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TABLE OF CONTENTS

INTRODUCTION 3
BRIEF HISTORY 6
VISION, MISSION AND MANDATE 8
Module I MAWAD WSP TEAM
1.1 Management Support 10-14
1.2 Defined Roles and Adequate Qualification
• MAWAD WSP Team Structure/Organogram 15
• MAWAD WSP Team Roles and Responsibilities 16-17
• MAWAD WSP Team Members Contact Details, Expertise 18-19
• Skills Needed to Complete a WSP Team 20
1.4 1.3 WSP Stakeholders 21
Module II MAWAD WATER SYSTEM DESCRIPTION 22
2.1 Intended Users and Use of Water 23
2.2 Number of Active Service Connections per Barangay 24
2.3 Number of Active Service Connections per Classification 25
2.4 MAWAD Quality Policy and Commitment 25
2.5 Drinking Water Quality Standards 26-27
2.6 Schematic and Process Flow Diagram
• MAWAD Service Area Map 28
• MAWAD Water Supply System Schematic Diagram 29
• Process Flow Diagram (per water source) 30-32
2.7 MAWAD Storage Tanks 33-36
2.8 MAWAD Treatment Facilities 37-38
HAZARDS AND HAZARDOUS EVENTS IDENTIFICATION AND RISKS
Module III 39
ASSESSMENT
3.1 Risk Assessment Methodology 39-41
3.2 Hazard Identification and Risks Assessment Table 42
CONTROL MEASURES, VALIDATION, RISK REASSESSMENT AND
Module IV 43
PRIORITIZATION
4.1 Determination and Validation of Control Measures,
43-46
Reassessment and Prioritization of Risks Table
Module V IMPROVEMENT PLAN 47
5.1 Improvement Plan Table 47-48
Module VI MONITORING OF CONTROL MEASURES 49
6.1 Monitoring of Control Measures Table 49-51
Module VII VERIFICATION OF EFFECTIVENESS OF WSP 52
52-54
7.1 Verification – Monitoring Table

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Module VIII MANAGEMENT PROCEDURES 55
8.1 Standard Operating Procedures (SOPs) 55-60
8.2 Corrective Action
• For Major Incident Operation 61-62
• For Other Incident Operation 63-64
8.3 Response Plan for Emergency 65
8.4 List of Emergencies that would Trigger WSP Activation 65
8.5 Persons/Agencies to Notify in Case of Emergencies 66
8.6 Emergency Protocols 67
8.7 Communication Protocols 68
Module IX SUPPORTING PROGRAMS 69
9.1 Supporting Programs Table 69
Module X PERIODIC REVIEW OF WSP 70
10.2 WSP Interim Review Plan Table 70
Module XI REVISION OF THE WSP FOLLOWING AN INCIDENT 72
ACKNOWLEDGMENT 73
LIST OF ABBREVIATIONS 74
GLOSSARY OF TERMS 75
REFERENCES 76
ANNEXES
• Annex A – Standard Values, Method of Detection and Points of Compliance
77
for Microbiological Quality of Drinking Water
• Annex B – Mandatory Drinking-Water Quality Parameters 77
• Annex C – Minimum Frequency of Sampling for Microbiological Examination
78
of Drinking Water
• Annex D – MAWAD December 2024 Microbiological Examination 80-85
• Annex E – MAWAD Annual Physical and Chemical Examinations of Drinking
86-87
Water (2024)
• Annex F – MAWAD Chlorine Residual Test Summary (January-December 2024) 88

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 INTRODUCTION
An approach termed as a Water Safety Plan (WSP) is the most effective way
of consistently making sure of the safety of drinking water utilizing a comprehensive
risk management approach from the water sources to consumers that is within the
WHO guidelines for drinking water quality. These guidelines consider WSPs as one of
the key elements of an overall management framework for ensuring safe drinking
water.

This manual for WSP Implementation helps water providers to implement a

WSP in their day-to-day operation of their water schemes. It can also be a guide for
methods of securing water safety through a variety of interventions and processes by
water operators in servicing both the community and consumer households.

The WSP is a way of securing the safety of drinking water, through the use of
a thorough risk assessment and risk management approach that covers all steps in
water supply starting from source to consumer lines. WSP is the most effective means
of efficiently and effectively making sure of the safety of a drinking water supply. It
identifies credible risks in the water supply system from the source to consumer,
prioritize such risks and put in place control to mitigate them. WSP also includes
processes to monitor and validate the effectiveness of management control systems
and the quality of the water produced. A Water Safety plan is vital in providing a
preventive risk management system in water system.

The primary objectives of a water safety plan are to ensure excellent water
supply to protect human health through processes and good water supply practices
such as minimization of contamination of water sources, eradication of contaminants
using appropriate water treatment methods and the prevention of contamination
within the distribution network and system.

The objectives of a WSP are fulfilled by:

• Developing an understanding of the specific system and its capability to

supply water that meets water quality targets;
• Identifying potential sources of contamination and how they can be
controlled;
• Validating the control measures employed to control hazards;
• Implementing a system for operational monitoring of the control measures
within the water system;
• Carrying out timely corrective actions, to ensure that safe water is
consistently supplied;
• Undertaking verification of drinking-water quality to ensure that the WSP is
being implemented correctly and is achieving the performance required to meet
relevant national, regional and local water quality standards or objective.

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 WSP is the most effective means of monitoring a safe supply of drinking water
to the public. Comprehensive risk assessment and risk management form the
backbone of these plans which aims to steer management of drinking water-related
health risks away from end-pipe monitoring response.

The water service provider must carry out thorough assessment of the water
supply process from water source to the consumer’s tap and then investigate
appropriate steps toward minimizing these risks.

Some of the key components of any WSP include operational monitoring -

to identify control measures in the drinking water system; and management plan – to
document the system assessment, describe actions taken during various operational
conditions and define monitoring and communication plans.

As part of Maluso Water District’s (MAWAD) vision and mission which is to

provide its service area with sufficient, safe and potable water supply, MAWAD
created in 2015 its own water safety plan. The main objective of this water safety plan
is to make sure that every point of MAWAD’s water supply adheres to its vision and
mission ensuring that the water is supplies to its consumers is safe. Thus, this water safety
plan is made as a guide to ensure safe and potable water is being served at all times.
The MAWAD water safety plan includes improvement, enhancement and
expansion of the current water supply system. Notable developments throughout the
years are also mentioned in the revisions made on this WSP.

Justification of Development of this WSP

On 2009, the World Health Organization (WHO) published the detailed

guidelines in the preparation of Water Safety Plan (WSP). In 2014, the Department of
Health (DOH) issued Administrative Order No. 2014-0027 dated 04 September 2014,
otherwise known as the National Policy on Water Safety Plan for all Drinking Water
Providers, requiring all water utilities to develop and maintain its own WSP in
accordance with the guidelines set forth therein. Moreover, Local Water Utilities
Administration (LWUA) issued a Memorandum Circular 10-2014 making the WSP part
of the institutional requirements for all water districts and has formed part of the
components in the water district’s performance evaluation.

The development and implementation of Maluso Water District (MAWAD)

WSP are continuous incremental process, with improvements made over time
according to the significance of the risks, available resources, and knowledge. Some
utilities may

be more experienced in identifying and managing risks than others, but

each one can improve, and should improve continuously over time at a suitable
pace. WSP aims to: (a) minimize contamination in water sources, (b) reduce or
remove contamination by proper treatment, such as disinfection, (c) prevent
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contamination during storage, distribution and handling, (d) assure the consuming
public that the water delivered through their pipes is potable and safe for drinking.

MAWAD management shall provide personnel training and internal audit

to review the effectiveness of this procedure and for the development of
management procedures. Hygiene and Sanitation campaign must be conducted to
all MAWAD areas to ensure awareness and importance of sanitation to all individuals.

MAWAD exerts all possible, practical and economical efforts to provide

sustainable, adequate, potable water supply at affordable rates to all residents of
Maluso Municipality. Control measures and monitoring schemes are in place to
safeguard and protect the municipality’s water resources.

MAWAD recognizes the importance of the formulation of a comprehensive

Water Safety Plan that will serve as a guide in effectively managing its water
resources to be able to fulfill its mandate of supplying safe and potable water to its
concessionaires. MAWAD organized a diligent team composed of employees from
different functional units to assess and develop and eventually institutionalize the
WSP.

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 BRIEF HISTORY

The inability of the Maluso Municipal Water System to sustain its water
concessionaires’ demands led to the passing of the Sangguniang Bayan Resolution No.
103 dated September 24, 1990, forming the Maluso Water District (MAWAD) with the
condition that an NGO (non-governmental organization) would provide financial
assistance for the construction of new water system for the Poblacion of Maluso.
Following its formation on June 1992, the Maluso Water District acquired the ownership
and management of the entire system in accordance with Presidential Decree No. 198.
Pursuant to its creation by virtue of P.D. 198, as amended, the Local Water Utilities
Administration (LWUA) issued the Certificate of Conformance No. 512 to Maluso Water
District on October 14, 1992.

