X500

USER MANUAL

Rugged Mobile Computing Solution

September 2014

TRADEMARKS
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc.
All brand and product names are trademarks or registered trademarks of
their respective companies.
NOTE
The information in this manual is subject to change without notice.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
Table of Contents
Chapter 1 Getting Started................................................................. 1
Getting the Computer Running ................................................ 2
Unpacking .............................................................................. 2
Using the Tether (Optional) .................................................. 3
Connecting to AC Power ....................................................... 4
Turning On and Off the Computer ...................................... 5
Taking a Look at the Computer ................................................ 7
Front Components ................................................................. 7
Rear Components .................................................................. 8
Right-Side Components......................................................... 9
Left-Side Components ......................................................... 10
Top-open Components........................................................ 12
Bottom Components ........................................................... 15
Chapter 2 Operating Your Computer ............................................. 17
Using the Internal Keyboard ................................................... 18
Typewriter Keys ................................................................... 18
Cursor-Control Keys ............................................................. 18
Numeric Keypad................................................................... 19
Function Keys ....................................................................... 20
Fn Key ................................................................................... 20
Hot Keys ............................................................................... 20
Windows Keys ...................................................................... 22
Using the Touchpad ................................................................. 23
Configuring the Touchpad.................................................. 24
Using the Touchscreen (Optional) .......................................... 25
Using Multi-touch Gestures (Optional) .............................. 26
Using the Quick Buttons .......................................................... 28
Using the DVD Drive ................................................................ 30
Inserting and Removing a Disc ........................................... 31

i
 Using the Network Features.................................................... 32
Using the LAN ...................................................................... 32
Using the WLAN................................................................... 33
Using the Bluetooth Feature ................................................... 35
Turning On/Off the Bluetooth Radio ................................. 35
Connecting to another Bluetooth Device .......................... 36
Using the Fingerprint Scanner ................................................ 37
Using the WWAN Feature (Optional) ..................................... 39
Installing a SIM Card ............................................................ 39
Turning On/Off the WWAN Radio...................................... 40
Setting up a WWAN Connection ........................................ 41
Chapter 3 Managing Power ............................................................ 42
AC Adapter ............................................................................... 43
Battery Pack .............................................................................. 44
Charging the Battery Pack .................................................. 44
Initializing the Battery Pack ................................................ 45
Checking the Battery Level ................................................. 45
Battery Low Signals and Actions ........................................ 46
Replacing the Battery Pack ................................................. 47
Power-Saving Tips .................................................................... 48
Chapter 4 Expanding Your Computer ............................................ 49
Connecting an HDMI Display Monitor ................................... 50
Connecting a Serial Device ...................................................... 51
Connecting a USB Device......................................................... 52
Connecting an eSATA Device .................................................. 53
Connecting an IEEE 1394 Device ............................................. 54
Connecting an Audio Device ................................................... 55
Using Smart Cards .................................................................... 56
Using PC Cards .......................................................................... 57
Using ExpressCards................................................................... 58
Using Storage Cards ................................................................. 59
Replacing the Hard Disk Drive ................................................ 60
Installing a Secondary Battery Pack or Hard Disk Drive ........ 61
System Memory Upgrade ........................................................ 62
Chapter 5 Using BIOS Setup ............................................................ 64
When and How to Use............................................................. 65
Menu Descriptions ................................................................... 66
Information Menu ............................................................... 66

ii
 Main Menu ........................................................................... 66
Advanced Menu ................................................................... 66
Security Menu ...................................................................... 68
Boot Menu ........................................................................... 69
Exit Menu ............................................................................. 69
Chapter 6 Using Getac Software .................................................... 70
G-Manager ............................................................................... 71
Button Manager ....................................................................... 73
Chapter 7 Caring for the Computer ............................................... 74
Protecting the Computer......................................................... 75
Using an Anti-Virus Strategy............................................... 75
Using the Cable Lock ........................................................... 75
Taking Care of the Computer ................................................. 76
Location Guidelines ............................................................. 76
General Guidelines .............................................................. 77
Cleaning Guidelines ............................................................. 77
Battery Pack Guidelines....................................................... 78
Touchscreen Guidelines....................................................... 79
When Traveling ........................................................................ 80
Chapter 8 Troubleshooting ............................................................. 81
Preliminary Checklist................................................................ 82
Solving Common Problems...................................................... 83
Battery Problems ................................................................. 83
Bluetooth Problems ............................................................. 83
Display Problems .................................................................. 84
DVD Drive Problems ............................................................ 85
Hardware Device Problems ................................................. 85
Hard Disk Drive Problems.................................................... 86
Keyboard and Touchpad Problems .................................... 86
LAN Problems ....................................................................... 87
Power Management Problems ........................................... 87
Software Problems .............................................................. 87
Sound Problems ................................................................... 88
Startup Problems ................................................................. 88
WLAN Problems ................................................................... 89
Other Problems .................................................................... 90
Resetting the Computer .......................................................... 91
System Recovery ....................................................................... 92

iii
 Using the Driver Disc................................................................ 94
Appendix A Specifications ................................................................. 95
Appendix B Regulatory Information ................................................. 97
On the Use of the System ........................................................ 98
Class B Regulations .............................................................. 98
Safety Notices....................................................................... 99
On the Use of the RF Device.................................................. 102
USA and Canada Safety Requirements and Notices........ 102
European Union CE Marking and Compliance Notices ... 104
User Notification of Take-back Service................................. 106
ENERGY STAR ......................................................................... 107
Battery Recycling .................................................................... 109

iv
Chapter 1

Getting Started
Congratulations on purchasing this rugged computer.
This chapter first tells you step by step how to get the computer up and
running. Then, you will find a section briefly introducing the external
components of the computer.

1
 Getting the Computer Running
Unpacking
NOTE: This packing list applies to standard models. Select models may have
different items.

After unpacking the shipping carton, you should find these standard items:

 X500 notebook computer

 AC adapter  Screen cleaning cloth

 AC power cord  Stylus*

 Tether*
 Battery pack

 Driver disc
 Document(s)
* Optional

Inspect all the items. If any item is damaged or missing, notify your dealer
immediately.

2
Using the Tether (Optional)
A tether is available for attaching the stylus to your computer.
1. Insert one of the tether’s loop ends through the hole of the stylus (as
indicated by  below). Then, insert the other end through the first loop
(as indicated by  below) and pull it tight.

2. Insert the other loop end to the strap holder on computer (as indicated
by  below). Then, insert the stylus end through the loop (as indicated
by  below) and pull it tight.

3
 Connecting to AC Power
It is suggested that you use AC power when you start up the computer for
the very first time.
1. Plug the DC cord of the AC adapter to the power connector of the
computer ().

2. Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().

3. Power is being supplied from the electrical outlet to the AC adapter and
onto your computer. Now, you are ready to turn on the computer.
CAUTION: Use only the AC adapter included with your computer. Using
other AC adapters may damage the computer.

NOTE: When the AC adapter is connected, it also charges the battery pack.
For information on using battery power, see Chapter 3.

4
Turning On and Off the Computer
Turning On
1. Open the top cover by pulling the cover latch and lifting up the cover.
You can tilt the cover forward or backward for optimal viewing clarity.

2. Press the power button ( ). The Windows operating system should

start.

5
 Turning Off
When you finish a working session, you can stop the system by turning off
the power or leaving it in Sleep or Hibernation mode:

To... Do this...
Power off Use the Windows Start menu in the lower left and follow
(Shutdown) the shutdown procedure.
Sleep Press the power button* or use the Windows Start menu
to put the computer in Sleep mode.
Hibernate Use the Windows Start menu to put the computer in
Hibernation mode.
* “Sleep” is the default setting of the power button. You may change what
the power button does in Windows Control Panel.

6
Taking a Look at the Computer
NOTE: Depending on the model you purchased, the appearance of your
computer may not be exactly the same as those shown in this manual.

CAUTION: You need to open the protective covers to access the connectors
or devices inside. When not accessing a connector or device, make sure to
close the cover completely for water-, dust-, and fire-proof integrity of your
computer. (Engage the locking mechanism if existing.)

Front Components

Ref Component Description See Also

 Top Cover Latch Locks the top cover. P. 5

 Strap Holder Two buckles hold the shoulder strap.

 Stereo Speaker Sends out sound and voice from the

computer.

 Handle Provides a convenient way to carry the

computer.

7
 Rear Components

To access a connector, open its protective cover by pushing down the tab.
When closing, push the tab upward so it clicks into the locked position.

Ref Component Description See Also

 Strap Holder Two buckles hold the shoulder strap.

 Kensington Locks the computer to a stationary object P.75

Lock for security.

 Power Connects the AC adapter. P.4

Connector

 USB 2.0 Port Connects a USB device, such as a USB flash P. 50

disk, printer, digital camera, joystick, and
more.

 eSATA/USB Connects an eSATA device such as an P. 53

Combo Port external hard drive or optical drive.
Can also function as a USB 2.0 port.

 HDMI Connects a HDMI monitor or TV set. P. 50

Connector

 Serial Connects a serial device. The left one is P. 51

Connector COM1 and the right one is COM2.
Can be configured as RS232 or RS422. P. 66

8
Ref Component Description See Also
 VGA Connector Connects an external display monitor. P. 50

 Audio Output Connects a set of headphones or external P. 55

Connector speakers with amplifier.
Microphone Connects an external microphone. P. 55
Connector
RJ-45 Connector Connects the LAN cable. The left one is P. 32
LAN1 and the right one is LAN2.

Right-Side Components

To access a device bay, slide the latch toward the right to unlock ( ) and
then push down the latch to release the cover. When closing, engage the
latch and then slide the latch toward the left to lock ( ).

Ref Component Description See Also

 Battery Pack Supplies power to your computer when P. 44
external power is not connected.

 Hard Disk Drive Inside is the hard disk drive. P. 60

 Stylus (optional) Serves as the input device by tapping on P. 25

the touchscreen to make selections and
enter information.

9
 Ref Component Description See Also
 Tether Hole Stylus tethered to this hole. P. 3

Left-Side Components

To access a connector, open its protective cover by pushing down the tab.
When closing, push the tab upward so it clicks into the locked position.

