded.
left exterior wall (chest models).
Risk of Child Entrapment
Model Number: 253. Child entrapment and suffocation are not problems of the
past. Junked or abandoned refrigerators or freezers are still
or 970. dangerous - even if they will sit for "just a few days". If you
are getting rid of you r old refrigerator or freezer, please follow
Serial Number: the instructions below to help prevent accidents:

• Remove the door/lid. If your door has an electronic

Purchase Date:
control panel, have it removed by a qualified technician.
• Leave shelves in place so children may not easily climb
inside.

Model and Serial

Number Plate
 ELECTRICAL iNFORMATiON

These guidelines must be followed to ensure that safety

mechanisms in the design of this freezer will operate prop- One Year Limited Warranty
erly. When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails
• Refer to the serialplate for correct electrical rating. due to a defect in material or workmanship within one year
The power cord of the appiiance is equipped with a from the date of purchase, call 1-800-4-MY-HOME _ to ar-
three prong plug for your protection against shock range for free repair.
hazards. It must be plugged directly into a properly
If this appliance is used for other than private family pur-
groundedthree prong receptacle, protected with a 15
poses, this warranty applies for only 90 days from the date
amp timedelay fuse or circuit breaker. The receptacle
of purchase.
must be installed in accordance with local codes
This warranty covers only defects in material and work=
and ordinances. Consult a qualified electrician.
manship. Sears will NOT pay for:
Receptacles protected by Ground Fault Interrupters
1. Expendable items that can wear out from normal use,
(GFI) are NOT RECOMMENDED. DO NOT USE AN
EXTENSION CORD OR ADAPTER PLUG. including but not limited to filters, belts, light bulbs and
bags.
• If voltage varies by 10% or more, freezer performance
2. A service technician to instruct the user in correct
may be affected. Operating freezer with insufficient
product installation, operation or maintenance.
power can damage the motor. Such damage is
not covered under the warranty. If you suspect your 3. A service technician to clean or maintain this product.
household voltage is high or low, consult your power 4. Damage to or failure of this product if it is not installed,
company for testing. operated or maintained according to all instructions
• To prevent the freezer from being turned off supplied with the product.
accidentically, do not plug unit into an outlet controlled 5. Damage to or failure of this product resulting from
by a wall switch or pull cord. accident, abuse, misuse or use for other than its
Do not pinch, knot, or bend the cord in any manner. intended purpose.
6. Damage to or failure of this product caused by the use
OTHER PRECAUTIONS of detergents, cleaners, chemicals or utensils other
• To defrost freezer, always unplug unit first. than those recommended in all instructions supplied
with the product.
• Never unplug the freezer by pulling on the cord.
Always grip the plug firmly, and pull straight out from 7. Damage to or failure of parts or systems resulting from
the receptacle. unauthorized modifications made to this product.

Turning the temperature control to OFF turns off the Disclaimer of implied warranties; limitation of
remedies
compressor, but does not disconnect the power to the
light bulb or other electrical components. Customer's sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Im-
IF;WPB_II_I_RMJ plied warranties, including warranties of merchantability or
r:,'_'_'laL'liL'[eAvoid fire hazard or electric fitness for a particular purpose, are limited to one year or
shock. Do not use an extension cord or the shortest period allowed by law. Sears shall not be liable
an adapter plug. Do not remove any for incidental or consequential damages. Some states and
prong from the power cord. provinces do not allow the exclusion or limitation of inciden-
tal or consequential damages, or limitations on the duration
Grounding type
wall receptacle of implied warranties of merchantability or fitness, so these
exclusions or limitations may not apply to you.
Do not, under any
circumstances,
cut, remove,
or bypass the
grounding prong.
J
J This warranty applies only while this appliance is used in
the United States and Canada.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Sears, Roebuck and Co., Hoffman Estates, IL 60179

Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8

Power supply
cord with 3-prong
grounding plug
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore _product is designed and manufactured for years of
dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement* includes:
[] Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage - real
protection.
[] Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can
trust will be working on your product.
[] Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
[] "No-lemon" guarantee - replacement of your covered product if four or more product failures occur within twelve
months.
[] Product replacement if your covered product can't be fixed.
[] Annual Preventive Maintenance Check at your request- no extra charge.
[] Fast help by phone - we call it Rapid Resolution - phone support from a Sears representative on all products. Think
of us as a "talking owner's manual".
[] Power surge protection against electrical damage due to power fluctuations.
[] $250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered
refrigerator or freezer.
[] Rental reimbursement if repair of your covered product takes longer than promised.
[] 10% discount off the regular price of any non-covered repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period,
we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in
the U.S.A. or Canada call 1-800-4-MY-HOME ®.
ThisUse&CareGuideprovidesspecificoperating
instructionsforyourmodel.Usethefreezeronlyas
instructedinthisUse&CareGuide.Beforestartingthe
freezer,follow theseimportant first steps.
iNSTALLATiON
Plastic
• Choose a place that is near a grounded electrical
Leveling Feet
outlet. Do Not use an extension cord or an adapter
plug. Crating
Screw

• For the most efficient operation, the freezer should

be located where surrounding temperatures will not
exceed 110°F (43°C). Temperatures of 32°F (0°C) and
below will NOT affect freezer operation. Additional
compressor heaters are not recommended.
• Allow space around the unit for good air circulation.
Leave a 3 inch (75 mm) space on all sides of the "". Discard Th Crating ecrews
And (2) Wood Bases
freezer for adequate circulation. -.%

3 =(75turn) Air Space Unpacking and Leveling -- Upright Models

To Level Chest Models:

3" (75rnm)
If needed, add metal or wood shims between foot pads
and floor.

CLEANING (PRIOR TO USE)

Wash any removable parts, the freezer interior, and

exterior with mild detergent and warm water. Wipe dry.
Do not use harsh cleaners on these surfaces.
(25ram)
• Do not use razor blades or other sharp instruments,
which can scratch the appliance surface when
Installation Installation
removing adhesive labels. Any glue left from the tape
can be removed with a mixture of warm water and mild
NOTE: The exterior walls of the freezer may become quite detergent, or touch the residue with the sticky side
warm as the compressor works to transfer heat from the of tape already removed. Do not remove the serial
inside. Temperatures as much as 30 ° F warmer than room plate.
temperature can be expected. For this reason it is particu-
larly important in hotter climates to allow enough space for
air circulation around your freezer. _To allow door to
close and seal properly, DO NOT let
LEVELING food packages extend past the front
of shelves.
The freezer must have all bottom corners resting firmly on
a solid floor. The floor must be strong enough to support
a fully loaded freezer. NOTE: It is VERY iMPORTANT for
your freezer to be level in order to function properly. If the
freezer is not leveled during installation, the door may be
misaligned and not close or seal properly, causing cooling,
frost, or moisture problems.

To Level Upright Models:

After discarding crating screws and wood base, use a car-
penter's level to level the freezer from front-to-back. Adjust
the plastic leveling feet in front, r/2 bubble higher, so that Shelf Front
the door closes easily when left halfway open.
DOOR REMOVAL (NON-ELECTRONIC MODELS) TEMPERATURE CONTROL

If door must be removed: Electromechanical Temperature Control (Chest and

Some Upright Models)
1. Gently lay freezer on its back, on a rug or blanket.
The electromechanical temperature control is located in-
2. Remove two base screws and base panel. side the freezer on upright models, and on the left exterior
3. Remove bottom hinge screws. wall on chest models (see figure 1). The temperature is
factory preset to provide satisfactory food storage temper-
4. Remove plastic top hinge cover.
atures. However, the temperature control is adjustable to
5. Remove screws from top hinge. provide a range of temperatures for your personal satisfac-
6. Remove top hinge from cabinet. tion. To adjust the temperature setting, turn the tempera-
ture control knob clockwise or counter clockwise. Allow
7. Remove door and bottom hinge from cabinet.
several hours for the temperature to stabilize between
8. To replace door, reverse the above order and adjustments.
securely tighten all screws to prevent hinge slippage.

DOOR REMOVAL (ELECTRONIC MODELS)

If door must be removed:

• Door hinge is fastened with tamper-proof screws.

Please have a qualified technician remove the door.