Prior to the issuance of the Certificate, on March 12, 1992, the Supreme Court
declared that all water districts in the country which were created under Presidential
Decree 198, including Maluso Water District, is government – owned and controlled
corporation. MAWAD, just like any other water districts throughout the country, is a self-
sustaining government corporation that does not receive subsidy from neither national
nor local government. It generates its own revenue from the sales of water and other
relevant services it provides to its concessionaires. Just like any government entities,
Maluso Water District is also covered by the rules and regulation of the Civil Service
Commission (CSC), Commission on Audit (COA), Department of Budget and
Management (DBM) and other regulatory institutions of the government.
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 VISION, MISSION AND MANDATE

Vision :

Maluso Water District (MAWAD)

would be one of the proficient, safe and clean water providers by 2030.

Mission :

To realize its vision, Maluso Water District pledges to:

1. Serve proficiently adequate, safe and potable water supply;

2. Deliver excellent public service by upholding its performance pledge at all

times;

3. Continue exploring on water supply advancement and innovation;

4. Pursue technique to sustain and maintain its system and resources and ensure
its resiliency against climate change;

5. Discover and develop measures continuously to address various WD problems;

and

6. Strengthen manpower capacity to adapt to changing technical and

technological trends.

Mandate :

As a water utility, MAWAD is mandated to;

1. To acquire, install, improve, maintain and operate the water supply and
distribution system for domestic, industrial, municipal and agricultural uses for
residents and lands within the boundaries of such district;

2. Provide, maintain and operate wastewater collection, treatment and disposal

facilities;

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3. Conduct such other functions and operation incidental to water resource
development, utilization and disposal within such district as necessary or
incidental to said purpose;

4. To provide adequate, affordable supply of potable water to its

concessionaires;

5. To attain corporate affordable viability, maintain organizational efficiency

and to pursue technological dynamism and consciousness in environmental
protection; and

6. To sustain a reliable system for the benefit of all people within its service area.

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 MODULE 1
WSP TEAM

DESCRIPTION

The initial step in the development of Water Safety Plan (WSP) is to assemble
a team to plan and develop WSP. The purpose of the team is to prevent/minimize
contamination at source, reduction/removal of contaminant through treatment
processes, and prevent recontamination during storage, distribution and handling
of water. The team is also responsible in planning, developing, verifying,
implementing, maintaining, reviewing and updating the WSP. The Maluso Water
District (MAWAD) Water Safety Plan (WSP) Team is composed of employees who
have adequate experience and expertise to understand the processes of the
whole water supply chain, knowledge on the health-based targets and water
quality standards which have to be achieved, well-placed to assess the risks of the
water supply system and are capable of making decisions.

1.1 MANAGEMENT SUPPORT

Maluso Water District (MAWAD) fully supports the development and

implementation of the Water Safety Plan (WSP) and to ensure the protection of
human health and ensuring good water supply practice.

By virtue of the MAWAD Board Resolution No. 025-001, Series of 2025 dated
January 16, 2025, and General Manager Office Memorandum No. 2025-001 Series
of 2025 dated January 2, 2025, the management manifested its support to the
development and implementation of the Water Safety Plan (WSP) of Maluso Water
District (MAWAD), and to the creation of the WSP Team.

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1.1.1 Board Resolution

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1.1.2 Office Order

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1.2 DEFINED ROLES AND ADEQUATE QUALIFICATIONS

The WSP Core Team is composed of MAWAD employees from units namely:
Maintenance, Production, Financial and Administrative who have technical
expertise and knowledge on the operation and documentation needed for the
development, implementation, auditing of the WSP.

WSP Team Organogram

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MAWAD WSP Team Roles and Responsibilities

NAME JOB TITLE Organization, Work Group Expertise/Knowledge Roles in the WSP Team

*Responsible in overseeing the implementation and

monitoring of WSP;
*Ensures that the WSP is properly developed,
implemented and maintained
*Supervised the overall function of the WSP team
SALIE D. FRANCISCO General Manager *Aids the overall function of the WSP (development, Team Leader
implementation, maintenance and applicable revision)
*Coordinates to all concerned for the closure of
assessment, audit findings and gaps
*Ensure that the WSP is properly developed,
implemented and maintained;
*Performs the function of the team leader in his
SARIB B. LABORTE Records Assistant absence Assistant Team Leader
*Assists the Team Leader
Industrial Relations Management
RAD A. LUY *Aids in budget/financial needs documentation Finance/Admin
Officer A (IRMO-A)
Senior Accounting Processor A
MARY ROSE E. ALIMUDDIN
(SAP-A)
*Aids in preparing WSP, including revising
NURSALYN MUAJI Administrative Aide *Documents meeting, prepares minutes of said Secretariat
meetings and other WSP team matters
SHEENA JAILANI Support Staff

DARWISA I. TAHIL WRFT-B *Provides data and expertise on water abstraction &
storage.
*Provides data in a daily basis on operation, Water Sources
MAHMOD AHMAD Utility Worker A
maintenance of Upper Mahayahay Surface Water (Maintenance/monitoring)
Source
JAMHASRI JALA WRFT-B

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 TAHI DASSANI
WRFT-B
*Provides data and expertise on water abstraction &
storage. Treatment Plant
SAKILAN LUMAYON Watchman
*Provides data in a daily basis on operation, (Monitoring/Maintenance)
maintenance of the Treatment Plant
ULLA JAMJAD Watchman

OMAR SAHI WRFT-A

*Provides data and expertise on water abstraction &
storage. Distribution/Transmission
JOEL PATIÑO Utility Worker
*Provides data in a daily basis on operation, (Monitoring/Maintenance)
maintenance of the distribution/transmission lines
EROLFLIN ELUDO Driver

HAYIB SAHIBAD WRFT-B

MAGDALENA BELOCURA Administrative Aide *Provides data and expertise on water abstraction &
storage. Consumers’ Premises
*Provides data in a daily basis on operation, (Monitoring/Maintenance)
DELMAR MANAOL Maintenance Man maintenance of the distribution/transmission lines

ERWIN ELUDO Maintenance Man

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MAWAD WSP Team Members Contact Details and Expertise

EXPERTISE
CONTACT
NAME ROLE
POSITION DETAILS
1 2 3 4 5 6 7 8 9
a b c d a b c a b a b c d
ENGR. SALIE D. FRANCISCO General Manager 09264384422 Team Leader x x x x x x x x x x x x x x

SARIB B. LABORTE Records Assistant 09755601467 Asst. Team Leader x x x x x x x x x x x x x x

RAD A. LUY IRMO-A 09751439901 Finance/Admin. x x x x x x x

MARY ROSE E. ALIMUDDIN SAP-A 09177284900 Secretariat x x x x x

NURSALYN MUAJI Admin. Aide 09066424129 Secretariat x x x x x

SHEENA JAILANI Support Staff 09534502172 Secretariat x x x x x

DARWISA TAHIL WRFT B 09533943243 Water Sources x x x x x x x x x x x x

(UM Surface)
MAHMOD AHMAD Utility Worker A 09533943260 Water Sources x x x x x x x x x x x
(UM Spring)
JAMHASRI JALA WRFT-B 09658272256 Water Sources x x x x x x x x x x x
(UM Spring)
TAHI DASSANI WRFT B 09262009434 Treatment Plant x x x x x x x x x x x x

SAKILAN LUMAYON Watchman Treatment Plant x x x x x x x x x x x

ULLA JAMJAD Watchman 09978857261 Treatment Plant x x x x x x x x x x

OMAR SAHI WRFT A 09269638298 Distribution/Transmission x x x x x x x x x x x x

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JOEL PATIÑO Utility Worker 09559167778 Distribution/Transmission x x x x x x x x x x x

EROLFLIN ELUDO Driver 09364965506 Distribution/Transmission x x x x x x x x x x x

HAYIB SAHIBAD WRFT B 09261559790 Consumer Premises x x x x x x x x x x x x

MAGDALENA BELOCURA Admin. Aide 09066151641 Consumer Premises x x x x x x x x x x x

DELMAR MANAOL Maintenance Man 09538677802 Consumer Premises x x x x x x x x x x x

ERWIN ELUDO Maintenance Man 09350823347 Consumer Premises x x x x x x x x x x x

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Skills Needed to Complete a WSP Team

Technical expertise on the operation and maintenance of;

a. Source
b. Storage
1 c. Treatment
d. Distribution
Provide operational support for the WSP in terms of
a. Administrative
2 b. Financial
c. Technical
Capable of communicating the WSP objectives and outcomes
a. Inside the WD
3
b. Outside the WD
4 Understand water quality targets to be met
5 Understand the impact of proposed water quality controls in the environment
6 Knows the regulation
7 Familiar with training and awareness programs
8 With Authority
Other team members
a. Resource persons
b. Coordinator
9 c. Secretariat
d. Documentation

