Implementing Transparency Report From The NAO
Implementing Transparency Report From The NAO
Cross-government review
Implementing transparency
Our vision is to help the nation spend wisely. We apply the unique perspective of public audit to help Parliament and government drive lasting improvement in public services.
The National Audit Office scrutinises public spending on behalf ofParliament. The Comptroller and Auditor General, Amyas Morse, isan Officer of the House of Commons. He is the head of the NAO, which employs some 880 staff. He and the NAO are totally independent of government. He certifies the accounts of all government departments and a wide range of other public sector bodies; and he has statutory authority to report to Parliament on the economy, efficiency and effectiveness with which departments and other bodies have used their resources. Our work led to savings and other efficiency gains worth morethan 1 billion in 2010-11.
Cross-government review
Implementing transparency
Ordered by the House of Commons to be printed on 16 April 2012 Report by the Comptroller and Auditor General HC 1833 Session 20102012 18 April 2012 London: The Stationery Office 16.00
This report has been prepared under Section 6 of the National Audit Act 1983 for presentation to the House of Commons in accordance with Section 9 of the Act. Amyas Morse Comptroller and Auditor General National Audit Office 13 April 2012
Successive governments have promoted transparency by developing legislation and routinely releasing more information to the public. The transparency agenda is a pledge by the Coalition Government to make government moreopen.
National Audit Office 2012 The text of this document may be reproduced free of charge in any format or medium providing that it is reproduced accurately and not in a misleading context. The material must be acknowledged as National Audit Office copyright and the document title specified. Where third party material has been identified, permission from the respective copyright holder must be sought.
Printed in the UK for the Stationery Office Limited on behalf of the Controller of Her Majestys Stationery Office 2487106 04/12 PRCP
Contents
Key facts 4 Summary 5 Part One Introduction 12 Part Two Progress of implementing transparency 15 Part Three Aligning transparency with choice and accountability 22 Part Four Aligning transparency with economic growth 29 Appendix One Methodology 33 Appendix Two Timeline of transparency achievements and future aspirations 34 Endnotes 39
The National Audit Office study team consisted of: Anthony Byrtus, Milly Cottam, RoryCrew, Daniel Lambauer, MohitParmar, Andrew Sharman andNigel Terrington, under the directionofNick Sloan. This report can be found on the National Audit Office website at www.nao.org.uk/transparency-2012phs courtesy of xxxxxxxxxxxxxxxxxxxxxxxx
For further information about the National Audit Office please contact: National Audit Office Press Office 157197 Buckingham Palace Road Victoria London SW1W 9SP Tel: 020 7798 7400 Email: [email protected] Website: www.nao.org.uk Twitter: @NAOorguk
Key facts
16bn
is the Governments estimate of the value ofpublic sector information to the UK economy in 2011
7,865
data sets were linked to the www.data.gov.uk website in December2011
47m
estimated number of visits made to the police crime map website between February and December2011
23 out of 25
commitments for central government, due by December 2011, were met by that month is the range of estimated staff costs per department in providing the standard transparency releases required of all departments is the increase in web views to school performance information compared with the same period in the previous year, since the Department for Education published its school compare web tool of www.data.gov.uk users leave the website directly from the homepage or data page of data fields for departmental spending data fully comply with HMTreasury guidance of data resources on www.data.gov.uk are machine-readable and non-proprietary, attributes sufficient for the majority of tasks needed to develop applications
82 per cent
78 per cent
75 per cent
Summary
Introduction and purpose of report
1 Successive governments have promoted transparency by developing legislation and routinely releasing more information to the public. The transparency agenda is a pledge by the Coalition Government to make government more open. The policy commitment has been taken forward through three major announcements. The first two were communicated through prime ministerial letters to government departments in May2010 and Secretaries of State in July 2011. Additional commitments were announced as part of the Chancellors Autumn Statement 2011, in November 2011. Initialdata releases related primarily to accountability for use of resources, with later announcements designed to support service improvement and economic growth. TheGovernments objectives for transparency are to:
strengthen public accountability; support public service improvement by generating more comparative data and increasing user choice; and stimulate wider economic growth by helping third parties to develop products and services based on public sector information.
2 Good quality information is crucial to effective management. Public disclosure of that information has the potential to improve accountability and support public service improvement and economic growth. Gaining value from information, however, requires its scope, quality and presentation to be matched to the purposes and circumstances of its use. This report reviews early implementation of the transparency initiatives set out in the prime ministerial letters, and considers arrangements in place to judge value for money, to establish key lessons that the Government should address:
Part One introduces the background and sets out how transparency is governed. Part Two considers the progress of implementation to date. Part Three reviews how transparency aligns with choice and accountability. Part Four considers the economic growth potential of transparency.
Progress of implementation
5 The Cabinet Office, in partnership with departments, has significantly increased the amount and type of public sector information released and met ahigh proportion of its commitments. Twenty-three out of twenty-five commitments for central government in the Prime Ministers letters due by December 2011 had beenmet. The www.data.gov.uk website, launched by the previous Government in January 2010, indexes public data releases. The number of data sets catalogued within www.data.gov.uk has grown from 2,500 in January 2010 to 7,865 in December 2011. 6 To date, compliance with transparency good practices has been mixed. Theadvisory Transparency Board developed a draft set of public data principles, which outline good practice for releasing and presenting information. Compliance with some principles is strong. Most of the data releases on www.data.gov.uk are openly available for re-use, with 86 per cent published under the Open Government Licence and three-quarters in formats whereby data can easily be reprocessed. However, in other areas there has been less progress. For example, the Cabinet Office has not yet defined how departments should prepare and disclose data inventories to facilitate wider use.
