Hardware Guide

HPE Alletra 6010, 6030, 6050, 6070, 6090, 2140

Published September, 2023

 Documentation Feedback: [email protected]

Legal Notices

Copyright © 2023 by Hewlett Packard Enterprise Development LP

Notices

The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products
and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or
omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent
with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Com-
mercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control
over and is not responsible for information outside the Hewlett Packard Enterprise website.
Hewlett Packard Enterprise believes in being unconditionally inclusive. If terms in this document are recognized as offensive or
noninclusive, they are used only for consistency within the product. When the product is updated to remove the terms, this document
will be updated.

Acknowledgments

Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in the United States and other
countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.
Java® and Oracle® are registered trademarks of Oracle and/or its affiliates.
UNIX® is a registered trademark of The Open Group.
All third-party marks are property of their respective owners.

Publication Date

Tuesday September 26, 2023 10:48:53

Document ID

cml1583951384476

Support
All documentation and knowledge base articles are available on HPE InfoSight at https://infosight.hpe.com. To register for
HPE InfoSight, click the Sign up link on the HPE Sign In page.
Email: [email protected]
For all other general support contact information, go to https://www.hpe.com/us/en/services/nimble-storage.html.

Legal Notices ii
Contents

Install the HPE Storage Array........................................................................................................6

Network Considerations..........................................................................................................................................................................................................................6
Network Topology......................................................................................................................................................................................................................................6
IP Addresses................................................................................................................................................................................................................................................11
Firewall Rules..............................................................................................................................................................................................................................................12
Subnets...........................................................................................................................................................................................................................................................13
Subnet Traffic Types.............................................................................................................................................................................................................13
Subnet Traffic Assignments.............................................................................................................................................................................................14
IP Address Zones in Subnets............................................................................................................................................................................................14
Interface Pairs.............................................................................................................................................................................................................................................15
Interface Numbering...............................................................................................................................................................................................................................17
Installation Checklist...............................................................................................................................................................................................................................18
Rack Mount Safety Precautions.......................................................................................................................................................................................................20
Install the Array.........................................................................................................................................................................................................................................21
Network Connections.............................................................................................................................................................................................................................26
One Shared Network.............................................................................................................................................................................................................26
Two Dedicated Networks...................................................................................................................................................................................................27
Advanced Configuration.....................................................................................................................................................................................................28
Group Configuration..............................................................................................................................................................................................................30
Dual Fabric Fibre Channel..................................................................................................................................................................................................31
Connect the Power to the Array......................................................................................................................................................................................................32
Array Management with Data Services Cloud Console......................................................................................................................................................33
HPE GreenLake........................................................................................................................................................................................................................33
Data Services Cloud Console............................................................................................................................................................................................33
HPE Cloud Enablement.........................................................................................................................................................................................................................33
Activate Software Subscriptions....................................................................................................................................................................................34
Create an HPE GreenLake User Account..................................................................................................................................................................34
Create an HPE GreenLake Workspace.......................................................................................................................................................................34
Add Data Services Cloud Console to Your HPE GreenLake Workspace.................................................................................................35
Add Roles and Permissions to Your HPE GreenLake User Account.........................................................................................................35
Add and Assign the Array to Data Services Cloud Console...........................................................................................................................36
Troubleshoot Connectivity Issues with Data Services Cloud Console.....................................................................................................37
Initial Setup Using the Storage Setup Manager for Windows........................................................................................................................................38
Download the HPE Storage Toolkit for Windows................................................................................................................................................38
Install the HPE Storage Toolkit for Windows on a Client................................................................................................................................39
Complete the Initial Setup Using the Storage Setup Manager.....................................................................................................................39
Initial Setup Using the Array CLI.....................................................................................................................................................................................................43
Set up a Serial Connection.................................................................................................................................................................................................43
Complete the Initial Setup Using the CLI..................................................................................................................................................................44

Contents 3
 After Installation and Initial Setup..................................................................................................................................................................................................45

Array Components.........................................................................................................................47
Array Front Panel.....................................................................................................................................................................................................................................47
Array Rear Panel.......................................................................................................................................................................................................................................47
Shut Down the Array Using the GUI..............................................................................................................................................................................................48
Shut Down the Array Using the CLI...............................................................................................................................................................................................49
Restart the Array......................................................................................................................................................................................................................................49
Array LEDs....................................................................................................................................................................................................................................................49
Drive LEDs...................................................................................................................................................................................................................................51
Power Supply LED..................................................................................................................................................................................................................51
System Information Label....................................................................................................................................................................................................................51
Find the Serial Number of an Array Using the GUI...............................................................................................................................................................52
Find the Serial Number of an Array Using the CLI................................................................................................................................................................52
Controller States and Status..............................................................................................................................................................................................................52
Check Array Model, OS Version, and Operating State Using the GUI.......................................................................................................................53
Check Array Model, OS Version, and Operating State Using the CLI........................................................................................................................53

Install the Expansion Shelf...........................................................................................................55

Connect Power to the Expansion Shelf........................................................................................................................................................................................58
Install OCP Cards in the Controllers..............................................................................................................................................................................................58
Connect and Activate the Expansion Shelf...............................................................................................................................................................................59

Expansion Shelf Components.......................................................................................................62

HPE Alletra 2140 Front Panel..........................................................................................................................................................................................................62
HPE Alletra 2140 Rear Panel............................................................................................................................................................................................................62
Expansion Shelf LEDs............................................................................................................................................................................................................................63
Drive LEDs....................................................................................................................................................................................................................................................64

Maintenance Procedures...............................................................................................................65
Drive Maintenance...................................................................................................................................................................................................................................65
How the Storage Array Handles a Failed Drive.....................................................................................................................................................65
How to Tell that a Drive has Failed..............................................................................................................................................................................65
Replace a Drive (SSD)...........................................................................................................................................................................................................65
Controller Maintenance.........................................................................................................................................................................................................................68
Replace a Controller...............................................................................................................................................................................................................68
Replace a PCIe Card...............................................................................................................................................................................................................76
Replace an SFP Transceiver..............................................................................................................................................................................................84
Replace a Fan.............................................................................................................................................................................................................................85
Replace the USB Boot Device..........................................................................................................................................................................................87
Fail Over a Controller Using the GUI............................................................................................................................................................................90
Fail Over a Controller Using the CLI.............................................................................................................................................................................91

Contents 4
 Determine the Operating State of the Controllers Using the GUI..............................................................................................................91
Determine the Operating State of the Controllers Using the CLI...............................................................................................................91
Expander Maintenance..........................................................................................................................................................................................................................92
Replace an Expander............................................................................................................................................................................................................92
Power Supply Maintenance................................................................................................................................................................................................................93
Replace an AC Power Supply...........................................................................................................................................................................................93
Replace AC Power Supplies with DC Power Supplies........................................................................................................................................95
Replace a DC Power Supply..............................................................................................................................................................................................97
Chassis Maintenance...........................................................................................................................................................................................................................100
Replace the Chassis............................................................................................................................................................................................................100

Upgrade Procedures....................................................................................................................103
Upgrade SSDs..........................................................................................................................................................................................................................................103
Upgrade a PCIe Card...........................................................................................................................................................................................................................106
Upgrade the Controllers....................................................................................................................................................................................................................113
Upgrade to 1600W Power Supplies..........................................................................................................................................................................122
Cabling Power With Underpowered PSUs.............................................................................................................................................................122

Hardware and Model Specifications.........................................................................................123

Hardware Specifications....................................................................................................................................................................................................................123
Model Specifications............................................................................................................................................................................................................................124
SFP Specifications.................................................................................................................................................................................................................................125
Statement of Volatility........................................................................................................................................................................................................................129

Troubleshooting...........................................................................................................................132
Check System Temperature............................................................................................................................................................................................................132
Fans and Sensors.................................................................................................................................................................................................................132
What You Should Do..........................................................................................................................................................................................................132
Check System Temperature using the GUI...........................................................................................................................................................133
Check System Temperature using the CLI............................................................................................................................................................133
Regulatory and Safety Information..............................................................................................................................................................................................................134
Regulatory Warnings...........................................................................................................................................................................................................................134
Safety Warnings.....................................................................................................................................................................................................................................136
Electrical Safety.....................................................................................................................................................................................................................136
System Safety.........................................................................................................................................................................................................................137
Battery Safety........................................................................................................................................................................................................................137
 Documentation Feedback: [email protected]

Install the HPE Storage Array

There are several steps to install the HPE storage array, such as providing a suitable operating environment, installing the
array into your rack, and making network connections appropriate to your current and anticipated topologies. After the array
is configured, you can perform maintenance and upgrade tasks as needed.
Before beginning, download and read the Release Notes, available on HPE InfoSight (https://infosight.hpe.com). If you do not
have an HPE account, click Sign up and provide the required information.
Visit the Welcome Center (http://www.hpe.com/support/storage-welcomecenter) for help setting up your HPE storage array.
Before you can start using the array, you must register the array with Data Services Cloud Console. If you do not have an HPE
GreenLake cloud account (https://common.cloud.hpe.com), the Welcome Center can guide you.
Before you can start using the array, you must activate your software entitlements and create a cloud account, as described
in HPE Cloud Enablement on page 33.

Network Considerations
In preparation for installing your storage array, information in this section will help you:
• Determine your network topology
• Plan for the configuration of IP Addresses
• Identify options for subnets, including (for iSCSI):
• Discovery IP addressing
• IP address zones
• Traffic assignments
• Understand data connections to your iSCSI or Fibre Channel array through Interface Pairs
Use the Installation Checklist to note all information required before installing your array. For more information, refer to the
GUI Administration Guide or the CLI Administration Guide.

Network Topology
When you initially configure the arrays, you are prompted to choose a network topology. The selection that you make enables
the setup wizard to assist in making the optimal networking choices:
• One shared network
• Two dedicated networks
• Advanced network configuration
• Dual Fabric Fibre Channel

Important: The following diagrams are conceptual examples of the network connections you might use for each
topology. These diagrams are not intended to show a complete set of connections.

One Shared Network

In this configuration, the management and data traffic share the same physical network interfaces. If more than one switch is
used in this configuration, the switches must be connected to each other by an inter-switch link or trunk port, or they must
be configured in a single switch stack if supported by the switch manufacturer. You may want to consider this configuration
if you have only one network or if your data traffic is low enough that adding management traffic does not affect the LAN.

Install the HPE Storage Array 6

 Documentation Feedback: [email protected]

Figure 1: Topology diagram - network connections for one shared network

1 Host/server 5 Host data/management connections

2 Ethernet switch 1 6 Inter-switch link
3 Ethernet switch 2 7 Array data/management connections
4 Array

Two Dedicated Networks

In this configuration, management traffic and data traffic are separated into two subnets. Management traffic uses the ports
assigned to the management subnet. All other subnets are designated as data only. Two switches for the management traffic
and two switches for the data traffic are recommended for redundancy and high availability. Multiple switches carrying a
particular subnet must be connected with an inter-switch link, trunk port, or switch stacking modules. If that subnet is assigned
to a particular VLAN, the inter-switch link or trunk port must allow that VLAN.
This configuration option is probably best in cases where security is an issue, where network administrators do not need
access to data traffic, where the amount of data traffic is such that it has a dedicated network, or where the network for data
traffic is completely separate from the management network.
Choose this option:
• To limit iSCSI traffic from the management network
• To isolate the subnets for network security
• If you want a dedicated broadcast domain reserved for iSCSI traffic

Install the HPE Storage Array 7

 Documentation Feedback: [email protected]

Figure 2: Topology diagram - network connection for two dedicated networks

1 Host/server 6 Array management connections

2 Ethernet switch (management) 7 Host data connections
3 Ethernet switch (data) 8 Array data connections
4 Array 9 Inter-switch link
5 Host management connections

Advanced Network Configuration

From the Advanced and advanced multipath requirements selection of the setup wizard, you can define a configuration
for a dedicated management port or define any number of ports to handle the desired I/O flow. The advanced network
configuration allows the greatest flexibility to suit your network traffic and advanced multipath requirements.
This particular example shows the management and data paths on different networks. Data ports are connected to subnets
that carry iSCSI traffic, and you can add more data connections to additional ports as needed. Note that the subnet addresses
in the illustration are just examples. This arrangement enables the maximum data throughput by isolating management traffic
from the data.

Install the HPE Storage Array 8

 Documentation Feedback: [email protected]

Figure 3: Topology diagram - advanced network configuration, data connections

1 Host/server 5 Host data connections, switch 1

2 Ethernet switch 1, subnet 10.10.30.x/24 6 Host data connections, switch 2
3 Ethernet switch 2, subnet 10.10.20.x/24 7 Inter-switch link
4 Array 8 Array data connections

Install the HPE Storage Array 9

 Documentation Feedback: [email protected]

Figure 4: Topology diagram - advanced network configuration, management connections

1 Host/server 3 Array
2 Management network

Dual Fabric Fibre Channel

In this configuration, two Fibre Channel ports on a host HBA are connected to two separate Fibre Channel switches, with each
Fibre Channel switch connected to both controllers on the array. The host management port and the controller management
ports are connected through an Ethernet switch.
This configuration provides redundant paths for Fibre Channel traffic. If one of the host Fibre Channel ports fails, or one of
the Fibre Channel switches fails, the host remains connected to both controllers through the remaining host Fibre Channel
port or Fibre Channel switch, and Fibre Channel traffic continues uninterrupted.
Note that only one data connection is shown. You can add more connections and use different ports as needed.

Install the HPE Storage Array 10

 Documentation Feedback: [email protected]

Figure 5: Topology diagram - network connections for dual fabric Fibre Channel

1 Host/server 6 Host data connections

2 Fibre Channel switch 1 7 Host management connections
3 Fibre Channel switch 2 8 Array management connections
4 Ethernet switch 9 Data fabric 1 connections
5 Fibre Channel array 10 Data fabric 2 connections

IP Addresses
An IP address is a 32-bit identifier for devices on a TCP/IP network. IP addresses allow devices on a network, such as servers,
switches, and arrays, to communicate with each other. HPE storage arrays use IP addresses for the following purposes:

Table 1: Types of IP addresses

IP Address Purpose
Management Typically defined on eth1 or on eth1 and eth2 interface, the management IP address provides access
to the management interface (GUI, CLI, or API) for the array group. It is also used for volume replication.
It resides on the group management subnet and floats across all management only (Mgmt only) and
management + data (Mgmt + Data) interfaces.

Install the HPE Storage Array 11

 Documentation Feedback: [email protected]

IP Address Purpose
Discovery For iSCSI arrays, each subnet has its own discovery IP address. It enables the iSCSI initiator to discover
iSCSI targets for the volumes on the array. You can use this IP address for data as well as management
in a single shared network.

Note: Discovery IP addresses are not required for Fibre Channel arrays.

Data One or more IP addresses can be configured to carry data traffic. One data IP address can be configured
for each interface pair (corresponding interfaces on the two controllers). Both controllers use the same
IP address but never at the same time because only one controller is active at a time. Other data IP
addresses can be configured on different subnets.

Note: In a dedicated network topology, the data IP addresses cannot be the same as the
management/iSCSI discovery IP addresses.

Support Each controller on an array must have a dedicated support IP address, which can be used for trou-
bleshooting and technical support purposes in the event that a controller is not reachable through the
management IP address. The support IP addresses must be placed on the group management subnet.

Firewall Rules
If your organization restricts outbound internet traffic you might need to configure rules which allow the Storage SAN
(Management IP address and Controller A and B diagnostic IP addresses) to communicate with storage servers on specific
ports.
The storage SAN requires the following firewall rules:

Description Destination Port Protocol

AutoSupport and Heart- nsdiag.nimblestorage.com TCP 443 HTTPS
beat
Software Updates and update.nimblestorage.com TCP 443 HTTPS
Downloads
Alerts nsalerts.nimblestorage.com TCP 443 HTTPS
Streaming Statistics & nsstats.nimblestorage.com TCP 443 HTTPS
VMVision Per-VM Alerts
HPE Support Secure Tun- hogan.nimblestorage.com TCP 2222 SSH
nel Connection
HPE GreenLake console.greenlake.hpe.com TCP 443 HTTPS
Array Initialization device.cloud.hpe.com TCP 443 HTTPS

Install the HPE Storage Array 12

 Documentation Feedback: [email protected]

Description Destination Port Protocol

Data Services Cloud Con- console-instance name.da- TCP 443 HTTPS
sole ta.cloud.hpe.com
For example:
console-eu1.data.cloud.hpe.com

tunnel-instance name.da- TCP 443 HTTPS

ta.cloud.hpe.com
For example:
tunnel-eu1.data.cloud.hpe.com

instance name.data.cloud.hpe.com TCP 443 HTTPS

For example:
eu1.data.cloud.hpe.com

Note: instance name can be eu1 for Europe, jp1 for Japan, or us1 for America

Note: It is recommended that you use the fully qualified domain name (for example, nsdiag.nimblestorage.com) rather
than IP addresses, as IP addresses might change without notice.

Subnets
A subnet is a logical subdivision of a network. It is defined by the first IP address in the network and a netmask that specifies
a contiguous range of IP addresses within that network. A subnet can be assigned to one or more network interfaces.
The maximum Transmission Unit (MTU) can be set for a subnet so that it uses either a standard, jumbo, or custom frame size.
If you choose to use a custom frame size, you must specify the size in bytes.
Specifying a VLAN ID on a subnet allows more than one subnet to be assigned to an interface using IEEE 802.1Q tagged
frames. Subnets without a VLAN ID can only have untagged assignments. Switch port configurations must match the VLAN
IDs configured on the subnets for tagged assignments. For more information, refer to the procedure to Configure VLAN
Tagging in the GUI Administration Guide or CLI Administration Guide.

Subnet Traffic Types

Traffic types are used to segregate network traffic into different subnets. A subnet can carry one of the following traffic types.

Table 2: Traffic Types

Traffic Type Description

Management The subnet carries only management traffic.
(Mgmt only)
Data (Data only) The subnet carries only data traffic.
Management and The subnet carries both management and data traffic.
Data (Mgmt + Da-
ta)

Install the HPE Storage Array 13

 Documentation Feedback: [email protected]

Subnet Traffic Assignments

Traffic assignments determine what type of iSCSI traffic a data subnet carries. You can assign a data subnet on an iSCSI array
to carry one of the following kinds of traffic.

Note: Traffic assignments are not required for Fibre Channel arrays.

Table 3: Traffic Assignments

Traffic Assignment Description

iSCSI + Group The subnet carries both iSCSI data traffic and intra-group communication (traffic between arrays
in a group).
iSCSI only The subnet carries only iSCSI data traffic.
Group only The subnet carries intra-group communication traffic.

IP Address Zones in Subnets

An IP address zone is a group of host IP addresses and array data IP addresses in a subnet. When using two switches for iSCSI
traffic, hosts can achieve better performance by establishing iSCSI connections with data IP addresses inside the same zone,
as opposed to establishing iSCSI connections with data IP addresses in a different zone.

Note: IP address zones are not required for Fibre Channel arrays.

The IP addresses within a subnet can be divided into IP address zone types.

Table 4: IP Address Zone Types

Zone Type Description

None Used for non-iSCSI enabled subnets.
Single All IP addresses are in one zone. This is the default zoning setting.
With two network switches, iSCSI connections can be routed over the inter-switch link.

Bisect One zone includes the IP addresses from the top half of the subnet; for example, 192.168.1.128 to
192.168.1.254. The other zone takes the IP addresses from the bottom half of the subnet; for example,
192.168.1.1 to 192.168.1.127
Even/Odd The IP addresses are grouped by their last bit. One zone includes the even-numbered IP addresses, such
as 192.168.1.2, 192.168.1.4, 192.168.1.6, and so on. The other zone includes the odd-numbered IP ad-
dresses, such as 192.168.1.1, 192.168.1.3, 192.168.1.5, and so on.

