Prepare a detailed ICTPMG611

design brief
 This unit describes the skills and knowledge required to
prepare a detailed design brief to realise a building and
equipment provisioning project, including costing, vendor
Introduction and technology choices, scheduling and resourcing.

It applies to individuals with a high level of specialist

technical skills and knowledge in optical
telecommunications and IT networks using internet
protocol (IP) systems for a new installation or upgrade of
capacity or technology for an existing network or
subsystem for convergence to next generation networks
(NGN).
CHAPTER 1: EVALUATE DESIGN REQUIREMENTS

• In this chapter, you will learn about the following:

• Consult relevant legislation, codes, regulations and standards that impact on project
• Determine need for enhancement to new or existing telecommunications network
from telecommunications project plan and associated project brief
• Determine specific purpose and type of network growth and enhancement using
collated data from other relevant sources
• Consult client regarding enterprise criteria and determine timeframe for design plan
• Establish and organise design resource requirements
 Users and systems: the
interaction between users and
Telecommunication devices.
systems
requirements
Systems and systems: the
interaction of
telecommunication systems of
one with another.
 • Many years ago a telephone was a simple
device to operate.
• Even if one still uses a simple device one
can subscribe to an assortment of features,
such as call forwarding, call waiting,
automatic call-back, automatic recall, etc.
Users and • The explosive growth of all these features
systems has created a problem for their providers,
namely how to describe them.
• A standard method for specifying
telephone features is by examples, or
scenarios.
• Unfortunately, this is like describing a
system by enumerating test cases.
 1.1 Consult relevant legislation, codes, regulations and standards
that impact on project

• Licensed telecommunications carriers have the power to inspect land to determine

whether the land is suitable for the carriers’ purposes; install a facility on the land; and the
power to maintain a facility that is situated on the land.
• The power to install a facility may only be exercised with respect to certain types of
infrastructure, such as a facility defined in the Ministerial Telecommunications
Determination 1997 or a temporary defence facility, or if the carrier holds a Facility
Installation Permit (FIP).
 Small radiocommunications antennae and dishes
erected on existing towers or buildings and designed to
be unobtrusive

Underground and above ground housing

Low-impact
facilities Underground cables

Public payphones

Temporary emergency facilities.

Carrier conditions

• Cause as little detriment, damage and inconvenience as practicable

• Ensure land is restored to a condition similar to its condition before the activity
began
• Act in accordance with good engineering practice
• Protect the safety of persons and property
• Ensure the design, planning and installation of facilities is in accordance with best
practice and complies with ACMA or industry codes or standards
• Minimise interference with public utilities, roads and paths, traffic and land use
• Protect the environment.
 The Ministerial Code of Practice sets out
arrangements for carriers to inform land
owners or occupiers of proposed
Notifying installation and the processes that apply
to objections to the activity.
landowners
and occupiers Usually, carriers must provide written
notice to landowners and occupiers of
intention to install a facility at least 10
business days before the activity is to
take place.
 Companies are often reluctant to invest in network upgrades
1.2 Determine need for because of the expense and labor involved, but making this
enhancement to new or existing investment is critical as outdated network can greatly inhibit
telecommunications network productivity and service to customers.
from telecommunications
project plan and associated Telecommunications audit services can identify weaknesses in
project brief
existing networks and suggest upgrades or new infrastructure to
provide a comprehensive, scalable solution.

Network infrastructure is the telecommunications backbone of

companies and other organisations.

Network infrastructure, in general, serves to connect various devices

to allow them to interact.
 Telecom network management solutions consultants
Common Steps can analyse an existing network and make suggestions
For Network for upgrades or a new network.
Upgrades Some common steps involved in this process include:

A site visit will allow network consultants to examine

existing equipment and users.

Consultants will also quiz company IT staff about

future growth and needs.
Why company’s
might need a 1. TO GROW YOUR 2. TO IMPROVE 3. TO ENABLE A
better business BUSINESS YOUR SERVICE RESTRUCTURE

phone
package?

4. TO GET WITH 5. TO ADOPT A 6. TO REDUCE

THE TIMES ‘WORK ANYWHERE’ BUSINESS COSTS
CULTURE
 Grow to the next stage and future-proof your phone
line

Supercharge your customer service

The Art of Enable a business restructure

Being Smart
Leverage technological advancements to boost the
business

Allow flexible working

Encourage long-term cost savings

• Before wires and virtual networks transmitted
communications, there were smoke signals, drums and
carrier pigeons.
• Fortunately, technology has come a long way since then to
the point where it's impossible to overstate the
significance of telecommunications technology to any
business, especially as it relates to growing the capacity of
small businesses.
• From telephones, facsimile, television, Internet and the
vast array of private networks, telecommunications
technology is like your firm's central nervous system.

