|
COOPERVISION
CANDIDATE BRIEFING
|
ABOUT COOPERVISION
CooperVision designs and manufactures innovative, high quality contact lenses to meet a
remarkably wide range of wearer needs. They conduct extensive ongoing research and development
in optical science and collaborate closely with eye care professionals, who help identify the evolving
needs of contact lens wearers around the world.
In partnering with eye care professionals, listening carefully to their input and providing them with
insights, support and practice management tools, CooperVision help them make sure their wearers
are fit with the most appropriate contact lenses for their vision correction needs, budget and
lifestyle.
|
COOPERVISION’S CORE VALUES
WE ARE DEDICATED
We bring expertise, focus and determination to everything we do. We do not quit until the job is
done right as defined by eye care professionals, contact lens wearers and ourselves.
WE ARE INVENTIVE
We continually push ourselves to discover creative, original and resourceful ways to improve the
contact lenses we make, strengthen every relationship we build and make the most out of every
opportunity.
WE ARE FRIENDLY
We are open, easy to do business with and approachable. We always strive to do what is in the
best interest of the people we work with: eye care professionals, contact lens wearers and fellow
employees.
WE ARE PARTNERS
We collaborate and build strong relationships based on honesty, candor, trust and respect. We
value teamwork and know that by working together with eye care professionals, contact lens
wearers and employees, we will achieve far more than we can on our own.
|
WORK WITH COOPERVISION
Manager Business Systems Support
JOB SCOPE
Revenue for the Japan operation in 2022 exceeded USD 310Million and is
targeting USD500 million in the next 2 years. CVJ has a track record of
delivering strong growth and profitability, and a market leader position in the
soft contact lens category in Japan.
The Manager Business Systems Support acts as a working line manager role for
the ERP solution support team assigned to support the CooperVision Japan
business. The primary responsibility centers around production support of the
systems and IT processes related to the ERP in use with the CooperVision
Japan business. They are a trusted steward responsible for fostering a strong,
partnering relationship with business functions and leaders. They need to have
knowledge in subject matters pertaining to both IT and the various business
functions and processes. This is an active management role that requires strong
leadership, communication, and analytical skills to effectively navigate
responsibilities.
|
KEY RESPONSIBILITIES
Core Leadership
• Provide leadership by building and motivating team members to meet organizational goals.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork,
innovation, and high-quality output.
• Able to lead through influence, able to inspire trust and respect.
• Manages work assignments for direct report team members.
• Performs various HR related tasks as a direct manager, such as time tracking, coaching, counseling,
evaluations, etc.
Production Support (Run Time)
• Is fully proficient in the end user functional processes performed within the supported applications.
• Performs application system administration functions specific to application setup, configuration,
and maintenance
• Performs system, process, and application monitoring and gathers metrics.
• Provides expertise and problem resolution to functional departments when issues extend outside
the knowledge of the departmental Key Users.
• Manage the IT delivery of training curriculum and materials, and responsible for overall technology
adoption.
• Monitors and reviews service requests to ensure services are delivered to SLA and customer
satisfaction.
• Improve transparency on process and statuses.
• Collaborate with various IT departments to ensure responsiveness, adequate and timely delivery of
services, in line with agreed service levels
|
KEY RESPONSIBILITIES
Systems Development Lifecycle
• Reviews and analyzes the effectiveness and efficiency of existing systems/technologies and
develops strategies for improving or leveraging these systems. Research, identify and propose best
practices.
• Reviews requests for services/improvements and partners with business stakeholders, clarifies
objectives, determines feasibility and jointly determines business implications/value.
• Defines functional / system requirements and documents current/future state business processes.
• Ensures that any new software integration meets functional/ end user requirements, compliance,
and interface specifications, and proper documentation is maintained.
• Develops effective test scenarios, scripts, and use cases with consideration to cross-functional and
process stream impact.
• Analyzes formal test results to discover and resolve defects, bugs, errors, configuration issues, and
interoperability flaws.
• Oversees small projects and/or tasks and phases of larger projects. Responsible for coordinating
activities of teams, schedules, and resources for assigned tasks or projects.