IP address zones are useful for configurations that use two switches, where you want to establish connections that avoid the
Inter-Switch Link. For IP address zones to work, the host and the array must have their data IP addresses configured with half
of their IP addresses from one zone connected to one switch and the other half of its IP addresses from the other zone
connected to the other switch. For example, assume that:
• There is a single subnet, 192.168.1.0/24.
• There are two zones, defined as Red and Blue.
• Red zone consists of:
• Host IP 192.168.1.1
• Array Data IP 192.168.1.3
• Array Data IP 192.168.1.5
• Blue zone consists of:

Install the HPE Storage Array 14

 Documentation Feedback: [email protected]

• Host IP 192.168.1.2
• Array Data IP 192.168.1.4
• Array Data IP 192.168.1.6

In the IP Address Zone, the host IP addresses in the Red zone only establish connections with the data IP addresses in the
Red zone. And the host IP addresses in the Blue zone only establish connections with the data IP addresses in the Blue zone.
In this way, iSCSI connections do not use inter-switch link and thereby maximize I/O performance.
Figure 6: IP Address Zones

1 Host 4 Array
2 Switch 1 5 Inter-switch link
3 Switch 2

Interface Pairs
HPE uses the term interface to identify specific ports on the controller. For iSCSI, an interface is an Ethernet port connection
that can be used for data, management, or both; for Fibre Channel, an interface is a Fibre Channel port connection that can
be used for data only.
The purpose of interface pairs is to ensure high availability and redundancy in the event of a controller or network switch
failure. In the event of a controller failover, proper network connections ensure minimal data service interruption.
To minimize single points of failure, connect as many interface port pairs as possible.

iSCSI Interface Pairs

An iSCSI interface pair refers to a set of two data or management Ethernet connections, one from each controller, to the
network switch. The cables for an interface pair connect to the same data or management port on each controller. See Interface
Numbering on page 17.

Install the HPE Storage Array 15

 Documentation Feedback: [email protected]

Figure 7: An example of Ethernet connections using interface pairs

1 Host/server 5 Interface pair from data ports eth3a

2 Switch 1/subnet 1 6 Interface pair from data ports eth3b
3 Switch 2/subnet 2 7 Data interface pair 1
4 Array 8 Data interface pair 2

An interface pair is the combination of the same data port on both controllers. In the preceding diagram:
• Data ports eth3a form one interface pair (green)
• Data ports eth3b form another interface pair (blue)
Make sure that each interface pair connects to the SAME network or subnet. In this example, the red interface pair connects
to subnet 1 and the blue connects to subnet 2.

Fibre Channel Interface Pairs

A Fibre Channel interface pair refers to a set of two Fibre Channel data connections, one from each controller, to the Fibre
Channel switch. The cables for an interface pair connect to the same data port on each controller. See Interface Numbering
on page 17.

Install the HPE Storage Array 16

 Documentation Feedback: [email protected]

Figure 8: An example of Fibre Channel connections using interface pair

1 Host/server 5 Interface pair from data ports fc3a

2 Fibre Channel switch 1 6 Interface pair from data ports fc3b
3 Fibre Channel switch 2 7 Data interface pair 1
4 Array 8 Data interface pair 2

An interface pair is the combination of the same data port on both controllers. In the preceding diagram:
• Data ports fc3a form one interface pair (green)
• Data ports fc3b form another interface pair (blue)

Interface Numbering
All array models have four onboard 1GBaseT ports. Depending on the array model, adding additional NICs can support up to
12 10GBaseT, SFP, or GbE ports, for a total of up to 14 ports.

Install the HPE Storage Array 17

 Documentation Feedback: [email protected]

Figure 9: Array interface examples (Ethernet and Fibre Channel Ports)

1 Slot 1 6 Slot 6
2 Slot 2 7 Serial port
3 Slot 3 8 OCP expansion slot
4 Slot 4 9 Eth0 ports, onboard
5 Slot 5

1 Slot 1 4 Serial port

2 Slot 2 5 OCP expansion slot
3 Slot 3 6 Eth0 ports, onboard

For more information on SFPs and connecting 10GbE ports to your array, see SFP Specifications on page 125.

Installation Checklist
Note: During the intial setup process, you will be prompted for the following information. HPE strongly recommends
that you gather this information prior to starting the setup process.
All network settings represent IPv4 values.
The latest version of this list can be found at http://infosight.hpe.com/welcomecenter.

Item Description Value

Domain

Install the HPE Storage Array 18

 Documentation Feedback: [email protected]

Item Description Value

DNS server IP address of the DNS server responsible for the do-
main. At least one server is required. Up to three
servers are supported.
All configured DNS servers should be reachable, able
to resolve the same records, and able to resolve HPE
addresses (for example: device.cloud.hpe.com).
Network connectivity is required from the Data Orches-
trator to Data Services Cloud Console. Network time
protocol servers (NTP) must be configured on the
Data Orchestrator and must be allowed to be in sync
with global time services. DNS name resolution must
be configured on the Data Orchestrator and be allowed
to resolve global Internet names and domains. The
Data Orchestrator will periodically transmit health and
statistical telemetry over HTTPS/TLS.”

Domain name Name of the domain the array will be joining.

Time
Time (NTP) server IP address of the NTP server.
Region Geographical region where the array is located.
Time zone Time zone in which the array is located.
Attributes
HTTP Proxy server
HTTP Proxy Server Port
Proxy Server Username
Proxy Server Password
Support contact The person that HPE should contact if the array needs
attention.
HPE InfoSight Indicate whether to claim the array in HPE InfoSight
for predictive support.
System
System Name The name that you want to assign.
System Country Location The geographical location where the array is installed
(required for setup).
System IP
IPv4: IP address
IPv4: Subnet Mask
IPv4: Gateway IP address
IMPORTANT: All network components must be
reachable by the array.
System Credentials The administrator name (user account) and password
that you want to create.

Install the HPE Storage Array 19

 Documentation Feedback: [email protected]

Item Description Value

Management Networking
Subnet Name Name of subnet carrying management traffic.
Management IP Address IP address used to access the array.
Management Netmask Netmask for the management subnet.
Default Gateway IP address of the router or gateway the array will use
to access network resources outside of the configured
subnet.
Secondary IP Address
MTU Size Standard, Jumbo, or Custom.
MTU Bytes When MTU size is set to Custom, this specifies the size
in bytes.
Domain Name Name of the domain the array will be joining.
Assigned Subnet Port
Additional Subnet Port
Diagnostics A IP Address Support IP address for controller A.
Diagnostics B IP Address Support IP address for controller B.
Data Networking
Subnet Name Name of subnet carrying data traffic.
Port Port used for data traffic.
IP Address Data port IP address.
Netmask Netmask for the data subnet.
MTU Size Standard, Jumbo, Custom
MTU MTU size in bytes.
Discovery IP Address IP address used for iSCSI discovery.

Rack Mount Safety Precautions

Observe these safety precautions when you install the storage array or expansion shelf in a rack.

Table 5: Rack Mount Safety Precautions

Consideration Precaution
If the array or expansion shelf is installed in a closed or multi-unit rack assembly, the operating temper-
Operating Ambient ature might be greater than the ambient (room) temperature. Provide adequate cooling so the rack
Temperature environment does not exceed 35°C (95°F) as specified by the rack manufacturer.

Install the equipment in the rack such that each item has ample air flow required for proper cooling.

Air Flow Cold air comes into the front of the array (drive side) and is exhausted out the back of the array (controller
side) by the fans. Install the array with the front facing the cold aisle and the back facing the hot aisle
in your environment.

Install the HPE Storage Array 20

 Documentation Feedback: [email protected]

Consideration Precaution

Mechanical Load- Mount the equipment so that the mechanical loads on the rack are even top-to-bottom, front-to-back,
ing and side-to-side.

Be sure there is adequate power service to prevent overloading the circuits. Check the ratings of each
item of equipment on each circuit.
Circuit Overloading
Note: The power supplies are 220VAC or 110VAC auto-detecting.

You must provide reliable grounding (earthing) of rack-mounted equipment. In addition, pay attention
Reliable Grounding
to supply connections from the branch circuit, such as power strips.

Install the Array

Use this procedure to install the following array models: HPE Alletra 6010, 6030, 6050, 6070, and 6090.

Before you begin

Attention:
If you are installing more than one storage array, refer to the Hardware Guide available on HPE InfoSight for information
about your model.
https://infosight.hpe.com/org/c2165d17-4d55-4954-83e3-60556a7bb6c8/resources/nimble/docs

What you need for each array:

• 19-inch four-post rack. The provided rails fit both square-hole and unthreaded round-hole racks.
• 4U space available in the 19-inch rack
• At least two Ethernet cables for management, one cable per controller
• At least two cables, Ethernet or Fibre Channel, for data
• One or two switches, depending on your array and network topology. Two 10GbE or Fibre Channel switches are
recommended for high availability and redundancy.
• Four power outlets, two per controller, on separate circuits
Current for 800 W power supplies with C14 connectors:
• Steady state current (approximate): 5.6A @ 240V; 11.7A @120V
• Startup current (approximate): 4.6A @ 240V; 10.3A @ 120V
Current for 1600 W power supplies with C14 connectors (240V only):
• Steady state current (approximate): 8.9A @ 240V
• Startup current (approximate): 8.2A @ 240V

Before beginning, download and read the Release Notes, available on HPE InfoSight (https://infosight.hpe.com). If you do not
have an HPE account, click Sign up and provide the required information.
Visit the Welcome Center (http://www.hpe.com/support/storage-welcomecenter) for help setting up your HPE storage array.
Before you can start using the array, you must register the array with Data Services Cloud Console. If you do not have an HPE
GreenLake cloud account (https://common.cloud.hpe.com), the Welcome Center can guide you.

Note:
• Install this product in restricted-access locations only, such as a dedicated equipment room or an electrical closet.
Installation and maintenance must be carried out by qualified personnel.

Install the HPE Storage Array 21

 Documentation Feedback: [email protected]

• Position the rack in a location with at least 800 mm rear clearance and 1000 mm front clearance for maintenance
access.
• Install the array with the front (drive side) facing the cold aisle and the back (controller side) facing the hot aisle
in your environment.

CAUTION:
The chassis weighs up to 54.5 kg (120 lb). Always use at least two people or a server lift when lifting the chassis

Procedure
1. Unpack and inspect the hardware.
Save the original packaging.

1 Array 3 Power cables

2 Outer rails 4 Bezel

2. Install the outer rail assemblies onto the rack.

Note: To ensure that the array thumbscrews align correctly, align the rail assembly in exactly 4U of rack space.
The bottom stud on the rail assembly inserts into the bottom hole of the bottom unit of the 4U rack space allotted
for the array.

a) Align the bottom stud of the rail at the position you want.
Note the orientations embossed on the outer rail.
b) Press the keeper latch and position the front studs in the rack. When the studs are engaged, release the keeper latch
to secure the front of the rail in the rack.
c) Align the back of the rail at the same rack position as the front.
d) Position the back studs in the rack and press the keeper latch. When the studs are engaged, release the keeper latch
to secure the back of the rail in the rack.
e) Repeat steps a through d on the other side.
The following diagram shows where the rail assemblies should be correctly installed in a rack.

Install the HPE Storage Array 22

 Documentation Feedback: [email protected]

1 Left front rack post 4 Right rail assembly

2 Left rail assembly 5 Keeper latch
3 Right front rack post

3. Slide the chassis into the rack.

CAUTION:
The chassis weighs up to 54.5 kg (120 lb). Always use at least two people or a server lift when lifting the chassis

a) Insert the chassis into the rack, back side first. Be sure the inner rails insert into the outer rails.
b) Gently slide the chassis into position.
When you hear a click, the inner rails have locked into the rail assembly.

Install the HPE Storage Array 23

 Documentation Feedback: [email protected]

4. Secure the chassis to the rack.

The chassis has two handles. Each handle has a thumbscrew that holds the chassis to the rails so it does not slide out of
the rack. Tighten the thumbscrew in each handle until secure.

5. Secure the bezel to the front of the chassis.

a) Align the four retention pins on the bezel with the four mounting holes on the front of the chassis.
b) Press gently but firmly until the bezel snaps into place.

Install the HPE Storage Array 24

 Documentation Feedback: [email protected]

1 Bezel 2 Chassis

6. Cable the array for your desired network topology.

a) Connect ports for management (commonly the onboard eth0 ports).
b) Connect ports for data according to your network topology and protocol (eth or fc).
• For Ethernet, cable the same port on each controller to the same network switch and subnet. The two ports form
an interface pair, and iSCSI initiators have a network path to both controllers. If your switches have multiple VLANs
configured, make sure that each interface pair is connected to switch ports on the same VLAN.
• For Fibre Channel, cable the same port on each controller to the same FC switch.
See the Hardware Guide on HPE InfoSight for detailed network configuration examples.

In this example, quad fc ports are installed in Slot 1 and quad eth ports are installed in Slot 2 and Slot 3.
Figure 10: HPE Alletra 6030, 6050, 6070, and 6090

1 Slot 1 6 Slot 6
2 Slot 2 7 Serial port
3 Slot 3 8 OCP expansion slot
4 Slot 4 9 Eth0 ports, onboard
5 Slot 5

In this example, quad fc ports are installed in Slot 1 and quad eth ports are installed in Slot 2 and Slot 3.

Install the HPE Storage Array 25

 Documentation Feedback: [email protected]

Figure 11: HPE Alletra 6010

1 Slot 1 4 Serial port

2 Slot 2 5 OCP expansion slot
3 Slot 3 6 Eth0 ports, onboard

Network Connections
Depending on your desired Network Topology, the following network configuration examples show how to make the physical
network connections to support that topology.

Note: Later, be sure to make the appropriate port settings that correspond to these network connections.

One Shared Network

In this configuration:
• Management and data paths share the same subnet or network
• Any traffic can use any type of port
In the following example, the eth0a port on each controller provides the management path (red cables). The eth3a port on
each controller provides the data path (blue cables).
The management and data ports connect to the same network switch. The host also connects to the switch. This is a very
simple network, but it still has redundant controllers to provide high availability.
Note that only one management connection and one data connection are shown. You can add more connections and use
different ports as needed.

Install the HPE Storage Array 26

 Documentation Feedback: [email protected]

Figure 12: An example of network connections for one shared network

1 Host/server 7 Data port eth3a on controller B

2 Ethernet switch 1 8 Management port eth0a on controller B
3 Ethernet switch 2 9 Host network connection
4 Array 10 Management interface pair
5 Data port eth3a on controller A 11 Data interface pair
6 Management port eth0a on controller A

Two Dedicated Networks

Two Dedicated Networks

In this configuration:
• Management and data paths are on different subnets or networks
• Ports eth0a handle management traffic
• Ports in slot 1 (eth1 ports) through slot 6 (eth6 ports) handle data traffic
In the following example, the eth0a port on each controller provides the management path (red cables). The eth3a port on
each controller provides the data path (blue cables). The management and data ports connect to different network switches.
The host also connects to both switches. The separated management and data paths on this network provide higher performance
and high availability.
Note that only one management connection and one data connection are shown. You can add more connections and use
different ports as needed.

Install the HPE Storage Array 27

 Documentation Feedback: [email protected]

Figure 13: An example of network connections for two dedicated networks

1 Host/server 7 Data port eth3a on controller B

2 Ethernet switch 1 8 Management port eth0a on controller B
3 Ethernet switch 2 9 Data port connections
4 Array 10 Management port connections
5 Data port eth3a on controller A 11 Management interface pair
6 Management port eth0a on controller A12 Data interface pair

Advanced Configuration
In this configuration:
• Management and data paths are on different subnets or networks
• eth0 ports handle management traffic
• eth1 through eth6 ports handle data traffic
The following example shows one possible way to connect the cabling for an advanced configuration. The data and management
paths are shown separately. Note that the subnet addresses in the data path illustration are just examples. Your settings will
differ. The advanced configuration uses the maximum number of data connections on the iSCSI network to obtain the best
availability and throughput.
In more advanced configurations, you can define your own network configuration to handle the desired I/O flow.

Install the HPE Storage Array 28

 Documentation Feedback: [email protected]

Figure 14: An example of advanced network configuration: data connections

1 Host/server 4 Array
2 Ethernet switch 1, subnet 1 5 Eth a data ports to switch 1
3 Ethernet switch 1, subnet 2 6 Eth b data ports to switch 2

Install the HPE Storage Array 29

 Documentation Feedback: [email protected]

Figure 15: An example of advanced network configuration: management connections

1 Host/server 3 Array
2 Management network 4 Management port connections

Group Configuration
In this configuration:
• Management paths for all arrays are on the same subnet
• Data paths for all arrays are on the same subnet or subnets
• The group of arrays is assembled and managed through the storage array software
The next example shows network connections for arrays that are managed as a group. This example started with a
two-dedicated-network configuration, and then added a second array. It does not matter what the management and data
connections are, as long as all management paths are on the same subnet and all data paths are on the same subnet. If you
have multiple data subnets, be sure that each array has access to all of the data subnets.
You must create the group using the storage array software. You can have up to four arrays in a group.
For instructions on how to create groups, refer to the GUI Administration Guide or the CLI Administration Guide.

Install the HPE Storage Array 30

 Documentation Feedback: [email protected]

Figure 16: An example of network connections for a group

1 Host/server 5 Array 2
2 Switch 1 management 6 Management port connections
3 Switch 2 data 7 Data port connections
4 Array 1

Dual Fabric Fibre Channel

In this configuration:
• Management traffic uses an Ethernet switch
• Data traffic uses Fibre Channel switches
• Port eth0 handles management traffic
• Ports fc3a and fc3b handle Fibre Channel data traffic
• The active controller (A or B) receives data traffic from both Fibre Channel switches (dual fabric)
In the following example, the eth0a port on each controller provides the management path (red cables). The fc3a port on both
controllers provides the data path from Fibre Channel Switch 1 (green cables). The fc3b port on both controllers provides the
data path from Fibre Channel Switch 2 (blue cables). The management ports connect to an Ethernet switch. The host also
connects to both Fibre Channel switches. The separated data paths on this network provide higher performance and high
availability.
Note that only one management connection and one data connection are shown. You can add more connections and use
different ports as needed.

Install the HPE Storage Array 31

 Documentation Feedback: [email protected]

Figure 17: An example of network connections for dual fabric Fibre Channel

1 Host/server 9 Management port eth0a on controller A

2 Fibre Channel HBA 10 Management port eth0a on controller B
3 Fibre Channel switch 1 11 Host data connections
4 Fibre Channel switch 2 12 Host management connections
5 Ethernet switch 13 Data fabric 1 connections
6 Fibre Channel array 14 Data fabric 2 connections
7 Interface pair from data ports fc3a 15 Management port connections
8 Interface pair from data ports fc3b

Connect the Power to the Array

Before you begin

The storage array must be installed in a rack or enclosure and the array must be connected to a network.

Install the HPE Storage Array 32

 Documentation Feedback: [email protected]

Procedure
1. Plug power cables into the power supplies.
2. Verify that the connection is secure.
3. Plug the other end of the power cables into the power circuit.
To minimize the risk of both power supplies for a controller losing power simultaneously, connect each power cable to a
different circuit.

If the array does not come online automatically, press and release the power button on the front of the chassis.

Array Management with Data Services Cloud Console

HPE Alletra series arrays require network connectivity to Data Services Cloud Console to perform operations, such as creating
a volume, pool, partner, or snapshot. To use Data Services Cloud Console, you must have a cloud account set up with HPE
GreenLake. This account consists of both an HPE GreenLake user account and an HPE GreenLake Workspace. You use the
cloud account to connect with Data Services Cloud Console.
The following sections provide more details on HPE GreenLake and Data Services Cloud Console.

HPE GreenLake
HPE GreenLake offers a common set of cloud services that enable a consistent, cloud-qualified customer experience. HPE
GreenLake is designed to combine the cloud’s agility with the governance, compliance, and visibility of the hybrid cloud model.
Key features of HPE GreenLake make it easy for new cloud users to get started while offering powerful capabilities for advanced
users as well:
• Global data management for streamlined configuration and deployment of devices. HPE GreenLake supports device
management, which enables you to provision and manage multiple devices that have similar configuration requirements
with less administrative overhead.
• A secure cloud-based platform.
• A rich API that enables you to implement data management functionality.

Data Services Cloud Console

Data Services Cloud Console is a secure cloud application, deployed on HPE GreenLake, that provides a control plane for
simplifying data infrastructure management and delivering data services across edge-to-cloud environments. It contains
software-as-a-service (SaaS) offerings that enable global data management, including services such as:
• Data Ops Manager
• Backup and Recovery
• Setup Service
• Block Storage

HPE Cloud Enablement

Before using the array, you must do the following to enable it for cloud management.

Step
1. Activate Software Subscriptions on page 34
2. If you have not already created your HPE GreenLake environment, do the following
a. Create an HPE GreenLake User Account on page 34
b. Create an HPE GreenLake Workspace on page 34

Install the HPE Storage Array 33

 Documentation Feedback: [email protected]

Step
c. Add Data Services Cloud Console to Your HPE GreenLake Workspace on page 35
d. Add Roles and Permissions to Your HPE GreenLake User Account on page 35
3. Add and Assign the Array to Data Services Cloud Console on page 36

Activate Software Subscriptions

Software subscriptions must be active before you can start using the array.

