Administrative Writing The Operational
Administrative Writing The Operational
ADMINISTRATIVE
E
OPERATIONAL
E
1
JUNE 2022
INTRODUCTION
This manual aims to provide the necessary skills to state agents as well as to all
candidate for an administrative competition, to be operational in service and/or face the
administrative writing tests.
It includes steps, namely:
- Step 1: Determine the administrative document to be produced;
- Step 2: Embrace the administrative style;
- Step 3: Present the document in the appropriate format.
It would be advisable for the learner, as a good practice, to proceed thus:
1- read the part of the course related to step 1, 2 or 3;
2- address the related exercises;
3- refer to the corrected solutions and forms of the documents for self-evaluation.
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STEP 1: Determine the administrative document to be produced
This first step allows one to position themselves in front of a subject of administrative writing or
of a file after the allocation made by the hierarchical superior. Indeed, knowing the
The appropriate document to draft is important.
In addition to the classic documents, there are unilateral administrative acts (constitution,
law, ordinance, decree, order, decision) and bilateral (international treaty, contract
of contractual engagement, agreement, public procurement) that have real value
legal. Classic administrative documents will be the only ones studied within the framework
of this practical course. It includes:
1/ Correspondence documents
a- The letter
The letter between departments is produced for exchanges from one Administration to another.
for service reasons. It can be a circular letter (for a hierarchical superior
who wishes to address several lower-ranking recipients or authorities of rank
equal on a subject relevant to their skills but requiring their intervention), a letter
of acknowledgment (to mark that a correspondence, information or a
the document has been received), a transmission letter (to send one or more documents to
your supervisor), a cover letter (to introduce
a file), a reminder letter (to follow up on a file by reminding the recipient of a
letter already sent), an invitation letter (to invite a person to take part in a
activity), a letter requesting an explanation (for a hierarchical superior who intends
initiate a disciplinary procedure against a colleague), a response letter (for
responding to a request), a letter of invitation (from a colleague to a person of
higher rank to invite him to participate in a session), etc.
The personal letter is produced in the exchanges of an Administration to a
natural or legal person of private law or a public figure. It is written
also by the Administration to a public service user or by an official to his
superior hierarchical for reasons unrelated to the service.
b- The liaison documents other than the letter
The classic waybill or dispatch note is used for the transmission of
documents between two ministries or between two different services.
The simplified slip or Soit-transmis is produced for the transmission of documents
from a superior to a subordinate or between officials of equal rank, in the same
public body.
The note is a document for exchanges between departments of the same ministry or within a
same administrative body. It is used to present a file (technical note), to accompany
a draft decision or decree (presentation note). It may sometimes have several
recipients (group note).
The official telegram is sent, in case of emergency, by a high political authority.
(President of the Republic, Minister of the Interior), administrative (Prefect) or military (Chief
from the Joint Staff of the Armed Forces, Army Corps Commander), to a group of collaborators.
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2/ Information documents
a- The internal information documents or study documents that are issued as a
reports.
The record is a document intended to serve as evidence. It is drafted in such a way
detailed, in the present indicative and may be administrative (for meetings or assemblies)
where important decisions are made, for inspections, findings, or judicial (by the
law enforcement agents.
-The report presents a descriptive document that relates the author who was present, without
personal opinion. It faithfully reports to the hierarchical superior about an activity, a
mission, of an event or an accident. It can also report on a meeting in a way
integral or analytical. It only contains the signature of the editor.
The report is produced to relate facts and make concrete suggestions. It can involve
of a disciplinary report, studies, inspection, mission, technical, presentation of a
decree, periodic activities.
The summary of conclusions is produced to provide just the conclusions or the points retained.
after a working session.
b- External information documents
The notice intended for displaying information to a restricted audience, within a
It can be written for the participants of a conference or a meeting. To
At an auction, a notice is always produced.
The press release is written to provide information or remind of provisions.
broadcast, televised, or published in a newspaper dedicated to the general public.
The notice is issued for the scheduled meetings in advance or to request the
presence of a user for a matter concerning them.
The certificate aims to make a neutral and objective observation.
The certificate aims to make an observation involving an active stance.
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The memo is issued by a hierarchical superior to their staff.
to execute a directive or enforce a legal provision. It gives
information intended solely for service staff.
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EXERCISE OF STEP 1
Determine the administrative document to be drafted in each case ci-
underneath.
1- The Chief of Staff of the Minister of Public Service sends to the Director of the
Financial Control of the Secretary of State to the Prime Minister in charge of the Budget
and from the State Portfolio, the files of thirty admitted to the professional competition
exceptional access to the employment of Civil Administrator, under the competitions
administrative, session 2018. As the Director of Competitions, you are responsible for
write the draft document.