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 1.3 WSP STAKEHOLDERS

Record
Relationship to drinking Point of contact Stakeholders Interaction
Name Key point of
water supply issues with WSP Team point of contact Mechanism
Interaction
LGU Regulator on water quality Assist/ support in Team Leader Administrator Reporting/ Reports on
maintaining water Scheduled Microbiological
potability meetings Analyses/ Minutes
of Meetings
LWUA Regulator on Provide standards for Team Leader Officers-in- Reporting of water Monthly Data
water quality safe water Charge quality Sheet/
Microbiological
Analyses
DOH Regulator on Provide standards for Team Leader Officers-in- Reporting of water Monthly Data
water quality safe water Charge quality Sheet/
Microbiological
Analyses
MPWH Partner in water May damage Team Leader Officers-in- Meetings Minutes of Meetings
supply/distribution pipelines for Charge
distribution
MENRE Partners in tree planting Affect water supply Team Leader Officers-in- Dialogue Reports/Letters
sustainability Charge
SUPPLIER Source of chemicals, May affect water Team Leader Owner/Manager Purchases Purchase Orders/
materials and equipment potability Vouchers/reports

PNP, AFP, Local Partners in water security Aid in maintaining Team Leader Officers-in- Meetings Minutes of Meetings
Barangay Units security in water Charge/
(in the service sources Brgy. Chairmen
area)
ZCMC, DOST Testing facilities Determine water Team Leader Officers-in- Water sample Reports on
potability Charge testing Microbiological
Analyses
Consumers/ Clients/Partners First to be affected of Team Leader Owners Request/ Request Forms
Refilling Stations water quality Complains
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 MODULE 2
WATER SYSTEM

DESCRIPTION

The Maluso Water District is blessed with two (2) types of water sources; spring
and surface water as shown in the table above. The spring and surface sources are
located at Barangay Upper Mahayahay & Lower Mahayahay which are
approximately 7 and 5 kilometers respectively from the service area.

The Upper Mahayahay spring source is a cluster of springs about 20 m apart

and is provided with an intake box. The elevation of the intake box above the service
area is about 54 meters. The combined capacity of the springs is about 14 lps. The
water from the spring source is brought to the Treatment Plant for chlorination thru 150
mm PVC pipelines.

The surface water gathered from the creek at Upper Mahayahay has a
capacity of about 21.00 lps. The water is first filtered in the filtration gallery then passes
through the water catchment intake dam to be stored in the collection and storage
boxes. The water then is brought to the Water District Treatment Plant crossing 5.0 km
thru a 200 mm PVC pipeline.

The capacity of the Lower Mahayahay spring source is about 6 lps. Said source
and its facilities were temporarily unused due to the place’s critical security condition.
It was, however, re-used in 2016.

All sources mentioned above flow to the water treatment plant and service
area by natural gravity.

Type Address Capacity

Spring Lower Mahayahay 6 lps

Spring Upper Mahayahay 14 lps

Surface Water Upper Mahayahay 21 lps

The franchise coverage of Maluso Water District covers the entire area of the
Municipality, which is composed of 20 Barangays. Its present service area where the
pipeline of MAWAD passes is Eleven (11) Barangays and about 70% of the municipal
population. As of December 2024, the total active concessionaire of the district is
3,789 which is equivalent only to approximately 18,945 municipal population.

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2.1 INTENDED USERS AND USE OF WATER

The water supplied by Maluso Water District (MAWAD) is primarily intended for
domestic uses such as drinking, washing, personal hygiene and other human
activities. Water is not advisable for aquarium activities for fish species and
amphibians and other sensitive domesticated animals because of the chlorine’s
presence in the water which can be harmful to them.

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 2.2

200
400
600
800

0
1000
1200

1
Townsite

2
Upper Port Holland

3
Lower Port Holland

4
Shipyard Tabuk

5
Shipyard Main

2022
6
Samal Village

2023
7
North Gaunan

2024
8
South Gaunan

9
Fuente Maluso
ACTIVE SERVICE CONNECTIONS PER BARANGAY

10
Batungal

11
Lower Mahayahay

12
Taberlongan
Active Service Connections (2022-2024)

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2.3 NUMBER OF ACTIVE SERVICE CONNECTION PER CLASSIFICATION

CLASSIFICATION NUMBER OF ACTIVE SERVICE

CONNECTION
(as of December 2024)

Residential 3,713

Government 26

Commercial 50

TOTAL 3,789

2.4 MAWAD QUALITY POLICY AND COMMITMENT

MAWAD is committed to provide safe and potable water to the community it

serves. This commitment is a great responsibility in protecting public health and safety
through delivery of water which adheres to generally accepted standards of drinking
water. In partnership with the stakeholders, MAWAD is committed to;

1. Comply with the government mandated and internationally accepted

standards on drinking water;

2. Manage and maintain and ensure water quality from all points along the
water delivery pipelines to the consumer’s tap;

3. Adopt a health-based approach in which potential hazards are identified

and manage to minimize any threat to water quality. Then ensuring that effective
incident and emerging responses are in place;

4. Establish effective monitoring program to systematically monitor the quality

of drinking water; and

5. Develop contingency and incident plans that will be periodically reviewed

and updated

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 2.5 DRINKING WATER QUALITY STANDARDS

Water Quality Requirements

MALUSO WATER DISTRICT follows the standards set by the Administrative Order
No 2017- 0010 Philippine National Standards for Drinking Water (PNSDW) of 2017
(Annex A-C). The laboratory personnel conduct the following tests through the
Department of Health (DOH) accredited laboratory:

a. Microbiological Test

Microbiological test is conducted through random sampling using sterilized glass

bottle in household points within the service area. This test is being conducted monthly
at pre-selected sampling points in the distribution system and at every source. One
sample a month should be taken for every 5,000-person served by the Maluso WD.
Samples are brought to accredited laboratory for testing. The test results are saved in
a database where the reports are generated and being submitted monthly to LWUA
and Municipal Health Office within the service area of Maluso WD. Shown in Annex D
is the microbiological test result conducted by MAWAD from its consumers for
December 2024.

b. Physical-Chemical Test

This test is conducted annually (See Annex E). The test measures Physical and
Chemical components to the water being supplied. Records of all water quality analyses
are properly kept for future references. Should a sample be found not to conform to
standards or should contamination occur as evidenced by the result of water quality
test, a sanitary survey is conducted by Maluso WD to determine the causes of
contamination and corrective measures were done to upgrade quality of water supply.
Some corrective measures are extensive disinfection, line flushing, leak repairs, cross
connection elimination and other corrective actions. The following are the parameters
being measured by the test:

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 Mandatory Drinking-Water Quality Standards

2017 PNSWD Max

No. Parameter Sampling Point
Limit
Thermotolerant Treatment Plant <1.1 MPN / 100
1
Coliform Outlet/Source and ml
E.coli Consumers' Taps
Treatment Plant
2 Arsenics (As) 0.01 mg/L
Outlet/Source
3 Cadmium (Cd) Consumers' Taps 0.01 mg/L
4 Lead (Pb) Consumers' Taps 0.01 mg/L
Treatment Plant
5 Nitrate (NO3) 50 mg/L
Outlet/Source
Treatment Plant
6 Color (Apparent) Outlet/Source and 10 TCU
Consumers' Taps
7 Turbidity Consumers' Taps 5 NTU
Treatment Plant
8 pH Outlet/Source and 6.5 to 8.5
Consumers' Taps
Total Dissolved Treatment Plant
9 600 mg/L
Solids Outlet/Source
Treatment Plant 0.3 to 1.5 CI2 Res.
Disinfectant
10 Outlet/Source and 0.2 to 0.4 ClO2
Residual
Consumers' Taps Res.

c. Chlorine Residual Monitoring

Residual chlorine is the amount of chlorine that remains in the water after a
certain period or contact time. Water treatment personnel must ensure that there is
proper amount of residual chlorine as the water reaches the end point of the system.
The Philippine National Standard for Drinking Water (PNSDW) 2017 requires a residual
of 0.3 ppm to 1.50 ppm prior to distribution.
The quality of water complies with the standards set by the Philippine National
Standard for Drinking Water (PNSDW) of 2017 based on MALUSO WD record of
laboratory results. (See Annex F)

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MAWAD SERVICE AREA MAP

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MALUSO WATER DISTRICT WATER SUPPLY SYSTEM SCHEMATIC DIAGRAM

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2.7 STORAGE TANKS

RCG RESERVOIR

The Reinforced Concrete Ground (RCG) Reservoir is adjacent to

the rapid sand filtration chamber and is part of the treatment
facility structure. It holds a total capacity of 170 cu.m. of filtered
surface water supplied by one of the main sources at Upper
Mahayahay surface source.