To access a device bay, slide the latch toward the right to unlock ( ) and
then push down the latch to release the cover. When closing, engage the
latch and then slide the latch toward the left to lock ( ).

Ref Component Description See Also

 USB 3.0 Port Connects a USB device, such as a USB flash P. 50
disk, printer, digital camera, joystick, and
more. There are two ports.

 PCMCIA Slot Accepts a PC card for additional functions. P. 57

 ExpressCard Accepts an ExpressCard/34 or ExpressCard/54 P. 57

Slot for additional functions.

 Mini IEEE 1394 Connects an IEEE 1394 device such as a P. 53

Port scanner, printer, DVCAM, and VCR.

 SD Card Reader Accepts a Secure Digital (SD) card for P. 59

removable storage media.

10
Ref Component Description See Also
 Super Multi Accepts a compact disc for installing or P. 30
Drive loading software, accessing data, and
playing music/video.
Can be replaced by a secondary hard disk P. 61
drive or battery pack (purchased separately).

 Smart Card Accepts a smart card for additional security P. 56

Reader feature.

 RF Switch Serves as the master on/off control of the RF P. 33

(radio frequency) radio. P. 35
When set to OFF, all wireless modules (such P. 40
as WLAN, Bluetooth, and WWAN) cannot be
used. When set to ON, individual settings of
the module work.

11
 Top-open Components

Ref Component Description See Also

 Camera Lens Allows you to use the camera function.
(optional)

 LCD Screen Displays the output of the computer. May P. 25

include the optional touchscreen feature.

 Light Sensor Detects the surrounding lighting condition

for automatic adjustment of the LCD
brightness and optional keyboard
backlight.

12
Ref Component Description See Also
 Microphone Receives sound and voice for the computer.

 Power Button Turns the power on or off (Sleep mode by P. 5

default).

 Keyboard Serves as the data input device of the P.18

computer.

 Touchpad Serves as the pointing device of the P. 23

computer.

 Fingerprint Serves as the fingerprint verification, P. 37

Scanner preventing unauthorized access to your
computer.

 Quick Buttons P. 28
Toggles the sunlight-readable mode on or
off.
Switches the ECO mode to the next choice
P1 Toggles Blackout mode on or off. (The
function can be redefined.)
P2 Toggles the touchpad off or on. (The
function can be redefined.)
P3 Toggles the light sensor on or off. (The
function can be redefined.)
Indicators
Power Lights green when the computer is on.
Lights amber when the computer is in Sleep
mode.

13
 Ref Component Description See Also
AC Power Lights green when the computer is
operating with AC power.
Lights red when the optional hard disk P. 88
drive heater is on.
Battery Lights green when the battery is fully P. 44
Charge charged.
Lights amber when the battery is being
charged.
Blinks amber when the battery’s capacity is P. 46
below 10 %.
RF Lights green when the RF radio of any RF
feature (WLAN/Bluetooth/WWAN) is on.
Hard Disk Blinks green when computer is reading /
Drive writing data to the hard disk.
Num Lock Lights green when Num Lock is on. P. 19
Caps Lock Lights green when Caps Lock is on. P. 18

14
Bottom Components

Ref Component Description See Also

 Docking Connects to the Vehicle Dock (purchased
Connector separately).

 WLAN Antenna Connects the external antenna for WLAN

Pass-through connectivity.
Connector NOTE: Must be connected via a docking
(optional) station.

 GPS Antenna Connects the external antenna for GPS

Pass-through signal reception.
Connector NOTE: Must be connected via a docking
(optional) station.

15
 Ref Component Description
 WWAN Antenna Connects the external antenna for WWAN
Pass-through connectivity.
Connector NOTE: Must be connected via a docking
(optional) station.

 SIM Card Slot Inside is the SIM card slot. P. 39

(optional)

 Memory Slots Inside are the memory slots for expanding P. 62

the memory size of your computer.

16
Chapter 2

Operating Your
Computer
This chapter provides information about the use of the computer.
If you are new to computers, reading this chapter will help you learn the
operating basics. If you are already a computer user, you may choose to read
only the parts containing information unique to your computer.

CAUTION:
 Do not expose your skin to the computer when operating it in a very hot
or cold environment.
 The computer can get uncomfortably warm when you use it in high
temperatures. As a safety precaution in such a circumstance, do not
place the computer on your lap or touch it with your bare hands for
extended periods of time. Prolonged body contact can cause discomfort
and potentially a burn.

17
 Using the Internal Keyboard
Your keyboard has all the standard functions of a full-sized computer
keyboard plus an Fn key added for specific functions.
The standard functions of the keyboard can be further divided into four
major categories:
 Typewriter keys
 Cursor-control keys
 Numeric keys
 Function keys

Typewriter Keys
Typewriter keys are similar to the keys on a typewriter. Several keys are
added such as the Ctrl, Alt, Esc, and lock keys for special purposes.
The Control (Ctrl) / Alternate (Alt) key is normally used in combination with
other keys for program-specific functions. The Escape (Esc) key is usually used
for stopping a process. Examples are exiting a program and canceling a
command. The function depends on the program you are using.

Cursor-Control Keys
Cursor-control keys are generally used for moving and editing purposes.
NOTE: The word “cursor” refers to the indicator on the screen that lets you
know exactly where on your screen anything you type will appear. It can
take the form of a vertical or horizontal line, a block, or one of many other
shapes.

18
Numeric Keypad

Numeric keys facilitate entering of numbers and calculations. When Num

Lock is on, the numeric keys are activated; meaning you can use these keys to
enter numerals.
When Num Lock is off, the keys serve as cursor-control keys.

19
 Function Keys
On the top row of the keys are the function keys: F1 to F12. Function keys
are multi-purpose keys that perform functions defined by individual
programs.

Fn Key
The Fn key, at the lower left corner of the keyboard, is used with another
key to perform the alternative function of a key. The letter “Fn” and the
alternative functions are identified by the color of blue on the keytop. To
perform a desired function, first press and hold Fn, then press the other key.

Hot Keys
Hot keys refer to a combination of keys that can be pressed any time to
activate special functions of the computer. Most hot keys operate in a cyclic
way. Each time a hot key combination is pressed, it shifts the corresponding
function to the other or next choice.
You can easily identify the hot keys with the icons imprinted on the keytop.
The hot keys are described next.

Key Description
Switches the keyboard backlight on and off (option).

Switches the RF (radio frequency) radio on or off.

When off, all wireless modules (such as WLAN, Bluetooth,
and WWAN) cannot be used. When on, individual settings
of the module work.
NOTE: Fn+F2 do not work when the hardware RF switch is
set to off.
Decreases the sound volume.

20
Key Description
Increases the sound volume.

Increases the LCD brightness.

Decreases the LCD brightness.

Switches the system sound output off (mute) or on.

Switches the display off or on.

Switches the display output to the next choice if an external

display is connected. Choices are:
LCD only

LCD + External display (Duplicate)

LCD + External display (Extend)

External display only

The hot keys are equivalent to Windows logo key + P.
NOTE:
 Display resolution remains unchanged when you switch
the display output using this hot key combination.
 This hot key combination does not function during the
playback of DVD or MPEG files by certain applications.
 This hot key combination does not function in full
screen DOS mode.
Serves as the sleep button that you can define with
Windows’ Power Options.

21
 NOTE:
 If you have changed your system from the default ACPI mode to APM
mode, the hot keys Fn+F3, Fn+F4, and Fn+F10 will not be supported.
 The operating system might ignore the hot keys when busy with tasks.
Do not keep on pressing the hot keys under such circumstance. Wait for
a while before you try again.

Windows Keys
The keyboard has two keys that perform Windows-specific functions:
Windows Logo key and Application key.

The Windows Logo key opens the Start menu and performs software-
specific functions when used in combination with other keys. The
Application key usually has the same effect as a right mouse click.

22
Using the Touchpad
CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing
so may damage the touchpad surface.

NOTE: For optimal performance of the touchpad, keep your fingers and the
pads clean and dry. When tapping on the pad, tap lightly. Do not use
excessive force.

The touchpad is a pointing device that allows you to communicate with the
computer by controlling the location of the pointer on the screen and
making selection with the buttons.

The touchpad consists of a rectangular pad (work surface) and a left and
right buttons. To use the touchpad, place your forefinger or thumb on the
pad. The rectangular pad acts like a miniature duplicate of your display. As
you slide your fingertip across the pad, the pointer (also called cursor) on the
screen moves accordingly. When your finger reaches the edge of the pad,
simply relocate yourself by lifting the finger and placing it on the other side
of the pad.

23
 Here are some common terms that you should know when using the
touchpad:

Term Action
Point Move your finger on the pad until the cursor points to
the selection on the screen.
Click Press and release the left button.
–or–
Tap gently anywhere on the pad.
Double-click Press and release the left button twice in quick
succession.
–or–
Tap twice on the pad rapidly.
Drag and Press and hold the left button, then move your finger
drop until you reach your destination (drag). Finally, release
the button (drop) when you finish dragging your
selection to the destination. The object will drop into
the new location.
–or–
Gently tap twice on the pad and on the second tap,
keep your finger in contact with the pad. Then, move
your finger across the pad to drag the selected object to
your destination. When you lift your finger from the
pad, the selected object will drop into place.

Configuring the Touchpad

You may want to configure the touchpad to suit your needs. For example, if
you are a left-handed user, you can swap the two buttons so that you can
use the right button as the left button and vice versa. You can also change
the size of the on-screen pointer, the speed of the pointer, and so on.
To configure the touchpad, go to Control Panel.

24
Using the Touchscreen (Optional)
CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the
touchscreen. Doing so may damage the touchscreen surface.

The touchscreen is a touch-sensitive device that allows you to navigate on

the screen without using a keyboard, touchpad, or mouse.

Use the included stylus to select objects on the screen. The stylus can be
stretched for better grip and handling.
The following table shows how you use the touchscreen to obtain equivalent
mouse functions.

