HCPN Roadmap
Objective: Establish and operationalize CVMC as an Apex Referral Hospital fully integrated
into the HCPN by 2030.
KRA Success 2026 2027 2028 2029 2030 Remark
Indicators s/ Status
HCPN HCPN Reconsti Approv Institutiona Integrat Continuo Needs
Governa Committe tute e CVMC lize policies e HCPN us coordin
nce e HCPN HCPN on referral, goals in review ation
functional Committ Operati back- strategic and with
with ee onal referral, planning policy DOH
regular Plan navigation updating CHD
meetings RO2
and policy
outputs
Referral % of Establis Trainin 100% Use data Sustain Track
System referrals h g on compliance to referral through
with referral Unified to referral improve feedback FHSIS
complete coordina Referral protocols turnaro mechani and
document tors and Form, und sm DOH
ation and desk e- KPIs
back- referral
referral system
within 7
days ≥
90%
Navigati 100% of Hire and Develo Integrate Monitor Expand Align
on patients train p SOPs navigators client coverage with
Services needing Patient for into OPD satisfact to all UHC law
navigatio Navigato navigati and ER ion service
n services rs on areas
assisted
Health EHR Assess Develo Pilot test Expand Fully Require
Informat integrated current p interconne system interope s IT
ion with RHU HIS gaps interfac ctivity with to all rable investm
System and other e with RHUs departm with ent
hospitals CHD ents HCPN
RO2 e- partners
referral
Capacity 100% of Orientati Trainin Refresher Specializ Annual Coordin
Develop staff on for g for and ed re- ate with
ment trained on manage clinical simulation training training DOH
HCPN ment and drills on and and
protocols and dept support coordin monitori PhilHeal
heads staff ation ng th
Service % of Map Develo Establish Integrat Full Link
Delivery referrals referral p MOAs regular e operatio with
Network accepted partners with case telemedi nal SDN PHIC
s with no in CVMC LGU conference cine model Konsult
delay ≥ catchme hospital s consults a
95% nt s, RHUs
Monitori Quarterly Create Develo Submit Annual Incorpor Align
ng & reports HCPN p KPIs quarterly assessm ate in with
Evaluati on HCPN M&E and HCPN ent with ISO or PGS
on performa team data dashboard CHD SPMS
nce tools RO2
submitted