Electromechanical Control
• The freezer should be located in Figure 1
the coolest area of the room, away Standard Electronic Temperature Control (Some Up-
from heat producing appliances right Frost Free Models)
or heating ducts, and out of direct The standard electronic temperature control is located
sunlight. outside the freezer (see Figure 2). Temperature is factory
• Let hot foods cool to room preset to provide satisfactory food storage temperatures.
To adjust the temperature setting, press the UP (A) symbol
temperature before placing in the
for colder temperatures and DOWN (v) symbol for warmer
freezer. Overloading the freezer forces the compressor temperatures on the control panel. Allow several hours for
to run longer. Foods that freeze too slowly may lose the temperature to stabilize between adjustments.
quality or spoil.
To turn off freezer, press DOWN
• Be sure to wrap foods properly, and wipe containers (v) symbol until display shows "0".
dry before placing them in the freezer. This cuts down To activate freezer, press UP (A)
on frost build-up inside the freezer. until display shows "4" or desired
Freezer shelves should not be lined with aluminum foil, setting.
wax paper, or paper toweling. Liners interfere with cold
air circulation, making the freezer less efficient. To keep the temperature setting
from being accidentally changed,
Organize and label food to reduce door openings and the control may be locked. This is
extended searches. Remove as many items as needed
done by pressing "Alarm Reset"
at one time, and close the door as soon as possible. for 3 seconds. "L" will then appear
on display. To unlock the control,
press "Alarm Reset" for 3 seconds.
COOL DOWN PERIOD For the first second, "U" will appear,
and then the current temperature
• For safe food storage, allow 4 hours for the freezer to
cool down completely. The freezer will run continuously will appear.
for the first several hours. Foods that are already Temp Alarm
frozen may be placed in the freezer after the first few
This feature is designed to
hours of operation. Unfrozen foods should NOT be
provide a warning if the inside
loaded into the freezer until the freezer has operated
temperature exceeds 23°R "Hi
for 4 hours.
TEMP" feature operates on
When loading the freezer, freeze only 3 pounds of household electricity. It will not
fresh food per cubic foot of freezer space at one time. function if household electricity
Distribute packages to be frozen evenly throughout the is interrupted. Standard Electronic
freezer. It is not necessary to turn the control knob to a Temperature Control
Figure 2
colder setting while freezing food.
6
 When the freezer is initially plugged in, the red BLUE DEFROST BUTTON (SOME CHEST MODELS)
"Hi TEMP" indicator will be on and the buzzer will iMPORTANT: It is time to defrost and clean the freezer
sound. The indicator light will stay on until the freezer when the blue defrost button is completely covered with
temperature is below 23°R To silence the buzzer, frost.
press the ALARM RESET button.
If a malfunction causes the temperature inside the Blue
freezer to rise above 23°F, the "Hi TEMP" light will turn Button

on and the buzzer will sound. The buzzer will sound

every hour until the freezer temperature is below
23°R To silence the buzzer, press the ALARM RESET
button.
Should an "E" appear on display, contact your authorized
service technician for repair. Until changes are made,

Deluxe Electronic Temperature Control (Some Upright

Frost Free Models) SLIDE-OUT BASKET {SOME UPRIGHT MODELS)
Refer to the Electronics Control Guide supplied when you A Slide-Out Basket (some models), located at the bottom
purchase a deluxe electronic upright model. See Figure 3 of the freezer, provides separate storage space for items
for deluxe electronics control panel. that are difficult to store on freezer shelves. To remove the
basket, pull out and lift up.

INTERIOR LIGHT
0 D®_ Aja_ 0 _ _®_
The light comes on automatically when the door is opened.
To replace the light bulb, turn the temperature control to
V OFF and unplug the electrical cord. Replace the old bulb
with a bulb of the same wattage.

0 No0d_;ot_;/C

Upright Models
Figure 3

NOTE: Your freezer may have some, or all of the

features listed below. Become familiar with these fea=
tures, and their use and care.

SECURITY LOCK WITH POP=OUT KEY

This security lock fastens the door snugly, ensuring stored

food is secure. To lock or unlock the freezer, push the key
into the lock and turn. The key pops out of the lock after it
has been turned.
TILT=OUT SHELF ADJUSTABLE INTERIOR SHELVES

This shelf is located inside on the freezer door and pro- (SOME UPRIGHT MODELS)
vides additional storage space. To access an item, tilt top Multi-position adjustable interior shelves can be moved
of "basket" shelf down. to any position for larger or smaller packages. The ship-
ping spacers that stabilize the shelves for shipping may be
removed and discarded.