Equivalent
Term/Action
Mouse Function
Tap: Touch the screen once. Click/Point
Double-tap: Touch the screen twice rapidly. Double-click
Tap and hold: Tap and hold until a popup menu Right-click
appears.
Drag: Hold the stylus (or finger) on the screen and drag Drag
across the screen until reaching your destination.

25
 Using Multi-touch Gestures (Optional)
You can interact with your computer by placing two fingers on the screen.
The movement of the fingers across the screen creates “gestures,” which
send commands to the computer.
Here are the multi-touch gestures that you can use:

Actions
Gestures Descriptions
( = finger down; = finger up)
Pan Use panning to see
(Scroll) another part of a page
that has scroll bars.

or
Drag 1 or 2 fingers up or down.
Zoom Use zooming to make
(Pinch) an item (a photo for
example) on the screen
larger or smaller. The
gesture works in
applications that
Move two fingers apart/toward each
support mouse wheel
other.
zooming.
Rotate Use rotating to move a
picture or other item
on the screen in a
circular direction
or (clockwise or counter-
Move two fingers in opposing clockwise). The gesture
directions. works in applications
that support the
-or- specific gesture.
Use one finger to pivot around
another.

26
 Actions
Gestures Descriptions
( = finger down; = finger up)
Press and Use press and tap to
Tap access the shortcut
menu.

Press on target and tap using a

second finger.
Two- The function is defined
finger by applications that
Tap support the specific
gesture.

Tap two fingers at the same time

(where the target is in the midpoint
between the fingers).
Flicks Flick left or right to
navigate back and
forward in a browser
and other applications.
The gesture works in
most applications that
Make quick drag gestures in the support back and
desired direction. forward.

27
 Using the Quick Buttons
The Quick Buttons allow you to quickly start a program or activate a
function.

Button Description
Toggles the sunlight-readable mode on or off. An OSD (On
Screen Display) pops up on the screen indicating the current
status (MAX for on and MANUAL for off).
In sunlight-readable mode, the LCD brightness is increased to the
highest level. The mode automatically ends when the brightness
setting is changed, the computer resumes from Sleep/Hibernation
mode, or the computer is restarted.
NOTE: The button works only when using battery power.
Switches the ECO mode to the next choice (QUICK MODE, MAX
POWER SAVING, WORK MODE, or OFF). An OSD (On Screen
Display) pops up on the screen indicating the current status.
The ECO mode will return to the default OFF setting when AC
power is connected, any power related setting is changed, the
computer resumes from Sleep/Hibernation mode, or the
computer is restarted.
Each ECO mode is a combination of power settings that results in
different power consumptions.

28
Button Description
P1 Toggles Blackout mode on or off.
In Blackout mode, the LCD backlight, keyboard/button backlight,
and LED indicators are all turned off; and the sound is muted.
To bring the computer out of Blackout mode, press the same
button again or the power button.
You can re-define the function of the button. (See “Button
Manager” in Chapter 6 for information.)
P2 Toggles the touchpad off or on. An OSD (On Screen Display)
pops up on the screen indicating the current status.
You can re-define the function of the button. (See “Button
Manager” in Chapter 6 for information.)
P3 Toggles the light sensor on or off. An OSD (On Screen Display)
pops up on the screen indicating the current status (AUTO for on
and MANUAL for off).
When set to AUTO, the brightness will be automatically adjusted
according to the current ambient light.
The backlight will return to the default MANUAL setting
whenever the computer resumes from Sleep/Hibernation mode
or the computer is restarted.
You can re-define the function of the button. (See “Button
Manager” in Chapter 6 for information.)

29
 Using the DVD Drive
Your computer comes with a Super Multi drive. The drive can read from and
write to CD, DVD+, DVD- and DVD-RAM media.

CAUTION:
 When inserting a disc, do not use force.
 Make sure that the disc is correctly inserted into the tray, and then close
the tray.
 Do not leave the drive tray open. Also, avoid touching the lens in the
tray with your hand. If the lens becomes dirty, the drive may malfunction.
 Do not wipe the lens using materials with rough surface (such as paper
towel). Instead, use a cotton swab to gently wipe the lens.

FDA regulations require the following statement for all laser-based devices:
“Caution, Use of controls or adjustments or performance of procedures
other than those specified herein may result in hazardous radiation
exposure.”

NOTE: The DVD drive is classified as a Class 1 laser product. This label is
located on the DVD drive.

NOTE: This product incorporates copyright protection technology that is

protected by method claims of certain U.S. patents and other intellectual
property rights owned by Macrovision Corporation and other rights owners.
Use of this copyright protection technology must be authorized by
Macrovision Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision Corporation.
Reverse engineering or disassembly is prohibited.

30
Inserting and Removing a Disc
1. Turn on the computer.
2. Locate the DVD drive on the left side of your computer. Slide the latch
toward the right to unlock ( ) and then push down the latch to release
the cover.
3. Press the eject button and the DVD tray will slide out partially. Gently
pull on it until it is fully extended.
4. To insert a disc, place down the disc in the tray with its label facing up.
Slightly press the center of the disc until it clicks into place.

Eject Button

To remove a disc, hold the disc by its outer edge and lift it up from the
tray.
5. Gently push the tray back into the drive.
6. Close the cover.

NOTE: In the unlikely event that you are unable to release the drive tray by
pressing the eject button, you can manually release the disc. (See “DVD
Drive Problems” in Chapter 8.)

31
 Using the Network Features
Using the LAN
The internal 10/100/1000Base-T LAN (Local Area Network) module allows you
to connect your computer to a network. It supports data transfer rate up to
1000 Mbps.
To connect the network cable to the LAN module, connect one end of the
LAN cable to the RJ-45 connector on the computer and the other end to the
network hub.

LAN1 LAN2

Your computer supports two LAN modules (LAN1 and LAN2) so you can
connect to two networks at the same time.

NOTE: LAN2 module implements DSM (Deep Slumber Mode) to save battery
power. Power is supplied to the LAN module only when the LAN cable is
connected. This means the LAN module will not appear in Windows’ Device
Manager if the LAN cable is not connected and will appear if the cable is
connected.

32
Using the WLAN
The WLAN (Wireless Local Area Network) module supports IEEE 802.11ac,
compatible with 802.11a/b/g/n.

Turning On/Off the WLAN Radio

To turn on the WLAN radio:
1. Make sure that the RF switch is at the ON position. (Open the cover to
access the switch.)

2. If you have previously turned off the WLAN radio, use one of the below
methods to turn it on.

• Use Windows Mobility Center.

• Right-click the Getac Utility icon ( ) on Windows taskbar and select
Quick Bar. Then click the WLAN button in the Quick Bar as shown
below (an X over the button means the radio is currently off.)

To turn off the WLAN radio:

You can turn off the WLAN radio the same way you turn it on.

33
 Connecting to a WLAN Network
1. Make sure that the WLAN function is enabled (as described above).
2. Click the Wireless Network icon on the taskbar. (An orange light in
the icon indicates connections are available.)
3. In the list of available wireless networks, tap a network, and then tap
Connect.
4. Some networks require a network security key or passphrase. To connect
to one of those networks, ask your network administrator or Internet
service provider (ISP) for the security key or passphrase.
For more information on setting a wireless network connection, refer to
Windows online help.
NOTE: You can use Intel® PROSet Wireless to take full advantage of the
Wi-Fi capabilities of your computer. See the Help of the utility for
instructions.

34
Using the Bluetooth Feature
The Bluetooth 4.0 technology allows short-range wireless communications
between devices without requiring a cable connection. Data can be
transmitted through walls, pockets and briefcases as long as two devices are
within range.

Turning On/Off the Bluetooth Radio

To turn on the Bluetooth radio:
1. Make sure that the RF switch is at the ON position. (Open the cover to
access the switch.)

2. Right-click the Getac Utility icon ( ) on Windows taskbar and select

Quick Bar. Then click the Bluetooth button in the Quick Bar as shown
below (an X over the button means the radio is currently off.)

To turn off the Bluetooth radio:

You can turn off the Bluetooth radio the same way you turn it on.

35
 Connecting to another Bluetooth Device
1. Make sure that the Bluetooth function is enabled (as described above).
2. Make sure that the target Bluetooth device is turned on, discoverable
and within close range. (See the documentation that came with the
Bluetooth device.)

3. To search for Bluetooth devices, right click the Bluetooth icon and
select Add a Device.
4. Select the device you want to connect from the search results.
5. Depending on the type of Bluetooth device that you want to connect to,
you will need to enter the pertinent information.
For detailed information on using the Bluetooth feature, see Windows’
online Help.

36
Using the Fingerprint Scanner
WARNING:
 We shall not be liable for any loss or damage whatsoever resulting from
your use of the fingerprint scanner or neglect of fingerprint scanner use,
or any data loss resulting from such developments as fingerprint
authentication malfunctioning.
 It is not recommended that you use the fingerprint scanner in a below-
freezing temperature. The moisture on your finger can freeze to the
scanner’s metal surface when you touch it, resulting in a failed operation.
Besides, touching freezing metal with your finger can cause frostbite.

The fingerprint scanner provides a strong authentication mechanism based

on fingerprint recognition.
To enroll your fingerprint and configure the function:
1. Start BioExcess. Follow the wizard to enroll your fingerprints.

2. You can then use the fingerprint software to set up how the fingerprint
authentication works. For detailed information, click the Help button of
the software.

37
 Help

NOTE: The fingerprint logon process can take a while. This is because the
system has to check hardware devices and security configuration before
initiating the fingerprint scanner.

38
Using the WWAN Feature
(Optional)
A WWAN (Wireless Wide Area Network) uses mobile telecommunication
cellular network technologies to transfer data. The WWAN module of your
computer supports 3G.

NOTE: Your model only supports data transmission. Voice transmission is

not supported.

Installing a SIM Card

1. Turn off the computer and disconnect the AC adapter.
2. Carefully place the computer upside down.
3. Unfasten four screws and flip open the cover. Be careful not to pull on
the cables connected to the cover.

4. Locate the SIM card slot. Locate the SIM card slot. Slide the locking tab
inward to unlock (). Lift the slot up and, noting the orientation, insert
the SIM card into the slot (). Slide the locking tab outward to secure
the SIM card in place ().