7 The transparency agenda itself does not define requirements concerning data quality disclosure. The Cabinet Office has deferred the commitment for departments to produce data quality action plans from November 2011 to May2012, to incorporate them in the next versions of departmental Business Plans. Data released under the transparency agenda ranges from audited figures and National Statistics data, subject to data protocols and reviews, through to administrative sources of varying status. In some cases, there are judgements to be made between speed of release and data quality. For example, the Treasurys guidance on spending data publication states that to produce timely data, information should be released as it was originally recorded in financial systems, unless there are material changes to the data. While the Treasury has urged departments to improve the quality of the spend data, and has required all main departments to produce data quality improvement plans, it has not required them to disclose the level of data quality to the public. The lack of common categorisation of spending, and late publication of data by many departments, hinder comparability.
12 Few departments are tracking benefits of transparency a key requirement in monitoring success and learning what works. Public interest in different types of data release has varied widely. The website www.data.gov.uk has had more than 1.75million visits since it was launched in January 2010. However, more than four-fifths of its visitors leave from either the home page or the data page on the website. This suggests that they are not accessing data during their visit, although it does not take account of other potential access points for the data, for example, linked third party websites or applications. While many departments told us that there had been limited interest in the standard releases, there has been much greater interest in releases related to the operation of public services. The police crime map website has had an estimated 47 million visits between February and December 2011. The Department for Education has reported an 84 per cent increase in the use of its comparative data on schools, compared with the same period last year, since it was consolidated in one location and data were made more accessible. 13 Alongside potential benefits from transparency, departments face risks,including:
risks to privacy when information is provided at more granular levels. Departments have conducted privacy risk assessments where they saw privacy as an issue. More generally, the Government commissioned an independent review to consider how transparency can proceed while privacy is protected. The Cabinet Office intends to respond to its recommendations in a forthcoming White Paper; fraud risks with increased transparency around contracts and payment details fraud attempts to a value of 7 million directly related to transparency releases have been found in local government, highlighting the need for effective anti-fraud measures; and other potential unintended consequences of transparency. Given the breadth of information released as part of the transparency agenda, it is likely that wider unintended consequences might result, but the Government has done little toidentify or assess the nature and scale of any such effects, either benign or adverse.
10
Conclusion
14 The strategic case for greater transparency is strong. If it is to do more than satisfy public rights to public information, however, and contribute fully to objectives set for it including accountability, service improvement, and growth, then the Government needs a firmer grip on measuring the success of the initiative. While it has begun to gather evidence of usage and benefits arising from the use of open data, it has not yet positioned this within a wider, systematic evaluative framework. Evidence on benefits should be considered alongside information on costs and risks to secure best value from the large stock of public data, match the range and presentation of data purposefully to fulfil specific objectives, ensure that risks are identified and mitigated, and secure value for money.
Recommendations
a The Government cannot maximise the net benefits of transparency without an evaluative framework for measuring the success and value for money of its transparency initiatives. It should build on its plans to identify economic and public service benefits and develop:
a better understanding of the drivers and scale of additional costs of implementing different types of public sector information release; clearer means of determining demand to support objectives of greater accountability, service improvement and economic growth, to prioritise the programme of data release; and a structured, objective evaluation of the emerging effects of transparent public data, so that efforts are focused on high-value activities, with unintended consequences mitigated.
The Government will not maximise the benefits of transparency if it does not further embed good practice principles. While the draft public data principles set a useful direction for public bodies, the Government should now define its operational requirements more clearly. Areas such as developing data inventories require clear direction so that they lead to benefits for developers and the public. Many data releases have no accompanying statement as to their quality or reliability running the risk of misleading potential users. The Government should develop a simple protocol for describing data sources, control procedures and known limitations.
11
Public service users cannot exercise their choice and hold service providers to account if the Government fails to align transparency with choice and accountability. It should:
review whether current data for choice and accountability purposes are adequate, identifying gaps and ensuring that there is a clear strategy to make necessary information available. in developing and operating markets for public services, build requirements for greater transparency of financial and performance information in future contractual arrangements.
The Government cannot extract best value from public sector information, if it does not improve on current estimates of the informations value. These estimates vary widely, hindering precise assessment of the various financial and economic factors associated with further data releases, especially where theGovernment currently charges for information. The Government should pursue its plans for the development of a research base on the economic and public service benefits of public data, and use that to target the nature and form of datareleases. The Government has identified that protecting personal data is a key risk for transparency, commissioning a review to consider the issue. In responding to the reviews recommendations, it should set out governance structures and processes required to manage this risk effectively.
