About this Guide Book
P/N: 01.54.455704-11
Release Date: Jan. 2014
© Copyright EDAN INSTRUMENTS, INC. 2013-2014. All rights reserved.
Statement
This guide book will help you understand the installation of the product better. It is reminded that
the product shall be used strictly complying with this guide book. User’s operation failing to
comply with this guide book may result in malfunction or accident for which EDAN
INSTRUMENTS, INC. (hereinafter called EDAN) can not be held liable.
EDAN owns the copyrights of this guide book. Without prior written consent of EDAN, any
materials contained in this guide book shall not be photocopied, reproduced or translated into
other languages.
Materials protected by the copyright law, including but not limited to confidential information
such as technical information and patent information are contained in this guide book, the user
shall not disclose such information to any irrelevant third party.
The user shall understand that nothing in this guide book grants him, expressly or implicitly, any
right or license to use any of the intellectual properties of EDAN.
EDAN holds the rights to modify, update, and ultimately explain this guide book.
Responsibility of the Manufacturer
EDAN only considers itself responsible for any effect on safety, reliability and performance of
the equipment if:
Assembly operations, extensions, re-adjustments, modifications or repairs are carried out by
persons authorized by EDAN, and
The electrical installation of the relevant room complies with national standards, and
The instrument is used in accordance with the instructions for use.
Upon request, EDAN may provide, with compensation, necessary circuit diagrams, and other
information to help qualified technician to maintain and repair some parts, which EDAN may
define as user serviceable.
I
Terms Used in this Guide Book
This guide is designed to give key concepts on safety precautions.
NOTE
A NOTE provides useful information regarding a function or a procedure.
II
Table of Contents
Table of Contents ......................................................................................................................... III
List of Figures ...............................................................................................................................IV
Chapter 1 Setup of Your Computer .............................................................................................. 1
1.1 Installing the Operating System ......................................................................................... 1
1.2 Hard Disk Partition ............................................................................................................ 1
1.3 Hardware Driver................................................................................................................. 2
1.4 Installing a Printer .............................................................................................................. 2
1.5 Dual Displays ..................................................................................................................... 2
1.6 Network Setup .................................................................................................................... 3
Chapter 2 Installing the MFM-CNS Software ............................................................................ 4
Chapter 3 Configuring Firewall.................................................................................................. 12
Chapter 4 Configuring Antivirus Software ............................................................................... 13
Chapter 5 Installing CNS Client ................................................................................................. 13
Chapter 6 Uninstalling the MFM-CNS Software ...................................................................... 14
Chapter 7 Uninstalling CNS Client ............................................................................................ 15
Chapter 8 Database Backup and Restoration ........................................................................... 15
Chapter 9 Deleting Database and Data ...................................................................................... 16
Chapter 10 Importing TRC Data ............................................................................................... 16
Chapter 11 Upgrading MFM-CNS ............................................................................................. 16
Chapter 12 System Configuration .............................................................................................. 17
Appendix FAQ .............................................................................................................................. 19
III
List of Figures
Figure 1-1 Desktop mode selection........................................................................................... 2
Figure 2-1 Items to be installed ................................................................................................. 4
Figure 2-2 Safenet Sentinel installation .................................................................................... 4
Figure 2-3 Welcome window .................................................................................................... 5
Figure 2-4 License grant ........................................................................................................... 5
Figure 2-5 Setup type ................................................................................................................ 6
Figure 2-6 InstallShield Wizard installation ............................................................................. 6
Figure 2-7 Important Note ........................................................................................................ 7
Figure 2-8 Sentinel Protection Installer installation.................................................................. 7
Figure 2-9 Install CNS .............................................................................................................. 8
Figure 2-10 Select a language type ........................................................................................... 8
Figure 2-11 Customer Information ........................................................................................... 9
Figure 2-12 CNS setup type ...................................................................................................... 9
Figure 2-13 Ready to install CNS ........................................................................................... 10
Figure 2-14 Database path ...................................................................................................... 10
Figure 2-15 Finish CNS Installation ....................................................................................... 11
Figure 3-1 Close firewall ........................................................................................................ 12
Figure 5-1 CNS Client configuration ...................................................................................... 14
Figure 6-1 Uninstall the MFM-CNS software ........................................................................ 14
IV
MFM-CNS Central Monitoring System Installation Guide
Chapter 1 Setup of Your Computer
1.1 Installing the Operating System
Please install the Windows OS (operating system) on your computer as required in the MFM-CNS
Central Monitoring System User Manual: Microsoft Windows 7 Professional (32/64 bit)+SP1,
Microsoft Windows 8 Professional or Windows XP Professional+SP3.
