WHO Guide - PSE-MNS 2
WHO Guide - PSE-MNS 2
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Contents
Preface......................................................................................................... v
Acknowledgements.................................................................................... vi
Glossary of terms ........................................................................................ x
3. Define competencies.......................... 25
3.1 Use a competency-based approach................................................... 26
3.2 Identify MNS care tasks for doctors and nurses................................. 27
3.3 Identify competencies required.......................................................... 29
iii
4. Enhance the curriculum...................... 39
4.1 Set learning objectives........................................................................ 40
4.2 Structure learning content.................................................................. 42
4.3 Plan learning experiences and teaching methods............................. 50
4.4 Select methods of assessment........................................................... 57
4.5 Train educators.................................................................................... 61
4.6 How to apply the competency framework: two examples................ 62
6. Conclusion........................................ 85
References........................................... 87
Annex: tools and resources..................... 90
iv
Preface
Severe shortages in the mental health workforce how to assess student outcomes and monitor
cause an enormous gap in care for people with and evaluate educational programmes. The guide
mental health, neurological and substance is meant to be used flexibly, to either enhance
use (MNS) conditions. As outlined in WHO’s existing curricula or to develop new curricula
Comprehensive Mental Health Action Plan where education on MNS care is absent. The guide
2013–2030, pre-service education (PSE) in MNS also provides strategies for engaging stakeholders,
care for future doctors and nurses can support mobilizing resources and implementing
long-term sustainability of MNS services and curriculum changes in diverse contexts.
systems by building a competent national and
The need for competent health professionals
local MNS workforce.
who can provide quality MNS care has never been
This guide aims to strengthen competency-based greater. This guide can offer a practical pathway
education in providing MNS care by focusing on to transform medical and nursing education,
enhancing first-degree educational curricula contributing to improving the lives of people
for future doctors and nurses. The guide was who face MNS conditions. By working together to
informed by extensive literature reviews, educate doctors and nurses to implement these
documentation of best practice examples and evidence-based approaches, we can build a health
consultations with experts globally, including care workforce that is not only technically skilled,
people with lived experience of MNS conditions. but also compassionate and rights-based in their
It defines 12 core competencies for MNS care care. By strengthening pre-service education in
relevant to the roles of doctors and nurses in MNS care, we have an unprecedented opportunity
most countries and offers practical advice on how to create meaningful and lasting change for
to embed these into undergraduate curricula, generations to come.
including suggestions for teaching methods, and
Dévora Kestel
Director
Department of Mental Health, Brain Health and Substance Use
World Health Organization
v
Acknowledgements
The development of this document was Philadelphia, USA), Ricardo Leon Borquez (World
coordinated by the mental health unit (Brandon Federation of Medical Education, Zapopan,
Gray and Mark van Ommeren) under the overall Mexico), Niall Boyce (Wellcome Trust, London,
direction of Dévora Kestel (Director, Department United Kingdom of Great Britain and Northern
of Mental Health, Brain Health and Substance Ireland), Genquen Philip Carado (Association of
Use, WHO). It was written by Sherianne Kramer, Philippine Medical Colleges - Student Network,
Sian Lewis, Brandon Gray, Shekhar Saxena, and Manila, Philippines), Odile Chang (Fiji National
Mark van Ommeren. University, Suva, Fiji), Shubao Chen (Sun Yat-Sen
University, Guangzhou, China), Sophie Chung
(Wellcome Trust, London, United Kingdom),
WHO contributors and reviewers
Carmel Clancy (International Nurses Society on
WHO Headquarters staff and consultants:
Addictions, London, United Kingdom), Devina
Ben Adams, Piumee Bandara, Elaine Brohan,
Dabholkar (All India Institute of Medical Sciences,
Georgina Campbell, Kenneth Carswell, Neerja
New Delhi, India), Christopher Dowrick (World
Chowdhary, Siobhan Fitzpatrick, Alexandra
Organization of Family Doctors, Liverpool,
Fleischmann, Michelle Funk, Dzmitry Krupchanka,
United Kingdom), Angel Belle Cheng Dy (Ateneo
Katherina Molek, Sandersan Onie, Vladimir
de Manila University School of Medicine and
Poznyak, Alison Schafer, Katrin Seeher, Chiara
Public Health, Manila, Philippines), Ragnhild
Servili, James Underhill and Inka Weissbecker.