1.3 Determine specific purpose and type of network growth and

enhancement using collated data from other relevant sources
 Perhaps the most important role of
telecommunications is fulfilling its most basic
purpose of transmitting data.

Transmit Data
The technology includes telephony and video
conferencing, facsimile, broadcast and
interactive television, instant messaging,
email, distributed electronic collaboration, a
host of Web- and Internet-based
communication and data transmission.
 Switched communications network

Broadcast network

Network access
Types of
networks Scheduled access

Random access

Carrier sense multiple access

Spread-spectrum multiple access

 In response to declining revenue from legacy, and
1.4 Consult connectivity-based services, telecommunication
companies are diversifying their service portfolios
client regarding to generate new revenue streams.
enterprise
criteria and However, most carriers are overlooking an
essential component of these new offerings:
determine customer support.
timeframe for
design plan Many telecommunication companies have long
struggled to embed a customer-centric and
quality-driven strategy and execution model into
their customer care organizations.
 Segmentation-based service

As telecommunications offerings The reason: As numerous

evolve, one of the biggest studies confirm, there is a direct
industry trends is that operators correlation between "good
are trying to find ways to engage customer service" and such
in a conversation with their value-management levers as
customer base via their customer satisfaction, retention,
customer care organisation. and up/cross-sell propensity.
 These improvements to the service operation also
provide telecoms with the capability to capture
Sales potential potential sales opportunities.

Customer care touches customers every day,

thousands of times.

Consequently, deploying a "sales in service" model

should be on the agenda of every major operator
today; as the telco service portfolio diversifies there
are many new products and services to sell.
 Step 1: Define your project goals

Step 2: Write down important milestones

Creating a
Step 3: Decide on the timeframe
timeframe for
project design Step 4: Find the best way to visualise your roadmap

Step 5: Set up your project management timeline

Step 6: Report, analyse, and improve

1.5 Establish and organize design resource requirements

• These guidelines address specific requirements for the design of telecommunications

infrastructure in new buildings.
• It does not include fire alarm systems, distributed antenna systems, access control/security
systems, energy management, environmental control, paging systems and audio visual
systems.
 A. Requirements Applying to all Telecommunications
Spaces
Telecommunications
Design Guidelines
B. Horizontal and Vertical Pathways

C. Telecommunications Outlets

D. Miscellaneous

E. Cabling Reroutes
 • A TR serving 50 WAs or 5000 SF must be at
least 10'x 8' in (A typical WA is 10'X10' or
100 SF)
Typical room • A TR serving an area larger than 5000 SF and
less than or equal to 8000 SF must be at
layouts follow least 10'x 9’.
at the end of • A TR serving an area larger than 8000 SF and
less than or equal to 10,000 SF must be at
this chapter least 10'x 11’.
• For a building where useable floor area
served is much less than 5000 SF, a small 8'x
6' TR
 CHAPTER 2: EVALUATE INFORMATION TO PREPARE DESIGN
DRAWINGS

• In this chapter, you will learn about the following:

• Obtain site access through consultation with affected property owners where project impacts on
private property
• Collect field data and propose ways to manage physical impediments that may affect building
construction work
• Verify existing equipment, equipment layouts and building services to plan for network growth
• Ascertain impact of relevant heritage, environmental and other governmental legislation, and initiate
action or organise consultative processes to gain approvals according to enterprise policy
• Prepare design drawing according to enterprise requirements
Design drawings are used to develop and communicate ideas about a
developing design:

• Develop and communicating the brief.

• Investigate potential sites and assess options.
• Develop the approved idea into a coherent and co-ordinated design.
• Communicate the developed design to other parties, such as the local planning
authority, the building control body, contractors and suppliers.
• Record the completed construction.
• Record ongoing changes to the completed construction.
 Very broadly, design drawings are categorised as:

• Feasibility studies.
• Options appraisals.
• Concept drawings.
• Detailed design (or developed design).
• Technical design.
• Tender drawings.
• Shop drawings, installation drawings and construction drawings.
 2.1 Obtain site access through consultation with affected property
owners where project impacts on private property

Site selection is the process of examining multiple options and assessing

their relative advantages and disadvantages.

Site selection comes after the needs assessment is completed.

If you select a site before the needs assessment, you may compromise on
key design aspects due to site limitations.
 Importance of Site Location

• Learn about the neighbourhoods of your potential sites.

