OPERATION MANUAL

System air conditioner

RXYQ6AYM
RXYQ8AYM
RXYQ10AYM
RXYQ12AYM
RXYQ14AYM
RXYQ16AYM
RXYQ18AYM
RXYQ20AYM
Operation manual 1. Definitions
Contents 1.1. Meaning of warnings and symbols
Page
1. Definitions.................................................. 1 Warnings in this manual are classified according
1.1. Meaning of warnings and symbols.......... 1 to their severity and probability of occurrence.
1.2. Meaning of used terms........................... 1
1.3. Safety precautions................................. 2 DANGER
2. Introduction................................................. 6 Indicates an imminently hazardous situation
2.1. General information............................... 6
2.2. System layout....................................... 6 which, if not avoided, will result in death or
3. Before operation......................................... 7 serious injury.
4. User interface............................................. 7
5. Operation range......................................... 7 WARNING
6. Operation procedure.................................. 7 Indicates a potentially hazardous situation
6.1. Cooling, heating, fan only, automatic which, if not avoided, could result in death
operation and dry operation.................... 7 or serious injury.
6.2. Program dry operation............................ 9
6.3. Adjusting the air flow direction................. 9 CAUTION
6.4. Setting the master user interface............. 10 Indicates a potentially hazardous situation
6.5. Precautions for group control system
which, if not avoided, may result in minor or
or two user interface control system......... 11
7. Energy saving and optimum operation...... 11 moderate injury. It may also be used to alert
8. Maintenance.............................................. 12 against unsafe practices.
8.1. Maintenance after a long stop period
(e.g.,at the beginning of the season)......... 12 NOTICE
8.2. Maintenance before a long stop period Indicates situations that may result in
(e.g.,at the end of the season)................. 12 equipment or property-damage accidents only.
9. Symptoms that are not air conditioner
troubles.................................................... 12
9.1. The system does not operate.................. 12 INFORMATION
9.2. Cool/Heat cannot be changed over.......... 12 This symbol identifies useful tips or additional
9.3. Fan operation is possible, but cooling/ information.
heating do not work............................... 12 Some types of danger are represented by
9.4. The fan strength does not correspond
special symbols:
to the setting......................................... 12
9.5. The fan direction does not correspond
to the setting......................................... 13 Electric current.
9.6. White mist comes out of a unit................. 13
9.7. The user interface display reads “U4” Danger of burning and scalding.
or “U5” and stops, but then restarts after
a few minutes........................................ 13
1.2. Meaning of used terms
9.8. Noise of air conditioners......................... 13
9.9. Dust comes out of the unit...................... 13 Installation manual:
9.10. The units can give off odours................. 13 Instruction manual specified for a certain product
9.11. The outdoor unit fan does not spin.......... 13 or application, explaining how to install, configure
9.12. The display shows “ ”....................... 13 and maintain it.
9.13. The compressor in the outdoor unit
does not stop after a short heating
operation.............................................. 13 Operation manual:
9.14. The inside of an outdoor unit is warm Instruction manual specified for a certain product
even when the unit has stopped.............. 13 or application, explaining how to operate it.
9.15. Does not cool very well.......................... 13
9.16. Hot air can be felt when the indoor unit Maintenance instructions:
is stopped............................................. 13 Instruction manual specified for a certain product
10. Troubleshooting......................................... 14 or application, which explains (if relevant) how to
11. After-sales service and warranty............... 14
11.1. Warranty period.................................... 14 install, configure, operate and/or maintain the
11.2. After-sales service................................ 14 product or application.
11.3. Shortening of “maintenance cycle” and
“replacement cycle” needs to be
considered in following situations............ 15
11.4. Malfunction codes................................. 16

1
Dealer: WARNING....... • Failure to follow these
Sales distributor for products as per the subject instructions properly may
of this manual. result in personal injury or
loss of life.
Installer: WARNING....... • This unit contains electrical
Technical skilled person who is qualified to install and hot parts.
products as per the subject of this manual. • Before operating the unit,
be sure the installation has
User: been carried out correctly
Person who is owner of the product and/or by an installer. If you feel
operates the product. unsure about operation,
contact your installer for
Service company: advice and information.
Qualified company which can perform or CAUTION........ • Failure to observe these
coordinate the required service to the unit. instructions properly may
result in property damage
Applicable legislation: or personal injury, which
All international, European, national and local may be serious depending
directives, laws, regulations and/or codes on the circumstances.
which are relevant and applicable for a certain
product or domain. • After reading, keep this manual in a convenient
place so that you can refer to it whenever
Accessories: necessary. If the equipment is transferred to a
Equipment which is delivered with the unit and new user, be sure also to hand over the manual.
which needs to be installed according to
instructions in the documentation. WARNING
• Do not place objects in direct proximity of the
Optional equipment: outdoor unit and do not let leaves and other
Equipment which can optionally be combined to debris accumulate around the unit.
the products as per the subject of this manual. Leaves are a hotbed for small animals which can
enter the unit.
Field supply: Once in the unit, such animals can cause
Equipment which needs to be installed according malfunctions, smoke or fire when making contact
to instructions in this manual, but which are not with electrical parts.
supplied by Daikin. • Consult your local dealer about installation work.
Doing the work yourself may result in water
leakage, electric shocks or fire hazards.
1.3. Safety precautions
• Do not insert fingers, rods or other objects
To gain full advantage of the air conditioner’s into the air inlet or outlet.
functions and to avoid malfunction due to When the fan is rotating at high speed, it will
mishandling, we recommend that you read this cause injury.
instruction manual carefully before use.
Read the precautions thoroughly to avoid • Never let the indoor unit or the user interface
misuse of the equipment. get wet.
This air conditioner is classified under It may cause an electric shock or a fire.
“appliances not accessible to the general public”. • Do not put user interface in risk to wet place.
• The precautions described herein are classfied If water into controller, risk to electric leakage
as WARNING and CAUTION. They both contain and cause to electronics parts damaged.
important information regarding safety.
Be sure to observe all precautions without fail. • Be sure to use fuses with the correct ampere
• There are three kinds of safety precaution and reading.
tips listed in the following. Do not use improper fuses, copper or other wires
as a substitute, as this may result in electric
shock, fire, injury or damage to the unit.