Dybdahl (Africa Centres for Disease Control and
WHO staff in regions and countries: Prevention, Langesund, Norway), Mohamed Eissa
Kedar Marahatta (WHO Country Office for (International Federation of Medical Students
Nepal), Carmen Martinez and Renato Oliveira e Association, Cairo, Egypt), Isabel Elicer (UC
Souza (WHO Regional Office for the Americas), CHRISTUS, Santiago, Chile), Erin Ferenchick
and Khalid Saeed (WHO Regional Office for the (United for Global Mental Health, New York,
Eastern Mediterranean). USA), Sandra Ferreria (Global Mental Health
Peer Network, Johannesburg, South Africa),
Valerie Ferri (The Philadelphia Mental Health
External contributors and reviewers
Care Corporation, Philadelphia, USA), Kosha Gala
Tarek Abdelgawad (Cairo University, Cairo, Egypt),
(International Federation of Medical Students
Atalay Alem (Addis Ababa University, Addis
Association, Pune, India), Charlene Gamaldo
Ababa, Ethiopia), Samar Almouazen (Damascus
(John Hopkins University School of Medicine,
University, Damascus, Syrian Arab Republic),
USA), David Gordon (World Federation of Medical
Silvana Virginia Sarabia Arce (Universidad Peruana
Education, Manchester, United Kingdom), Ana
Cayetano Heredia, San Martín de Porres District,
Carolina Paris Guerrero (Universidad de Ciencias
Peru), Arushi Arushi, (All India Institute of Medical
Médicas, San José, Costa Rica), Sandhya Gupta
Sciences, New Delhi, India), Melody Tunsubilege
(All India Institute of Medical Sciences, New Delhi,
Asukile (University Teaching Hospital, Lusaka,
India), Charlotte Hanlon (King’s College London,
Zambia), José Luis Ayuso-Mateos (Universidad
London, United Kingdom), Halah Ibrahim Hassen
Autónoma de Madrid, Madrid, Spain), Christina
(Khalifa University of Science and Technology,
Babusci (University of Pittsburgh, Pittsburgh,
Abu Dhabi, United Arab Emirates), Helen Herrman
United States of America (USA)), Gavin Bart
(University of Melbourne, Melbourne, Australia),
(University of Minnesota, Minneapolis, USA),
Zeinab Hijazi (United Nations Children’s Fund,
Emily Becker-Haimes (University of Pennsylvania,
vi
New York, USA), Simone Honikman (University Enmore, Guyana), Roger Ng (World Psychiatric
of Cape Town, Cape Town, South Africa), Xiaona Association, Hunan, China), Victor Ng (World
Huang (United Nations Children’s Fund, Beijing, Organization of Family Doctors, Ontario, Canada),
China), Peter Hughes (International Committee Kelvin Ngoma (Regional Psychosocial Support
of the Red Cross, London, United Kingdom), Initiative, Lusaka, Zambia), Ma Ning (South China
Mohamed Ibrahim (University of British Columbia, Normal University, Guangzhou, China), Olayinka
Vancouver, Canada), Hamdi Issa (United for Omigbodun (University of Ibadan, Ibadan, Nigeria),
Global Mental Health, Hargeisa, Somalia), Helen Uta Ouali (University of Tunis El Manar Medical
Jack (University of Washington, Washington, School, Tunis, Tunisia), Clare Pain (Universities of
USA), Afzal Javed (World Psychiatric Association, Toronto, Toronto, Canada), Lajja Patel (All India
Birmingham, United Kingdom), Dutsadee Institute of Medical Sciences, New Delhi, India),
Juengsiragulwit (Department of Mental Health, Kamilla Pedersen (Aarhus University, Aarhus,
Bangkok, Thailand), Adelard Kakunze (Africa Denmark), David Ponka (World Organization of
Centres for Disease Control and Prevention, Family Doctors, Ontario, Canada), Richard Rawson
Addis Ababa, Ethiopia), Beatrice Kathungu (University of California, Los Angeles, USA), Espen
(Kenyatta University, Nairobi, Kenya), Salman Gade Rolland (International Council of Nurses,
Khan (International Federation of Medical Viken, Norway), Fiamma Rupp (United Nations
Students Association, Mumbai, India), Sarah Kline Children’s Fund, New York, USA), Leandro Salazar
(United for Global Mental Health, London, United (Department of Health, Manila, Philippines),