Tilt-Out Shelf

ADJUSTABLE DOOR BINS (SOME UPRIGHT MODELS)

Adjustable door bins are located on the inside on the
freezer door and provide fie×ible storage space. The
number of bins provided varies by model.

I Adjustable Interior Shelves - Upright Models Adjustable Interior Shelves- Upright Models

SLIDE-ASIDE BASKET (SOME CHEST MODELS)

This basket helps organize odd-shaped items. To reach

other packages in the freezer, slide the basket aside, or lift
out.

Slide-Aside Basket

SOFT FREEZE ZONE (SOME UPRIGHT MODELS)

Soft Freeze Zone is specifically designed to maintain a BASKET DIVIDER (SOME UPRIGHT MODELS)
higher temperature than the rest of the freezer to store Use these handy dividers to keep the various items stored
products such as ice cream. in your baskets more organized. To change the location of
the divider simply slide your basket out, grab the divider
from the center and rotate in a counter-clockwise direction
until it is disengaged. To assemble, simply align as shown
in the figure below and rotate in a clockwise direction until it
swings into place.
/

I
SHELF BOOKEND (SOME UPRIGHT MODELS) CHEST DiViDER (SOME CHEST MODELS)
Glass Shelf Bookend Use these clever dividers to custom-arrange a variety of
Use these handy bookends to keep the boxed items stored different-sized storage bins in the bottom of your chest freezer.
neatly in your freezer. To adjust location, simply slide Use the peel-n-stick labels found in your literature packet to
where desired. help remind you which items are stored where, if you have
an item that isn't already covered by one of the pre-printed
labels then use one of the blank labels and a permanent
marking pen to make your own custom label. Labels can be
peeled off when no longer needed and replaced by new and
different ones.
/
/
/
/

Wire Shelf Bookend

Use these bookends to keep the boxed items stored neatly
in your freezer. To adjust location, simply unsnap the
bookend from the wire shelf and snap into the next desired
location. Examples of Chest Divider Configurations:

PIZZA SHELF (SOME UPRIGHT MODELS)

Here is the place to store up to four large frozen pizzas
without ever having to dig them out from beneath a pile of
other stored goods.
The pizza shelf can be retracted to provide space for taller
items on the shelf below, and still store up to two pizzas.
 To Defrost Chest Models with Defrost Drain:
Place a shallow pan or the Divider/Drain Pan (if equipped)
beneath the drain outlet. Pull out the outside drain plug
(see figure 2). A r/2inch garden hose adapter can be used
_Damp objects stick to
to drain the freezer directly into a floor drain (see figure 3).
cold metal surfaces. Do
If your model is not equipped with an adapter, one can be
not touch interior metal surfaces with
purchased at most hardware stores.
wet or damp hands. Pull out the drain plug inside the freezer (see figure 4).
Defrost water will drain out. Check pan occasionally so
water does not overflow.
Some upright freezers are frost-free and defrost automati-
Replace the drain plugs when defrosting and cleaning are
cally, but should be cleaned occasionally.
completed. If the drain is left open, warm air may enter the
freezer.
BETWEEN DEFROSTINGS

To avoid frequent defrosting, occasionally use a plastic

scraper to remove frost. Scrape with a pulling motion.
Never use a metal instrument to remove frost.

DEFROSTING

CAUTION Dlain Plug

Figure 2
Freezer must be unplugged (to avoid electrical Figure 3

hazard) from power source when defrosting unit.

It is important to defrost and clean the freezer when rA to

r/2inch of frost has accumulated. Frost may tend to accu-
mulate faster on the upper part of the freezer due to warm,
moist air entering the freezer when the door is opened.
Remove food and leave the door open when defrosting the
freezer.

