WB e-District e-District 2.

0 User Manual

User Manual for Applicants for Self Certification of Fire Safety

User Manual – WB eDistrict 2.0

User Manual for Applicants for Self Certification of Fire Safety

Version 1.0

Created On: 25-Oct-2024

Revised On: ___________
Released On: __________

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WB e-District e-District 2.0 User Manual

User Manual for Applicants for Self Certification of Fire Safety

Disclaimer:
The specimen images used in this document are for illustration purpose and have
no link whatsoever to actual data related to applicants, actors or applications under
the actual portal.

Target Audience:
This document is intended to provide a basic overview of the WB eDistrict 2.0
portal to the following:
• Citizens of the State intending to avail services or schemes (as per their
requirement/eligibility).
• Actors involved in providing the identified services to these Citizens.
• Nodal Authorities and designated Govt. Officials for reviewing and
governance purpose.

CAUTION
The information contained in this document is confidential and no part of this
document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior consent from M/s WTL, the State Nodal Agency (SNA)
and State Implementing Agency (SIA) for all e- Governance related activities in West
Bengal and Department of P&AR, Govt. of West Bengal.

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Revision Control History

S. No. Nature of Amendment Document Document Remarks

Version No. Release Date
1 Draft 1.0

Document Details

Name Version No. Description

Prepared by: Ashish Gulati Date: ______________

Reviewed by: ______________ Date: ______________

Authorised by: Date: ______________

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Table of Contents
List of Abbreviations ........................................................................................................................ 5
1.0 Introduction ............................................................................................................................. 6
1.1 Accessing eDistrict 2.0 ........................................................................................................................ 6
1.2 User Navigation flow ........................................................................................................................... 7
1.3 Important Sections.............................................................................................................................. 8
2.0 Service Discovery ................................................................................................................... 9
3.0 Scheme Discovery ................................................................................................................ 14
4.0 User Registration .................................................................................................................. 16
5.0 Applying for Obtaining Self Certification of Fire Safety ..................................................... 18
5.1 Filling up the Application .................................................................................................................. 19
5.2 Deleting Draft Application that is no longer needed ........................................................................ 25
5.3 Editing a Draft Application ................................................................................................................ 26
5.4 Download Application Acknowledgement ....................................................................................... 26
5.5 Searching an Application................................................................................................................... 26
5.6 Tracking Application Status............................................................................................................... 27
5.7 Checking the Application Outcome .................................................................................................. 28
6.0 Connecting Helpdesk............................................................................................................ 29
7.0 Submitting Feedback ............................................................................................................ 32
8.0 Logging Out........................................................................................................................... 33
9.0 Raising a Grievance .................................................................................................................... 34

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List of Abbreviations

SIL# Test Meaning

1. AIN Application Identification Number

2. OTP One Time Password

3. RMN Registered Mobile Number

4. FES Fire & Emergency Services

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

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1.0 Introduction
e-District 2.0 portal has been envisaged by the Government of West Bengal to provide advanced
automated workflow solution for District Administration to improve upon the existing standards
for providing services to the citizens. This project harbors the dream to earn the reputation of
being paramount importance to help the State to establish higher acceptance standards for
electronic workflow system for the district administration as well as various departments for
processing the applications submitted either by citizens themselves or through Kiosk
Centers/BSKs, which are the primary front-end channels as envisaged in the project.

1.1 Accessing eDistrict 2.0

eDistrict 2.0 portal is a web-based application. The application has support for all the popular
web browsers like Chrome, Edge and Mozilla. It can be accessed by typing the URL identifier
on any of the above-mentioned browsers.
URL: https://edistrict.wb.gov.in/portal/home
The following screen opens up.

FIGURE 1

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1.2 User Navigation flow

The home page can be divided into two distinct sections. The Header and Body. The Header section
contains a few common features which are a part of the standard design and may be used by the users
as per their convenience. The common features have distinct icons, and the usage is mentioned below.:

Icon / Link Usage

The Night mode icon palette provided icons to select the

preference for viewing the portal in the dark mode or in the
normal mode.

Size icons are provided to aid the users select the font size in
accordance with the individual reading preferences.

The Search Option is provided to the user so that they can

search for a desired service/scheme from within the portal

The Picture Gallery icon, can be used to view the departmental

images.

The Home Icon, helps the user to navigate to the home page.

Language selector allows the user to toggle between the

available. The portal supports English and Bengali la

Clicking on this allows the user to login to the portal and avail
the desired service

The Helpdesk link re-directs the user to the Helpdesk

information

The Hamburger icon on the extreme left provides further

alternative navigation options mentioned below :

• Login
• Services
• Schemes
• Contact Us

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Icon / Link Usage

User can jump to the Login screen, browse for the available
services, schemes and also jump to the Contact Us.

