acronis.
com
Acronis Cyber Infrastructure
5.3
Backup Gateway Quick Start Guide REVISION: 12/13/2022
Table of contents
Introduction 3
Hardware requirements for installations with Backup Gateway 4
Installing Acronis Cyber Infrastructure 5
Creating the storage cluster 6
Adding locations to Acronis Cyber Protect or Acronis Cyber Protect Cloud 7
Connecting to the local storage cluster via Backup Gateway 8
Connecting to external NFS shares via Backup Gateway 10
Connecting to public cloud storage via Backup Gateway 12
Adding nodes to Backup Gateway 17
Changing the redundancy scheme for Backup Gateway 18
Managing registrations for Backup Gateway 19
Adding registrations 19
Updating registration certificates 20
Deleting registrations 21
Migrating backups from older Acronis solutions 22
Monitoring Backup Gateway 23
Releasing nodes from Backup Gateway 24
2 © Acronis International GmbH, 2003-2022
Introduction
Acronis Cyber Infrastructure represents a new generation of hyperconverged infrastructures
targeted at both service providers and end customers. It is a scale-out, cost-efficient, and multi-
purpose solution that combines universal storage and high-performance virtualization.
Acronis Cyber Infrastructure works seamlessly with the Acronis Cyber Cloud suite of products,
Acronis Cyber Protect. It minimizes the number of technologies needed in datacenters and provides
for additional performance improvements.
This guide describes how to deploy Acronis Cyber Infrastructure on a single node with the sole
purpose of creating Backup Gateway endpoints.
3 © Acronis International GmbH, 2003-2022
Hardware requirements for installations with
Backup Gateway
Normally, Acronis Cyber Infrastructure is installed on at least five nodes to fully utilize its built-in
high availability and data redundancy capabilities. However, if you only want to use the Backup
Gateway, you can deploy a very basic installation on a single virtual or physical node. Although in
this case you may need to provide data redundancy by other means or risk losing user data. You
can do the following:
l Use a virtual machine (VM) with at least two virtual HDDs (three disks are recommended). In this
case, only one HDD will be used for data storage and you may need to make sure that the VM is
made redundant by the virtualization solution it runs on.
l Use a physical server with at least two disks (three disks are recommended). Have in mind that
you will need to use more disks for storage to enable data redundancy. For more details on
hardware requirements, refer to "System requirements" in the Administrator Guide.
The following table lists the minimal hardware requirements for a node with Backup Gateway:
Type Management node with storage and Backup Gateway
CPU 64-bit x86 processors with AMD-V or Intel VT hardware virtualization extensions enabled.
4 cores1
RAM 8 GB
Storage 1 disk: system + metadata, 120 GB SATA HDD
1 disk: storage, SATA HDD, size as required2
Network 10 GbE for storage traffic
1 GbE for other traffic
1A CPU core can be a physical core in a multicore processor if you deploy on a physical server, or a
virtual core in case you deploy in a VM.
2If you plan to use Backup Gateway to store backups in the cloud, make sure the local storage
cluster has plenty of logical space for staging (keeping backups locally before sending them to the
cloud). For example, if you perform backups daily, provide enough space for at least 1.5 days’ worth
of backups. For more details, refer to "Creating backup storage in a public cloud" in the
Administrator Guide.
4 © Acronis International GmbH, 2003-2022
Installing Acronis Cyber Infrastructure
To install Acronis Cyber Infrastructure, do the following:
1. Obtain the distribution ISO image. To do that, visit the product page and submit a request for
the trial version. You can also download the ISO from Acronis Cyber Cloud:
a. Go to the management portal and select SETTINGS > Locations in the left menu.
b. Click Add backup storage and click the Download ISO button in the open window.
2. Prepare the bootable media using the distribution ISO image (mount it to an IPMI virtual drive,
create a bootable USB drive, or set up a PXE server).
3. Boot the server from the chosen media.
4. On the Welcome screen, choose Install Acronis Cyber Infrastructure.
5. On step 1, carefully read the End-User License Agreement. Accept it by selecting the I accept the
End-User License Agreement check box, and then click Next.
