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Contents
Microsoft Office 2016
■ CHAPTER ONE Office 2016 Common Features: Taking the First Step 2
CASE STUDY SPOTTED BEGONIA ART GALLERY 2 MODIFY DOCUMENT LAYOUT AND PROPERTIES 42
GETTING STARTED WITH OFFICE APPLICATIONS 4 Using Backstage View 42
Starting an Office Application 4 Changing the Document View 44
Working with Files 5 Changing the Page Layout 45
Using Common Interface Components 8 Inserting a Header and Footer 48
Getting Help 15 Previewing and Printing a File 49
Installing Add-ins 17 HANDS-ON EXERCISES 3
HANDS-ON EXERCISES 1 Modify Document Layout and Properties 51
Getting Started with Office Applications 19 CHAPTER OBJECTIVES REVIEW 56
FORMAT DOCUMENT CONTENT 24 KEY TERMS MATCHING 58
Using Templates and Applying Themes 24 MULTIPLE CHOICE 59
Modifying Text 26 PRACTICE EXERCISES 60
Relocating Text 30 MID-LEVEL EXERCISES 64
Checking Spelling and Grammar 32 BEYOND THE CLASSROOM 66
Working with Pictures and Graphics 34 CAPSTONE EXERCISE 67
HANDS-ON EXERCISES 2
Format Document Content 37

Microsoft Office Access 2016

■ CHAPTER ONE Introduction to Access: Finding Your Way Through
an Access Database 68
CASE STUDY MANAGING A BUSINESS IN THE GLOBAL HANDS-ON EXERCISES 2
ECONOMY 68 Filters and Sorts 107
DATABASES ARE EVERYWHERE! 70 ACCESS DATABASE CREATION 113
Opening, Saving, and Enabling Content in a Database 71 Creating a Database 113
Recognizing Database Object Types 73
Modifying Data in Table Datasheet View 86 HANDS-ON EXERCISES 3
Adding Records to a Table 86 Access Database Creation 120
Deleting Records from a Table 88 CHAPTER OBJECTIVES REVIEW 124
Using Database Utilities 89 KEY TERMS MATCHING 125
MULTIPLE CHOICE 126
HANDS-ON EXERCISES 1
PRACTICE EXERCISES 127
Databases Are Everywhere! 93
MID-LEVEL EXERCISES 133
FILTERS AND SORTS 101 BEYOND THE CLASSROOM 136
Working with Filters 101 CAPSTONE EXERCISE 137
Performing Sorts 105

Contents vii
 ■ chapter two Tables and Queries in Relational Databases:
Designing Databases and Extracting Data 138
Case Study Bank Audit 138 Understanding Query Sort Order 181
Table Design, Creation, and Modification 140 Running, Copying, and Modifying a Query 182
Designing a Table 140 Hands-On Exercises 3
Creating and Modifying Tables and Single-Table Queries 184
Working with Data 144
Multitable Queries 188
Hands-On Exercises 1 Creating a Multitable Query 188
Table Design, Creation, and Modification 150 Modifying a Multitable Query 190
Multiple-Table Databases 155 Hands-On Exercises 4
Sharing Data 155 Multitable Queries 194
Establishing Table Relationships 160
Chapter Objectives Review 198
Hands-On Exercises 2 Key Terms Matching 200
Multiple-Table Databases 165 Multiple Choice 201
Single-Table Queries 173 Practice Exercises 202
Creating a Single-Table Query 173 Mid-Level Exercises 208
Using the Query Wizard 176 Beyond the Classroom 212
Specifying Query Criteria for Different Data Types 179 Capstone Exercise 213

■ chapter three Using Queries to Make Decisions: Perform

Calculations and Summarize Data Using Queries 216
Case Study Real Estate Investors 216 Aggregate Functions 243
Calculations and Expressions 218 Adding Aggregate Functions to Datasheets 243
Creating a Query with a Calculated Field 218 Creating Queries with Aggregate Functions 244
Formatting Calculated Results 222 Hands-On Exercises 3
Recovering from Common Errors 223 Aggregate Functions 250
Verifying Calculated Results 225
Chapter Objectives Review 254
Hands-On Exercises 1 Key Terms Matching 255
Calculations and Expressions 226 Multiple Choice 256
The Expression Builder and Functions 232 Practice Exercises 257
Creating Expressions Using the Expression Builder 232 Mid-Level Exercises 260
Using Built-In Functions 234 Beyond the Classroom 264
Hands-On Exercises 2 Capstone Exercise 265
The Expression Builder and Functions 238

■ chapter four Creating and Using Professional Forms and Reports:

Moving Beyond Tables and Queries 268
Case Study Coffee Shop Starts New Business 268 Modifying a Report 304
Form Basics 270 Sorting Records in a Report 307
Creating Forms Using Form Tools 270 Hands-On Exercises 2
Modifying Forms 279 Report Basics 309
Working with a Form Layout 283
Chapter Objectives Review 315
Sorting Records in a Form 285
Key Terms Matching 317
Hands-On Exercises 1 Multiple Choice 318
Form Basics 286 Practice Exercises 319
Report Basics 295 Mid-Level Exercises 323
Creating Reports Using Report Tools 295 Beyond the Classroom 326
Using Report Views 303 Capstone Exercise 327

viii Contents
■ Chapter Five  ata Validation and Data Analysis: Reducing
D
Errors and Extracting Better Information 330
CASE STUDY IMPLEMENTING A NEW DATABASE AT Hands-On Exercises 2
TOMMY'S SHELTER 330 Data Analysis Using Advanced Select Queries 370
Data Validation in Tables 332 CHAPTER OBJECTIVES REVIEW 376
Establishing Data Validation 332 KEY TERMS MATCHING 377
Controlling the Format of Data Entry 337 MULTIPLE CHOICE 378
Controlling Input with a Lookup Field 341 PRACTICE EXERCISES 379
Hands-On Exercises 1 MID-LEVEL EXERCISES 383
Data Validation in Tables 345 BEYOND THE CLASSROOM 386
Data Analysis Using Advanced Select Queries 352 CAPSTONE EXERCISE 387
Customizing Output Based on User Input 352
Using Advanced Functions 355

■ Chapter Six  ction and Specialized Queries: Moving Beyond

A
the Select Query 390
CASE STUDY REPLACEMENT CHINA, INC. 390 Hands-On Exercises 2
Action Queries 392 Specialized Queries 427
Determining When to Use an Action Query 392 CHAPTER OBJECTIVES REVIEW 432
Updating Data with an Update Query 393 KEY TERMS MATCHING 433
Adding Records to a Table with an Append Query 397 MULTIPLE CHOICE 434
Creating a Table with a Make Table Query 400 PRACTICE EXERCISES 435
Deleting Records with a Delete Query 401 MID-LEVEL EXERCISES 439
Hands-On Exercises 1 BEYOND THE CLASSROOM 441
Action Queries 404 CAPSTONE EXERCISE 442
Specialized Queries 412
Summarizing Data with a Crosstab Query 412
Finding Duplicate Records with a Query 419
Finding Unmatched Records with a Query 422

■ Chapter Seven  dvanced Forms and Reports: Moving Beyond

A
the Basics 444
CASE STUDY YELLOWSTONE COUNTY Hands-On Exercises 2
TECHNICAL SERVICES 444 Controls and Sections 479
Advanced Forms 446 CHAPTER OBJECTIVES REVIEW 484
Restricting Edits in a Form 446 KEY TERMS MATCHING 485
Understanding Combo Boxes 448 MULTIPLE CHOICE 486
Setting the Tab Order 451 PRACTICE EXERCISES 487
Understanding Subforms 453 MID-LEVEL EXERCISES 491
Hands-On Exercises 1 BEYOND THE CLASSROOM 494
Advanced Forms 458 CAPSTONE EXERCISE 495
Controls and Sections 463
Understanding Advanced Controls 463
Understanding Sections 470

Contents ix
 ■ Chapter Eight Get Connected: Exchanging Data Between
Access and Other Applications 496
CASE STUDY PROPERTY MANAGEMENT DATA Import and Link Data in Access Databases 539
EXCHANGE 496 Linking to an Access Table 539
Connect Access to External Files 498 Linking to Versus Importing an Excel Spreadsheet 542
Creating a Hyperlink Field 498 Importing an Excel Spreadsheet 546
Adding an Attachment Field 501 Importing a Text File 550
Adding Attachment Controls to Forms and Reports 504 Hands-On Exercises 3
Hands-On Exercises 1 Importing and Linking Data in Access Databases 554
Connecting Access to External Files 508 CHAPTER OBJECTIVES REVIEW 564
Export Data to Office and Other Applications 516 KEY TERMS MATCHING 565
Exporting Data to Excel 516 MULTIPLE CHOICE 566
Exporting Data to Word 521 PRACTICE EXERCISES 567
Exporting Data to a PDF or XPS Document 525 MID-LEVEL EXERCISES 572
Exporting Objects to Another Access Database 527 BEYOND THE CLASSROOM 575
Hands-On Exercises 2 CAPSTONE EXERCISE 576
Exporting Data to Office and Other Applications 530