Before you begin

Locate the Electronic Software Delivery Receipt email you should have received from HPE. This email contains a link that
will enable you to activate your software Subscriptions.

Procedure
1. In the Electronic Software Delivery Receipt email, click Access Your Products.
2. Log in to My HPE Software Center with your HPE Passport account credentials. If you do not have an account, click Sign
In and then Sign up to create one.
3. On the Activate page, under Step 1: Select Products to Activate, select the products and click Next.
4. Under Step 2: Designate Activatee, select whether you are activating products for yourself or another user, and then
click Activate. When activation completes, HPE sends an Activation Receipt.

What to do next
Create an HPE GreenLake user account.

Create an HPE GreenLake User Account

To start using HPE GreenLake Common Cloud Services, you need to create a user account.

Before you begin

Locate the HPE Cloud invitation email you should have received from HPE. This email contains a link that will take you directly
to the HPE Sign In page. If you have a current HPE user account (HPE Support or HPE InfoSight), use the same credentials
to sign in, and then go to Create an HPE GreenLake Workspace on page 34. If you do not have a current user account, do the
following to create one.

Procedure
1. In the HPE Cloud invitation email, click HPE Set Up Account. Or, go to https://common.cloud.hpe.com and click Sign up
at the bottom of the page.
2. In the Create an HPE Account page, specify your account information, and then click Create Account.
3. Monitor your email account for a verification email. Click Verify Email to verify your identity.

What to do next
Create an HPE GreenLake Workspace.

Create an HPE GreenLake Workspace

By creating the workspace, you are by default the super admin for the account.

Install the HPE Storage Array 34

 Documentation Feedback: [email protected]

Before you begin

You must have an existing HPE user account.

Procedure
1. If you are not already, log in to your HPE GreenLake user account.
2. Click Create Workspace.
3. Provide the following information:
• Workspace Name
• Workspace Country
• Street Address
• City, State
• ZIP/Postal Code
• Phone Number
• Email

4. Accept the legal terms.

5. Click Create Workspace.
Your workspace dashboard opens.

What to do next
Add the Data Services Cloud Console to your workspace, as described in the following section.

Add Data Services Cloud Console to Your HPE GreenLake Workspace

To use the Data Services Cloud Console, you need to add it to your workspace.

Procedure
1. In the HPE GreenLake menu bar, click Applications.
2. Click Available Applications.
3. In the Data Service Cloud Console card, click View Details.
4. Select the Region from which to install the application.
5. Click Set Up Application.
6. Select the region in which to deploy the application.
7. Accept the terms and conditions, then click Deploy.
It may take some time to provision the Data Services Cloud Console application to your workspace. Provisioned apps are
added to your My Apps page.

Important: Before launching the Data Services Cloud Console, you must add the permissions necessary to access
the application, as described in Add Roles to Your HPE GreenLake User Account.

Add Roles and Permissions to Your HPE GreenLake User Account

Add the permissions necessary to access the Data Services Cloud Console.

Procedure
1. In the HPE GreenLake menu bar, click Manage.
2. Click Identity & Access.
3. In the Assign Roles card, click Assign a Role.

Install the HPE Storage Array 35

 Documentation Feedback: [email protected]

4. Select the User.

5. Select Data Services Cloud Console as the Application.
6. Select Administrator as the Role.
7. Leave the Limit Resource Access option disabled..
8. Click Assign Role.
9. Click Change Role Assignment to confirm the assignment.
10. Back on the Identity & Access page, click the Users card.
11. Find the user, and select View Details from the corresponding more (…) menu. Verify that the user has the correct
permissions.
12. In the HPE GreenLake menu bar, click Applications.
13. Click Data Services Cloud Console.
14. Click Launch.
15. Verify that the following Data Services Cloud Console services are available:
• Setup Service
• Block Storage
• Data Ops Manager

Add and Assign the Array to Data Services Cloud Console

To manage the storage array, you must add and assign it to Data Services Cloud Console.
Before starting, verify that you received an email with the array serial number and subscription key. You will need both to add
the array to Data Services Cloud Console. If you do not have this information, skip this procedure until you obtain it. Consider
the following resources:
• The array serial number is also located on the rear of the array, on either a pull-out tab, or a label.
• Later in the initial setup process, when you are connecting the array to HPE GreenLake, the Cloud Connectivity Wizard
will display the subscription key.
The method for performing this operation depends on whether the array is owned or subscribed.

Add and Assign an Owned Array

Procedure
1. On the HPE GreenLake menu bar, click Devices.
2. Click Add Devices.
3. Select Storage Devices as the Device Type, then click Next.
4. Select Purchase or Lease as the Ownership Type.
5. Type the array Serial Number and Subscription Key, and then click Enter. Repeat this step for each additional array.
Click Next when done.
6. Optionally assign tags to the storage array. Tags are used to organize/label inventory resources. Click Next.
7. Verify your settings, then click Finish.
8. In the Inventory list, select the array that you just added, then select Assign to Application.
9. Select Data Services Cloud Console for the Application, and then select the Application Instance closest to where you
have Data Services Cloud Console installed. Click Finish, and then Close.
10. Back on the Inventory page, verify that the array is listed and that it is assigned to the correct Data Services Cloud Console
instance.

Install the HPE Storage Array 36

 Documentation Feedback: [email protected]

Add and Assign a Subscribed Array

Procedure
1. Add the array subscription key:
1 On the HPE GreenLake menu bar, click Manage.
2 Click Subscriptions.
3 Click Add Device Subscriptions.
4 Type the array subscription key, and then click Enter. Repeat this step for any additional subscriptions.
5 Click Add Subscriptions.

2. Add the array serial number:

1 On the menu bar, click Devices.
2 Click Add Devices.
3 Select Storage Devices as the Device Type, and then click Next.
4 Select Infrastructure as a Service as the Ownership Type.
5 Type the array Serial Number, and then click Enter. Repeat this step for each additional array. Click Next when done.
6 Optionally assign tags to the storage array. Tags are used to organize/label inventory resources. Click Next.
7 Verify your settings, and then click Finish.

3. Assign the array to Data Services Cloud Console:

1 At the top of the Inventory list, click Require App Assignments.
2 Select the array you just added, and then click Assign to Application.
3 Select the Application, and then select the Application Instance (region) closest to where you are installing the array.
Click Next.

4. Pair the subscription key with the array:

1 At the top of the Inventory list, click Require Subscriptions.
2 Select the array you just added, and then click Apply Subscriptions.
3 Click Apply Subscriptions, and then click Finish.
4 Select the Subscription Key, and then click Apply Subscriptions.
5 Click Finish.

5. Click Finish, and then Close.

6. Back on the Inventory page, verify that the array is listed and that it is assigned to the correct Data Services Cloud Console
instance.

Troubleshoot Connectivity Issues with Data Services Cloud Console

When an array is experiencing connectivity issues, one or more of the following alarms may display. In each case, the array
will attempt to connect on its own.
• Unable to activate array AF-999999 using the activation portal
• Array AF-999999 could not connect to the cloud console
• Array AF-999999 could not validate the subscription using the cloud console

If the array is unable to connect:

• Verify that the firewall rules allow the array to connect with HPE.
• Check the DNS and proxy settings on the array.
Network connectivity is required from the Data Orchestrator to Data Services Cloud Console. Network time protocol servers
(NTP) must be configured on the Data Orchestrator and must be allowed to be in sync with global time services. DNS

Install the HPE Storage Array 37

 Documentation Feedback: [email protected]

name resolution must be configured on the Data Orchestrator and be allowed to resolve global Internet names and domains.
The Data Orchestrator will periodically transmit health and statistical telemetry over HTTPS/TLS.

If you are unable to resolve the issue, contact support.

Initial Setup Using the Storage Setup Manager for Windows

After your array has been installed in the rack and connected to your network, you must complete the initial setup of the array
by configuring some basic settings to get the array running on the network and connected to HPE GreenLake.
This chapter describes how to complete the initial setup from a Windows host. If you do not have a Windows host from which
to complete the initial setup, you must use the CLI. For more information, see Initial Setup Using the Array CLI on page 43.
After the initial setup is complete, refer to the GUI Administration Guide or the CLI Administration Guide for group and volume
configuration, and additional optional configuration tasks.

Download the HPE Storage Toolkit for Windows

Download the latest version of the HPE Storage Toolkit for Windows to install on your Windows host or Windows VM.

Important: Make sure that the version of the toolkit is compatible with the version of the operating system on your
array. For compatibility information, see the Validated Configuration Matrix tool, which is available on HPE InfoSight
(https://infosight.hpe.com/resources/nimble/validated-configuration-matrix).

Before you begin

What you need on a Windows server:
• Internet connection to HPE InfoSight
• .NET Framework 4.5.2
What you need on a Windows client:
• Internet connection to HPE InfoSight
• Windows OS 7 or later
• .NET Framework 4.5.2

Procedure
1. In your Internet browser, go to http://www.hpe.com/support/storage-welcomecenter
https://infosight.hpe.com/welcomecenter.
2. On the Welcome Center home screen, click the array family.
3. Select the array model and click Continue.
4. In the navigation panel, click Software Configuration > Prepare Client.
5. Follow the instructions to download the toolkit.
6. Save the installation package to your Windows host.
The installation package has a name similar to Setup-HPEStorage-x64.x.x.x.x.exe, where x64 is the
supported microprocessor and x.x.x.x is the version number.
7. Download the latest Toolkit Release Notes.
Review the list of Windows Server hotfixes.

Note: If you are installing the setup manager alone, then no hotfixes are needed. However, .NET framework
requirements still apply. Hotfix requirements are mandatory for any Windows host on which the HPE Storage
Connection Manager for Windows is used to connect to array volumes.

Install the HPE Storage Array 38

 Documentation Feedback: [email protected]

Install the HPE Storage Toolkit for Windows on a Client

You have the option of installing the HPE Storage Toolkit for Windows on a Windows client.

Before you begin

Download the HPE Storage Toolkit for Windows from HPE InfoSight (https://infosight.hpe.com).
See Download the HPE Storage Toolkit for Windows on page 38.
The client must be running Windows OS 7 or later to install the toolkit.

Important: If you plan to install the toolkit in a Remote Desktop session or on a virtual machine, open the Command
Prompt and enter:
mstsc /console

Procedure
1. Open the Setup-HPEStorage-x64.x.x.x.x.zip file and extract the
Setup-HPEStorage-x64.x.x.x.x.exe installer file.
2. On the Windows client, right-click the installer file and choose Run as administrator.
3. In the Welcome to the InstallShield Wizard for the toolkit dialog, click Next.
4. In the License Agreement dialog, choose I accept the terms of the license agreement and click Next.

Important: You must accept the End User License Agreement (EULA) to install the toolkit.

5. In the Logs Directory dialog, do one of the following:

• Click Next to accept the default log location.
• Click Change, browse to the desired directory, click OK, and click Next.
In the Custom Setup dialog, Setup Manager is selected by default. The setup manager enables first-time setup of the
storage array.
6. Specify the Group Management IP address and the username/password credentials for the storage array. The array user
should have Power User or above credentials.
If you do not do this when you set up the toolkit, you can use the PowerShell cmdlet Set-NWTConfiguration to specify
the array credentials.
You must register at least one group. The host must be registered with the array group to enable application-synchronized
snapshot creation.
7. Click Install.
You can modify this option after clicking OK by clicking Back to return to the Custom Setup dialog.
If you deselected the Setup Manager, a message is displayed informing you that you need to explicitly select it if iSCSI
management is required.
8. Click OK to acknowledge the message.
9. In the InstallShield completed dialog, click Finish.
The toolkit software installs onto the Windows host. This process might take a few minutes. The installer log is saved to
the C:\NWT_Install.log file.

Complete the Initial Setup Using the Storage Setup Manager

The HPE Storage Setup Manager for Windows enables you to create a new group from an uninitialized array. The array is the
only member of the group.

Install the HPE Storage Array 39

 Documentation Feedback: [email protected]

The configuration options provided by the array web GUI depend on the network protocol being used. If it detects that an
array is using iSCSI, it provides a set of configuration options specific to iSCSI; if it detects that Fibre Channel is being used, it
provides a set of configuration options specific to Fibre Channel.

Note: A newly plugged-in array might not appear immediately on the array details page of the GUI. It might take up
to five (5) minutes to update the page. Refresh the browser to see the array on the page immediately after you plug
it in.

Before you begin

The Windows host that you use to initially configure the array must be connected to the same physical subnet as the array
management port and have direct (non-routed) access to the array management port.
The Windows host must have the following software installed:
• .NET Framework 4.5.2 or above
• HPE Storage Toolkit for Windows
Before you start, complete the Installation Checklist on page 18. You need the information from the checklist to perform the
initial GUI setup.

CAUTION: If you have multiple unconfigured arrays and you plan to add them to the same group, configure only one
array now. Later, add the remaining arrays to the group. For information about how to add an array to a group, refer
to the GUI Administration Guide or the CLI Administration Guide.

Note: Subnet and VLAN configuration are separate actions. VLANs are not supported during setup.

Procedure
1. In the Windows Start menu, choose HPE Storage > Setup Manager.
2. Select one of the uninitialized arrays from the setup manager list and click Next.

Note: If the array is not visible in setup manager, verify that the array is on the same subnet as the Windows host.

3. In the Information dialog, click OK.

The HPE Cloud Connectivity Wizard opens to guide you through the process of connecting the storage array to HPE
GreenLake.

4. In the License Agreement, read the agreement, scroll to the bottom, check the acknowledgment box, and then click Proceed.
5. In the Array Setup, choose the appropriate group option and click Next.
• Set up this array but do not join a group. Continue to the next step.
• Add this array to an existing group. Enter the IP address of the group.
If you chose to join an existing group, your browser redirects to the login screen of the group leader array. Refer to
the GUI Administration Guide or the CLI Administration Guide for steps on how to add an unconfigured array to a
group, and complete the configuration.

6. Provide or change the following initial management settings and click Finish:
• Array name
• Group name
• Management IP address and subnet mask for the eth1 interface
• Default gateway IP address
• Domain name
• (Optional) Administrator password

Install the HPE Storage Array 40

 Documentation Feedback: [email protected]

7. After a successful setup, click Continue.

Your browser automatically redirects to the Management IP address of the array.

Note: If the array does not initialize, check the cabling to the network switch and check the subnet mask.

8. In the login screen, type the password you set and click Log In.
From this point forward, you are in the operating system GUI.
9. Provide the Subnet Configuration information for the following sections and click Next:
a) Management IP:
• IP address
• Network
• Subnet mask

Note: The Management IP is used for the GUI, CLI, and replication. It resides on the management subnet and
floats across all "Mgmt only" and "Mgmt + Data" interfaces on that subnet.

b) Subnet:
• Subnet label
• Network
• Netmask
• Traffic Type – Data only
• Traffic Assignment (This field is hidden if you are running a Fibre Channel array)
• Discovery IP (This field is hidden if you are running a Fibre Channel array)
• IP Address Zone – Single, Bisect, or Even/Odd (This field is hidden if you are running a Fibre Channel array)
• Maximum Transmission Unit (MTU) – Standard, Jumbo, or Custom
• Frame size in bytes – User specified value
Ensure that your network switches support the selected frame size.

Note: If Jumbo frames are selected, ensure that they are configured end to end. To confirm that Jumbo
frames are supported, perform an end-to-end ping with the jumbo frame size and without fragmentation;
for example: ping <hostname> -f -l 8972

The data port IP addresses are assigned to interface pairs, such as eth5 on controller A and eth5 on controller B.
If one controller fails, the corresponding port on the remaining controller still has data access. At least one interface
pair must be configured. However, a minimum of two is recommended.

Note: To add a data subnet, click Add Data Subnet, provide the required information.

10. Provide Interface Assignment information for the following sections and click Next:
a) Interface Assignment:
For each IP interface, assign a subnet and a Data IP address within the specified network. For inactive interfaces, assign
the "None" subnet.
b) FC Interface (Fibre Channel arrays only):
This section displays the link status for all Fibre Channel ports. No configuration is required.
c) Diagnostic IP:
• Controller A diagnostic IP address within the specified network
• Controller B diagnostic IP address within the specified network

11. Provide the following Domain information and click Next:

a) Domain Name

Install the HPE Storage Array 41

 Documentation Feedback: [email protected]

b) IP address of your DNS Servers

You can list up to five DNS servers.

12. Provide the following Time information and click Next:

a) Time (NTP) Server
Type the hostname or IP address of your NTP server.
b) Time Zone
Choose the time zone the array is located in.

13. Provide Support information for the following sections and click Finish.
a) Email Alerts
• From Address
This is the email address used by the array when sending email alerts. It does not need to be a real email address,
but it must be in the proper address format. Include the group or array name for easy identification.
• Send to Addresses
HPE recommends that you check the Send event data to HPE Storage Support check box.
• Simple Mail Transfer Protocol (SMTP) server hostname or IP address
b) Diagnostic Analysis
Checking the Send Diagnostic Analysis data to HPE Storage Support check box enabless support to monitor your
array, notify you of problems, and provide solutions.
c) HTTP Proxy
Diagnostic Analysis and software updates require an HTTPS connection to the Internet, either directly or through a
proxy server. If a proxy server is required, check the Use HTTP Proxy and provide the following information to
configure the proxy server details:
• HTTP proxy server hostname or IP address
• HTTP proxy server port
• Proxy server user name
• Proxy server password

Note: The system does not test the validity of the SMTP server connection or the email addresses that you
provide.

14. Click Finish.

A pop-up window appears with status updates and then the Setup Complete window appears.
15. Click Continue.
The OS home screen appears.

What to do next
Make sure that the Management IP address and the Controller Diagnostic IP addresses are added to your mail server's relay
list.
Firewalls should not allow inbound communications from untrusted networks or any internet addresses.
Firewalls should allow outbound communications, from the Management IP address and both Controller Diagnostic IP addresses,
to the following TCP ports and host addresses:
• SSH: 2222 hogan.nimblestorage.com – For a Secure Tunnel connection to HPE Storage Support
• HTTPS: 443 nsdiag.nimblestorage.com – For Diagnostic Analysis and heartbeat
• HTTPS: 443 update.nimblestorage.com – For software updates

Install the HPE Storage Array 42

 Documentation Feedback: [email protected]

• HTTPS: 443 nsstats.nimblestorage.com – For relay of per-VM statistics (used in InfoSight VMvision)
• TCP: 443 device.cloud.hpe.com – For Data Services Cloud Console
Next, see After Installation and Initial Setup on page 45.

Initial Setup Using the Array CLI

After your array has been installed in the rack and connected to your network, you must complete the initial setup of the array
by configuring some basic settings to get the array running on the network.
This section describes using the CLI to complete the initial setup. To use the CLI, you must first establish a connection to the
active controller on the array.

Note: If you have a Windows host, and you cannot establish a serial connection to the active controller on the array,
you must use the Storage Setup Manager to complete the initial setup. For more information, see Initial Setup Using
the Storage Setup Manager for Windows on page 38.

After the initial setup is complete, refer to the GUI Administration Guide or the CLI Administration Guide for group and volume
configuration, plus additional optional configuration tasks.

Set up a Serial Connection

The CLI requires a serial connection for the initial setup of the array. After setup, the CLI can also use an SSH connection over
the network.

Before you begin

Obtain these items:
• Laptop computer or workstation
• Serial console cables with a DB9 connector at one end and the appropriate connector on the other to mate with the serial
interface on the laptop computer or workstation

Procedure
1. Connect the serial port on your laptop computer or workstation to the serial port on the controller.

1 Serial port

2. Run the serial console software with the following settings:

Data bits: 8
Parity: None
Flow controller: None

Install the HPE Storage Array 43

 Documentation Feedback: [email protected]

Stop bits: 1
Speed: 115.2Kbps

3. Log in as user admin with the password admin.

Note: You can only log into the active controller. If you cannot log in, move the laptop computer or workstation
connection to the other controller and try to log in again.

After you have logged in, the CLI is ready to accept commands.

What to do next
Type ? to see a list of commands.
Type the command followed by --help to see the usage information for that command.

Complete the Initial Setup Using the CLI

Before you begin

Before you start, fill out the Installation Checklist on page 18. You need the information from the checklist to perform the
initial CLI setup.

Note: Subnet and VLAN configuration is a separate task.

Procedure
1. After you are logged into the active controller, type:
setup
The Terms and Conditions are displayed.
2. Click Enter to read the Terms and Conditions, then type yes to accept them.
3. Type the following information as requested. Example values are shown here.

Important: Use your own values for each item in the following sample. If you accept an incorrect entry, you must
start the setup process again.

