CAN-BUS DIAGNOSTICS

1. DISPLAYED ICONS
If an icon of the followings appears on the display check as indicated here below

THIS IS NOT A CAN-BUS ERROR

Control error menu: check from the display into the ERROR MENU
pushing 6 – MENU and then 3 – ERRORS, then skipping the pages it
will be showed the devices error status, where there’s a NO means
that the signal from two lines of that device are not according each
other, so check it and check its connections

Board or software wrong: check if the platform’s devices are

compatibles with installed software, if necessary contact Hinowa with
the serial number and the release number of the installed software.

CAN BUS signal missing: check the connection as indicated at the step
3.b of the present procedure

1° cylinder sensor missing (X700AJ –X23J Only ): check the connector

of the position sensor on 1°and 2° arm cylinder and the sensor itself,
check also the battery charge level, in case of low battery level let the
engine run for some minutes, then check if this alarm disappear

2° cylinder sensor missing (X700AJ –X23J Only): check the connector

of the position sensor on 3° arm cylinder and the sensor itself
check also the battery charge level, in case of low battery level let the
engine run for some minutes, then check if this alarm disappear

Battery low charge alarm: it could appear especially after the engine
start, check the charge level and eventually recharge.

1
2. CAN TIMEOUT MENU’
As soon as you have CAN BUS error shown on the display, check the error list on
page 4, pushing the buttons 6 – MENU  3 – ERRORS and then pushing 2 times
NEXT till page 4 CAN TIMEOUT, the display will show the following screen on (left
side) with the followings meaning (right side)

CAN TIMEOUT SAFETY Safety lines software error

SAFETY OK REMOTE Remote control error

REMOTE OK CIL1-2 Position sensor for 1 and 2 arms
CIL1-2 OK
X700AJ –X23J Only cylinder error
CIL3 OK
CIL3 Position sensor for 3 arm cylinder
LOAD OK
ROTA OK X700AJ –X23J Only error
LOAD Load cell board or ECM3 error
1 PREV
2 NEXT ROTA
Turret rotation sensor or ECM4 error
9 ESC X700AJ –X23J Only

This page with OK indicates the correct presence of the signals in the CAN BUS line
of the different connected devices. The indication shall always be OK, if the
indication is NO it means that the device is not communicating in CAN BUS line
and therefore it is not considered in function by the other devices.

Did you find some NO within this error page?

YES: try to check the connection, afterward if it doesn’t fix the problem check
and eventually replace the device
NO: Go to the next step of the present check list

3. SOFTWARE CHECK
ONLY IF the problems occurred after a software updating double check if the
platform’s devices are compatibles with the new software, in this case, if necessary
contact Hinowa with the serial number and the release number of the software
install.
If you didn’t fix the problem go to the next step.

4. CAN BUS DEVICES AND CONNECTIONS

To check the can bus devices and connect the operator needs the following
schematics:
- CAN BUS DEVICES CONNECTIONS (page 4 and 6 of the present procedure)
- CAN BUS DEVICES LAY-OUT (page 5 and 7 of the present procedure)
- CAN NETWORK sheet on the electric wiring diagram (“E” or ” D” )

2
 Proceed step by step as follows:

a. DEVICES CHECK
Always with the machine switched off and the main supply
disconnected, disconnect one by one every can bus devices, the blue
lines indicated in the can bus devices connections here below, starting
with the modem and continue with jib arm board ECM3 and so on.
Anytime that you have disconnected one device, connecting the main
supply and switching on the machine, check if can bus error
disappear. To know which are the CAN BUS contact on the devices,
consult the relative page on the electric wiring diagrams

b. CONNECTIONS CHECK
Always with the machine switched off and the main supply
disconnected, connect 2 external wires to create an alternative can
bus line from green connectors (example picture here below) of ECMs
and disconnect the original wires. To know which are the CAN BUS
contact on the devices, consult the relative page on the electric wiring
diagrams

L
H
Anytime that you have replaced a connection, connecting the main
supply and switching on the machine, check if can bus error
disappear. This operation is necessary to check not only the
continuity of the wires but also the status, because it could happen
that a wire is scratched so even maintaining the continuity it
introduces a disturb into the signal

NOTE: Exchanging the wires H and L the system doesn’t work, so it’s important to
replace each connection as was originally.

PROCEEDING EXAMPLE: Always changing the connections configuration with main supply
off, connect two external wires (red lines here below) between ECM1-2 and ECM3,
disconnecting the original wires on this tract, then check the status: if with this
configuration the error disappear it means that the failure was in the original connections
(eventually if it’s a X700AJ –X23J Only it will appear “SEN 3 FAIL” 2° cylinder sensor
missing). Then, replacing the original connections and substituting only the connection
between ECM1-2 and the jib with and external couple of wires (green lines here below),
check the status, if the error appear it means that the failure was on this tract original
connection, otherwise if the error disappear check the other possible tracts.
3
X14J- X19J- X23J- X390AJ- X550AJ -X700AJ- CAN BUS DEVICES LAY-OUT

Sensor 3° arm
cylinder (X700AJ –
X23J Only)
Modem

Jib arm
schedule

Main control
module (ECM1-2)
Arm schedule between
2° and 3° arm
(X700AJ –X23J
Only)

Jib arm
board
(ECM3)

Variable area Sensor 1° 2° arm

board cylinder (X700AJ
(ECM4) –X23J Only)
(X700AJ –
X23J Only)
Remote control

CAN BUS system connections

CAN BUS system connections only for X700AJ –X23J Only

4
X14J- X19J- X23J- X390AJ- X550AJ -X700AJ- CAN BUS DEVICES LAY-OUT

The CAN BUS devices are red underlined in the picture here above, indicating
where to find them

5
X17J- CAN BUS DEVICES CONNECTIONS (BLUE LINES)

Modem

Jib arm
schedule

Main control
module (ECM1-2)

Electric junctions between

2° and 3° arm

Jib arm
board
(ECM3)

Receiver

Radio control

CAN BUS system connections

CAN BUS system connections

6
X17J - CAN BUS DEVICES LAY-OUT

The CAN BUS devices are red underlined in the picture here above, indicating
where to find them

Did any problem with one device come out?

YES: If the problem came out at the point 4.a change the device,
if the problem came out at the point 4.b change the wires.
Evaluate if you are already changed more than one spares of the same
device, in this case the problem could be caused for example by water
going inside the box, so take a look to possible traces of oxidation on the
contacts, in this case isolate better the box. Be careful that the jib box
cover has a direction to be assembled, if assembled in the wrong direction
water goes inside
NO: Go to the next step of the present check list

7
5. RESISTENCE CHECK
WITHOUT FEEDING THE SYSTEM, looking into the electric diagram of your
platform (as the example here below), check the remote control/receiver and
ECM1-2 can bus resistances (in the red round) on page CAN NETWORK (sheet “E”
or ” D”), i.e. test the resistance measured within the cable H and L that should be
about 120 Ohm with the device disconnected from the other and 60 Ohm with the
device connected each other, (always with FEED OFF)