In Windows XP Professional operating system, set power applying plan in Control Panel as
"Always on", and set "turn off the monitor", "shut down the hard drive" and "system standby" as
"Never". In Windows 7 Professional operating system, choose Control Panel > System and
Security > Power Options, and set "Turn off the display" and "Put the computer to sleep" as
"Never".
Use the following Internet browsers which have been verified to be compatible with the software:
Internet Explorer 6.0
Internet Explorer 7.0
Internet Explorer 8.0
Internet Explorer 9.0
Internet Explorer 10
Firefox
Chrome
NOTE:
All the service and maintenance work should be performed by the service engineers of
the manufacturer or trained personnel.
1.2 Hard Disk Partition
The hard disk should be partitioned during or after the installation of the operating system. Please
divide the hard disk into at least three partitions. For example, divide the hard disk into four
partitions: (C :), (D :), (E :), and (F :). Partition C with a size of 100 GB is the system partition for
the OS and the MFM-CNS program. Partition E with a size of at least 100 GB is the backup
partition for backing up the data of the OS. If another way of backup is adopted, it is not
necessary to have this partition. Partition D with a size of at least 100 GB is for data storage. You
can distribute the memory portion to Partition D based on the total volume of your hard disk.
Sufficient capacity of this partition is recommended.
NOTE:
All the images in this guide book are based on Windows 7/8 system. Hard disk drives
may vary according to different OS.
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1.3 Hardware Driver
To ensure that the MFM-CNS runs properly, you should install a network adapter, video adapter,
audio adapter as well as their respective drivers on your computer prior to the installation of the
software; otherwise, some functional failures may occur.
If the driver for the network adapter is not installed, the system cannot be connected to the
bedside monitors; thereby, the system cannot play the part of monitoring.
If the driver for the video adapter is not installed, the system display will be abnormal and
some delay may be caused when refreshing data.
If the driver for the audio adapter is not installed, the system cannot play the alarm sound and
thus fails to indicate an alarm by sound.
1.4 Installing a Printer
To perform the printing function of the MFM-CNS software, you need to install a printer prior to
using it. Printers of the HP LaserJet series are recommended.
1.5 Dual Displays
Two displays companied with dual video adapters (or a video adapter supporting double displays)
are required if you need to show monitoring data with two screens. Also, please make sure the
two displays are with the same brand, the same type and set with the same resolution. You may
refer to the user manual for more information about the display.
After the video adapter is equipped, please install a driver for it and select the desktop mode as
"Extend these displays" mode, as shown in the following figure. Besides, you need to set the
"Orientation" to "Landscape".
Figure 1-1 Desktop mode selection
NOTE:
If a wrong desktop mode is selected, the MFM-CNS software may have only one display
available.
After the driver for the video adapter is installed, please restart the software to show monitoring
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data with double displays.
1.6 Network Setup
Set the server IP address on the monitor to the IP address of the server computer where the CNS
software is installed. For example, if the IP address of the server computer is 192.168.4.19, you
have to set the server IP address on the monitor to 192.168.4.19 accordingly.
NOTE:
1 Please make sure that the network adapter as well as the required driver has been
installed in the computer prior to network setup, or you may not go on with the setup.
2 If multiple monitors are simultaneously connected to the same MFM-CNS system,
please make sure all these monitors share the same server IP address but not the
same bed No., or some monitors cannot be connected to the MFM-CNS system.
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Chapter 2 Installing the MFM-CNS Software
Before you install the software, please close your antivirus software first. Follow the steps below
to install the MFM-CNS software on the server computer:
1) Double-click the setup icon in the CNS file package.
2) Click Install to continue.
Figure 2-1 Items to be installed
3) Click Yes to install Safenet Sentinel.
Figure 2-2 Safenet Sentinel installation
4) Click Next.