12
Part One
Introduction
1.1 Successive governments have promoted more transparency of public sector information. This has involved developing legislation, for example on freedom of information, and releasing more public sector information. Transparency is a key component of the current Governments public services reform programme. Thebenefits it expects to achieve include:
helping the public to hold public bodies to account; improving value for money of public services; and realising economic benefits by helping third parties to develop applications andservices from public data.1
13
Additional commitments in Prime Ministers letter to Secretaries of State (July 2011) All items of spending to include plain English descriptions of their scope and purpose Spending on government procurement cards for transactions of more than 500 All departments to work with Cabinet Office to produce an action plan for improving data quality andcomparability
Governance arrangements
1.4 The Cabinet Office is the lead policy department, with the following main roles:
Overall coordination and monitoring. This includes defining the scope of the agenda and formulating next steps. The Cabinet Office has completed a consultation on open data and is preparing a White Paper for spring 2012. It monitors departmental compliance with transparency commitments and reports progress to the Public Sector Transparency Board. Secretariat to the Public Sector Transparency Board. The board advises, supports and challenges public bodies in implementing transparency. It is designedto ensure that users and experts have a voice in how transparency initiatives are implemented. Bringing together Whitehall officials to embed transparency across government. The Cabinet Office arranges a practitioners group and a senior officials group. Shared responsibility with HM Treasury for policy and guidance to departments on the standard transparency releases. HM Treasury leads on policy for spending-related releases, while the Cabinet Office leads on the other standard releases outlined in the Prime Ministers letters on transparency.
14
1.5 Although the Cabinet Office undertakes a lead role, other organisations have responsibilities that contribute to the agendas success, including other departments who are responsible for their own data releases (Figure 2). Responsibilities for some important elements of programme management are not clear. The Cabinet Office did not prepare an overall policy impact assessment at the outset, and there has been no systematic effort to assess the costs of implementing transparency initiatives or the benefits that result.
Selected departments
NOTE 1 Department for Communities and Local Government, The Code of Recommended Practice for Local Authorities on Data Transparency, September 2011, available at www.communities.gov.uk/documents/localgovernment/ pdf/1997468.pdf Source: National Audit Ofce
15
Part Two
Progress of implementing transparency
2.1 This Part uses the draft public data principles as the basis to consider progress of implementing the transparency agenda. The principles are not Government policy, but were developed by the Public Sector Transparency Board in June 2010 to highlight areas of good practice, including:
promoting use of the Open Government Licence enabling unrestricted re-use ofpublic data; use of a single government portal, www.data.gov.uk, for public data; encouraging data release in formats enabling easy analysis and reprocessing; developing data inventories so that it is clear what information is available; and ensuring releases are demand-led, and therefore responsive to the public.
2.2 The section also reviews areas of programme management which are crucial to securing value for money, including the Governments understanding of the costs, benefits and risks of implementing transparency.
Licensing
2.3 The Government has made significant progress in developing a non-restrictive Open Government Licence, and encouraging its adoption. Licensing is central to promoting access and allowing data to be reused. The Open Government Licence, launched in September 2010, forms part of the UK Government Licensing Framework and permits free, permanent, non-exclusive access to material made available under the licence. Analysis of data sets catalogued within www.data.gov.uk shows that 86percent are available under the Open Government Licence (Figure 3 overleaf).
16
80
86
60
40
20 13 0 1
Other/unknown
whether the website links to as full a range as possible of disclosable data. Owning public bodies are responsible for linking data to the website. However, due to the lack of publication of data inventories (see section 2.12), it is not possible to assess what proportion of the full range of disclosable data is linked to the site; and the structure and design of the website. For example, descriptive information about each data release is currently not standardised and incomplete. Users will therefore find it difficult to identify data sets that may be most useful.
17
2.6 Since its public launch in January 2010, www.data.gov.uk has had more than 1.75million visits. However, from May to November 2011, 82 per cent of all users left www.data.gov.uk having only accessed either the home page or the data page. Thisindicates that they did not find the information they were seeking, although this does not reflect other potential access points for the data, for example linked third party websites or applications. The Cabinet Office has received user feedback that the websites navigation and interface lack usability and appeal. It is currently upgrading www.data.gov.uk, to include better search functionality, a clearer standard taxonomy of the information held and designing the catalogue entry process to limit thescopeforerrors.
18
Responsiveness to demand
2.13 The draft public data principles set a clear expectation that data releases, and their formats, should be demand-led. Nine departments told us that they have actively considered public demand, for example through formal consultations, forums on websites including www.data.gov.uk, and analysis of correspondence, parliamentary questions, media enquiries and Freedom of Information requests. There are some examples of departments specifically engaging with developers, for example through workshops or representation on some sector boards.
19
2.14 The Cabinet Office did not engage with the public to establish demand for the standard data releases outlined in the Prime Ministers letters, but did consult with developers and industry to identify the additional releases announced in the AutumnStatement 20116 (see paragraph 4.1). 2.15 None of the departments reported significant spontaneous public demand for the standard dataset releases. For example, page views for transparency data on the Ministry of Justice website represented just 0.02 per cent of the overall site traffic from April to September 2011. Service-specific releases have attracted greater interest. The Department for Educations school website tool has received on average 45,000 views per month in the first two months since its release in September 2011. By comparison, the transparency page on the Departments website, which includes links to its standard data sets, received on average 600 views per month in the period from April 2011 to October 2011. However, departmental figures do not include users of third party websites or applications.
20
www.data.gov.uk 2.18 The www.data.gov.uk website was originally run by the Central Office of Information and received funding of 1.2 million in 2010-11 from the Department for Business, Innovation and Skills. In 2011-12, the project was brought within the Cabinet Office, and further engagement activity with stakeholders increased the annual running costs to 2million. The Cabinet Office hopes that improvements to the website (see paragraph2.6) will increase efficiency and lower costs. Costs of service-specific releases 2.19 In addition to the costs of implementing standard requirements, departments with sector-specific transparency commitments incur additional costs. Examples include:
the National Policing Improvement Agency produced street-level crime maps at a cost of 300,000 and estimates the annual running costs for hosting, supporting and maintaining the crime map site at more than 150,000.7 The Agency has budgeted 216,000 in 2011-12 to further develop the website, including linking crime data to police and justice outcomes; and the Department for International Development estimates that to deliver the commitment to provide full information on international development projects withavalue of more than 500 by January 2011, it incurred capital costs of 250,000, administrative set-up costs of 156,000 and has ongoing annual runningcosts of64,000.