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 300 CU.M. STEEL BOLTED RESERVOIR

This newly constructed steel-bolted reservoir is an

additional feature in the Treatment Plant. Constructed in 2016, it
stores 300 cu.m. spring water from Upper Mahayahay spring
source.

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 40 CU.M. RCG WATER TANK

This water storage is located at Bakud, Barangay Fuente,

Maluso, which purpose is to extend and serve the Batungal
concessionaires. Fuente and Batungal are adjacent barangays
where Batungal is located at the lower land elevation.

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 300 CU.M. RCG WATER TANK

This water storage is located at Lower Mahayahay and

holds a total capacity of 300 cu.m. This is used to store the water
collected from the springs.

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 2.8 WATER TREATMENT FACILITIES

The treatment plant of Maluso Water District is located at Sitio Camangga-an,

Barangay Townsite, Maluso. It is about 3 kilometers away from the Poblacion area of
Maluso. The treatment plant houses the Sedimentation Tank, PAC (Poly Aluminum
Chloride) Tank, Filtration Chambers, Drip Type Chlorinator, Reinforced Concrete
Ground Reservoir and a Steel Bolted Reservoir.

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 The Sedimentation Chambers is composed of a Tube Settler/Clarifier where the
surface water from Upper Mahayahay passes first. If the water is turbid, it will be
treated using Poly Aluminum Chloride. After this, the water goes to the Filtration
Chambers which use river sand as a filter medium. The water then is stored in the
reservoirs and chlorinated before being released to the concessionaires.

The following figures compose the Treatment Plant;

Sedimentation Chamber

Filtration Chambers

PAC Tank

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 MODULE 3

HAZARDS AND HAZARDOUS EVENTS

IDENTIFICATION AND RISK ASSESSMENT

DESCRIPTION

The following table shows the identified hazards and hazardous events the
WSP team ranked according to their severity using the Risk Prioritization Matrix (table
3.6). The WSP Team derived the ranking by reviewing records and events that have
caused any effects to water supply – chemical, physical, microbial, biological hazards.
The table also shows the existing control measures to counter the hazards event and its
effectiveness in reducing the risk.

3.1 RISK ASSESSMENT METHODOLOGY

Table 3.1.1 Semi-Quantitative Approach – Calculating Risks and Prioritization

SEVERITY OR CONSEQUENCE

Insignificant Minor Moderate Major Catastrophic

or No impact Compliance Aesthetic Regulatory Public Health
RISK MATRIX - Rating 1 Impact - Impact - Impact -
Rating 2 Rating 3 Impact - Rating 5
Rating 4

Almost Certain /
Once a day - Rating 5 10 15 20 25
LIKELIHOOD OR FREQUENCY

Likely/ Once a week

4 8 12 16 20
- Rating 4

Moderate / Once a
3 6 9 12 15
month - Rating 3

Unlikely / Once a
2 4 6 8 10
year - Rating 2

Rare/ Once every 5

1 2 3 4 5
years - Rating 1

Risk Score <6 6-9 10 - 15 >15

Risk Rating LOW MODERATE HIGH VERY HIGH

39 | P a g e
Table 3.1.2 Risk Score and Risk Rating
RISK SCORE RISK RATING

> 15 VERY HIGH REQUIRES IMMEDIATE ACTION

10 - 15 HIGH CLEARLY A PRIORITY

6-9 MODERATE KEEP UNDER OBSERVATION

<6 LOW KEEP UNDER REVIEW

Table 3.1.3 Standardized Severity Score of Water Supply Hazards

Hazards Consequence Severity Rating

Microbial May cause mortality; should have highest severity rating 5

With health significance (toxic); should have very high severity 4

rating but lower than microbial
Chemical
With no health significance (non-toxic) but will make water 3
objectionable

Will make water objectionable and lead to its non-use (e.g turbidity) 3
Physical
May make water objectionable but may not lead to its non-use 2

Table 3.1.4 Likelihood or Frequency

Likelihood Descriptor Descriptor

Rating

Most unlikely Once in 5 Has not happened in the past and it is

1 Rare years highly improbable that it will happen in the
future

Once in 2 Is possible and cannot be ruled out

2 Unlikely Unlikely
years completely

Is possible and under certain

3 Moderate Foreseeable Once a year
circumstances could happen

Has occurred in the past and has the

4 Likely Very likely Once a week
potential to happen again

Almost Almost certain Has occurred in the past and could

5 Once a day
certain happen again

40 | P a g e
 Table 3.1.5 Severity Rating

Severity Descriptor Description

Rating

1 Insignificant No detectable impact

2 Minor Minor objection- will not lead to use of alternative water

3 Moderate Major objection- will lead to use of alternative water

4 Major Morbidity expected

5 Catastrophic Mortality expected

Table 3.1.6 Risk Prioritization

Priority Priority Type Risk Action Levels

Level Score

1 Very High >15 The risk requires immediate corrective action.

2 High 10-15 The risk is clearly a priority for corrective action.

The risk requires determination of additional control

3 Moderate 6-9
measures.

1-5 Risk should be documented and requires revisiting in the

4 Low
future.

41 | P a g e
3.2 HAZARDS IDENTIFICATION AND RISK ASSESSMENT TABLE
LIKELI- SEVE- RISK
PROCESS STEP HAZARDOUS EVENT HAZARD RISK RATING
HOOD RITY SCORE

1. Entry of chemical
WATER contamination due to
Chemical 2 4 8 Moderate
SOURCE fertilizer and pesticide
residues

2.Contamination of water
due to surface run off during Physical 4 3 12 High
heavy rains

Microbial, 4 5 20 VHigh
chemical &
physical 4 3 12 High

Surface Water 3.Habitual tamping of logs &

Physical 4 2 8 Moderate
Intake Dam debris

Microbial 2 5 10 High
COLLECTION Leaks of the collection
BOXES boxes
Physical 2 2 4 Low

PIPELINES Contamination of water due

Microbial 3 5 15 High
TRANSMISSION to leaking pipelines

Clogging of intake boxes

INTAKE BOXES Physical 4 3 12 High
due to dirt & algae

Physical 3 3 9 Moderate
Heavy turbidity
TREATMENT
Chemical 3 2 6 Moderate
PLANT
Microbial 3 5 15 High

Clogging of Coagulation &

filtration Chamber due to
Physical 3 3 9 Moderate
remaining residue of
coagulant

DISTRIBUTION Water contamination due to

Microbial 3 5 15 High
LINES leaking pipelines

Illegal connection Microbial 2 5 10 High

Displacement of distribution
line of great Gaunan island
Microbial 2 5 10 High
due to anchorage of barges
at wharf

Contamination of Water due

Consumer
to leaking service lines Microbial 3 5 15 High
Premises
submerge along the canals

Contamination of Water due

Microbial 3 5 15 High
to Illegal Connection

42 | P a g e
 MODULE IV
DETERMINATION AND VALIDATION OF CONTROL MEASURES, REASSESSMENT
AND PRIORITIZATION OF RISKS

DESCRIPTION

The risks identified and assessed by the WSP Team are then assigned with control measures as described in the preceding table
and section. Risks are then reassessed and prioritized following the effectiveness of the existing control measure.

4.1 CONTROL MEASURES, VALIDATION, RISK ASSESSMENT AND PRIORITIZATION TABLE

RAW RISK RESIDUAL RISK

EXISTING
PROCESS STEP LIKELI EFFEC- PROPOSE
HAZARDOUS SEVE- RISK RISK CONTROL LIKELI- SEVE- RISK RISK
HAZARD - TIVENESS CONTROL
EVENT RITY SCORE RATING MEASURES HOOD RITY SCORE RATING
HOOD OF ECM MEASURES
(ECM)

1. Entry of Nitrate level

chemical IEC to monitoring
contamination Farmers, in water
WATER SOURCE Chemical 2 4 8 Moderate 1 4 4 Low
due to fertilizer Coordination supply is
and pesticide with MENRE less than
residues 50mg/L

Turbidity
2.Contaminatio
Physical 4 3 12 High Conventional level of 1 3 3 Low
n of water due
Treatment treated
to surface run
water is
43 | P a g e
 off during Facilities is less than
heavy rains available 5NTU

Microbial
Very
, 4 5 20 1 5 5 Low
High
chemical
& 4 3 12 1 3 3 Low
High
physical

Closely
monitoring &
Absence of
3.Habitual manual
Surface Water debris at
tamping of logs Physical 4 2 8 Moderate hauling of 1 2 2 Low
Intake Dam the intake
& debris debris after
dam
flood or
typhoon

Rehabilitation No more
Leaks of the Microbial 2 5 10 High of collection leaks/ 1 2 2 Low
COLLECTION
collection boxes and cleanliness
BOXES
boxes Physical 2 2 4 Low regular is 1 2 2 Low
cleaning maintained