Users can Register themselves with the revamped eDistrict

Portal by clicking the link and filling up the necessary details.

Users can Check the details related to the Various live services
by clicking the link and filling up the necessary details.

Users can access the details related to the Various live schemes
available by clicking the link and filling out the necessary details.

1.3 Important Sections

Other important sections present in the home screen are:

• Latest Updates: The Latest Updates section shows latest updates or the important changes
which have been newly implemented vide the portal. It serves as a medium of imparting the
latest communication to the target audience.

• e-District Mobile: eDistrict Mobile application details

• Welcome: Provides the basic introduction of what the portal is about.

• Notice: It is an archive of the latest Govt. Notices / Circulars.

• EoDB Dashboard: This link leads the user to view the statistical insights to the various EODB
services which are hosted using the EoDB platform.

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2.0 Service Discovery

In case any user wants to know about a particular service, he or she can do so by clicking the Services link.
The Service Discovery screen appears as follows.

FIGURE 2
To know more about the service, a user should click on the name of the service. The user is provided with
navigation icons (> and <) to navigate across various Departments. The following screen appears when the
user clicks the service Issuance of Fire Safety Recommendation.

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FIGURE 3

To go-back to the previous screen, the user needs to click on the CANCEL button.

In case the user intends to avail a service, the user must register itself with the portal first using the
REGISTER option and then login to the portal using the LOGIN option and complete the process by providing
his or her unique username and click on Sign In.

Eligibility Criteria
SLNO Common Name Occupancy as per Criteria Specified format for
National Building application for Self-
Code Certification
1 Residential Buildings Residential A-1 to A-4 Height up to 14.5 (15.5 Form- 1
(Stand Alone) Meter for KMC area)
meter and floor area up
to 500 sq. m
2 Hotels (Non-Star Residential A-5 Height up to 15.5 meter Form -2
Category, standalone) and total floor area up to
500 sq. m.
3 Schools, Colleges, Educational B-1 Height up to 9.0 meters Form -3
Training Institute and total floor area up to
(standalone) 500 sq.m

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4 Function Halls, Cinema Assembly Form-4 D-1 Height up to 10.0 meter Form -4
Halls, (Single Screen), to D-5 and total floor 4 area up
Malls, Religious Places to 500 sq. m and up to
300 persons
5 Hospital/Diagnostic Institutional C-1 Height up to 6.0 meters Form-5
Center (without Bed and total floor area up to
Facility) 500 sq. m.
6 Hospital (with Bed Institutional C-1 Height up to 6.0 meters Form -6
Facility/only Day Care) and total floor area up to
500 sq. m. to 500 sq. m.
7 Business Building Like Business E-1 Height up to 15.5 meter Form-7
Offices, Banks, and total floor area up to
Professional 500 sq. m.
Establishments like
Offices of Architects-
Engineers-Doctor's
Lawyer's, Post Offices
and Police Station
8 Laboratories, Research Business E-2 Height up to 15.5 meter Form-8
Establishment, Clinics, and total floor up to 500
Libraries and Test sq. m.
Houses
9 Shops, Stores, Mercantile F-1 Height up to 9.0 meter Form-9
Departmental Stores, and total floor area up to
Market and sale of 500 sq. m.
Merchandise either
wholesale or retail
10 Shops like sweet Mercantile F-1 Height up to 6.0 meter Form-10
making and selling, and total floor area up to
manufacturing and 500 sq. m.
selling of ornaments

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11 Building used for Low Industrial G-1 Height up to 15.0 metre Form-11
Hazard Industries and total floor area up to
(Abrasive 500 sq. m
Manufacturing
Premises, Aerated
Water Factories,
Agarbatti
Manufacturing. Areca
Nut Slicing and/or Betel
nut Factories, Analytical
and/ or Quality Control
Laboratories, Asbestos
Steam Packing and
Lagging Manufacturing.
Battery
Charging/Battery,
Service Stations,
Battery Manufacturing.
Breweries, Brick Works,
Canning Factories,
Cardamom Factories,
Cement Factories
and/or
Asbestos or Concrete
Products,
Manufacturing,
Ceramic Factories and
Crockery and
Stoneware Pipe
Manufacturing, Clay
Works, Clock and
Watch Manufacturing.
Coffee Curing
Roasting and Grinding.
Premises,
Condensed Milk
Factories, Milk
Pasteurising Plant and
Dairies,
Confectionery
Manufacturing, Electric
Generating Houses
(Hydro electric),
Electric Lamps
(Incandescent and
Fluorescent) and TV
Picture Tube
Manufacturing, Electro
Plating Works
Engineering