6. On step 2, configure a static IP address for the network interface and provide a host name: either
a fully qualified domain name (<hostname>.<domainname>) or a short name (<hostname>). A
dynamic IP is not recommended as it might cause issues with reaching the nodes. Check that the
network settings are correct.
7. On step 3, choose your time zone. Date and time will be set via NTP. You will need an Internet
connection for synchronization to complete.
8. On step 4, specify what type of node you are installing. First, deploy one primary node. Then,
deploy as many secondary nodes as you need.
l If you chose to deploy the primary node, select two network interfaces: for internal
management and configuration and for access to the admin panel. Also create and confirm a
password for the superadmin account of the admin panel. This node will be the management
node.
l If you chose to deploy a secondary node, provide the IP address of the management node and
the token. Both are obtained from the admin panel. Log in to the admin panel on port 8888.
The panel’s IP address is shown in the console after deploying the primary node. Enter the
default username admin and the superadmin account password. In the admin panel, open
Infrastructure > Nodes, and then click Connect node, to invoke a screen with the
management node address and the token.
The node may appear on the Infrastructure > Nodes screen with the Unassigned status as
soon as the token is validated. However, you will be able to join it to the storage cluster only
after the installation is complete.
9. On step 5, choose a disk for the operating system. This disk will have the supplementary role
System, although you will still be able to set it up for data storage in the admin panel. You can
also create software RAID1 for the system disk, to ensure its high performance and availability.
10. On step 6, enter and confirm the password for the root account, and then click Start
installation.
Once the installation is complete, the node will reboot automatically. The admin panel IP address
will be shown in the welcome prompt.
5 © Acronis International GmbH, 2003-2022
Creating the storage cluster
To create the storage cluster, do the following:
1. Open the Infrastructure > Nodes screen, and then click Create storage cluster.
2. [Optional] To configure the disk roles or node location, click the cogwheel icon.
3. Enter a name for the cluster. It may only contain Latin letters (a-z, A-Z), numbers (0-9), and
hyphens (“-“).
4. Enable encryption, if required.
5. Click Create.
You can monitor cluster creation on the Infrastructure > Nodes screen. The creation might take
some time, depending on the number of disks to be configured. Once the configuration is complete,
the cluster is created.
6 © Acronis International GmbH, 2003-2022
Adding locations to Acronis Cyber Protect or
Acronis Cyber Protect Cloud
Note
Migration from Acronis Storage versions 1.5-1.7 is no longer supported. Use Acronis Cyber
Infrastructure 4.0 to migrate backups, and then upgrade to the latest version. For details, refer to
"Migrating backups from older Acronis solutions" (p. 22).
Backup storage uses Backup Gateway as a storage access point. It is intended for service providers
who use Acronis Cyber Protect and/or Acronis Cyber Protect Cloud and want to store their clients’
backed-up data in the local cluster, in the cloud (like Google Cloud, Microsoft Azure, and AWS S3), or
on NAS (via the NFS protocol).
Backup storage enables a service provider to easily configure storage for the proprietary
deduplication-friendly data format used by Acronis. In addition, the backup storage data can be geo-
replicated.
Backup storage supports the following backup destinations:
l Acronis Cyber Infrastructure storage clusters with erasure coding providing for data redundancy
l NFS shares
l Public clouds, including a number of S3 solutions, as well as Microsoft Azure, OpenStack Swift,
and Google Cloud Platform
While your choice should depend on the scenario and requirements, it is recommended to keep
Acronis backup data in the Acronis Cyber Infrastructure local storage cluster. In this case, you can
have the best performance due to WAN optimizations and data locality. Keeping backups in an NFS
share or a public cloud implies the unavoidable data transfer and other overhead, which reduces
overall performance. Besides, with external backup destinations, redundancy has to be provided by
the external storage. Backup storage does not provide data redundancy or perform data
deduplication itself.