Kingdom), Kristiana Siste Kurniasanti (Universitas Deanna Saylor (John Hopkins University School
Indonesia, Jakarta, Indonesia), Joanna Lai of Medicine, Maryland, USA), Thomas Schulze
(United Nations Children’s Fund, New York, (World Psychiatric Association, New York, USA),
USA), Saul Levin (World Psychiatric Association, Soraya Seedat (Africa Centres for Disease Control
Washington, USA), Michał Lew-Starowicz (Medical and Prevention, Stellenbosch, South Africa), Li
Center for Postgraduate Education, Warsaw, Shao (Shanghai Jiao Tong University, Shanghai,
Poland), Jean Rya Lim (Association of Philippine China), Pratap Sharan (All India Institute of
Medical Colleges - Student Network, Manila, Medical Sciences, New Delhi, India), Rannia
Philippines), Kathryn Lombardo (International Shehrish (International Federation of Medical
Association of Medical Regulatory Authorities, Students Association, Dhaka, Bangladesh), Laura
Minnesota, USA), Jiang Long (Shanghai Mental ShieldsZeeman (Trimbos, Utrecht, Kingdom of the
Health Center, Shanghai, China), Crick Lund Netherlands), Ali Shirazi (United Nations Children’s
(King’s College London, London, United Kingdom), Fund, Beijing, China), Norbert Skokauskas (World
Debra Machando (African Mental Health Research Psychiatric Association, Torgarden, Norway),
Initiative, Harare, Zimbabwe), Walter Mangezi Armen Soghoyan (World Psychiatric Association,
(University of Zimbabwe, Harare, Zimbabwe), Yerevan, Armenia), Katherine Sorsdahl (University
Suzana Guerrero Martínez (Universidad of Cape Town, Cape Town, South Africa), Alfreda
Iberoamericanal, Dominican Republic), Juliana Stadlin (Ajman University, Ajman, United Arab
Mayhew (American Psychological Association, Emirates), David Stewart (International Council of
Maryland, USA), Kevin Mulvey (International Nurses, Queensland, Australia), Eli-Claire Suarez
Consortium of Universities for Drug Demand (University of the Philippines College of Medicine,
Reduction, Maryland, USA), Dana Murphy-Parker Manila, Philippines), Graham Thornicroft (King’s
(International Nurses Society on Addictions, College London, London, United Kingdom),
Colorado, United States), Dinah Palmera Nadera Trung Lam Tu (Dong A University, Da Nang,
(Philippines Open University, Laguna, Philippines), Viet Nam), Pichet Udomratn (Prince of Songkla
Nichole Nedd-Jerrick (Enmore Polyclinic, University, Hat Yai, Thailand), Jose Javier Mendoza
vii
Velasquez (Coordination of National Strategies Declarations of interest were requested from
and Commission of Mental Health and Addictions, all external reviewers and contributors. An
Mexico City, Mexico), Musa Abba Wakil (Africa email was sent to all potential reviewers and
Centres for Disease Control and Prevention, contributors requesting them to complete a
Maiduguri, Nigeria), Danuta Wasserman (World declaration of interests form. The coordination
Psychiatric Association, Solna, Sweden), Winter team reviewed the declarations of interest along
Williams (University of Alabama, Alabama, USA), with additional information (obtained through
Dawit Wondimagegn (Addis Ababa University, internet and bibliographic database searches) and
Addis Ababa, Ethiopia), Esther Wong (Ministry of assessed them to determine whether there were
Health, Putrajaya, Malaysia), Yifeng Xu (Shanghai any conflicts of interest and, if so, whether this
Mental Health Center, Shanghai, China), Tuohong necessitated a management plan. No significant
Zhang (Peking University, Beijing, China), Min conflicts were identified throughout the process.
Zhao (Shanghai Mental Health Center, Shanghai,
This project was made possible with the financial
China), Na Zhong (Shanghai Mental Health Center,
support of WHO Assessed Contributions and
Shanghai, China), Yves Miel Zuniga (United for
the UHC Partnership (Belgium, European Union,
Global Mental Health, Manila, Philippines).