2
• Consult your local dealer regarding what to • Be sure to install an earth leakage breaker.
do in case of refrigerant leakage. Failure to install an earth leakage breaker may
When the air conditioner is to be installed in a result in electric shocks or fire.
small room, it is necessary to take proper In order to avoid electric shock or fire, make
measures so that the amount of any leaked sure that an earth leak detector is installed.
refrigerant does not exceed the concentration
• Consult the dealer if the air conditioner
limit in the event of leakage. Otherwise, this may submerges owing to a natural disaster, such
lead to an accident due to oxygen depletion. as a flood or typhoon.
Do not operate the air conditioner in that case,
• Beware of fire in case of refrigerant leakage.
or otherwise a malfunction, electric shock or fire
If the air conditioner is not operating correctly, may result.
i.e. not generating cool or warm air, refrigerant
leakage could be the cause. • Do not start or stop operating the air
Consult your dealer for assistance. The refrigerant conditioner with the power supply breaker
within the air conditioner is safe and normally turned ON or OFF.
does not leak. However, in the event of a leakage, Otherwise, fire or water leakage may result.
contact with a naked burner, heater or cooker may Furthermore, the fan will rotate abruptly if power
result in generation of noxious gas. Do not longer failure compensation is enabled, which may
use air conditioner until a qualified service person result in injury.
confirms that the leakage has been repaired.
• Do not use the product in the atmosphere
• Do not use the air conditioner until a service contaminated with oil vapor, such as cooking
person confirms that the portion where the oil or machine oil vapor.
refrigerant leaks is repaired. Oil vapor may cause crack damage, electric
shocks or fire.
• Turn off any combustible heating devices,
ventilate the room and contact the dealer • Do not install the air conditioner at any place
where you purchased the unit. where there is a danger of flammable gas
leakage.
• Improper installation or attachment of In the even of a gas leakage, build-up of gas
equipment or accessories could result in near the air conditioner may result in fire hazards.
electric shock, short circuit, leaks, fire or
other damage to the equipment. • Contact professional personnel about
attachment of accessories and be sure to use
• Consult your local dealer regarding only accessories specified by the manufacturer.
modification, repair and maintenance of If a defect results from your own workmanship,
the air conditioner. it may result in water leaks, electric shock or fire.
Improper workmanship may result in water
leakage, electric shocks or fire hazards. • Do not use the product in places with
excessive oily smoke, such as cooking room,
• Consult your local dealer regarding or in places with flammable gas, corrosive
relocation and reinstallation of the air gas, or metal dust.
conditioner. Using the product in such places may cause fire
Improper installation work may result in or product failures.
leakage, electric shocks or fire hazards.
• When the air conditioner is malfunctioning
• Before cleaning, be sure to stop the (giving off a burning odour, etc.) turn off power
operation, turn the breaker off or pull out to the unit and contact your local dealer.
the supply cord. Continued operation under such circumstances
Otherwise, an electric shock and injury may may result in a failure, electric shocks or fire
result. hazards.
• Do not operate the air conditioner with wet • Do not place flammable sprays or operate
hands. spray containers near the unit as this may
An electric shock may result. result in fire.
• Do not wash the air conditioner with water,
• Do not clean the product with organic
as this may result in electric shocks or fire.
solvents such as paint thinner.
The use of organic solvents may cause crack
damage to the product, electric shocks or fire.

3
• Be sure to use a dedicated power supply for • Do not place burners or heaters in places
the air conditioner. exposed to the air flow from the unit as this
The use of any other power supply may cause may impair combustion of the burner or
heat generation, fire or product failures. heater.

• Consult your dealer regarding cleaning the • Do not place heaters directly below the unit,
inside of the air conditioner. as resulting heat can cause deformation.
Improper cleaning may cause breakage of
plastic parts, water leakage and other damage • Do not allow a child to mount on the outdoor
as well as electric shocks. unit or avoid placing any object on it.
Falling or tumbling may result in injury.
• Be sure the air conditioner is electrically
• Do not block air inlets or outlets.
earthed.
Impaired air flow may result in insufficient
In order to avoid electric shock, make sure that
performance or trouble.
the unit is grounded and that the earth wire is
not connected to gas or water pipe, lightning
• Arrange the drain hose to ensure smooth
conductor or telephone earth wire.
drainage.
• Do not place a flower vase or anything Imperfect drainage may cause wetting of the
containing water on the unit. Water may building, furniture etc.
enter the unit, causing an electric shock
or fire. • Arrange the drain hose to ensure smooth
drainage.
• Avoid placing the controller in a spot which Imperfect drainage may cause wetting.
can be splashed with water. Water entering
the machine may cause an electric leak or • Be sure that children, plants or animals are
may damage the internal electronic parts. not exposed directly to air flow from the unit,
as adverse effects may ensue.
• Be aware that prolonged, direct exposure to
cool or warm air from the air conditioner or • Do not wash air conditioner or user interface,
to air that is too cool or too warm can be causing an electric shock or fire.
harmful to your physical condition and
health. • Do not put flammable containers, such as
spray cans, within 1 m from the blow-off
CAUTION mouth.
The containers may explode because the warm
• Do not remove the outdoor unit’s fan guard. air output of the outdoor unit will affect them.
The guard protects against the unit’s high speed
fan, which may cause injury. • Arrange the drain to ensure complete
drainage.
• Do not place objects that are susceptible to If proper drainage from the outdoor drain pipe
moisture directly beneath the indoor or does not occur during air conditioner operation,
outdoor units. there could be a blockage due to dirt and debris
Under certain conditions, condensation on the build-up in the pipe.
main unit or refrigerant pipes, air filter dirt or This may result in a water leakage from the
drain blockage may cause dripping, resulting in indoor unit. Under these circumstances, stop air
fouling or failure of the object concerned. conditioner operation and consult your dealer for
assistance.
• To avoid oxygen depletion, ensure that the
room is adequately ventilated if equipment • The appliance is not intended for use by
such as a burner is used together with the air unattended young children or infirm persons.
conditioner. Impairment of bodily functions and harm to
health may result.
• Do not place flammable sprays near the unit
as this can cause explosions. • Children should be supervised to ensure that
they do not play with the unit or its user
• Do not place appliances that produce naked interface.
flames in places exposed to the air flow from Accidental operation by a child may result in
the unit as this may impair combustion of impairment of bodily functions and harm health.
the burner.

