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Sami Ullah IT Support Officer

Sami Ullah is a Computer Science graduate with experience as an IT Support Officer at Challenge Apparels Pvt. Ltd., where he provides technical support and maintains IT operations. He holds a BSc in Computer Science and possesses skills in troubleshooting, hardware/software installation, and surveillance system monitoring. Sami is proficient in Urdu and English and has interests in reading tech articles and graphic designing.

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8samiullah
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24 views2 pages

Sami Ullah IT Support Officer

Sami Ullah is a Computer Science graduate with experience as an IT Support Officer at Challenge Apparels Pvt. Ltd., where he provides technical support and maintains IT operations. He holds a BSc in Computer Science and possesses skills in troubleshooting, hardware/software installation, and surveillance system monitoring. Sami is proficient in Urdu and English and has interests in reading tech articles and graphic designing.

Uploaded by

8samiullah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Sami Ullah

Address: House No. 140-B, Block B, Mohallah Gulshan Ravi, Lahore


Contact: +92-306-0764653 | Email: [email protected]

PROFESSION DETAILS

Professional Summary:
Motivated and detail-oriented Computer Science graduate with hands-on experience in IT support and surveillance
systems. Seeking to contribute as an IT Support Officer, where I can apply my technical skills, problem-solving ability,
and passion for technology to ensure smooth IT operations and excellent user support.

CAREER REVIEW
Challenge Apparels Pvt. Ltd.
IT Support Officer
May 2022 – Present
Lahore, Pakistan

Key Responsibilities:
• Provided first-level technical support for hardware, software, and surveillance systems.
• Monitored and maintained daily IT logs, ensuring timely issue resolution and system availability.
• Assisted with system updates, installations, and troubleshooting of devices.
• Collaborated with the management and technical teams for smooth departmental IT
operations.
• Ensured compliance with IT policies and SOPs while maintaining data confidentiality.
• Created performance reports and maintained regular updates for ongoing technical issues.

EDUCATION & CERTIFICATION

BSc – Computer Science


Islamia University of Bahawalpur
2020 – 2021

Intermediate – FA
City College Minchin Abad (BISE Bahawalpur)
2018 – 2019

Matriculation – Science
Govt. Higher Secondary School Macleod Gunj (BISE Bahawalpur)
2014 – 2015
Soft Skills
• Skills

• Desktop & Printer Support

• Networking Basics

• Troubleshooting & Diagnostics

• Hardware & Software Installation

• Windows OS & MS Office

• Surveillance System Monitoring (CCTV)

• Communication & Coordination

• Ticket/Log Reporting System

Languages
• Urdu – Native
• English – Proficient

Interests
• Reading Tech Articles
• Graphic Designing
• Gardening

Travel Operations ♦ Domestic & International Travel Arrangements ♦ Airline Ticketing ♦ Business Development ♦ Reservation ♦
Strategic

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