You are in charge of studies at DGDDL. After verification, he instructs you to
draft a document that indicates the reality and quality of the services provided by
the company BAC Sarl at the DGDDL, for the year 2018, for a total amount of
59,000,000 FCFA on lines 2420 and 6211.
3- The Minister of Public Service wishes to remind civil servants and
state agents are required to respect working hours.
4- You are in charge of studies at the DGDDL in the Ministry of the Interior and Security.
He instructs you to send a letter to the HR Director of the same Ministry, making
following his request for the provision of fifteen (15) Civil Administrators,
performing the functions of General Secretaries of Town Hall, to be part of the
officials to be appointed as Deputy Prefect in December 2019.
5- The Director of Human Resources of the Ministry of Public Service intends
explain to Madam the Director of Planning, Statistics and
The Evaluation of the Ministry of Public Service, the necessity to validate, in the
SIGFAE, the onboarding of two Executive Secretaries transferred to its service
by memo No. 121/MFP/CAB/DRH/SDP/ch of July 15, 2019. You
You are a Study Officer at the HR department and assigned to write the document.
6- You accompany, in the capacity of Study Manager, Mr. the DGDDL, President
of the meeting, at a meeting at UVICOCI. Present are the President of UVICOCI and
with the other mayors of the District of Abidjan on June 12, 2019. The meeting starts at
10:15 AM and lasts for 1 hour and 20 minutes with three items on the agenda.
7- The Chief of Staff of the Ministry of Transport is sending you on a mission to
Yamoussoukro to participate in the validation workshop of the annual action plan.
Ministry expected to be held from August 15 to 17, 2022, at the President Hotel. As a
As Deputy Director of Personnel, you are responsible for drafting the project putting you in
mission.
8- You will provide the secretariat for the second meeting of the ENA Management Board.
July 15, 2018, in the meeting room of this community center that you manage, in your capacity as CEO.
The Directors of Cabinet of the ministries in charge of the Interior are present.
Public Service, Taxes, Commerce, Foreign Affairs and Treasury. The
The meeting is presided over by the Chief of Staff of the Minister of Public Service.
Two important decisions are made there: one concerning the validation of the draft proposal.
budget of the Establishment to be presented at the 2019 internal budget conference
Ministry of Public Service and the other relating to the validation of the state
execution of the 2018 budget. Write the document.
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As the Chief Financial Officer of the Town Hall of Dabou, you must inform the
populations of the said commune of the auction of goods seized by
your services on May 10, 2018, on the public domain. This auction will take place
on September 27, 2019, in the courtyard of the Technical Service of the Town Hall.
10- The Minister of the Interior and Security sends an urgent message to
Mr. the Prefect of the Department of Touba, to inform him that, according to the
Supreme Commander of the National Gendarmerie, a truck would have dumped some
illegal gold miners in a village in one of the prefectures of his constituency.
An investigation is required on their part. Write the document.
You are the Secretary General of the Presidency. You are tasked with writing a project.
the document to inform Ladies and Gentlemen the deputies that Mr.
The President of the Republic invites them to an Extraordinary General Assembly on the 15th.
November 2019, with a specific agenda.
12- You are the Chief of Staff of the Financial Affairs Directorate of the Ministry
in charge of Security and you are responsible, at the instruction of Mr. the CFO, to
produce a draft document for the Minister's signature, in order to invite the
General and Central Directors of the said ministerial department at the back-to-school meeting
budget 2019.
13- You are tasked by Madam the Director General of the ENA to write, in your capacity as
Director of the EGAD, a document indicating that Mr. KOUASSI Félix,
Registration number 343 802 V, Civil Administrator, participated in the training at the ENA, Sector
General Administration, Higher Cycle, class of 2008-2009.
14- The Minister of the Interior and Security sends, urgently, a message to
Mr. the Prefect of the Bounkani Region, to inform you that, according to the Director
General of the National Police, a truck allegedly dumped products on August 5, 2019.
dangerous to the health of the populations, in a village of one of the departments of
his constituency. An investigation is required from him. You are the Prefect of
Bounkani region and you need to write the document to report on your
mission to the Minister.
15- You are in charge of studies for the Director of Legal Affairs and Litigation
Ministry of Tourism. It is responsible for sending you the internship certificates.
from two students of the ENA to Mr. the Director of Human Resources
Ministry.
16- The Minister of Budget engages the DAFs of the Ministries and Establishments
National Publics, to ensure the regularity of the files related to the commitments made
by the various authorities. Write the document in your capacity as Chief of
Accounting Service.
17- Madam Director of the ENA sends an invitation letter to Mr.
Minister in charge of Internal Security to invite him to participate in the ceremony
of the graduation of the 54th class of students from the ENA. You are the Secretary General
of the ENA. She entrusts you with the task of drafting the project.
18- You are the Chief of Staff of the Minister of the Interior. He tasks you with
to ask the Prefect to proceed, on the first working day of the year 2020, to
Hello to the colors in all the administrative services under their jurisdiction.
