REVIEW

Bali Medical Journal (Bali MedJ) 2023, Volume 12, Number 3: 3070-3073
P-ISSN.2089-1180, E-ISSN: 2302-2914

Interprofessional collaboration to
support patient-centered care: literature review

Marwiati1*, Wiwin Nur Aeni2, Anestasia Pangestu Mei Tyas3

1
Department of Nursing, Faculty of
ABSTRACT
Health Sciences, Universitas Sains Al
Qur’an, Indonesia;
2
Department of Nursing, Nursing
Patient-centered care is the hope of every patient who needs health care to handle their problems immediately, physically,
Professional Study Program, Sekolah psychologically, socially and culturally. Interprofessional collaboration of active health workers will create comprehensive
Tinggi Ilmu Kesehatan Indramayu, services to manage and make the right decisions in patient care. This literature review aimed to explore how interprofessional
Indonesia; collaboration can create a comprehensive professional service system to support patient-focused care. Nine articles were
3
Department of Health, Faculty of included in this literature review. Interprofessional collaboration begins by communicating and coordinating with members
Vocation, Universitas Airlangga, of the health care provider team, which has been proven to reduce errors and increase satisfaction in providing health
Indonesia. services, providing a sense of comfort in interacting. Implementing interprofessional collaboration in a health care system
allows all aspects of health care providers to provide complete services to realize a comprehensive and comprehensive health
*Corresponding author: care system for patients. Coordination in services that prioritizes interprofessional collaboration is the creation of synergies in
Marwiati;
services, clinical decision-making of care and accuracy in handling all patient problems so that services that focus on patient
Department of Nursing, Faculty of Health
Sciences, Universitas Sains Al Qur’an, needs are the main goals achieved. Interprofessional collaboration is proven to make patients feel satisfied with the perceived
Indonesia; service system, namely holistic and comprehensive services focusing on patients and families.
[email protected]
Keywords: comprehensive care, interprofessional collaboration, patient-centered care .
Received: 2023-04-30 Cite This Article: Marwiati., Aeni, W.N., Tyas, A.P.M. 2023. Interprofessional collaboration to support patient-centered care:
Accepted: 2023-08-13 literature review. Bali Medical Journal 12(3): 3070-3073. DOI: 10.15562/bmj.v12i3.4411
Published: 2023-10-25

INTRODUCTION length of stay, complication rates and healthcare system. Interprofessional

reduced costs during treatment.5–7 collaboration is expected to realize patient-
Patient-centered care is a complete, Problems in patient care are the length focused health services
continuous and comprehensive health of hospitalization, miscommunication This literature review aimed to explore
service for patients to support a between health workers and the length of how interprofessional collaboration can
patient-focused healthcare system.1 A clinical decision-making in patient care.8,9 create a comprehensive professional
comprehensive service is a service that This will cause several long-term effects service system to support patient-focused
includes bio-psycho-social and cultural that will be experienced by the patient and care.
services provided by health workers as a can even lead to a crisis in patient care. The
whole. Patient-centered care encourages health service system, vision, mission and
active interprofessional collaboration and
INTERPROFESSIONAL
values in providing health services should COLLABORATION
shared decision-making between patients, support the patient-centered care system.
families and healthcare providers to design Several problems in patient-centered Interprofessional collaboration begins by
and manage change and comprehensive care are often a concern, namely the communicating and coordinating with
care planning.2,3 Interprofessional differences between each service provider, members of the health care provider
collaboration is a form of collaboration as well as decision-making in care that team, which has been proven to reduce
between health professionals in carrying takes a long time which eventually causes errors and increase satisfaction in
out their duties to provide health services the emergence of problems of patient providing health services, providing
to provide optimal and comprehensive discomfort and dissatisfaction. One of a sense of comfort in interacting.10–12
services to patients and families.4,5 the efforts to support the implementation Interprofessional collaboration also
Interprofessional collaboration involves of comprehensive services to achieve creates synergies within the team so that
all health professional disciplines that the goal of patient centered care is good they can provide comprehensive health
provide services and manage patients and collaboration between health professionals services. Interprofessional collaboration
their families in the health care system. to reduce miscommunication between can also develop a supportive clinical
The system in interprofessional healthcare providers. Collaboration situation to develop self-confidence and
collaboration involves all elements to between health workers is an important accelerate clinical decision-making in
achieve quality service goals which indicator of good, adequate and optimal patient-focused care.13,14 Ethics and values
ultimately impact mortality rates, health services in a comprehensive in interprofessional collaboration lead

