Chapter 6

Laws Regulating Restaurants and

other Tourism-Oriented
Establishment
Presented by:
Pamela Almonte
Karen Lanugo
Gladine Claire Naviza
Learning objectives:

* Enumerate the responsibilities of a restaurant or similar establishments.

* Identify the laws that govern restaurants, caterers, bars, health and fitness
clubs, spas, and ertertainment outlets.

* Cite examples of issues and problems that may arise in restaurants, bars,
and other tourism- oriented establishments.
Nature and Description of Business

The Law RESTAURANTS

- is any establisments offering to the public refreshments and/or meals. Bars and
pubs may also classified under this genetic category.

DEPARTMENT STORE
- is a store that sells or carriers several lines of merchandise and that is organized
into separate sections for the purpose of promotion, service, accounting and
control.

SHOP
- is a small retail establishment offering a line of goods or services.

SPORTS AND RECREATIONAL CLUB/CENTER

- is any establishments offering sports and recreational facilities to tourist and to
the general public.

MUSEUM- is an institutional establishments where a collection of valuable objects

and artifacts on history and cultue, arts and sciences are put on exhibition for the
general public.
 NATURE AND DESCRIPTION OF BUSINESS

• KARAOKE BAR- is any establishmetns offering karaoke and videoke facilities to tourists and to
the general public.

• GALLERY- is any establishemnts that has a fromal space for exhibition of paintings, sculptures,
prints, phtographs, potteries andd mixed media works.

• TERTIARY HOSPITAL FOR MEDICAL TOURISM- is an institution that provides clinical care and
management, as well as specialized and sub- specialized forms of treatments, surgical procedure
and intensive care.

• SPA- is an establishments that has a holistic approach to health and wellness, rest and relaxation
that aims to treat the body.
 DISCUSSION OF THE LAW
For pusposes of accreditation by the Department of Tourism, the following are the minimum requirements that must be complied with for
the operation of:

• RESTAURANTS - the locality and environs including approaches shall be with proper ingress and egress. The fecade and architectural
features of the building shall be appropriately designed. There shall be an adequate, secured parking space provided for free to
customers.

- The dining room should be adequate in size, with sufficient and well- maintained furniture.

- Flooring materials shall be kept clean at all times.

- The restaurants should have a pleasant atmosphere.

- There should be a cuisine of good quality and presentation available during normal meal hours and served with distinction.

- Adequate number of well- trained, well- groomed, experienced, efficient and courteous staff should be employed.

- The kitchen, pantry and cold storage should be in good operating condition at all times and should be well- equipped and hygienic.
 Discussion of the Law

• SHOPS/ DEPARTMENTS STORES- the establishments should be fronting a

major street or thoroughfare or is situated in a shoppping center or mall. The
entrance and display windows should be attractively designed and adequately
illuminated. The furniture and decor of the establishements should be
presentable and functional at all times. The shop should be fully air-
conditioned. Well- maintained restrooms should be provided for by the
establishments itself. In the event that that the shop is located in a shopping
mall or commercial building, the common/public restrooms, should be made
available to the clients or visitors.
 Discussion of the Law
SPORTS AND RECREATIONAL CENTER- these include theme parks and amusement parks. These also
include health and other fitness establishments. Spas are governed by different accreditation standards. The
locality and environs including approaches should be pleasant with proper in ingress and eggress.

- There should be provided adequate and secured parking space to customers.

-Adequate security should be provided at all times. A receptionist should be available to usher in guests.

-A waiting lounge with a telephone should also be provided.

- There should be a provided adequate and accessible toilet facilities separately for male and female.

- There should be adequate number of lockers for male and female.Dressing areas and shower cubicles shall
also provided.
 Discussions of the Law

• MUSEUMS - the institution should be a member of the National Committee on

Museums. A well- informed receptionist be provided. There should be
conference andd/or auditorium provided with audio-visual equipment and
made available to the public. There should be an adequate and equipped
library which is made available to the public. There should be adequate and
accessible toilet facilities provided separately for female with toiletries.
 Discussion of the Law
• KARAOKE BARS - The location and environs including approaches should be pleasant with proper ingress
and eggress and should comply wit the zoning and land use policies of the municipality concerned.