19- The Director General of Taxes wishes to inform the populations
Ivorians of the final deadline for the payment of property tax.
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20- Madam Director of Human Resources of the Ministry of Communication
you are asked to draft a document to accompany the draft decree of
appointment of Mr. KOFFI Théodore as Deputy Director of the
Formation of the Ministry.
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CORRECTION OF THE EXERCISE OF STEP 1
1- Delivery Note
2- Attestation
3- Service Note
4- Letter between services
5- Note
6- Report
7- Order
8- Minutes
9- Opinion
10- Official telegram
11- Convocation
12- Circular letter
13- Attestation
14- Report
15- Let it be transmitted
16- Instruction
17- Personal form administrative letter
18- Circular letter
19- Communiqué
20- Presentation Note
21-
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STEP 2: Embrace the administrative style
This second step allows for mastering administrative style. Indeed, the tone and the language
the tone that must be used to write an administrative document is important. The style
administrative that existed during the time of emperors and kings, was inherited from colonization and
has evolved to become what it is now in France and in the States of Africa
Francophone. Speaking of administrative style, it is important to distinguish the characters and the
established formulas of administrative writing whose foundation is to ensure service
public, ensure the responsibility of the State and respect for the hierarchical principle.
1/ The characteristics of administrative style
Dignity calls for the solemn and official nature of the administrative document.
Respect for hierarchy emphasizes the relationships between the subordinate and their
superior.
The sense of responsibility indicates that the author takes ownership of their writing and affixes their signature.
Objectivity reveals the notion of neutrality through which the author expresses himself without
passion or personal sentiment.
Courtesy and politeness help to avoid being insulting, unkind, harsh, and
pejorative.
Caution helps to avoid creating serious future situations. It is advisable to be
to manage and consider the possibility of seeing each other again in case of economic improvements.
Precision and accuracy imply that each document must not be confused with
no other. It must be identifiable and classified by different users.
Clarity, conciseness, and effectiveness allow one to express oneself in formal language that
does not lend itself to interpretation, to get to the point having a good understanding of
file and search for the iodine solution.
Homogeneity refers to the adherence to universal rules of administrative writing.
so that as examples, in form, a letter remains a letter, a report remains a
report, etc.
2/ The established formulas
Established formulas are conventionally accepted expressions. like
the written and concrete translation of the characters of administrative writing. We distinguish the
salutations, courtesy, introduction, argumentation, conclusion and well
other forms of administrative style.
As a hierarchical expression, the Superior addressing the subordinate will write: I
you ask to... I kindly ask you to... I request you to ensure the perfect
execution of this task... I value or take an interest in..., I remain attentive to the presence
effective of all... I have the honor to inform you... I recommend that you... I
you send...
The subordinate addressing the Superior or a public figure will write to
him: I have the honor of reporting on ... I have the honor of requesting ... I have the honor
to expose to you... I kindly ask you to... I have the honor to ask you to kindly
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to want... I have the honor of submitting... It seems to me that it would be appropriate to... I submit to
your kind attention… I have the honor to send you…
Among peers, the expressions are: - I would be grateful to you
(to oblige), to kindly... - I would be grateful to you... I ask you to believe in the assurance of...
I suggest or propose to you... I would be very grateful if you could... It is my honor to address you...
or to inform you...
When writing to an ordinary person unfamiliar with the Administration, one would say:
Please accept... Please trust in the assurance of...
As an objective expression, DO NOT WRITE: Wishing to receive your quickly
response... In the hope of a favorable outcome... I assure you of my unwavering
attachment. I am really sorry that I cannot respond favorably... I you
I would be grateful if you could send me your response in
the best deadlines... I beg you to accept... I regret to be unable to comply with your
request...
As a matter of polite expression, DO NOT WRITE: Your report is a tissue of nonsense...
Your request is ridiculous... I refuse your request... Send me this file...
Try to take more care with the matters entrusted to you... I do not understand.
how could you write such a bad request..., BUT WRITE: Your
report lacks realism. Your request seems unfounded to me. It is not possible for me to
please give a favorable response to your request. I kindly ask you to send me this.
file. I would be grateful or I would appreciate it if you could pay more attention to the matters that...
you are entrusted with, or, I would appreciate it if you paid more attention to the
matters entrusted to you. I am surprised that you have drafted such a request.
As a matter of cautious expression, DO NOT WRITE: I definitively reject... It is necessary
revise this position at all costs... According to my information, the situation has improved but
she is not famous yet..., BUT WRITING: It is not possible for me to book a
favorable to your request... I believe it would be appropriate to revise this position, or
Well, I think, for my part, that it would be desirable to reconsider this position… It seems to me
it seems that the situation has improved but I think, for my part, that there is still
a lot to do.