2.20 While the above examples incurred relatively modest additional costs to make existing information more publicly available, greater costs would be associated with substantially developing new systems to provide public information where there are currently gaps. The case examples in Part Three illustrate that in many sectors existing information does not currently support individual choice or promote accountability. Benefits 2.21 Although the Government has wide-ranging objectives for transparency, few attempts have yet been made to monitor emerging benefits. In its Making Open Data Real consultation, the Cabinet Office identified six categories of potential benefits from transparency,8 and its Open for Business website provides some examples of businesses benefiting from open data.9 However, it is not yet using the six categories to set out what would constitute success, to systematically track benefits, or to promote rigorous measurement, including identifying unintended consequences. 2.22 We asked all departments whether they had identified emerging benefits from the transparency agenda. Seven departments told us that benefits had materialised, although they could not quantify them. Examples include cost reductions in travel and subsistence spending and identifying and resolving data quality problems.
21
Fraud
2.25 There are fraud risks related to the release of itemised spending transaction data. For example, fraudsters can draw on such information in attempting to redirect payments made to legitimate suppliers. The Audit Commission has reported that councils detected frauds of this type amounting to 7 million in 2010-11. Such risks can, however, be mitigated by effective financial controls which foiled 20 million of fraud attempts in the same period.11 2.26 The Government has taken steps to raise the profile of fraud prevention in local government, including the publication of a fraud prevention strategy addressing the need for better prevention and enforcement.12 In addition, the Department for Communities and Local Government has referred local authorities to fraud prevention advice published by the Chartered Institute of Public Finance and Accountancy.13
Data quality
2.27 The Cabinet Office requirement for all departments to produce data quality action plans by November 2011 has been deferred. The overall transparency agenda involves public bodies releasing multiple types of information. The range covers data approved as official statistics, which are subject to data protocols and reviews, to data sets taken directly from operational systems. There is variation in the intended accuracy of data sets, and degrees of control. In some cases, there are judgements to be made between the speed of release and data quality. The Treasurys guidance on itemised spending data states explicitly that to produce timely data, information should be released as it was originally recorded in financial systems, unless there are material changes to the data. Disclosures about data quality for these releases are not required.14 However, in January 2011 the Treasury required all main departments to produce data quality improvement plans outlining steps to improve the standardisation and quality of spenddata.
22
Part Three
Aligning transparency with choice and accountability
3.1 The Governments reform programme promotes greater choice and accountability. Transparency is central to these reforms and the Government has said that it will ensure that key data about public services, user satisfaction and the performance of all providers from all sectors is in the public domain in an accessible form. This will include data on user satisfaction, spending, performance and equality.15 3.2 To support individuals in choosing appropriate providers and holding public bodies and providers to account, we consider that the following types of information areneeded:
Descriptive information about providers, for example location and provider type. Objective, standardised activity and performance information that sets out the levels of services provided and their quality. Information about performance based on peoples experiences, for example user satisfaction information. Information on spending, enabling analysis of links between spending andperformance. Contextual information about data, including quality disclosure, to assistinterpretation.
3.3 The current state of information release, according to these criteria, is patchy. There is variation in how far current data helps people to make informed choices, and helps communities and neighbourhoods to understand the performance of public services in their area. The following examples illustrate this variation.
23
key descriptive information, including school type and capacity, pupil and workforce characteristics; comparable information on school performance, including exam results for all key stages and new data on pupil performance, by low, middle and high attainers. Thesite also links to Ofsted reports and inspection results; and information on school finances. The tool provides income and spending data, for example, spending on teaching staff.
3.6 The website does not provide parents or childrens feedback on their experiences of the school. Users can, however, access Ofsted inspection reports, which often contain summaries of the views of parents, children and governors. Ofsted also launched its Parent View website in October 2011 to collect and report parents feedback on schools.18 3.7 The information provided is standardised and comparable across all schools in England, with the following exceptions:
Spending data for academies is not recorded according to the categorisation used for school-level financial data included in the tool. The Department intends to publish academies financial data on a comparable basis in 2012. Where academies are federated under one academy trust, the data will be made availableat academy trust level rather than individual school level. The Department does not collect or publish certain data for independent schools, for example on key stage 2 attainment (because key stage 2 tests and external marking are optional), or pupil characteristics.
24
3.8 To support parental choice, the school performance tables provide in one place previously diffuse performance data. The level of public interest in that information has increased. The Department has reported that interaction with the website tool increased by 84 per cent in the last year, with 2.43 million views from September to November2011, compared with 1.3 million views for the corresponding information inthe same period of 2010.
Basic information about care providers. This data is currently provided by local authorities and the Care Quality Commission. Comparable information about the quality of providers. The Care Quality Commission registers and inspects social care providers based on 16 minimum essential standards of quality and safety. The Commission publishes results for all providers on its website. However, the standard information does not differentiate on the basis of quality, beyond the minimum standards. User feedback on providers. Some local authorities are providing, or are planning to provide, websites that capture and share users experiences of care. However, not all authorities provide this information and it is not standardised. Information about the price of care services. It can be difficult to provide price information, because prices differ across the country and vary according to the specific, and often complex, care needs of the individual user, as well as the service offered by the care provider. One local authority we visited is planning to provide information on price ranges on their website. Another will ask users of their web tool to first self-assess their needs and care budget and then suggest providers that provide services within these budgets.