• Develops strategies and related implementation plans in conjunction with the broader ERP
initiative. Prioritizes initiatives based on discussions with key stakeholders.
|
PERSONALITY & EXPERIENCE
Qualifications
• Excellent Knowledge of the business enterprise functions and
processes.
• Excellent analytical and problem-solving skills.
• Ability to adapt to a fast-paced and dynamic environment.
• Ability to effectively translate between functional and
technical teams.
• Ability to follow procedures and produce/maintain supporting
documentation.
• Resolves simple to complex system problems in creative ways.
• Excellent written, oral, and interpersonal communication skills
• Excellent time management.
• Highly self-motivated, self-directed, and attentive to detail.
• Ability to effectively prioritize and execute tasks in a high-
pressure environment.
• Extensive experience working in a team-oriented,
collaborative environment.
• Ability to produce high quality output.
• Ability to suggest technological solutions.
• Ability to communicate effectively with senior management.
|
PERSONALITY & EXPERIENCE
Qualifications
• Ability to build and maintain relationships by engaging business leaders to establish credibility, solve
problems, build consensus, and achieve objectives.
• Blend of technical experience, project management skills, and business acumen. Strong ERP and enterprise
application boundary system experience is a plus.
• Proven experience and understanding of the software development life cycle.
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down
multiple business and technology organizations.
• Technically competent with various software programs, including but not limited to Microsoft Office
(Word, Excel, PowerPoint), Outlook, Planview and ServiceNow.
Experience:
• 3-5 Years Management Experience With Core Job Functions
• 5-8 years of IT experience
• Proven experience in business systems and application support role(s).
• People management of small teams (1-3 employees).
• Healthcare, Life sciences industry experience is a plus.
• Commensurate Technical Experience To Perform The Job Duties.
• Must be proficient with Microsoft Office.
• Oracle EBS experience is desired.
|
KEY RESPONSIBILITIES
Education:
Bachelor’s degree in information technology, Business Administration, or related field; or an equivalent
combination of education and experience resulting in a solid understanding of job responsibilities is
preferred
About Us
CooperVision is a global leader in the contact lens industry, dedicated to helping improve the way
people see every day. Achieving that goal takes the collaboration of team members with wide-ranging
skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing
professionals.
At CooperVision, our effort to improve lives begins with our employees. We are committed to
developing people as a key global differentiator and our most important asset. We empower
employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive
benefits, and with a special focus on wellness. Our commitment to our core values and a diverse,
inclusive, employee-centric culture fuel a deeply engaged, high performing organization.
CooperVision employees pride themselves on being proactive, innovative, flexible and friendly. That’s a
strong reflection of our corporate culture—and part of the reason CooperVision may be a great
workplace for you
SUSTAINABILITY &
SOCIAL RESPONSIBILITY
In 2023, CooperVision partnered with Plastic Bank—a social enterprise building recycling ecosystems in coastal
communities—to stop ocean-bound plastic production, by offsetting their plastic consumption through Plastic
Bank’s Certified Plastic Neutral programme.
CooperVision purchase credits equal to the weight of the plastic we use in their one-day contact lenses and
packaging, and Plastic Bank collect an equal amount of plastic waste from the oceans.
Plastics are collected by local people who receive a "premium" based on the material
they collect. This premium covers necessities such as groceries, cooking fuel, school
tuition, and health insurance.
|
| THE HISTORY OF COOPERVISION JAPAN
JUNE 2003
Launch of daily disposable lens “One Day Biomedics”
DECEMBER 2003
Increased Capital to 499 million JPY
JANUARY 2005
Cooper Vision Corporation of the US merged with Ocular
Science Corporation
JULY 2005
Company name changed from Ocular Science Co., Ltd. to
CooperVision Japan Co., Ltd.
AUGUST 2006—JUNE 2009
Multiple launches of new, innovative products
AUGUST 2006—APRIL 2021
Launch of 13 new products, including Japan’s first silicone
hydrogel contact lenses for astigmatism
APRIL 2023
CooperVision partners with recycling enterprise Plastic Bank
|
THANK
YOU