■ Chapter Nine F ine-Tuning the Database: Analyzing

and Improving Database Performance 578
CASE STUDY THE METROPOLITAN ZOO 578 Database Normalization 608
Built-In Analysis and Design Tools 580 Understanding First Normal Form 609
Using the Database Documenter Tool 581 Understanding Second Normal Form 611
Using the Performance Analyzer Tool 583 Understanding Third Normal Form 613
Using the Table Analyzer Tool 586 Finalizing the Design 615
Using the Database Splitter Tool 589 Hands-On Exercises 3
Hands-On Exercises 1 Database Normalization 617
Built-In Analysis and Design Tools 592 CHAPTER OBJECTIVES REVIEW 621
Database Security 597 KEY TERMS MATCHING 622
Controlling Navigation 597 MULTIPLE CHOICE 623
Encrypting and Password Protecting a Database 600 PRACTICE EXERCISES 624
Creating an Executable Form of a Database 602 MID-LEVEL EXERCISES 627
Hands-On Exercises 2 BEYOND THE CLASSROOM 630
Database Security 605 CAPSTONE EXERCISE 631

■ Chapter Ten  sing Macros and SQL in Access:

U
Advanced Techniques 632
CASE STUDY RETIREMENT PLAN CONTRIBUTIONS 632 Structured Query Language 660
Macro Design 634 Understanding the Fundamentals of SQL 660
Understanding the Purpose of a Macro 634 Interpreting an SQL SELECT Statement 661
Creating a Stand-Alone Macro 635 Using an SQL SELECT Statement as a Record Source 663
Using the Macro Designer to Edit a Macro 637 Hands-On Exercises 3
Attaching an Embedded Macro to an Event 637 Structured Query Language 667
Hands-On Exercises 1 CHAPTER OBJECTIVES REVIEW 671
Macro Design 642 KEY TERMS MATCHING 673
Data Macros 649 MULTIPLE CHOICE 674
Identifying When to Use a Data Macro 649 PRACTICE EXERCISES 675
Creating an Event-Driven Data Macro 649 MID-LEVEL EXERCISES 680
Creating a Named Data Macro 650 BEYOND THE CLASSROOM 683
Hands-On Exercises 2 CAPSTONE EXERCISE 684
Data Macros 653

x Contents
 Application Capstone Exercises
Access Introductory Capstone Exercise (Chs. 1–4) 685
Access Comprehensive Capstone Exercise (Chs. 5–10) 689
MICROSOFT OFFICE 2016 SPECIALIST ACCESS 691

Glossary 697

Index 703

Contents xi
Acknowledgments
The Exploring team would like to acknowledge and thank all the reviewers who helped us throughout the years by providing us with their
invaluable comments, suggestions, and constructive criticism.

Adriana Lumpkin Brian Powell Dawn Medlin

Midland College West Virginia University Appalachian State University
Alan S. Abrahams Carol Buser Debby Keen
Virginia Tech Owens Community College University of Kentucky
Alexandre C. Probst Carol Roberts Debra Chapman
Colorado Christian University University of Maine University of South Alabama
Ali Berrached Carolyn Barren Debra Hoffman
University of Houston–Downtown Macomb Community College Southeast Missouri State
University
Allen Alexander Carolyn Borne
Delaware Technical & Community College Louisiana State University Derrick Huang
Florida Atlantic University
Andrea Marchese Cathy Poyner
Maritime College, State University of Truman State University Diana Baran
New York Henry Ford Community College
Charles Hodgson
Andrew Blitz Delgado Community College Diane Cassidy
Broward College; Edison State College The University of North Carolina at
Chen Zhang
Charlotte
Angel Norman Bryant University
University of Tennessee, Knoxville Diane L. Smith
Cheri Higgins
Henry Ford Community College
Angela Clark Illinois State University
University of South Alabama Dick Hewer
Cheryl Brown
Ferris State College
Ann Rovetto Delgado Community College
Horry-Georgetown Technical College Don Danner
Cheryl Hinds
San Francisco State University
Astrid Todd Norfolk State University
Guilford Technical Community College Don Hoggan
Cheryl Sypniewski
Solano College
Audrey Gillant Macomb Community College
Maritime College, State University of Don Riggs
Chris Robinson
New York SUNY Schenectady County Community
Northwest State Community College
College
Barbara Stover Cindy Herbert
Marion Technical College Doncho Petkov
Metropolitan Community College–Longview
Eastern Connecticut State University
Barbara Tollinger Craig J. Peterson
Sinclair Community College Donna Ehrhart
American InterContinental University
State University of New York at
Ben Brahim Taha Dana Hooper Brockport
Auburn University University of Alabama
Elaine Crable
Beverly Amer Dana Johnson Xavier University
Northern Arizona University North Dakota State University
Elizabeth Duett
Beverly Fite Daniela Marghitu Delgado Community College
Amarillo College Auburn University
Erhan Uskup
Biswadip Ghosh David Noel Houston Community College–Northwest
Metropolitan State University of Denver University of Central Oklahoma
Eric Martin
Bonita Volker David Pulis University of Tennessee
Tidewater Community College Maritime College, State University of
Erika Nadas
Bonnie Homan New York
Wilbur Wright College
San Francisco State University David Thornton
Floyd Winters
Brad West Jacksonville State University
Manatee Community College
Sinclair Community College

xii Acknowledgments
Frank Lucente Jill Young Linda Johnsonius
Westmoreland County Community College Southeast Missouri State University Murray State University
G. Jan Wilms Jim Chaffee Linda Lau
Union University The University of Iowa Tippie College of Longwood University
Business Linda Theus
Gail Cope
Sinclair Community College Joanne Lazirko Jackson State Community College
University of Wisconsin–Milwaukee Linda Williams
Gary DeLorenzo
California University of Pennsylvania Jodi Milliner Marion Technical College
Kansas State University Lisa Miller
Gary Garrison
Belmont University John Hollenbeck University of Central Oklahoma
Blue Ridge Community College Lister Horn
Gary McFall
Purdue University John Seydel Pensacola Junior College
Arkansas State University Lixin Tao
George Cassidy
Sussex County Community College Judith A. Scheeren Pace University
Westmoreland County Community College Loraine Miller
Gerald Braun
Xavier University Judith Brown Cayuga Community College
The University of Memphis Lori Kielty
Gerald Burgess
Western New Mexico University Juliana Cypert Central Florida Community College
Tarrant County College Lorna Wells
Gladys Swindler
Fort Hays State University Kamaljeet Sanghera Salt Lake Community College
George Mason University Lorraine Sauchin
Hector Frausto
California State University Karen Priestly Duquesne University
Los Angeles Northern Virginia Community College Lucy Parakhovnik
Heith Hennel Karen Ravan California State University, Northridge
Valencia Community College Spartanburg Community College Lynn Keane
Henry Rudzinski Karen Tracey University of South Carolina
Central Connecticut State University Central Connecticut State University Lynn Mancini
Irene Joos Kathleen Brenan Delaware Technical Community College
La Roche College Ashland University Mackinzee Escamilla
Iwona Rusin Ken Busbee South Plains College
Baker College; Davenport University Houston Community College Marcia Welch
J. Roberto Guzman Kent Foster Highline Community College
San Diego Mesa College Winthrop University Margaret McManus
Jacqueline D. Lawson Kevin Anderson Northwest Florida State College
Henry Ford Community College Solano Community College Margaret Warrick
Jakie Brown Jr. Kim Wright Allan Hancock College
Stevenson University The University of Alabama Marilyn Hibbert
James Brown Kristen Hockman Salt Lake Community College
Central Washington University University of Missouri–Columbia Mark Choman
James Powers Kristi Smith Luzerne County Community College
University of Southern Indiana Allegany College of Maryland Maryann Clark
Jane Stam Laura Marcoulides University of New Hampshire
Onondaga Community College Fullerton College Mary Beth Tarver
Janet Bringhurst Laura McManamon Northwestern State University
Utah State University University of Dayton Mary Duncan
Jean Welsh Laurence Boxer University of Missouri–St. Louis
Lansing Community College Niagara University Melissa Nemeth
Jeanette Dix Leanne Chun Indiana University-Purdue University
Ivy Tech Community College Leeward Community College Indianapolis
Jennifer Day Lee McClain Melody Alexander
Sinclair Community College Western Washington University Ball State University
Jill Canine Linda D. Collins Michael Douglas
Ivy Tech Community College Mesa Community College University of Arkansas at Little Rock