As expressions related to precision and accuracy, DO NOT WRITE:
Abidjan, 10-07-10… Following your letter of the 10th of this month… In response to your aforementioned letter
Referenced... Reference: file of the person concerned... In accordance with decree 7825...
N°MFP/ENA/112… The COM organizes…BUT WRITE: Abidjan, July 10, 2010… In
Response to your letter of July 10, 2010... In response to your referenced letter...
Reference: file of (Name and surname of the concerned party, position and registration number) ...
In accordance with the provisions of Article 10 of Decree No. 92-7825 of July 15, 1992
important… No. 112/MFP/ENA of July 10, 2010… The Monetary Organization Committee
(COM) organize...
The greeting formulas according to the recipient's status are:
- Diplomatic world personalities (Ambassador, Chargé d ’Affaires, Consul)
General, Advisor): Sir/Madam (Quality Monitoring)
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- Actors of the Public Administration (Director, DG, Prefect User Holder)
PhD in SG of Society, Union Leader, Association and Establishment
school): Sir/Madam the (Quality Monitoring)
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I have the honor to acknowledge receipt of..... - I have just been seized of............ - My attention has
was called on......
TO INTRODUCE A DOCUMENT WITHOUT REFERENCE
- Il m’appartient de… Il vous appartiendra de… - Je prends acte de… - Je prends bonne note
I will be led, I will be brought, I will be called to... - I would be obliged to... - I
you ask to… - I have the honor to inform you, notify… - I have the honor to bring to
your knowledge...
As expressions used in the body of the texts
TO LIST
- Tout d’abord… - En premier lieu… - En second lieu…. - D’une part, d’autre part… -
D’abord, ensuite, enfin… - Par ailleurs… - A titre principal, à titre subsidiaire… - En outre…
Furthermore...
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STEP 2 EXERCISE
I/ Course Questions
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k- DG
the Prefect
m- User
PhD holder
o- SG of Society
p- SG of the union
q- SG of association
r- School Establishments
Pope
t- Nonce
u- Cardinal
v- Archbishop
Bishop
x- Curé
y- Abbot
z- Pasteur
Grand Imam
Ayatollah
cc- Marshal
Generals
ee- Colonel
ff- Captain
gg- Lieutenant
hh- General Officers of the Navy
ii- Captain of Ships
Keeper of the Seals
magistrate
lawyer
bailiff
Notary
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CORRECTION OF THE EXERCISE OF STAGE 2
It will be up to you to compare your answers with the information contained in the course.
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STEP 3: Present the document in the appropriate format
This third step allows for the proper formalization of the administrative document. In
Indeed, present each administrative document according to the conventional format. is a
necessity.
The letter between services contains neither a salutation nor a courtesy formula or
politeness, but understand:
The mandatory mentions: the initials of the writer and the data entry operator above to
left; just below the stamp of the issuing service; the name of the State and the motto in
top right; below the place and date of dispatch; the subscription or advertisement that binds the
sender by the preposition 'to' to the recipient, the registration number on the right under the
stamp; the object (maximum 2 lines) to the right under the number and below to the right after the
text, the handwritten signature preceded by the attachment or the quality of the competent authority
issuer and followed by the name of this authority.
Optional mentions: the "Reference" in full under the subject; the attachment, either
in full writing either at the bottom of the page using the initials 'PJ'; the 'Copy' at the bottom
left of the page slightly below the signature line; the "undercover of the way"
hierarchical" just below the recipient.
The body of the letter includes the introduction to announce what will follow, a
development of up to four parts and a conclusion to draw the consequences
by a request for instruction or clarification, a decision, a response or an order
given.
KAS/TES
17
THE MINISTER
-----------------
Abidjan, July 13
2018
No. 0051 /MT/CAB
ABIDJAN
In your referenced letter, you invited me to participate in the 2019 budget conference scheduled
to be held from July 22 to July 25, 2018, starting at 9 a.m. sharp, at the auditorium of the Caisse of
Stabilization (CAISTAB) is located in Abidjan-Plateau.
(signature)
ADOU Jean
KAS/TES
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CABINET
--------------
The Chief of Staff
---------------
Abidjan, January 27
2018
No. 0057 /MINIT/CAB
ABIDJAN
Sir,
In the referenced letter, you requested my sponsorship within the framework from the
official opening ceremony of the hotel 'BEAU SEJOUR' located in Yamoussoukro, two (2)
kilometers from the Basilica of Our Lady of Peace.
This meeting is scheduled to take place on February 17, 2018, at exactly 9:30 AM.
In return, I have the honor to inform you that your request has captured my full attention.
However, due to constraints related to my work schedule, it is not possible for me
to honor this event with my presence.
(signature)
PJ: Letter of January 5, 2018
SORO Ferdinand
The dispatch note contains the usual references of a letter between services;
the title "DELIVERY NOTE" in uppercase in the middle of the page; a frame
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containing the text divided into three or four parts including Order number (optional), Nature,
Name, and Observations.