39
 5. Close the cover and secure with four screws.

Turning On/Off the WWAN Radio

To turn on the WWAN radio:
1. Make sure that the RF switch is at the ON position. (Open the cover to
access the switch.)

2. Right-click the Getac Utility icon ( ) on Windows taskbar and select

Quick Bar. Then click the WWAN button in the Quick Bar as shown below
(an X over the button means the radio is currently off.)

To turn off the WWAN radio:

You can turn off the WWAN radio the same way you turn it on.

40
Setting up a WWAN Connection
1. Make sure that the SIM card is inserted and the WWAN function is
enabled (as described above).
2. Start the WWAN utility software (OneClick Internet). The screen as below
appears.

3. You can use the WWAN utility software to configure and use WWAN
connections. See the online help for information.

41
 Chapter 3

Managing Power
Your computer operates either on external AC power or on internal battery
power.
This chapter tells you how you can effectively manage power. To maintain
optimal battery performance, it is important that you use the battery in the
proper way.

42
AC Adapter
CAUTION:
 The AC adapter is designed for use with your computer only. Connecting
the AC adapter to another device can damage the adapter.
 The AC power cord supplied with your computer is for use in the
country where you purchased your computer. If you plan to go overseas
with the computer, consult your dealer for the appropriate power cord.
 When you disconnect the AC adapter, disconnect from the electrical
outlet first and then from the computer. A reverse procedure may
damage the AC adapter or computer.
 When unplugging the connector, always hold the plug head. Never pull
on the cord.

The AC adapter serves as a converter from AC (Alternating Current) to DC

(Direct Current) power because your computer runs on DC power, but an
electrical outlet usually provides AC power. It also charges the battery pack
when connected to AC power.
The adapter operates on any voltage in the range of 100~240 V AC.

43
 Battery Pack
The battery pack is the internal power source for the computer. It is
rechargeable using the AC adapter.

NOTE: Care and maintenance information for the battery is provided in the
“Battery Pack Guidelines” section in Chapter 7.

Charging the Battery Pack

NOTE:
 Charging will not start if the battery’s temperature is below 0 °C (32 °F)
or above 40 °C (104 °F); the charging process will stop if the battery’s
temperature gets above 60 °C (140 °F). To avoid damaging the battery
under this situation, disconnect the AC adapter and wait for the battery
to return to room temperature before charging again.
 During charging, do not disconnect the AC adapter before the battery
has been fully charged; otherwise you will get a prematurely charged
battery.

To charge the battery pack, connect the AC adapter to the computer and an
electrical outlet. The Battery Charge Indicator ( ) on the computer glows
amber to indicate that charging is in progress. You are advised to keep the
computer power off while the battery is being charged. When the battery is
fully charged, the Battery Charge Indicator glows green.
It takes approximately 4 hours to fully charge the Li-Ion battery pack when
the computer is off, and approximately 7 hours to fully charge the battery
pack when the computer is on.
CAUTION: After the computer has been fully recharged, do not immediately
disconnect and reconnect the AC adapter to charge it again. Doing so may
damage the battery.

NOTE: The battery level may automatically lessen due to the self-discharge
process (0.21% per day), even when the battery pack is fully charged (100%).
This happens no matter if the battery pack is installed in the computer.

44
Initializing the Battery Pack
You need to initialize a new battery pack before using it for the first time or
when the actual operating time of a battery pack is much less than expected.
Initializing is the process of fully charging, discharging, and then charging. It
can take several hours.
A software tool called “Gauge Reset” is provided for the purpose. Use the
G-Manager program and select the Battery tab to find the tool.

Checking the Battery Level

NOTE: Any battery level indication is an estimated result. The actual
operating time can be different from the estimated time, depending on
how you are using the computer.

The operating time of a fully charged battery pack depends on how you are
using the computer. When your applications often access peripherals, you
will experience a shorter operating time.

By Operating System
You can check the approximate battery level using the battery meter function
of the operating system. To read the battery level in Windows, click the battery
icon on the taskbar.

By Gas Gauge
On the exterior side of the battery pack is a gas gauge for displaying the
estimated battery charge. When the battery pack is not installed in the
computer and you want to know the battery charge, you can press the
switch with a pointed device to see the corresponding value of indicator
segment that light green.

45
 Switch

The value of the corresponding green segment indicates the relative

percentage of the battery charge. The battery pack is fully discharged when
you see no segment glowing green.

Battery Low Signals and Actions

The battery icon changes appearance to display the current state of the
battery.

Battery
Battery Level Description
Icon
Discharging The icon shows the charge remaining in
10-percent increments until the charge reaches
the low-battery level.
Low The battery charge has reached the low-battery
level (10% by default).
Critically low The battery charge has reached the critical
battery level (5% by default). By default,
Windows will display a notification and put
your computer into Hibernation.

When the battery is low, the computer’s Battery Charge Indicator ( )

also blinks amber to alert you to take actions.
Always respond to low-battery by connecting the AC adapter, placing your
computer in Hibernation mode, or turning off the computer.

46
Replacing the Battery Pack
CAUTION:
 There is danger of explosion if the battery is incorrectly replaced.
Replace the battery only with the computer manufacturer’s battery
packs. Discard used batteries according to the dealer’s instructions.
 Do not attempt to disassemble the battery pack.

To replace the battery pack, follow these steps:

1. Turn off the computer and disconnect the AC adapter.
2. Locate the battery pack on the right side of your computer. Slide the
latch toward the right to unlock ( ) and then push down the latch to
release the cover.
3. Pull the strip and slide the battery pack out of the slot.

4. With the strip facing outward, insert the new battery pack all the way
into the slot.
5. Close the cover.

47
 Power-Saving Tips
Aside from enabling your computer’s power saving mode, you can do your
part to maximize the battery’s operating time by following these suggestions.
 Do not disable Power Management.
 Decrease the LCD brightness to the lowest comfortable level.
 Shorten the length of time before Windows turn off the display.
 When not using a connected device, disconnect it.
 Turn off the wireless radio if you are not using the wireless module (such
as WLAN, Bluetooth, or WWAN).
 Turn off the computer when you are not using it.

48
Chapter 4

Expanding Your
Computer
You can expand the capabilities of your computer by connecting other
peripheral devices.
When using a device, be sure to read the instructions accompanying the
device together with the relevant section in this chapter.

49
 Connecting an HDMI Display
Monitor
If you want the benefits of a larger display screen with higher resolution,
you can connect an external display monitor to your computer.
Your computer supports a VGA connector and a HDMI connector. HDMI
(High-Definition Multimedia Interface) is an audio/video interface that
transmits uncompressed digital data and therefore delivers true HD quality.
1. Turn off the computer.
2. Depending on the type of your monitor, plug the monitor’s signal
connector to the computer’s VGA or HDMI connector.

VGA

HDMI

3. Plug one end of the monitor’s power cord into the power socket on the
monitor and the other end to an electrical outlet.
4. To use the monitor, turn on the monitor before turning on the
computer.
5. The connected device should respond by default. If not, you can switch
the display output by pressing the Fn+F9 hot keys. (You can also change
the display through Windows Control Panel  Display Settings
Properties.)

50
Connecting a Serial Device
Your computer has two serial ports for connecting a serial device.

COM1 COM2

NOTE: The serial port is configured as RS232 by default. If you want to use it
as RS422, run BIOS Setup to change the setting. (See “Advanced Menu” in
Chapter 5 for information.)

51
 Connecting a USB Device
Your computer has three USB ports (two USB 3.0 ports at the left side and
one USB 2.0 port at the rear) for connecting USB devices, such as a digital
camera, scanner, printer, modem, and mouse.
USB 3.0 supports a transfer rate up to 5 Gbit/s and USB 2.0 a transfer rate up
to 480 MB/s.

USB 3.0

USB 2.0

NOTE: The eSATA/USB Combo port can also function as a USB 2.0 port. (See
the next section.)

52
Connecting an eSATA Device
Your computer has an eSATA/USB 2.0 combo port for connecting eSATA
devices (such as an external hard drive and external optical drive) / USB
devices.
The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V
power if a certified USB-eSATA combo cable is used.

53
 Connecting an IEEE 1394 Device
Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices
that include not only computer peripheral devices such as scanner, printer
and high-quality CCD, but also consumer electronic equipment such as
DVCAM and VCR.

54
Connecting an Audio Device
For higher audio quality, you can send or receive sound through external
audio devices.

 Audio Output Connector (green) can be connected to speakers,

headphones, or earphone set.
 Microphone Connector (pink) can be connected to an external
microphone for recording voice or sound.

NOTE:
 After connecting an external audio device, make sure that you specify
the use of the correct audio device in Windows.
 When using the external speakers/headphones or microphone, you
cannot use the internal one.

55
 Using Smart Cards
Your computer has a smart card slot.
With an embedded microcontroller, smart cards have the unique ability to
store large amounts of data, carry out their own on-card functions (e.g.,
encryption and mutual authentication), and interact intelligently with a
smart card reader.
To insert a smart card:
1. Locate the smart card slot on the left side of the computer and open the
protective cover.
2. Slide the smart card, with its label and embedded chip facing up into the
slot.

Chip

3. Close the cover.

To remove a smart card:
1. Make sure that the software is not accessing the smart card.
2. Pull the card out of the slot.
3. Close the cover.

56
Using PC Cards
Your computer has one PC card slot which supports PCMCIA Type II and
CardBus specifications.
To insert a PC card:
1. Locate the PC card slot on the left side of the computer and open the
protective cover.
2. Slide the PC card, with its label facing up, into the slot until the eject
button pops out.

Eject button

3. Close the cover.

To remove a PC card:

1. Double-click on the Safely Remove Hardware icon found on the

Windows taskbar and the Safely Remove Hardware window appears on
screen.
2. Select (highlight) the PC card from the list to disable the card.
3. Push the eject button and the card will slide out slightly. Pull the card out
of the slot.
4. Close the cover.