• Array name: greyhound

• Group name: storehouse
• Management IP address: 10.12.128.79
• Management netmask: 255.255.0.0
• Default gateway IP address: 10.12.255.254
• Domain name: admin.storage.com
• New password:

4. Specify whether to include IPs in the group certificates: yes or no.

• Type yes to include the array's IP address in the certificate. When using this option, you will have to create a new
certificate if the array's IP address changes.
• Type no to exclude the array's IP address from the certificate..

5. Specify whether you want to continue the setup in the GUI.

• Type yes to open the GUI. Then complete Initial Setup Using the Storage Setup Manager for Windows on page 38.
• Ttype no to continue with the CLI. Then complete the remaining steps in this procedure.

6. Type the following information as requested. Example values are shown here.

Install the HPE Storage Array 44

 Documentation Feedback: [email protected]

Note: Use your own values for each item.

• Comma-separated list of DNS server(s): 10.64.0.13,10

• NTP server name: time.ntpserver.com
• Time zone: America/Los_Angeles
• Subnet label for NIC eth0a: management
• Subnet for NIC eth0a (use slash notation, for example, 10.11.0.0/16): 10.12.0.0/16
• Comma-separated list of subnet types for the subnet on NIC eth0a [management,data]: management
• MTU for the subnet on NIC eth0a [standard | jumbo | <integer>]: standard
• Subnet label for NIC eth0b: management
• Subnet label for NIC tg1a: Data1
• Subnet for NIC tg1a (use slash notation, for example, 10.11.0.0/16): 172.0.1.0/22
• Comma-separated list of subnet types for the subnet on NIC tg1a [management,data]: data
• MTU for the subnet on NIC tg1a [standard|jumbo|<integer>]: standard
• Subnet label for NIC tg1b: Data2
• Subnet for NIC tg1b (use slash notation, for example, 10.11.0.0/16): 172.0.2.0/23
• Comma-separated list of subnet types for the subnet on NIC tg1b [management,data]: data
• MTU for the subnet on NIC tg1b [standard|jumbo|<integer>]: standard
• Subnet label for NIC tg1c: Data1
• Subnet label for NIC tg1d: Data2
• Data IP address for NIC tg1a: 172.0.1.83
• Data IP address for NIC tg1b: 172.0.2.83
• Data IP address for NIC tg1c: 172.0.1.84
• Data IP address for NIC tg1d: 172.0.2.84
• Discovery IP address for subnet Data1(172.0.1.0/255.255.255.0): 172.0.1.82
• Discovery IP address for subnet Data2(172.0.2.0/255.255.255.0): 172.0.2.82
• Support IP address for controller A: 10.207.9.83
• Support IP address for controller B: 10.207.9.84
• Secondary management IP address: 10.12.128.81

7. After the setup is complete, disconnect the Serial-USB-VGA adapter (dongle) and serial cable.

After Installation and Initial Setup

Software Updates, Host Connection, Groups, Volumes (iSCSI and FC)

Continue your configuration by following instructions in the GUI Administration Guide or CLI Administration Guide to create
performance policies, set up connections, and complete setup in the Storage Setup Manager. HPE storage arrays support both
iSCSI and Fibre Channel protocols, and provides information for your specific host connection method to create initiator groups
and volumes. Additional configuration options include creating and managing storage pools, volume collections, snapshots,
replication strategies, security policies, and performance monitoring.
Learn about these post-installation configuration tasks in the GUI Administration Guide or the CLI Administration Guide.

Windows Environments
The Windows Toolkit, mentioned briefly in this guide, includes features that go beyond setting up the array. The VSS requester
and the VSS hardware provider enable you to take application-consistent snapshots on an array. The Storage Connection
Manager sets up the optimum number of data connections, and finds the best data connection to use under MPIO. The Windows
Toolkit includes a DSM kernel driver that claims and aggregates data paths for the storage array.
See the Windows Integration Guide for more information.

Install the HPE Storage Array 45

 Documentation Feedback: [email protected]

VMware Environments
HPE storage array integration with VMware consists of features preinstalled in the operating system and features installed
separately. The vStorage APIs for Array Integration (VAAI) enable the WRITE SAME, UNMAP, ATS, Copy Offload, and XCOPY
APIs. The HPE vCenter plugin creates and manages datastores on the storage array.The OS also includes a VASA Provider
for vVol support. VMware Synchronized Snapshots enable application consistent snapshots within VMware environments.
SRA for SRM lets you set up disaster recovery plans. Connection Manager installs on the ESXi host and consists of two
components:
• HPE Storage Connection Service – CIM provider. Optimized connection management.
• HPE Storage Path Selection Plugin – Optimized path management.
See the VMware Integration Guide for more information.

Linux Environments
The HPE storage array fits well into a generic Linux environment. For help setting up MPIO in a Linux environment, see the
Linux Integration Guide.

Using the Array OS

The operating system has a multitude of features only touched upon in this document. Over time, you might need to update
your network settings, performance policies, or replication partners, as well as create new volumes and groups and make
administrative changes to your HPE storage array.
Anytime you have a question, in the GUI, click Help at the top right of the screen.
In the CLI type ? to see a list of commands.
Also refer to the GUI Administration Guide, the CLI Administration Guide, or the Command Reference.

Updates and Upgrades

When the time comes to update the operating system on your array, refer to the GUI Administration Guide or the CLI
Administration Guide for information on how to update using the GUI or CLI.
The Command Reference also covers updates.
Depending on which model array you have, there are upgrade paths for the controllers and cache drives. When you are ready
to upgrade, contact HPE Support first.
See the quick start guide that ships with the upgrade component. The Hardware Guide also covers upgrades.

Maintenance and Repair

The HPE storage array is a proven and reliable product. But on occasion, you may need to replace a controller, power supply,
drive, or other component.
Refer to the Hardware Guide for more information.

How Do I Obtain these Guides?

The guides discussed here are available for download from the HPE InfoSight portal at https://infosight.hpe.com/.

Questions?
HPE Support offers troubleshooting and other guidance online, by phone and by email.
All documentation and knowledge base articles are available on the HPE InfoSight portal at https://infosight.hpe.com/. To
register on HPE InfoSight, click the Enroll Now link on the main page.
Email: [email protected]
For all other general support contact information, go to https://www.hpe.com/us/en/services/nimble-storage.html .

Install the HPE Storage Array 46

Array Components
Each array has the following components:
• A chassis
• Two storage controllers
• Two power supplies for each controller
• One NIC on each controller
• Up to 24 2.5-inch NVMe SSDs
• Two OCP expansion slots
• Support for dual/quad 1G, 10G BaseT, 10GbE SFP+, 25GbE SFP28, 100GbE QSFP28, 32Gb FC
Check HPE InfoSight for the latest updated configurations and specifications for your specific array model.

Array Front Panel

The front bezel snaps on and off, exposing or hiding the drives within the array chassis. During normal operations, the bezel
should remain in place.
Figure 18: Array front view

1 Slots 1-4 4 Slots 13-16

2 Slots 5-8 5 Slots 17-20
3 Slots 9-12 6 Slots 21-24

Array Rear Panel

The rear of the array includes two controllers and four power supplies. Management, data, and power cabling is done at the
rear of the array. The basic components of each controller vary depending on the model.
Array rear view - HPE Alletra 6030, 6050, 6070, 6090
In this example, quad fc ports are installed in Slot 1 and quad eth ports are installed in Slot 2 and Slot 3.

Array Components 47
 Documentation Feedback: [email protected]

1 Slot 1 6 Slot 6
2 Slot 2 7 Serial port
3 Slot 3 8 OCP expansion slot
4 Slot 4 9 Eth0 ports, onboard
5 Slot 5

Array rear view - HPE Alletra 6010

In this example, quad fc ports are installed in Slot 1 and quad eth ports are installed in Slot 2 and Slot 3.

1 Slot 1 4 Serial port

2 Slot 2 5 OCP expansion slot
3 Slot 3 6 Eth0 ports, onboard

Shut Down the Array Using the GUI

This action shuts down the array and any expansion shelves managed by the array.
For most hardware changes you do not need to shut down (power off) the array because the components are redundant and
hot swappable.

CAUTION: When you shut down the array, all volumes go offline.

Procedure
1. In the main menu, choose Administration > Shutdown.
2. Click Shut Down Array.

Array Components 48
 Documentation Feedback: [email protected]

Shut Down the Array Using the CLI

This action shuts down the array and any expansion shelves managed by the array.
For most hardware changes you do not need to shut down (power off) the array because the components are redundant and
hot swappable.

CAUTION: When you shut down the array, all volumes go offline.

Procedure
1. Determine the name of the array.
array --list
The name of the array appears in the list.
2. Halt the array.
halt --array array_name

Example

$ halt --array datamaster-a

Restart the Array

You rarely need to restart an array.
You must use the CLI to restart the array. Any expansion shelves managed by the array also restart.

CAUTION: When you restart the array, all volumes temporarily go offline.

Procedure
1. Determine the name of the array.
array --list
The name of the array appears in the list.
2. Reboot the array.
reboot --array array name

Example

reboot --array datamaster-a

Array LEDs
The array front LEDs are located on the right handle.

Array Components 49
 Documentation Feedback: [email protected]

Figure 19: Front LEDs

1 Power button 4 Controller health status

2 Power status 5 Controller B ID button
3 Controller A ID button 6 Controller power status

The following table describes the front LEDs.

LED Status
Power button Solid green indicates that the array is powered on
Power status • Solid green indicates that power from all installed power
supplies is within range
• Amber indicates that power from installed power supplies
is out of range
• Off indicates the array is powered off
The power status LED remains green for a missing PSU.

Controller ID button Blue LED inside the ID button changes state when the button
is pushed or when an ID command is received
• Blinking blue indicates that reboot is in progress
• Solid blue indicates the controller is activated

Controller health status • Solid green indicates the controller is running and system
status is healthy
• Blinking green indicates the controller is rebooting
• Blinking amber indicates the controller is operating in a
degraded or critical state
• Solid amber indicates that the controller is halted or has
failed

Controller power status • Solid green indicates the controller is powered on

• Blinking green indicates that power on is in progress
• Solid amber indicates controller is in power standby
• Off indicates the controller is powered off

Array Components 50
 Documentation Feedback: [email protected]

Drive LEDs
The following shows the drive and LED indicator lights and describes their functions.

1 Drive operation 2 Drive fault

Each drive carrier has two LEDs. The following table describes the LEDs.

Table 6: Drive LEDs

LED Status
Drive fault (bottom left) • Amber indicates that the drive has failed or been removed
• LED off indicates normal drive operation

• Solid green indicates that the drive is online and ready

Drive operation (top left) • Blinking green twice per second indicates that the drive is being initialized
• Blinking green five times per second indicates read/write activity on the drive

Power Supply LED

The following shows the power supply LED indicator light and describes its function.

1 Power supply status

The following table describes the power supply LED.

Table 7: Power supply LED

LED Status
• Solid green indicates that the power supply is working properly.
• Red indicates that the power supply has failed. Replace the power supply.
• Amber indicates the power supply is in standby mode. Press and release the power
Power supply status
button on the right front handle of the chassis.
• No color (LED off) indicates unknown status. Inspect the power source and then
power on the array again. If the LED remains off, replace the power supply.

System Information Label

On the rear of the chassis, the system information label is located at the bottom left in a thin tray. The label extends out for
reference.

Array Components 51
 Documentation Feedback: [email protected]

Array information on the label includes:

• Serial number
• Controller A / Controller B location
• Port mappings
The QR code on the label leads to the Welcome Center on HPE InfoSight. Visit the Welcome Center for help setting up your
HPE storage array.

Find the Serial Number of an Array Using the GUI

Procedure
1. In the GUI, choose Hardware.
2. Click the link of the array you want.
3. Look in the Properties section for the serial number.

Find the Serial Number of an Array Using the CLI

Procedure
1. Find the serial number of an array.
shelf --array array name --list
2. Look for the serial number in the list of information.
Example

$ shelf --array rackarray3 --list

Controller States and Status

A controller status of Active/Standby is the normal operating status. This insures that the array is running in a optimal state
for full redundancy in the event that a controller takeover is required. If controllers are not in this state, contact HPE Support
for further diagnoses.

Array Components 52
 Documentation Feedback: [email protected]

Active
The controller is actively responding to read/write operations from the host or hosts.
Standby
The controller is powered on, synchronizing mirrored data to the active controller, and available for controller takeover, should
it be required.
Solo
The controller is powered on, responding to reads/writes but there is no standby controller to takeover if a controller takeover
is required. If this controller fails, the array will be non-operational. (A controller will be in Solo mode if the 2nd controller is
in one of the following states: Unknown, Stale.)
Unknown
The controller is not powered up or is in the process of rebooting. During this time the active controller can not communicate
to the controller therefore it does not know which state it is in.
Stale
The controller has completed the bootup process but is not actively synchronizing or mirroring data with the active controller.

Check Array Model, OS Version, and Operating State Using the GUI
Obtain information about your array before performing general maintenance, software updates, hardware replacements, or
hardware upgrades.

Procedure
1. In the GUI, choose Hardware
2. Click the link for the array.
Look in the Properties section for the model number and OS version.
See also Find the Serial Number of an Array Using the GUI

3. Note the status of Controller A and Controller B.

Important:
One controller should be Active and the other in Standby. If any other state is shown, contact HPE Support.

Check Array Model, OS Version, and Operating State Using the CLI
Obtain information about your array before performing general maintenance, software updates, hardware replacements, or
hardware upgrades.

Procedure
1. Check the model number and OS version of the array.
array --info array name
Note the Model and Version number.

2. Check the operating state of the controllers.

ctrlr --list

Important: One controller should be Active and the other in Standby. If any other state is shown, contact HPE
Support.

Array Components 53
 Documentation Feedback: [email protected]

Example

$ array --info
$ ctrlr --list

Array Components 54
Install the Expansion Shelf
Use this procedure to install and activate up to two HPE Alletra 2140 expansion shelves, depending on the model of your
HPE Storage array.

CAUTION:
• When you activate the expansion shelf, there is a momentary pause in data services from the array. You might
need to activate the expansion shelf during a maintenance window.
• The chassis weighs over 38 kg (84 lb). Always use at least two people or a server lift when lifting the chassis.

Before you begin

What you need for each expansion shelf:
• 19-inch four-post rack. The provided rails fit both square-hole and unthreaded round-hole racks.
• 4U space available in the 19-inch rack
• At least two DAC cables, 1 m or 3 m (two 1 m cables are included with the expansion shelf)
• OCP cards, ordered separately, if your array does not already have adapters installed in the OCP expansion slots

Procedure
1. Unpack and inspect the hardware.

1 Expansion shelf 4 DAC cables

2 Outer rails 5 Bezel
3 Power cables 6 OCP cards (if ordered)

Install the Expansion Shelf 55

 Documentation Feedback: [email protected]

OCP cards, if ordered, are shipped separately. Save all original packaging.

2. Install the outer rail assemblies onto the rack.

Note: To ensure that the array thumbscrews align correctly, align the rail assembly in exactly 4U of rack space.
The bottom stud on the rail assembly inserts into the bottom hole of the bottom unit of the 4U rack space allotted
for the array.

a) Align the bottom stud of the rail at the position you want.
Note the orientations embossed on the outer rail.
b) Press the keeper latch and position the front studs in the rack. When the studs are engaged, release the keeper latch
to secure the front of the rail in the rack.
c) Align the back of the rail at the same rack position as the front.
d) Position the back studs in the rack and press the keeper latch. When the studs are engaged, release the keeper latch
to secure the back of the rail in the rack.
e) Repeat steps a through d on the other side.
The following diagram shows where the rail assemblies should be correctly installed in a rack.

1 Left front rack post 4 Right rail assembly

2 Left rail assembly 5 Keeper latch
3 Right front rack post

3. Slide the chassis into the rack.

CAUTION:
The chassis weighs over 38 kg (84 lb). Always use at least two people or a server lift when lifting the chassis.

a) Insert the chassis into the rack, back side first. Be sure the inner rails insert into the outer rails.
b) Gently slide the chassis into position.
When you hear a click, the inner rails have locked into the rail assembly.

Install the Expansion Shelf 56

 Documentation Feedback: [email protected]

4. Secure the chassis to the rack.

The chassis has two handles. Each handle has a thumbscrew that holds the chassis to the rails so it does not slide out of
the rack. Tighten the thumbscrew in each handle until secure.

Install the Expansion Shelf 57

 Documentation Feedback: [email protected]

Connect Power to the Expansion Shelf

Before you begin

Before you perform this task, you must have already installed the HPE expansion shelf in a rack.

Procedure
1. Plug the power cables into the power supplies on the back of the expansion shelf.
2. Plug the other end of the power cables into the power circuit.
To minimize the risk of both power supplies in an expander losing power simultaneously, connect each power cable to a
different circuit.
3. After no more than 2 minutes, verify that the power supply LEDs are green.
If the expansion shelf does not power on automatically, check the power cable connections and power source. If the
expansion shelf still does not power on, contact HPE Support.

Install OCP Cards in the Controllers

Note: If your array does not have adapters installed in the OCP expansion slot of the controllers, you must install
OCP cards in the array before connecting an expansion shelf.

Procedure
1. Identify and halt the controller that is in Standby mode.
a) Log in to the array using the CLI.
b) Determine which controller is in Standby mode.
ctrlr --list --array array_name
c) Halt the standby controller.
halt --array array_name --controller {A | B}

2. Install the OCP card in the standby controller.

1 OCP card 2 OCP card latch

a) Remove the slot cover from the OCP expansion slot on the back of the controller.
b) Gently insert the OCP card into the expansion slot.
Be sure the OCP card is properly seated.

Install the Expansion Shelf 58

 Documentation Feedback: [email protected]

c) Engage the OCP card latch to secure the card in the slot.

Note: LEDs on the OCP card do not light until cables are connected and establish a link.

3. Disconnect both power cables from the power supplies of the standby controller, and then reconnect the power.
The controller powers on automatically.
4. Verify the array is in Active/Standby state.
ctrlr --list --array array_name
5. Fail over to reverse the controller roles.
failover --array array_name
6. When failover is complete, repeat steps 1-4 on the new standby controller.
7. Verify that the array recognizes the new OCP cards.
In the GUI, click Hardware, and verify that the OCP port icons are green.

Connect and Activate the Expansion Shelf

Fully configure the array before you connect the expansion shelf to it.

Important:
Before you connect and activate the expansion shelf:
• For HPE Alletra 6000 arrays with one 24-drive RAID set, ensure that the array is updated to OS 6.1.1.0 or later
• For HPE Alletra 6000 arrays with one 12-drive RAID set, upgrade the array to two 12-drive RAID sets, and ensure
that the array is updated to OS 6.1.2.0 or later
• Ensure that OCP cards are installed in the OCP expansion slot of the array controllers
• Do not shut down the array while connecting and activating the expansion shelf

Procedure
1. Before you start cabling, verify that all SSDs are fully inserted into their drive bays and that the power is on.
Expansion shelf power must be on before connecting the DAC cables.
2. Cable the expansion shelf to the OCP expansion ports on the array.
Use the provided DAC cables to cable the array to the expansion shelf. The system information label extends out from
the rear of the chassis and includes information such as port mappings and serial number.
a) Connect OCP port P1 of controller A on the array to the DAC port on expander A of the expansion shelf.
b) Connect OCP port P1 of controller B on the array to the DAC port on expander B of the expansion shelf.

Install the Expansion Shelf 59

 Documentation Feedback: [email protected]

1 Array 4 Expansion shelf 1

2 OCP port 1 5 DAC port
3 OCP port 2 6 Expansion shelf 2

3. (Optional) Cable another expansion shelf to the array:

• For HPE Alletra 6010: You can connect only one expansion shelf.
• For HPE Alletra 6030, 6050, 6070, 6090: You can connect up to two expansion shelves.
a) Connect OCP port P2 of controller A on the array to the DAC port on expander A of the second expansion shelf.
b) Connect OCP port P2 of controller B on the array to the DAC port on expander B of the second expansion shelf.

Note: Wait at least 3 (three) minutes between each additional expansion shelf connection to ensure the firmware
update is complete.

4. Activate the expansion shelf.

Install the Expansion Shelf 60

 Documentation Feedback: [email protected]

Note: Ensure that all drives are detected and all drive LEDs are green before activating the expansion shelf.
Activation will fail if any drives are missing or have failed.

a) In the array GUI, click Hardware, then select the array that contains the new drives.
b) In the array list, click the array that manages the expansion shelf.
c) On the expansion shelf graphic, click Activate.
When the activation completes, the expansion shelf appears on the Array Management page.