A copy of the shipping slip:
AC/DE
Shipping Slip
A
(signature)
KROU Lucien
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A copy of Soit-transmis:
FSE/DTC
N° 0258 /MIS/DGAT/DG
HEREBY TRANSMITTED
(signature)
)
(signature)
Attachment: Action plan 2015
KONDO Hamed
Senior Prefect
C-The note lists the usual mentions of a letter between services, with a nuance to
level of the title "NOTE" placed in the center and the subject that can be integrated into the title or
carried separately on the left.
A copy of Note:
AC/DC
NOTE
A
Mister Director of Control of the Ministry
OF AGRICULTURE
In view of the above and given that this situation could possibly, not
only being the source of tax fraud by of these organisms, but
still likely to give rise to disputes between the tax authorities, the Ministry in charge of
mines, the Ministry of the Interior, the Ministry of Water and Forests, and the
Ministry of Agriculture, the Directorate of Approval has, by note addressed to Mr.
Director General of Agriculture proposed the following alternative measures:
- to proceed with the rejection of the approval requests made by these entities and the withdrawal of
the approval of the agricultural cooperatives AWOUDA and ABADO;
- to grant approval to the requesting agricultural cooperatives GAOUA and BSA
as was done for the AWOUDA and ABADO cooperatives.
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Following these proposals, the General Director requested the
suspension of the processing of approval application files of the
GAOUA and BSA agricultural cooperatives and the collection of information on the
suspicions of irregular activities by the AWOUDA and ABADO cooperatives.
Also your services having the responsibility for the control of approved agricultural cooperatives,
This note is addressed to you in order to gather your opinion.
Such is the economy of the present note.
(signature)
KOUKA Francette
The official telegram contains the title "OFFICIAL TELEGRAM"; the number
of registration; the place and date; the subscription with a particularity for the
services using a lot of telegrams 'PRESIREPUBLIQUE to PREFECT
Tiassalé » or « MINAGRID at… »; the mention of « urgency » on the stamp; the visa
of the supervisory authority for non-autonomous services; the body drafted in a
telegraphic style where periods and commas are replaced by "STOP" like
in the sentence « HONOR TO REPORT ON MISSION
CAVALLY INSPECTION STOP SITUATION UNDER CONTROL STOP
No.
circulation
--------------------------
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PRESIDENT TRIBUNAL DALOA
The report contains the usual references of a letter between services; the title
"REPORT" in uppercase with or without indication of recipient and subject; a
introduction to recall the subject and announce the plan; a development including
the presentation of the facts, their critical commentary and the proposed solutions to the superior
hierarchical; a conclusion that recalls the proposed solutions and a request
instructions if applicable).
AC/DC
Republic of Côte
MINISTRY OF PROTECTION
IVORY
SOCIAL
--------------------
-----------------------------------------
CABINET Union-Discipline-Work
----------------- 24 -----------------
GENERAL MANAGEMENT
FROM SOCIAL PROTECTION
No. 0132 /MPS/CAB/DGPS
REPORT
On Monday, November 29, 2011, as part of the organization of the election of delegates
the General Assembly of the General Mutual of Civil Servants and State Agents of Côte
Ivory Coast (MUGEF-CI), for the term 2011-2015, scheduled for December 11, 2011,
Mr. GOBIA Issa, Director General of Social Protection, visited the Prefecture.
From Abidjan, a mission to inform and train the members of the Electoral Committee.
Local (CEL) and the Sub-prefects of the Abidjan District.
The Director General of Social Protection was assisted during this mission.
by Mr. KANDE Emmanuel, Deputy Director of Social Promotion.
The delegation arrived at the Prefecture of Abidjan at 2:15 PM, where it was received.
by Mr. Prefect of the department of Abidjan.
After the pleasantries, the participants took their seats in the meeting room of the Prefecture of Abidjan.
for holding the information and training session.
The Director General of Social Protection, in turn, welcomed the presence of the body.
prefectural and representatives of the ministries before providing them with the kits of
electoral documents including the Terms of Reference of the mission, the Operating Procedure
of the ballot, the specimen of the minutes of the counting of votes, a copy of the
registration form, a copy of decisions 004, 005, 007, and 008 as well as a copy
from the results score sheet.
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- the electoral division and the distribution of the number of delegates to be elected by college
electoral and by electoral section of the MUGEF-CI;
- the arrangements for the allocation of voters by polling place and by polling station;
- the lists of selected candidates in the Abidjan District;
- the organization and functioning of polling stations:
- the contents of the electoral kit by polling station and its use.
