Comprehensive Quality Assurance Plan
(QAP)
UrbanGrey Engineering Solutions
Standard Template for Contractors – Building Construction Projects
Chapter 1: Introduction
This Quality Assurance Plan (QAP) serves as a comprehensive guide for contractors
working under UrbanGrey Engineering Solutions on building construction projects. It
defines the policies, procedures, responsibilities, and documentation requirements
necessary to ensure the delivery of high-quality construction works in full compliance with
contract specifications, applicable codes, and regulatory requirements.
Chapter 2: Project Overview
• Project Name: ____________________________
• Location: _______________________________
• Client: _________________________________
• Consultant: _____________________________
• Contractor: _____________________________
• Project Duration: From ___________ To __________
• QA/QC Manager: _________________________
• Site Engineer: ___________________________
• Design Standards: IS 456, IS 383, IS 516, IS 800, etc.
• Contract Value: _________________________
Chapter 3: Quality Objectives
• To deliver construction works as per approved drawings and technical specifications.
• To ensure materials and workmanship meet required standards.
• To minimize rework and ensure first-time quality.
• To maintain comprehensive documentation and traceability.
• To ensure stakeholder satisfaction through systematic QA processes.
Chapter 4: Quality Control Organization
Provide an organization chart showing QA/QC roles, lines of authority, and communication.
Define responsibilities clearly:
• QA/QC Manager
• Site QA/QC Engineer
• Document Controller
• Lab Technician
• Subcontractor QA Personnel
Chapter 5: Quality Control Procedures
Detail quality control activities for major construction components:
• Earthworks: Compaction testing, field density, topsoil preservation
• Concrete Works: Mix design approvals, cube tests, slump test, pour card verification
• Reinforcement: Bar bending schedule, placement inspection, cover block checks
• Masonry & Plaster: Plumb, line, curing, mix verification
• Waterproofing: Method statement, flood test, membrane inspection
• MEP Installations: Alignment, pressure test, insulation, tagging
• Finishes: Surface preparation, material brand approvals, dry/wet samples
Chapter 6: Material Management
• Maintain list of approved suppliers
• Submit Material Approval Request (MAR) for all items
• Collect and verify manufacturer test certificates (MTC)
• Ensure proper storage with FIFO policy
• Conduct random third-party tests for cement, steel, aggregates, water, etc.
• Maintain material tracking register with batch details
Chapter 7: Inspection and Test Plans (ITPs)
• Prepare ITPs for each work activity.
• Define hold points, test frequency, inspection agencies.
• Incorporate references to IS codes and project specifications.
• Submit to client/consultant for approval prior to activity.
• Maintain signed ITPs as permanent records.
Chapter 8: Work Inspection Requests (WIRs)
• Submit WIRs for each major activity as per approved ITP.
• Attach checklists, pour cards, or sample test reports.
• Obtain clearance from consultant/client before proceeding.
• Maintain logbook of all WIRs raised and approvals received.
Chapter 9: Quality Documentation
Maintain a quality file including:
• Daily Site Reports
• Approved ITPs
• WIRs and MARs
• Site inspection checklists
• Test results (field/lab)
• NCRs and Corrective Actions
• Audit Reports
• Final Completion Quality Certificates
Chapter 10: Non-Conformance and Corrective Action
• Identify, document and report all deviations from approved quality standards
• Assign responsibility and root cause analysis
• Implement corrective and preventive actions (CAPA)
• Close NCRs with consultant/client approval
• Maintain NCR register with timeline and status
Chapter 11: Internal and External Quality Audits
• Conduct monthly internal audits to assess QAP implementation
• Facilitate client/consultant/third-party audits
• Prepare audit compliance reports and follow-up action plans
• Rectify observations with agreed deadlines
Chapter 12: Final Inspection and Handover
• Prepare snag list jointly with consultant/client
• Rectify all punch points before final walkthrough
• Submit final test certificates, warranty documents, and as-built drawings
• Obtain completion certificates
• Submit project closeout report with all QA/QC documentation
Chapter 13: Annexures and Formats
Include standard formats for:
• Work Inspection Request (WIR)
• Material Approval Request (MAR)
• Daily Quality Checklist
• Concrete Pour Card
• Site NCR Form
• ITP Format
• Site Observation Register
• Handover Checklist
