Page 1
Introduction of EW Upto 7 Years
iTraining Module
Index Page 2
❑ Existing EW (Recap)
❑ Introduction of EW Upto 7 Years
❑ Competition Benchmarking
❑ Benefits
❑ Summary
Existing EW Recap Page 3
Honda Cars' Extended Warranty is an additional
Warranty Program that extends the vehicle’s standard
warranty beyond its original coverage period.
Categories of Extended Warranty:
1) 4th Year / upto 80,000 kilometers
2) 4th Year/ Unlimited kilometers
3) 4th & 5th Year / upto 100,000 kilometers
4) 4th & 5th Year / Unlimited kilometers
(1-3)Year (4-5)Year (4-10)Year
Standard Warranty Extended Warranty
Anytime Warranty 10Years/120,000 kilometers
1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 Year
Currently EW having (4-5)Year Coverage with 4 → Categories
EW Upto 7 Years Page 4
Industry 1 Extended Warranty with
st
Unlimited Kms Coverage
upto 7 Yrs
A small cost today ensures long-term peace of mind for years to come!!
EW Upto 7 Years –New Program Update Page 5
❑ Program Details ❑ Policy Details & Eligibility
Purchase
# Policy Category Eligibility
Mode
4th~7th Yr Upto
1.
Unlimited Kms Within Std Wty & Car age <2Yr
All Modes
2. 4th & 5th Yr Upto 80K same as
New Program Coverage Within Std Wty & car age <3Yr
current
3. 4th~6th Yr Upto 125K
5 Years → 7 Years 4. 5th~7th Yr Upto 150k Customers having EW Upto 4Yr
Other
(Unlimited kms) (Unlimited kms) than H-
Connect
5. 6th~7th Yr Upto 150K Customers having EW Upto 5Yr
EW Customer Eligibility Criteria is explained below
New EW Updated Program having Unlimited Kms Coverage Upto 7 Yrs with 5 → Policy Categories
EW Customer Eligibility Criteria Page 6
For Customers purchasing EW Policy -First time
Age of Vehicle (in years)
Policy Type Condition
0~2 3 4 5
1 4th~7th Yr Upto UL - -
2 4th & 5th Yr Upto 80K Kms <80K
-
3 4th~6th Yr Upto 125K Kms <125K
For Customers having Existing EW Policies
Age of Vehicle (in years)
Policy Type Condition
0~2 3 4 5
4 Yr / 80K → Kms <80K
4 5th~7th Yr Upto 150K -
4 Yr / UL → Kms <140K
5 Yr / 100k → Kms <100K
5
6th~7th Yr upto 150K 5 Yr / UL → Kms <140K
5 Yr / 80K → Kms <80K
EW Customer Eligibility Criteria Page 7
For Customers purchasing EW Policy -First time
Age of Vehicle (in years)
Policy Type Condition
0~2 3 4 5
1 4th~7th Yr Upto UL - -
2 4th & 5th Yr Upto 80K Kms <80K
-
3 4th~6th Yr Upto 125K Kms <125K
Policy Type Eligibility Condition
Customers can take Unlimited EW
1
4th~7th Yr Upto UL within Standard Warranty, car age -
should be less than 2 years
EW Customer Eligibility Criteria Page 8
For Customers purchasing EW Policy -First time
Age of Vehicle (in years)
Policy Type Condition
0~2 3 4 5
1 4th~7th Yr Upto UL - -
2 4th & 5th Yr Upto 80K Kms <80K
-
3 4th~6th Yr Upto 125K Kms <125K
Policy Type Eligibility Condition
Odometer reading should be less
2 4th & 5th Yr Upto 80K
Customers can take EW within than 80,000 Kms
Standard Warranty, car age should
be less than 3 years Odometer reading should be less
3 4th~6th Yr Upto 125K
than 125,000 Kms
EW Customer Eligibility Criteria Page 9
For Customers having Existing EW Policies
Age of Vehicle (in years)
Policy Type Condition
0~2 3 4 5
4 Yr / 80K → Kms <80K
4 5th~7th Yr Upto 150K -
4 Yr / UL → Kms <140K
5 Yr / 100k → Kms <100K
6th~7th Yr upto 150K 5 Yr / UL → Kms <140K
5
5 Yr / 80K → Kms <80K
Policy Type Eligibility Condition Mileage
Having existing EW policy: Odometer reading should
Customer should be having existing EW 4 Yr / 80K be less than 80,000 Kms
policy in active state.