4
• To avoid injury, do not touch the air inlet or • Do not use the air conditioner for purposes
aluminium fins of the unit. other than those for which it is intended.
These fins are sharp and could result in cutting Do not use the air conditioner for cooling
injuries. precision instruments, food. plants, animals or
works of art as this may adversely affect the
• Never touch the internal parts of the performance, quality and/or longevity of the
controller. object concerned
Do not remove the front panel. Touching certain
internal parts will cause electric shocks and • After prolonged use, check the unit stand
damage to the unit. Please consult your dealer and its mounts for damage.
about checking and adjustment of internal If left in a damaged condition, the unit may
parts. fall and cause injury.

• Do not leave user interface wherever there • Do not place items which might be damaged
is a risk of wetting. by moisture under the indoor unit.
If water gets into the remote controller there is Condensation may from if the humidity is above
a risk of electrical leakage and damage to 80%, if the drain outlet is blocked or the filter is
electronic components. polluted.
• Turn off the main power switch when the air • Ensure that user interface is not exposed to
conditioner is not to be used for prolonged direct sunlight.
periods. This will cause discoloration of the LCD display
When the main power switch is left on, some with resulting loss of readability.
electric power (watts) is still consumed even if the
air conditioner is not operating. Therefore, switch
• Do not wipe the controller panel with benzene
off the main power switch to save energy. When
or other organic solvent.
resuming operation, to ensure smooth running,
This will cause discoloration and/or peeling. If the
turn on the main power switch 6 hours before
panel needs cleaning, use a damp cloth with
operating the air conditioner again.
some water-diluted neutral detergent. Wipe with
a dry cloth afterwards.
• Watch your steps at the time of air filter
cleaning or inspection. • Do not operate the air conditioner when using
High-place work is required, to which utmost a room fumigation type insecticide.
attention must be paid. Fumigation chemicals deposited in the unit could
If the scaffold is unstable, you may fall or endanger the health of those who are hyper-
topple down, thus causing injury. sensitive to touch chemicals.
• Take care of scaffolding and exercise
caution when working high above ground
level.

• Do not operate with the control panel lid

open.
If water gets inside the panel, it may result in
equipment failure or electric shock.

• Do not sit or place objects on the outdoor unit

Falling yourself of objects could cause injury.

• Do not let children play on or around the

outdoor unit.
If they touch the unit carelessly, injury may
be caused.

• Never operate user interface buttons with

hard, pointed objects.
This may result in remote controller damage.
• Do not pull or twist user interface cord.
This may cause malfunctioning.

5
Installation Site 2. Introduction
2.1. General information
The indoor unit part of VRV heat pump system
can be used for heating/cooling applications. The
type of indoor unit which can be used depends on
the outdoor units series.
NOTICE
Where there is considerable use of mineral oil
For future modifications or expansions of
such as cutting oil. your system:
Where there is much salt such as a beach area.
Where there is sulphur gas such as in a hot- A full overview of allowable combinations
spring resort. (for future system extensions) is available
Where there are considerable voltage fluctua- in technical engineering data and should be
tions such as a factory. consulted. Contact your installer to receive
Where there are motor vehicles or marine more information and professional advice.
vessels. In general following type of indoor units can be
Where there is considerable atmospheric oil connected to a VRV heat pump system (not
such as in cooking areas. exhaustive list, depending on outdoor unit model
Where there are machines generating electro- and indoor unit model combinations):
magnetic radiation. VRV direct expansion indoor units (air to air
Where the air contains acidic or alkaline steam applications).
or a vapour. RA direct expansion indoor units (air to air
applications).
Wiring Combination of VRV direct expansion indoor units
with RA direct expansion units is allowed.
For more specifications, see technical engineering
data.

2.2. System layout

Your VRV heat pump series outdoor unit can be
one of following
Also pay attention to operating noise. models: RXYQ: Single and multi non-continuous
heating model.
Depending on the type of outdoor unit which is
chosen, some functionality will or will not exist. It will
be indicated throughout this operation manual when
certain features have exclusive model rights or not.
1
8

2 3 3 4 3 3

6 6 7 6 6

1. VRV outdoor unit

Make sure that the piping is heat insulated. 2. Refrigerant piping
If the piping is frozen and broken, scalding or 3. VRV direct expansion indoor unit
water leakage may result. 4. BP unit (required to connect Residential Air
Consult your installer. or Sky Air indoor units)
5. Residential Air Direct Expansion indoor units
System relocation 6. User interface (dedicated depending on indoor
unit type)
. 7. User interface (wireless, dedicated depending
on indoor unit type)
8. Cool/Heat changeover remote control switch.