At the end of this presentation, discussions were opened from which it emerged that
the following recommendations:
- MUGEF-CI MUST send the missing documents to the members of CELs.
in the different kits;
- the MUGEF-CI must provide the means to cover the restoration of
members of the polling places;
- Local representatives of the CIS can be consulted for the selection of members.
polling stations
- The CEC must be convened to make the electoral materials available to the CEL;
- the PowerPoint presentation must be sent to the Prefects of the departments for the
training of polling station members;
- the issue of the involvement of members of polling stations and agents of the
law enforcement must be examined by the MUGEF-CI;
- Members of the Local Consultative Committees (CCL) of MUGEFCI must not
participate in the organization of the vote;
- the MUGEF-CI must take the necessary arrangements for the transport of
physical results;
- the securing of the vote at the national level by contacting the Director
General of the National Police and the Superior Commander of the Gendarmerie
National must be considered.
The Director General of Social Protection has also handed over to the Secretary General
of the Prefecture of Abidjan and to the present Sub-Prefects the electoral lists of the offices concerned
from their respective constituencies as well as the necessary quantity of copies of the mode
operative of the ballot intended for the formation of the members of the polling stations.
Mr. the Secretary General of the Prefecture of Abidjan thanked the entire
participants for honoring this meeting with their presence and adjourned the session at 1 PM
05 minutes.
The Director General of Social Protection carried out at the end of the session, to the
payment of per diem and allowances to the Secretary General of the Prefecture of Abidjan, to the Deputy
prefects and to the members of the CEL present.
After a cocktail offered by the Prefect of Abidjan, the delegation left the Prefecture.
at 4:30 PM.
Made in Abidjan, on November 29, 2011
26
The Director General of Social Protection
(signature)
The report is presented with the usual mentions of a letter between services.
the title "REPORT" in uppercase; an introduction placing the location and the
date as well as the general framework of the meeting; the list of participants; the formula
opening; the text of the minutes and the closing formula.
AC/DC
N° 0182 /MT/CAB/DGT/DTT
REPORT
On Tuesday, April 5, 2022, starting at 10:40 AM, a meeting was held in the conference room.
of the Ministry of Transport located in Abidjan-Plateau, the weekly meeting of the Directorate
of Land Transport.
The meeting is chaired by Mr. ZOUKA Félix, Director of Land Transport.
The Secretariat is managed by Mr. KOUAKOU Frank, Head of the Service
Personnel and logistics.
Present at this meeting: (see attendance list)
After the pleasantries, Mr. President of the Electoral Committee presented the agenda written
as follows :
1) Reading and adoption of the minutes of the meeting of March 29, 2022;
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Divers.
1- Reading and adoption of the minutes of the meeting of March 29, 2022
After reading, the report was adopted subject to the consideration of
observations made by the audience.
The management received thirteen (13) files during the past week, of which eleven (11)
processed and two (2) pending processing.
The Director has engaged his collaborators in the handling of the two (2) files.
instance within 48 hours.
3- Divers
The next management meeting is scheduled to take place on April 12, 2022.
from 10 o'clock.
The agenda being exhausted, the Director adjourned the meeting at 12:30.
(signature)
KOUAKOU Franck
C-The report includes the usual mentions of a letter between services; the title
"MINUTES" in uppercase at the center incorporated into the object. The judicial report
The minutes of the hearing begin with the date in full, followed by the time and the
first person plural of modesty. It ends with a sacramental formula.
In witness whereof, we have established this report and signed it with the one or more
witnesses, after having read it to them. The administrative report begins with the
date in full, followed by the time and the first person singular. It is
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ends with a sacramental formula "In faith of which, I have established the present proceedings-
verbal and signed with the witness(es) after having read it to them. The minutes
administrative (of meeting or handover) is structured like a report, but
it is more detailed. The date will be at the end of the text above the signature, preceded by the
Made in...
PROCES-VERBAL
THE YEAR TWO THOUSAND TWENTY-TWO And Friday, May 27, starting at 10:58 AM,
was held in the conference room of the Ministry of Justice located in Abidjan-Plateau,
transfer of duties between Mr. KONAN Luc, magistrate not in the hierarchy, inspector
Outgoing General and Mr. KONE Drissa, Non-hierarchical Magistrate, Inspector General
entrant.
Present are:
- Mr. KOME Astrid, Cabinet Director, Chair of the session;
- Mr. KONAN Luc, outgoing Inspector General;
- Mr. KONE Drissa, Incoming General Inspector;
- Mr. KASSE Lamine, Human Resources Director;
- Mr. BLE Albert, Technical Inspector, Secretary of the meeting;
- Mr. KOUAKOU Franck Omer, Technical Inspector;
- Mrs. KABA Ella, wife of BOBI, Technical Inspector;
- Mrs. GOHOU Albertine nee DOUMBIA: Technical Inspector;
- Mr. OULLA Christian: Deputy Director of Personnel;
- Miss KOFFI Henri: Study Officer;
- Madam BONGA Clotilde: Study Officer;
- Mr. HIRE Fulbert, Study Officer;
Opening the meeting, Mr. Chief of Staff wishes to welcome the attendees.
name of Mr. the Keeper of the Seals, Minister of Justice. Subsequently, he indicates that the
This session is dedicated to the handover of responsibilities between Mr. KONAN Luc, Magistrate.
outside hierarchy, outgoing General Inspector and Mr. KONE Drissa, Magistrate outside
hierarchy, incoming General Inspector.