CAUTION:
When you activate the expansion shelf, there is a momentary pause in data services from the array. You might
need to activate the expansion shelf during a maintenance window.

5. Snap the bezel to the front of expansion shelf.

The bezel is the front plate that attaches to the front of the array to control airflow. The bezel includes retention pins on
both sides.
a) Align the four retention pins on the bezel with the four mounting holes on the front of the chassis.
b) Press gently but firmly until the bezel snaps into place.

1 Bezel 2 Chassis

Install the Expansion Shelf 61

 Documentation Feedback: [email protected]

Expansion Shelf Components

An expansion shelf increases the storage available to an array. HPE Alletra 6000 arrays support the HPE Alletra 2140 expansion
shelf. The shelf includes the chassis, two I/O units with cooling fans, four power supplies, and SSDs.
The all flash HPE Alletra 6000 arrays support either one or two HPE Alletra 2140 expansion shelves (depending on the array
model). Each shelf has two I/O units called expanders. Like the controllers in an all flash array, expanders are replaceable in
the field.

HPE Alletra 2140 Front Panel

The front bezel snaps on and off, hiding or exposing the drives within the expansion shelf chassis. During normal operations,
the bezel should remain in place.
The following figure shows the slot designations for the HPE Alletra 2140 expansion shelf.
Figure 20: HPE Alletra 2140 expansion shelf - front view

1 Slots 1-4 4 Slots 13-16

2 Slots 5-8 5 Slots 17-20
3 Slots 9-12 6 Slots 21-24

HPE Alletra 2140 Rear Panel

The rear of the HPE Alletra 2140 expansion shelf includes the expanders and power supplies. Data and power cabling are
done at the rear of the HPE Alletra 2140. The array manages the HPE Alletra 2140 through the expansion cables. There are
no network connectors on an AFS4. The rear components are the same regardless of the model.

Expansion Shelf Components 62

 Documentation Feedback: [email protected]

1 Slot 1 3 Expander B
2 Expander A

Expansion Shelf LEDs

1 Power LED 4 Expander health status

2 Power status 5 Expander B ID
3 Expander A ID 6 Expander power status

The expansion shelf front LEDs are located on the right handle. The power button on the right handle turns the expanders
on and off. The following table describes the front LEDs.

LED Status
Power Solid green indicates that the power is on
Power status • Solid green indicates that input from the installed power
supplies is within range
• Amber indicates that power is out of range

Expansion Shelf Components 63

 Documentation Feedback: [email protected]

LED Status
Expander A ID • Blue LED changes state when an ID command is received
• Off indicates expander power is off

Expander health status • Solid green indicates the expander is running and system
status is healthy
• Blinking amber indicates a degraded state, such as a fan
failure or PSU failure
• Solid amber indicates the system is over temperature
• Off indicates power is off

Expander B ID • Blue LED changes state when an ID command is received

• Off indicates expander power is off

Expander power status • Solid green indicates the shelf is powered on

• Amber indicates the shelf is powered off

Drive LEDs
The following shows the drive and LED indicator lights and describes their functions.

1 Drive operation 2 Drive fault

Each drive carrier has two LEDs. The following table describes the LEDs.

Table 8: Drive LEDs

LED Status
Drive fault (bottom left) • Amber indicates that the drive has failed or been removed
• LED off indicates normal drive operation

• Solid green indicates that the drive is online and ready

Drive operation (top left) • Blinking green twice per second indicates that the drive is being initialized
• Blinking green five times per second indicates read/write activity on the drive

Expansion Shelf Components 64

Maintenance Procedures
The following topics describe maintenance procedures for the HPE storage array.

Drive Maintenance
The procedures for maintaining drives are the same for the following:
• Solid State Drives (SSDs)
• Arrays
• Expansion Shelves

How the Storage Array Handles a Failed Drive

The HPE storage array is designed to be highly available, with redundant components. In some cases, more than one drive
could fail. If this occurs, the arrays use integrated spare space to rebuild data on one drive, even before the failed drive is
replaced. This ensures that the array restores maximum data redundancy in a timely manner.
When a drive fails, a rebuild process starts automatically on spare distributed space (not to a dedicated spare drive). If the
failed drive is inserted back to the array and is determined to be usable, a quick rebuild reinstates the drive. Even if a rebuild
has already begun on integrated spare space, the quick rebuild takes priority, and the full rebuild is halted.
When a new replacement drive is inserted, if data has already finished repopulating to the integrated spare space, data is
copied back to the new drive. If a second drive fails, and no drives have yet been replaced, there will be no second rebuild,
since the array can only rebuild the amount of data on one drive of integrated spare.

How to Tell that a Drive has Failed

Any of the following events can indicate that a solid state drive (SSD) has failed:
• LEDs are solid red or off
• Event appears in the Events list
• Receipt of an alert email from the array.

1 Drive operation 2 Drive fault

Replace a Drive (SSD)

Use this procedure to replace SSDs in your HPE storage array or expansion shelf.

Before you begin

Time required: 5 to 10 minutes

Parts required: Replacement drive ordered from HPE

Maintenance Procedures 65
 Documentation Feedback: [email protected]

Information required: • RMA (Return Materials Authorization) work order

• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.

Note:
Before you attempt to replace the drive:
• Do not remove the failed drive until you are ready to install the replacement.
• Determine which drive to replace before making the replacement.
• To identify a failed drive:
• LEDs are solid amber or red or off
• Event appears in the Events list
• Receipt of an email from the array
• Verify that the replacement drive matches the part shown on the RMA work
order.

Procedure
1. Gently pull the front bezel away from the array chassis.
The bezel includes power connection pins on both sides.

1 Bezel 2 Chassis

Maintenance Procedures 66
 Documentation Feedback: [email protected]

2. Identify the failed drive.

A failed drive has an amber drive fault LED.

1 Drive fault

3. Release and remove the drive from the drive carrier.

a) To release the handle, press the release tab toward the carrier LEDs.
b) Pull the drive carrier handle to remove the drive from the chassis. Use firm, steady pressure.

4. Slide the replacement drive into the empty drive bay.

Insert the drive in the same orientation as the failed drive was removed.
Do not force the drive. If it does not slide in smoothly, remove it and try again.

5. Close the drive carrier handle.

Push the handle until it fully engages with the release tab.

6. After no more than two minutes, make sure that the drive operation LED is green.
If the LED does not light, remove and reinsert the drive. If unsuccessful, contact HPE Support.

1 Drive operation 2 Drive fault

7. Replace the bezel.

Hold the bezel in place and then firmly press the bezel until you feel the keepers lock.

8. Return the failed drive as directed on the RMA work order.

Maintenance Procedures 67
 Documentation Feedback: [email protected]

Controller Maintenance
You can replace the following components on a controller:
• Network interface card (NIC)
• Fibre Channel (FC) host bus adapter (HBA)
• Storage class memory (SCM) card
• Fan

Note: If any non-replaceable component on a controller fails, replace the entire controller.

Replace a Controller
Use this procedure to replace a controller in your HPE storage array.

Before you begin

Time required: 45 minutes per controller

Parts required: Replacement controller(s) ordered from HPE
Information required: • RMA (Return Materials Authorization) work order
• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.

1 Controller A 2 Controller B

Note:
• If one controller fails, the other controller takes over. The array can function with one healthy controller while the
replacement is installed.
• Replace the array controller if any of its non-replaceable components, such as the NVDIMM, have failed.

Maintenance Procedures 68
 Documentation Feedback: [email protected]

• Replacement controllers are shipped with empty PCIe cages and without an OCP card or power supplies installed.
Before installing the replacement controller, you must move the PCIe cage, OCP card, and power supplies from
the failed controller to the replacement controller.

Important:
Before you attempt to replace the controller:
• Do not remove the failed controller until you are ready to install the replacement.
• Verify that the replacement controller matches the part shown on the RMA work order.
• Determine the state of the controllers and power supplies. Before removing a controller, address any power supply
issues in the peer controller if the power supplies do not show proper operational status (green LED). For HPE
Alletra 6030 and 6050 arrays with 800 W power supplies, this precaution is critical..

Procedure
1. Prepare the failed controller for replacement.
a) Log in to the array using the CLI.
b) Determine whether the failed controller is in Standby mode.
ctrlr --list --array array_name
c) If the failed controller is in Active mode, perform a manual failover.
failover --array array_name
d) Verify that the manual failover placed the failed controller in Standby mode.
ctrlr --list--array array_name
e) Halt the standby controller.
halt --array array_name --controller {A | B}
Example

$ halt --array array123 --controller A

2. Remove the failed controller.

a) Disconnect the power cables from the power supplies of the standby controller.
b) Label all cables to ensure proper recabling later, then remove them from the controller.
c) Loosen the left and right thumbscrews to free the controller release levers from the controller.

1 Thumbscrew 3 Controller
2 Controller release lever

d) Pull the controller release levers down until they stop. The controller ejects slightly from the chassis.
e) Supporting the weight of the controller, pull the controller release levers to slide the controller out of the chassis. Then
place the controller on a flat surface.

Maintenance Procedures 69
 Documentation Feedback: [email protected]

1 Controller release lever (open) 3 Chassis

2 Controller

Important:
To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap
during removal and replacement.

3. Remove the empty primary PCIe cage (left) from the new controller.
a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp the PCIe cage with both hands and lift the cage out of the controller.

Maintenance Procedures 70
 Documentation Feedback: [email protected]

1 Fastener 3 Connector
2 Riser card

4. Move the primary PCIe cage (left) from the failed controller to the new controller.
a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp the PCIe cage with both hands and lift the cage out of the controller to unseat the underlying riser card from
its connector.
c) Align the PCIe cage and guide post with the grooves of the new controller, and lower the cage into the controller.

Maintenance Procedures 71
 Documentation Feedback: [email protected]

1 Guide post 3 Riser card

2 Groove

d) With the riser card and connector properly aligned, press down on the top of the PCIe cage to seat the riser card in
the connector.
e) Press down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
5. Remove the empty secondary PCIe cage (right), if present, from the new controller.

Note: The Alletra 6010 model does not include a secondary PCIe cage. For 6010 models, proceed to Step 7.

a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp both sides of the PCIe cage and lift the cage out of the controller.

Maintenance Procedures 72
 Documentation Feedback: [email protected]

1 Right PCIe cage 3 Riser card

2 Fastener 4 Connector

6. Move the secondary PCIe cage (right), if present, from the failed controller to the new controller.
a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp both sides of the PCIe cage and lift the cage out of the controller to unseat the underlying riser cards from their
connectors.
c) Align the PCIe cage and guide post with the grooves of the new controller, and lower the cage into the controller.

Maintenance Procedures 73
 Documentation Feedback: [email protected]

1 Guide post 3 Riser card

2 Groove 4 Connector

d) With the riser cards and connectors properly aligned, press down on the top of the PCIe cage to seat the riser cards
in their connectors.
e) Press down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
7. Move the OCP card, if present, from the failed controller to the replacement controller.
a) Remove the OCP card from the failed controller.

Maintenance Procedures 74
 Documentation Feedback: [email protected]

1 OCP card 2 OCP card latch

b) Remove the slot cover from the OCP expansion slot on the back of the controller.
c) Gently insert the OCP card into the expansion slot of the replacement controller.
Be sure the OCP card is properly seated.
d) Engage the OCP card latch to secure the card in the slot.

Note: LEDs on the OCP card do not light until cables are connected and establish a link.

8. Move the power supplies from the failed controller to the new controller.
a) Push the power supply release lever to the left, grasp the handle, and pull the power supply out of the bay.

1 Power supply release lever 2 Power supply handle

b) Slide the power supply into a bay of the new controller until it clicks into place.
c) Repeat this action with the other power supply. A power supply can be installed in either bay of the new controller.
9. Install the controller into the chassis.
a) Make sure the controller release levers are fully extended.
b) Slide the controller into the chassis bay. Do not force the controller. If it does not slide in easily, remove it and try again.
c) After the controller is in place, return the controller release levers to their original closed position, and then tighten
the thumbscrews.
d) Reconnect all the network cables to the controller (as labeled from step 2).
e) Reconnect the power cables to both power supplies.
10. Verify that the controller is powered on.
After installation, the controller powers on automatically. The controller LEDs on the array remain on. If the controller does
not power on automatically, contact HPE Support.

Maintenance Procedures 75
 Documentation Feedback: [email protected]

Note: If firmware updates are required, the new controller can take longer to appear in the UI. If the controller
takes longer than 45 minutes to report an Active/Standby state, contact HPE Support for assistance.

11. Return the failed controller as directed on the RMA work order that came with the replacement kit.

Replace a PCIe Card

Use this procedure to replace existing network interface cards (NICs), host bus adapters (HBAs), or storage class memory
(SCM) on your HPE storage array.

Note: SCM is available for HPE Alletra 6050, 6070, and 6090 model arrays.

Before you begin

Time required: 15 minutes per controller

Parts required: Replacement NIC, HBA, or SCM ordered from HPE

Tools required: • ESD (electrostatic discharge) strap or appropriate grounding device

Information required: • RMA (Return Materials Authorization) work order

• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.

1 Slot 1 6 Slot 6
2 Slot 2 7 Serial port
3 Slot 3 8 OCP expansion slot
4 Slot 4 9 Eth0 ports, onboard
5 Slot 5

The HPE Alletra 6010 model includes only the left PCIe cage with the first three PCIe card slots.

Maintenance Procedures 76
 Documentation Feedback: [email protected]

Important:
• Controllers may only be serviced in Standby mode. Never remove a controller running in Active mode. You do not
have to shut down the array or expansion shelf to replace or add a component. The storage array can function
with one active controller while the component is added on the standby controller.
• Before removing a controller, address any power supply issues in the peer controller if the power supplies do not
show proper operational status (green LED). For HPE Alletra 6030 and 6050 arrays with 800 W power supplies,
this precaution is critical.

Procedure
1. Identify and halt the controller that is in Standby mode.
a) Log in to the array using the CLI.
b) Determine which controller is in Standby or Unknown mode.
ctrlr --list --array array_name
c) Halt the standby controller.
halt --array array_name --controller {A | B}

2. Remove the controller from the chassis.

a) Disconnect the power cords from the two controller power supplies.
b) Label all cables to ensure proper recabling later, then remove them from the controller.
c) Loosen the left and right thumbscrews to free the controller release levers from the controller.

1 Thumbscrew 3 Controller
2 Controller release lever

d) Pull the controller release levers down until they stop. The controller ejects slightly from the chassis.
e) Supporting the weight of the controller, pull the controller release levers to slide the controller out of the chassis. Then
place the controller on a flat surface.

Maintenance Procedures 77
 Documentation Feedback: [email protected]

1 Controller release lever (open) 3 Chassis

2 Controller

Important:
To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap
during removal and replacement.

3. Remove the PCIe cage from the controller.

• For the primary cage (left), proceed to Step 4.
• For the secondary cage (right), proceed to Step 5.

4. Remove the primary PCIe cage (left) from the controller.

a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp the PCIe cage with both hands and lift the cage out of the controller to unseat the underlying riser card from
its connector.

Maintenance Procedures 78
 Documentation Feedback: [email protected]

1 Fastener 3 Connector
2 Riser card

c) Turn the PCIe cage upside down and place it on a flat surface.
5. Remove the secondary PCIe cage (right), if present, from the controller.

Note: The HPE Alletra 6010 model does not include a secondary PCIe cage.

a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp both sides of the PCIe cage and lift the cage out of the controller.

Maintenance Procedures 79
 Documentation Feedback: [email protected]

1 Right PCIe cage 3 Riser card

2 Fastener 4 Connector

c) Turn the PCIe cage upside down and place it on a flat surface.
6. Remove the PCIe card.
a) Loosen the thumbscrew on the PCIe card holder.

Maintenance Procedures 80
 Documentation Feedback: [email protected]

1 Thumbscrew 3 PCIe card

2 PCIe card holder 4 Riser card

b) Open the PCIe card holder.

1 PCIe card 3 Rubber tab

2 Connector 4 PCIe cage slot

c) Pull the PCIe card straight out of the card slot.

7. Insert the new PCIe card.
a) Insert the new PCIe card into the card slot.
b) Align the rubber tabs with PCIe cards, and close the PCIe card holder.
c) Tighten the thumbscrew to secure the PCIe card.
8. Install the PCIe cage into the controller.
• For the primary cage (left), proceed to Step 9.
• For the secondary cage (right), proceed to Step 10.

9. Install the primary PCIe cage (left) into the controller.

a) Align the PCIe cage and guide post with the grooves of the controller, and lower the cage into the controller.

Maintenance Procedures 81
 Documentation Feedback: [email protected]

1 Guide post 3 Riser card

2 Groove

b) With the riser card and connector properly aligned, press down on the top of the PCIe cage to seat the riser card in
the connector.
c) Press down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
10. Install the secondary PCIe cage (right), if present, into the controller.
a) Align the PCIe cage and guide post with the grooves of the controller, and lower the cage into the controller.

Maintenance Procedures 82
 Documentation Feedback: [email protected]

1 Guide post 3 Riser card

2 Groove 4 Connector

b) With the riser cards and connectors properly aligned, press down on the top of the PCIe cage to seat the riser cards
in their connectors.
c) Press down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
11. Install the controller into the chassis.
a) Make sure the controller release lever is fully extended.
b) Slide the controller into the chassis bay. Do not force the controller. If it does not slide in easily, remove it and try again.
c) After the controller is in place, return the controller release lever to its original closed position, and then tighten the
thumbscrews.
d) Reconnect all the network cables to the controller (as labeled from step 2).
e) Reconnect the power cables to both power supplies.
12. Verify that the controller is powered on.
After installation, the controller powers on automatically. The controller LEDs on the array remain on. If the controller does
not power on automatically, contact HPE Support.

Note: If firmware updates are required, the new controller can take longer to appear in the UI. If the controller
takes longer than 45 minutes to report an Active/Standby state, contact HPE Support for assistance.

Maintenance Procedures 83
 Documentation Feedback: [email protected]

Replace an SFP Transceiver

Use this procedure to replace a failed SFP transceiver on your HPE storage array.

Before you begin

Time required: 5 minutes

Parts required: Replacement SFP transceiver ordered from HPE
Tools required: ESD (electrostatic discharge) strap or appropriate grounding device
Information required: • RMA (Return Materials Authorization) work order
• Case number
• Array name or serial number
The array serial number can be found on the pullout System Information tab.

Support contact: See Support.

Note:
Before you attempt to replace the SFP transceiver:
• Ensure that hosts are configured according to best practices, with multiple data paths to the array, to continue
serving data during the SFP replacement procedure.
• Verify that the replacement transceiver matches the type and speed of the existing transceiver.

Procedure
1. Identify the failed SFP transceiver using one of the following methods:
• In the GUI, click Hardware.
If the port is not active it will have a failed (red) or unconfigured (gray) status.
• In the CLI, enter the command array_name: nic --list, and then review the link status.

2. Attach the provided ESD wrist strap to an unpainted surface of the rack or array chassis.

Important:
To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap
during removal and replacement.

3. Remove the SFP transceiver.

a) To ensure proper recabling later, label the cable of the SFP to be replaced. Refer to the port mapping label on the rear
of the array.
b) Remove the cable from the SFP transceiver.
c) Pull open the retaining latch on the SFP transceiver.
d) Holding the latch, gently side the SFP transceiver out of the port.

Maintenance Procedures 84
 Documentation Feedback: [email protected]

4. Replace the SFP transceiver.

a) With the retaining latch closed, gently slide the new SFP transceiver into the port.
b) Remove the dust cover from the new SFP transceiver.
c) Insert the cable into the new SFP transceiver.
5. Verify that the port is online using one of the following methods:
• In the GUI, click Hardware, and verify that the port is connected (green). Mouse over the port to see the link status
and the negotiated speed.
• In the CLI, enter the command array_name: nic --list, and then review the link status and negotiated speed.

6. Return the failed SFP transceiver as directed on the RMA work order.

Replace a Fan
Use this procedure to replace a fan in your HPE storage array or expansion shelf.

Before you begin

Time required: 15 to 30 minutes

Parts required: Replacement fan ordered from HPE
Information required: • RMA (Return Materials Authorization) work order
• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

Maintenance Procedures 85
 Documentation Feedback: [email protected]

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.

Important:
• Controllers may only be serviced in Standby mode. Never remove a controller running in Active mode. You do not
have to shut down the array or expansion shelf to replace or add a component. The storage array can function
with one active controller while the component is added on the standby controller.
• Before removing a controller, address any power supply issues in the peer controller if the power supplies do not
show proper operational status (green LED). For HPE Alletra 6030 and 6050 arrays with 800 W power supplies,
this precaution is critical.