4 5th~7th Yr
Upto 150K There are 2-conditions for the same (any Having existing EW policy: Odometer reading should
one of the condition should be ok) 4 Yr / UL Kms be less than 140,000 Kms
EW Customer Eligibility Criteria Page 10
For Customers having Existing EW Policies
Age of Vehicle (in years)
Policy Type Condition
0~2 3 4 5
4 Yr / 80K → Kms <80K
4 5th~7th Yr Upto 150K -
4 Yr / UL → Kms <140K
5 Yr / 100k → Kms <100K
6th~7th Yr upto 150K 5 Yr / UL → Kms <140K
5
5 Yr / 80K → Kms <80K
Policy Type Eligibility Condition Mileage
Having existing EW policy: Odometer reading should
5 Yr / 100k be less than 100,000 Kms
Customer should be having existing EW
4 6th~7th Yr upto policy in active state. Having existing EW policy: Odometer reading should
150K There are 3-conditions for the same (any 5 Yr / UL Kms be less than 140,000 Kms
one of the condition should be ok)
Having existing EW policy: Odometer reading should
5 Yr / 80K be less than 80,000 Kms
EW Upto 7 Years –New Program Update Page 11
❑ Program Details ❑ Policy Details & Eligibility
Purchase
# Policy Category Eligibility
Mode
1. 4th~7th Yr Upto UL Within Std Wty & Car age < 2Yr
All Modes
2. 4th & 5th Yr Upto 80K same as
Within Std Wty & car age < 3Yr current
3. 4th~6th Yr Upto 125K
4. 5th~7th Yr Upto 150k Customers having EW Upto 4Yr
Other
than H-
5. 6th~7th Yr Upto 150K Customers having EW Upto 5Yr Connect
New Program Coverage
3-EW Policies can be purchased from H-Connect.
5 Years → 7 Years 1. 4th~7th Yr Upto Unlimited Kilometers
2. 4th & 5th Yr Upto 80K
3. 4th~6th Yr Upto 125K
(Unlimited kms) (Unlimited kms)
2-EW Policies can’t be purchased from H-Connect.
Why?
1. 5th~7th Yr Upto 150K ❖ Car health check up to be done
2. 6th~7th Yr Upto 150K ❖ Odometer reading to be verified
Except 2-policies, all other EW policies can be purchased from H-Connect
EW Upto 7 Years –New Program Update Page 12
❑ Program Details ❑ Models Applicable for EW
Petrol variant only
❖ This Extended Warranty is offered on petrol variants of
its current model range of Elevate, City, City e:HEV and
Amaze. The programme has also been offered to petrol
variants of other models Civic, Jazz & WR-V if customer
New Program Coverage is enrolled for Extended Warranty program earlier.
❖ EW is not applicable on any Diesel vehicle. These
5 Years → 7 Years
customers can opt for Any time warranty (ATW).
❖ EW is not applicable on Taxi vehicle
(Unlimited kms) (Unlimited kms)
❖ For the vehicles in which CNG Kit fitted by Dealership,
contact your respective Sales team for EW coverage
related terms & conditions
Petrol variant applicable for EW (6-models)
EW Upto 7 Years –New Program Update Page 13
❑ Program Details ❑ Price Categorization
MT/CVT basis only
❑ Parts Coverage
New Program Coverage
Same as Existing EW
5 Years → 7 Years
Parts Coverage related terms and conditions will
(Unlimited kms) (Unlimited kms)
remain same as in existing EW (no change).