France, Ireland, Japan, Luxembourg, United
Kingdom and WHO).
viii Photo credit (next page): health care workers in a rural setting. ©Freepik
Glossary of terms
Brain health. The state of brain functioning across Enhanced curriculum. A course curriculum
cognitive, sensory, social-emotional, behavioural for medical and nursing students that has
and motor domains, allowing a person to realize been enriched to include greater emphasis on
their full potential over the life course, irrespective developing students’ competencies for providing
of the presence or absence of disorders. care to people with mental health, neurological
and substance use conditions (either by adapting
Community-based mental health care. Any
an existing curriculum or by developing a
mental health care that is provided outside of
new curriculum).
a psychiatric hospital.1 This includes services
available through primary health care, specific Integrated care. Health services that are
health programmes (for example HIV clinics), managed and delivered so that people receive
district or regional general hospitals, community a continuum of health promotion, disease
mental health teams, relevant social services and prevention, diagnosis, treatment, disease
services in other outpatient settings. management, rehabilitation and palliative care
services, coordinated across the different levels
Competence. A person’s proficiency in
and sites of care within and beyond the health
applying competencies to tasks according to a
sector, and according to their needs throughout
pre-defined standard. Competence is contextual,
the life course.
multidimensional and dynamic; it changes with
time, experience and setting. Medical doctors (including family and primary
care doctors).3 Health professionals who
Competency.2 A person’s ability to integrate
diagnose, treat and prevent illness, disease, injury,
specific attitudes, knowledge and skills when
and other physical and mental impairments and
performing tasks. Competencies are durable,
maintain general health. Medical doctors plan,
trainable and, through the expression of
supervise and evaluate the implementation of care
behaviours, measurable.
and treatment plans by other health care workers.
Curriculum. A set of organized educational They do not limit their practice to certain types of
activities and environments designed to achieve disease or methods of treatment, and they may
specific learning goals. The curriculum comprises: assume responsibility for providing continuing
the learning content and how it is organized and comprehensive medical care to individuals,
and sequenced; teaching methods and learning families and communities.
experiences; assessment formats and programme
evaluation; and quality improvement strategies.
1
As conceptualized in: World mental health report: transforming mental health for all. Geneva: World Health Organization;
2022 (https://iris.who.int/handle/10665/356119, accessed 16 September 2024).
2
As defined in: Mills J-A, Middleton JW, Schafer A, Fitzpatrick S, Short S, Cieza A. Proposing a re-conceptualisation of
competency framework terminology for health: a scoping review. Hum Resources Health. 2020;18(1):15. doi:10.1186/
s12960-019-0443-8. See also: Global competency and outcomes framework for universal health coverage. Geneva: World
Health Organization; 2022 (https://iris.who.int/handle/10665/352711, accessed 16 September 2024).
3
In this document, the term “doctors” refers to medical doctors.
x
Mental health.4 A state of mental well-being that sclerosis), neuroinfections, brain tumours or
enables people to cope with the stresses of life, traumatic injuries.
to realize their abilities, to learn well and work • Substance use conditions include disorders
well, and to contribute to their communities. due to psychoactive substance use, as well
Mental health is an integral component of health as hazardous and harmful use of alcohol,
and well-being and is more than the absence of psychoactive drugs or other substances.
mental disorder.
MNS care. In the context of this guide,
mhGAP priority conditions. A subset of mental
“MNS care” is used to mean services that
health, neurological and substance use conditions
provide psychosocial, psychological and/
with a high burden in terms of mortality,
or pharmacological care (e.g. assessment,
morbidity, disability, economic cost, or human
management, and referral) for people
rights violations.
experiencing MNS conditions.
Mental health, neurological and substance use
MNS care tasks. The tasks that doctors and
(MNS) conditions. A collective term for health
nurses are expected to carry out to provide
conditions and disorders that compromise mental
services for people with MNS conditions.
or brain health and functioning and may lead to
cognitive, intellectual, psychosocial or physical Nurse.6 A health care professional who
impairment, or self-harm or suicide. This includes provides autonomous and collaborative care
mental, behavioural and neurodevelopmental of individuals of all ages, families, groups and
disorders and diseases of the nervous system that communities, sick or well and in all settings.
are defined in WHO’s International Classification of Nurses promote health, help prevent illness, and
Diseases, 11th Revision (ICD-11).5 care for ill, disabled and dying people.