Note
When configuring Backup Gateway, you will need to provide the credentials of your administrator
account in the Acronis backup software.
Limitations
l Two-factor authentication (2FA) is not supported for Backup Gateway registration in Acronis
Cyber Protect Cloud. To register Backup Gateway, mark a user as a service account, as described
in the Acronis Cyber Cloud documentation, and specify the user credentials during the
registration.
Prerequisites
7 © Acronis International GmbH, 2003-2022
l If you have enabled login control for the Acronis Cyber Protect Cloud web interface, ensure that
the public IP address of your backup storage cluster is specified among the allowed IP addresses,
as instructed in the Acronis Cyber Cloud documentation.
Connecting to the local storage cluster via Backup
Gateway
Limitations
l Redundancy by replication is not supported for backup storage.
Prerequisites
l The storage cluster has at least one disk with the Storage role.
l The destination storage has enough space for both existing and new backups.
l Ensure that each node to join the backup storage cluster has the TCP port 44445 open for
outgoing Internet connections, as well as for incoming connections from Acronis backup
software.
To select the local cluster as the backup destination
1. On the Infrastructure > Networks screen, make sure that the Backup (ABGW) private and
Backup (ABGW) public traffic types are added to the networks you intend to use.
2. Open the Storage services > Backup storage screen, and then click Create backup storage.
3. On the Backup destination step, select Acronis Cyber Infrastructure cluster.
4. On the Nodes step, select nodes to add to the backup storage cluster, and then click Next.
5. On the Storage policy step, select the desired tier, failure domain, and data redundancy mode.
For more information, refer to "Storage policies" in the Administrator Guide. Then, click Next.
6. On the DNS step, specify a registration name and an external DNS name for backup storage (for
example, backupstorage.example.com). Backup agents will use this DNS name and the TCP
port 44445 to upload backup data. Then, click Next.
8 © Acronis International GmbH, 2003-2022
Important
l Configure your DNS server according to the example suggested in the admin panel.
l Each time you change the network configuration of nodes in the backup storage cluster,
adjust the DNS records accordingly.
Note
For complex environments, HAProxy might be used to build a scalable and redundant load
balancing platform, which can be easily moved or migrated and is independent from Acronis
Cyber Infrastructure. For more information, refer to https://kb.acronis.com/content/64787.
7. On the Acronis account step, specify the following information for your Acronis product:
l The URL of the cloud management portal (for example, https://cloud.acronis.com/) or the
hostname/IP address and port of the local management server (for example,
http://192.168.1.2:9877)
l The credentials of a partner account in the cloud or of an organization administrator on the
local management server
9 © Acronis International GmbH, 2003-2022
8. On the Summary step, review the configuration, and then click Create.
Connecting to external NFS shares via Backup Gateway
Limitations
l Acronis Cyber Infrastructure does not provide data redundancy on top of NFS volumes.
Depending on the implementation, NFS shares may use their own hardware or software
redundancy.
l Only one cluster node may store backups on an NFS share.
l Each NFS export is used by only one gateway. In particular, do not connect two Acronis Cyber
Infrastructure installations to the same NFS export for backup storage.
l Multiple full backups stored on an NFS share may consume additional storage space due to the
delay of automatic compaction, which is performed for one backup at a time.
Prerequisites
l The storage cluster has at least one disk with the Storage role.
l The destination storage has enough space for both existing and new backups.
l Ensure that each node to join the backup storage cluster has the TCP port 44445 open for
outgoing Internet connections, as well as for incoming connections from Acronis backup
software.
l Ensure that the node to join the backup storage has access to external NFS storage.
To select an external NFS share as the backup destination
1. On the Infrastructure > Networks screen, make sure that the Backup (ABGW) private and
Backup (ABGW) public traffic types are added to the networks you intend to use.