Procedure
1. Prepare the controller for removal.
a) Log in to the array using the CLI.
b) Determine whether the controller is in Standby mode.
ctrlr --list --array array_name
c) If the controller is in Active mode, perform a manual failover.
failover --array array_name
d) Verify that the manual failover placed the controller in Standby mode.
ctrlr --list--array array_name
e) Halt the controller.
halt --array array_name --controller {A | B}

2. Remove the controller

a) Disconnect the power cords from the two controller power supplies.
b) Label all cables to ensure proper recabling later, then remove them from the controller.
c) Loosen the left and right thumbscrews to free the controller release levers from the controller.

1 Thumbscrew 3 Controller
2 Controller release lever

d) Pull the controller release levers down until they stop. The controller ejects slightly from the chassis.
e) Supporting the weight of the controller, pull the controller release levers to slide the controller out of the chassis. Then
place the controller on a flat surface.
3. Replace the failed fan with the new fan.
a) Locate the failed fan.
Fan slot numbers are embossed on the fan cage.
b) Using your thumb and forefinger, pinch the release latch on the failed fan and lift the fan out of the fan slot.

Maintenance Procedures 86
 Documentation Feedback: [email protected]

Note: The HPE Alletra 6030, 6050, 6070, and 6090 model array have six fans (shown). The HPE Alletra
6010 model array has only four fans. Fans are numbered sequentially, right to left in this illustration.

1 Fan 1 2 Fan 6

c) Gently push the new fan into the empty slot until you hear the release latch click into place.
The fan only fits into the slot facing one way.

4. Return the controller to the chassis bay.

a) Make sure the controller release lever is fully extended.
b) Slide the controller into the chassis bay. Do not force the controller. If it does not slide in easily, remove it and try again.
c) After the controller is in place, return the controller release lever to its original closed position, and then tighten the
thumbscrews.
d) Reconnect all the network cables to the controller (as labeled from step 2).
e) Reconnect the power cables to both power supplies.
f) Verify that the controller is powered on.
After installation, the controller powers on automatically. The controller LEDs on the array remain on. If the controller
does not power on automatically, contact HPE Support.
g) Return the failed fan as directed on the RMA work order.

Replace the USB Boot Device

Use this procedure to replace the USB boot device in your HPE storage array.

Before you begin

With HPE Support direction, you can replace the USB boot device with the operating system boot image in a controller.

Time required: 10-20 minutes

Parts required: USB boot device ordered from HPE

Maintenance Procedures 87
 Documentation Feedback: [email protected]

Tools required: ESD strap or appropriate grounding device

Information required: • RMA (Return Materials Authorization) work order
• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.

Important:
• Consult your RMA work order to verify on which controller to install the USB boot device
• Determine the state of the controllers and power supplies. Before removing a controller, address any power supply
issues in the peer controller if the power supplies do not show proper operational status (green LED). For HPE
Alletra 6030 and 6050 arrays with 800 W power supplies, this precaution is critical.

Procedure
1. Prepare the controller for removal
a) Log in to the array using the CLI.
b) Determine whether the controller is in Standby or Unknown mode.
ctrlr --list --array array_name
c) If the controller is in Active mode, perform a manual failover.
failover --array array_name
d) Verify that the failover placed the controller in Standby mode.
ctrlr --list --array array_name
e) Halt the standby controller.
halt --array array_name --controller {A | B}

2. Remove the controller from the chassis.

a) Disconnect the power cords from the two controller power supplies.
b) Label all cables to ensure proper recabling later, then remove them from the controller.
c) Loosen the left and right thumbscrews to free the controller release levers from the controller.

1 Thumbscrew 3 Controller
2 Controller release lever

Maintenance Procedures 88
 Documentation Feedback: [email protected]

d) Pull the controller release levers down until they stop. The controller ejects slightly from the chassis.
e) Supporting the weight of the controller, pull the controller release levers to slide the controller out of the chassis. Then
place the controller on a flat surface.

1 Controller release lever (open) 3 Chassis

2 Controller

Important:
To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap
during removal and replacement.

3. Replace the USB boot device.

a) Locate the USB boot device on the controller board.

Maintenance Procedures 89
 Documentation Feedback: [email protected]

1 USB ports 4 Left PCIe cage

2 USB boot device 5 Fans
3 Secondary PCIe cage (if present)

b) Gently but firmly pull the USB boot device out of its port.
c) Insert the new boot device into the same USB port.
You should feel it seat into the port.

4. Install the controller into the chassis.

a) Make sure the controller release levers are fully extended.
b) Slide the controller into the chassis bay. Do not force the controller. If it does not slide in easily, remove it and try again.
c) After the controller is in place, return the controller release lever to its original closed position, and then tighten the
thumbscrews.
d) Reconnect all the network cables to the controller (as labeled from step 2).
e) Reconnect the power cables to both power supplies.
5. Verify that the controller is powered on.
After installation, the controller powers on automatically. The controller LEDs on the array remain on. If the controller does
not power on automatically, contact HPE Support.

Note: If firmware updates are required, the new controller can take longer to appear in the UI. If the controller
takes longer than 45 minutes to report an Active/Standby state, contact HPE Support for assistance.

Fail Over a Controller Using the GUI

A failover switches management of the array from the active controller to the standby controller.

Before you begin

Failover requires one controller to be in Active mode and the other controller to be in Standby mode.

Maintenance Procedures 90
 Documentation Feedback: [email protected]

Procedure
1. In the GUI, choose Hardware.
2. From the list of arrays, click the array you want to fail over.
3. In the Array view, note which controller is Active and which is Standby.
4. Click Make Active on the Standby controller.
5. In the confirmation dialog box, click Yes.
During the failover operation, the standby controller first goes into Solo mode, and then into Active mode. The active
controller goes into Unknown mode, then into Stale mode, and finally into Standby mode.

Fail Over a Controller Using the CLI

A failover switches management of the array from the active controller to the standby controller.

Before you begin

Failover requires one controller to be in Active mode and the other controller to be in Standby mode.

Procedure
1. Determine the name of the array.
array --list
The name of the array appears in the list.
2. Perform the failover.
failover --array array_name
During the failover operation, the standby controller first goes into Solo mode, and then into Active mode. The active
controller goes into Unknown mode, then into Stale mode, and finally into Standby mode.
Example

$ failover --array datamaster-a

Determine the Operating State of the Controllers Using the GUI

Procedure
1. In the GUI, choose Hardware.
2. Click the link of the array you want.
3. Look for Controller A or Controller B.
4. Check the operating state of each controller.
One controller should be in Active mode and the other in Standby mode.

Determine the Operating State of the Controllers Using the CLI

Procedure
List the controllers.
ctrlr --list
A list of controllers appears with information including their operating states.
One controller should be in Active mode and the other in Standby mode.

Expander Maintenance
You can replace the fan in an expander. If any non-replaceable component in an expander fails, replace the entire expander.

Maintenance Procedures 91
 Documentation Feedback: [email protected]

Expander Maintenance
You can replace the fan in an expander. If any non-replaceable component in an expander fails, replace the entire expander.

Replace an Expander
Use this procedure to replace an expander in your expansion shelf.

Before you begin

Time required: 15 minutes per expander (Do not exceed 15 minutes to avoid overheating.)

Parts required: Replacement expander ordered from HPE

Information required: • RMA (Return Material Authorization) work order

• Case number
• Expansion shelf serial number
The expansion shelf serial number can be found on the back of the expansion shelf.

Tools required: • ESD (electrostatic discharge) strap or appropriate grounding device

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.
The expansion shelf serial number is on the system information label at the rear of the chassis. The label extends out from
the bottom left for reference.

Note:
• Be sure to identify the correct expansion shelf by its serial number.
• Be sure to identify the correct expander (A or B) as the one that has
failed.
• If the incorrect expander is removed, an unplanned failover occurs.

Procedure
1. Prepare the array for expander replacement.
a) Log in to the array using the CLI.
Type ctrlr --list --array array_name to determine which controller is in Active mode (A or B).
b) If the controller in Active mode is in the same path as the failed expander, perform a manual failover:
Type failover array_name
ctrlr --list --array array_name to verify that the manual failover placed the controller in Standby mode.

2. Remove the failed expander.

a) Label all cables to ensure proper recabling later, then remove the cables from the expander.
b) Disconnect the power cables from the power supplies of the expander.
c) Loosen the left and right thumbscrews to free the release levers from the expander.

Maintenance Procedures 92
 Documentation Feedback: [email protected]

d) Pull the release levers down until they stop. The expander ejects slightly from the chassis.
e) Supporting the weight of the expander, pull the release levers to slide the expander out of the chassis. Then place the
expander on a flat surface.

Important:
To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap
during removal and replacement.

3. Move the power supplies from the failed expander to the new expander.
a) Push the power supply release lever to the left, grasp the handle, and pull the power supply out of the bay.

1 Power supply release lever 2 Power supply handle

b) Slide the power supply into a bay of the new expander until it clicks into place.
c) Repeat this action with the other power supply. A power supply can be installed in either bay of the new expander.
4. Install the replacement expander.
a) Make sure the release levers are fully extended.
b) Slide the expander into the chassis bay. If it does not slide in easily, remove it and try again.
c) After the expander is in place, return the release levers to their original closed position, and then tighten the
thumbscrews.
d) Reconnect the network cables to the expander (as labeled from step 2).
e) Reconnect the power cables to both power supplies.
5. Verify that the new expander is powered on.
After it is installed, the expander powers on automatically. The LEDs on the expansion shelf light solid green. If the expander
does not power on automatically, contact HPE Support.

Note: The new expander might take up to 15 minutes to appear in the user interface. If the expander takes longer
than 15 minutes to report an Active/Standby state, contact HPE Support for assistance.

6. Return the failed expander as directed on the RMA work order.

Power Supply Maintenance

The procedures for maintaining power supplies is the same for all storage arrays and expansion shelf models.

Replace an AC Power Supply

Use this procedure to replace a failed AC power supply unit (PSU) on your HPE storage array or expansion shelf.

Before you begin

Time required: 5 to 10 minutes

Parts required: Replacement AC power supply ordered from HPE

Maintenance Procedures 93
 Documentation Feedback: [email protected]

Information required: • RMA (Return Materials Authorization) work order

• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.

Note:
Before you attempt to replace a power supply:
• Do not remove the PSU until you are ready to install the
replacement
• Never unplug or unseat both PSUs at the same time
• Both PSUs in a controller or expander must be the same
• Use only UL-approved power cords

Procedure
1. Identify the power supply to replace. In the software, the right power supply is PSU1, and the left power supply is PSU2.
2. Remove the power cord from the PSU.
3. Push the power supply release lever to the left, grasp the handle, and pull out the power supply.

1 Power supply LED 3 Power supply handle

2 Power supply release lever

4. Insert the new PSU. Push in gently until you hear a click.
5. Connect the power cord to the power supply.
6. Secure the power cord in the strain relief strap that is attached to the power supply handle.

Maintenance Procedures 94
 Documentation Feedback: [email protected]

1 Power cord 3 Strain relief strap

2 Power supply handle

7. Connect the power cord to the power source.

Power is automatically restored to the PSU as soon as the cord is plugged in.

Replace AC Power Supplies with DC Power Supplies

Use this procedure to replace the AC power supply units (PSUs) on your HPE storage array with DC PSUs.
One PSU can adequately power the array while the other PSU is being replaced.

Note: During PSU replacement, the array will run properly while powered with AC and DC power sources at the same
time.

Before you begin

Time required: 10 to 15 minutes

Parts required: Replacement DC power supplies ordered from HPE

Information required: • Case number

• Array serial number

Tools required: • ESD (electrostatic discharge) strap or appropriate grounding device

• 7/16-inch (11 mm) torque wrench
• Phillips screwdriver

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.

Maintenance Procedures 95
 Documentation Feedback: [email protected]

Procedure
1. Install the provided ground bracket.
a) Fit the ground bracket over the four T-studs on the left side of the array chassis near the rear.

1 Ground bracket 3 Chassis

2 T-studs 4 M4 nut

b) Slide the bracket to engage the T-studs, and secure the bracket to the chassis with the provided M4 nut.
2. Install the provided ground wire.
The power supply replacement kit includes a 4-gauge (4 AWG) ground wire. Use the 4 AWG wire only.
a) Connect the ground cable to both grounding bolts on the ground bracket using the provided 1/4 inch nuts.

1 Ground caution label 3 Ground cable

2 Ground bracket

b) Connect the other end of the ground cable to an approved grounding point in your environment, such as a grounding
plate or unpainted area on the rack.
3. Remove the power cable from one of the AC PSUs.
4. Push the power supply release lever to the left, grasp the handle, and pull out the power supply.

Maintenance Procedures 96
 Documentation Feedback: [email protected]

1 Power supply LED 3 Power supply handle

2 Power supply release lever

5. Insert the new PSU. Push in gently until you hear a click.
Do not force the power supply. If it does not slide in properly, remove it and try again.
The DC PSU has an internal fuse for overload protection. In the installation environment:
• A 50A circuit breaker is required at the DC mains. Ensure that there is a reliable grounded (earthed) connection before
connecting power.
• To disconnect the array from DC power, turn off both branch circuit breakers that supply power to the array PSUs. A
branch circuit breaker must be provided as part of the installation environment.

6. Attach the power connections to the PSU.

a) Push the power supply release lever to the left, grasp the handle, and pull the power supply out several inches to access
the connector cover.
b) Remove the connector cover from the PSU.
c) Using the connector screws of the DC PSU, attach the two wires for your DC mains to the connections labeled + (RTN)
and - (-48V). Maximum torque is 8.6 in-lbs (0.98 N-m).
Use 6-gauge wire (6 AWG) or larger and UL-certified connectors. For power supply connections, use wires suitable for
at least 90° C (194° F).
d) Return the connector cover to its position on the PSU.
e) Return the power supply to its position.
7. Attach a grounding cable to the PSU using the ground screw on the front of the PSU. Maximum torque is 8.6 in-lbs (0.98
N-m).
8. Connect PSU ground cable and power cables to the DC mains.
Power is automatically restored to the PSU when the connection is made and the DC mains are turned on.

9. After no more than two minutes, verify that the LED on the PSU is lit and appears solid green.
If the LED does not stop blinking and go solid green, check the connection to the power source. If that does not work,
contact HPE Support.

10. Repeat steps 3 through 9 for the second DC PSU.

Replace a DC Power Supply

Use this procedure to replace a failed DC power supply unit (PSU) on your HPE storage array or expansion shelf.
One PSU can adequately power the array while the other PSU is being replaced.

Before you begin

Time required: 10 to 15 minutes

Maintenance Procedures 97
 Documentation Feedback: [email protected]

Parts required: Replacement DC power supply ordered from HPE

Information required: • RMA (Return Material Authorization) work order

• Case number
• Array serial number

Tools required: • ESD (electrostatic discharge) strap or appropriate grounding device

• Phillips screwdriver

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.
A PSU with an amber LED may have a fault. But an amber LED also indicates:
• The external power is switched off with the DC power connected
• The power supply is not properly seated in its slot
• The array is powered off
• A power supply internal fault has occurred
Verify that the power cord is plugged in, then check for and correct these conditions before you assume that the PSU in your
HPE storage array needs to be replaced.

CAUTION:
Before you attempt to replace a power supply:
• Do not remove the PSU until you are ready to install the
replacement
• Never unplug or unseat both PSUs at the same time
• Use only UL-approved power cords

Procedure
1. Identify the failed PSU.
The LED on a failed PSU is amber or dark.

2. Remove the power connections.

CAUTION: Before proceeding, verify that the DC power source is turned off at the circuit breaker.

a) Push the power supply release lever to the left, grasp the handle, and pull the power supply out several inches to access
the connector cover.

Maintenance Procedures 98
 Documentation Feedback: [email protected]

1 Power supply release lever 4 Ground screw

2 Connector cover 5 Power supply LED
3 Connector screws

b) Remove the connector cover from the PSU.

c) Unscrew the two wire connections labeled + (RTN) and - (-48V) from the PSU and pull the wires out.
d) Remove the PSU.
3. Insert the new PSU. Push in gently until you hear a click.
Do not force the power supply. If it does not slide in properly, remove it and try again.
The DC PSU has an internal fuse for overload protection. In the installation environment:
• A 50A circuit breaker is required at the DC mains. Ensure that there is a reliable grounded (earthed) connection before
connecting power.
• To disconnect the array from DC power, turn off both branch circuit breakers that supply power to the array PSUs. A
branch circuit breaker must be provided as part of the installation environment.

4. Attach the power connections to the PSU.

a) Push the power supply release lever to the left, grasp the handle, and pull the power supply out several inches to access
the connector cover.
b) Remove the connector cover from the PSU.
c) Using the connector screws of the DC PSU, attach the two wires for your DC mains to the connections labeled + (RTN)
and - (-48V). Maximum torque is 8.6 in-lbs (0.98 N-m).
Use 6-gauge wire (6 AWG) or larger and UL-certified connectors. For power supply connections, use wires suitable for
at least 90° C (194° F).
d) Return the connector cover to its position on the PSU.
e) Return the power supply to its position.
5. Attach a grounding cable to the PSU using the ground screw on the front of the PSU. Maximum torque is 8.6 in-lbs (0.98
N-m).
6. Connect PSU ground cable and power cables to the DC mains.
Power is automatically restored to the PSU when the connection is made and the DC mains are turned on.

7. After no more than two minutes, verify that the LED on the PSU is lit and appears solid green.
If the LED does not stop blinking and go solid green, check the connection to the power source. If that does not work,
contact HPE Support.

8. Return the failed PSU as directed on the RMA work order.

Maintenance Procedures 99
 Documentation Feedback: [email protected]

Chassis Maintenance
If your existing chassis needs to be replaced, you can move your array components (drives, controllers, and power supplies)
with all network cabling to a new chassis ordered from HPE Storage.

Replace the Chassis

Use this procedure to replace the chassis of your HPE storage array or expansion shelf.

Before you begin

Time required: 1 hour

Parts required: Replacement chassis ordered from HPE
Tools required: • ESD (electrostatic discharge) strap or appropriate grounding device

Information required: • RMA (Return Materials Authorization) work order

• Case number
• Array name or serial number
The array serial number can be found on the pullout System Information tab.

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.
A replacement chassis comes without drives, controllers, or power supplies. Those components come from your existing array.

Important:
Before you attempt to replace the chassis:
• Plan how to install the new chassis into the rack. Does the existing array have to be removed first? Do you have
a server lift or a second person to help you lift the array into place?
• Disconnect the array from your VMware host.
• Unmount the array from your host.

Procedure
1. Shut down the existing array using one of the following methods.
• In the GUI, go to Administration > Shutdown and click Shut Down Array.
• In the CLI, type halt --array array_name.

2. Label the cables for all connections so that you can easily reconnect them to the correct ports during installation.
3. Unplug the power cords, network cables, and SAS cables from the array, and remove the front bezel.
4. Remove the existing array from the rack.
5. Install the new chassis into the rack.
6. Move the drives from the existing array to the new chassis.
Do not remove a drive from its drive carrier.

Maintenance Procedures 100

 Documentation Feedback: [email protected]

a) Slide the black release tab toward the carrier LED. The handle springs open.
b) Pull the drive carrier handle to remove the drive in slot 1 from the existing array. Use firm, steady pressure.
c) Slide the drive into the drive bay of slot 1 on the new chassis. Do not force the drive. If it does not slide in smoothly,
remove it and start again.
d) Close the drive carrier handle.
Push the handle until it fully engages with the release tab.
e) Repeat this action with the other drive carriers.

Important:
Always install each drive into the same slot number on the new chassis as on the existing array.

1 New chassis 2 Existing array

7. Move the controllers from the existing array to the new chassis.
a) Loosen the left and right thumbscrews to free the controller release levers from the controller.
b) Pull the controller release levers down until they stop. The controller ejects slightly from the chassis.
c) Supporting the weight of the controller, slide the controller out of the chassis.
d) Slide the controller into the same bay on the new chassis, and return the release levers to their original closed position.
e) Repeat this action with the other controller. Each controller must be installed in the same bay of the new chassis.

Maintenance Procedures 101

 Documentation Feedback: [email protected]

1 Thumbscrew 3 Controller
2 Controller release lever

8. Move the System Info label from the old chassis to the new chassis.
a) With the System Info label partially extended, slide a flat card over the label to depress the left and right corner tray
lock tabs on the chassis.
b) Pull out the System Info label and transfer it to the new chassis.
9. Connect the network cables first, then the cables for expansion shelves, followed by the power cords to the array, and
then return the front bezel.
10. Verify that the array is powered on.
The array powers up automatically when the power cables are connected. If the array did not power on, contact HPE
Support.

