Communication & ICT Questions – Answers
1. Q.1 What is Self–Management?
Ans: Self-management is the ability to manage your emotions, thoughts, and behavior
effectively in different situations. It includes time management, goal setting, self-discipline,
and decision-making.
2. Q.2 Explain the role of feedback in the communication cycle.
Ans: Feedback is the response given by the receiver to the sender after interpreting the
message. It helps ensure that the message was understood correctly and allows for
clarification or improvement in communication.
3. Q.3 Briefly discuss the element of communication process/cycle.
Ans: The elements of the communication process are:
1. Sender – the person who initiates the message.
2. Message – the information to be conveyed.
3. Encoding – converting the message into symbols.
4. Medium – the channel used (e.g., speech, text).
5. Receiver – the person who receives the message.
6. Decoding – interpreting the message.
7. Feedback – response from the receiver.
8. Noise – any interference in the communication.
4. Q.4 Compare verbal and non-verbal communication.
Ans: Verbal communication involves the use of words, spoken or written (e.g., talking,
emails). Non-verbal communication includes body language, facial expressions, gestures,
and tone of voice. Both types help convey messages but non-verbal cues often express
emotions more clearly.
5. Q.5 What is Strengths and Weaknesses?
Ans: Strengths are qualities or skills that help you perform well (e.g., confidence,
teamwork). Weaknesses are areas where improvement is needed (e.g., poor time
management, shyness).
6. Q.6 Differentiate between Smartphone and Tablets
Ans: Smartphone is a handheld device primarily used for calling, messaging, and mobile
apps. It usually has a smaller screen. Tablet is a larger device used for browsing, reading,
and multimedia. It does not support calling on all models.
7. Q.7 What is Operating System?
Ans: An Operating System (OS) is system software that manages computer hardware and
software resources. It provides a user interface and controls programs. Examples include
Windows, Android, and iOS.
8. Q.8 What is ICT skills?
Ans: ICT (Information and Communication Technology) skills refer to the ability to use
digital technology, communication tools, and networks to access, manage, and share
information. Examples include typing, using the internet, and creating presentations.
9. Q.9 What is social media give example?
Ans: Social media refers to online platforms that allow people to interact, share content, and
communicate. Example: Facebook, Instagram, Twitter, WhatsApp.
10. Q.10 What is E-mail?
Ans: E-mail (Electronic mail) is a method of sending messages and files through the internet
from one user to another using an email address. Example: Gmail, Yahoo Mail.