To Defrost Upright Models with Defrost Drain:

Remove the drain plug on the inside floor of the freezer by Figure 4
pulling it straight out.
To access external drain tube on models with a base panel, To Defrost Models without Defrost Drain:
first remove the two screws from the base panel. Locate Place towels or newspapers on the freezer bottom to catch
the drain tube near the left center under the freezer. the frost. The frost will loosen and fall.
Place a shallow pan under the drain tube. Defrost water Remove the towels and/or newspapers.
will drain out. Check the pan occasionally so water does If the frost is soft, remove it by using a plastic scraper. If
not overflow (see figure 1 ). the frost is glazed and hard, fill deep pans with hot water
A r/2 inch garden hose adapter can be used to drain the and place them on the freezer bottom.
freezer directlyinto a floor drain. If your model isnot equipped Close the freezer door/lid. Frost should soften in about
with an adapter, one can be purchased at most hardware fifteen (15) minutes.
stores.
Repeat this procedure is necessary.
Replace the drain plug when defrosting and cleaning are
completed. If the drain is left open, warm air may enter the CLEANING THE iNSiDE
freezer.
After defrosting, wash inside surfaces of the freezer with
a solution of two tablespoons of baking soda in one quart
(1.1 litres) warm water. Rinse and dry. Wring excess water
out of the sponge or cloth when cleaning in the area of the
controls, or any electrical parts.

Wash the removable parts and door basket with the bak-
ing soda solution mentioned above, or mild detergent and
warm water. Rinse and dry. Never use metallic scouring
pads, brushes, abrasive cleaners, or alkaline solutions on
any surface. Do not wash removable parts in a dishwasher.

10
CLEANING THE OUTSIDE

Wash the cabinet with warm water and mild liquid de-
tergent. Rinse well and wipe dry with a clean soft cloth. NOTE: Do not open freezer door
Replace parts and food. unnecessarily if freezer is off for
several hours.
if leaving the freezer
door open while on vacation, make If a power failure occurs, frozen foods will stay frozen for
certain that children cannot get into at least 24 hours if the freezer is kept closed. If the power
the freezer and become entrapped. failure continues, pack seven or eight pounds of dry ice
into the freezer every 24 hours. Look in the Yellow Pages
VACATION AND MOVING TiPS under Dry Ice, Dairies, or Ice Cream Manufacturers for lo-
cal dry ice suppliers. Always wear gloves and use caution
Short Vacations:
when handling dry ice.
• Leave the freezer operating during vacations of less
than three weeks. If the freezer has stopped operating, see Freezer Does
Long Vacations: Not Run in the Troubleshooting Guide. If you cannot
If the freezer will not be used for several months: solve the problem, call an authorized servicer immediately.

• Remove all food and unplug the power cord. If the freezer remains off for several hours, follow the direc-
tions above for the use of dry ice during a power failure.
• Clean and dry the interior thoroughly.
If necessary, take the food to a local locker plant until the
• Leave the freezer door open slightly, blocking it open if freezer is ready to operate. Look in the Yellow Pages under
necessary, to prevent odor and mold growth. Frozen Food Locker Plants.
Moving: When moving the freezer, follow these guidelines
to prevent damage:

• Disconnect the power cord plug from the wall outlet.

Remove foods, then defrost, and clean the freezer.
Secure all loose items such as base panel, baskets,
and shelves by taping them securely in place to
prevent damage.
In the moving vehicle, secure freezer in an upright
position to prevent movement. Also protect outside of
freezer with a blanket, or similar item.

11
TROUBLESHOOTING Before calling for service, review this list. It may save you time and expense. This list
includes common occurences that are not the result of defective workmanship or
GUIDE materials in this appliance.

PROBLEM CAUSE CORRECTION

FREEZER DOES NOT RUN

Freezer does not run. ,, Freezer is plugged into a circuit ,, Use another circuit. If you are unsure about the outlet,
that has a ground fault interrupt. have it checked by a certified technician.
,, Temperature control is in the , See Setting the Temperature Control Section.
OFF position.
,, Freezer may not be plugged in, ,, Ensure plug is tightly pushed into outlet.
or plug may be loose.
,, House fuse blown or tripped ,, Check/replace fuse with a 15 amp time-delay fuse. Reset
circuit breaker. circuit breaker.
,, Power outage. ,, Check house lights. Call local Electric Company.