57
 Using ExpressCards
Your computer has an ExpressCard slot.
The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm
(ExpressCard/34) wide ExpressCard. Typical ExpressCards support a very
extensive range of applications including memory, wired and wireless
communication cards, and security devices.
To insert an ExpressCard:
1. Locate the ExpressCard slot on the left side of the computer and open
the protective cover.
2. Slide the ExpressCard, with its label facing up, all the way into the slot
until the rear connectors click into place.

3. Close the cover.

To remove an ExpressCard:

1. Double-click on the Safely Remove Hardware icon found on the

Windows taskbar and the Safely Remove Hardware window appears on
screen.
2. Select (highlight) the ExpressCard from the list to disable the card.
3. Slightly push the card to release and then pull it out of the slot.
4. Close the cover.

58
Using Storage Cards
NOTE: You can use only storage cards. Your Card Reader does not support
cards with I/O (input/output) functions such as a wireless network card or
Bluetooth card.

Your computer has a storage card reader. The card reader is a small drive for
reading from and writing to removable storage cards (or called memory
cards). The reader supports SD (Secure Digital) cards.
To insert a storage card:
1. Locate the SD card reader on the left side of the computer and open the
cover.
2. Align the card with its connector pointing to the slot and its label facing
up. Slide the card into the slot until it reaches the end.

Windows will detect the card and assign it a drive name.

3. Close the cover.
To remove a storage card:
1. Open File Explorer and click Computer.
2. Right-click the drive with the card and select Eject.
3. Slightly push the card to release and then pull it out of the slot.
4. Close the cover.

59
 Replacing the Hard Disk Drive
1. Turn off the computer and disconnect the AC adapter.
2. Locate the hard disk drive on the right side of your computer and open
the protective cover.
3. Pull the strip and slide the hard disk drive out of the slot.

4. With the strip facing outward, insert the new hard disk drive all the way
into the slot.
5. Close the cover.

60
Installing a Secondary Battery
Pack or Hard Disk Drive
You can purchase a secondary battery pack or hard disk drive to be installed
in the multi-purpose device bay.
1. Locate the multi-purpose device bay on the left side of your computer
and open the protective cover.
2. Pull the strip and slide the existing device out of the bay.

3. With the strip facing outward, insert the new device all the way into the
bay.
4. Close the cover.

61
 System Memory Upgrade
You can upgrade your computer by expanding system memory.

CAUTION:
 It is not recommended that you buy and install RAM modules by yourself.
If you want to expand system memory, please ask Getac service center to
install DRAM modules for you so that full compatibility can be
guaranteed.
 RAM modules are extremely sensitive to static electricity. There are cases
where static electricity generated by the human body has adversely
affected such modules. When inserting or removing a RAM module, do
not touch the terminals or internal components, insert objects other
than the module, or allow foreign particles to enter. Doing so has been
known to cause damage, fire, or electrical shock.

To install the RAM module:

1. Disconnect the AC adapter and remove the battery pack.
2. Carefully place the computer upside down.
3. Remove the 6 screws to open the compartment cover.

62
4. To install the RAM module, match the module's notched part with the
socket's projected part and firmly insert the module into the socket at a
20-degree angle (). Then push down until the retaining clips lock the
module into position ().

CAUTION: If the RAM module is difficult to insert or difficult to push down,

do not force it. Check once more to ensure that the module is positioned
correctly.

5. Replace the compartment cover and secure with 6 screws.

6. Replace the battery pack.

63
 Chapter 5

Using BIOS Setup

BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output
System) settings of the computer. BIOS is a layer of software, called firmware,
that translates instructions from other layers of software into instructions
that the computer hardware can understand. The BIOS settings are needed
by your computer to identify the types of installed devices and establish
special features.
This chapter tells you how to use the BIOS Setup Utility.

64
When and How to Use
You need to run BIOS Setup Utility when:
 You see an error message on the screen requesting you to run BIOS
Setup Utility.
 You want to restore the factory default BIOS settings.
 You want to modify some specific settings according to the hardware.
 You want to modify some specific settings to optimize the system
performance.
To run BIOS Setup Utility, press the F2 key when the prompt appears on the
screen during system startup. The prompt shows up on the screen for only a
few seconds. You must press F2 quickly.
In general, you can use the arrow keys to move around and + / – keys to
change the setup values. Keyboard information can be found at the bottom
of the screen.

NOTE: The actual setting items on your model may differ from those described
in this chapter.

65
 Menu Descriptions
Information Menu
The Information menu contains the basic configuration information of the
system. There are no user-definable items in this menu.

NOTE: The “Asset Tag” information appears when you have entered the
asset number for this computer using the asset management program. The
program is provided in the Asset tag folder of the Driver disc.

Main Menu
The Main menu contains the various system settings.
 System Date sets the system date.
 System Time sets the system time.
 Legacy USB Support enables or disables the system’s support for Legacy
USB device in DOS mode

Advanced Menu
The Advanced menu contains the advanced settings.
 Wake Up Capability
Any-key Wake Up From S3 allows any key to wake up the system from
S3 (Sleep) state.
USB Wake Up From S3 allow a USB device activity to wake up the system
from S3 (Sleep) state.
 AC Initiation sets if connecting AC power will automatically start or
resume the system.
 SATA Mode set to AHCI if your hard disk supports AHCI. AHCI allows you
to take advantage of Advanced Host Controller Interface features. The
options are IDE, AHCI , and RAID.

66
CAUTION: Incorrect SATA mode settings can result in hard disk drive boot
failure.

 AMT Configuration
Intel(R) AMT enables or disables Intel® Active Management Technology
BIOS extension execution. AMT allows the system administrator to access
an AMT featured computer remotely.
Enter Intel AMT Setup Prompt determines whether the prompt for
entering Intel MEBx Setup appears or not during POST.
 Virtualization Technology Setup
Intel(R) Virtualization Technology enables or disables Intel® VT (Intel
Virtualization Technology) feature which provides hardware support for
processor virtualization. When enabled, a VMM (Virtual Machine
Monitor) can utilize the additional hardware virtualization capabilities
provided by this technology.
Intel(R) VT for Directed I/O (VT-d) enables or disables VT-d (Intel®
Virtualization Technology for Directed I/O). When enabled, VT-d helps
enhance Intel platforms for efficient virtualization of I/O devices.
 Graphics Setup
DVMT Pre-Allocated sets the amount of pre-allocated (fixed) graphics
memory for use by the internal graphics device.
 Device Configuration enables or disables several hardware components.
The items available for setting depend on your model.
 Media Bay HotPlug enables or disables the hot plug support for the
media bay.
 Serial port COM1/2 allows you to unconditionally disable it when set at
Disabled.
MODE sets the serial port to RS232 or RS422.

67
 Security Menu
The Security menu contains the security settings, which safeguard your
system against unauthorized use.

NOTE:
 You can set the user password only when the supervisor password has
been set.
 If both the supervisor and user passwords are set, you can enter any of
them for starting up the system and/or entering BIOS Setup. However,
the user password only allows you to view/change the settings of certain
items.

 Supervisor/User Password Is shows whether you have set the

supervisor/user password or not for the system.
 Set Supervisor/User Password sets the supervisor/user password. You
can set the supervisor/user password to be required for starting up the
system and/or entering BIOS Setup.
 Password on Boot allows you to enable or disable the entering of
password for booting up your system.
 HDD 0 Password shows whether you have set the hard disk password or
not.
 Set HDD 0 Password sets the password for locking the Primary Master
hard disk drive. After setting a password, the hard disk drive can only be
unlocked by the password no matter where it is installed.
 TPM Setup Menu
TPM Support enables or disables TPM (Trusted Platform Module)
support. TPM (Trusted Platform Module) is a component on your
computer’s mainboard that is specifically designed to enhance platform
security by providing a protected space for key operations and other
security critical tasks.
Current TPM State shows the current TPM state.
TPM Action allows you to select between No Change, Clear, Enable and
Activate, and Disable and Deactivate.

68
Boot Menu
The Boot menu sets the sequence of the devices to be searched for the
operating system. (See the information on the right side of the menu for
keyboard usage.)

Exit Menu
The Exit menu displays ways of exiting BIOS Setup Utility. After finishing
with your settings, you must save and exit so that the changes can take
effect.
 Exit Saving Changes saves the changes you have made and exits BIOS
Setup Utility.
 Exit Discarding Changes exits BIOS Setup Utility without saving the
changes you have made.
 Load Setup Defaults loads the factory default values for all the items.
 Discard Changes restores the previous values for all the items.
 Saves Changes saves the changes you have made.

69
 Chapter 6

Using Getac Software

Getac software includes application programs for specific computer
components and utility programs for overall management.
This chapter briefly describes the programs.

70
G-Manager
G-Manager is a unified user interface utility that allows you to view,
manage, or configure your computer features.
With G-Manager, you can perform all or some of the tasks listed below.
 View system information.
 Check the battery status and configure the battery.
 Configure ECO modes (or called power profiles).
 Configure how the light sensor works.
 Monitor the system.
 View the GPS information (select models only).
Right-click the Getac Utility icon located on Windows taskbar and select
G-Manager to start the program. The G-Manager window appears,
containing several tabs.

NOTE: Depending on your model, the actual items and information

appearing on the screen may differ from those shown in this manual.

71
 Help

For detailed information on the program, see the program’s online help.

72
Button Manager
Button Manager allows you to re-define the P1, P2, and P3 buttons on your
computer.
Click Start  Programs  Button Manager  Button Manager. The
following screen appears.

Help

For detailed information on the program, see the program’s online help.

73
 Chapter 7

Caring for the

Computer
Taking good care of your computer will ensure a trouble-free operation and
reduce the risk of damage to your computer.
This chapter gives you guidelines covering areas such as protecting, storing,
cleaning, and traveling.

74
Protecting the Computer
To safeguard the integrity of your computer data as well as the computer
itself, you can protect the computer in several ways as described in this
section.

Using an Anti-Virus Strategy

You can install a virus-detecting program to monitor potential viruses that
could damage your files.