Mr. President of the session therefore invites the interested parties to speak in order to ...
pass the charges.
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Speaker, Mr. KONAN Luc, outgoing Inspector General, extends his thanks to
Mr. Minister and all his collaborators. He also specifies that at the end
on mission, he hands over the following items to the new Inspector General:
1- The access keys to the offices of the Inspector General as well as the keys to the drawers and
the stamps for administrative use;
2- The keys of the company vehicle of the Inspector General, a 4x4 type, of brand
TOYOTA Land Cruiser in good working condition;
5- The status of the budget execution of the General Inspection for the current financial year;
6- The status of files processed and files being processed for the current year.
Furthermore, the outgoing Inspector General congratulates his successor on his appointment and him
wishes full success in his new position.
Mr. KONE Drissa, incoming Inspector General, for his part, expresses his gratitude to
Mr. Minister and commits to doing everything possible for the success of his mission. By
Elsewhere, he acknowledges receipt of the documents and files transmitted by his predecessor to whom he
expresses his gratitude.
After reading the present minutes, Mr. the Chief of Staff adjourns the meeting at 11.
35 minutes.
Made in Abidjan, on May 27, 2022
(signature) (signature)
KOME Astrid
The summons is presented with the usual mentions of a letter between services;
the title 'CONVOCATION' in uppercase in the middle of the page; the formula of
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convocation follow-up of the recipients; the agenda under said formula. A
sample of a summons:
ACD/DEF
CONVOCATION
A session of the Management Council of the National School of Administration (ENA) to which I
you will be required to kindly attend will take place under my presidency, on Thursday, July 20
2000, starting at 9 a.m., in the conference room of the Director General of the ENA.
(signature)
KANTE Edouarde
The formal notice with the usual mentions of a letter between services; the title
"NOTICE" in uppercase in the middle of the page either alone or followed by the recipients; the location
and the date at the end of the text.
A sample of notice:
ACD/DEF
NOTICE
The National School of Administration is organizing a conference on the theme: 'The
obligations du fonctionnaire », à l’intention de son personnel, du 15 au 19 février 2020, à
starting at 9 o'clock sharp, at the Houphouet-Boigny amphitheater.
This conference will be led by Mr. KONE Félix, Deputy Director of Affairs.
Legal of the Ministry of Public Service.
(signature)
KANTE Edouarde
C-Le Communiqué takes up the usual mentions of a letter between departments; the title
"COMMUNIQUE" in uppercase in the middle of the page. It begins with the designation of
the quality of the authority that issues the statement.
COMMUNIQUE
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THE DIRECTOR GENERAL OF THE NATIONAL SCHOOL OF ADMINISTRATION
COMMUNIQUE :
This session aims to strengthen the capacities of senior officials in administrations and
public companies through a practical approach to document drafting
administrative.
(signature)
KANTE Edouarde
ACD/DEF
CERTIFICATE
The Director General of the National School of Administration, in accordance with
provisions of decree No. 1222/MFP/ENA of April 12, 2007, certifies that Mr. OULA
OULA Jules, Administrative Secretary, Category B, Grade B3, is in service at the School.
National Administration, since June 15, 2011.
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Abidjan, September 17, 2011
(signature)
KANTE Edouarde
The Certificate includes the usual mentions of an inter-departmental letter; the title.
ATTESTATION in uppercase in the middle of the page; a phrase that specifies the
quality of the authority issuing the document, followed by 'certifies that'. The text is
usually ends with the phrase "In witness whereof, this is issued for
to serve and to be worth what is right.
AC/DC
ATTESTATION
The General Director of the National School of Administration, in accordance with
provisions of decree No. 1222/MFP/ENA of April 12, 2007, certifies that Mr. OULA
OULA Jules, Administrative Secretary, Category B, Grade B3, Head of the Mail Service
from the Land Transport Directorate, attended the training seminar diligently
organized by the Directorate of Land Transport, from March 12 to 16, 2011, at the School
National Administration, intended for the agents in charge of the mail of the Ministry of
Transports.
(signature)
KANTE Edouarde
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The memorandum is produced with the usual mentions. of a
letter between services; the title "SERVICE NOTE" in uppercase in the middle
page, either alone or followed by the registration number, the date and the subject.
A copy of a memo:
ABC/DEF
MEMO
Subject: Punctuality and attendance of agents at their workstations
It comes back to me repeatedly that agents would be absent irregularly from their
workstations.