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Figure 2-3 Welcome window
5) In the License Grant window, select "I accept the terms in the license agreement" and
then click Next.
Figure 2-4 License grant
6) Select the type you need and click Next to continue.
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Figure 2-5 Setup type
8) Click Install in the "Ready to Install the Program" window.
Figure 2-6 InstallShield Wizard installation
9) Click No.
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Figure 2-7 Important Note
10) Click Finish.
Figure 2-8 Sentinel Protection Installer installation
11) While the following window is shown, please wait a while.
12) After a minute, the following window pos up. Click Next.
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Figure 2-9 Install CNS
13) Select a language type and click Next.
Figure 2-10 Select a language type
14) The system loads the user name and organization of your computer automatically. Click
Next.
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Figure 2-11 Customer Information
15) Select "Complete" and click Next.
Figure 2-12 CNS setup type
16) Click Install.
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Figure 2-13 Ready to install CNS
17) The database is to be installed in D Drive by default. Click Next to continue. If you need
to change the path, click Browse to select one and then click Next.
Figure 2-14 Database path
18) Click Finish and the installation is done.
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Figure 2-15 Finish CNS Installation
NOTE:
1 If you cancel the installation during the installation process and install the software
again later, you may fail to install it. You need to restart the computer first.
2 You need to insert a USB Sentinel provided by the manufacturer into the USB port
on the server before you start to run the software. Wait at least one minute after you
plug in the sentinel so that the DCS (data center service) is started.
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MFM-CNS Central Monitoring System Installation Guide
Chapter 3 Configuring Firewall
a) Configuring Windows Firewall
You have to close Windows Firewall on the server after installing the MFM-CNS system so that
users at the client can have access to the system.
Follow the steps below to finish the configuration.
1) Choose Start > Control Panel > System and Security > Windows Firewall.
2) Click Turn Window Firewall on or off in the left column to enter the Customize
Settings interface.
Figure 3-1 Close firewall
3) Select Turn off Windows Firewall for both the Home or work network and Public
network.
4) Click OK to finish the configuration.
b) Configuring Other Firewalls
The ports CNS is using are as follows:
8080 (for http service)
All ports between 4502 and 4530 (for the data connection of users)
All ports between 5510 and 5519 (for the data connection of monitors)
You should configure the firewall according to the description above.
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MFM-CNS Central Monitoring System Installation Guide
Chapter 4 Configuring Antivirus Software
The following antivirus software or Internet security software has been verified as compatible
with the CNS software:
z KASPERSKY Internet Security 2012
z Mcafee Internet Security 2013
z Symentec Endpoint Protection 11.0
z Rising Antivirus
z 360 Internet Security
z Kingsoft Internet Security
z Wopti
Before you install the software, please close your antivirus software first.
Chapter 5 Installing CNS Client
If you install a CNS client on your client computer, you will not need to input the server address
on the Internet browser every time you log in to the system. Instead, the login interface will be
displayed as long as you run “CNS Client”, which appears on the desktop after you install the
CNS client on your computer.
To install a CNS client, follow the steps below:
1. Open the “CNS Client” folder in the installation package.
2. Double click the Setup icon.
3. Click Next on the welcome interface.
4. Click Next on the Customer Information interface.
5. Select the language type and click Next.
6. Input the IP address of the server where the CNS software is installed and click Next.
7. Choose "Complete" for the Setup Type and click Next.
8. Click Finish.
After you finish installing CNS client on the computer, a “CNS Client” icon will appear on the
desktop. In Windows 7/8 system, right-click the CNS Client icon and select Run as
Administrator in the pop-up menu (In Windows XP system, just double-click the icon), and then
the login interface appears. Press the F2 shortcut key on the login interface to enter the
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MFM-CNS Central Monitoring System Installation Guide
configuration interface where you can revise the server address if necessary. Moreover, you can
tick "Shield the operation system" or "Shutdown after exit" if necessary. Click Save after the
configuration is finished. If dual screen is used, the interface will be displayed on the two screens
by default if you enter the interface using the CNS Client.
Figure 5-1 CNS Client configuration
Chapter 6 Uninstalling the MFM-CNS Software
Choose Computer > Uninstall or change a program and select MFM-CNS in the list.