• Mental health conditions include diagnosable Person-centred care. Care that is organized
disorders such as psychosis and depression, around the health needs and expectations of
and also other mental and behaviourial people, not diseases. Person-centred care engages
states associated with significant distress individuals, families and communities as active
and impairment in functioning, including participants in, rather than passive recipients
self-harm or suicide. of, care. It consciously adopts people’s own
• In this guide, neurological conditions perspectives and priorities and responds to these
include neurodevelopmental disorders in humane and holistic ways. Person-centred
(such as autism spectrum disorder), but not care seeks to understand and respect people’s
neurological disorders (such as stroke, epilepsy, cultural understandings of mental health, and to
headache disorders, dementia and Parkinson ensure that mental health care workers engage
disease), neuromuscular disorders (such as in meaningful conversations about people’s
peripheral neuropathy), neuroimmunological needs and concerns.
disorders (such as meningitis and multiple
4
As defined in: World mental health report: transforming mental health for all. Geneva: World Health Organization; 2022
(https://iris.who.int/handle/10665/356119, accessed 16 September 2024.
5
See: Clinical descriptions and diagnostic requirements for ICD-11 mental, behavioural and neurodevelopmental disorders
(CDDR). Geneva: World Health Organization; 2024 (https://iris.who.int/handle/10665/375767, accessed 16 September 2024).
6
For more detailed definitions of nurses and nursing see: Current nursing definitions. In: ICN/Resources [website]. Geneva:
International Council of Nurses; 2024 (https://www.icn.ch/resources/nursing-definitions/current-nursing-definitions, accessed
16 September 2024).
xi
Pre-service education (PSE). The learning that Rights-based care. Care provided by mental
takes place in preparation for a future role as health and social services that respects
a health care worker. PSE provides pre-clinical people’s human rights and dignity, including
training and takes place in universities, by promoting autonomy, legal capacity,
colleges and professional schools, as well as non-coercion, confidentiality, participation and
other educational settings, such as health community inclusion.
institutes, clinical facilities and community
Specialists. Health professionals with advanced
organizations. In the context of this guide, PSE
training in specific diseases or treatments, who
refers specifically to the learning of medical and
use specialized methods to diagnose, treat
nursing students taking a first degree course
and prevent illness, injury or other physical
in a university setting. In many countries this is
and mental impairments. Specialists may also
undergraduate education that requires no prior
teach or do research. In this guide, specialists
courses or knowledge.
often refer to psychiatrists and other mental
Recovery-oriented care. Recovery-oriented care health professionals.
supports people in their unique recovery journey
Substance use. The use of psychoactive
and empowers them to have control of their own
substances, including alcohol, drugs and nicotine,
lives. It involves supporting people to: identify
that affect mental processes such as perception,
and work towards their goals and aspirations in
consciousness, cognition or mood and emotions.
order to lead fulfilling and meaningful lives; make
decisions about all areas of their lives including Universal health coverage (UHC). All people have
treatment, care and support; and choose their access to the full range of quality health services
own way of understanding their distress. they need, when and where they need them,
without financial hardship.
xii
Executive
summary
PSE-MNS guide
Chapter 1. Introduction
In all countries, mental health, neurological and professional development) is a useful and
substance use (MNS) conditions are widespread evidence-based approach for upskilling doctors
and cause significant suffering and early death. and nurses to manage MNS conditions. Another
Despite effective interventions, many people go complementary approach is to strengthen
untreated due to inaccessible, unaffordable, or pre-service education (PSE) in mental health care
poor-quality services, or because of stigma. for medical and nursing students before they enter
the workforce by embedding core competencies for
The shortage of trained MNS health care
MNS care throughout their undergraduate curricula
workers everywhere worsens the treatment gap.
(not just in psychiatry or neurology courses).
Expanding the specialist workforce is important
This approach is recommended by the WHO
to improve access to care, especially for people
Comprehensive mental health action plan, 2013–2030.
with moderate to severe disorders. But achieving
universal health coverage (UHC) requires other Existing PSE in MNS care varies widely in how it is
strategies, including integrating prevention and provided. It is often brief and theoretical, lacking
care for mild to moderate MNS conditions into the in practical learning for real-world tasks. There is
roles of doctors and nurses. an urgent need to enhance PSE for medical and
nursing students worldwide so that graduates are
In-service training (including postgraduate
adequately equipped to manage MNS conditions.
education, on-the-job training and continuous
xiv Photo credit (previous page): duty nurses gather at Dhaka Medical Hospital in Bangladesh, 2023. © WHO / Fabeha Monir
MNS conditions for applying skills and performing MNS
people with MNS
appropriately and care task. This includes knowledge about
conditions
in a timely manner evidence-based interventions for specific
Executive summary and collaborate MNS conditions as well as knowledge about
5 Assess for MNS with other health
conditions public mental health.