Price categorization basis transmission type & no change in parts coverage
EW Upto 7 Years <Pricing “Example”> Page 14
Honda City (CVT)
Customer Price
Final EW Retail Price
Variant/
Policy Applicability Upto 60 from 61 ~ from 301 ~ from 541 ~ from 731 ~ from 911 ~ from 1096 ~ from 1461 ~
Fuel
Days 300 Days 540 Days 730 Days 910 Days 1095 Days 1460 Days 1825 Days
New/Existing
4th~7th Yr Upto UL customers, <2 Yrs 28,300 30,200 32,300 34,600 Not Applicable
4th & 5th Yr Upto 80K New/Existing 15,100 16,100 17,200 18,400 19,700 21,100 Not Applicable
Petrol customers ,< 3 Yrs
4th~6th Yr Upto 125K 25,600 27,400 29,300 31,400 33,600 35,900 Not Applicable
CVT
For Existing Not
5th~7th Yr Upto 150K Not Applicable 24,600
Customer having Applicable
6th~7th Yr Upto 150K EW Not Applicable 20,300 21,700
*Amount in INR w/o Tax
Policy pricing will depend on car age and EW policy purchase date
Competitive Pricing (Slab wise) with Unlimited Kms Coverage Upto 7 Years
Competition Benchmarking Page 15
Product: OEM
Hyundai Volkswagen Skoda Toyota Suzuki Kia Honda
EW Coverage
3 Years/ 3 years/ 3 Years/
Standard 4 years/ 4 years/ 3 Years/ 3 years/
unlimited Unlimited Unlimited
Warranty Kms
100,000 km 100,000 km 100,000 kms 100,000 kms
Kms Kms
1 2 3 4
Upto 6th Yr Yes / 100k Yes / 150k Yes / 150k - Yes / 160k - Yes/ 125K
1
Upto 7th Yr Yes / 100k - - - - - Unlimited
Market Study among all OEMs in market:
❖ Only 4-OEMs are having EW Coverage Upto 6th Yr (Limited Kms) Honda is the 1st OEM to offer an EW with
❖ Only 1-OEM having EW Coverage Upto 7th Yr (Limited Kms) Unlimited Kms Coverage for Upto 7 years
Pricing: Compt. Model Variant 4~7 Yr / 100K 4~7 Yr / UL
Honda having Competitive Pricing on
Hyundai Verna P_AT 35,099 -
Unlimited Kms Coverage
Honda City P_CVT - 28,300
with respect to Hyundai
Virtus 1.6
VW Ltr
P_AT - -
*Amount in INR w/o Tax
Extended Warranty <Benefits> Page 16
Dealership Customer
Factor Description Factor Description
Coverage Upto 7Yrs Unlimited Kms,
Higher Service Retention with EW → +3% Vs
Peace of Mind protection from unexpected repair
Retention Retention without EW costs
Performance & Genuine Parts & Service are used for
Additional Tool Call Customers for regular service
longevity repairs
Industry 1st EW having Unlimited
Competitive Edge Kms Coverage Upto 7 Yrs
Inflation Protection Avoid rising repair costs in the future
Increased Revenue Additional revenue for dealerships Resale Advantage Added value in the future
By offering EW, dealerships build long-term Enjoy peace of mind with Honda’s EW covering
customer relationships and brand loyalty unexpected repairs and services
Summary Page 17
❑ EW Coverage → Unlimited Kms Upto 7 Years
❑ Policy Categories → 5
❑ Applicability → Petrol Variant only (6-models)
❑ Price Categorization → MT/CVT basis only
❑ Parts Coverage → same as existing EW Policy
❑ There is no change in Any Time Warranty (ATW)
All Dealers are requested to Promote Updated EW on
Digital & Print Media, Web page, Social media etc.
Page 18
Thank you