Contamination Immediate No reported

PIPELINES of water due to Repair of leaks at the
Microbial 3 5 15 High 1 5 5 Low
TRANSMISSION leaking leaking transmissio
pipelines Pipelins n lines

Clogging of
Periodic Brushing
intake boxes
INTAKE BOXES Physical 4 3 12 High cleaning removes 1 3 3 Low
due to dirt &
(brushing) dirt & algae
algae

3 3 9 Moderate Regular and Turbidity is 1 3 3 Low

Physical
Heavy turbidity maintenance less than 5
TREATMENT
3 2 6 Moderate 1 2 2 Low
PLANT and checking NTU and
Chemical of water Color is
3 5 15 High 1 5 5 Low
treatment less than
44 | P a g e
 Microbial processes 10 CU,
efficiency Regular
Microbiologi
cal Result

Improvement
Still fine floc
Clogging of of WTP to
is carried
Coagulation & increase
Manual over
filtration retention time
backwashing causing
Chamber due Physical 3 3 9 Moderate 2 3 6 Moderate at reaction
of rapid sand clogging of
to remaining tank and
filtration sand
residue of procurement
filtration
coagulant of monitoring
media
equipment

Rehabilitation
of distribution
pipelines per
Contamination Immediate Still
Zones
DISTRIBUTION of Water due Repair of all reported
Microbial 3 5 15 High 2 5 10 High
LINES to leaking reported/ leaks at old
Procurement
pipelines visible leaking pipelines
of leak
detection
instrument

Illegal
Creation of
connections
Illegal Illegal
Microbial 2 5 10 High are 1 5 5 Low
connection Connection
controlled/
Task Force
No reported

Guidelines of Assign
Displacement
anchoring in MAWAD
of distribution
the wharf for Staff as a
line of great Microbial 2 5 10 High 1 5 5 Low
barge guide to
Gaunan island
operators, put assist the
due to
up signage anchoring
anchorage of
of barges

45 | P a g e
 barges at located
wharf within the
wharf

Instruct the
Contamination
consumer on
of Water due
relocation of Use
to leaking
Consumer pipelines standard
service lines Microbial 3 5 15 High 1 5 5 Low
Premises submerged fittings for
submerge
along canals leak repair
along the
canals

Contamination Use
Regular
of Water due standard
Microbial 3 5 15 High Inspection 1 5 5 Low
to Illegal fittings for
and IEC
Connection leak repair

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 MODULE 5
IMPROVEMENT PLAN

DESCRIPTION

The following table shows the Improvement Plan of Maluso Water District from 2023-2026. The plan aims to strengthen the control
measures so that risks are reduced to acceptable levels. Some are to be funded by the water district, some are to be derived from
financial assistance granted to the water district.

5.1 IMPROVEMENT PLAN TABLE

ACTION IDENTIFIED
HAZARDOUS FUNDING STATUS
PROCESS SPECIFIC ACCOUNTABILITIES COST DUE
(Propose Control EVENT SOURCES
Measures) IMPROVENT PLAN

TREATMENT PCM 5.1: Clogging of Benchmarking with Office of GM, BAC 1,000,000.00 CAPEX/ICG 2026 In Process
PLANT Improvement of Coagulation & other WD
WTP to increase filtration chamber
retention time at due to remaining Preparation of
reaction tank and residue of POW
procurement of coagulant
monitoring Specification
equipment Preparation of
Turbidity Meter, PH
& Color Monitoring
Equipment

Bidding and Award

Construction

47 | P a g e
DISTRIBUTION PCM 5.2: Contamination of Site Inspection & Office of GM, BAC 2,500,000.00 ICG 2026 In Process
LINES Rehabilitation of Water due to Verification
distribution leaking pipelines
pipelines per Preparation of
Zones POW

Bidding & Award

Procurement of
leak detection
instrument Construction

48 | P a g e
 MODULE 6
MONITORING OF CONTROL MEASURES

DESCRIPTION

Monitoring control measures aims to determine whether the water supply’s control measures are operating as intended. By monitoring
the control measures, the WSP Team can assess which of them is not functioning and corrective actions can be implemented. Responsible
persons, target period and other avenue for monitoring are also identified to assess the effectivity of the control measures.

6.1 MONITORING OF CONTROL MEASURES TABLE

Control Corrective
Critical Limit What Where When How Who
Measures Measures

ECM 6.1: IEC to Chemical spray Fertilizer and Surface Water During application Report Watchman Regular
Farmers, goes to surface pesticide residue of fertilizer and Coordination
Coordination with water during rainy pesticide by meeting with LGU
MENRE season farmers & Farmers

ECM 6.2: Color is > than 10 Contamination Surface Water Rainy Season Report/ Inspection Watchmant Regula
Conventional CU, Turbidity is > 5 due to flooding or Maintenance of
Treatment NTU Heavy Rains WTP and
Facilities is appropriate
available dosage of
treatment
Chemicals

ECM 6.3: Closely Microbial Flooding Water source Rainy season Manual cleaning Maintenance man Close monitoring
monitoring & contamination and disinfecting on duty
manual hauling of

49 | P a g e
debris after flood
or typhoon

ECM 6.4: Stockpiles Habitual tamping Intake dam Rainy season Manual hauling Maintenance man Close monitoring
Rehabilitation of of logs and debris and cleaning on duty
collection boxes
and regular
cleaning

ECM 6.5: Microbial Leaks of the Water source Construction MAWAD Monthly
Immediate Repair contamination collection boxes inspection
of leaking
Pipelines

ECM 6.6: Periodic Microbial Seen & unseen Water source Daily reconstructing MAWAD Regular
contamination leaks of down to treatment Maintenance monitoring
cleaning (brushing)
transmission lines plant Team

ECM 6.7: Regular Building up of dirt Clogging of intake Intake boxes Weekly Brushing and Maintenance man Close monitoring
and maintenance and growing of boxes due to dirt cleaning on duty
and checking of algae and algae
water treatment
processes
efficiency

Turbidity is lessen Heavy turbidity Sedimentation Rainy season Dosage by “Mata- Maintenance man Procurement of
ECM 6.8: Creation tank Mata system’ on duty turbidity meter
but not totally
of Illegal
controlled due to
Connection Task
PAC mixing
Force
running time

ECM 6.9: Stuck up Clogging of Filtration tank Rainy season Manual Maintenance man Installation of
Guidelines of filtration chambers backwashing on duty mechanical
anchoring in the due to remaining backwashing
wharf for barge residue of turbid
operators, put up water associated
signage with PAC

50 | P a g e
ECM 6.10: Instruct
the consumer on
relocation of
pipelines
submerged along
canals

ECM 6.11: Regular

Inspection and IEC

51 | P a g e
 MODULE VII
VERIFICATION OF EFFECTIVENESS OF WSP

DESCRIPTION
In verifying the effectiveness of the WSP, the Team relies on; a.) compliance monitoring – confirms that drinking- water quality
regulations and standards are being achieved; b.) user satisfaction monitoring – provides information about how consumers are
satisfied with the water supply by using the customer feedback form; and c.) auditing which provides that the WSP is complete, up to
date, adequately implemented and effective.

7.1 VERIFICATION OF MONITORING PROGRAM TABLE

Verification Location of Activity Type of Activity Frequency Unit-in-Charge Recipient of the Action on 3rd Party
Activity of Activity Result Unusual/ Recipient of
Failing Results
Result

• Water Quality Monitoring •

Physical/Chemica • Lower Mahayahay Sampling and Annual Analyst GM Resampling, • Municipal

l Testing water source testing retesting, in Health
• Upper Mahayahay case of office
Water source failure of • LWUA
results • COA

Microbiological • Treatment Plant Sampling and Monthly Analyst GM Resampling, • Municipal

Testing testing retesting, in Health
case of office
• LWUA
52 | P a g e
 • Randomly failure of • COA
selected results
consumers’ taps

Chlorine Residual • Treatment Plant Sampling and Daily Analyst GM Inform • Municipal
Testing testing Chlorine Health
• Randomly selected application- office
consumers’ taps in-charge of • LWUA
the result, • COA
Resampling,
retesting , in
case of
failure of
results

Audit of Records Generated

Internal Audit MAWAD water supply Inter audit Annual Internal Audit GM Comply with LWUA
system Team audit reports

External Audit On site External audit Based on External Audit GM Comply with
the Team audit reports
guidelines designated by
issued by DOH & LWUA
DOH &
LWUA

Customer Satisfaction

Monitoring of Cashiering, survey monthly Customer Production/ Water LWUA

customer Commercial Sections Service Operations Unit quality

53 | P a g e
satisfaction survey
form

Records Verification

-Pressure WTP/Distribution Dead end Weekly maintenance Internal Auditor

system flushing/hydrants

-Water level WTP Operation’s Daily maintenance

audit

-Production meter All sources Flowmeter Monthly Meter reader

reading

-Water treatment WTP MONITORING Daily maintenance

Inventory records Stockroom section calibration and Annual/as Record Data base
maintenance needed assistant

54 | P a g e
 MODULE VIII
MANAGEMENT PROCEDURES

DESCRIPTION

Management procedures are clear documentation of operational procedures

for actions to be taken when the system is operating under normal conditions, and
incident situations. The procedures should be written by experienced staff and should
be updated as necessary, particularly in light of implementation of the
improvement/upgrade plan, review of incidents, emergencies, and near misses. It
also includes documentation of the system assessment, monitoring and
communication plans and supporting programs.