Using the Cable Lock

You can use a Kensington-type cable lock to protect your computer against
theft. The cable lock is available in computer stores.
To use the lock, loop the lock cable around a stationary object such as a
table. Insert the lock to the Kensington lock hole and turn the key to secure
the lock. Store the key in a safe place.

75
 Taking Care of the Computer
Location Guidelines
 For optimal performance, use the computer where the recommended
temperature is between 0 °C (32 °F) and 55 °C (131 °F). (Actual operating
temperature depends on product specifications.)
 Avoid placing the computer in a location subject to high humidity,
extreme temperatures, mechanical vibration, direct sunlight, or heavy
dust. Using in extreme environments for long periods can result in
product deterioration and a shortened product life.
 Operating in an environment with metallic dust is not allowed.
 Place the computer on a flat and steady surface. Do not stand the
computer on its side or store it in an upside-down position. A strong
impact by dropping or hitting may damage the computer.
 Do not cover or block any ventilation openings on the computer. For
example, do not place the computer on a bed, sofa, rug, or other similar
surface. Otherwise, overheating may occur that results in damage to the
computer.
 As the computer can become very hot during operation, keep it away
from objects that are vulnerable to heat.
 Keep the computer at least 13 cm (5 inches) away from electrical
appliances that can generate a strong magnetic field such as a TV,
refrigerator, motor, or a large audio speaker.
 Avoid moving the computer abruptly from a cold to a warm place. A
temperature difference of more than 10 °C (18 °F) may cause
condensation inside the unit, which may damage the storage media.

76
General Guidelines
 Do not expose your skin to the computer when operating it in a very hot
or cold environment.
 Do not place heavy objects on top of the computer as this may damage
the display.
 Do not move the computer simply by grasping the display screen.
 The screen surface is easily scratched. Avoid touching it with a sharp
object such as a pen or pencil.
 LCD image sticking occurs when a fixed pattern is displayed on the
screen for a prolonged period of time. You can avoid the problem by
limiting the amount of static content on the display. It is recommended
that you use a screen saver or turn off the display when it is not in use.
 To maximize the life of the backlight in the display, allow the backlight
to automatically turn off as a result of power management.

Cleaning Guidelines
 Never clean the computer with its power on.
 Use a soft cloth moistened with water or a non-alkaline detergent to
wipe the exterior of the computer.
 Gently wipe the display with a soft, lint-free cloth.
 Dust or grease on the touchpad can affect its sensitivity. Clean the pad by
using adhesive tape to remove the dust and grease on its surface.
 If water or liquid is split onto the computer, wipe it dry and clean when
possible. Though your computer is water-proof, do not leave the
computer wet when you can dry it.

 If the computer gets wet where the temperature is 0°C (32°F) or below,
freeze damage may occur. Make sure to dry the wet computer.

77
 Battery Pack Guidelines
 Recharge the battery pack when it is nearly discharged. When
recharging, make sure that the battery pack is fully charged. Doing so
may avoid harm to the battery pack.
 The battery pack is a consumable product and the following conditions
will shorten its life:
– when frequently charging the battery pack
– when using, charging, or storing the battery in high temperature
condition
 To avoid hastening the deterioration of the battery pack thereby
prolonging its useful life, minimize the number of times you charge it so
as not to frequently increase its internal temperature.

 Charge the battery pack between 10 °C ~ 30 °C (50 °F ~ 86 °F) temperature

range. A higher environment temperature will cause the battery pack’s
temperature to rise. Avoid charging the battery pack inside a closed
vehicle and in hot weather condition. Also, charging will not start if the
battery pack is not within the allowed temperature range.
 It is recommended that you do not charge the battery pack more than
once a day.
 It is recommended that you charge the battery pack with the computer’s
power off.
 To maintain the battery pack’s operating efficiency, store it in a cool
dark place removed from the computer and with 30 % ~ 40 % charge
remaining.
 Important guidelines when using the battery pack.
When installing or removing the battery pack take note of the following:
– avoid installing or removing the battery pack when the computer is
in Sleep mode. Abruptly removing the battery pack may cause
loss of data or the computer may become unstable.
– avoid touching the battery pack terminals or damage may occur,
thereby causing improper operation to it or the computer.
The computer’s input voltage and surrounding temperature will directly
affect the battery pack’s charge and discharge time:

78
 – charging time will be prolonged when the computer is turned on.
To shorten the charging time, it is recommended that you place the
computer in Sleep or hibernation mode.
– a low temperature will prolong the charging time as well as hasten
the discharge time.
 When using battery power in an extremely low temperature
environment, you may experience shortened operating time and
incorrect battery level reading. This phenomenon comes from the
chemical characteristics of batteries. The appropriate operating
temperature for the battery is -10 °C ~ 50 °C (14 °F ~ 122 °F).
 Do not leave the battery pack in storage for more than six months
without recharging it.

Touchscreen Guidelines
 Use the finger or the included stylus on the display. Using a sharp or
metallic object other than your finger or stylus may cause scratches and
damage the display, thereby causing errors.
 Use a soft cloth to remove dirt on the display. The touchscreen surface
has a special protective coating that prevents dirt from sticking to it. Not
using a soft cloth may cause damage to the special protective coating on
the touchscreen surface.
 Turn off the computer power when cleaning the display. Cleaning the
display with the power on may cause improper operation.
 Do not use excessive force on the display. Avoid placing objects on top of
the display as this may cause the glass to break thereby damaging the
display.
 Using the touchscreen during low temperature (less than 5 oC) may cause
a slower response time, this is normal. A normal response time may be
restored upon returning to room temperature.
 When there is noticeable discrepancy in the operation of the touchscreen
function (wrong location on intended operation or improper display
resolution), refer to the Windows online Help for instructions on
recalibrating the touchscreen display.

79
 When Traveling
 Before traveling with your computer, make a backup of your hard disk
data into flash disks or other storage devices. As an added precaution,
bring along an extra copy of your important data.
 Make sure that the battery pack is fully charged.
 Make sure that the computer is turned off and the top cover is securely
closed.
 Make sure that all the connector covers are closed completely to ensure
the waterproof integrity.
 Do not leave objects in between the keyboard and closed display.
 Disconnect the AC adapter from the computer and take it with you. Use
the AC adapter as the power source and as a battery-charger.
 Hand-carry the computer. Do not check it in as luggage.
 If you need to leave the computer in the car, put it in the trunk of the car
to avoid exposing the computer to excessive heat.
 When going through airport security, it is recommended that you send
the computer and flash disks through the X-ray machine (the device you
set your bags on). Avoid the magnetic detector (the device you walk
through) or the magnetic wand (the handheld device used by security
personnel).
 If you plan to travel abroad with your computer, consult your dealer for
the appropriate AC power cord for use in your country of destination.

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Chapter 8

Troubleshooting
Computer problems can be caused by hardware, software, or both. When
you encounter any problem, it might be a typical problem that can easily be
solved.
This chapter tells you what actions to take when solving common computer
problems.

81
 Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem:
 Try to isolate which part of the computer is causing the problem.
 Make sure that you turn on all peripheral devices before turning on the
computer.
 If an external device has a problem, make sure that the cable
connections are correct and secure.
 Make sure that the configuration information is properly set in the BIOS
Setup program.
 Make sure that all the device drivers are correctly installed.
 Make notes of your observations. Are there any messages on the screen?
Do any indicators light? Do you hear any beeps? Detailed descriptions
are useful to the service personnel when you need to consult one for
assistance.
If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.

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Solving Common Problems
Battery Problems
The battery does not charge (Battery Charge indicator does not light
amber).
 Make sure that the AC adapter is properly connected.
 Make sure that the battery is not too hot or cold. Allow time for the
battery pack to return to room temperature.
 If the battery doesn't charge after it has been stored in very low
temperatures, try disconnecting and reconnecting the AC adapter to
solve the problem.
 Make sure that the battery pack is installed correctly.
 Make sure that the battery terminals are clean.

The operating time of a fully charged battery becomes shorter.

 If you often partially recharge and discharge, the battery might not be
charged to its full potential. Initialize the battery to solve the problem.

The battery operating time indicated by the battery meter does not
match the actual operating time.
 The actual operating time can be different from the estimated time,
depending on how you are using the computer. If the actual operating
time is much less than the estimated time, initialize the battery.

Bluetooth Problems
I cannot connect to another device with Bluetooth wireless
technology.
 Make sure that both devices have activated Bluetooth feature.
 Make sure that the distance between the two devices is within the limit
and that there are no walls or other obstructions between the devices.

83
  Make sure that the other device is not in “Hidden” mode.
 Make sure that both devices are compatible.

Display Problems
Nothing appears on the screen.
 During operation, the screen may automatically turn off as a result of
power management. Press any key to see if the screen comes back.
 The brightness level might be too low. Increase the brightness.
 The display output might be set to an external device. To switch the
display back to the LCD, press the Fn+F9 hot key or change the display
through the Display Settings Properties.

The characters on the screen are dim.

 Adjust the brightness and/or contrast.

The display brightness cannot be increased.

 As a protection, the display brightness will be fixed at a low level when
the surrounding temperature is too high or too low. It is not a
malfunction in this situation.

Bad dots appear on the display at all times.

 A small number of missing, discolored, or bright dots on the screen are
an intrinsic characteristic of TFT LCD technology. It is not regarded as a
LCD defect.

Clouding (or called “mura”) happens on the screen when you exert
forces on the left or right side of the LCD frame.
 This is a normal phenomenon, not a defect.

84
DVD Drive Problems
The DVD drive cannot read a disc.
 Make sure that the disc is correctly seated in the tray, with the label
facing up.
 Make sure that the disc is not dirty. Clean the disc with a disc cleaning
kit, available in most computer stores.
 Make sure that the computer supports the disc or the files contained.

You cannot eject a disc.

 The disc is not properly seated in the drive. Manually release the disc by
inserting a small rod, such as a straightened paperclip, into the drive’s
manual eject hole and pushing firmly to release the tray

Hardware Device Problems

The computer does not recognize a newly installed device.
 The device may not be correctly configured in the BIOS Setup program.
Run the BIOS Setup program to identify the new type.
 Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
 Make sure if the device needs any jumper or switch settings. (Refer to the
documentation that came with the device.)
 Check the cables or power cords for correct connections.
 For an external device that has its own power switch, make sure that the
power is turned on.