6
3. Before operation 6. Operation procedure
This operation manual is for the following systems • Operation procedure varies according to the
with standard control. Before initiating operation, combination of outdoor unit and user interface.
contact your dealer for the operation that corresponds Read the chapter 3 “Before operation”
to your system type and mark. If your installation has • To protect the unit, turn on the main power
a customized control system, ask your dealer for the switch 6 hours before operation.
operation that corresponds to your system. And do not turn off the power supply during the
air conditioning season because of smoothly
Operation modes (depending on indoor unit type): start up.
• Heating and Cooling (air to air). • If the main power supply is turned off during
• Fan only operation (air to air). operation, operation will restart automatically
• Dry operation. after the power turns back on again.
• Automatic operation.
6.1 Cooling, heating, fan only, automatic
Dedicated functions exist depending on the type of operation and dry operation
indoor unit, refer to dedicated installation/operation • The operation mode cannot be changed with
manual for more information. the remote controller whose display shows
“ ” (change over under centralized control).
4. User interface Change the operation mode with user interface
whose display dose not show “ ’’.
This operation manual will give a non-exhaustive
• When the display “change over under
overview of the main functions of the system.
centralized control’’ flashes, refer to “6.4.
Detailed information on required actions to achieve Setting the master user interface’’
certain functions can be found in the dedicated • The fan may keep on running for about 1 minute
installation and operation manual of the indoor unit. after the heating operation stops for removing
Refer to the operation manual of the installed user the heat in the indoor unit.
interface. • The air flow rate may adjust itself depending
on the room temperature or the fan may stop
immediately. This is not a malfunction.
5. Operation range
Use the system in the following temperature and FOR SYSTEM WITHOUT COOL / HEAT SELECTOR
humidity ranges for safe and effective operation.
STARTING THE SYSTEM

–20~21°C DB
Outdoor temperature -5~49°C DB
–20~15.5°C WB
21~32°C DB 15~27°C DB
Indoor temperature
14~25°C WB
Indoor humidity 80%(a)
(a) To avoid condensation and water dripping out of the unit.
If the temperature or the humidity is beyond these conditions,
safety devices may be put in action and the air conditioner
may not operate.
Above operation range is only valid in case direct
expansion indoor units are connected to the VRV
system.
1 Press the operation mode selector button several
times and select the operation mode of your choice
“ ” Cooling operation
“ ” Heating operation
“ ” Fan only operation
“ ” Dry operation
“ ” Automatic operation.
2 Press the ON/OFF button.
The operation lamp lights up and the system
starts operation.

7
Overview of the changeover remote control
switch NOTICE
1.FAN ONLY/AIR CONDITIONING • Do not turn off the power immediately after
SELECTOR SWITCH the unit stops, but wait for at least 5 minutes.
1 Set the switch to for fan only • The system need at least 5 minutes for
operation or to for heating or
cooling operation. residual operation of drain pump device.
2.COOL/HEAT CHANGEOVER Turning off the power immediately will cause
SWITCH water leak or trouble.
Set the switch to for cooling
2 or to for heating.
Explanation of heating operation
It may take longer to reach the set temperature for
Operating the changeover remote control general heating operation than for cooling operation.
switch The following operation is performed in order to
1. Select operation mode with the cool/heat prevent the heating capacity from dropping or cold
changeover switch as follows: air from blowing.
Cooling operation Heating operation Fan only operation Defrost operation
• In heating operation, freezing of the outdoor unit's
air cooled coil increases over time, restricting the
energy transfer to the outdoor unit's coil. Heating
1 1 1 capability decreases and the system needs to go
into defrost operation to be able to deliver enough
heat to the indoor units:
1 1 • When a RXYQ outdoor unit is installed, the
indoor unit will stop fan operation, the
refrigerant cycle will reverse and energy from
inside the building will be used to defrost the
2. Press the ON/OFF button on the user
outdoor unit coil.
interface.
The operation lamp lights up and the • The indoor unit will indicate defrost operation
system starts operating. on the displays .

ADJUSTMENT Hot start

For adjustment the desired temperature, fan • In order to prevent cold air from blowing out
speed and air flow direction (only for the of an indoor unit at the start of heating
remote controller, follow the procedure shown operation, the indoor fan is automatically
below.) stopped. The display of the user interface
3 Press the temperature setting button shows . It may take some time before
the fan starts. This is not a malfunction.
Each time this button is pressed, the
temperature setting rises or lowers INFORMATION
1°C. • The heating capacity drops when the
outside temperature falls. If this happens,
NOTE use another heating device together with
• Set the temperature within the operation range. the unit. (When using together with
• The temperature setting is impossible for fan appliances that produce open fire,
only operation. ventilate the room constantly).
Do not place appliances that produce
4 Press the fan speed control button and select open fire in places exposed to the air
the fan speed of your preference. flow from the unit or under the unit.
• It takes some time to heat up the room
5 Press air flow direction adjust button.
from the time the unit is started since
Refer to the chapter “6.3 Adjusting the air flow the unit uses a hot-air circulating system
direction” for details. to heat the entire room.
STOPPING THE SYSTEM • If the hot air rises to the ceiling, leaving
6 Press the ON/OFF button once again. the area above the floor cold, we
The operation lamp goes off and the system recommend that you use the circulator
stops operation. (the indoor fan for circulating air). Contact
your dealer for details.

8
6.2 Program dry operation 6.3 Adjusting the air flow direction
• The function of this program is to decrease
the humidity in your room with minimal
temperature decrease (minimal room cooling).
• The microcomputer automatically determines
temperature and fan speed
(cannot be set by the user interface).
• The system does not go into operation if the
room temperature is low (<20°C).

FOR SYSTEM WITHOUT COOL / HEAT SELECTOR

1 Press the air flow direction button to select
the air direction.
The air flow flap display swings
as shown right and the air flow
direction continuously varies.
(Automatic swing setting)
2 Press the air flow direction adjust
button to select the air direction
of your choice.