care workers in
6 Manage priority MNS their care
conditions
11 Follow-up with
1 Demonstrate foundational 5 Assess for MNS 9 Adapt MNS care for people in
helping conditions populations with special needs (e.g.
pregnant women, new mothers, young
2 Provide rights-based care 6 Manage priority people, older adults, among others)
MNS conditions
3 Promote mental and brain 10 Refer people with MNS conditions
health, prevent/reduce 7 Provide psychosocial appropriately and in a timely
harms due to substance use support as part of manner and collaborate with other
and prevent/reduce risk of managing MNS health care workers in their care
priority MNS conditionsa conditions
11 Follow-up with people with MNS
4 Provide clinical emergency 8 Support carers of conditions
care for people with MNS people with MNS
conditions conditions 12 Engage in self-care
Attitudes are a person’s feelings, Knowledge provides the Skills provide a higher level
values and beliefs, which influence informational basis for of analysis and application of
their behaviours and performance of applying skills and performing knowledge in MNS care. They are
tasks. If students develop the right MNS care tasks. This the focus of a competency-based
attitudes identified (e.g. genuineness, includes knowledge about curriculum.
compassion, inclusivity, warmth, evidence-based interventions
respect and non-judgement) they for specific MNS conditions
will be better able to care for people as well as knowledge about
experiencing MNS conditions. public mental health.
a
MNS stands for mental health, neurological and substance use
7
The mhGAP priority conditions are: alcohol use disorders (AUDs), generalized anxiety disorder, panic disorder and panic
attacks, child and adolescent mental and behavioural disorders, post-traumatic stress disorder, dementia, depression, drug
use disorders (DUDs), epilepsy and seizures, psychosis and bipolar disorder, self-harm and suicide, and other significant
emotional problems and bodily distress.
xv
PSE-MNS guide
xvi
Executive summary
xvii
PSE-MNS guide
xviii
1
Introduction
PSE-MNS guide 1
1.1 Background
Mental health, neurological and substance use budget line for treating substance use disorders
(MNS) conditions are highly prevalent, affecting (9). What budget there is tends to go to hospital-
people across every community and age group in rather than community-based services (10).
the world, including children and adolescents. In
The lack of trained MNS health care workers
2021, around one in eight people were living with
in countries of all income levels worsens the
MNS disorders (1) (see Fig. 1.1). A considerable
treatment gap (11). Nearly half the world’s
number of people are also affected by broader
population lives in countries with fewer than one
MNS conditions – including psychosocial as well
psychiatrist per 200 000 people (7). Neurologists
as cognitive disabilities, and other mental states
and addiction medicine specialists are even
associated with significant distress, impairment in
scarcer (12, 9). Globally, the number of mental
functioning, and suicide or self-harm (2).
health nurses – who make up 44% of the global
These conditions cause significant disability mental health workforce – fluctuates, with only
(3, 4). They can also lead to early death, often slight increases observed since 2017 (7). And
co-occurring with physical illnesses (see Fig. 1.1). everywhere, the MNS specialist workforce that
does exist is often concentrated in cities and
In addition to the direct costs of treatment,
large hospitals away from rural areas, which puts
MNS conditions have indirect societal costs
services out of reach for many people.
such as reduced productivity and high
unemployment (2). People with these conditions Expanding the specialist workforce is important
face stigma, discrimination and human rights to reduce the MNS treatment gap, especially for
violations, including isolation, incarceration people with moderate to severe disorders. But
and ill-treatment. countries cannot rely solely on MNS specialists to
achieve UHC. They must look to other strategies,
There are many effective psychosocial and
including integrating prevention and care for
pharmacological interventions to prevent and
mild to moderate MNS conditions into the
treat MNS conditions, many of which can be
responsibilities of other health care workers,
quickly and easily delivered at relatively low costs
such as doctors (i.e. general practitioners,
(5, 6). At the population level, laws and policies
paediatricians) and nurses.
can help promote mental and brain health, avoid
harms due to substance use and reduce the risks Doctors and nurses are often the first to see
associated with the onset of MNS conditions. people with MNS conditions in the health
system, making them a valuable resource for
Yet despite the existence of effective treatments,
MNS diagnosis and care. They make up a huge
most people experiencing MNS conditions go
portion of the health care workforce and work
untreated because services are inaccessible,
in diverse settings, from hospitals and urgent
unaffordable, insufficient or of poor quality, or
care centres to primary care clinics, community
because stigma stops them from getting help.