Standard Operating Procedure for Normal Operation

This Management Procedures or Standard Operating Procedures (SOPs)

contain the detailed and step-by-step work processes/instructions written in simple
terms of each work function observed and carried out daily. Regular monitoring of
every process is undertaken daily with proper documentation. Any deviation or
discrepancy encountered during the monitoring is immediately corrected.

8.1 STANDARD OPERATING PROCEDURES FOR NORMAL OPERATION

a. Request for Checking of Lines (No water, low pressure)

CLIENT STEPS AGENCY ACTION PROCESSING TIME
1. Make a request, secure and 1. Assess request
5 minutes
fill-up service request form
2. Check documents for
2. Present required documents 5 minutes
completeness
3. Conduct necessary
3. None 2 days
checking
4. Get notified of the status of
4. Notify requester and secure
request and sign job order 5 minutes
signature for job order form
form

55 | P a g e
 b. Request for New Service Connection
CLIENT STEPS AGENCY ACTION PROCESSING TIME
1. Receive required
1. Submit requirements to
documents and check 5 minutes
Utilities/Customer Assistant
for completeness
2. Undergo orientation of 2. Conduct orientation of
45 minutes
policies policies
3. Conduct
3. Wait for notification from survey/inspection of the
7 days
MAWAD location/address of the
applicants
4. Pay registration fee and 4. Accept registration fee
5 minutes
secure official receipt and issue official receipt
5. Wait for notification from 5. Prepare Contract of
3 days
MAWAD for contract signing Agreement (CoA)
6. Sign CoA 6. Sign CoA 5 minutes
7. Install service
7. Wait for installation 7 days
connection
17 days and
TOTAL:
1 hour

c. Request for Reopen/Reconnection of Service Connection

(Disconnected Service Connection)
CLIENT STEPS AGENCY ACTION PROCESSING TIME
1. Make a request, secure and 1. Assess request
5 minutes
fill-up service request form
2. Undergo orientation of 2. Conduct orientation of
45 minutes
policies policies
3. Pay reconnection fee (₱
560.00) and water bill 3. Accept payment and
5 minutes
(if applicable) and secure issue Official receipt
Official receipt
4. Present Official Receipt 4. Prepares job order 5 minutes
5. Wait for reopening of service
5. Reopen service
connection and sign job 2 days
connection
order form
2 days and
TOTAL:
1 hour

56 | P a g e
 d. Request for Reopen/Reconnection of Service Connection

(Temporary Closure of Service)

PROCESSING
CLIENT STEPS AGENCY ACTION
TIME
1. Make a request, secure and fill-up 1. Assess request
5 minutes
service request form
2. Conduct
2. Undergo orientation of policies orientation of 45 minutes
policies
3. Pay water bill 3. Accept payment
(if applicable) and secure Official and issue Official 5 minutes
receipt receipt
4. Present Official Receipt
4. Prepare job order 5 minutes
(if applicable)
5. Wait for reopening of service 5. Reopen service
2 days
connection and sign job order form connection
2 days and
TOTAL:
1 hour

e. Request for Repair of Lines (Before the water meter)

CLIENT STEPS AGENCY ACTION PROCESSING TIME
1. Make a request, secure and 1. Assess request
5 minutes
fill-up service request form
2. Check documents for
2. Present required documents 5 minutes
completeness
3. Conduct necessary
3. None 2 days
checking
4. Get notified of the status of 4. Notify requester and
request and sign job order secure signature for job 5 minutes
form order form
2 days and
TOTAL:
15 minutes

f. Request for Re-Reading of Water Meter (High Consumption)

CLIENT STEPS AGENCY ACTION PROCESSING TIME
1. Make a request, secure and 1. Assess request
5 minutes
fill-up service request form
2. Check documents for
2. Present required documents 5 minutes
completeness
3. Conduct necessary
3. None 2 days
checking
4. Get notified of the status of 4. Notify requester and
request and sign job order secure signature for 5 minutes
form job order form
2 days and
TOTAL:
15 minutes

57 | P a g e
 g. Request for Temporary Closure of Service Connection

CLIENT STEPS AGENCY ACTION PROCESSING TIME

1. Make a request, secure and 1. Assess request
5 minutes
fill-up service request form
2. Pay temporary closure of
2. Accept payment and
service fee (₱ 50.00) and 5 minutes
issue Official receipt
water bill (if applicable)
3. Present Official Receipt 3. Prepares job order 5 minutes
4. Wait for closure of service
4. Close service
connection and sign job 2 days
connection
order form
2 days and
TOTAL:
15 minutes

h. Request for Transfer of Location of Service Connection

CLIENT STEPS AGENCY ACTION PROCESSING TIME
1. Make a request, secure
1. Assess request
and fill-up service request 5 minutes
form
2. Undergo orientation of 2. Conduct orientation of
45 minutes
policy policies
3. Pay transfer fee and secure 3. Accept payment and
5 minutes
official receipt issue Official receipt
4. Present Official Receipt 4. Prepares job order 5 minutes
5. Survey new location for
5. None 3 days
transfer
6. Wait for transfer of service
6. Transfer service
connection and sign job 3 days
connection
order form
6 days and
TOTAL:
1 hour

i. Request for Water Meter Calibration

CLIENT STEPS AGENCY ACTION PROCESSING TIME
1. Make a request, secure and 1. Assess request
5 minutes
fill-up service request form
2. Check documents for
2. Present required documents 5 minutes
completeness
3. Conduct necessary
3. None 2 days
checking
4. Get notified of the status of 4. Notify requester and
request and sign job order secure signature for 5 minutes
form job order form
2 days and
TOTAL:
15 minutes
58 | P a g e
WATER QUALITY ASSESSMENT

➢ SOURCE:
o Once a year Physical & Chemical Analysis to be submitted to
ZCMC/DOST Laboratory for test & examination.
o Twice a week air releasing is being done on the transmission lines
of the system.

➢ SEDIMENTATION TANK:
o Twice a year draining and washing/cleaning of the tank
o Daily cleaning of screen, canals and the surrounding of
sedimentation tank
o In times of water supply turbidity from source, application of Poly
Aluminum Chloride (PAC) is dependent on the turbidity level of
the water coming from the source.

➢ FILTRATION & RESERVOIR:

o Twice a month of manual back washing at its two chambers.
o Daily cleaning of canals and the surroundings
o Daily Application of Chlorine @ about 4.5 kgs. per day

➢ DISTRIBUTION LINES @ SERVICE AREA:

o Daily Residual Tests are done randomly at the service area.
o Water samples for Bacteriological Analysis taken randomly from
the service area are submitted to ZCMC/DOST Laboratory for
water analyses test every month. Reports on the Bacteriological
test results are regularly submitted to LWUA.
o Flushing is being done twice a month on the system’s hydrants
and dead ends.

COLLECTING WATER SAMPLES FOR MICROBIOLOGICAL EXAMINATION

The steps to be followed in sampling from a tap or pump outlet are described
in sequence below.
A. Clean the tap – Remove from the tap any attachments that may cause
splashing and, using a clean cloth, wipe the outlet to remove any dirt.
B. Open the tap – Turn on the tap at maximum flow rate and let the water flow
for 1 - 2 minutes.
C. Sterilize the tap – Sterilize the tap for a minute with the flame from an ignited
cotton wool swab soaked in alcohol alternatively, a gas burner or cigarette
lighter may be used.

59 | P a g e
 D. Open the tap prior to sampling – Carefully turn on the tap and allow the
water to flow for 1 - 2 minutes at a medium flow.
E. Open a sterilized bottle
a. Standard technique – Untie the string fixing the protective brown paper
cover and pull out or unscrew the stopper.
b. Machine-capping technique – Untie the string attached to the
protective brown paper cover and remove, while an assistant opens the
packet containing the sterile cap.
F. Fill the bottle – While holding the cap and protective cover face downward
(to prevent entry of dust that might carry micro-organisms) immediately
hold the bottle under the water jet, and fill. A small air space should be left
to facilitate shaking at the time of inoculation prior to analysis.
G. Stopper or cap the bottle
a. Standard technique – Place the stopper in the bottle or screw on the
cap and fix the brown paper protective cap in place with the string.
b. Machine-capping technique – Place the cap in position and then affix
using the capping machine; attach the protective brown cover by
means of the string.