Right-click MFM-CNS and click Uninstall to remove it, as shown in the following figure.
Figure 6-1 Uninstall the MFM-CNS software
NOTE:
Before you uninstall the software, please make sure if you need to back up the data.
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Chapter 7 Uninstalling CNS Client
Follow the steps below to uninstall the CNS Client:
1. Open Control Panel > Programs.
2. Click Program and Features and find CNSClient in the list.
3. Right-click CNS Client and then click Uninstall.
4. Click Yes in the pop-up window "Are you sure you want to uninstall CNS Client?"
Chapter 8 Database Backup and Restoration
The MFM-CNS software of an earlier version should be uninstalled before upgrading the
software to a new version.
If malfunction in the MFM-CNS software occurs due to causes such as hard disk damage
resulting from abnormal power cut-off and so on, you have to reinstall the MFM-CNS software.
Prior to reinstallation, uninstall the earlier version first. When you uninstall an earlier version,
you need to back up database. To back up the database, choose Start > All Programs >
MFM-CNS > DbBackup on the server computer. Right-click DbBackup and select Run as
administrator to back up the database (only in Windows 7/8 system), or the operation may fail.
After reinstallation, you need to restore the database. To restore the database, choose Start > All
Programs > MFM-CNS > DbRestore. Right-click DbRestore and select Run as administrator
to restore the database (only in Windows 7/8 system), or the operation may fail.
If the OS is corrupted due to causes such as hard disk damage resulting from abnormal power
cut-off and so on, you have to reinstall the OS and likewise the MFM-CNS software.
NOTE:
1 You need to back up data regularly to avoid the loss of data caused by the damage
of hard disks. You are recommended to back up data once a month by a removable
hard disk.
2 The backup function is not enabled automatically after your computer is opened. You
have to back up data manually following the steps above.
3 Before you restore the database, first ensure that the DCS is closed.
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Chapter 9 Deleting Database and Data
If you need to delete the database and data of the software, go to the OS disk first. For example, if
the OS is installed on C disk, you need to find C:\Program Files\psql. Double-click
“remove_db.bat” and the database will be removed. Then, go to the directory where the database
is installed. For example, if you have installed the database in D Drive, find D:\Psql_Data and
delete the Psql_Data folder.
Chapter 10 Importing TRC Data
To import Trc files of an earlier version into the database of the current version, click Start > All
Programs > MFM-CNS> ImportTrc on the server computer. Right-click ImportTrc and select
Run as Administrator (only in Windows 7/8 system) to import TRC data. In Windows XP
system, just double-click ImportTrc.
Chapter 11 Upgrading MFM-CNS
1. Upgrading CNS 3.8 to CNS 3.81 on the same server.
Follow the steps below:
a) Backup CNS 3.8 database (see Chapter 8).
b) Run “DataUpgrade” in the CNS 3.81 installation package and click Export.
c) Select a directory for the exported data, and click OK.
d) Click Exit after the export is done.
e) Uninstall CNS 3.8 and the database.
f) Install CNS 3.81.
g) Run “DataUpgrade” and click Import.
h) Click Exit after the import is done.
i) Upgrading is finished.
2. Upgrading CNS 3.8 on one server to CNS 3.81 on another server
a) Backup CNS 3.8 database (see Chapter 8).
b) Run “DataUpgrade” in the CNS 3.81 installation package and click Export.
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c) Select a directory for the exported data, and click OK.
d) Click Exit after the export is done.
e) Copy the exported data to the new server.
f) Install CNS 3.81 on the new server.
g) Run “DataUpgrade” on the new server and click Import.
h) Select the directory where the data to be imported is located on the new server.
i) Click Exit after the import is done.
j) Upgrading is finished.
Note:
If the OS is changed, disparity in time zone may be caused: the starting time of data
before the upgrading and that after the upgrading may differ. It’s normal.
Chapter 12 System Configuration
Only super users (or service engineers) can conduct the system configuration of the CNS
software. Two super users are offered for the software:
No. Username Password
1 administrator 8888
2 service 8888
The super users have the following rights that are not possessed by other users:
a) Set up the Sending Config item in the General Setup interface. This item must be set by
super users in precedence so that other users can send reports by email on the Print interface.