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Workshops, Fruits and

Vegetables Dehydrating
and Drying
Factories, Fruit
Products and
Condiment Factories,
Glass and Glass
Fibre Manufacturing,
Godowns and
Warehouses Storing
Non-combustible
White Goods only,
Green Houses, Gold
Thread/Gilding
Factories, Gum and/or
Glue and Gelatine
Manufacturing, Ice-Ice
Candy and Ice-cream
Manufacturing. Ink
(Excluding Printing Ink)
Factories, Mica
Products
Manufacturing. Pottery
Works, Poultry Farms,
Salt Crushing Factories
and Refineries, Stables,
Sugar Candy
Manufacturing. Sugar
Factories and
Refineries,
Tanneries/Leather
Goods Manufacturers,
Umbrella Assembling
Factories, Vermicelli
Factories, Water
Treatment/Filtration
Plants and Water Pump
Houses, Cashewnut
Factories, Beedi
Factories, Bookbinders,
Envelopes and Paper
Bag Manufacturing, Dry
Cleaning. Dyeing and
Laundries)
12 Warehouses, Cold Storage H Single floor having height Form-12
storages Freight Depots up to 9.0 metre and total
floor area up to 500 sq.
m

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3.0 Scheme Discovery

In addition to citizen-centric services, WB eDistrict 2.0 positions itself as a Single Window access point for
the various beneficiary schemes. To see the schemes available on the date of the visiting the portal, the
user needs to click on the Schemes link to open the Scheme Discovery window as shown below.

FIGURE 4
In order to know more about the scheme, the user can either use the Search option to search for the
necessary scheme by typing the name or use the available Filters. In case the user wants to know more
about say the Krishak Bandhu Scheme, a popular scheme, falling under the Loan, the user can click on
the Scheme Name and learn more about the same. The following screen appears.

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FIGURE 5

In case the user intends to avail a scheme, the user must register itself with the portal first using the
REGISTER option and then login to the portal using the LOGIN option and complete the process by providing
his or her unique username and click on Sign In.

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4.0 User Registration

User Registration is mandatory for availing any of the available schemes or services. In case the visitor to
the portal is an occasional surfer, he or she can get a good idea of the portal without going through the
registration process.

In case the visitor to the portal wants to avail the service, then he or she needs to be a registered user.
Users can register themselves with the revamped eDistrict Portal by clicking the REGISTER link and filling
in the necessary details. The following screen appears as the user clicks on the REGISTER link.

FIGURE 6
The default screen is designed to capture the Personal Details of the user. This includes Name, Email Id,
Mobile Number and Date of Birth. All the details are Mandatory in Nature. Users are required to fill-up the
necessary details and click on the Register button. This leads to the next screen.

The user is required to select a Username of his or her choice. This entry is validated against the user names
which are already registered. In case the same is repeated, an appropriate user message is flashed to warn
the user regarding the non-availability of the same. Once the user provides valid values for all the remaining
fields, he or she needs to click on the Register button to move to the final screen where the OTP shared
must be validated to complete the User Registration process.

Once the User Registration is Successful, the User needs to login using the User ID and the OTP. The user
is directed to the following page which is the dashboard.

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FIGURE 7

The Dashboard shows the application count against various statuses. For a new user this count is Zero
for all the status categories.

FIGURE 8

Status Meaning

Pending Actions Count of Applications which have been

successfully submitted and are yet to be acted
upon by the actor

Draft Count of Applications which are saved as Draft

Approved Count of Applications that have been approved

Reject Count of Applications that are rejected on various

grounds

Submitted Count of Applications that have been submitted

successfully

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5.0 Applying for Obtaining Self Certification of Fire Safety

User needs to find the service as shown below.

FIGURE 9
The following screen appears when the user clicks on the Service Name.

FIGURE 10
The user needs to click on the Accept button to proceed further. The following screen appears.

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FIGURE 11
The user needs to fill in the application form. The user needs to input the Building Details by selecting the
appropriate options from the two dropdown entities and then click on Search & Next to proceed. As both
the entities shown are Mandatory fields, they have red colored asterisk (*) mark next to them.

5.1 Filling up the Application

The user needs to fill up the application form in a sequential manner. The following opening screen is
displayed as the user starts the application process.

FIGURE 12
As per the business requirements, the user must provide the information under the following three heads.

• Applicant Basic Information

• Applicant Address Details
• Other Details

The first information category which the applicant must fill in is Applicant Basic Information.