3.11 Information supporting choice of community based care services is very varied across local authorities. There is currently no standard information on the relative quality of registered providers. If expanding user choice is to result in more cost-effective service provision, users will need a broader range of comparable information toinformtheir choice.
25
Basic information about neighbourhood policing team and local police force. Thecrime map profiles members of local neighbourhood police teams and provides contact details and information about beat meetings, where residents cancommunicate directly with their neighbourhood team. Comparable information about crime levels. The crime map provides monthly data for 11 crime categories for each street with eight or more postal addresses, unless there are additional privacy concerns. Users can compare crime levels with other neighbourhoods, police force areas or national averages. The Government has pledged to develop the crime map further so that by May 2012, the public can seepolice actions taken and justice outcomes for each crime. Links to Her Majestys Inspectorate of Constabulary police force profiles, which include victim satisfaction scores, and details of finances and spending, for each police force. However, this information is not broken down to ward level and the public is not able to compare spending information at the neighbourhood level to consider neighbourhood resourcing and deployment decisions, and to compare these with performance.
3.14 Although the crime map allows the public to view more detailed information on the location of criminal activity than ever before, there are two key concerns about the quality and accuracy of the data:
To protect privacy, street-level crime maps aggregate crime data and map it to an anonymous point, typically the geographical centre of a street. For example, where there are fewer than eight postal addresses on a street, the crimes may be repositioned to a nearby street. This can be misleading if crimes are attributed to a different location from where they were reported, for example a nightclub. To mitigate this problem, the crime map has, since January 2012, included locations such as nightclubs to which crimes can be attributed. While the Home Office sets central standards governing how the police should record crime, several reports have highlighted concerns about lack of consistent recording of crime across police forces.22 As the data on the crime map is provided by each police force, any quality issues with the way the crimes are recorded are replicated within the crime map. The crime map website includes a disclaimer about these general data quality issues, but does not link to specific information that enables a user to judge the robustness of recorded crime data in their area.
26
3.15 Before the launch of the crime map, the National Policing Improvement Agency conducted research, which showed that people found local police information and crime maps informative, and that greater knowledge of recorded local crime would not increase fear of crime. However, while the Home Office is taking steps to monitor and support the development of the crime map, it is not undertaking a systematic evaluation to determine its impact. Given the nature of the crime map, it may potentially drive wideranging behavioural responses. Existing sources may permit some relevant analyses: the British Crime Survey, for example, provides the Home Office with an opportunity to analyse any differences in peoples experiences or reporting of crime, depending on their reported awareness or use of crime maps. 3.16 The police crime map represents a significant step in providing information that can support better local accountability of police services. There has been a high level of demand from the public with an estimated 47 million visits between February and December 2011. Closer alignment between the crime maps and reporting of police activity and resource use would tighten accountability further. Evaluating the maps effects intended and unintended would help assess the benefits and manage risks.
27
Figure 5 Proportion of local authorities releasing data in the Code of Recommended Practice
Constitution
98
Election results
96
Committee minutes
95
Senior pay
88
Tenders
88
Contracts
71
Organisational charts
63
Asset register
0
5 20 40 60 80 100
Percentage
NOTES 1 Based on a review of 202 local authority websites undertaken in November 2011. 2 Tender and contract information includes information published on external websites.
3.19 There is variation in how far councils provide relevant information. To an extent, this reflects that some Code elements were not part of the draft Code, and therefore the Governments expectation of publication of these items is more recent. However, even for items where information is published, many of the releases do not include all of the information set out in the Code. For example, although 88 per cent of councils have published senior pay information, more than half of these releases do not describe the numbers of staff reporting to them or the budgets that they control. 3.20 We also reviewed whether councils had published their expenditure data over 500timeously and in machine-readable formats. Of the 202 councils we reviewed, 89per cent have published the data by month, with one example of weekly releases and 91 per cent have published data in a non-proprietary, machine-readable format. At the time of our review, 80 per cent had produced data from the previous month, though in 7per cent of cases, spending transaction data were four or more months old.
28
Performance information in local government 3.21 While the Government has encouraged greater transparency in local government, it has discontinued many of the existing arrangements for performance reporting. Forexample, the Government has stopped the National Indicator Set, along with some of its component data collections such as the Place Survey. Existing repositories of comparative data, such as the Audit Commissions OnePlace website, are no longer supported or updated. 3.22 The Department for Communities and Local Government (the Department) has published a Single Data List cataloguing all of the data that councils must provide to central government. However, the Department considers that the publication of this information is not currently done in a way that allows for easy comparison between councils across a range of service areas, making it hard for residents to assess relative performance and value for money. 3.23 The Departments preferred approach is for the local government sector to address this gap. The Local Government Association (LGA) in conjunction with local authorities is developing an online tool, LG Inform, which draws together comparative data to enable performance benchmarking and other analysis. The LGA expects to make the service available to the public in September 2012. The tool currently includes approximately 750metrics in total, covering a range of services. 3.24 In the future, LG Inform will allow local authorities to add voluntary additional data to the system. This is consistent with the principles of localism and reducing centrally prescribed performance data. However, voluntary data will need to be managed carefully if it is to provide meaningful information for performance measurement and accountability. For example, there is a tension between local bodies developing their own measures of performance and user satisfaction, and the demands of the public and local performance managers for comparable, benchmarked information. Suchinformation requires uniform standards and definitions. 3.25 Implementing greater transparency in local government provides new items of financial and operational information for the public. However, although the Code of Recommended Practice provides direction, there are still significant variations in how councils report this information. The Government has discontinued established performance frameworks. It considers that it is primarily for councils themselves to respond to citizens requirements, and for the sector as a whole to develop an appropriate system to allow for performance benchmarking. Through the LGA, the local government sector is leading on a tool, LG Inform, to address this issue, but this will not be available to the public until September 2012. It is too early to determine whether this will meet the performance information needs of residents.