Acknowledgments xiii
Michael Dunklebarger Richard Cacace Sue A. McCrory
Alamance Community College Pensacola Junior College Missouri State University
Michael G. Skaff Richard Hewer Sumathy Chandrashekar
College of the Sequoias Ferris State University Salisbury University
Michele Budnovitch Richard Sellers Susan Fuschetto
Pennsylvania College of Technology Hill College Cerritos College
Mike Jochen Rob Murray Susan Medlin
East Stroudsburg University Ivy Tech Community College UNC Charlotte
Mike Michaelson Robert Banta Susan N. Dozier
Palomar College Macomb Community College Tidewater Community College
Mike Scroggins Robert Dus̆ek Suzan Spitzberg
Missouri State University Northern Virginia Community College Oakton Community College
Mimi Spain Robert G. Phipps Jr. Suzanne M. Jeska
Southern Maine Community College West Virginia University County College of Morris
Muhammed Badamas Robert Sindt Sven Aelterman
Morgan State University Johnson County Community College Troy University
NaLisa Brown Robert Warren Sy Hirsch
University of the Ozarks Delgado Community College Sacred Heart University
Nancy Grant Rocky Belcher Sylvia Brown
Community College of Allegheny County– Sinclair Community College Midland College
South Campus Roger Pick Tanya Patrick
Nanette Lareau University of Missouri at Kansas City Clackamas Community College
University of Arkansas Community Ronnie Creel Terri Holly
College–Morrilton Troy University Indian River State College
Nikia Robinson Rosalie Westerberg Terry Ray Rigsby
Indian River State University Clover Park Technical College Hill College
Pam Brune Ruth Neal Thomas Rienzo
Chattanooga State Community College Navarro College Western Michigan University
Pam Uhlenkamp Sandra Thomas Tina Johnson
Iowa Central Community College Troy University Midwestern State University
Patrick Smith Sheila Gionfriddo Tommy Lu
Marshall Community and Technical College Luzerne County Community College Delaware Technical Community College
Paul Addison Sherrie Geitgey Troy S. Cash
Ivy Tech Community College Northwest State Community College Northwest Arkansas Community College
Paula Ruby Sherry Lenhart Vicki Robertson
Arkansas State University Terra Community College Southwest Tennessee Community
Peggy Burrus Sophia Wilberscheid Vickie Pickett
Red Rocks Community College Indian River State College Midland College
Peter Ross Sophie Lee Weifeng Chen
SUNY Albany California State University, California University of Pennsylvania
Philip H. Nielson Long Beach Wes Anthony
Salt Lake Community College Stacy Johnson Houston Community College
Philip Valvalides Iowa Central Community College William Ayen
Guilford Technical Community College Stephanie Kramer University of Colorado at Colorado Springs
Ralph Hooper Northwest State Community College Wilma Andrews
University of Alabama Stephen Z. Jourdan Virginia Commonwealth University
Ranette Halverson Auburn University at Montgomery Yvonne Galusha
Midwestern State University Steven Schwarz University of Iowa
Richard Blamer Raritan Valley Community College
John Carroll University

xiv Acknowledgments
Special thanks to our content development and technical team:

Barbara Stover Joyce Nielsen

Julie Boyles Linda Pogue
Lori Damanti Sean Portnoy
Elizabeth Lockley Steven Rubin

Acknowledgments xv
Preface
The Exploring Series and You
Exploring is Pearson’s Office Application series that requires students like you to think “beyond the point
and click.” In this edition, we have worked to restructure the Exploring experience around the way you,
today’s modern student, actually use your resources.
The goal of Exploring is, as it has always been, to go farther than teaching just the steps to accomplish
a task—the series provides the theoretical foundation for you to understand when and why to apply a
skill. As a result, you achieve a deeper understanding of each application and can apply this critical
thinking beyond Office and the classroom.

The How & Why of This Revision

Outcomes matter. Whether it’s getting a good grade in this course, learning how to use Excel so
students can be successful in other courses, or learning a specific skill that will make learners successful
in a future job, everyone has an outcome in mind. And outcomes matter. That is why we revised our
chapter opener to focus on the outcomes students will achieve by working through each Exploring
chapter. These are coupled with objectives and skills, providing a map students can follow to get
everything they need from each chapter.
Critical Thinking and Collaboration are essential 21st century skills. Students want and need
to be successful in their future careers—so we used motivating case studies to show relevance of these
skills to future careers and incorporated Soft Skills, Collaboration, and Analysis Cases with Critical
Thinking steps in this edition to set students up for success in the future.
Students today read, prepare, and study differently than students used to. Students use
textbooks like a tool—they want to easily identify what they need to know and learn it efficiently. We
have added key features such as Tasks Lists (in purple), Step Icons, Hands-On Exercise Videos, and
tracked everything via page numbers that allow efficient navigation, creating a map students can easily
follow.
Students are exposed to technology. The new edition of Exploring moves beyond the basics of the
software at a faster pace, without sacrificing coverage of the fundamental skills that students need to
know.
Students are diverse. Students can be any age, any gender, any race, with any level of ability or
learning style. With this in mind, we broadened our definition of “student resources” to include physical
Student Reference cards, Hands-On Exercise videos to provide a secondary lecture-like option of review;
and MyITLab, the most powerful and most ADA-compliant online homework and assessment tool
around with a direct 1:1 content match with the Exploring Series. Exploring will be accessible to all
students, regardless of learning style.

Providing You with a Map to Success to Move

Beyond the Point and Click
All of these changes and additions will provide students an easy and efficient path to follow to be
successful in this course, regardless of where they start at the beginning of this course. Our goal is to
keep students engaged in both the hands-on and conceptual sides, helping achieve a higher level of
understanding that will guarantee success in this course and in a future career.
In addition to the vision and experience of the series creator, Robert T. Grauer, we have assembled a
tremendously talented team of Office Applications authors who have devoted themselves to teaching
the ins and outs of Microsoft Word, Excel, Access, and PowerPoint. Led in this edition by series editor
Mary Anne Poatsy, the whole team is dedicated to the Exploring mission of moving students beyond
the point and click.

xvi Preface
Key Features
The How/Why Approach helps students move beyond the point and click to a true understanding of
how to apply Microsoft Office skills.

• White Pages/Yellow Pages clearly distinguish the theory (white pages) from the skills covered in
the Hands-On Exercises (yellow pages) so students always know what they are supposed to be doing
and why.

• Case Study presents a scenario for the chapter, creating a story that ties the Hands-On Exercises
together.

• Hands-On Exercise Videos are tied to each Hands-On Exercise and walk students through the
steps of the exercise while weaving in conceptual information related to the Case Study and the
objectives as a whole.

The Outcomes focus allows students and instructors to know the higher-level learning goals and how
those are achieved through discreet objectives and skills.
• Outcomes presented at the beginning of each chapter identify the learning goals for students and
instructors.

• Enhanced Objective Mapping enables students to follow a directed path through each chapter,
from the objectives list at the chapter opener through the exercises at the end of the chapter.
• Objectives List: This provides a simple list of key objectives covered in the chapter. This includes
page numbers so students can skip between objectives where they feel they need the most help.
• Step Icons: These icons appear in the white pages and reference the step numbers in the Hands-
On Exercises, providing a correlation between the two so students can easily find conceptual help
when they are working hands-on and need a refresher.
• Quick Concepts Check: A series of questions that appear briefly at the end of each white
page section. These questions cover the most essential concepts in the white pages required for
students to be successful in working the Hands-On Exercises. Page numbers are included for easy
reference to help students locate the answers.
• Chapter Objectives Review: Appears toward the end of the chapter and reviews all important
concepts throughout the chapter. Newly designed in an easy-to-read bulleted format.

• MOS Certification Guide for instructors and students to direct anyone interested in prepping for
Watch the Video the MOS exam to the specific locations to find all content required for the test.
for this Hands-
On Exercise!
End-of-Chapter Exercises offer instructors several options for assessment. Each chapter has
approximately 11–12 exercises ranging from multiple choice questions to open-ended projects.

• Multiple Choice, Key Terms Matching, Practice Exercises, Mid-Level Exercises, Beyond
ANALYSIS the Classroom Exercises, and Capstone Exercises appear at the end of all chapters.
CASE • Enhanced Mid-Level Exercises include a Creative Case (for PowerPoint and Word), which
allows students some flexibility and creativity, not being bound by a definitive solution, and an
Creative Analysis Case (for Excel and Access), which requires students to interpret the data they are
Case using to answer an analytic question, as well as Discover Steps, which encourage students to
use Help or to problem-solve to accomplish a task.

• Application Capstone exercises are included in the book to allow instructors to test students on
HOE1 Training Grader
the entire contents of a single application.

Key Features xvii

Resources
Instructor Resources
The Instructor’s Resource Center, available at www.pearsonhighered.com, includes the
­following:
• Instructor Manual provides one-stop-shop for instructors, including an overview of all available
resources, teaching tips, as well as student data and solution files for every exercise.

• Solution Files with Scorecards assist with grading the Hands-On Exercises and end-of-chapter
exercises.

• Prepared Exams allow instructors to assess all skills covered in a chapter with a single project.

• Rubrics for Mid-Level Creative Cases and Beyond the Classroom Cases in Microsoft Word format
enable instructors to customize the assignments for their classes.