2. Open the Storage services > Backup storage screen, and then click Create backup storage.
10 © Acronis International GmbH, 2003-2022
3. On the Backup destination step, select Network File System (NFS) share.
4. On the Nodes step, select one node to add to the backup storage cluster, and then click Next.
5. On the NFS share step, specify the hostname or IP address of the NFS share, the export name,
and select the NFS version. Then, click Next.
Note
NFS version 4 is recommended, as it provides better scalability and performance compared to
NFS version 3, which has limitations in the protocol.
6. On the DNS step, specify a registration name and an external DNS name for backup storage (for
example, backupstorage.example.com). Backup agents will use this DNS name and the TCP
port 44445 to upload backup data. Then, click Next.
Important
l Configure your DNS server according to the example suggested in the admin panel.
l Each time you change the network configuration of nodes in the backup storage cluster,
adjust the DNS records accordingly.
11 © Acronis International GmbH, 2003-2022
7. On the Acronis account step, specify the following information for your Acronis product:
l The URL of the cloud management portal (for example, https://cloud.acronis.com/) or the
hostname/IP address and port of the local management server (for example,
http://192.168.1.2:9877)
l The credentials of a partner account in the cloud or of an organization administrator on the
local management server
8. On the Summary step, review the configuration, and then click Create.
Connecting to public cloud storage via Backup Gateway
With Backup Gateway, you can have Acronis Cyber Protect Cloud or Acronis Cyber Protect store
backups in a number of public clouds and on-premises object storage solutions:
12 © Acronis International GmbH, 2003-2022
l Amazon S3
l IBM Cloud
l Alibaba Cloud
l IIJ
l Cleversafe
l Cloudian
l Microsoft Azure
l Swift object storage
l Softlayer (Swift)
l Google Cloud Platform
l Wasabi
l Other solutions using S3
However, compared to the local storage cluster, storing backup data in a public cloud increases the
latency of all I/O requests to backups and reduces performance. For this reason, it is recommended
to use the local storage cluster as the storage backend.
Backups are cold data with a specific access pattern: the data is not accessed frequently but is
expected to be available immediately when accessed. For this use case, it is cost-efficient to choose
storage classes intended for long-term storage with infrequently accessed data. The recommended
storage classes include the following:
l Infrequent Access for Amazon S3
l Cool Blob Storage for Microsoft Azure
l Nearline and Coldline storage for Google Cloud Platform
Archive storage classes like Amazon S3 Glacier, Azure Archive Blob, or Google Archive cannot be
used for backup because they do not provide instant access to data. High access latency (several
hours) makes it technically impossible to browse archives, restore data fast, and create incremental
backups. Even though the archive storage is usually very cost-efficient, keep in mind that there are a
number of different cost factors. In fact, the total cost of public cloud storage consists of payments
for storing data, operations, traffic, data retrieval, early deletion, and so on. For example, an archive
storage service can charge six months’ storage payment for just one data recall operation. If the
storage data is expected to be accessed more frequently, the added costs increase significantly the
total cost of data storage. In order to avoid the low data retrieval rate and to cut expenses, we
recommend using Acronis Cyber Cloud for storing backup data.
Limitations
l When working with public clouds, Backup Gateway uses the local storage as the staging area as
well as to keep service information. It means that the data to be uploaded to a public cloud is first
stored locally and only then sent to the destination. For this reason, it is vital that the local
storage is persistent and redundant so the data does not get lost. Using temporary disks may
result in data loss.
13 © Acronis International GmbH, 2003-2022
l If you plan to store backups in an Amazon S3 cloud, keep in mind that Backup Gateway may
sometimes block access to such backups due to the eventual consistency of Amazon S3. It means
that Amazon S3 may occasionally return stale data as it needs time to render the most recent
version of the data accessible. Backup Gateway detects such delays and protects backup integrity
by blocking access until the cloud updates.
l Make sure the local storage cluster has plenty of logical space for staging. For example, if you
perform backup daily, provide enough space for at least 1.5 days’ worth of backups. If the daily
backup total is 2 TB, provide at least 3 TB of logical space. The required raw storage will vary
depending on the encoding mode: 9 TB (3 TB per node) in the 1+2 mode, 5 TB (1 TB per node) in
the 3+2 mode, etc.
l A separate object container is required for each backup storage cluster.
l Redundancy by replication is not supported for backup storage.