8.4 CHLORINE RESIDUAL TEST PROCEDURE

• Fill chlorine kit with water directly from tap/faucet

• To check presence of chlorine, administer 2-3 drops of chemical to water
• Read result as indicated in the chlorine kit

RESULT

1.1 – CL
1.5
IDEAL
1.0
0.5 STANDARD
0.3

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8.2 CORRECTIVE ACTIONS

The following standard operating procedures for major incident operation should be adhered to as response in the event of
any emergency or calamity, as shown in Table 8.2

CORRECTIVE ACTIONS FOR MAJOR INCIDENT OPERATIONS

Problem/Concern/Issues Responsible Person Corrective Action
• Execute the Drop, Cover, Hold (DCH) on process while
earthquake is on-going
• All employees must exit the building properly after the
1. High-intensity earthquake at pre-identified muster location and have a
earthquake causing Emergency Response Team head count
damages to properties • Shut-off all sources, assess condition of sources, and reservoirs
• When found ok, operate sources one at a time and follow
the distribution system to check on damages
• Address damages, provide water supply to affected areas
• Secure all equipment, gadgets, and appurtenances in
elevated areas of the facility
• Check level of flooding from time to time
• Double check all electrical connections in the facility
Water Resource Facilities • Check the serviceability of the generator
2. Typhoon/Flooding Operator • Upon breach of flooding level inside the facility report to the
Emergency Operation Center
• Prepare emergency equipment and devices
• Stop operation when flooding reaches the well base
• Shift to generator set if necessary
• Evacuate when flooding reaches critical level.

61 | P a g e
Problem/Concern/Issues Responsible Person Corrective Action
• Team leader monitors the position and status of all assigned
personnel
• Response and recovery manager monitors pumping
operations
Emergency Response Team • The ATL coordinates with MDRRMO
• Watchmen report from time-to-time updates including all
incidents in storage facilities
• Initiate evacuation operation if necessary
• For further details follow emergency response plan for
hurricanes, severe storms, and typhoons
• Call Bureau of Fire Department
Emergency Response Team • Divert water supply on affected area or at the nearest fire
3. Fire
hydrant
• Send water delivery truck to assist fire trucks
4. Sabotage, terrorist
attacks, bomb threats, • Coordinate with the Local Police Station
man-made inflicted Emergency Response Team • If contamination is suspected, isolate affected facility and
damages to MAWAD flush out supply and close water distribution valves
properties

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CORRECTIVE ACTIONS FOR OTHER INCIDENT OPERATIONS

Target Due Date / Duration for

Problem/Concern/Issues Responsible Person Corrective Action
Corrective Action
Proper maintenance of
1. Malfunction of
Watchmen chlorinator; Right after the malfunction
chlorinator
Provision for spare chlorinator
Monitoring of daily usage and
2. Shortage of Chlorine Watchmen Within the day
stock of chorine
Immediate repair;
3. Leakages Maintenance Team 2 hours
Maintain spare of materials
Regular flushing and conduct of
chlorine residual test;
4. Low water pressure or Watchmen/Maintenance Schedule ocular inspection of all
2 hours
water interruption Team water facilities;
Conduct regular microbiological
Test
Investigation of violation/s
committed and issuance of
Person involved or section warning during the first offense,
5. Non-compliance to Within the first twenty-four (24)
violating water quality succeeding commission of the
water quality protocols hours
protocols same offense shall be dealt with
in accordance with MAWAD
Administrative Procedures
Isolate source until repair or
6. Breakdown of
replacement of chlorination
treatment/ chlorination Watchmen 2 hours
appurtenances is completed
equipment
and treatment is resumed;

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 Target Due Date / Duration for
Problem/Concern/Issues Responsible Person Corrective Action
Corrective Action
Implement immediate corrective
remedial measures to
defects/damages noted
Isolate area/s affected and
deliver water thru delivery trucks,
as necessary;
7. Contamination of Implement procedures for the
WRFT/ Watchmen Within the day
distributed water issuance of advisory for Water
Quality Problems;
Follow Systems and
Procedures/SOP
Follow procedures and work
instructions of the Maintenance
Team on Pipeline Repair and
Maintenance;
Operation and
8. Broken Water Mains In cases when water supply 12 hours
Maintenance Team
interruption is required to
facilitate repair, advisory of water
supply interruption shall be
disseminated

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8.3 RESPONSE PLAN FOR EMERGENCY

An Emergency Response Plan (ERP) identifies natural disasters and other

emergencies that may strike the water system. This plan considers the risk associated
with various emergencies, identify the available resources, and provides a tool for
decision-makers to use in mitigating the impacts of an emergency. It assists the water
system in responding quickly and effectively to an emergency/ A carefully planned
ERP will reduce property damage, minimize downtime, prevent illness, save lives, and
reduce system liability. Emergency response planning is an essential part of managing
a public water system.

A comprehensive response and emergency program may be referred to the

District’s Disaster Risk Reduction Management Plan.

8.4 LIST OF EMERGENCIES THAT WOULD TRIGGER WSP ACTIVATION:

Some of these emergencies expected to trigger the activation of the Water

Safety Plan include, but not limited to, the following:

• routine operating emergencies (pipe breakages, chlorinator failure, water

contamination);

• natural disasters (flood, earthquake, drought);

• accidents (fire, chemical spill, explosion);

• intentional man-made acts (vandalism, terrorism, threats); or

• any major catastrophic incident that causes casualties, damage or

disruption to the water system.

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Table 8.5: PERSONS/AGENCIES TO NOTIFY IN CASE OF EMERGENCIES

Office Contact Person Contact Number

Persons to contact within the Water District:
Office of the General Manager GM Salie D. Francisco 09264384422

Administrative Section Rad A. Luy 09751439901

Operations and Maintenance Section Omar Sahi 09269638298

Water Production Section Tahi Dassani 09262009434

Commercial Section Magdalena Belocura 09066151641

Health Officials to be notified:

Municipal Health Office RSI-I 09659531666
Other key persons/agencies to be notified in case of emergencies:
Maluso DRRM DRRM Officer 09665417711
BASELCO General Manager (thru) 09676817891
Maluso-LGU Municipal Engineer’s Office (thru) 09271716950
Fire Station Chief of BFP 09275520875
Municipal Police Station Chief of Police 09956736795

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 RESPONSE PLAN FOR PROVIDING AND DISTRIBUTING EMERGENCY WATER SUPPLY

8.6 Emergency Protocols:

• First 72 hours – during emergencies, water should be immediately

disinfected through boiling or chlorination; if water is already chlorinated,
check for chlorine residual. E. coli should be tested at the onset of
emergency.

• After 72 hours – existing water sources used for domestic purpose must
have a minimum chlorine residual level of 0.5 mg/L.

• From the onset of emergency, the water must be monitored daily for at
least seven (7) days.

The following response plans may be adopted to provide and distribute

emergency water supply:

• Water Delivery – emergency water supply may also be made accessible

to the consuming public though water delivery truck, however, making
sure this storage tank has been initially disinfected with chlorine.

• Temporary Distribution Re-piping – a natural or man-made disaster could

damage the water systems and normal operation may resume after a
while, leaving the consuming people clamoring for water supply. To
prevent the piling-up of complaints on no water, a temporary distribution
re-piping may be made available to supply the affected portion of the
population with a safe and potable water supply.

• Alternative Water Source - depending on the gravity of the situation at

hand, alternative water source may be considered if the existing water
supply was found to be “Not potable” or “Not Safe for Human
Consumption”. This subject water source will be abandoned and will no
longer be operated for use.

• Neighboring Water Districts/Water Suppliers – The neighboring water

district or water supplier may be asked/requested to provide the affected
supply area with water. This will depend on the agreement of both parties.

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8.7 Communication Protocols

Maluso Water District Emergency Management Plan, integrated in its DRRM

Plan, has an Emergency Communication Plan which is intended to be an Emergency
Communication Guide.

Its purpose is to help manage communication flow during a crisis and is

designed to work in tandem with and in support of the agency’s Emergency
Management Plan.

Notifying Stakeholders- The Emergency Response Team for Communication

and Information Dissemination in consultation whit the Emergency Management
Team, will determine which groups need to be informed first.

It is important to keep in mind that people will seek and believe other sources
of information (e.g., news reports, rumors, word of mouth) in the absence of official
communication. Effective communication will help quell rumors, maintain morale,
and ensure public safety.

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 MODULE IX

SUPPORT PROGRAMS

DESCRIPTION

Supporting programs are those activities that indirectly support water safety
but essential for proper operation of the control measures. These programs cover
a wide range of activities including calibration, preventive maintenance, and
hygiene and sanitation as well as legal aspects such as programs for
understanding the organization’s compliance obligations.