29
Part Four
Aligning transparency with economic growth
4.1 A key objective of releasing more public sector information is to generate economic growth. The Government made a series of announcements relating to this objective in itsAutumn Statement 2011,25 including:
new open data commitments, such as real-time running information on trains from Network Rail, to support developing web-based applications enabling more productive use of passengers time; new commitments for licensing large data sets, including the Clinical Practice Research Datalink service which will provide linked, non-identifiable patient level primary and secondary health data. The Government expects this to promote growth in the life sciences research sector, for example, by reducing the costs ofclinical trials; commitments to consult, for example, on linking welfare data to other public and commercial data to develop data and analytics markets relating to customerinformation; new governance arrangements to oversee access to data held by trading funds (see paragraph 4.7); and establishing an Open Data Institute to develop business innovation and exploit commercial opportunity from releasing public data. The institute will receive 10million funding from the Technology Strategy Board over the current spending review period, with matched funding from industry and academia.
4.2 While most announcements were for future commitments, the Government made a series of data sets available with the Autumn Statement 2011, for example, detailed weather observation and forecast information (see paragraph 4.11). However, many outlined measures continue to be developed. It is therefore too early to conclude on their likely success. This section instead considers the variations in estimates of the economic value of public sector information and reviews some of the arrangements the Government has announced to stimulate growth from public data.
30
31
32
4.11 As a first step, the Government has announced some releases from these trading funds as open data. Examples include weather forecast and real-time observation datasets, and prices paid for residential property in England and Wales. The business case for this release estimated economic benefits of 60 million, with additional wider social welfare benefits of between 6 million and 27 million, over 20 years. This compares with costs of about 11 million over that period. Releasing the Met Office weather data sets make up 84 per cent of the total economic benefits.32 We tested whether the business case complied with good practice in central government, and found that:
neither the Met Office nor the Cabinet Office has assessed the impact of releasing weather data as open data on the wider market, so the benefits included in the business case are highly uncertain; it does not cover costs other than implementation costs and the loss of income due to free release of data sets previously charged for. For example, additional revenue loss may be expected from increased service competition from new commercial applications; and for the financial year 2012-13, the estimated revenue losses for the trading funds lie between 5,000 for the Met Office and 600,000 for the Land Registry. Based on revenue currently obtained from statutory and commercial data sales, this suggests that the planned releases represent only a part of the economically valuable data sets held across the four trading funds.
4.12 The Government announced in its Autumn Statement 2011 new governance arrangements for the four trading funds. They will form a Public Data Group and continue their trading functions. A separate Data Strategy Board will promote release of open data. It will receive at least 7 million in the current spending review period to buy data from the Public Data Group or wider public sector for free release. In future, the Data Strategy Board will seek to agree a proportion of dividends from the Public Data Group, to increase its funding. The Cabinet Office has not yet produced broader policy on open data from trading funds.
33
Appendix One
Methodology
Method Survey of and interviews with 16 departments and wider stakeholders described in Figure 2 Interviews with the Cabinet Offices Transparencyteam
33
To determine the Cabinet Offices role in the transparency agenda, and to collect information on the progress of implementation To supplement interview evidence
Document review of central and departmental strategic and operational plans for transparency initiatives Case studies. Analysis of schools, community based care services for adults, police, and local government sectors Consultation with developers and the media
To review case examples of how information is provided to the public for accountability purposes, and in support of wider reforms To understand the perspectives of intermediaries in realising potential benefits of transparency To assess compliance with Treasury guidance on departmental spending data, and for councils with the Department for Communities and Local Governments Code of Recommended Practice
34
Appendix Two
Timeline of transparency achievements and futureaspirations
Prepared by the Cabinet Office
The Transparency Agenda is a coalition pledge championed by the Prime Minister to make the Government more open. Every department of state and each arms-length body shares responsibility as part of this Governments drive to make public sector organisations more accountable to the British public. Much has been achieved since we have gone about opening up Whitehall and the wider public sector, changing the relationship between the citizen and state by giving people access to data that matters to them. Greater transparency enables accountability, improves choices, increases public service productivity and quality as well as encouraging social and economic growth. As a result of the work so far the public now has unprecedented access to data in government spend, transport, health, justice, crime and education. Much of this information is available on www.data.gov.uk, one of the largest government data resources in the world. We have also positioned Open Data as an integral part of the UKs economic growth strategy, announcing an ambitious package of measures in the Chancellors Autumn Statement 2011. Transparency and Open Data represent new ways of doing government. Therefore, as this agenda develops, we will continue to build the economic benefit case, demonstrating how these core operating principles can lead to new economic growth and greater efficiency within the public sector.