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10.15562/bmj.v12i3.4411
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Table 1. Publication of interprofessional collaboration to support patient-centered care

No Authors Method Sample Results
1 Rayburn, William F., Literature Review Based on references 2015- Some measurable strategies that can be started
2021.10 2021 and implemented through interprofessional
collaboration may reduce errors, improve
overall care quality, and increase patient
satisfaction.
2. Nicole Slater et al., 2021.11 Quantitative Research The students of two This simulation experience is valuable for their
institutions, including study and helps them feel more comfortable
medical, nursing and communicating with patients about the safety of
pharmacy students their medications and interacting with the team.
3. Holly Wei et al., 2020.12 Qualitative research Professional health workers That a caring culture’s teamwork produces
(phenomenological) during November 2017 and transformational results, the IPCP results are
June 2018. larger than the sum of the individual efforts
when collaboration is based on caring. Team
members use their abilities to build synergy
within the team and humanize work processes.
This study demonstrates that embracing a
strength-based approach and appreciating each
team member’s knowledge are excellent ways to
foster a culture of care.
4. Sanna Kangas et al, 2021.13 Qualitative Study Tampere Universities The view of health professionals as having a
deeper and more comprehensive awareness
of the patient’s perspective in the treatment of
diabetes and a greater perceived confidence in
delivering comprehensive care in collaboration
with other health professionals.
5. Anita Carin et al, 2020.14 Field study Health workers, doctors, Using narrative notes between healthcare
nurses, occupation therapy professionals aims to develop a comprehensive
and physiotherapy understanding of the clinical situation and
patient care needs.
6. Domenico Pascucci, Systematic Review of Based on the review of the Several positive findings for outcomes related
2021.15 RCT database to Interprofessional collaboration reflected the
improved quality of care and improvements in
patient-centered and coordinated care delivery.
7. Piiku Pakkanen, 2021.16 Meta-synthesis meta-synthesis of peer- Ethics regarding nurse interprofessional
reviewed papers published collaboration in clinical practice focus on the
in any language from 2013– factors that influence how patients receive care.
2019, using both electronic These variables include the patient’s preferences,
searches, with the CINAHL, whether or not they are informed accurately
PubMed, Scopus, and about their condition, and how various medical
SocINDEX databases, and experts identify and manage their pain.
manual searches
8. Ulrich G, 2019.17 Quantitative research 387 health workers from Despite their various areas of expertise, the
various professions using a three groups of health professionals displayed
survey comparable views regarding IPC collaboration
and learning. Results can guide the creation
of IPC learning activities, which can improve
communication.
9. Vestergaard, 2019.18 Qualitative study Health workers who are part Reinforced focus on patient pathways, trained
of the orthopedic surgery instructors, and evidence-based strategies
department. for implementation facilitate the success
of interventions with a focus on IPC in the
hospital setting. We further find that cultural
and organizational factors are barriers to
adopting IPC practices, uni-professional work
interruptions can impede cross-professional
coordination, and interprofessional teams can
form isolated new organizational structures.

Bali Medical Journal 2023; 12(3): 3070-3073 | doi: 10.15562/bmj.v12i3.4411 3071

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to patient satisfaction with the quality decision-making of care and accuracy AUTHOR CONTRIBUTION
and coordinated information delivery. in handling all patient problems so that
Several factors lead to the satisfaction services that focus on patient needs are the All authors contributed equally to finding
of this patient-focused care, namely the main goals achieved. Patient satisfaction is the study’s topic, searching the literature,
patients’ wishes, whether they are told also the main parameter in health services and writing the manuscript.
the truth about their condition, how that patients have obtained, have a shorter
different professionals recognize and treat opportunity in the hospital, and patients FUNDING
their pain and how the culture within the feel comprehensive, holistic services from None.
healthcare system is focused on providing this interprofessional collaboration.
care-focused care in patients.15–18 The CONFLICT OF INTEREST
reference lists of the nine articles can be CULTURE IN THE
seen in Table 1. We declare that we have no known
IMPLEMENTATION OF
Implementing interprofessional competing financial interests or personal
INTERPROFESSIONAL relationships that could have appeared to
collaboration in a health care system
allows all aspects of health care providers COLLABORATION influence the work reported in this paper.
to provide complete services to realize Several obstacles arise in implementing
a comprehensive and comprehensive interprofessional collaboration, one of ETHICAL CLEARANCE
health care system for patients. The health which is a culture within the organization Not applicable.
care system with an interprofessional that still prioritizes its respective egos. So
collaboration approach includes a several professions feel the most superior
process of bridging the gaps that exist so that they dominate in patient care.18 A
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