- there should be a designed area for dining and lounge which is adequate in size with pleasant atmosphere.

- with appropriate lighting snd audiovisual system, including well- maintained furniture.

GALLERIES - the gallery should be located in a commercial district with plesant, formal atmosphere. It should be
characterized by a fixed space for proper display of an works and should be properly maintained and kept clean
at all times.

- the gallery should be a member of the National commission on Culture and the Arts (NCCA) - Committee on
Independent Art Galleries (CIAG).
 Discussion of the Law
• TERTIARY HOSPITALS FOR MEDIAL TOURISM

- the minimum requirements for the operation of tertiary hospitals for medical tourism shall be based on the ff.

(a) Location- must be accessible and centrally located.

(b) Bedrooms- must have adequately equipped suite and private rooms with 24-hours service of hot and cold running water, showers and
bahtrooms essentials.

(c) Front office/ Reception (lounge, porter service, foreign exchange counter, overseas call facilities, rception amenities, business center)

(d) Housekeeping (high quality and spotless clean linen, towels, blankets, laundry ,and dry cleaning service)

(e) Food and Beverage- must have a well- equipped, well- maintained, and well-furnished restaurant; standards includes room,service
staff and kitchen staff.

(f) Engineering and Maintenance- include ventilation, lighting, emergency power, waste disposal and management.

(g) General facilities- elevator for the exclusive use of patients and service purposes of the hospital, parking/valet service, shops, 24-hour
security service, transportation service, computerized billing system, public washrooms, wating lounge.

(h) Staff- professionally qualified, courteous, smart, efficient and trained staff wearing smart and clean unifroms.
 Discussion of the Law

• SPAS -the spa should be situated in a safe and reputable location with clean, calm and relaxing environment.

spas are classified according to the ff.

- DAY SPA

-DESTINATION/ RESORT SPA

-HOTEL SPA

-CRUISE SPA

-CLUB SPA

-WELLNESS CENTER

- REHABILITATION CENTER

- HOSPITAL SPA
 Laws Governing Casinos and Gaming Establishments

The Law

Section 1. Declaration of Policy- it is hereby declared to the policy of the State of centralize and
integrate all games of chance not heretofore authorized by existing franxhises or permitted by law in
order to attain the ff objectives.

(a) To centralized and integrate the right and authority to operate and conduct games of chance into
one corporate entity to be controlled, administered and supervised by the Governement; and

(b) To establish and operate clubs and casinos, for amusemetn and recreation, including sports
gaming pools( basketball, football, lotteries, etc.)
 Laws Governing Casinos and Gaming Establishments

• Section 2. Philippine Amusement and Gaming Corporation (PAGCOR)Creation and Purpose. To implement
State policy and pursue the objectives set forth in the preceeding Section, there is hereby created a body
corporate to be known as the Philippine Amusement and Gaming Corporation.

• DISCUSSION OF THE LAW

- by virtue of President Decree 1869, the PAGCOR has been granted a period of twenty- five Years, renewable
for another 25 years. It has been granted the rights, privilegde and authority to operate and maintain gambling
casinos, clubs, and other recreatjon or amusement places, sports, gaming pools( basketball, football,l otteries)
wether on land or sea, within the territorial jurisdiction of the Republico f the Philippines.
 The franchise entitles PAGCOR to do
and undertake the ff:
• (1) Enter into operating and/or management contracts with any registered and accredited company possesing
the knowledge, skill, expertise and facilities to ensure the efficient operation of gambling casinos

(2) Purchase foreign exchange that may be required for the important of equipment, facilities and other gambling
paraphernalia indispensably needed or useful to ensure the successful operation of gambling casinos

(3) Acquire the right of way to or access to or thru public land, public waters or harbors, including the Manila Bay
area;

(4) Build or construct structured, buildings castways, piers, decks, as wells as any other form of landing and
boarding facilities for its floating casinos

(5) To do and perform such other acts related to the efficient and successful operation and conduct of games of
chance in accordance with existing laws and decrees.
to be continued...