HP 3PAR StoreServ Storage: Service Mag Resume Failed with Error: "Disk
specified in the servicemag start -pdid option has not been replaced."
Table of contents
Issue
Environment
Cause
Resolution
Issue
When running the servicemag resume the following error was returned for the servicemag:
"Failed --
Disk specified in the servicemag start -pdid option has not been replaced.
Please replace the correct disk.
servicemag resume 7 6 -- Failed"
In this scenario PD 313 failed and need to be replaced. PD 313 was pulled out of the system and replaced with a new disk.
For some reason the servicemag start -log was run against all the disks in the magazine, probably by mistake.
---------
servicemag start -log -pdid 312 313 314 315
... servicing disks in mag: 7 6
... normal disks: WWN [2000001D38E8B2BB] Id [312] diskpos [0]
.................... WWN [2000001D38E8B34E] Id [313] diskpos [1]
.................... WWN [2000001D38E8B376] Id [314] diskpos [2]
.................... WWN [2000001D38E8B2B7] Id [315] diskpos [3]
... not normal disks:
... vacating WWN [2000001D38E8B2BB] Id [312] and not logging it
... vacating WWN [2000001D38E8B34E] Id [313] and not logging it
... vacating WWN [2000001D38E8B376] Id [314] and not logging it
... vacating WWN [2000001D38E8B2B7] Id [315] and not logging it
... relocating chunklets to spare space...
... relocating chunklets to spare space...
... relocating chunklets from degraded raid sets to spare space
... spinning down disk WWN [2000001D38E8B2BB] Id [312]
... spinning down disk WWN [2000001D38E8B34E] Id [313]
... spinning down disk WWN [2000001D38E8B376] Id [314]
... spinning down disk WWN [2000001D38E8B2B7] Id [315]
... bypassing mag 7 6
... bypassed mag 7 6
servicemag start -log -pdid 312 313 314 315 -- Succeeded
------------
When running the resume the following error is returned complaining about the disk not being replaced yet when the failed was
pulled out of the system and replaced with a new disk.
----- servicemag status -d 7 6 -----
A servicemag resume command failed on this magazine.
The command completed at Thu Aug 11 11:31:43 2011.
The output of the servicemag resume was:
servicemag resume 7 6
... mag 7 6 already onlooped
... firmware is current on pd WWN [20000024B688E7A2] Id [68]
... firmware is current on pd WWN [2000001D38E8B2BB] Id [312]
... firmware is current on pd WWN [2000001D38E8B376] Id [314]
... firmware is current on pd WWN [2000001D38E8B2B7] Id [315]
... firmware is current on pd WWN [2000001D38E8B34E] Id [313]
... checking for valid disks...
Failed --
Disk specified in the servicemag start -pdid option has not been replaced.
Please replace the correct disk.
servicemag resume 7 6 -- Failed
HP 3PAR StoreServ Storage: Service Mag Resume Failed with Error: "Disk specified in the servicemag start -pdid option has not
3
been replaced."
Environment
HPE 3PAR E-Class Storage Systems
HPE 3PAR F-Class Storage Systems
HPE 3PAR S-Class Storage Systems
HPE 3PAR T-Class Storage Systems
HPE 3PAR StoreServ 10000 Storage
HPE 3PAR StoreServ 20000 Storage
HPE 3PAR StoreServ 7000 Storage
HPE 3PAR StoreServ 7450 Storage
HPE 3PAR StoreServ 8000 Storage
HPE 3PAR StoreServ 9000 Storage
Cause
Because the servicemag start -log was ran against all disks in the magazine the Inform OS expect all 4 drives to
be replaced. The system relocates all chunkets from the drives because all the pds are included in the servicemag command issued.
(servicemag start -log -pdid 312 313 314 315)
Caution should be observed when running these commands in order to avoid unecessary problems and additional delays in drive
replacement activities.
This behavior is an expected and as designed behavior of the servicemag process.
Resolution
In order to resolve this issue the following actions can be done.
1. Return the original failed disk to the same slot in the magazine.Pull out the new disk.
2. Dismiss the new disk from the PD configuration.
dismisspd <pdid>
3. Run full servicemag on the magazine
servicemag start <cage> <mag>
This process should not take long since the disks in the magazine are already evacuated.
Take note that if the new PD was not dismissed from the PD configuration full servicemag will fail because there are twodisk
configured for the same slot.
4. Once full servicemag completes, replace the failed disk.
5. Run servicemag resume.
HP 3PAR StoreServ Storage: Service Mag Resume Failed with Error: "Disk specified in the servicemag start -pdid option has not
4
been replaced."