Prerequisites
l The storage cluster has at least one disk with the Storage role.
l The destination storage has enough space for both existing and new backups.
l Ensure that each node to join the backup storage cluster has the TCP port 44445 open for
outgoing Internet connections, as well as for incoming connections from Acronis backup
software.
To select a public cloud as the backup destination
1. On the Infrastructure > Networks screen, make sure that the Backup (ABGW) private and
Backup (ABGW) public traffic types are added to the networks you intend to use.
2. Open the Storage services > Backup storage screen, and then click Create backup storage.
3. On the Backup destination step, select Public cloud.
4. On the Nodes step, select nodes to add to the backup storage cluster, and then click Next.
5. On the Public cloud step, specify information relevant for your public cloud provider:
a. Select a public cloud provider. If your provider is S3 compatible but not in the list, try AuthV2
compatible (S3) or AuthV4 compatible (S3).
b. Depending on the provider, specify Region, Authentication (keystone) URL, or Endpoint
URL.
c. In the case of Swift object storage, specify the authentication protocol version and
attributes required by it.
d. Specify user credentials. In the case of Google Cloud, select a JSON file with keys to upload.
e. Specify the folder (bucket, container) to store backups in. The folder must be writeable.
A separate object container should be used for each backup storage cluster.
f. Click Next.
14 © Acronis International GmbH, 2003-2022
6. On the Storage policy step, select the desired tier, failure domain, and data redundancy mode.
Redundancy by replication is not supported for Backup Gateway. For more information, refer to
"Storage policies" in the Administrator Guide. Then, click Next.
7. On the DNS step, specify a registration name and an external DNS name for backup storage (for
example, backupstorage.example.com). Backup agents will use this DNS name and the TCP
port 44445 to upload backup data. Then, click Next.
Important
l Configure your DNS server according to the example suggested in the admin panel.
l Each time you change the network configuration of nodes in the backup storage cluster,
adjust the DNS records accordingly.
15 © Acronis International GmbH, 2003-2022
Note
For complex environments, HAProxy might be used to build a scalable and redundant load
balancing platform, which can be easily moved or migrated and is independent from Acronis
Cyber Infrastructure. For more information, refer to https://kb.acronis.com/content/64787.
8. On the Acronis account step, specify the following information for your Acronis product:
l The URL of the cloud management portal (for example, https://cloud.acronis.com/) or the
hostname/IP address and port of the local management server (for example,
http://192.168.1.2:9877)
l The credentials of a partner account in the cloud or of an organization administrator on the
local management server
9. On the Summary step, review the configuration, and then click Create.
16 © Acronis International GmbH, 2003-2022
Adding nodes to Backup Gateway
You can add more nodes that will serve as targets for backups from Acronis Cyber Protect and/or
Acronis Cyber Protect Cloud for high availability and scalability of your backup storage.
To add nodes to backup storage
1. Go to the Storage services > Backup storage > Nodes screen.
2. Click Add node.
3. Select nodes to join the backup storage cluster and click Add.
The nodes will be added to your backup storage and will run Backup Gateway.
17 © Acronis International GmbH, 2003-2022
Changing the redundancy scheme for Backup
Gateway
You can update the redundancy scheme used for backup storage by changing the storage policy.
Such a configurable redundancy scheme ensures high scalability and maximum efficiency of backup
storage.
During the re-encoding process, data is partially stored with a new redundancy scheme, and the
other part is stored with an old scheme. However, the system uses the storage policy with the least
redundancy. For example, if you are switching from the 1+0 encoding mode to 1+2, the system will
use the 1+0 encoding mode. In this case, it is critical not to turn off any storage node or disk until
the process is complete.
Important
If you changed the encoding scheme for your backup storage cluster with the help of the technical
support team, re-apply your redundancy settings in the admin panel to ensure that all data was
encoded.