health centres, long-term care facilities, schools
Governments allocate, on average, just 2% of
and even homes. They are well placed to identify,
health budgets to mental health (7). Only 12%
treat, care and support people experiencing MNS
of countries have a separate budget line for
health conditions (13).
neurological conditions (8). Even fewer have a
2 Photo credit (previous page): doctor standing in front of a bed in a hospital in a low-resource setting. Somalia, 2022 © WHO / Ismail Taxta
Chapter 1 Introduction 1
Integrating MNS diagnosis and care into the • promotes collaborative and
responsibilities of doctors and nurses has person-centred care (2);
many benefits. It: • allows for better recognition of physical
health problems;
• expands the workforce available for MNS care;
• keeps people close to their support systems for
• increases access to care;
better recovery; and
• reduces stigma and human rights
• is more likely to deliver positive physical and
violations (14, 15);
mental health outcomes (16, 17).
FIG. 1.1
MNS disorders are widespread and are major causes of disability and early death.
Prevalence
7.5% of children 400 million
1 billion people under 5 years have a
people (7% of people over 15
globally were living with a disorder contributing
years of age) have alcohol
mental disorder in 2021.a to developmental
use disorders (AUDs).c
disability.b
More than
64 million people Nearly 57 million 24 million
had drug use disorders people had dementia
people had epilepsy
(DUDs) in 2022.d in 2021.e
in 2021.e
Early death
The harmful use of Psychoactive
More than 720 000 alcohol caused around drug use caused
people died by suicide
in 2021.f
2.6 million 0.6 million
deaths in 2019. c
deaths in 2019.c
Sources:
a
IHME, 2021 (1). d
UNODC, 2024 (19). f
WHO, 2021 (20).
b
WHO and UNICEF, 2023 (18). e
GBD 2021 Nervous System Disorders g
Chesney et al, 2014 (21); Heiberg et al,
c
WHO, 2024 (9). Collaborators, 2024 (4). 2019 (22).
3
PSE-MNS guide 1
1.1.1 A focus on pre-service They can gain the competencies they need
through PSE (see Box 1.1) and in-service
education (PSE) training (including postgraduate education,
on-the-job training and continuous professional
For integration to work, doctors and nurses must development), and experience.
be equipped with the attitudes, knowledge and
All these types of learning are closely related (see
skills to competently provide high-quality MNS
Fig. 1.2). PSE and in-service training are necessary
care to people at all stages of life.1
to secure a competent workforce for MNS care
BOX 1.1
What is PSE in MNS care (PSE-MNS)?
In the context of this guide, PSE-MNS: • encourages teaching that is aligned
with WHO’s ICD-11;
• is done by medical and nursing students
• ensures a person-centred, recovery-oriented
during their first-degree in a university setting
and human rights-based approach to care;
(typically undergraduate education);
• forms the basis for later postgraduate education
• is multidisciplinary and focused on public
and other in-service training; and
health, conditions and people;
• is endorsed by health and education authorities
• covers care for MNS conditions, including MNS
and certification and regulation bodies.
disorders and related issues, that students
are likely to encounter once they enter
Good PSE in MNS care ensures that the
clinical practice;
competencies required to support people with
• covers aspects of, but is separate
MNS conditions are consistently addressed in
from, speciality programmes on
multiple learning activities across the curriculum,
psychiatry and neurology;
rather than just in dedicated psychiatry, neurology
• includes neuropsychiatry but not all aspects of
or mental health courses.
neurology (e.g. strokes and migraines);
• uses a competency-based framework; This understanding of PSE for MNS care aligns with
• includes practical training experiences; key WHO initiatives, such as the Mental Health Gap
• is evidence-based; Action Programme (mhGAP).
1
This includes the foundational helping skills that are a universal prerequisite for delivering effective psychosocial
and psychological care (and indeed all health care), and which lie at the heart of the WHO-UNICEF Ensuring Quality in
Psychosocial and Mental Health Care (EQUIP) project to strengthen quality in psychosocial and psychological training and
service delivery (see Box 4.8).