85
 Hard Disk Drive Problems
The hard disk drive error message appears on the screen.
 The hard disk drive has defects. Ask your dealer for help.

The hard disk drive operations seem slow.

 The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.

The hard disk drive in-use indicator glows without blinking.

 The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.

Keyboard and Touchpad Problems

The keyboard does not respond.
 Try connecting an external keyboard. If it works, contact an authorized
dealer, as the internal keyboard cable might be loose.

Water or liquid is spilt into the keyboard.

 Immediately turn off the computer and unplug the AC adapter. Then tilt
the keyboard 90 degrees to the right (where the drainpipe ends are
located) to let the liquid flow out of the keyboard. Make sure to clean up
any part of the spill you can get to. Though the keyboard of your
computer is spill-proof, liquid will remain in the keyboard enclosure if
you don’t remove it. Wait for the keyboard to air dry before using the
computer again.

The touchpad does not work, or the pointer is difficult to control

with the touchpad.
 Make sure that the touchpad is clean.

86
LAN Problems
I cannot access the network.
 Make sure that the LAN cable is properly connected to the RJ-45
connector and the network hub.
 Make sure that the network configuration is appropriate.
 Make sure that the user name or password is correct.

Power Management Problems

The computer does not enter Sleep or Hibernation mode
automatically.
 If you have a connection to another computer, the computer does not
enter Sleep or Hibernation mode if the connection is actively in use.
 Make sure that the Sleep or Hibernation time-out is enabled.

The computer does not enter Sleep or Hibernation mode

immediately.
 If the computer is performing an operation, it normally waits for the
operation to finish.

The computer does not resume from Sleep or Hibernation mode.

 The computer automatically enters Sleep or Hibernation mode when the
battery pack is empty. Do any one of the following:
− Connect the AC adapter to the computer.
− Replace the empty battery pack with a fully charged one.

Software Problems
An application program does not work correctly.
 Make sure that the software is correctly installed.
 If an error message appears on the screen, consult the software
program’s documentation for further information.

87
  If you are sure the operation has stop, reset the computer. (See
“Resetting the Computer” later in this chapter.)

Sound Problems
No sound is produced.
 Make sure that the volume control is not set too low. Increase the
volume.
 Make sure that the sound is not muted.
 Make sure that the computer is not in Sleep mode.
 If using an external speaker, make sure that the speaker is properly
connected.

Distorted sound is produced.

 Make sure that the volume control is not set too high or too low. In most
cases, a high setting can cause the audio electronics to distort the sound.

Startup Problems
When you turn on the computer, it does not seem to respond.
 Make sure that either the AC adapter is connected or the battery has
power.
 For models with the “HDD preheat” feature: When turning on the
computer in an extremely low temperature environment, the computer
will heat up the hard disk before starting up. The AC Power indicator
( ) lights red to indicate the heater is on. Wait till the heating is
finished. However, if external AC power is not available and the
remaining battery power is too low for the heating to complete, the
computer may not start up. In case the computer fails to start up, turn
off the computer and leave it in room temperature for about an hour
before trying to turn it on again.

When you turn on the computer, it stops after POST.

 Reset your computer.

88
WLAN Problems
I cannot use the WLAN feature.
 Make sure that the WLAN feature is turned on.

Transmission quality is poor.

 Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point or another WLAN device it is
associated with.
 Check if there is high interference around the environment and solve the
problem as described next.

Radio interference exists.

 Move your computer away from the device causing the radio
interference such as microwave oven and large metal objects.
 Plug your computer into an outlet on a different branch circuit from that
used by the affecting device.
 Consult your dealer or an experienced radio technician for help.

I cannot connect to another WLAN device.

 Make sure that the WLAN feature is turned on.
 Make sure that the SSID setting is the same for every WLAN device in the
network.
 Your computer is not recognizing changes. Restart the computer.
 Make sure that the IP address or subnet mask setting is correct.

I cannot communicate with the computer in the network when

Infrastructure mode is configured.
 Make sure that the Access Point your computer is associated with is
powered on and all the LEDs are working properly.
 If the operating radio channel is in poor quality, change the Access Point
and all the wireless station(s) within the BSSID to another radio channel.

89
  Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point it is associated with.
 Make sure that your computer is configured with the same security
option (encryption) to the Access Point.
 Use the Web Manager/Telnet of the Access Point to check whether it is
connected to the network.
 Reconfigure and reset the Access Point.

I cannot access the network.

 Make sure that the network configuration is appropriate.
 Make sure that the user name or password is correct.
 You have moved out of range of the network.
 Turn off power management.

Other Problems
The date/time is incorrect.
 Correct the date and time via the operating system or BIOS Setup
program.
 After you have performed everything as described above and still have
the incorrect date and time every time you turn on the computer, the
RTC (Real-Time Clock) battery is at the end of its life. Call an authorized
dealer to replace the RTC battery.

90
Resetting the Computer
You may have to reset (reboot) your computer on some occasions when an
error occurs and the program you are using hangs up.
If you are sure the operation has stopped and you cannot use the “restart”
function of the operating system, reset the computer
Reset the computer by any of these methods:
 Press Ctrl+Alt+Del on the keyboard. This opens the Ctrl-Alt-Del screen
where you can select actions including Restart.
 If the above action does not work, press and hold the power button for
more than 5 seconds to force the system to turn off. Then turn on the
power again.

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 System Recovery
Use System Recovery when:
 The Windows 7 operating system does not start at all.
 You want to restore the system to the factory state.

WARNING:
 Using this feature will reinstall Windows to your system and configure it
to the system’s factory default settings. All data on the hard disk drive
will be lost.
 Make sure that power is not interrupted during the recovery process. An
unsuccessful recovery may result in Windows startup problems.

To run System Recovery:

1. Connect the AC adapter.
2. Turn on the computer. During system startup when the following screen
appears, press Ctrl + Alt + F2 keys for four second.

3. In the screen that appears, select Recovery to start the recovery process.

92
4. The progress bar shows the percentage completed. When it reaches
100%, the system turns off.
5. Turn on the computer. The Windows setup wizard starts. Follow the
onscreen prompts to continue.
6. When the system restarts, the installer screen appears. The installer will
perform system hardware detection and driver installation.

7. When completed, the system restarts and displays Windows desktop.

93
 Using the Driver Disc
The Driver disc contains drivers and utilities required for specific hardware in
your computer.
Since your computer comes with drivers and utilities pre-installed, you
normally do not need to use the Driver disc. In case you want to manually
install Windows, you will have to install the drivers and utilities one by one
after installing Windows.
To manually install drivers and utilities:
1. Start up the computer.
2. Insert the Driver disc. Make sure you use the disc that matches the
Windows version of your computer.
3. The autorun program should automatically start. You will see the
installation menu. Click NEXT to go to the next page if there is more
than one.
4. To install a driver or utility, just click the particular button and follow the
onscreen instructions to complete the installation.

94
Appendix A
Specifications
NOTE: Specifications are subject to change without any prior notice.

Parts Specifications
CPU Intel® Core™ i5-4300M vPro™ Processor, 2.6GHz, Max. 3.3GHz with
Intel® Turbo Boost Technology, 3MB L3 Intel® Smart Cache, 37W
Intel® Core™ i7-4600M vPro™ Processor, 2.9GHz, Max. 3.6GHz, with
Intel® Turbo Boost Technology, 4MB L3 Intel® Smart Cache, 37W
Intel® Core™ i7-4800MQ vPro™ Processor, 2.7GHz, Max. 3.6GHz, with
Intel® Turbo Boost Technology, 6MB L3 Intel® Smart Cache, 47W
Chipset Intel® QM87
BIOS 8MB SPI Flash
RAM Default 8GB, Max. 16GB (for dual core CPU) / 32GB (for quad core CPU),
DDR3L 1600MHz
Video Controller Default: UMA - Intel® GT3 4600
Option: Nvidia N14P-LP (Geforce 745M)
Display Panel 15.6-inch (16:9) TFT LCD, FHD 1920x1080, sunlight readable, 800 Nits
maximum brightness, resistive multi-touch with stylus (option)
Audio Features Azalia 32 bit, 192KHz chipset, HD audio support, MS-Sound compatible
Speaker Speaker × 2
Microphone Integrated microphone
Keyboard Standard keys with numeric pad keys, 12 function keys, special Fn
(Function) key and Windows keys, water-proof membrane, with
backlight (option)
Pointing device Glide touchpad with 2 buttons
Storage Hard disk SATA interface, 2.5-inch diameter, shock-mounted, user-removable,
device drive solid-state disk (option), HDD heater (option), secondary hard disk drive
and RAID support (option)
DVD drive SATA interface, Super-Multi DVD drive

95
 Parts Specifications
Card slots PCMCIA CardBus Type II
ExpressCard/54
Smart Card
Secure Digital card
I/O ports USB 3.0 x 2, USB 2.0, eSATA/USB 2.0 combo, serial (RS232/RS422) x 2,
VGA, HDMI, RJ-45 x 2, headphone out, microphone, mini IEEE 1394a,
docking
LAN LAN1: Intel® 82577LM Gigabit Network Connection
LAN2: Realtek RTL8111DL, DSM mode support
WLAN + Bluetooth Intel (Wilkins Peak 2) 802.11 AC + Bluetooth combo (7260 AC),
compliant with IEEE 802.11a/b/g/n/ac, Bluetooth 4.0 + EDR Class 1
GPS (option) GPS module
WWAN (option) WWAN 3G minicard, external accessible SIM card slot
CMOS Web CAM 3M pixel
(option)
Security Kensington lock
TPM 1.2
Fingerprint scanner, slide type
Smart Card Reader
Power AC adapter Universal AC adapter, 90 W (for dual core CPU) / 150 W (for quad core
CPU); input: 100∼240 V, output: 19 V
Battery pack 8700mAH, 9 cells, 10.8V
Dimension (LxW×D) 410 x 290 x 65mm (16.1 × 11.4 × 2.5 inch)
Weight 5.2 kg (11.4 lb)

96
Appendix B
Regulatory
Information
This appendix provides regulatory statements and safety notices on your
computer.

NOTE: Marking labels located on the exterior of your computer indicate the
regulations that your model complies with. Please check the marking labels
and refer to the corresponding statements in this appendix. Some notices
apply to specific models only.