Limitations
l Redundancy by replication is not supported for backup storage.
To change the storage policy
1. On the Storage services > Backup storage screen, go to the Settings tab, and then click
Storage policy.
2. Select the desired storage tier, failure domain, or data redundancy mode. For more information,
refer to "Storage policies" in the Administrator Guide.
3. Click Save.
When the re-encoding process starts, its progress and the estimated time of completion will be
shown on the screen. During this process, you can select another redundancy scheme. In this case,
the current re-encoding process will be stopped and the new redundancy scheme will be applied.
18 © Acronis International GmbH, 2003-2022
Managing registrations for Backup Gateway
After deploying backup storage, you can use it as a centralized remote storage for backups by
adding multiple registrations in different Acronis Cyber Protect or Acronis Cyber Protect Cloud
instances.
Adding registrations
Prerequisites
l Ensure that two-factor authentication (2FA) is disabled for your partner account. You can also
disable it for a specific user within a 2FA-enabled tenant, as described in the Acronis Cyber Cloud
documentation, and specify the user credentials.
l If you have enabled login control for the Acronis Cyber Protect Cloud web interface, ensure that
the public IP address of your backup storage cluster is specified among the allowed IP addresses,
as instructed in the Acronis Cyber Cloud documentation.
To add more registrations
1. On the Storage services > Backup storage screen, go to the Registrations tab, and then click
Add registration.
2. In the Add registration window, specify a registration name and a unique DNS name for
backup storage (for example, newregistration.example.com). Backup agents will use this DNS
name and the TCP port 44445 to upload backup data. Then, click Next.
Important
l Configure your DNS server according to the example suggested in the admin panel.
l Each time you change the network configuration of nodes in the backup storage cluster,
adjust the DNS records accordingly.
3. Specify the following information for your Acronis product:
19 © Acronis International GmbH, 2003-2022
l The URL of the cloud management portal (for example, https://cloud.acronis.com/) or the
hostname/IP address and port of the local management server (for example,
http://192.168.1.2:9877)
l The credentials of a partner account in the cloud or of an organization administrator on the
local management server
4. Click Add to create the registration.
Updating registration certificates
When you register backup storage in Acronis Cyber Protect Cloud or Acronis Cyber Protect, they
exchange certificates that are valid for three years. One and a half months before expiration, you
will be alerted about the expiring certificate in the admin panel.
Prerequisites
l Ensure that two-factor authentication (2FA) is disabled for your partner account. You can also
disable it for a specific user within a 2FA-enabled tenant, as described in the Acronis Cyber Cloud
documentation, and specify the user credentials.
l If you have enabled login control for the Acronis Cyber Protect Cloud web interface, ensure that
the public IP address of your backup storage cluster is specified among the allowed IP addresses,
as instructed in the Acronis Cyber Cloud documentation.
To update the registration certificate
1. On the Storage services > Backup storage screen, go to the Registrations tab.
2. Select a backup storage registration, and then click Update certificate.
3. Specify the credentials of a partner account in the cloud or of an organization administrator on
the local management server.
20 © Acronis International GmbH, 2003-2022
4. Click Update.
The backup storage service will be automatically restarted and the new certificate will be loaded in
five minutes.
Deleting registrations
You can unregister backup storage from your Acronis backup software by deleting its registrations.
When you delete a registration, backup data remains in backup storage. You can delete your backup
data in Acronis Cyber Protect Cloud. If you want to delete the backup data in Acronis Cyber
Infrastructure, destroy the backup storage cluster.
To delete a backup storage registration
1. On the Storage services > Backup storage screen, go to the Registrations tab.
2. Select a backup storage registration, and then click Delete.
3. In the Delete registration window:
l To delete the registration and unregister the backup storage from your Acronis backup
software, select (Recommended) Gracefully, and then specify the credentials of your
administrator account in your backup software.
l To delete the registration but do not unregister the backup storage from your Acronis backup
software, select Forcibly, and then enter Delete in the input field.