Starting the system The air flow flap display stops

1. Select cooling operation mode with the cool/ swinging and the air flow direction
heat changeover remote control switch. is fixed.
(Fixed air flow direction setting)
2. Press the operation mode selector button
several times and select (program dry Movement of the air flow flap
operation).
3. Press the ON/OFF button of the user interface. Double flow+multi-flow units
The operation lamp lights up and the system
starts operating. Corner units
4. Press the air flow direction adjust button (only
for Double-flow, Multi-flow, Corner, Ceiling- Ceiling suspended units
suspended and Wall-mounted). Refer to
“6.3 Adjusting the air flow direction”.
Wall-mounted units

Stopping the system

For the following conditions, a microcomputer
5. Press the ON/OFF button of the user interface controls the air flow direction which may be
once again. The operation lamp goes off and different from the display.
the system stops operating.
COOLING HEATING
• When the room temperature • When starting operation.
NOTICE is lower than the set • When the room temperature
Do not turn off power immediately after the temperature. is higher than the set
temperature.
unit stops, but wait for at least 5 minutes.
• At defrost operation.

• When operating continuously at horizontal air flow direction.

• When continuous operation with downward air flow is
performed at the time of cooling with a ceiling-suspended or
a wall-mounted unit, the microcomputer may control the flow
direction, and then the user interface indication will also change.

9
The air flow direction can be adjusted in one of the How to designate the master user interface
following ways:
• The air flow flap itself adjusts its position.
• The air flow direction can be fixed by the user.
Automatic or desired position

NOTICE
• The movable limit of the flap is changeable.
Contact your dealer for details. (only for
double-flow, multiflow, corner,
ceiling-suspended and wall-mounted).
In case only VRV indoor units are connected to
• Avoid operating in the horizontal direction the VRV system:
. It may cause dew or dust to settle on
the ceiling or flap. 1 Press the operation mode selector button of
the current master user interface for 4 seconds.
6.4 Setting the master user interface In case this procedure was not yet performed,
1 the procedure can be executed on the first
user interface operated. The display showing
(change over under centralized control)
of all slave user interfaces connected to the
2 2 3 same outdoor unit flashes.
4
2 Press the operation mode selector button of
5 5 6 the controller that you wish to designate as
1. VRV heat pump outdoor unit the master user interface. Then designation is
2. VRV direct expansion indoor unit completed.
3. BP unit (required to connect Residential Air This user interface is designated as the master
or Sky Air Direct Expansion indoor units) user interface and the display showing
4. Residential Air Direct Expansion indoor units (change over under centralized control) vanishes.
5. User interface (dedicated depending on indoor The displays of other user interfaces show
unit type) (change over under centralized control).
6. User interface (wireless, dedicated depending
on indoor unit type) In case VRV indoor units and RA indoor units
are connected (or only RA indoor units):
When the system is installed as shown in the
figure above, it is necessary to designate one of Depending on field setting which was executed
the user interfaces as the master user interface.
on the outdoor unit, the right for master selection
The displays of slave user interfaces show lies with the VRV indoor unit or the RA indoor unit
(change over under centralized control) and slave (see below).
user interfaces automatically follow the operation
mode directed by the master user interface. 1. In case the VRV indoor unit is assigned as
master selector, the same procedure as above
Only the master user interface can select heating
can be followed.
or cooling or fan only mode.
2. In case the RA indoor unit is assigned as
Indoor unit master allocation is determined as master selector, following procedure can be
follows in special cases: followed.
• In case of VRV indoor units combined with Procedure: stop all indoor units (VRV indoor+RA
RA indoor units, the operation mode is by indoor units).
default selected by the master user interface
of the RA indoor unit. Contact your installer if When the system is not operating (all indoor units
you wish to know which indoor unit type thermo OFF), you can define the master RA indoor
received the master allocation. unit by addressing that unit with infrared user
interface (instruct thermo ON in desired mode).

10
The only way to change the master unit is by • Keep doors and windows closed. If the doors
repeating the previous procedure. and windows remain open, air will flow out of
your room causing a decrease in the cooling
A cool/heat switchover (or opposite) is only or heating effect.
possible by changing the operation mode of the
defined master indoor unit. • Be careful not to cool or heat too much. To
save energy, keep the temperature setting at
In case you want to keep the VRV indoor unit user
a moderate level.
interface as master, contact your installer.
6.5 Precautions for group control system or • Never place objects near the air inlet or the
two user interface control system air outlet of the unit.
It may cause deterioration in the effect or
This system provides two other control systems stop the operation.
beside individual control system (one user interface
controls one indoor unit). Confirm the following if • Turn off the main power supply switch to the
your unit is of the following control system type: unit when the unit is not used for longer
• Group control system periods of time. If the switch is on, it consumes
One user interface controls up to 16 indoor units. electricity. Before restarting the unit, turn on
All indoor units are equally set. the main power supply switch 6 hours before
operation to ensure smooth running. (Refer to
• Two user interface control system "Maintenance" in the indoor unit manual.)
Two user interfaces control one indoor unit (in
case of group control system, one group of • When the display shows (time to clean
indoor units). The unit is individually operated.
the air filter), ask a qualified service person to
clean the filters. (Refer to "Maintenance" in the
NOTICE indoor unit manual.)
Contact your dealer in case of changing the
combination or setting of group control and • Keep the indoor unit and user interface at
two user interface control systems. least 1 m away from televisions, radios,
stereos, and other similar equipment. Failing
to do so may cause static or distorted pictures.
INFORMATION
For another user interfaces refer to the • Do not place items under the indoor unit,
operation manual of the operation procedured they may be damaged by water.
user interface.
• Condensation may form if the humidity is
above 80% or if the drain outlet gets blocked.
7. Energy saving and optimum
Your system is equipped with advanced energy
operation saving functionality. Depending on the priority
Observe the following precautions to ensure the emphasises can be put on energy saving or
system operates properly. comfort level. Several parameters can be selected,
• Adjust the air outlet properly and avoid direct resulting in the optimal balance between energy
air flow to room inhabitants. consumption and comfort for your particular
• Adjust the room temperature properly for a application.
comfortable environment. Avoid excessive
heating or cooling. Several patterns are available and roughly
explained below. Contact your installer or dealer
• Prevent direct sunlight from entering a room
for advice or to modify the parameters to the
during cooling operation by using curtains or
needs of your building.
blinds.
• Ventilate often. Detailed information is given for the installer in the
Extended use requires special attention to installation manual. He can help you to realize the
ventilation. best balance between energy consumption and
comfort.