Supporting programs include training and seminars designed to make the

employees fully understand and appreciate the WSP programs and equip them
with know-how during the occurrence of an event. Examples of supporting
programs are: Preventive Maintenance Training Course, Hygiene and Sanitation
Seminar, Water Quality Management Seminar, Research and Development
Seminar, etc.

The types of supporting programs MAWAD has in aid of the realization of its
mission are provided below.

9.1 Supporting Programs Table

Program Objective Activity Schedule

Calibration To ensure accurate • Calibration of flow Once a month or as

and reliable reading meters and other needed
of parameters being equipment
measured
To ensure that all • Flushing of dead Everyday
Preventive equipment is in its best ends
Measure condition to prevent • Reservoir
Backwashing
To prevent ingress of • Cleaning of Twice a year
Hygiene and contaminants clustering
Sanitation • Draining and
cleaning of Tanks Everyday
• Wearing of PPEs for
personnel directly
involve in water
treatment
Trainings and To ensure personnel’s • Trainings/Seminars/ Annually
Seminars capability and skills on Refresher Course on
water treatment WSP, Water Quality
processes

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 MODULE X
PERIODIC REVIEW OF WSP

Water Safety Plan shall be reviewed at least once a year every 2nd Thursday of
December, to ensure that new risks and significant incidents threatening the safety
of water supply to customers are regularly assessed and addressed. The periodic
audit shall be done to ensure that system management is being carried out as
described in the WSP; operational monitoring parameters are kept within
operational limits and that compliance is being maintained; verification programs
are operated by the water supplier and supporting programs and strategies for
improvement are applied.

In addition to scheduled review of the WSP, an interim review shall be conducted

as necessary and shall comprise of all aspects of the WSP including changes in the
water supply system, improvement programs, revised procedures, staff changes
and stakeholder contact details.

10.1 WSP INTERIM REVIEW PLAN TABLE

PURPOSE OF REVIEW SCHEDULE RESPONSIBLE UNIT

System Changes (Source, Whenever there are changes WSP Team

Treatment, Storage, in the water system
Distribution)

Revisions in Procedures Whenever there are WSP Team

and improvement changes in the procedures
programs and programs

Change in WSP Team Change in team WSP Team

Composition and contact members and
information or stakeholders’ stakeholders’
information information

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 Review process is critical to the overall implementation and maintenance of
the WSP and provides the basis from which future assessments can be made. An
updated, relevant WSP will maintain the confidence and support of staff and
stakeholders in the WSP approach.

The WSP team shall conduct semi-annual review or whenever there is an

incident that needs to be addressed. WSP team should meet and review the overall
plan and learn from experiences and new procedures. Review process is critical to
the overall implementation of the WSP and provides the basis from which future
assessment can be made. Regularly reviewing and revising the WSP ensures that new
risks threatening the production and distribution of safe water are regularly assessed
and addressed.

Review sessions shall include the following documents but not limited to:

• Adjustment from the previous review session

• Internal and External Audit Report
• Monitoring Reports
• Water Quality Report
• Surveys
• Board Resolutions
• Office Order
• Planning

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 MODULE XI

REVISION OF WSP FOLLOWING AN INCIDENT

In addition to the scheduled planned review of the WSP, the Team shall
arrange an emergency meeting for the revision of the WSP following an incident or
emergency regardless of new hazardous events are identified that will have a major
impact on the quality of water and will cost customer dissatisfaction. Reviewing the
WSP periodically ensures that developing hazards and significant incidents are
assessed and addressed. However, incidents and events that affect or can affect
the safety of water may still happen anytime. Hence in addition to periodic review
of WSP, a review following every incident, near miss, or emergency shall be done to
prevent recurrence of the same emergency/incident in the future and to determine
whether the response was effective or needs to be improved. This will help the WSP
Team to evaluate whether the charges should be made in the WSP to make it up-
to-date to incorporate lessons learned and valuable such as control measures,
management, procedures and improvement plan to reduce the likelihood of
recurrence and determine the best possible response.

Incident : Major water quality problems or threat to water quality Violation

of water quality that poses an acute or immediate threat to public health

Near Miss : Not an incident, but rather evidence that an incident may have
occurred if it were not for some action/control Symptomatic of something
more serious, good for learning and correcting

Emergency: Large scale water borne disease outbreak, Calamities and

disasters affecting the water supply

The following must be determined by the WSP Team following an incident or

emergency.

1. The cause of the incident (new or already identified);

2. How was the incident was discovered or recognized;

3. What actions were required and how were carried out;

4. The effectiveness of internal and external communication;

5. Short- and long-term consequences of the emergency;

6. Improvements needed in risk assessments, control measures, and training

of personnel; and

7. Assessment of emergency response plan.

The objective of a review following an incident is always likely to identify possible

areas for improvement so that the WSP can be updated and revised to adapt to
current and future conditions. The Maluso WD WSP Team shall coordinate with the
Management and Board of Directors on the necessary changes that will be
considered on the new revisions.
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 ACKNOWLEDGEMENT

Maluso Water District (MAWAD) WSP was created with health and
wellness of its consumers in mind. The observance of safety protocols is not only
the responsibility of the WSP Team but also considered a shared responsibility
among the officials and the entire workforce of the water district. Hence, it is
only fitting to acknowledge all of the officials and employees of the water
district who contributed in crafting this WSP and helped maintain safety of our
water. Stakeholders also are given due thanks for their openness and
willingness to help maintain water safety in Maluso.

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 LIST OF ABBREVIATIONS

AFP – Armed Forces of the Philippines

BFP - Bureau of Fire Protection
COA – Commission on Audit
CST - Chromogenic Substrate Test
DA – Department of Agriculture
DENR – Department of Environment and Natural Resources
DOH – Department of Health
DOST – Department of Science and Technology
DPWH – Department of Public Works and Highways
DRRM - Disaster Risk Reduction and Management
LGU – Local Government Unit
LWUA – Local Water Utilities Administration
MAWAD – Maluso Water District
MENRE - Ministry of Environment, Natural Resources and Energy
MHO – Municipal Health Office
MTFT - Multiple Tube Fermentation technique
NRW – Non-Revenue Water
NWRB – National Water Resources Board
PAC – Poly Aluminum Chloride
PNP – Philippine National Police
PNSDW – Philippine National Standard for Drinking Water
WSP – Water Safety Plan
WTP – Water Treatment Plant
ZCMC – Zamboanga City Medical Center

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 GLOSSARY OF TERMS

CHLORINATOR – a machine for feeding either liquid or gaseous chlorine to a stream

of water.

CHLORINE – is a chemical element with the symbol Cl and atomic number 17. It is a
toxic, corrosive, greenish yellow gas that is irritating to the eyes and to the respiratory
system.

DISINFECTANT – is a chemical agent that destroys bacteria, viruses, fungi, mold or

mildews (e.g.; chlorine, alcohol)

FOREST DENUDATION – occurs when a forest is stripped of certain parts of their property
and make-up.

NEPHELOMETER/TURBIDIMETER – an instrument for measuring the turbidity of liquids by

viewing light through them and determining how much light is cut off.

SERVICE AREA – means the geographic area or areas where a specific product is
issued, accepts members or enrollees, and covers provided services. (In this context,
it is the eleven (11) barangays being served by MAWAD.)

SPRING – is a kind of water source. In hydrology, opening at or near the surface of the
Earth for the discharge of water from underground sources.

SPRING WATER – water from spring; considered underground water that can be used
for human consumption in a natural state.

SURFACE – the outside part or uppermost layer of something (often used when
describing its texture, form or extent).

SURFACE WATER – is any body of water above ground, including streams, rivers, lakes,
wetlands, reservoirs and creeks.

TURBID – not clear or transparent because of stirred-up sediment or the like; clouded;
opaque; obscured.

TURBIDITY – is a measure of the degree to which the water loses its transparency due
to the presence of suspended particles.

WATERSHED – is an area of land that drains rainfall and snowmelt into streams and
rivers. A watershed is an area of land that drains or ‘sheds’ water into a specific
waterbody.

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 REFERENCES

1. COWD Water Safety Plan

2. Encyclopedia Britannica
3. Meriam-Webster Dictionary
4. Oxford Dictionary
5. Philippine National Standard for Drinking Water
6. Philippine Water Safety Plan Training Manual
7. SANWAD Water Safety Plan (revised)
8. www.nationalgeographic.org
9. WHO Water Safety Plan Manual
10. Maynilad Water Safety Plan

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ANNEXES

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Annex D - MAWAD SUMMARY REPORT ON MICROBIOLOGICAL TEST (Dec. 2024)

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Annex E- MAWAD ANNUAL PHYSICAL AND CHEMICAL EXAMINATION OF DRINKING
WATER

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Annex F – SUMMARY OF CHLORINE RESIDUAL TEST FOR 2024

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