• Walk through the area and chat with residents to better understand whether the site is a
viable option and if your project is welcome.
• Avoid developing a site plan too quickly.
• Professionals recommend developing one to three alternative site plan concepts for
potential sites.
• With multiple site options, you can rank project priorities — e.g., cost, location, and size.
 Site Selection Criteria

(1) Location (2) Site/Land (3) Building (4) Costs and (5) Legal and
Renovations Timing Issues
 Calculations to Assist Site Decision-Making

Cost Per Square Cost of Rent Per Square Site Acquisition

Foot (cost psf) Improvements Foot (rent psf)
 2.2 Collect field data and
propose ways to manage
physical impediments that
may affect building
construction work
 Observation

The four field Questionnaire

data
collection
techniques Interviews

Focus Group Discussion

Some of the DIGITISED DATA REAL-TIME
ways to COLLABORATION

collect data
include:

NO INTERNET. NO TYING DATA TO REAL

PROBLEM WORLD LOCATIONS AND
ACTIONS
 2.3 Verify existing equipment, equipment layouts and building
services to plan for network growth

• Equipment validation is a term used to describe a set of independent procedures that are
used to check if a product meets the specifications and requirements of its intended
purposes.
• Regulatory agencies around the world have strict requirements for quality, procedures,
performance testing, safety checks and the like, for a wide range of products.
 In precision instruments, lab equipment or
specialised machinery, even minor
inaccuracies can cause problems and lead to
inaccurate or incomplete results.
The
Importance of Equipment validation ensures your product
Equipment will consistently perform within a given
range.
Validation
Most consumers look for certification from
quality management systems, like ISO, before
they even consider buying a product.
 Documentation Availability

Component and Design Verification

Different Electrical Connections and Supply

Aspects of Utility Supply

Equipment Safety Compliance

Validation Critical Instrument Calibration

Environmental Verification

Standard Operating Procedures

Instrumentation for Validation

 Design Qualification (DQ)

Installation Qualification (IQ)

Validation
Process Operational Qualification (OQ)

Performance Qualification (PQ)

Component Qualification (CQ)

 2.4 Ascertain impact of relevant heritage, environmental and other governmental
legislation, and initiate action or organise consultative processes to gain approvals
according to enterprise policy

• A heritage asset management strategy will assist an agency in the conservation of its
heritage assets.
• A heritage asset management strategy can also provide the basis for permit exemptions to
streamline cultural heritage approvals from state and local government, for agencies
managing heritage assets.
• State agencies identify, within their heritage asset management strategy, a list of heritage
places and objects included on the National Heritage List, Victorian Heritage Register and
Aboriginal Heritage Register and heritage overlay.
 A new Telecommunications National Code is
being developed to replace the existing Code
which came into force on 30 June 1994.
Steps to gain
approval as Shortly after the new government was
elected, the Minister for Communications
per enterprise and the Arts promised that a new National
policy Code would be in place by 1 July 1996.

The Government has indicated its intention

to put in place as soon as practicable a new
National Code incorporating tighter
notification and consultation procedures.
2.5 Prepare design
drawing according • In the early stages they might simply
demonstrate to the client the ability of
to enterprise a particular design team to undertake
requirements the design.
 • Develop and communicating the brief.
• Investigate potential sites and assess
options.
• Develop the approved idea into a
Design coherent and co-ordinated design.
drawings may • Communicate the developed design to
other parties, such as the local
used to: planning authority, the building control
body, contractors and suppliers.
• Record the completed construction.
• Record ongoing changes to the
completed construction.
 Ensuring collaborative practices are adopted.

Amongst Coordinating quality control systems.

other things,
this may Adopting standard methods and procedures.

involve:
Coordinating the preparation and issue of
production information to contractors and suppliers.

Reviewing designs prepared by contractors and

suppliers.
CHAPTER 3: SELECT DESIGN OPTION

• In this chapter, you will learn about the following:

• Analyse proposed network needs to determine set of realistic design options
• Evaluate and select preferred design option according to approved enterprise
criteria and discuss selected option with client
• Assess system compatibility and make modifications to design
 3.1 Analyse proposed network needs to determine set of realistic
design options

• Next Generation Networks (NGN) are the systems based on emerging Packetisation
technology of IP which leads to convergence of networks, services and markets and
enhancing efficiency and flexibility and follow the layered approach for separation of
Infrastructure, Service Control and Service Provision functions.
• NGNs offer service providers and operators a converged, efficient and flexible IP-based
platform which can evolve in a modular and flexible manner to create, deploy and manage
innovative unified application services.
3.2 Evaluate and select preferred design option according to approved
enterprise criteria and discuss selected option with client

• Every design option tells its own story about its various goals, team resources,
etc., and detailed project planning is required to get the story right.
• Every story is based on an outline and in the project management world, a
project plan.
 Sit down with your client and review the
project

Project Your own research in terms of your

client’s competition
Proposal
Design
Main decisions

Design of project work for your client or

team
 This is normally a 1 or 2-page
overview of the proposal as a
whole.