11
8. Maintenance 9. Symptoms that are not air
conditioner troubles
CAUTION Following symptoms are not air conditioner troubles:
Pay attention to the fan.
9.1 The system does not operate
It is dangerous to inspect the unit while the
fan is running. • The air conditioner does not start immediately
after the ON/OFF button on the user interface is
Be sure to turn off the main switch and to
pressed. If the operation lamp lights, the system
remove the fuses from the control circuit
is in normal condition. To prevent overloading of
located in the outdoor unit.
the compressor motor, the air conditioner starts
5 minutes after it is turned ON again in case it
8.1 Maintenance after a long stop period was turned OFF just before.
(e.g., at the beginning of the season)
The same starting delay occurs after the operation
• Check and remove everything that might be mode selector button was used.
blocking inlet and outlet vents of indoor units
• If "Under Centralized Control" is displayed on the
and outdoor units.
user interface and pressing the operation button
• Clean air filters and casings of indoor units.(b) causes the display to blink for a few seconds
Refer to the operation manual supplied with the indicating that the central device is controlling the
indoor units for details on how to proceed and unit. The blinking display indicates that the user
make sure to install for details on how to interface cannot be used.
proceed and make sure to install cleaned air • The system does not start immediately after the
filters back in the same position. power supply is turned on. Wait one minute until
• Turn on the power at least 6 hours before the microcomputer is prepared for operation.
operating the unit in order to ensure smoother 9.2 Cool/Heat cannot be changed over
operation. As soon as the power is turned on,
the user interface display appears. • When the display shows (change-over
under centralized control), it shows that this is
(b) Contact your installation or maintenance person to clean air a slave user interface.
filters and casings of the indoor unit. Maintenance tips and • When the cool/heat changeover remote control
procedures for cleaning are provided in the installation/ switch is installed and the display shows
operation manuals of dedicated indoor units.
(change-over under centralized control). This is
because cool/heat changeover is controlled by
8.2 Maintenance before a long stop period the cool/heat changeover remote control switch.
(e.g., at the end of the season) Ask your dealer where the remote control switch
• Let the indoor units run in fan only operation is installed.
for about half a day in order to dry the interior 9.3 Fan operation is possible, but cooling/
of the units. heating do not work
Refer to “6.1. Cooling, heating, fan only, automatic • Immediately after the power is turned on. The
operation and dry operation”. microcomputer is getting ready to operate and is
• Turn off the power. The user interface display performing a communication check with all indoor
disappears. units. Please wait 12 minutes (max.) till this
• Clean air filters and casings of indoor units. Refer process is finished.
to the operation manual supplied with the indoor 9.4 The fan strength does not correspond to
units for details on how to proceed and make the setting
sure to install cleaned air filters back in the same • The fan speed does not change even if the fan
position. speed adjustment button in pressed. During
heating operation, when the room temperature
reaches the set temperature, the outdoor unit
goes off and the indoor unit changes to whisper
fan speed. This is to prevent cold air blowing
directly on occupants of the room. The fan speed
will not change even if the button is pressed,
when another indoor unit is in heating operation.

12
9.5 The fan direction does not correspond to 2.) Indoor unit, outdoor unit
the setting • A continuous low hissing sound is heard when
• The fan direction does not correspond with the the system is in cooling or defrost operation.
user interface display. The fan direction does This is the sound of refrigerant gas flowing
not swing. This is because the unit is being through both indoor and outdoor units.
controlled by the microcomputer. • A hissing sound which is heard at the start or
9.6 White mist comes out of a unit immediately after stopping operation or defrost
1.) Indoor unit operation. This is the noise of refrigerant caused
by flow stop or flow change.
• When humidity is high during cooling operation
If the interior of an indoor unit is extremely 3.) Outdoor unit
contaminated, the temperature distribution inside • When the tone of operating noise changes.
a room becomes uneven. It is necessary to This noise is caused by the change of
clean the interior of the indoor unit. Ask your frequency.
dealer for details on cleaning the unit. This 9.9 Dust comes out of the unit
operation requires a qualified service person.
• When the unit is used for the first time in a
• Immediately after the cooling operation stops long time.
and if the room temperature and humidity are This is because dust has gotten into the unit.
low. This is because warm refrigerant gas flows
back into the indoor unit and generates steam. 9.10 The units can give off odours
• The unit can absorb the smell of rooms,
2.) Indoor unit, outdoor unit furniture, cigarettes, etc., and then emit it
• When the system is changed over to heating again.
operation after defrost operation. Moisture
9.11 The outdoor unit fan does not spin
generated by defrost becomes steam and is
exhausted. • The speed of the fan is controlled in order to
optimise product operation.
9.7 The user interface display reads “U4” or
“U5” and stops, but then restarts after a 9.12 The display shows “ ”
few minutes • This is the case immediately after the main
• This is because the user interface is intercepting power supply switch is turned on and means
noise from electric appliances other than the air that the user interface is in normal condition.
conditioner. The noise prevents communication This continues for one minute.
between the units, causing them to stop. 9.13 The compressor in the outdoor unit does
Operation automatically restarts when the noise not stop after a short heating operation.
ceases. • This is to prevent oil and refrigerant from
9.8 Noise of air conditioners remaining in the compressor. The unit will
1.) Indoor unit stop after 5 to 10 minutes.
• A “zeen” sound is heard immediately after the 9.14 The inside of an outdoor unit is warm
power supply is turned on. even when the unit has stopped
The electronic expansion valve inside an indoor • This is because the crankcase heater is
unit starts working and makes the noise. Its warming the compressor so that the compressor
volume will reduce in about one minute. can start smoothly.
• A continuous low “shah” sound is heard when
9.15 Does not cool very well
the system is in cooling operation or at a stop.
When the drain pump (optional accessories) • Program dry operation.
is in operation, this noise is heard. Program dry operation is designed to lower the
• A low “sah”, “choro-choro” sound is heard while room temperature as little as possible refer to
the indoor unit is stopped. “6.2 Program dry operation”
When the other indoor unit is in operation, this 9.16 Hot air can be felt when the indoor unit is
noise is heard. In order to prevent oil and stopped
refrigerant from remaining in the system, a small • Several different indoor units are being run on
amount of refrigerant is kept flowing. the same system. When another unit is running,
• A “pishi-pishi” squeaking sound is heard when some refrigerant will still flow through the unit.
the system stops after heating operation.
Expansion and contraction of plastic parts
caused by temperature change make this noise.