• PowerPoint Presentations with notes for each chapter are included for out-of-class study or
review.
• Multiple Choice, Key Term Matching, and Quick Concepts Check Answer Keys

• Test Bank provides objective-based questions for every chapter.

• Scripted Lectures offer an in-class lecture guide for instructors to mirror the Hands-On Exercises.

• Syllabus Templates
• Outcomes, Objectives, and Skills List
• Assignment Sheet
• File Guide

Student Resources
Student Data Files
Access your student data files needed to complete the exercises in this textbook at
www.pearsonhighered.com/exploring.

Available in MyITLab
• Hands-On Exercise Videos allow students to review and study the concepts taught in the Hands-
On Exercises.
• Audio PowerPoints provide a lecture review of the chapter content, and include narration.
• Multiple Choice quizzes enable you to test concepts you have learned by answering auto-graded
questions.
• Book-specific 1:1 Simulations allow students to practice in the simulated Microsoft Office 2016
environment using hi-fidelity, HTML5 simulations that directly match the content in the Hands-On
Exercises.
• eText available in some MyITLab courses and includes links to videos, student data files, and other
learning aids.
• Book-specific 1:1 Grader Projects allow students to complete end of chapter Capstone Exercises
live in Microsoft Office 2016 and receive immediate feedback on their performance through various
reports.

xviii Resources
 (ex•ploring)
S E RIE S

1. Investigating in a systematic way: examining. 2. Searching into

or ranging over for the purpose of discovery.

Microsoft
®

Access 2016 Comprehensive

Common
Features Office 2016
Common Features
Learning You will apply skills common across the Microsoft Office suite to create and format
Outcome documents and edit content in Office 2016 applications.

OBJECTIVES & SKILLS: After you read this chapter, you will be able to:

Getting Started with Office Applications Objective 8: Relocate text 30

Cut, Copy, and Paste Text; Use the Office Clipboard
Objective 1: Start an Office application 4 Objective 9: Check spelling and grammar 32
Open a Microsoft Office Application, Change Your Check Spelling and Grammar
Microsoft Account Objective 10: Work with pictures and graphics 34
Objective 2: Work with files 5 Insert Pictures and Graphics, Resize and Format
Create a New File, Open a File, Save a File Pictures and Graphics
Objective 3: Use common interface components 8
Use the Ribbon, Use a Shortcut Menu, Use Keyboard Hands-On Exercise 2:
Format Document Content 37
Shortcuts, Customize the Ribbon, Use the Quick
Access Toolbar, Customize the Quick Access Toolbar
Objective 4: Get help 15 Modify Document Layout and Properties
Use the Tell me what you want to do Box, Use
Objective 11: Use Backstage view 42
Enhanced ScreenTips
Customize Application Options, Enter Document
Objective 5: Install add-ins 17
Properties
Use an Add-in from the Store
Objective 12: Change the document view 44
Hands-On Exercise 1: Change the Document View
Getting Started With Office Applications 19 Objective 13: Change the page layout 45
Change Margins, Change Page Orientation, Use the
Format Document Content Page Setup Dialog Box
Objective 14: Insert a header and footer 48
Objective 6: Use templates and apply themes 24 Insert a Footer, Insert a Header
Open a Template, Apply a Theme Objective 15: Preview and print a file 49
Objective 7: Modify text 26 Preview a File, Print a File
Select Text, Edit Text, Use the Mini Toolbar, Use
Format Painter
Hands-On Exercise 3:
Modify Document Layout and Properties 51

Case Study | Spotted Begonia Art Gallery

You are an administrative assistant for Spotted Begonia, a local art gallery. The gallery does
a lot of community outreach and tries to help local artists develop a network of clients
and supporters. Local schools are invited to bring students to the gallery for enrichment
­programs.
As the administrative assistant for Spotted Begonia, you are responsible for overseeing
the production of documents, spreadsheets, newspaper articles, and presentations that will
be used to increase public awareness of the gallery. Other clerical assistants who are familiar
with Microsoft Office will prepare the promotional materials, and you will proofread, make
necessary corrections, adjust page layouts, save and print documents, and identify appropri-
ate templates to simplify tasks. Your experience with Microsoft Office 2016 is limited, but
you know that certain fundamental tasks that are common to Word, Excel, and PowerPoint
will help you accomplish your oversight task. You are excited to get started with your work!
 1

C hapter
Taking the First Step

Konstantin Chagin/
Shutterstock

Word 2016, Windows 10, Microsoft Corporation

FIGURE 1.1 Spotted Begonia Art Gallery Memo and Flyer

Case Study | Spotted Begonia Art Gallery

Starting Files Files to be Submitted
f01h1Letter f01h2Flyer_LastFirst
f01h2Flyer f01h3Letter_LastFirst
Blank document

Office 2016 Common Features • Common Features 2016 3

 Getting Started with Office
Applications
Organizations around the world rely heavily on Microsoft Office software to produce
documents, spreadsheets, presentations, and databases. Microsoft Office is a produc-
tivity software suite including a set of software applications, each one specializing in a
particular type of output. You can use Word to produce all sorts of documents, includ-
ing memos, newsletters, forms, tables, and brochures. Excel makes it easy to organize
records, financial transactions, and business information in the form of worksheets.
With PowerPoint, you can create dynamic presentations to inform and persuade audi-
ences. Access is a relational database software application that enables you to record and
link data, query databases, and create forms and reports.
You will sometimes find that you need to use two or more Office applications to pro-
duce your intended output. You might, for example, find that an annual report docu-
ment you are preparing in Word for an art gallery should also include a chart of recent
sales stored in Excel. You can use Excel to prepare the summary and then incorporate
the worksheet in the Word document. Similarly, you can integrate Word tables and Excel
charts into a PowerPoint presentation. The choice of which software applications to use
really depends on what type of output you are producing. Table 1.1 describes the major
tasks of the four primary applications in Microsoft Office.

TABLE 1.1 Microsoft Office Software

Office 2016 Product Application Characteristics
Word processing software used with text to create, edit, and format
Word documents such as letters, memos, reports, brochures, resumes, and
flyers.
Spreadsheet software used to store quantitative data and to perform
Excel accurate and rapid calculations with results ranging from simple budgets
to financial and statistical analyses.
Presentation graphics software used to create slide shows for
PowerPoint presentation by a speaker, to be published as part of a website, or to

Pearson Education, Inc.

run as a stand-alone application on a computer kiosk.
Relational database software used to store data and convert it into
information. Database software is used primarily for decision making by
Access
businesses that compile data from multiple records stored in tables to
produce informative reports.

As you become familiar with Microsoft Office, you will find that although each soft-
ware application produces a specific type of output, all applications share common fea-
tures. Such commonality gives a similar feel to each software application so that learning
and working with Office software products is easy.
In this section, you will learn how to open an application, log in with your Microsoft
account, and open and save a file. You will also learn to identify features common to Office
software applications, including interface components such as the Ribbon, Backstage view,
and the Quick Access Toolbar. You will experience Live Preview. You will learn how to get
help with an application. You will also learn how to search for and install Office add-ins.