Important
Select this option only if you are sure that the backup storage is already unregistered from
your Acronis backup software.
4. Click Delete.
21 © Acronis International GmbH, 2003-2022
Migrating backups from older Acronis solutions
Migration from Acronis Storage versions 1.5-1.7 is no longer supported. You can use Acronis Cyber
Infrastructure 4.0 to migrate backups, and then upgrade to the latest version.
To migrate backups from Acronis Storage 1.5-1.7
1. Install Acronis Cyber Infrastructure version 4.0. To obtain the distribution ISO image, refer to
https://kb.acronis.com/content/63431.
2. Migrate your backups from Acronis Storage 1.5-1.7 to version 4.0 by following the instructions in
"Migrating backups from older Acronis solutions" in the Acronis Cyber Infrastructure 4.0
Administrator Guide.
3. Wait until the migration is complete, and then update your cluster to the latest version, as
described in "Installing updates" in the Acronis Cyber Infrastructure 4.0 Administrator Guide.
Warning!
An update process may interrupt data migration, which will lead to partial data unavailability.
22 © Acronis International GmbH, 2003-2022
Monitoring Backup Gateway
After you create backup storage, you can monitor it on the Storage services > Backup storage >
Overview screen. The charts show the following information:
l Nodes. The chart shows the number and availability of nodes in the backup storage cluster.
l Performance. The chart shows the read and write activity of backup storage services over time.
l Geo-replication. The chart shows the geo-replication speed and backlog, which is the amount of
data waiting to be replicated. If the geo-replication backlog does not decrease over time, it means
the data cannot be replicated fast enough. The reason may be insufficient network transfer
speed, and you may need to check or upgrade your network.
l Append latency. The chart shows the time spent on processing requests from backup agents to
the storage.
l Append throttle. If the chart is not empty, it means the underlying storage lacks free space and
the backup storage is throttling user requests to slow down the data flow.
Two thresholds, soft and hard, are set on 85% and 93% of used storage space, accordingly. When
the soft threshold is reached, backup storage starts to throttle write operations. Throttling
intensity depends on consumed space and increases until the hard threshold is reached. When
the used space passes the hard threshold, throttling works with maximum intensity.
l Object storage. The chart shows the object storage speed and backlog, which is the amount of
data waiting to be uploaded to public cloud. If the object storage backlog does not decrease over
time, it means the data cannot be uploaded fast enough. The reason may be insufficient network
transfer speed, and you may need to check or upgrade your network.
You can also monitor backups storage nodes. To do this, go to Storage services > Backup storage
> Nodes and click the required node. On the right pane, the Overview tab displays the performance
statistics:
l CPU/RAM: CPU usage in percent over time, and RAM usage, in GiB over time
l Successful/Failed request rate: the number of successful and failed append requests per
second
l Egress/Ingress request rate: the number of read and write requests per second
l Throughput: the amount of data read from or written to the backup storage per second
l Request latency: the time spent on processing requests
23 © Acronis International GmbH, 2003-2022
Releasing nodes from Backup Gateway
Backup storage is connected to one specific backup destination. If you need to switch the
destination, for example, from a public cloud to a local storage cluster or one public cloud bucket to
another, you need to delete the backup storage by releasing all of its nodes from the backup
storage cluster and create a new one. Keep in mind that by destroying backup storage you also
delete all backup data on the storage cluster and cannot restore it later.
Prerequisites
l All of the backup storage registrations are deleted.
To release a node from backup storage
1. Go to the Storage services > Backup storage > Nodes screen.
2. Click a node to release, and then on the node right pane, click Release.
3. Click Release in the confirmation window.
The backup storage will remain operational until there is at least one node in it.
To destroy backup storage
1. Go to the Storage services > Backup storage > Nodes screen.
2. Select all of the backup nodes or click the only node in the backup storage cluster, and then click
Release.
3. Enter Delete in the confirmation window, and then click Delete.
24 © Acronis International GmbH, 2003-2022