11. Return the old chassis as directed on the RMA work order.

Maintenance Procedures 102

Upgrade Procedures
Your HPE storage array can be upgraded to add SSDs to increase capacity, as well as by installing new NICs, FC HBAs, or SCM
cards and cabling additional expansion shelves.
To check supported upgrades for your array, refer to the Array Configuration Matrix available on InfoSight at
:https://infosight.hpe.com/InfoSight/media/local/active/89/HPE%20Alletra%206000%20Config%20Matrix.pdf

Upgrade SSDs
Use this procedure to add SSDs to your HPE storage array or expansion shelves.

Before you begin

Time required: Up to 30 minutes

Parts required: New 12-pack of SSDs ordered from HPE

Information required: • Case number

• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.

Note: You do not have to shut down the array to upgrade drives.

Important:
• The new set of SSDs for drive set B must all be the same capacity.
• New drives for drive set B can be the same or different capacity as the drives in drive
set A
• Review the Configuration Matrix on InfoSight for information on capacity limits.
• Arrays must be running OS 6.0.0.0 or later.
• After installation, the new drives must be activated before they are fully functional.

The following figure shows the drive set designations for HPE Alletra 6000 arrays:

Upgrade Procedures 103

 Documentation Feedback: [email protected]

1 Drive set A 2 Drive set B

Procedure
1. Gently pull the front bezel away from the array chassis.

1 Bezel 2 Chassis

2. Release and remove the empty drive carrier from the chassis.
a) To release the handle, press the release tab toward the carrier LEDs.
b) Pull the handle to remove the empty carrier from the chassis. Use firm, steady pressure.

Upgrade Procedures 104

 Documentation Feedback: [email protected]

3. Slide the new drive into the empty drive bay.

Do not force the drive. If it does not slide in smoothly, remove it and try again.

4. Close the drive carrier handle.

Push the handle until it fully engages with the release tab.

5. After no more than two minutes, make sure that the drive operation LED is green.
If the LED does not light, remove and reinsert the drive. If unsuccessful, contact HPE Support.

1 Drive operation 2 Drive fault

6. Repeat steps 2 through 5 to install the remaining SSD drives.

7. Activate the new drives and verify operation.

Important: Activate the drives only after all drives are properly installed and the LEDs for every new drive in
drive set B turn green.

Use either the array GUI or CLI to activate the new drives.
In the GUI:
a) Click Hardware, then select the array that contains the new drives.
An alert message appears when inactive drives are detected.
b) Either click the Activate Now link in the message, or click Activate.
In the CLI:
• Activate all drives in drive set B of the array. Drive set B is index 1.
shelf --activate shelf_serial_number --driveset index

8. Replace the bezel.

Hold the bezel in place and then firmly press the bezel until you feel the keepers lock.

Upgrade Procedures 105

 Documentation Feedback: [email protected]

Upgrade a PCIe Card

Use this procedure to upgrade network interface cards (NICs), host bus adapters (HBAs), or storage class memory (SCM) in
your HPE storage array, including upgrading from dual to quad port NICs or HBAs. Each upgrade kit contains two PCIe cards.

Before you begin

Time required: 15 minutes per controller

Parts required: New NIC, HBA, or SCM ordered from HPE

Tools required: • ESD (electrostatic discharge) strap or appropriate grounding device

Information required: • RMA (Return Materials Authorization) work order

• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.

Important:
• Controllers may only be serviced in Standby mode. Never remove a controller running in Active mode. You do not
have to shut down the array or expansion shelf to replace or add a component. The storage array can function
with one active controller while the component is added on the standby controller.
• Before removing a controller, address any power supply issues in the peer controller if the power supplies do not
show proper operational status (green LED). For HPE Alletra 6030 and 6050 arrays with 800 W power supplies,
this precaution is critical.

Note:
• While a controller is removed (one at a time), the internal temperature of the chassis can rise to critical levels.
Keep installation time to no more than 15 minutes per controller.
• If you are adding a 100GbE NIC or a quad port 32Gb FC HBA, Slot 2 and Slot 5 are recommended.
• If you are adding a new HBA, or moving an existing HBA to a different slot in the controller, you may need to run
an update on the HBA to reconfigure it in the system.
• If you are upgrading an HBA, validate that the new WWPNs shown in the GUI have been added to the switch
fabric zoning configuration. For port zoning, additional configuration is not required. For WWN zoning, the zoning
configuration must be updated with the new WWPNs of the upgraded HBA.

Procedure
1. Identify and halt the controller that is in Standby mode.
a) Log in to the array using the CLI.
b) Determine which controller is in Standby or Unknown mode.
ctrlr --list --array array_name
c) Halt the standby controller.

Upgrade Procedures 106

 Documentation Feedback: [email protected]

halt --array array_name --controller {A | B}

2. Remove the controller from the chassis.

a) Disconnect the power cords from the two controller power supplies.
b) Label all cables to ensure proper recabling later, then remove them from the controller.
c) Loosen the left and right thumbscrews to free the controller release levers from the controller.

1 Thumbscrew 3 Controller
2 Controller release lever

d) Pull the controller release levers down until they stop. The controller ejects slightly from the chassis.
e) Supporting the weight of the controller, pull the controller release levers to slide the controller out of the chassis. Then
place the controller on a flat surface.

1 Controller release lever (open) 3 Chassis

2 Controller

Important:
To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap
during removal and replacement.

3. Remove the PCIe cage from the controller.

Upgrade Procedures 107

 Documentation Feedback: [email protected]

• For the primary cage (left), proceed to Step 4.

• For the secondary cage (right), proceed to Step 5.

4. Remove the primary PCIe cage (left) from the controller.

a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp the PCIe cage with both hands and lift the cage out of the controller to unseat the underlying riser card from
its connector.

1 Fastener 3 Connector
2 Riser card

c) Turn the PCIe cage upside down and place it on a flat surface.
5. Remove the secondary PCIe cage (right), if present, from the controller.

Note: The HPE Alletra 6010 model does not include a secondary PCIe cage.

a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp both sides of the PCIe cage and lift the cage out of the controller.

Upgrade Procedures 108

 Documentation Feedback: [email protected]

1 Right PCIe cage 3 Riser card

2 Fastener 4 Connector

c) Turn the PCIe cage upside down and place it on a flat surface.
6. Remove the PCIe card.
a) Loosen the thumbscrew on the PCIe card holder.

Upgrade Procedures 109

 Documentation Feedback: [email protected]

1 Thumbscrew 3 PCIe card

2 PCIe card holder 4 Riser card

b) Open the PCIe card holder.

1 PCIe card 3 Rubber tab

2 Connector 4 PCIe cage slot

c) Pull the PCIe card straight out of the card slot.

7. Insert the new PCIe card.
a) Insert the PCIe card into the card slot.
b) Align the rubber tabs with PCIe cards, and close the PCIe card holder.
c) Tighten the thumbscrew to secure the PCIe card.
8. Install the PCIe cage into the controller.
• For the primary cage (left), proceed to Step 9.
• For the secondary cage (right), proceed to Step 10.

9. Install the primary PCIe cage (left) into the controller.

a) Align the PCIe cage and guide post with the grooves of the controller, and lower the cage into the controller.

Upgrade Procedures 110

 Documentation Feedback: [email protected]

1 Guide post 3 Riser card

2 Groove

b) With the riser card and connector properly aligned, press down on the top of the PCIe cage to seat the riser card in
the connector.
c) Press down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
10. Install the secondary PCIe cage (right), if present, into the controller.
a) Align the PCIe cage and guide post with the grooves of the controller, and lower the cage into the controller.

Upgrade Procedures 111

 Documentation Feedback: [email protected]

1 Guide post 3 Riser card

2 Groove 4 Connector

b) With the riser cards and connectors properly aligned, press down on the top of the PCIe cage to seat the riser cards
in their connectors.
c) Press down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
11. Install the controller into the chassis.
a) Make sure the controller release lever is fully extended.
b) Slide the controller into the chassis bay. Do not force the controller. If it does not slide in easily, remove it and try again.
c) After the controller is in place, return the controller release lever to its original closed position, and then tighten the
thumbscrews.
d) Reconnect all the network cables to the controller (as labeled from step 2).
e) Reconnect the power cables to both power supplies.
The controller automatically starts.
12. Based on the PCIe cards you added, do the following:
a) For NICs: On the active controller, unconfigure any NICs that were removed from the standby controller.
nic --unassign interface_name --netconfig draft --subnet subnet_name
netconfig --validate draft
netconfig --activate draft --force_ip_update

Upgrade Procedures 112

 Documentation Feedback: [email protected]

b) For HBAs: Communicate the new Fibre Channel configuration out to the fabric.
fc --update_config

Important: Use this command only when upgrading an HBA, not when replacing a failed HBA. Running the
command outside of an upgrade causes the WWPNs on the HBA to change, triggering an outage.

WWPN values are tied to the physical slot in the system, not the physical HBA. When an HBA is replaced, the same
WWPN values are automatically assigned to the new card that occupies the same physical slot. If a new HBA is added
in a slot that did not previously hold an HBA, WWPN information is not available to the ports on the HBA until the
configuration is updated or setup is run again.
For a quad port HBA, the two WWPNs from the previously installed dual port HBA are reused and two new WWPNs
are generated for the other two ports.

Note: Validate that the new WWPNs shown in the GUI have been added to the switch fabric zoning
configuration. If port zoning is being used, additional configuration is not required. If WWN zoning is being
used, the zoning configuration must be updated with the new WWPNs of the upgraded HBA.

13. Perform a failover to reverse the controller roles:

failover

Note: For an SCM card installation, a failover --force command is required to override all prechecks. This command
will override all precheck failures incuding those not related to the SCM card, which could lead to unplanned down
time. For assistance, contact HPE Support.

14. When failover is complete, repeat steps 1-12 on the new standby controller.
15. Verify configuration of new PCIe cards.
a) In the GUI, click Hardware.
b) Verify that the controllers are in Active and Standby modes. For NICs or HBAs, verify that the ports are connected
(green). For SCM, verify that the icon is blue.

Note: Ports that are not configured for management traffic (NIC ports only) or data traffic (NIC or HBA ports)
report an unconfigured (gray) status. HBA ports cannot be configured for management traffic.

Upgrade the Controllers

Use this procedure to upgrade the controllers in your HPE storage array.

Before you begin

Time required: Up to 90 minutes per controller

Parts required: New controllers ordered from HPE
Information required: • RMA (Return Materials Authorization) work order
• Case number
• Array name or serial number
The array serial number can be found on the pullout System Info tab.

Support contact: See Support.

Refer to the following table to determine the models you can upgrade your controllers to.

Upgrade Procedures 113

 Documentation Feedback: [email protected]

Original Model To Model

HPE Alletra 6010 HPE Alletra 6030, 6050, 6070, 6090
• Upgrade to HPE Alletra 6030, 6050 strongly recommends 1600W
PSU for highest redundancy
• Upgrade to HPE Alletra 6070, 6090 requires 1600W PSU

HPE Alletra 6030 HPE Alletra 6050, 6070, 6090

• Upgrade to HPE Alletra 6050 strongly recommends 1600W PSU for
highest redundancy
• Upgrade to HPE Alletra 6070, 6090 requires 1600W PSU

HPE Alletra 6050 HPE Alletra 6070, 6090

• Upgrade to HPE Alletra 6070, 6090 requires 1600W PSU

HPE Alletra 6070 HPE Alletra 6090

HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.

Note:
• The array can function with one healthy controller while the new one is installed.
• Controllers are shipped without power supplies installed and with empty PCIe cages. Before installing the controller,
you must move the PCIe cages and power supplies from the existing controller to the controller.
• Depending on your controller upgrade path, you may need to upgrade the power supply units (PSUs) rather than
move them from the existing controller:
• HPE Alletra 6070 and 6090 arrays require 1600W PSUs
• HPE Alletra 6030 and 6050 arrays with 800W PSUs provide less protection against PSU failure. HPE strongly
recommends that you upgrade to 1600W PSUs for these arrays.
Controller upgrade kits arrive with 1600W PSUs if applicable to your upgrade path..
• If you plan to upgrade NICs or FC HBAs, the PCIe card upgrade must be done separately, before or after the
controller upgrade. See Upgrade a PCIe Card on page 106.

Important:
Before you attempt to install the controller:
• Do not remove the existing controller until you are ready to install the upgrade.
• Determine which controller to upgrade before installation.
• Determine the model, operating system version running on the array, and the state of the controllers. See Check
Array Model, OS Version, and Operating State Using the GUI on page 53.
Synchronous replication:
• Synchronous replication, with or without HPE Peer Persistence, cannot be configured when the array models do
not match. Do not start the upgrade unless all arrays in the group are being upgraded to the same model.
Synchronous replication cannot be enabled until all arrays have been upgraded.

Upgrade Procedures 114

 Documentation Feedback: [email protected]

• If volumes are configured with Peer Persistence, create a snapshot before starting the controller upgrade. Then,
disable automatic group switchover (ASO) and unconfigure the synchronous replication volume collections. After
upgrading the controllers, reenable ASO and reconfigure the synchronous replication volume collections.

Procedure
1. Prepare the existing controller for the upgrade.
a) Log in to the array using the CLI.
b) Determine whether the existing controller is in Standby mode.
ctrlr --list --array array_name
c) Halt the standby controller.
halt --array array_name --controller {A | B}
Example

$ halt --array array123 --controller A

2. Remove the existing Standby controller to be upgraded.

a) Disconnect the power cords from the two controller power supplies.
b) Label all cables to ensure proper recabling later, then remove them from the controller.
c) Loosen the left and right thumbscrews to free the controller release levers from the controller.

1 Thumbscrew 3 Controller
2 Controller release lever

d) Pull the controller release levers down until they stop. The controller ejects slightly from the chassis.
e) Supporting the weight of the controller, pull the controller release levers to slide the controller out of the chassis. Then
place the controller on a flat surface.

Upgrade Procedures 115

 Documentation Feedback: [email protected]

1 Controller release lever (open) 3 Chassis

2 Controller

Important:
To avoid electrostatic damage, place array components on a grounded anti-static mat. Use an ESD wrist strap
during removal and replacement.

3. Remove the empty left PCIe cage from the upgrade controller.
a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp the PCIe cage with both hands and lift the cage out of the controller.

Upgrade Procedures 116

 Documentation Feedback: [email protected]

1 Fastener 3 Connector
2 Riser card

4. Move the left PCIe cage from the existing controller to the upgrade controller.
a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp the PCIe cage with both hands and lift the cage out of the controller to unseat the underlying riser card from
its connector.
c) Align the PCIe cage and guide post with the grooves of the controller, and lower the cage into the controller.

Upgrade Procedures 117

 Documentation Feedback: [email protected]

1 Guide post 3 Riser card

2 Groove

d) With the riser card and connector properly aligned, press down on the top of the PCIe cage to seat the riser card in
the connector.
e) Press down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.
5. For HPE Alletra 6030, 6050, and 6070 arrays, remove the empty right PCIe cage from the upgrade controller.

Note: If you are upgrading a 6010 array, leave the right PCIe cage of the upgrade controller in place and proceed
to Step 7. The HPE Alletra 6010 array does not include a right PCIe cage.

a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp both sides of the PCIe cage and lift the cage out of the controller.

Upgrade Procedures 118

 Documentation Feedback: [email protected]

1 Right PCIe cage 3 Riser card

2 Fastener 4 Connector

6. Move the right PCIe cage if present, from the existing controller to the upgrade controller.
a) Lift the tab of the fastener and turn the fastener one half turn (180°) counter clockwise to release the PCIe cage.
b) Grasp both sides of the PCIe cage and lift the cage out of the controller to unseat the underlying riser cards from their
connectors.
c) Align the PCIe cage and guide post with the grooves of the controller, and lower the cage into the controller.

Upgrade Procedures 119

 Documentation Feedback: [email protected]

1 Guide post 3 Riser card

2 Groove 4 Connector

d) With the riser cards and connectors properly aligned, press down on the top of the PCIe cage to seat the riser cards
in their connectors.
e) Press down on the fastener and turn the fastener tab one half turn (180°) clockwise to secure the PCIe cage.

Important:
If you are upgrading to an HPE Alletra 6030, 6050, 6070, or 6090 controller and your existing array uses 800W
power supplies:
• HPE Alletra 6070 or 6090: You must upgrade to 1600W power supplies now before installing the controller.
• HPE Alletra 6030 or 6050: HPE strongly recommends that you upgrade to 1600W power supplies now before
installing the controller. The 800W PSUs provide less power redundancy and thus less protection against PSU
failure for these array models.

7. Do one of the following:

• If you are upgrading from 800W to 1600W PSUs, complete Upgrade to 1600W Power Supplies on page 122 now.
Proceed to Step 9 after you install the 1600W PSUs.
• If you do not need to upgrade PSUs, proceed to Step 8 to move the PSUs from the existing controller to the upgrade
controller.

Upgrade Procedures 120

 Documentation Feedback: [email protected]

8. Move the power supplies from the existing controller to the upgrade controller.
Skip this step if you upgraded the power supplies.
a) Push the power supply release lever to the left, grasp the handle, and pull the power supply out of the bay.

1 Power supply release lever 2 Power supply handle

b) Slide the power supply into a bay of the controller until it clicks into place.
c) Repeat this action with the other power supply. A power supply can be installed in either bay of the controller.
9. Install the controller.
a) Make sure the controller release lever is fully extended.
b) Slide the controller into the chassis bay. Do not force the controller. If it does not slide in easily, remove it and retry.
c) After the controller is in place, return the controller release lever to its original closed position until the catch clicks.
d) Reconnect all the cables to the controller (as labeled from step 2).
If you are reusing 800W PSUs with HPE Alletra 6030 or 6050, refer to Cabling Power With Underpowered PSUs on
page 122 for instructions on correctly cabling PSUs and controllers.

10. Verify that the controller is powered on.

Once installed, the controller powers on automatically. The controller LEDs on both the left and right side of the array
remain on. If the controller does not power on automatically, contact HPE Support.

11. Verify that the array recognizes the new controller and that the new controller is in Standby mode.
Do one of the following:
• In the GUI, click Hardware, then look for the controller labeled STANDBY.
• In the CLI, enter the command: ctrlr --list --array array_name, then look for the controller labeled standby.

Note: The new controller might take up to 90 minutes to appear in the user interface because some firmware
components on the new controller must be updated by the array OS.

Do not remove the controller during this period because interrupted firmware updates might render the hardware
non-functional.
If the controller takes longer than 90 minutes to report an Active/Standby state, contact HPE Support for assistance.

12. While still logged in to the array, perform a failover to the new controller.
Type failover --array array_name
13. After failover, verify that the new controller is in the expected mode.
ctrlr --list --array array_name
During the failover, the Standby controller first goes into solo mode and then into Active mode. The previously active
controller goes into unknown mode, then into Stale mode, and finally into Standby mode.
For HPE Alletra 6010 only: During the failover, the Standby controller goes into Solo mode. The previously active controller
goes into unknown mode and then into Stale mode.

14. Repeat steps 2 through 11 for the other controller, now in Standby mode.

Upgrade Procedures 121

 Documentation Feedback: [email protected]

For HPE Alletra 6010 only: Shortly after both controllers are upgraded, the active controller automatically fails over a
second time to upgrade the NVRAM format.

15. Verify that the model number of the array has changed.
shelf --array array_name --list
Look for Model in the list of information.

16. Return both replaced controllers (with any empty PCIe cages and 800W PSUs installed). Refer to the RMA instructions
that came with the upgrade kit.

Upgrade to 1600W Power Supplies

If your existing controller uses 800W power supplies and HPE requires or recommends that you upgrade to 1600W power
supplies, you must install the upgrade power supplies before installing the new controller into the chassis bay. Controller
upgrade kits arrive with the 1600W power supplies if applicable to your upgrade path.

Before you begin

Important:
As part of the controller upgrade procedure, the controller must already be removed from the array before you upgrade
the power supplies.

Procedure
1. With the upgrade controller on a grounded anti-static mat, align the new 1600W power supply with the controller bay.
The power supply can be installed in either bay of the controller.
2. Gently push the power supply into place until you hear a click.
3. Repeat steps 1 and 2 for the second power supply, and then return to Step 9 to install the controller into its chassis bay.