Starting an Office Application

STEP 1 Microsoft Office applications are launched from the Start menu. Click the Start button,
and then click the app tile for the application in which you want to work. If the applica-
tion tile is not on the Start menu, you can open the program from All apps, or alterna-
tively, you can click in the search box on the task bar, type the name of the program, and
press Enter. The program will open automatically.
4 Chapter 1 • Office 2016 Common Features
Another Random Scribd Document
with Unrelated Content
 304 COURTSHIP. He then related to me the cruelty he had
received from the Portuguese soldiers who conducted him with the
remainder of the garrison of Badajos on their march to Lisbon,
where he was put on board a ship and conveyed to England. After
Bonaparte had been conducted to Elba, he with some thousand
other prisoners, returned to their native homes. He took no part, he
said, in the battle of Waterloo. After dinner 1 and my old companion
parted, having both enjoyed mutual good cheer. The attention of
Augustine after this accidental interview was redoubled, and what I
before suspected I now plainly discovered, I had won her heart.
From this time, we were more frequently alone : and although her
father wished her married to the Frenchman, he being a relation as
well as in good circumstances, she had never herself been seriously
attached to him. The affection that subsisted between us became no
secret in the family, and it was rumoured even about the village ; at
length it burst out in songs composed by the " Troubadours" of the
neighbourhood. Her father thought it prudent to get my quarters
changed ; he accordingly applied to the Colonel, and I was sent to
another hamlet in charge of tailors making clothing for the regiment
; it was at a pretty neat little village called Saint les Marquion, on the
main road to Cambray. At the house of an old widow who lived at
Mouvres I still corresponded with Augustine, and enjoyed many
stolen interviews. At length, harassed with the remonstrances of
 AN ELOPEMENT. 305 her family, who insisted on diverting
her affections from me, she determined on leaving her fatlier's roof,
and in the dusk one evening met me at the widow's, where we
betrothed ourselves to each other. On hearing of her elopement, her
father unrelentingly pursued her ; he went to Cambray and applied
to the executor to deprive her of her patrimony, but the law
prevented him doing so. He then appealed to the military
authorities, and one morning, about ten o'clock, four gens d'armes,
to my surprise, entered my quarters in search of her. I was about to
give them a very rough reception, and some of my comrades, who
were quartered with me, proposed giving them a threshing ; but the
corporal who commanded the party warning me I should be held
responsible for any ill-usage they might receive, then produced a
written order for her return to her father's house, signed by General
Sir John Lambert, who commanded our brigade, and counter-signed
by Col. Balvaird, our head colonel. Sir Andrew Barnard being at the
time Commandant of Cambray. I saw all remonstrance was vain, and
there was no alternative ; so accompanying her myself, she was
obliged with a heavy heart to retrace her steps. Her reception by her
father was most unkind ; he confined her in a room, the windows of
which were darkened and secured by cross bars of iron, the handy-
work of the village smith, whose services were called in requisition
upon the occasion. In this gloomy prison she
 306 Augustine's devotion. was not permitted to see her
sisters ; her meals were sent her at long intervals, and scantily
supplied ; a priest was sent for who was paid handsomely for trying
to wean her affections from me ; but the bars of iron, and the
prayers of the priest, were alike in vain. She contrived on the first
opportunity to escape from this durance vile to me, as we had been
clandestinely married at her first elopement by an excommunicated
priest ; for I must here mention, the Duke of Wellington had given
positive orders that no British soldiers should be allowed to
marryFrench women. Immediately on her return we went together
to our colonel, who lived at the Chateau of the village, to request
she might be allowed to remain with me. On entering the room, she
threw herself in an impassioned manner on her knees, and begged
we might not be separated. The Colonel, taking her by the hand,
raised her from her humiliating posture, saying it was not in his
power to grant the request, but he would speak to General Lambert
on the matter, which he did, and the was allowed to remain with me.
We now fancied ourselves in a great measure protected, but she was
again pursued by her father, who one day very unceremoniously
rushed into our cottage, and desired she would return with him. She
instantly flew to me for protection, throwing her arms around me,
exclaiming, ''Mon Edouard, je ne te quitterai jamais." Her father, as if
seized with a sudden fit of phrenzy, laid hold of a hammer that was
on
 HER RELATIONS. 307 the table, and struck himself a blow
on the forehead with such force that he fell, and remained some
time on the floor insensible. The distress of poor Augustine cannot
be imagined, for it was some time ere she recovered, but after this
we remained unmolested, and lived happily together. About the
latter end of June, 1818, we broke up our cantonments, and
encamped on the Glacis of Cambray, where we remained until the
latter end of October, when we received orders to proceed to
England, after remaining in its environs for the space of three years.
The Colonel, who did not know we were married, sent ior me, and
informed me she must return to her parents, as she would certainly
not be permitted to embark with me for England. We now consulted
together as to what step w^ould be most advisable to adopt. It was
agreed I should go to her anclo^. who resided in Cambray, and
request him to intercede with her father to allow her to receive part
of her patrimony ; for, although he could not deprive her of it after
his death, she was not entitled to receive it during his life time ; and,
if he consented to do so, I promised to obtain my discharge from the
army, and publicly marry her. Her uncle, after my interview with him,
accompanied me to Mouvres, (a distance of about three or four
miles,) with the intention of discussing the matter with the father ;
but, on my entering tlie house, all was uproar ; a tumult of voices
from all the family assailed me, during
 308 THE PARTING. which one of the brothers cried, '' Delie
le chien ! Dehe le chien !" Upon which a huge wolf-dog was
unchained ; but, instead of attacking me, remembered that I had
once lived in the house, he came and fawned on me. In the midst of
this confusion I expected every moment would be my last as there
were no British soldiers nearer than Cambray. At this instant
Augustine entered. She had heard at her uncle's that I had gone
with him to her father's, and, apprehensive of the consequences,
had followed me. Not attending to any other person present, she
entreated me to leave the house, and return to Cambray with her. I
did so ; and early next morning, the regiment being in marching
order, I was reluctantly compelled to part from my almost broken-
hearted faithful Augustine. It was agreed she should remain with the
family of her uncle until I could communicate with her from England,
where we hoped happier days awaited us.
 309 CHAPTER XXV. Disembark at Dover — Shorn Cliff
Barracks — I am invalided, and pass the board at Chelsea —
Augustine's arrival — Sixpence a day — Sir Andrew Barnard — Sir
David Dundas — My hopeless condition — Blood-money — The
Honourable Doctor Wellesley — Mr. Woodford — Augustine returns
vidtli me to France — I retrace my steps alone to Calais — To Dover
— Dreadful extremes — A new field for practice — A friend in need
— Another " Forlorn Hope " — Colonel Ford — A Rifleman without an
appetite — Death of Augustine. Disembarking at Dover, our regiment
marched to Shorn CHff Barracks, where we had not been long
quartered when an order arrived from the Horse Guards for two
sergeants and two corporals of each company of the Rifles to be
discharged. Men who had been wounded were to be first, and old
men next. 1 was accordingly, although only ahout thirty-one years of
age, invalided by our doctor, on account of my wounds, and
immediately departed for Chatham, to await an order from Chelsea
to proceed to London, to pass the Board. Here, to my astonishment,
one day Augustine presented herself before me. Her appearance
almost electrified me. " Edouard — mon cher Edouard," she
exclaimed, " je te sui 
 310 AUGUSTINE JOINS ME. vrai partout." I then learned
that, having arrived at Shorn CUfF Barracks, and inquired for me,
Colonel Leach had kindly paid her passage by coach to Chatham,
directing her where to find me. Here she gave birth to a child.
Shortly afterwards I received orders to appear before the Chelsea
Board, and we proceeded to London, with others. On our arrival, our
circumstances being very needy, we took a single room in Red Lion-
street, Chelsea, where we resolved to live as sparingly as possible. I
passed the Board, but soon found the pittance allowed me
insufficient to maintain us, being only 6d. per day. I had yet hopes,
however, that my case was not understood, and I therefore applied
to my Colonel, Sir Andrew Barnard, and explained it to him. Sir
Andrew instantly gave me a note (which I now hold in my
possession*) for Sir * 28, Berkeley Square, March 2iid, 1819. I
strongly recommend to your notice, and to the attention of the
Board of Chelsea, the hearer, Edward Costcllo, late sergeant in 1st
Battalion Rifle Brigade, for an increase of pension for his gallant
services, he having been discharged in consequence of wounds
received in action. A. F. BARNARD, Maj.-Gen. Commanding, 1st
Battn. Rifle Brigade. To Genl. Sir E. Dundas, &c., &c., &c. Colonel-in-
Chief, Rifle Brigade. To this hour it remained unaltered.
 SIR DAVID DUNDAS. 311 David Dundas, tlie then Governor
of Chelsea. Thus provided, and equipped in my uniform, I set out for
Sir David's residence, and found him walking about the grounds in
front of his house, at Chelsea College. I handed my paper to him in
person, and retired aside while he perused it. But Sir David having
scanned it without turning his head, tossing aside his pigtail with his
forefinger, coolly handed the note over his shoulders to me,
remarking at the same moment, that he dared say tlie Lords
Commissioners of Chelsea had given me what they thought I
deserved. The old gentleman, I suppose, possessed too much of the
Spartan blood, to notice me more than he did ; and like the two
survivors of Thermopilse, he thouii,ht my return to England highly
inglorious, and unbefitting a soldier ; since it had made me a
sixpenny burthen on the country I had served. Day after day we
