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Master AgentForce Free Training - Resources

The document outlines free training resources and certifications available for mastering Agentforce, including access to the Agentforce Playground and various Trailhead modules. It details instructor-led classes offered by Salesforce, which are free until December 31, 2025, and cover topics such as building AI solutions and using Agentforce. Additionally, it mentions the AI Specialist certification that validates expertise in generative AI within Salesforce.

Uploaded by

Ashok Kumar Ramsankar
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153 views7 pages

Master AgentForce Free Training - Resources

The document outlines free training resources and certifications available for mastering Agentforce, including access to the Agentforce Playground and various Trailhead modules. It details instructor-led classes offered by Salesforce, which are free until December 31, 2025, and cover topics such as building AI solutions and using Agentforce. Additionally, it mentions the AI Specialist certification that validates expertise in generative AI within Salesforce.

Uploaded by

Ashok Kumar Ramsankar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MASTER AGENTFORCE

FREE TRAINING
RESOURCES, CERTIFICATIONS,

AND HANDS-ON GUIDES


2/7

1 AGENTFORCE PLAYGROUND
To get your hands dirty with Agentforce,
you’ll need a special Agentforce
Playground, which is available through
specific modules in Trailhead.

You can find the link to access your


Agentforce Playground in “Configure an
Agentforce Service Agent”.

Master Agentforce
3/7

2 Trailhead
The “Get Ready for Agentforce” trail on Trailhead
is a great way to gain a comprehensive overview
and hands-on experience with Agentforce, even
if you’re a beginner.

Master Agentforce
4/7

Since Dreamforce, Salesforce has released


many new modules, including:
Get Ready for Agentforc
Agentforce Service Agent: Quick Loo
Agentforce Agents: Quick Loo
Quick Start: Build Your First Agent with
Agentforc
Large Language Model Data Masking in
the Einstein Trust Laye
Retrieval Augmented Generation: Quick
Loo
Get Started with the Models AP
Agentforce for Developers

Master Agentforce
5/7

Salesforce Instructor-Led
3 Classes
Salesforce currently offers four instructor-led
classes:

Build Salesforce AI Solutions: An in-person


three-day event taking place in San Francisco
and London

Get Started with Agentforce: A 90-minute virtual


session that will show you how to use Agentforce
for employee assistance

Build Your First Agent with Agentforce: 



A 90-minute virtual session where you will build
and deploy a new Agentforce Agent

Get Started with Prompt Builder: 



A 90-minute virtual session that will teach you
how to use prompt templates in Prompt Builder.

The classes are free and will be running until


December 31, 2025.

Master Agentforce
6/7

4 AI Specialist

CertificatioN
The AI Specialist certification proves your
Agentforce expertise.
It is a deep dive into generative AI and its
use within Salesforce, focusing on
configuring and applying Einstein AI tools
and explaining the Einstein Trust Layer.

Master Agentforce
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