13
10. Troubleshooting • Check if air inlet or outlet of outdoor or indoor
If one of the following malfunctions occur, take the unit is not blocked by obstacles. Remove any
measures shown below and contact your dealer. obstacle and make it well-ventilated. Check if
the user interface display shows (time
WARNING to clean the air filter).
Stop operation and shut off the power if Refer to “the operation manual of the indoor
anything unusual occurs (burning smells etc.) unit And clean the air fitter”.
Leaving the unit running under such 3. The system operates but cooling or heating is
circumstances may cause breakage, electric insufficient:
shock or fire. Contact your dealer. • Check if air inlet or outlet of outdoor or indoor
unit is not blocked by obstacles.
The system must be repaired by a qualified
• Remove any obstacle and make it
service person :
well-ventilated.
• If a safety device such as a fuse, a breaker or
• Check if the air filter is not clogged (refer to
an earth leakage breaker frequently
actuates or the ON/OFF switch does not “Maintenance” in the indoor unit manual).
properly work. • Check the temperature setting.
Measure: Turn off the main power switch. • Check the fan speed setting on your user
• If water leaks from the unit. interface.
Measure: Stop the operation. • Check for open doors or windows. Shut doors
• The operation switch does not work well. and windows to prevent wind from coming in.
Measure: Turn off the power. • Check if there are too many occupants in the
• If the user interface display indicates room during cooling operation. Check if the
the unit number, the operation lamp flashes heat source of the room is excessive.
and the malfunction code • Check if direct sunlight enters the room. Use
Measure: Notify your installer and report curtains or blinds.
the malfunction code. • Check if the air flow angle is proper.
If the checking all above items, it is impossible to
If the system does not properly operate except
fix the problem your self, contact your installer and
for the above mentioned cases and none of the
state the symptoms, the complete model name of
above mentioned malfunctions is evident,
the air conditioner (with manufacturing number if
investigate the system according to the
possible) and the installation date (possibly listed
following procedures. If it is impossible to fix
on the warranty card).
the problem yourself after checking all the
above items, contact your dealer. 11. After-sales service and warranty
Let him know the symptoms, system name and 11.1 Warranty period
model name (listed on the warranty card). • This product includes a warranty card that was
1. If the system does not operate at all: filled in by the dealer at the time of installation.
• Check if there is no power failure. The completed card has to be checked by the
Wait unit power is restored. If power failure customer and stored carefully.
occurs during operation, the system • If repairs to the air conditioner are necessary
automatically restarts immediately after the within the warranty period, contact your dealer
power supply is recovered. and keep the warranty card at hand.
• Check if no fuse has blown or breaker has 11.2. After-sales service
worked. Change the fuse or reset the breaker
11.2.1 Recommendations for maintenance and
if necessary.
inspection
Turn the power on with the Since dust collects when using the unit for several
breaker switch in the off years, performance of the unit will deteriorate to
position. some extent. As taking apart and cleaning interiors
Do not turn the power on of units requires technical expertise and in order to
with the breaker switch in ensure the best possible maintenance off your units,
the trip position. we recommend to enter into a maintenance and
(Contact your dealer.) inspection contract on top of normal maintenance
2. If the system goes into fan only operation, but activities. Our network of dealers has access to a
as soon as it goes into cooling operation, the permanent stock of essential components in order
system stops: to keep your air conditioner in operation as long as
possible. Contact your dealer for more information.