struggled with our necessities, and I confess I saw nothing but
starvation staring me in the face. What was to be done ? My faithful
Augustine deliberated with me in our misfortune, with great
patience, and we agreed that it would be most desirable for her to
return to her uncle, and endeavour to move the family of her father
to a reconciliation with us both. Her infant, she thought, could not
fail to excite commiseration ; but how were we to defray the
expenses of so long a journey ? however, having received several
wounds in the service, I was entitled to what is commonly
 312 BLOOD MONEY. termed " blood money." A certificate to
that effect, and signed by my commanding officer and the Adjutant
of my regiment, I now had by me. This was to be presented to the
parson of the parish in which I was resident one month after my
discharge. The Honourable Dr. Wellesley, brother to the Duke of
AVellington, being rector of Chelsea, I appealed to him, and he
referred me to a Mr. Woodford, Secretary of the Patriotic Fund, No.
80, Cornhill. But this gentleman was even more Spartan than the
Lords Commissioners, for after two or three stiff struts up and down
his office, he suddenly stopped, and staring me very stupidly in the
face, said, "Damn it. Sir ! did 5^ou expect to fight with puddings or
Norfolk dumplings ? If men go to battle, wdiat else can they expect
but wounds ! I am now busy, and cannot be troubled with you." I
returned to Chelsea — represented my situation to Mr. Wellesley,
and through him, succeeded in obtaining a small sum — five pounds
— for the w^ound at Waterloo, but none for the others which I
received in the Peninsula. With this scanty supply we proceeded to
Dover, thence to Calais, and from thence to St. Omer, where, taking
leave of my beloved Augustine and her infixnt, {.f 07' the last time),
we parted. She promised to write me word immediately she
succeeded with her family, and, if not, it was agreed that as soon as
my circumstances improved she should return to me. " Ne m'oubliez
pas" were her last words : as she squeezed my hand. I
 THE author's distress. 313 I felt a sudden tightness grasp
my throat As it would strangle me ; such as I felt, I knew it well,
some twcnt)'^ years ago, When my good father shed his blessing on
me. I hate to weep, and so I came away. Without a farthing in my
pocket, for I had given the last sou to her, [^and was determined to
forage my own way home the best way I could, I again set off for
Calais, where I arrived in much distress. Here fortune was favourable
to me. A brother mason kindly befriended me, and gave me a free
passage to Dover. Had it not been for this kind assistance, 1 know
not how I should have crossed the straits. At Dover nothing could
exceed my wretchedness ; I had struggled with difficulties in a
foreign country, but I was now returned to my own as if I had been
an outcast upon earth, without a friend or farthing in the world. The
thought maddened me. For a day and a night I walked the streets of
Dover, and scarcely tasted food. A thousand times I asked myself "
What can I do? How shall I act ?" Begging was out of the question
— a soldier could not beg. More fitted in this state of mind for a
highwayman than a beggar, I said to myself, " Can I not rob ?" I had
no fire arms. Thus, pondering how I should proceed, I walked slowly
along the road that leads to Canterbury, and on a sudden espied a
number of hop poles in an adjoining field. The thought flashed like
lightning on my brain, that I would seize one of these, and knock
down the p
 314 MEETING A COMRADE. first man who came past.
Clearing the hedge at a jump, and pulling one of the poles out of the
pile, and snapping it off at the hutt-end, and retiring to my position
on the road, I resolutely glanced about in search of the first
passenger, and as quickly at some distance, observed two men
walking smartly towards me. I squeezed my cudgel firm in my hand,
and awaiting their approach ; — but ere I could bring myself to a
proper sense of what I was about, one of the men suddenly shot
himself beside me, saying, " What, Ned I is that you, my boy ? How
are you ?" shaking me by the hand at the same time. In an instant I
recognised him to be a man of my own regiment, named Jem
Conner, but I could scarcely answer him ; he noticed my confusion,
and in the same breath, while he still held my hand, insisted on my
returning with him to Dover. Little dreaming the true cause of my
agitation, I returned with him, where he informed me he was
married. I have often thought that the circumstance of a friend
being the person on whom~I thus ahghted, was a providential
interference that prevented my committing an act which would ever
have embittered my future life. Perhaps, by similar interposition,
however imperceptible to man, many are saved from the commission
of crime. Before parting from my generous comrade, who insisted on
my sleeping at his house that night, and although himself in needy
circumstances, he provided me most liberally with 1
 COLONEL FORD. 315 what I most required ; (poor fellow,
he was severely wounded at Waterloo, passed the Board, and
married a woman at Dover :)* I explained to him my abject
situation, when he advised me to lay my Chelsea discharge before
the Commandant at Dover, who was then Colonel Ford, and solicit
from him sufficient means to carry me to London. This was to beg —
a task contrary to my nature. I asked him what I was to say ? how
act ? for I had been a soldier since I was sixteen years of age, and
was unacquainted with the forms of civil life. He gave me such
advice as occurred to him, accompanied me on the road, and
showed me the house at which the Colone Iresided. It was, I
remember, at the end of the town, near the General Hospital. With
an unwilling hand I rung the bell. The door was immediately opened.
" Is the Colonel at home ?" said I. " Do you wish to see him ?"
answered the footman, surveying my person. " I do," was my reply,
" tell him that a Sergeant of the Rifles wishes to speak to him." The
servant then stepping across the hall, went into the room, and while
the door was ajar, I heard the Colonel ask, " Is he in uniform or in
coloured clothes ?" " In coloured clothes," was the answer. " Tell him
to come in." I entered the room slowly, and believe me, I went with
more spirits on the forlorn hope at Badajos than I now * Tliis Conner
now resides at Chelsea, and I am happy to say, in good
circumstances, at his trade as a tailor. p 2
 316 A REPULSE. did into the presence of this officer. He
was standing with his back to the fire-place. " Well friend," said he, "
what do you want?" In a doubtful tone, I answered, ** I want to
know. Sir, if you will lend me a little money, to carry me to London,
and I will pay you when I get my pension." While thus delivering
myself,- which I did in a very confused manner, the Colonel stooped,
and staring me full in the face, as if he thought me mad, with a
sententious voice, he exclaimed, " God damn you. Sir ! who are you,
what are you, what do you want ?" The Colonel's uncouth manner
suddenly overwhelmed my already sinking heart ; but the whole
spirit of the " man" rebounding from the shock, instantaneously
brought me about again, for recovering myself, in a firm, earnest,
yet determined manner, I replied, " Sir, I am a man brought to the
last pitch of distress, without friend or money. If you will assist me,
pray do so, but do not insult my feelings." Then laying my papers on
the table, I added, "There, Sir, are my papers; keep them until I
refund the money. I am a Sergeant of the Rifle Brigade, who has
seen service." Taking my Chelsea discharge, and reading over
attentively the wounds I had received, looked at me with altogether
an altered expression, and said, "You must have been a gallant
fellow, or you would not have got so many scars in the service ;
which battalion did you belong to ?" I told him the first. He then
asked me what money I wanted to take me to
 UNEXPECTED KINDNESS. 317 London. I answered it was
only seventy five miles, and two shillings would be sufficient, as I
could walk more than thirty five miles a day, I had no knapsack to
carry, and a shilling per day would do for me. There my feelings
overpowered me, and he, seeing my emotion, turned himself round
to the fireplace, evidently affected ; then, facing me again, said, **
Tut, tut ! a brave soldier should not mind a little poverty ;" for at this
time I could not answer him ; then, ringing the bell, the footman
who was in attendance came into the room, "Tell the cook," said he,
" to get a good dinner ready for a gallant soldier." Then, putting a
chair towards me, in a friendly manner told me to sit down, and
began conversing familiarly. He asked a number of questions
concerning the Peninsular war ; but we were shortly interrupted by
the servant, informing him dinner was ready. " Go, now," said he, "
and take some refreshment." But, alas ! my appetite was gone ; I
could have eaten a donkey before, but now I could not break bread.
The servants, observing me so discomposed, went and informed the
Colonel of it, when he came to me himself, tapping me on the
shoulder, saying, " Come, come, make a good dinner," then, turning
to the servant, ordered him to bring a bottle of wine. After my repast
he again returned, accompanied by a lady, perhaps his wife or
daughter, to whom he had probably been speaking of me, and who
may have felt curious to see the rough soldier who had gone
through so me 
 318 MOURNFUL INTELLIGENCE. morable a campaign. He
now slipped some twelve half-crowns into my hand, and desired me
on no account to walk, but to take coach to London ; at the same
time he presented me my papers. I thanked him, but requested he
would keep them until 1 could return the money. "No, no ;" he
replied, " I make you a present of it." He then, in a very kind manner
said, " Your old Colonel, Colonel Barnard, is made a General, and a
Knight. He is now Major-General Sir Andrew Barnard ; and, if you
wish it, I will write to him about you." Again I thanked him, and said,
" The Colonel is well acquainted with me." I left the house with
feelings of gratitude which I could not give utterance to ; and never,
although many years have passed, shall I forget the kindness of
Colonel Ford. On my return to London I wrote to Augustine, but
received no answer. 1 waited with anxiety, and then came the
mournful intelhgence of her death ; most likely owing to her father,
as he remained inexorable to the last. Poor Augustine ! Peace be to
thy memory ! I
 319 CHAPTER XXVI. I enter the British Legion as Lieutenant
— I raise a regiment of Riflemen — Appoint the non-commissioned
officers — Recruiting districts — The peer and the dustmen —
General Evans thanks — Embark at Gravesend — Voyage across the
Bay of Biscay — Arrival in Spain. — We land at Portugaletta — Pat's
logic — Spanish sentries shoot a man by mistake— A bad omen —