This situation, which disrupts the proper functioning of the service, is of a nature à
negatively impact the expected results and, if applicable, the annual rating of
personnel.
I therefore urge all staff to provide service with diligence and punctuality, under
penalty of disciplinary sanctions.
(signature)
KANTE Edouarde
AMPLIFICATIONS :
Secretary General..................1
Director of the EGAD……………………1
Director of the EGEF……………………..1
Director of Continuing Education......1
B- The Instruction contains the usual mentions of an interdepartmental letter; the title
INSTRUCTION in capital letters in the middle of the page, either alone or followed by the number
of order, the initials of the sending service and the date.
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A copy of instruction:
ABC/DEF
INSTRUCTION
No. 0310 MFP of July 5, 2000
The file is submitted to the courier service of the Ministry in charge of Public Service.
The courier service sends the said file to the Discipline Council for processing. Once the
signed document, the user receives a phone message setting the date of the appointment on
view of the withdrawal of the act.
(signature)
AMPLIFICATIONS :
MFP ………………..……1
Cabinet............1
DGFP..........................1
Disciplinary Council…1
DSI……1
Courier Service..........1
C- The Order is drafted with the usual mentions of a letter between services; the title
"ORDER" in uppercase in the middle of the page, either alone or followed by the order number,
signature of the issuing service and the date.
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A copy of the mission order:
AGC/DEX
REPUBLIC OF COTE
MINISTRY OF FUNCTION
IVORY
PUBLISH
--------------------
-----------------------------------------
NATIONAL SCHOOL Union-Discipline-Work
OF ADMINISTRATION -----------------
----------
DIRECTORATE GENERAL
----------
MISSION ORDER
The Director General of the National School of Administration,
Purpose of the mission: Participation in the validation seminar of the preliminary draft revision of the
General Statute of the Public Service
(signature)
KANTE Edouarde
AMPLIFICATIONS:
MFP…………………….1
Cabinet
ENA...........................1
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Interested................1
D- The circular has the usual mentions of a letter; the title "CIRCULAR" in
uppercase in the middle of the page, either alone or followed by the order number, the service abbreviation
sender and the date.
Sample circular:
AMC/DMP
CIRCULAR
No. 0310 /MFP/CAB of April 1, 2011
Law No. 92-571 of September 11, 1992, relating to the right to strike enumerates the various
steps of the strike procedure. When a dispute arises between the staff and the service
employer, a first attempt at conciliation is made which brings together a
table the service or the employing organization; the Agents or their union representatives; the
representatives of the competent services of the Ministry of Employment and the Public Service.
If no solution is found, the parties to the conflict refer to the Technical Minister.
interested and the Minister in charge of public service for a second attempt of
conciliation.
In case of failure of the second attempt at conciliation, the parties shall refer to the Chief of
Government for a third attempt at reconciliation.
If despite the intervention of the Head of Government, the parties could not be reconciled and that
the staff decides to exercise the right to strike, thus the collective and concerted cessation
work must necessarily be preceded by a notice submitted by the union that is considering
to go on strike, with the employer and with the Minister responsible for Public Service
six (06) working days before the strike begins. The strike notice must specify
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the reasons for the strike; the location of the strike or the route to follow; the date of the strike;
unlimited or limited duration of the strike; the start time of the planned strike.
As soon as the notice is received, the Minister in charge of the Public Service must issue a receipt.
of a strike notice. In the meantime, negotiations for resolving the conflict
continue.
- During the duration of the strike, no salary is paid to the civil servant.
striker.
- participating in an illegal strike has an impact on the career of the civil servant who
is subject to disciplinary sanctions.
- the civil servant is bound by the obligation of reserve
- The Administration can replace the striking officials in their positions.
Furthermore, a strike can be prohibited if it threatens public order or security.
goods and people or is a hindrance to government action
In application of these provisions and in view of the numerous illegal strikes recorded at
during the first quarter, I kindly ask you to organize everyone regarding their
concerning an information session on the strike procedure and its effects intended for
of Regional Directors from the ministerial departments and union representatives of your
respective constituencies, no later than April 30, 2011.
(signature)
KANE Edouard
EXERCISE OF STEP 3
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CORRECTION OF THE EXERCISE OF STEP 3
After rereading to personally correct the French mistakes and expressions of
administrative style, three (3) times, it will be up to you to confront in the form,
each of your documents written with the specimen documents contained in the course.
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CONCLUSION
At the end of the use of the work, in accordance with the approach indicated in the introduction
And for the correction of exercises, the buyer can assert being operational in Writing.
Administrative.
Mr. KROMEL Z. Félix A., Civil Administrator, Writing Trainer
Administrative can be contacted at 01 43 89 75 38, in order to take en
count all critiques and constructive suggestions as well as for any legal and legitimate support
in the field.
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