35
Achieved May 2010 First Prime Minister letter on transparency which included commitments for departments to publish senior staff salary details and data on central and local government spending. Public Sector Transparency Board, chaired by Minister for the Cabinet Office and consisting of public sector data specialists, meets for the first time to drive forward transparency agenda. Launch of police.uk by the Home Office which gives the public unprecedented access to crime data across the whole of England and Wales. Over 47 million visits since inception. Second Prime Minister letter on transparency which set out commitments to publish data across public services including health, transport and criminal justice. The letter also included measures to improve the quality of government data. Data on apprenticeships paid for by the Government released by Department forEducation. August 2011 Launch of Making Open Data Real consultation which set out proposals for the Governments Transparency and Open Data Strategy. Nearly five hundred responses to the Making Open Data Real consultation received from a variety of sectors such as health, industry, local and central government. Reoffending rates data published by Ministry of Justice. Free government data sets from Transport Direct published alongside road works data on strategic road network published by Department for Transport. Hospital complaints data published by NHS Information Centre. November 2011 Launch of Open Data Measures in the Autumn Statement. These included establishing a Data Strategy Board and a Public Data Group that will maximise the value of the data from the Met Office, Ordnance Survey, the Land Registry and Companies House. Sentencing by court data made available by Ministry of Justice. December 2011 7,865 data sets on www.data.gov.uk. Twenty-three out of twenty-five commitments for central government in the Prime Ministers letters due by December 2011 are met. Inaugural meeting of the Transparency Senior Officials group which coordinates progress of transparency agenda across individual government departments. Publication of prescribing data by GP practices by NHS Information Centre. Publication of clinical outcomes data by NHS Information Centre. Real-time data on strategic road network (speed congestion) and weekly rail timetable data released by Department for Transport.
June 2010
February 2011
July 2011
AugustOctober 2011
October 2011
36
Achieved continued January 2012 Publication of summary of responses to Making Open Data Real consultation alongside substantive consultation responses. Department for Education brings together school spending data, school performance data, pupil cohort data and Ofsted judgements, in a parent-friendly portal, searchable by postcode. March 2012 Cabinet Office and Department for Business, Innovation and Skills publishes the terms of reference for Data Strategy Board. Department for Transport releases a range of highways and traffic data via the Roadworks website, which includes data to help reduce congestion and enable business to make more predictable travel and logistics decisions. Publication of Open for Business which set out how open data is already fuelling UK businesses, creating jobs and supporting economic growth. This was accompanied by an interactive site to enable other organisations to tell government how they are using public data to create innovative new business models, products and services. Planned April 2012 Network Rail and the Traveline will work with the transport industry to make available timetable and real-time train and bus information to support the development of innovative applications to improve passenger journeys. Publication of the business plan for the Open Data Institute (ODI). The ODI will innovate, exploit and research the opportunities for the United Kingdom created by the Governments Open Data policy. In addition the ODI will develop the economic benefits case and business model for Open Data. United Kingdom to take over co-chairmanship of the Open Government Partnership from the United States. The Open Government Partnership is a multilateral initiative with more than 50 member countries that aims to secure concrete commitments from governments to promote transparency, empower citizens, fight corruption, and harness new technologies to promote prosperity and reduce inequalities. Department of Health to release data about the quality of postgraduate medicaleducation. Clinical audits and NHS staff satisfaction data released by Department of Health. Mid-2012 Cabinet Office to publish Transparency and Open Data products setting out the Governments vision for embedding Transparency and Open Data as core operating principles of the public services. These products will include a formal response to the Kieron OHara report on privacy and transparency. Cabinet Office will continue to build an evidence base to demonstrate how increased transparency can promote economic growth and greater efficiency within the public sector. Individual departmental Open Data Strategies due for publication. www.data.gov.uk will be refreshed alongside ongoing work with government departments to help them improve quality of their metadata (information about the data) and to increase the portfolio of their published datasets. Home Office to release Crime Mapper to Justice Mapper data.
37
Planned continued June 2012 Department for Education to open up access to anonymised data from the National Pupil Database. Health and Social Care Information Centre will provide a service link to primary and secondary healthcare datasets to reinforce the UKs position as a global centre for research and analytics and boost UK life sciences. NHS Information Centre will publish further prescribing data. Open Data Institute due to open. During and beyond 2012 Department for Work and Pensions and Cabinet Office via the new Welfare Sector Transparency Board will consider opportunities for securely linking welfare datasets to other government and commercial datasets to increase their value to the industry. Department for Work and Pensions will consult on the content of anonymised fit note data from 2012 to drive innovation in the occupational health sector and improve management of sickness absence. Department for Work and Pensions will design the Universal Credit system so that aggregate benefits data can be published during the first year of the live running of the system. Department for Health will ensure all NHS patients can access their personal GP records online by the end of this Parliament. Department for Transport plans to legislate to give the Civil Aviation Authority the power to publish data on the performance of aviation service providers. The Cabinet Office will set up an Open Data User Group (ODUG) to support the work of the new Data Strategy Board (DSB). The ODUG will advise the DSB on public sector data that should be prioritised for release as open data. Note: planned release dates are correct at the time of going to press.
September 2012
38
Specific responsibilities of departments are set out in a number of documents, including the Prime Ministers letters of May 2010, and July 2011, and in departmental Open Data Strategies which detail current and planned data releases that departments themselves are responsible for delivering. Open Data Strategies are due for publication for the first time later in the year and will be included in departments business plans and refreshed yearly thereafter. The Cabinet Office also has a small strategic team that aims to provide strategic leadership on this agenda, and specifically is responsible for:
Bringing together officials from across government to help promote and deliver transparency agenda. Advising the Government on the progress of the transparency agenda. Providing a secretariat to the Transparency Board. Providing guidance and approving departmental Open Data Strategies. Managing and developing the www.data.gov.uk website. Working with other departments such as the Ministry of Justice to look at the legislative landscape around transparency agenda. Setting up the Open Data User Group to provide advice on release of Open Data to the Data Strategy Board. Setting up the Open Data Institute. Developing policy in areas specified in the timeline.