Freezer runs too much or toe ,, Room or outside weather is hot. ,, It's normal for the freezer to work harder under these
long. conditions.
,, Freezer has recently been ,, It takes 4 hours for the freezer to cool down completely.
disconnected for a period of
time.
,, Large amounts of warm or hot ,, Warm food will cause freezer to run more until the
food have been stored recently. desired temperature is reached.
,, Doors are opened too frequently ,, Warm air entering the freezer causes it to run more.
or too long. Open doors less often.
,, Freezer door may be slightly o See "DOOR PROBLEMS" Section.
open.
,, Temperature Control is set too e Turn control knob to a warmer setting. Allow several hours
low. for the temperature to stabilize.
,, Freezer gasket is dirty, worn, e Clean or change gasket. Leaks in the door seal will cause
cracked, or poorly fitted. freezer to run longer in order to maintain desired
temperature.

Interior Freezer temperature is ,, Temperature Control is set too ,, Turn the control to a warmer setting. Allow several hours
too cold. low. for the temperature to stabilize.

Interior Freezer temperature is ,, Temperature Control is set too ,, Turn control to a colder setting. Allow several hours for the
tOO warm. warm. temperature to stabilize.
,, Door is kept open too long or is ,, Warm air enters the freezer every time the door is
opened too frequently. opened. Open the door less often.
,, Door may not be seating o See "DOOR PROBLEMS" Section.
properly.
,, Large amounts of warm or hot ,, Wait until the freezer has had a chance to reach its
food may have been stored selected temperature.
recently.
,, Freezer has recently been ,, Freezer requires 4 hours to cool down completely.
disconnected for a period of
time.

Freezer external surface ,, The external freezer walls can ,, This is normal while the compressor works to transfer
temperature is warm. be as much as 30°F warmer heat from inside the freezer cabinet.
than room temperature.

SOUND AND NOISE

Louder sound levels whenever ,, Modern freezers have increased ,, This is normal. When the surrounding noise level is low,
freezer is on. storage capacity and more you might hear the compressor running while it cools the
stable temperatures. They interior.
require a high efficiency
compressor.

Longer sound levels when ,, Freezer operates at higher ,, This is normal. Sound will level off or disappear as freezer
compressor comes on. pressures during the start of the continues to run.
ON cycle.

12
 PROBLEM l CAUSE l CORRECTION

SOUND AND NOISE (Cont.)

Popping or cracking sound ,, Metal parts undergo expansion ,, This is normal. Sound will level off or disappear as
when compressor comes on. and contraction, as in hot water freezer continues to run.
pipes.

Bubbling or gurgling sound, ,, Refrigerant (used to cool ,, This is normal.

like water boiling, freezer) is circulating
throughout the system.

Vibrating or rattling noise. Freezer is not level. It rocks on ,, Level the unit. Refer to "Leveling" in the First Steps
the floor when it is moved Section.
slightly.
Floor is uneven or weak. ,, Ensure floor can adequately support freezer. Level the
Freezer rocks on floor when it freezer by putting wood or metal shims under part of the
is moved slightly. freezer.
Freezer is touching the wall. ,, Relevel the freezer or move freezer slightly. Refer to
"Leveling" in the First Steps Section.

WATER/MOISTURE/FROST iNSiDE FREEZER

Moisture forms on inside ,, Weather is hot and humid, ,, This is normal.

freezer walls. which increases internal rate of
frost build-up.
,, Door may not be seating ,, See "DOOR PROBLEMS" Section.
properly.
,, Door is kept open too long, or ,, Open the door less often.
is opened too frequently.

WATER/MOISTURE/FROST OUTSIDE FREEZER

Moisture forms on ouside of 1" Door may not be seating 1" See "DOOR PROBLEMS" Section.

freezer.

ODOR IN FREEZER
!
from inside the freezer to meet
properly,
warm moist
causing
air from
the outside.
cold air m
Odors in freezer 1: cleaned'theF°°dsfreezer.with
Interi°r needs
strong
t° beodors are in 1: Clean the
bakingsoda.cover
interi°r
foodwith
tightly.
sp°nge' warm water' and

DOOR PROBLEMS

Door will not close. , Freezer is not level. It rocks on , This condition can force the cabinet out of square and
the floor when it is moved misalign the door. Refer to "Leveling" in the First Steps
slightly. Section.
Floor is uneven or weak. Level the floor by using wood or metal shims under the
Freezer rocks on floor when it freezer or brace floor supporting the freezer.
is moved slightly.

LIGHT BULB IS NOT ON

No electric current is reaching See "FREEZER DOES NOT RUN" Section.

the freezer.

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