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b) Allow high users to visit the System Setup interface. If Modify System Setup is selected
when a super user adds a high user or modifies a high user's information, then the high user
will have access to the System Setup interface.
c) Conduct HL7 settings in the System Setup interface. Super users can tick Receive Data from
HIS or Send Data to HIS, or set how to name files and when to export them.
d) Restore the settings to Save as Default User Setup, Default User Setup, or Default Factory
Setup in the System Setup interface.
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Appendix FAQ
The following shows a list of FAQ and the possible causes of the problems during the installation
or use of the software.
Problems Possible Causes Suggested Solutions
1. Can't install the software The operating Check if your operating system meets the
successfully. Why? system is not requirement for installing the CNS
right. software.
2. Can't see the login interface Didn't set the Run CNSSetIE.exe to set the IP address of
after the server IP address is server IP address the server as a trusted address in the
inputted. The Internet explorer as a trusted one. Internet Explorer. For details, see the user
is just closed. Why? manual.
3. An alert message reading Didn't plug the Plug the USB Sentinel into the USB port
"USB Sentinel information USB Sentinel into of the server and log in to the system one
wrong" pops up on the main the USB port of minute later.
interface. Why? the server.
4. Can't visit the CNS software Didn't configure See Chapter 3 for details. Close the
at the client after it has been the firewall on the firewall on the server as described.
installed on the server. The server.
Internet Explorer shows "Page
not found". Why?
5. The client cannot receive any The server may Check if the server is closed.
data. And after a while, an alert be accidently
message appears on the client closed.
reading "Unable to connect to
the server." Why?
6. The screen display is unstable Didn't configure Click Firefox on the left top and choose
when Firefox browser is used. the browser. Add-ons > App Center. Click Disable.
How to solve it?
7. Cannot close the Firefox Didn't set the key Input "about:config" in the address bar,
browser when the CNS software value to "true". find
is closed. Why? "dom.allow_scripts_to_close_windows"
in the list, and set the key value to "true".
8. The notice information "You The information Click Firefox on the left top and choose
need to install a PDF reader" was blocked. Options > Content. The, click
doesn't show up before I enter Exceptions in the Block pop-up
the login interface in the Firefox windows row, and enter the server IP
browser. Why? address or "localhost" in the address bar.
After the address is inputted, click Allow.
9. The toolbar is shown when Didn't hide the Hide the toolbar manually.
the full screen mode is used in toolbar.
the Firefox browser. Why?
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10. Cannot display the report in Adobe Flash Upgrade Adobe Flash Player to the latest
PDF format on the Print Player version is version. If you don't do this, try this: click
interface when Firefox browser not the latest. the play button in the pop-up window and
is used. Why? download the latest flash player.
11. Cannot visit the CNS Didn't install Find the Adobe Reader plug-in specially
software at the client even the Adobe Reader designed for Internet Explorer 64-bit and
though the Adobe Reader has plug-in specially install the plug-in on the client computer.
been installed when Internet designed for
Explorer 64-bit is used. Why? Internet Explorer
64-bit.
13. Why a prompt indicating Didn’t set up Click the tool icon on the top right corner
PDF installation pops up every “Compatibility of the IE, select “Compatibility View
time I visit the CNS by means View settings” settings” from the list, and add the server
of IE 11, even though the PDF IP address on the address bar in the
reader has already been pop-up box. Click Add and then close the
installed. box.
14. In Win 8 system, the area Didn’t update Download one and update it.
left by the report to be printed is the IE 10 patch.
all blank when I click Print on
the tool bar. Why?
15. An error occurs when I print PDF 9.4 is Uninstall PDF 9.4 and install the PDF
a report after I install PDF 9.4 infeasible for the provided by the system (can be found at
on the computer. Before the printing. the CNS installation directory).
installation, I uninstalled the
PDF provided by the system.
16. DCS does not run DCS might be Check if DCS is disabled when doing
automatically. Why? disabled by settings in Internet security or antivirus
Internet security software, e.g. 360 Internet Security.
or antivirus
software.
17. Cannot open the help file Didn’t add CNS Add CNS Client in the Whitelist if you
when I visit the software by Client in the have installed Internet security or
means of CNS Client. Why? Whitelist. antivirus software on your computer.
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