Men confined for not wearing thatwhich they never had — Modem
rilje officers — Colonel de Rottenburgh — Legion officers classified —
Fine appearance of the men —Rifles march to Zorossa — Head
quarters at Bilboa — Bad quarters of the men — Severe drills — Bad
beginning — The men begin to droop through ill-treatment — " Cats
" indiscriminately used — Lieutenant Robinson drowned. From early
youth, war has my mistress been, And tho' a rugged one, I'll
constant prove, And not forsake her now. It will be unnecessary for
me to drag the reader through my chequered life, from the time I
left the British army until my last campaign in Spain. I shall,
therefore, jump across the interval, and bring him at once to the
period at which I entered the British Legion.
 320 OLD SOLDIERS. It is generally remarked that the life of
a service soldier is full of incident ; but the sphere in which he is
designed to move can be understood only by those who have
themselves moved in it. In general, old soldiers in describing battles,
fill their accounts with the roar of cannon, the clouds of smoke, and
the groans and cries of the w^ounded and" dying ; but in this part
of my narrative, if I cannot relate the former, I will endeavour to
describe the miseries of the unfortunate men with whom it was my
fate to serve ; and as I mean neither to borrow nor dispose of any
other man's stuff, I will relate those things only that came under my
own observation. I am aware that some military men fancy a man
cannot fight unless he has his country's cause at heart, that in their
ideas being the only thing capable of arousing his martial ardour ;
but I beg most humbly to differ from those gentlemen, and to tell
them, that when a British subject is put into uniform, and placed in
the ranks, with a firelock in his hand, before an enemy, he requires
no stimulant nor patriotic impulse to urge him in attacking those
opposed to him ; neither can I see why a British subject should be
ridiculed or prevented from (what he terms) " earning an honest
livelihood ;" nor why if he prefers being knocked on the head in
serving a Foreign Power, he should be termed a mercenary and a
murderer, as has been the case with the Legion. But if he be
kidnapped by a recruiting-sergeant, or pressed by a press-gang into
the British ser 
 SIR DE LACY EVANS. 321 vice, there is no doubt but what
John Bull and his brethren of the sister kingdoms, will make the best
of a bad matter, which, as old soldiers well know, is only to be done
by going the whole hog on every occasion ; most soldiers like
myself, find in their muskets and bayonets, their only title-deeds,
these from the "smaJlness'' of the estates they represent are but
poor guarantees, when, cut up and well drilled by bullets, or long
and active service ; old age steals on, and premature infirmities
commence their march upon them. In the beginning of July 1835, I
enclosed documents from officers of rank in the British army, with a
statement of my own service and the rank I had held in that service
to Colonel, now Sir De Lacy Evans, and expressed a wish to enter
under his command. In the course of a few days an answer was sent
to me from Mr. H. Bulwer, M.P. for St. Mary le-bone, stating that
Colonel Evans had appointed me as Lieutenant in the 7th Light
Infantry, B.A.L., and requesting me to attend at his house that day,
as General Evans wished to see me. I attended at the hour
appointed, and for the first time had the honour of conversing with
the General himself, who treated me with that gentlemanly courtesy
for which he has ever been remarked ; among other matters, he
asked me several questions concerning a Rifle regiment, and their
probable efficacy in the field. To these, p 3
 322 MAN AND GAME SHOOTING. according to my humble
experience, I gave him to understand that as the war was principally
confined to the Pyrenees, and the northern and more mountainous
provinces, no body of men could be more efficient, both from their
dress as well as their arms. He approved of my remark, and resolved
accordingly to form at least one regiment of Rifles, and, as a first
step, to appoint me Lieutenant and Adjutant of the regiment. He
then ga\^e me instructions to form recruiting parties, to raise five or
six hundred men for that regiment, and particularly enjoined me to
get as many old soldiers of the British Rifles as I possibly could. The
Adjutancy I declined accepting, but I begged to be empowered to
appoint a few non-commissioned officers as an encouragement to
the old Peninsulars. This power he instantly granted me, and
extended even to all whom I thought fitting for that duty, adding, " I
will acquaint the Colonel of your regiment that I have granted you
these privileges." Mr. Bulwer remarking, "If I went into the country I
might pick up many gamekeepers, who, he thought, would make
excellent riflemen." I replied, " That man shooting and game
shooting were very different," at which they both laughed heartily. I
immediately set to work and got hand bills printed, and established
recruiting parties at Westminster, the Borough, and Tower Hill, &c.,
and appointed about half a dozen sergeants and corporals, who
were immediately supplied with
 RECRUITING FOR THE LEGION. 323 green clothing. I next
proceeded to Chatham and Gravesend, and stationed recruiting
parties tiiere also ; I formed other parties, and in the short space of
two months we raised five hundred men, appointing one sergeant
and one corporal to every fifteen rank and file. A motley group I
enlisted, from the sons of peers, down even to dustmen, including
doctors, lawyers, parson's clerks, and all the trades necessary to
form a national hive of cunning, craft and industry. 1 had an
honourable for a sergeant (the Hon. A. Curzon), a doctor for a
corporal (A. M. Hart), the former of whom was afterwards appointed
Lieutenant. These recruits I sent in small detachments on board the
Suiftsure, then lying at Portsmouth, the head quarters of the
regiment, appointing one sergeant and one corporal to every sixteen
privates. In the beginning of September 1835, I received a letter
from Baron de Rottenburgh, our Colonel, that the regiment was
about to start for Spain, wishing me to make as little delay as
possible in joining. A few days after this, I embarked from
Gravesend, with nearly one hundred men more for the Rifles, on
board the London Merchant Steamer, and arrived at Portsmouth the
following day ; but, unfortunately, the whole of the regiment had
already sailed for Spain ; after paying the men their bounty of £2.
each, the next morning we sailed also. After a very pleasant voyage
through the Bay
 324 THE COAST OF SPAIN. of Biscay, about the middle of
September, we came in sight of the Spanish coast ; at first the eye
was struck with the wild and magnificent sweep of the Pyrenean
mountains, which to those unaccustomed to such scenery must be
truly sublime. Through our glasses we could distinctly perceive the
various little towns that dotted here and there the different inlets of
the bay, and which had a very peculiar and wild appearance. But as
we approached the land we could plainly discern, marching up the
mountain sides, small bodies of soldiers which many on board
mistook for the troops of Don Carlos, but on closer inspection we
discerned to be the Queen's. Brigadier General Evans, who was on
board, having determined to land here, the necessary preparations
were being made, when, to our surprise a vessel hove in sight,
bearing the remainder of the Rifles from Santander to Bilboa. They
were fully equipped with rifle and green clothing, and disembarked
near Portugaletta, while we with the recruits landed also. Thus, on
the 19th September, about seven o'clock on a beautiful summer
evening, I again landed on that soil on which, some four or five and
twenty years ago I had witnessed so many severe contests. We
landed near an old church, where the recruits were to remain for the
night, without blankets, great-coats, or any sort of comfort in the
colonades of a damp church. I shall never forget the discourse which
took place between two of the men. One said to the other, " Are
 MEN AND HORSES. 325 we to get no billets, but stop here
for the night without straw, and nothing but these cold damp flag-
stones to lie on ? why, I see the General's horses over the wa)^ that
have just landed, put into warm stables with straw ; surely we are
better than horses ?" " Arrah, and who the devil tould you so?" said
a countryman of mine, looking him hard in the face, — " be my soul,
the Queen of Spain only gave 21. a-head for such fellows as you and
me, and can get thousands more at the same money ; while she is
con:\pelled to give 50/. for every horse!" Pat's logic had the desired
effect, and the poor recruits stretched their weary limbs for the
night, with nothing but a thin smock-frock to keep them warm.
There was, at the time, in possession of Portugaletta, a Spanish
regiment of the Queen's Infantry doing duty, this made it
exceedingly dangerous for any of our men to approach those
fellows, from their ignorance and stupidity, for they looked upon any
thing bearing arms to be an enemy. One of my company had a
melancholy experience of this, for on comingclose to a Spanish
sentry, under the darkness of the evening, he was challenged from a
loop-hole through the mud-wall surrounding Portugaletta. The
Englishman not knowing the language, could give no answer, and
the consequence was, the Spaniard instantly fired and shot him
through the knee. The poor fellow remained on the spot where he
fell until the morning, his comrades being afraid to approach him for
fear of a similar fate, and when brought to the company the next
day, through weakness and
 326 A BAD OMEN. loss of blood, while under amputation he
died under the hands of the doctor. This for the first night of our
landing was rather a bad omen. Passing the guard-house, with the
intention of seeing how the men had fared during the night, at least
half a dozen voices assailed my ears, saying, "Oh ! Sir ! I hope you
will get us released ; we have been confined all night and have done
no crime." Perceiving they were some of the recruits I had brought
over, I called the sergeant of the guard to inquire the cause ; he
informed me that they had been confined by oflicers of our
regiment, for walking about without their regimentals ; the men,
however, had disembarked only the night before, and had not
received their clothing ; I ordered them to be released. For this act
of justice I shortly afterwards was nearly what w^as termed " called
out" by a brace of officers of the Rifles, (whom I knew only by their
uniform), and who very abruptly asked me, why I had released men
whom they had confined ! I answered, that no crime had been
committed by them, and that I deemed it right to release them, as
men in the British Army were nev^r confined without cause. ** Sir,"
said one, in an austere voice, " I know what soldiering is. I have