39
Endnotes
1 2 3 Cabinet Office, Transparency-overview. www.cabinetoffice.gov.uk/content/ transparency-overview HM Treasury, Autumn Statement 2011, available at http://cdn.hm-treasury.gov.uk/ autumn_statement.pdf Prime Ministers letter to Cabinet Ministers on transparency and open data, July2011, available at www.number10.gov.uk/news/letter-to-cabinet-ministers-ontransparency-and-open-data/ By February 2012, six departments had not yet provided their spending data for December 2011. Available at www.hmrc.gov.uk/transparency/implementation-plan.htm HM Treasury, Autumn Statement 2011, available at http://cdn.hm-treasury.gov.uk/ autumn_statement.pdf This excludes staff costs of the National Policing Improvement Agency crime mapteam. Cabinet Office, Making Open Data Real: A Public Consultation, August 2011. The website is available at http://communities.maven-cast.com/pg/groups/3731 K OHara, Transparent Government, Not Transparent Citizens: A Report on Privacy and Transparency for the Cabinet Office, Cabinet Office, 2011. Audit Commission, Protecting the public purse, 2011, p. 21. Home Office, Fighting Fraud Locally: The Local Government Fraud Strategy, April2012, available at www.homeoffice.gov.uk/publications/agencies-publicbodies/nfa/fighting-fraud-locally-strategy/. The Department for Communities and Local Government also issued in May 2011 a ten-point checklist to assist councils in tackling fraud, available at www.communities.gov.uk/news/newsroom/1899161 See Department for Communities and Local Government, The Code of Recommended Practice for Local Authorities on Data Transparency, September2011, para 16, available at www.communities.gov.uk/documents/ localgovernment/pdf/1997468.pdf HM Treasury, Guidance for publishing spend over 25k, sections 2.10 to 2.12, available at www.hm-treasury.gov.uk/d/government_spend280211.pdf Cabinet Office, Open Public Services: White Paper, 2011, p. 14.
4 5 6 7 8 9 10 11 12
13
14 15
40
16 17 18 19 20
Department for Education, The Importance of Teaching: White Paper, 2010, pp. 66ff. The website is available at www.education.gov.uk/schools/performance The website is available at http://parentview.ofsted.gov.uk/ Equalities and Human Rights Commission, Close to home: An Inquiry into older people and human rights in home care, 2011. Prime Ministers letter to Government departments on opening up data, May2010, available at www.number10.gov.uk/news/letter-to-government-departments-onopening-up-data/ The website is available at http://www.police.uk/ The most recent is Her Majestys Inspectorate of Constabulary, The crime scene: Areview of police crime and incident reports, January 2012. Department for Communities and Local Government, Accountability: Adapting to decentralisation, 2011, section 1. Department for Communities and Local Government, The Code of Recommended Practice for Local Authorities on Data Transparency, September 2011, available at www.communities.gov.uk/documents/localgovernment/pdf/1997468.pdf HM Treasury, Autumn Statement 2011, available at http://cdn.hm-treasury.gov.uk/ autumn_statement.pdf G Vickery, Review of Recent Studies on PSI Re-use and Related Market Developments, 2011, pp. 335. Cabinet Office, Further Detail on Open Data Measures in the Autumn Statement 2011, 2011, p. 3. Office of Fair Trading, The commercial use of public information, 2006. Office of Fair Trading, The commercial use of public information, 2006, Annex G,pp. 1920. R Pollock, Welfare Gains from Opening up Public Sector Information in the UK, University of Cambridge, undated, p. 2, available at http://rufuspollock.org/ economics/papers/psi_openness_gains.pdf D Newbery et al., Models of Public Sector Information Provision via Trading Funds, Department for Business, Enterprise and Regulatory Reform and HM Treasury, 2008. Costs and benefits in this paragraph are discounted in line with HM Treasurys Green Book guidance. The Department for Culture, Media and Sport did not take part in this work.
21 22 23 24
25 26 27 28 29 30
31 32 33
SA-COC-1605
Design and Production by NAO Communications DP Ref: 009823-001 This report has been printed on Consort 155 and contains material sourced from responsibly managed and sustainable forests certified in accordance with the FSC (Forest Stewardship Council). The wood pulp is totally recyclable and acid-free. Our printers also have full ISO 14001 environmental accreditation, which ensures that they have effective procedures in place to manage waste and practices that may affect the environment.
Published by TSO (The Stationery Office) and available from: Online www.tsoshop.co.uk Mail, Telephone, Fax & Email TSO PO Box 29, Norwich NR3 1GN Telephone orders/General enquiries: 0870 600 5522 Order through the Parliamentary Hotline Lo-Call 0845 7 023474 Fax orders: 0870 600 5533 Email: [email protected] Textphone: 0870 240 3701 The Parliamentary Bookshop 12 Bridge Street, Parliament Square, London SW1A 2JX Telephone orders/General enquiries 020 7219 3890 Fax orders: 020 7219 3866 Email: [email protected] Internet: http//www.bookshop.parliament.uk TSO@Blackwell and other Accredited Agents
16.00
ISBN 978-0-10-297550-5
9 780102 975505