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FIGURE 13
As a part of the Applicants Basic Details mobile number provided by the applicant must be verified. To
verify the same the applicant must enter the mobile number and click on the Verify button. A One Time
Verification Code is sent to the mobile number mentioned. The user needs to provide the code to complete
the process related to verification. The following screen depicts the process.

FIGURE 14
The user must click on the Validate button to submit the OTP and once the OTP is accepted, the mobile
number verification process is completed.

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FIGURE 15
Incase the applicant tries to proceed with the application without verifying the mobile number, a warning
message as shown below is displayed.

FIGURE 16
In case the user does not receive the OTP, he/she must click in the Resend OTP button to receive the OTP
once again.

As soon as the Mobile No. field is verified by providing the correct OTP, a blue tick mark appears. The
applicant needs to fill in the complete Address of the Applicant in the next screen. The following
screenshot may be referred.

FIGURE 17

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Next, the applicant needs to fill in the Other Details.

FIGURE 18
To go to the previous screen, the applicant must click on the Back button. The applicant can Save the
application as a draft application by clicking the Save button. The application can be viewed from
Dashboard as shown below.

FIGURE 19

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Additionally, on clicking the Save button, the Preview button becomes enabled as shown below.

FIGURE 20
The applicant can then Click on the Preview button to preview the application.

FIGURE 21

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To proceed further, the applicant must click on the Submit button. The following screen appears next. This
ensures that the details provided by the applicant are submitted to e-District Application portal. The
following screen appears.

FIGURE 22

The Unique AIN is generated for the application submitted. The above screenshot may be referred to.

The Application acknowledgement can be downloaded / printed for records by clicking on the Downloads
button.

FIGURE 23

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5.2 Deleting Draft Application that is no longer needed

The user needs to click on the Trashcan Icon as shown below.

FIGURE 24

The following screen appears.

FIGURE 25
The user has to click on the Ok button to confirm the deletion. A confirmatory message appears
confirming the deletion.

FIGURE 26

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5.3 Editing a Draft Application

The user has to click on the Edit icon as shown below to edit the draft.

FIGURE 27

5.4 Download Application Acknowledgement

The user needs to click on the Download Acknowledgement icon as shown below.

FIGURE 28

5.5 Searching an Application

To search for an application the user should enter the Unique AIN of the application in the Search
Box. The following screen shot may be referred to.

FIGURE 29

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5.6 Tracking Application Status

To track the status the user needs to click on the Track Case Status Icon as shown below.

FIGURE 30

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5.7 Checking the Application Outcome

In order to check the outcome of an application, the user has to follow the following steps:

• Login to WB eDistrict portal

• Search the application using the search features with the help of the Unique AIN as
mentioned in the previous section.
• Application may have the outcome as Approved or Rejected as per the merit of the case. The
following screen shot shows an application which has been Approved.

FIGURE 31

FIGURE 32

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6.0 Connecting Helpdesk

WB eDistrict portal aims to serve a huge number of individuals under different roles. In case, the user
gets stuck at a specific point, he or she can click on the Helpdesk link or select the Contact Us menu
provided. The following screen appears.

Figure 33

The Contact Us section also provides the user to submit generic feedback on the portal as well. The
Helpdesk Link is greyed out. If the user tries to click on the same, the system checks the login status and
in case the user is not logged in, an alert “Please log in first to use helpdesk.” is displayed.

Once the user has logged in to the portal, he should click on the Helpdesk link to access the Helpdesk
feature. The following screen appears.

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Figure 34

Under the User Details information group, Name and Number of the active user are displayed. The user
needs to fill in the Problem details information group. The user has to provide the Department, Service
name, Module name and the corresponding Unique Identifier i.e. AIN or Registration Number. In the
Description box, the user has to provide the problem statement and then upload the document in
support of the issue.

Figure 35

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The Submit button gets enabled and the user must click on the same to submit the concern. A Unique
request number is generated. In order to track progress of the concern, the user needs to click in the
View Registered List button. The following screen appears.

Figure 36

Once the action is taken, the user gets a button/link which can be clicked upon to view the updated
resolution / feedback /action taken by the Help Desk team.

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7.0 Submitting Feedback

In order to submit the feedback, the user needs to enter the name and mobile number and select the rating
against the feedback survey parameters and finally enter the comments as shown below.

FIGURE 37

The user has to click on the SUBMIT button to successfully register the feedback with the portal. In case
the user needs to change the selection, he or she can click on the RESET button provided.

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8.0 Logging Out

To Logout the user needs to click the User Icon and click on the Logout button as shown below.

FIGURE 38

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9.0 Raising a Grievance

Coming Soon!!!!!!!!!!!!

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