fought, and seen service as well as the British Army." The reader,
has, perhaps, already guessed that these " gentlemen" formerly
belonged to Don Pedro, and had served in Portugal during the
struggle for that crown. I was anxious to see my Colonel to report
my 
 THE OFFICERS. 327 self, but on going to his quarters I
heard another of my poor fellows lustily calling on me to intercede
for him. This was in a small field, close to the village, where he was
being held down, across a low, dry wall, by two men, while the
bugler w^as belabouring him on the bare breech with the " cats,"
and another of these Pedroite officers standing by seeing the
punishment inflicted. This poor fellow^ had been formerly a bugler
in the British Army, and w^as now flogged for straggling into
Portugaletta without leave. I had not yet been sixteen hours on the
Spanish soil, but I was growing heartily sick of the campaign, even
at this early period. In the course of the day, I had an opportunity of
mixing with the officers ; who in appearance were a fine set of
fellows. They were composed of three different classes. The first
were gentlemen who formerly held commissions in the British Army;
the second were those wdio, through interest, had obtained
commissions from General Evans ; and the third class, and who, I
was sorry to find, were treble in number to the other two, were what
is termed Pedroites. These last self-taught heroes were brought up
in neither military nor civil life, but had passed a little Quixotic tour
under Don Pedro. In fact, every regiment of the Legion, like my own,
was full of Pedroites. The recruits, at length, having received arms
and clothing, were drafted into companies, each abouta hundred
strong, and of which six com 
 328 PROMOTION. pleted the regiment ; they were a fine
set of men, and with the Legion altogether, if properly handled,
would have done credit to any army in Europe. During the few days
that we remained here, a Major, formerly in the British Army, named
Barton, of the Rifles, resigned ; this left a vacancy, which was
immediately filled by the senior Captain, Fortescue. This caused a
vacancy for a Captain, and I was promoted to that rank, in his place,
and took command of his company ; I may say with safety, he was
one of the few ofiicers in command of a company, at the time, that
could put the men even through their facings. After remaining here
about a week, our regiment was ordered to march, and we took
possession of a small village, Zorossa, about two miles from Bilboa,
and situated on the left bank of the Nervion. This place had
experienced all the ravages and desolation a civil war could inflict ;
the houses were in a most dilapidated state. That in which myself
and a number of other ofiicers were quartered had been evidently
tenanted by an opulent person ; but the furniture and interior
decorations of the rooms had been destroyed, or defaced by the
soldiers of Don Carlos, who had been in possession of the village a
short time before our entry. Here lay one of her Britannic Majesty's
gunbrigs, (the Ringdove), to aflford assistance and protection to
vessels passing up the river from the bay to Bilboa, with arms,
ammunition, and
 NEGLECT OF GENERAL EVANS. 329 stores for the Legion :
yet, strange to say, the crew of the Ringdove were on the most
friendly terms with the CarUst troops until we arrived. Bilboa was at
this time the head quarters of the Legion. With the view of relieving
this important commercial town from the state of blockade which it
had sustained ; and of affording protection to the works which were
at this time erecting for its defence, and probably also for keeping
open a more easy communication with England, for the supply of
recruits, stores, &c. Few troops were stationed at Bilboa — but in
straggling convents and houses about its suburbs. The soldiers of
the Legion, notwithstanding these arrangements, were badly
quartered — the greater part of them laying on the cold stone floors
of churches and convents, without beds, blankets, or even straw. It
was evident to me, even thus early in the campaign, that General
Evans did not display much solicitude or feeling for the comforts of
his soldiers. The men, who were at this time chiefly raw recruitsj
unaccustomed to the change of diet as well as to the climate of the
country, undergoing fatiguing military instructions by a severe daily
drill of six hours, surely a representation of their situation to the
proper Spanish authorities by General Evans would have made
things better for the poor men : but this was merely a foretaste of
the treatment that was to be endured by them, which I shall have
more particularly to allude to, after their arrival at Vittoria, &c.
 330 EXCESSIVE PUNISHMENT. But the miserable and
comfortless condition of the men was nothing to the disgraceful
Provost system which was carried on most rigorously in every
regiment of the Legion. Any officer, for the slightest supposed
dereliction of duty, or as he felt inclined, could order a man from one
to four dozen lashes. Every regiment had its provost ; nay, in some
there were two, with a proportion of cats.* It mattered not who they
were, recruits or old campaigners, of which last there were no less
than a dozen (Chelsea pensioners), in the company I commanded.
Although the rules of the service at first starting were boasted as
being purely British, I now found entirely different. In the British
army there was only one provost in a division of perhaps eight or ten
regiments. Again, no officer, not even the provost himself, could
order a dozen lashes unless he found the man in the act of
plundering. Vide, General Order under Evans. * " G. O., Head
Quarters, San Sebastian, " September 2, 1835. * * * " All provosts
and their assistants are empowered to inflict summary punishment
on the breech to the amount of twenty-four lashes, according to the
degree of the offence, on soldiers and follotvers of the army
committing offences against discipline, plundering, drunkenness,
violence, and, in short, everything tending to the subversion of good
order in the army. The provost must either witness the offence
himself or have it from the evidence of competent eye witnesses ;
the punishment in every case to be inflicted on the spot or near the
same."
 PROVOST SYSTEM. 331 Below is given a G.O.* issued by
the Duke of Wellington. I had the misfortune to lose a fine active
young officer of my company, — a Second Lieutenant named
Robinson. In crossing the river from Bilboa in the dark, by some
accident he fell overboard and was drowned. His body was not found
until next morning. His father is Captain and Paymaster in the 60th
Regiment. This unfortunate young man, like a number of others who
died in Spain, had an excellent kit, which was sold amongst the
officers of our regiment . * " G. O. Head Quarters, Frenada,
"November 1, 1811. " The office of Provost Marshal has existed in all
British armies in the field * * * his authoritj'' must be limited by the
necessity of the case, and whatever be the crime, of which a soldier
may be guilty, the Provost Marshal has not the power of inflicting
summary punishment for it unless he should see him in the act of
committing it. If he should not see him in the act of committing it,
he is directed to report the offence to the Commander-in-Chief of
the army, in order that the soldier be tried, and evidence adduced
against him. Further the Commander of the Forces desires that it
may be clearly understood that no offence whatever has a right to
order the Provost Marshal, or his assistants, to exercise the authority
entrusted to them ; nor can the Provost Marshal, or his assistants,
inflict punishment on any man, except they should see him in the act
of committing a breach of orders and dicipline. Their duty is, by
vigilance and activit)^ to prevent those breaches which the
Commander of the Forces is sorry to observe are too common, and
to pvmish those they may catch in the fact."
 332 CHAPTER XXVII. Intention of the Spanish Government
respecting our ^vinter quarters — March to Vittoria — Enemy oblige
us to go round —The rear of the legion engaged — Baggage divided
from it — Commencement of the plunder at Bilbao — Arrival at
Castro — Enemy supposed to be in the vicinity — We remain at
Castro — March the next day — Mountainous route — An accident —
The pass of Las Goras — March to Bonia — My company placed in
the advance — Orders to prepai'e for cavalry — Doubts and fears —
A narrow escape — Arrival at Breviesca — Breviesca — Head
Quarters — My old Patrone — Hints to revolutionists — System of
regidar drill begun — Riflemen drilled collectively — I practice my
company in sham fighting — Provosts and hardship — Lay in a
winter stock of sickness — Legion paid up to November, 1835 — Last
payment — March of death — We march for Vittoria — Pass of
Pancorbo — The dead Patrone — Approach to Vittoria— My old
recollections — The 45th — Halt about three miles from the city —
Spanish troops come out to meet us — Triumphant entry into
Vittoria — The veteran Colonel. In pursuance of the intention of the
Spanish government that the auxiUaries should wintei^ and
complete their military discipline in Vittoria or Breviesca, on the 30th
of October, 1835, the Legion, in conjunction with a division under
Espaftero, commenced its march to those places. It was well known
that at this period the enemy were anticipating our movements and
intended
 PLUNDER OF THE BAGGAGE. 333 destination, and learning
that our route would be on the Durango road, they posted
themselves in great strength to give us a warm reception. The
formidable attitude of the Carlists, however, induced General Evans
to abandon this direct line of march upon Vittoria, not more than
twelve leagues distant, and to take a more circuitous, and almost
pathless route, of sixty leagues, over a difficult and mountainous
district. The main body of the Legion started about six in the
morning, but the whole had not quitted till late at noon, when closed
in upon their rear by the Guerillas and Carlist peasantry. They
became separated from the baggage, which, but for the contiguity of
Bilboa, would have been all taken. The consequence was, that
almost the whole returned, and was supposed to have been placed
under the care of the British Consul and the Alcalde of the city ;
who, in conjunction with a few others, actively employed, may be
said to have originated the plunder which subsequently devoured
almost all the luggage of the Legion officers ; quantities without
lists, or any regular accounts, having been indiscriminately heaped in
stores, and thence as carelessly embarked for Santander. Meanwhile,
on the second day's march, we came to Castro, where, as we
expected to meet the enemy, my company was selected to form a
rear guard in the event of the Carlists attacking our rear. Near the
town, as expected,
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