97
 On the Use of the System
Class B Regulations
USA
Federal Communications Commission Radio Frequency Interference
Statement
NOTE:
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.

98
Canada
Canadian Department of Communications
Radio Interference Regulations Class B Compliance Notice
This Class B digital apparatus meets all requirements of the Canada
Interference-Causing equipment regulations.
Cet appareil numérique de Classe B respecte toutes les exigences du
Règlement Canadien sur le matériel brouileur.
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe B
prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.

Safety Notices
About the Battery
 Keep the battery pack out of the reach of children.

Caution Texts Concerning Lithium Batteries

DANISH
ADVARSEL! Lithiumbatteri – Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det
brugte batteri tilbage til leverandøren.
NORWEGIAN
ADVARSEL: Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme
batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte
batterier kasseres i henhold til fabrikantens instruksjoner.
SWEDISH
VARNING: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp
eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera
använt batteri enligt fabrikantens instruktion.

99
 FINNISH
VAROITUS: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda
paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty
paristo valmistajan ohjeiden mukaisesti.
ENGLISH
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the equipment
manufacturer. Discard used batteries according to manufacturer's
instructions.
DEUTSCH
VORSICHT: Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom Hersteller empfohlenen
gleich-wertigen Typ. Entsorgung gebrauchter Batterien nach Angaben des
Herstellers.
FRENCH
ATTENTION: II y a danger d’explosion s’il y a remplacement incorrect de la
batterie. Remplacer uniquement avec une batterie du même type ou d’un
type équivalent recommandé par le constructeur. Mettre au rebut les
batteries usagées conformément aux instructions du fabricant.

Attention (for USA Users)

The product that you have purchased contains a rechargeable battery. The
battery is recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of this battery into the municipal
waste stream. Check with your local solid waste officials for details in your
area for recycling options or proper disposal.

About the AC Adapter

 Use only the AC adapter supplied with your computer. Use of another
type of AC adapter will result in malfunction and/or danger.
 Do not use the adapter in a high moisture environment. Never touch the
adapter when your hands or feet are wet.
 Allow adequate ventilation around the adapter when using it to operate
the device or charge the battery. Do not cover the AC adapter with

100
 paper or other objects that will reduce cooling. Do not use the AC
adapter while it is inside a carrying case.
 Connect the adapter to a proper power source. The voltage requirements
are found on the product case and/or packaging.
 Do not use the adapter if the cord becomes damaged.
 Do not attempt to service the unit. There are no serviceable parts inside.
Replace the unit if it is damaged or exposed to excess moisture.

Option ANSI Instruction

INSTALLATION INSTURCTIONS:
 This equipment is suitable for use in Class I, Division 2, Groups A, B, C and
D or non-hazardous locations only.
 WARNING – EXPLOSION HAZARD – Do not disconnect equipment unless
power has been removed or the area is known to be non-hazardous.
 WARNING – EXPLOSION HAZARD - Substitution of components may
impair suitability for Class I, Division 2.
 WARNING - EXPLOSION HAZARD - External Connections/Hubs are not to
be used in a Hazardous Location.
 WARNING - EXPLOSION HAZARD - Notebook is to be only powered from
the battery pack while in Hazardous Locations.
 Replace battery manufactured by Getac Technology Corp. only. Use of
another battery may present a risk of fire or explosion.

101
 On the Use of the RF Device
USA and Canada Safety Requirements and
Notices
IMPORTANT NOTE: To comply with FCC RF exposure compliance
requirements, the antenna used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any other antenna or
transmitter.

Radio Frequency Interference Requirements and SAR

This device meets the government’s requirements for exposure to radio
waves.
This device is designed and manufactured not to exceed the emission limits
for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government.
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment.

EMC Requirements
This device uses, generates and radiates radio frequency energy. The radio
frequency energy produced by this device is well below the maximum
exposure allowed by the Federal Communications Commission (FCC).
This device complies with the limits for a Class B digital device pursuant to
Part 15 subpart C of the FCC Rules and Regulations. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference
that may cause undesired operation.
The FCC limits are designed to provide reasonable protection against
harmful interference when the equipment is installed and used in
accordance with the instruction manual and operated in a commercial

102
environment. However, there is no guarantee that interference will not
occur in a particular commercial installation, or if operated in a residential
area.
If harmful interference with radio or television reception occurs when the
device is turned on, the user must correct the situation at the user’s own
expense. The user is encouraged to try one or more of the following
corrective measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
CAUTION: The Part 15 radio device operates on a non-interference basis with
other devices operating at this frequency. Any changes or modification to
said product not expressly approved by the manufacturer could void the
user’s authority to operate this device.

Canada Radio Frequency Interference Requirements

To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.
Pour empêcher que cet appareil cause du brouillage au service faisant l'objet
d'une licence, il doit être utilisé à l'intérieur et devrait être placé loin des
fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son
antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une
licence.

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 European Union CE Marking and Compliance
Notices
Statements of Compliance
English
This product follows the provisions of the European Directive 1999/5/EC.
Danish
Dette produkt er i overensstemmelse med det europæiske direktiv
1999/5/EC.
Dutch
Dit product is in navolging van de bepalingen van Europees Directief
1999/5/EC.
Finnish
Tämä tuote noudattaa EU-direktiivin 1999/5/EC määräyksiä.
French
Ce produit est conforme aux exigences de la Directive Européenne
1999/5/EC.
German
Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie
1999/5/EC.
Greek
To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 1999/5/EC.
Icelandic
Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer
1999/5/EC.
Italian
Questo prodotto è conforme alla Direttiva Europea 1999/5/EC.
Norwegian
Dette produktet er i henhold til bestemmelsene i det europeiske direktivet
1999/5/EC.

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Portuguese
Este produto cumpre com as normas da Diretiva Européia 1999/5/EC.
Spanish
Este producto cumple con las normas del Directivo Europeo 1999/5/EC.
Swedish
Denna produkt har tillverkats i enlighet med EG-direktiv 1999/5/EC.

Restrictions
This device is restricted to indoor use when operating in the 5150 to 5350
MHz frequency range.

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 User Notification of Take-back
Service
To Institutional (B2B) Users in United States:
Getac believes in providing our institutional customers with easy-to-use
solutions to recycle your Getac-brand products for free. Getac understands
the institutional customers will likely be recycling multiple items at once and
as such. Getac wants to make the recycling process for these larger shipments
as streamlined as possible. Getac works with recycling vendors with the highest
standards for protecting our environment, ensuring worker safety, and
complying with global environmental laws. Our commitment to recycling our
old equipment grows out of our work to protect the environment in many
ways.
Please see the product type below for information on Getac product, battery
and packaging recycling in USA.
 For Product Recycling:
Your portable Getac products contain hazardous materials. While they
pose no risk to you during normal use, they should never be disposed
with other wastes. Getac provides a free take-back service for recycling
your Getac products. Our electronics recycler will provide competitive
bids for recycling non-Getac products as well.
 For Battery Recycling:
The batteries used to power your portable Getac products contain
hazardous materials. While they pose no risk to you during normal use,
they should never be disposed with other wastes. Getac provides a free
take-back service for recycling your batteries from Getac products.
 For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products
carefully, to balance the requirements of shipping the product to you
safely while minimizing the amount of material used. The materials used
in our packaging are designed to be recycled locally.
If you have the above for recycling, please contact our recycler, All Green
Electronics Recycling, LLC. For more information on recycling, visit the
website http://www.allgreenrecycling.com.

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ENERGY STAR

ENERGY STAR® is a government program that offers businesses and consumers

energy-efficient solutions, making it easy to save money while protecting the
environment for future generations.
Please reference ENERGY STAR® related information from
http://www.energystar.gov.
As an ENERGY STAR® Partner, Getac Technology Corporation has determined
that this product meets the ENERGY STAR® guidelines for energy efficiency.
An ENERGY STAR® qualified computer uses 70 % less electricity than computers
without enabled power management features.

Earning the ENERGY STAR®

 When every home office is powered by equipment that has earned the
ENERGY STAR®, the change will keep over 289 billion pounds of
greenhouse gases out of the air.
 If left inactive, ENERGY STAR® qualified computers enter a low-power
mode and may use 15 watts or less. New chip technologies make power
management features more reliable, dependable, and user-friendly than
even just a few years ago.
 Spending a large portion of time in low-power mode not only saves
energy, but helps equipment run cooler and last longer.

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  Businesses that use ENERGY STAR® enabled office equipment may realize
additional savings on air conditioning and maintenance.
 Over its lifetime, ENERGY STAR® qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
 Power management (“sleep settings”) on computers and monitors can
result in much savings annually.

Remember, saving energy prevents pollution

Because most computer equipment is left on 24 hours a day, power
management features are important for saving energy and are an easy way
to reduce air pollution. By using less energy, these products help lower
consumers’ utility bills, and prevent greenhouse gas emissions.

Getac Product Compliance

All Getac products with ENERGY STAR® logo comply with the ENERGY STAR®
standard, and the power management feature is enabled by default. The
monitor and computer are automatically set to sleep after 15 and 30 minutes
of user inactivity. To wake your computer, click the mouse or press any key
on the keyboard. Please visit http://www.energystar.gov/powermanagement
for detail information on power management and its benefits to the
environment.

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Battery Recycling
For the U.S. and Canada only:
To recycle the battery, please go to the RBRC Call2Recycle website or use the
Call2Recycle Helpline at 800-822-8837.
Call2Recycle® is a product stewardship program providing no-cost battery
and cellphone recycling solutions across the U.S. and Canada. Operated by
Call2Recycle, Inc., a 501(c)4 nonprofit public service organization, the
program is funded by battery and product manufacturers committed to
responsible recycling. See more at: http://www.call2recycle.org

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