Cabling Power With Underpowered PSUs

If you are not upgrading the power supplies in your HPE Alletra 6030 or 6050 from 800W to 1600W, as recommended by
HPE, you must adhere to the following cable rules to ensure the power is cabled in a redundant manner:
• 800W PSUs with four circuits available: This is the recommended configuration for cabling with underpowered PSUs.
Cable each PSU independently to different power circuits. This ensures that the array will survive power maintenance
activities because only one of the four PDUs will be down at a time.
• 800W PSUs with two circuits available: Cable each controller to a single PDU. With this method, if a PDU loses power,
the controller cabled to it will also lose power. The remaining controller will continue to serve data as long as it has two
operational power supplies. Any additional power supply failure will result in data being inaccessible on the array because
of insufficient power for the drive media.

Upgrade Procedures 122

Hardware and Model Specifications
This section describes the environmental, electrical, and physical specifications of HPE storage arrays.

Hardware Specifications
Generic specifications that apply to all models appear first, followed by model-specific hardware specifications.

Table 9: Chassis Dimensions and Weight

Component Specification
Height 17.58 cm (6.93 in)
Width 43.88 cm (17.28 in)
Depth 79.98 cm (31.49 in)
Rack Units 4U
Approximate Weight Chassis with 2.5-inch SSDs: up to 54.5 kg (120 lb)

Table 10: Operating Environment

Component Specification
Temperature Operating: 10° to 35° C (50° to 95° F)
Humidity Operating: 8 to 90% non-condensing
Altitude Operating: -305 to 3048 m (-1000 to 10,000 feet)

Hardware and Model Specifications 123

 Documentation Feedback: [email protected]

Table 11: Electrical Requirements

Component Specification (for each PSU)

Power supplies HPE Alletra 6010, 6030, 6050 (Regulatory model number NMBLA-0003-800)
800 W power supply (LITE-ON-HSTNS-PL41-1)
• AC input voltage: 100-240V
• Maximum rated input current: 9.4-4.5 A
• Rated input frequency: 50-60 Hz
• IEC 60320 C14 connector
HPE Alletra 6030, 6050, 6070, 6090 (Regulatory model number NMBLA-0003-1600)
1600 W AC power supply (ASTEC HSTNS-PR62)
• AC input voltage: 200-240V
• Maximum rated input current: 8.7A
• Rated input frequency: 50-60 Hz
• IEC 60320 C14 connector
1600 W DC power supply (Delta HSTNS-PD70)
• DC input voltage: -40 to -72V, no tolerance
• Maximum rated input current: 45A
HPE Alletra 2140 expansion shelf (Regulatory model number NMBLA-0003-800E)
800 W power supply
• AC input voltage: 100-240V
• Maximum rated input current: 9.4-4.5 A
• Rated input frequency: 50-60 Hz
• IEC 60320 C14 connector
HPE Alletra 2140 expansion shelf rating, configuration and warning information is based on
IEC 62368-1.

Power supply connectors 800 W power supply: IEC 60320 C14 connector
1600 W AC power supply: IEC 60320 C14 connector

Power cords Type varies by region.

Installation of this equipment must comply with local and regional electrical regulations governing the installation of information
technology equipment by licensed electricians. This equipment is designed to operate in installations covered by Article 645
of the National Electrical Code and NFPA 75.

Model Specifications
The latest specifications for the HPE Alletra 6000 storage arrays can be found on the HPE website at:
https://infosight.hpe.com/InfoSight/media/local/active/100/HPE%20Alletra%206000%20Config%20Matrix.pdf .

Hardware and Model Specifications 124

 Documentation Feedback: [email protected]

SFP Specifications

Optical Fiber
The following tables list supported SFP+, SFP28, and QSFP28 optical transceivers for HPE storage array 10GbE cards, 25GbE
cards, 100GbE cards, and 32Gb Fibre Channel (FC) cards.
SFP+ Specifications (10GbE)

Table 12: Finisar

Item Description Description

Manufacturer / Part number Finisar FTLX8574D3BCV Finisar FTLX8571D3BCL
Media type Multimode Multimode
Data Rate 10Gb/s (9.95 to 10.3) 10Gb/s (9.95 to 10.5)
Wavelength 850nm VCSEL laser 850nm VCSEL laser
Applications 10GBASE-SR/SW 10Gb/s Ethernet 10GBASE-SR/SW 10Gb/s Ethernet
Voltage, per power supply 3.3V 3.3V
Connector type LC Duplex LC Duplex
RoHS RoHS-6 compliant (lead free) RoHS-6 compliant (lead free)
Operating temperature -5° to 70°C (23° to 158°F) 0° to 70°C (32° to 158°F)
Maximum link length 400m on OM4 multimode fiber 300m on 2000 MHz multimode fiber
IEEE Standard 802.3-2012 802.3ae

Table 13: Applied Optoelectronics

Item Description
Manufacturer / Part number Applied Optoelectronics A7ELSN85ADMA0684
Media type Multimode
Data Rate 10Gb/s
Wavelength 850nm VCSEL laser
Applications 10GBASE-SR Ethernet 10Gb/s Ethernet
Voltage, per power supply 3.3V
Connector type Dual LC
RoHS 2011/65/EU
Operating temperature -5° to 70°C (23° to 158°F)
Maximum link length 300m on OM3 multimode fiber
IEEE Standard 802.3ae

SFP28 Specifications (25GbE)

Hardware and Model Specifications 125

 Documentation Feedback: [email protected]

Table 14: Avago

Item Description
Manufacturer / Part number Avago AFBR-725SMZ
Media type Multimode
Data Rate 25Gb/s
Wavelength 850nm VCSEL laser
Applications Ethernet NIC Cards/Adapters
Voltage, per power supply 3.3V
Connector type LC Duplex
RoHS RoHS-compliant
Operating temperature 0° to 70°C (32° to 158°F)
Maximum link length 25GBASE-SR compliant optical link distances
IEEE Standard 802.3

Table 15: Finisar

Item Description
Manufacturer / Part number Finisar FTLF8536P4BCL
Media type Multimode
Data Rate 25Gb/s
Wavelength 850nm VCSEL laser
Applications Ethernet NIC Cards/Adapters
Voltage, per power supply 3.3V
Connector type LC Duplex
RoHS RoHS-compliant
Operating temperature 0° to 70°C (32° to 158°F)
Maximum link length 25GBASE-SR compliant optical link distances
IEEE Standard 802.3

SFP+ Specifications (32G FC)

Table 16: Avago

Item Description
Manufacturer / Part number Avago AFBR-57G5MZ
Media type Multimode
Data Rate 32G FCs
Wavelength 850nm VCSEL laser
Applications 32G FC HBA

Hardware and Model Specifications 126

 Documentation Feedback: [email protected]

Item Description
Voltage, per power supply 3.3V
Connector type LC Duplex
RoHS RoHS-compliant
Operating temperature 0° to 70°C (32° to 158°F)
Maximum link length Up to 70m on OM3 MMF; 100m on OM4 MMF

Table 17: Finisar

Item Description
Manufacturer / Part number Finisar FTLF8532P4BCV-H9
Media type Multimode
Data Rate 32G FC
Wavelength 850nm VCSEL laser
Applications 32G FC HBA
Voltage, per power supply 3.3V
Connector type LC Duplex
RoHS RoHS-compliant
Operating temperature 0° to 70°C (32° to 158°F)
Maximum link length Up to 100m on OM4 MMF

Table 18: Hisense

Item Description
Manufacturer / Part number Hisense LTF8508-BC+
Media type Multimode
Data Rate 32G FC
Wavelength 850nm VCSEL laser
Applications 32G FC HBA
Voltage, per power supply 3.3V
Connector type LC Duplex
RoHS RoHS-compliant
Operating temperature 0° to 70°C (32° to 158°F)
Maximum link length Up to 100m on OM4 MMF

QSFP28 Specifications (100GbE)

Hardware and Model Specifications 127

 Documentation Feedback: [email protected]

Table 19: HPE

Item Description Description

Manufacturer / Part number HPE 845966-B21 HPE 845972-B21
AFBR-89BDDZ-HP1 AFBR-89BDDZ-HP1

Media type Multimode Multimode

Data Rate 100Gb/s 100Gb/s
Wavelength 850nm 855 nm / 908 nm
Applications Ethernet NIC Cards/Adapters Ethernet NIC
Cards/Adapters
Voltage, per power supply 3.3V 3.3V
Connector type LC Duplex LC Duplex
RoHS RoHS-compliant RoHS-compliant
Operating temperature 0° to 70°C (32° to 158°F) 10° to 60°C (52° to
140°F)
Maximum link length Up to 70m (OM3); up to 100m (OM4) Up to: 70m (OM3),
100m (OM4), 150m
(OM5)
IEEE Standard 802.3 802.3

Table 20: Cabling

Cable Grade Cable Grade Maximum Link Distance

10GBASE-SR 62.5 μm multimode 160MHz FDDI 26 meters (85 ft)
62.5 μm multimode 200MHz OM1 33 meters (108 ft)
50 μm multimode 400MHz OM1 66 meters (216 ft)
50 μm multimode 500MHz OM2 82 meters (269 ft)
50 μm multimode 2000MHz OM3 300 meters (980 ft)
25BASE-SR 50 μm multimode 2000MHz OM3 70 meters (229 ft)
50 μm multimode 4700MHz OM4 100 meters (328 ft)
100BASE-SR4 50 μm multimode 1500MHz OM3 70 meters (229 ft)
50 μm multimode 3500 MHz OM4 100 meters (328 ft)
100BASE-BiDi 50 μm multimode 1500MHz MHz OM3 70 meters (229 ft)
50 μm multimode 3500 MHz OM4 100 meters (328 ft)
50 μmmultimode 3500 MHz OM5 150 meters (492 ft)
32G FC 50 μm multimode 500MHz OM2 20 meters (65 ft)
50 μm multimode 2000MHz OM3 70 meters (229 ft)
50 μm multimode 4700MHz OM4 100 meters (328 ft)

Hardware and Model Specifications 128

 Documentation Feedback: [email protected]

Note: HPE recommends OM3 or better Fibre Channel (FC) cables.

Table 21: Fibre Channel Cabling

Cable Grade Speed Maximum Distance by Optical Cable/Media Type

OM1 62.5μm OM2 50μm multi OM3 50μm multi OM4 50μm multi
multi mode 200 mode 500 MHz M6 mode 2000 MHz mode 4700 MHz
MHz M6 M6 M6
Short Wave 4 Gbps 70 m 150 m 380 m 400 m
8 Gbps 21 m 50 m 150 m 190 m
16 Gbps 15 m 35 m 100 m 125 m

Note: Short Wave Cable Grade and Speeds correspond to four types of Maximum Distance by Optical Cable/Media.

Direct Attach Copper

All model arrays also support SFP+ Direct Attach, also known as 10GSFP+Cu. This IEEE Standard network topology uses
10Gb Ethernet over twinaxial copper cables that plug directly into SFP sockets. No transceivers are used.
Direct Attach twinaxial can be designed as "Active" or "Passive" cables, and can have a maximum link distance of about 10
meters (33 feet). HPE storage arrays support Passive Direct Attach twinaxial cables of the appropriate length. Active Direct
Attach twinaxial cables are not currently supported.

Note: HPE does not supply 10GSFP+Cu cables.

Statement of Volatility
Below are the identifications of volatile and non-volatile devices found in the HPE Alletra 6000 storage arrays. For PCIe or
OCP cards, refer to vendor information.

Table 22: Table of Volatile Devices

Board Purpose Type Size User Data? Procedure to Clear

ST SIB_NVME Configuration Data SRAM 2Kb No NA
for U41
ST SIB_NVME FRU Buffers EEPROM 8000b No NA
ST SIB_NVME PCIe Switch Buffers SRAM, Registers 3584b Yes Remove Power
& Configuration from unit
MP SSD Buffers, Cache, SRAM, DRAM Variable Yes Remove Power
Metadata from unit
MP FRU Buffers EEPROM 8000b No NA
MP TPM Data SRAM Unknown Remove Power
from unit
Motherboard User programs and DRAM Variable Yes Remove Power
data from unit

Hardware and Model Specifications 129

 Documentation Feedback: [email protected]

Board Purpose Type Size User Data? Procedure to Clear

Motherboard iLO SRAM SRAM 4Mb Yes Remove Power
from unit, remove
coin cell battery
Motherboard iLO DRAM DRAM 4Gb No Remove Power
from unit
Motherboard NAND Controller Registers NA No Remove Power
from unit
Motherboard iLO ASIC iLO Unknown No Remove Power
from unit
Motherboard User programs and Cache Variable Yes Remove Power
datae from unit

Table 23: Table of Non-Volatile Devices

Board Purpose Type Size User Data? Procedure to Clear

ST SIB_NVME FRU information EEPROM 64Kb No NA
MP Data storage Flash Variable Yes
MP FRU information EEPROM 64Kb No NA
MP TPM Data, FW Flash 64Kb
Motherboard Firmware ROM Variable No NA
Motherboard System CPLD Flash ROM 2Mb No NA
Motherboard Main Efuse PIC 64Mb No NA
Motherboard LOM Flash ROM 4Mb No NA
Motherboard CPU VR Initializa- CPU VRs NA No NA
tion
Motherboard Memory VR initial- Memory VRs NA No NA
ization
Motherboard iLO EEPROM EEPROM 2Kb Yes
Motherboard iLO Non-Volatile Flash ROM 256Mb No NA
Motherboard iLO NAND Flash 4Gb Yes
Motherboard System BIOS Flash ROM 512Mb No NA
Motherboard UEFI ROM Flash ROM 16Mb Yes
Motherboard SATA dynamic EEPROM 64Kb No NA
Smart Array
Motherboard SATA dynamic EEPROM 128Kb No NA
Smart Array
Motherboard FPGA EEPROM 2Kb No NA
Motherboard TPM TPM Variable No
Motherboard Internal USB Drive USB Memory Variable No

Hardware and Model Specifications 130

 Documentation Feedback: [email protected]

Board Purpose Type Size User Data? Procedure to Clear

Motherboard NIC ROM Flash ROM 256b Yes NA
Motherboard UEFI ROM Flash ROM 32Mb Yes NA
Motherboard DIMM Vital product SPD - EEPROM 1Kb No NA
data

Hardware and Model Specifications 131

 Documentation Feedback: [email protected]

Troubleshooting
This section describes how to check the temperature of your storage array and expansion shelves to prevent overheating,
and keep your system operating at safe levels.

Check System Temperature

Like any electronic device, HPE storage arrays and expansion shelves generate heat. The amount of heat generated, BTU per
hour, depends on the model.

Fans and Sensors

HPE storage arrays and expansion shelves have multiple cooling fans. They remove excess heat from the controllers, expanders,
backplane, and drives. There is also a fan in each power supply unit designed to remove excess heat from the power supply.
Because of the redundant fans in the arrays, a single fan failure does not result in an overheat condition.
The arrays and expansion shelves also have temperature sensors in each controller, each expander, and the backplane. These
sensors monitor the temperatures inside the chassis. External (ambient air) temperature is monitored by a sensor on the front
of the chassis. The arrays and expansion shelves generate alerts and alarms based on internal temperatures of the chassis
and external temperature.

Table 24: External Temperatures

External Temperature Environment Result

Below 32°C (89.6°F) Proper temperature System operates normally
At approximately 32°C (89.6°F) Temperature too warm Controller sends an information alert that
the system is approaching the safe oper-
ating limit
At approximately 35°C (95°F) Temperature too high Controller sends a warning alert that the
system is approaching the safe operating
limit
At approximately 38°C (100.4°F) Temperature too hot Controller sends a critical alert prompting
user to take corrective action to check
airflow and cooling
At approximately 40°C (104°F) Exceeds safe operating temperature After two minutes, the controller shuts
down the array

What You Should Do

Temperature alert messages from the HPE storage array are the result of:
• Inadequate air circulation
• Excessive external temperature
• A combination of both conditions
Check for these conditions surrounding the array and expansion shelves, and take the necessary corrective action to cool the
environment in front of and around the array.

Troubleshooting 132
 Documentation Feedback: [email protected]

If you believe that the ambient temperature might exceed the specified safe level for the array, consider stopping I/O and
then manually shutting down the array and its attached expansion shelves. That action avoids the possibility of a sudden,
unplanned array shutdown.
See Shut Down the Array Using the GUI on page 48.
If the external temperature in your environment is below the specified safe level for the array, you have verified that there is
ample air flow around the system, and you still get alert messages, contact HPE Support. See Support.

Check System Temperature using the GUI

Procedure
1. In the GUI, click Hardware.
2. Click the individual array/
3. Mouse over the Temp icon in each controller view to check its current temperature.

Check System Temperature using the CLI

Procedure
In the CLI, type:
shelf --info [serial_number] --array [array_name]

$ shelf --info AB-103052 --array array144

Troubleshooting 133
 Documentation Feedback: [email protected]

Regulatory and Safety Information

For important safety, environmental, and regulatory information, refer to this section and to the Safety and Compliance
Information for Server, Storage, Power, Networking, and Rack Products guide available at
http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts.

Regulatory Warnings
This section describes all regulatory warnings that apply to HPE storage arrays.
Regulatory Model Numbers: NMBLA-0003-800, NMBLA-0003-800E, NMBLA-0003-1600
European Union (EU)
Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
Israel
Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.

Japan
Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.

Saudi Arabia
Warning
HPE storage arrays comply with the CITC Technical Specification CITC IT001.
South Korea
Warning
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.

Regulatory and Safety Information 134

 Documentation Feedback: [email protected]

Taiwan
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
Warning
警告：為避免電磁干擾，本 品不應安裝或使用於住宅環境

Regulatory and Safety Information 135

 Documentation Feedback: [email protected]

USA
Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense.
Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate
the equipment.

Safety Warnings
This section describes the safety warnings that apply to HPE storage arrays.

Note:
• Access can only be gained by Service Persons or by Users who have been instructed about the reasons for the
restrictions applied to the location and about any precautions that shall be taken. The storage is intended for
installation only in a Server Room or Computer Room where both of these conditions apply:
• Access is through the use of a Tool or lock and key, or other means of security, and is controlled by the authority
responsible for the location.
此設備僅能使用於限制觸及區域

Electrical Safety
Follow basic electrical safety precautions to protect yourself from harm and to protect the storage array from damage:

Regulatory and Safety Information 136

 Documentation Feedback: [email protected]

AC Power Electrical Safety

CAUTION:
The AC input voltage for each 800W AC power supply is 100 to 240 V. The AC input voltage for each 1600W AC
power supply is 200-240 V. Start-up current draw may exceed 8 A.

• Locate the power switch on the array and the emergency power switch of the room so that you can quickly stop power to
the system if an electrical issue occurs.
• When working with high-voltage components or exposed electrical circuits, have another person who is familiar with
emergency power-off locations nearby to switch off the power, if necessary.
• Use an approved power cord with a grounded plug for the power supply, and plug the power cord into a grounded electrical
outlet.
• When connecting power to power supplies, install the power supply before connecting the power cable to it. When
disconnecting power to power supplies, unplug the power cable before removing the power supply.
• Unplug the power cord before removing a power supply from the chassis.
• In the rare event that you must shut down an array for maintenance, such as chassis replacement, power down the system
and unplug the power cords from all power supplies.
DC Power Electrical Safety

CAUTION:
This equipment has a connection between the earthed conductor of the DC supply circuit and the earthing conductor.
All of the following installation conditions must be met:
• This equipment shall be connected directly to the DC supply system earthing electrode conductor or to a bonding
jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is
connected.
• This equipment shall be located in the same immediate area (such as adjacent cabinets) as any other equipment
that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor,
and also the point of earthing of the DC system. The DC system shall not be earthed elsewhere.
• The DC supply source shall be located within the same premises as this equipment.
• Switching or disconnecting devices shall not be in the earthed circuit conductor between the DC source and the
point of the connection of the earthing electrode conductor.

System Safety
Electrostatic discharge (ESD) can damage system components. To avoid damage to equipment from electrostatic discharge:
• Prepare an ESD work surface by placing an antistatic mat on the floor or on a table near the storage system. Attach the
ground lead of the mat to an unpainted surface of the rack.
• Always use an ESD wrist strap when touching system components. Attach the grounding strap clip directly to an unpainted
surface of the rack.
• Keep each component in its antistatic package until you are ready to install it.
• Avoid contact between electronic components and clothing. Even if you are wearing a wrist strap, your clothing may still
retain a charge.

Battery Safety
All HPE storage arrays ship with a super-capacitor to power the NVDIMM. The super-capacitor is not user-replaceable.

Regulatory and Safety Information 137