Executive You should be writing this at

Summary the end so that you yourself
can see the whole proposal.

It is very important as clients

will look here or the budget
first.
 Project Goals

Not only the main goal is

included here, but also
This is a summary of all
smaller goals that can be
goals desired by the time
accomplished through
the project is completed.
individual activities with the
project itself, for example.
 This section is simply the budget.

In this section, you should clearly state

Fees & how much your services will cost etc.

Reimbursements
Each task should be listed out with a
monetary figure alongside.

In the billing and schedule section you’ll

lay out the production schedule and when
you are to be paid.
3.3 Assess Compatibility is nothing but
the capability of existing or
system
living together.
compatibility
and make
modifications In normal life, Oil is not
to design compatible with water, but
milk can be easily combined
with water.
 Hardware

Operating Systems

Software

Types of Network

Compatibility
Tests
Browser

Devices

Mobile

Versions of the software

 There are 2 types of version checking

Backward compatibility Forward compatibility

Testing is to verify the Testing is to verify the
behavior of the developed behavior of the developed
hardware/software with hardware/software with
the older versions of the the newer versions of the
hardware/software. hardware/software.
 BrowserStack
Tools for
Compatibility
Testing
Virtual Desktops
CHAPTER 4: PREPARE DESIGN PLAN

• In this chapter, you will learn about the following:

• Prepare detailed design plan, including relevant geographical and topological
information, equipment and material and cost estimates
• Discuss final designs with planners and project management, and obtain
approval to proceed
• Produce final detailed design brief with drawings, material requirements, and
testing and maintenance plans for operational staff to follow
 Networking—the communication between two
4.1 Prepare detailed design plan,
including relevant geographical
or more networks—encompasses every aspect
and topological information,
equipment and material and cost
of connecting computers together.
estimates

Networks have grown to support vastly

disparate end-system communication
requirements.

A network requires many protocols and

features to permit scalability and manageability
without constant manual intervention.
Discussions are
divided into the
Designing Designing campus networks
following
general topics

Designing Designing WANs

 Circuit switching
WAN services
are provided
through the
following Packet switching

three primary
switching
technologies Cell switching
 Necessity to connect to remote sites

Traditional
shared-media Growing need for users to have remote
access to their networks
networks are
being Explosive growth of the corporate
overtaxed intranets

because
Increased use of enterprise servers
4.2 Discuss final designs with planners and project management, and
obtain approval to proceed

• An approval process is the method an organization uses to approve anything from

documents, invoices, budgets, and purchase orders, to a new process that a company
wants to institute.
• Implementing an approval process can standardise an organization’s internal processes,
and also save time by creating a dependable, repeatable system.
• Approval processes are a type of workflow, which is any sequence of work from initiation
to completion, that you can create to ensure work is approved the same way every time.
 Submission

Assign Approvers

Elements of
Set Permission Levels
an Approval
Process Set Due Dates

Automatic Alerts and Notifications

Record/Log
 How should requests be submitted?

There are a What documentation should you include?

number of
How many steps are there, and what are they?
questions that
can guide Who approves each step?

your Who should edit submissions, and at which steps?

structural Under what criteria should requests be automatically
design approved or rejected?

What actions happen when a request is approved or rejected?

 Content Manager Assigns Tasks

Writer Receives Email Notification

How to Create
a Content or
Writer Reviews Tasks

Document Writer Submits First Draft to Editor

Approval Editor Returns Comments

Process Writer Submits Final Draft

Editor Approves or Rejects Content

Producer Publishes Content

4.3 Produce final detailed design
brief with drawings, material
requirements, and testing and
maintenance plans for
operational staff to follow
 Verify the objectives and priorities of the project.

Ensure space, time and budget parameters are aligned with the
client’s vision and needs.

Physical
Ensure expectations are reasonable and attainable.

requirements Clarify client roles and the project structure.

process Establish how much the client knows already and their level of
experience; do they already have a clear brief?

should Gather contextual information.

Gather user information.

Establish the building life span and flexibility requirements.

 1. Building surveys.

2. Site surveys.

3. Information about ground conditions.

Site 4. The location and capacity of utilities.

information
5. Access and other constraints.

6. Legislative constraints.

7. Existing planning consents.

 Schedules of accommodation, areas and special requirements.

Schedules of users , their numbers, departments, functions,

organisational structure and operational characteristics.

Spatial policies .

Spatial Required adjacencies, groupings and separations.

requirements
Zoning.

Circulation guidelines and identification of major circulation

flows.

Phasing.
 Planning requirements.

Outcome of any consultation processes.

Project
Budget.
requirements
and other Project programme and key milestones.
issues
Known risks.

Targets for post occupancy evaluation outcomes and

other performance targets.
Any Questions?
Thankyou