GOVERNMENT OF RAJASTHAN
Department of Information Technology & Communication
Citizen / Pensioner SSO ID Updation Form
(Please read the instructions in given at Page No. 2 of this application form. For SSO ID profile correction Please fill the form in
BLOCK/ CAPITAL LETTERS only. Both the pages duly signed and stamped by the applicant and gazetted officer, should be sent
through Registered Email ID at relevant district SSO helpdesk support.)
Category of the Person (✔ Tick Pensioner/ Citizen
One)
Name of the Applicant
Address (as per Aadhar card)
Aadhar card No.
Janaadhar card No.
Mobile No.
Email ID
Citizen SSOID
Other (Citizen) SSOID, If any
Corrections requested in SSO ID:
Reason for correction in SSO ID
Only for Pensioners:
Date of Retirement: ______________________________________
Employee ID ________________________________
Pension (PPO) Number: __________________________________
Government SSO ID (if any): _______________________________
Note: Please attach the following documents along with the application form and send the email to the respective
district SSO helpdesk support from user’s registered email ID.
1. PPO Copy (for pensioner) 2. Aadhar Card 3. Janaadhar Card
Signature of Applicant
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Rajasthan Single Sign-On (SSO) Team, Department of IT&C, Govt. of Rajasthan, Phone No- 181, 18001806127
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GOVERNMENT OF RAJASTHAN
Department of Information Technology & Communication
Terms and Conditions/Instructions
1. SSOID/ UserID and Password should be kept secret and should not be shared with others even if request
on phone or email.
2. A person shall possess only one Single Sign-On (SSO) ID. In case of multiple SSO IDs, the user must merge
them to maintain a single active ID.
3. It is recommended, password should be changed at least once in 90 days for SSO. Failure to do so will
result in automatic expiration of password and the end-user would not be able to login to his/ her SSO.
Also, do not share your username/ password with anyone or in response to any mail that asks for it.
4. Length and Complexity: Passwords must be at least 8 characters long (max. 30 characters) and include a
mix of uppercase letters + lowercase letters + digits + special characters.
5. Password must meet the following policies:
Lowercase letter (a-z)
Uppercase letter(A-Z)
Digit (0-9)
Special character (~!@#$^=_-)
Length 8-30 char
Should not be a derivative of easily guessable word or phrase (i.e. 111, 123, aaa, abc, zyx, acca,
ACPCA, sso, user, pass, admin, qwerty, test, raj).
Should not be a derivative of SSOID, Mobile Number, DOB & EmployeeID (SIPF).
6. Failed Attempts: Accounts will be locked after five failed consecutive login attempts. The default lockout
duration will be 30 minutes unless reset by the RajSSO Helpdesk Team. Users will be notified if their
account is locked due to failed login attempts.
7. Self-Service: Users can change/reset their passwords on their own after due verification of information
provided by them during registration.
8. Once an SSO ID is deactivated or disabled, it cannot be reactivated.
9. A Mobile Number, Email ID, JanAadhar ID, or UID cannot be linked to more than one SSO ID.
10. It is suggested for all users to keep their registered Email ID updated in their SSO ID profile.
11. All communications related to applications must be sent exclusively from the Email ID registered with the
SSO ID.
12. In case the registered Email ID is not available or updated in the SSO profile, the user must personally visit
the nearest District DOIT&C Office (Collectorate) with valid identification proof to update the details.
13. End-users of the SSOID shall be solely responsible for all activities/transactions performed using their
SSOID. No users shall permit others to perform any activity/transaction using their SSOID or perform any
activity/transaction with SSOID belonging to other users.
Signature of Applicant
Date:______________
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Rajasthan Single Sign-On (SSO) Team, Department of IT&C, Govt. of Rajasthan, Phone No- 181, 18001806127
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