14
When asking your dealer for an intervention,
always state : NOTICE
• The complete model name of the air conditioner. 1 Table 1 indicates main components. Refer
• The manufacturing number (stated on the to your maintenance and inspection
nameplate of the unit). contract for more details.
• The installation date. 2 Table 1 indicates recommended intervals
of maintenance cycles. However, in order
• The symptoms or malfunction and details of the to keep the unit operational as long as
defect. possible, maintenance work may be
WARNING required sooner. Recommended intervals
• Do not modify, disassemble, remove, can be used for appropriate maintenance
reinstall or repair the unit yourself as design in terms of budgeting maintenance
incorrect dismantling or installation may and inspection fees. Depending on the
cause an electric shock or fire. Contact content of the maintenance and inspection
your dealer. contract, inspection and maintenance
cycles may in reality be shorter than listed.
• In case of accidental refrigerant leaks, make
sure there are no naked flames. The 11.3 Shortening of “maintenance cycle” and
refrigerant itself is entirely safe, non-toxic “replacement cycle” needs to be
considered in following situations
and non-combustible, but it will generate
toxic gas when it accidentally leaks into a The unit is used in locations where:
room where combustible air from fan • Heat and humidity fluctuate out of the ordinary.
heaters, gas cookers, etc. is present. • Power fluctuation is high (voltage, frequency,
Always have qualified service personnel wave distortion, etc.) (the unit cannot be used
confirm that the point of leakage has been if power fluctuation is outside the allowable
repaired or corrected before resuming range).
operation. • Bumps and vibrations are frequent.
• Do not remove or reinstall the unit by yourself. • Dust, salt, harmful gas or oil mist such as
Incorrect installation may cause electrical sulphurous acid and hydrogen sulfide may be
shock or fire. present in the air.
Contact your dealer. • The machine is started and stopped frequently
or operation time is long (sites with 24 hour
11.2.2 Recommended inspection and air conditioning).
maintenance cycles Recommended replacement cycle of wear parts
Be aware that the mentioned maintenance and Table 2: “Replacement Cycle” list
replacement cycles do not relate to the warranty
Maintenance cycle
period of the components. Component Inspection
cycle
(replacements and/or
repairs)
Table 1 assumes the following conditions of use: Air filter 5 years
• Normal use without frequent starting and High efficiency filter
stopping of the unit. 1 year
(Optional accessory) 1 year
Depending on the model, we recommend not Fuse 10 years
starting and stopping the machine more than Crankcase heater 8 years
6 times/hour.
• Operation of the unit is assumed to be 10 NOTICE
hours/day and 2,500 hours/year. • Table 2: “Replacement Cycle” list indicates
Table 1: “Inspection Cycle” and “Maintenance main components. Refer to your
Cycle” list maintenance and inspection contract for
Maintenance cycle more details.
Component Inspection (replacements and/or
cycle repairs) • Table 2: “Replacement Cycle” list indicates
Electric motor recommended intervals of replacement
(fan, damper, etc.) 20,000 hours cycles. However, in order to keep the unit
PCB boards 25,000 hours operational as long as possible
Heat exchanger
1 year
5 years maintenance work may be required sooner.
Sensor (thermistor, etc.) 5 years Recommended intervals can be used for
User interface and switches 25,000 hours appropriate maintenance design in terms
Drain pan 8 years of budgeting maintenance and inspection
Expansion valve 20,000 hours fees. Contact your dealer for details.
Electromagnetic valve 20,000 hours

15
 Malfunction
INFORMATION code Contents
Main code
Damage due to taking apart or cleaning
interiors of units by anyone other than our Refrigerant overcharge detection

authorized dealers may not by included in High pressure switch malfunction

the warranty. Low pressure switch malfunction

Moving and discarding the unit Fan motor trouble (outdoor)

Ambient temperature sensor malfunction (outdoor)
• Contact your dealer for removing and
Pressure sensor malfunction
reinstalling the total unit. Moving units requires
Current sensor malfunction
technical expertise.
Discharge temperature sensor malfunction (outdoor)
• This unit uses hydrofluorocarbon. Contact your Heat exchanger gas temperature sensor malfunction
dealer when discarding this unit. It is required (outdoor)
by law to collect, transport and discard the Suction temperature sensor malfunction (outdoor)
refrigerant in accordance with the De-icing temperature sensor malfunction (outdoor)
“hydrofluorocanbon collection and destruction” Liquid temperature sensor (after subcool HE) malfunction
(outdoor)
regulations.
Liquid temperature sensor (coil) malfunction (outdoor)
11.4 Malfunction codes Gas temperature sensor (after subcool HE) malfunction
(outdoor)
In case a malfunction code appears on the indoor
High pressure sensor malfunction (S1NPH)
unit user interface display, contact your installer
Low pressure sensor malfunction (S1NPL)
and inform the malfunction code, the unit type
INV PCB abnormal
and serial number (you can find this information Fin temperature abnormal
on the nameplate of the unit). Inverter PCB faulty
For your reference, a list with malfunction codes Compressor over current detected
is provided. You can, depending on the level of Compressor lock (startup)
the malfunction code, reset the code by pushing Transmission outdoor unit - inverter: INV transmission
the ON/OFF button. If not, ask your installer for trouble

advice. INV unbalanced power supply voltage

Autocharge operation related
Malfunction
Fin thermistor malfunction
code Contents
Main code Autocharge operation related
Autocharge operation related
External protection device was activated
Autocharge operation related
EEPROM failure (indoor)
Capacity setting malfunction (outdoor)
Drain system malfunction (indoor)
Abnormal low pressure drop, faulty expansion valve
Fan motor malfunction (indoor)
Open phase
Swing flap motor malfunction (indoor)
INV voltage power shortage
Expansion valve malfunction (indoor)
System test run not yet executed
Drain malfunction (indoor unit)
Faulty wiring indoor/outdoor
Filter dust chamber malfunction (indoor)
Abnormal user interface - indoor communication
Capacity setting malfunction (indoor)
Faulty wiring to Q1/Q2
Transmission malfunction between main
PCB and sub PCB (indoor) Abnormal main-sub user interface communication
Heat exchanger thermistor malfunction System mismatch. Wrong type of indoor units combined.
(indoor; liquid) Indoor unit malfunction.

Heat exchanger thermistor malfunction Connection malfunction over indoor units or type mismatch
(indoor; gas) Centralized address duplication
Suction air thermistor malfunction (indoor) Malfunction in communication centralized control device -
Discharge air thermistor malfunction (indoor) indoor unit

Movement detector or floor temperature Auto address malfunction (inconsistency)

sensor malfunction (indoor) Auto address malfunction (inconsistency)
User interface thermistor malfunction (indoor)
PCB malfunction (outdoor)
Current leakage detector was activated (outdoor)
High pressure switch was activated
Low pressure malfunction (outdoor)
Compressor lock detection (outdoor)
Fan motor malfunction (outdoor)
Electronic expansion valve malfunction (outdoor)
Discharge temperature malfunction (outdoor)
Abnormal suction temperature (outdoor)

16
 The two-dimensional bar code is
a manufacturing code.

3P501192-4D M18N003D