4
Chapter 1 Introduction 1
that continuously maintains performance over Those who go on to specialize in mental health
time (23). Where a workforce is specialized, nursing through postgraduate education will
including postgraduate education to ensure develop deeper competencies to navigate the
competency is equally important. For example, complex health, psychological, biological and
because all nurses are expected to contribute to social aspects of mental health. These advanced
mental health care, all nursing undergraduate competencies will likely go beyond diagnosis,
curricula should equip students with a set of basic treatment and management of MNS
foundational competencies for mental health conditions to include advocacy, leadership,
care. Those students that go straight into research, psychopharmacology, crisis intervention
service after graduating will continue to refine and the delivery of more advanced and scalable
these competencies through in-service training. psychological interventions (24).
FIG. 1.2
A system of continuous competency-based learning to ensure quality and
effective MNS care.
5
PSE-MNS guide 1
Embedding MNS care into PSE is especially valuable. that do not – in terms of service users and care
– reflect the broader primary health care and
• It encourages doctors and nurses to take
community environments where many students
responsibility for MNS care early in their careers.
will work. This can reinforce stigma and neglect
• New graduates gain confidence in providing
person-centred, rights-based care.
MNS care and can be assessed for competence.
• Graduates are better prepared to address Commonly cited barriers to PSE in MNS care include:
physical, mental and brain health and
• overloaded curricula;
substance use issues holistically.
• resistance to change (e.g. by educators,
• Graduates can use postgraduate education
universities, professional boards and
and in-service training to build on their initial
ministries, and students);
training, rather than starting from scratch.
• insufficient resources, funding
• PSE reduces stigma (25) and can promote a
and infrastructure;
common understanding of MNS care among
• stigma and low prioritization of MNS conditions;
different categories of health professionals.
few clinical sites, placements and
• It ensures that MNS conditions are valued
mentors available; and
equally with other health issues.
• lack of standard, normative or
• It is a sustainable approach, supporting
evidence-based guidance and evaluations on
long-term development of the
pre-service curricula.2
health workforce (26).
2
For more information on pre-service implementation barriers and how to overcome them, see section 5.2.
3
For example, see: Provider core competencies for improved mental health care of the nation. Pretoria: Academy of Science of
South Africa; 2021 (https://research.assaf.org.za/items/f5a5fb05-11bf-4fcd-9fa8-2c48e44e2831, accessed 16 September 2024).
6 Photo credit (next page): Kitatumba nursing school in DRC, 2019. © WHO / Hugh Kinsella Cunningham
PSE-MNS guide 1
4
See Box 2.2 in Chapter 2 for a list of the priority MNS conditions addressed by the WHO Mental Health Gap Action Programme (mhGAP).
5
For training resources for community health workers, see: CHW Central [website]: https://chwcentral.org/training-resources-search.
8
Chapter 1 Introduction 1
1.2.3 Structure and overview do and defining the core competencies required
(see Chapter 3).
• Enhance the curriculum by specifying the
The remaining chapters focus on key activities
learning content, learning experiences,
across four phases of action to embed MNS care
and assessment methods that will be used;
competencies in first-degree medical and nursing
and training educators where necessary
curricula (see Fig. 1.3).
(see Chapter 4).
• Prepare and plan for curricular change by • Implement the enhanced curriculum using
analysing existing contexts, building awareness a context-relevant approach and use
and appetite among stakeholders and agreeing monitoring and evaluation to drive continuous
a work plan and budget (see Chapter 2). improvement (see Chapter 5).
• Define the parameters of change by identifying
MNS care tasks that doctors and nurses need to
FIG. 1.3
Four phases of action to embed MNS care competencies in first-degree medical
and nursing curricula.
Analyse existing Identify MNS care Set learning objectives. Decide implementation
situation. tasks for general Plan learning content, approach.
Advocate to health workers. experiences, and Address barriers.
stakeholders. Define core assessment. Monitor and evaluate
Agree a work plan and competencies Train educators. for continuous
budget. required. improvement.
CONTEXTUALIZE
9
PSE-MNS guide 1
6
For example: mhGAP training manuals (https://iris.who.int/handle/10665/259161), UHC compendium (https://www.who.int/
universal-health-coverage/compendium/database), Global competency and outcomes framework for UHC (https://iris.who.
int/handle/10665/352711), and EQUIP (https://equipcompetency.org/en-gb).
7
For example: International Council of Nurses guidelines on mental health nursing (https://www.icn.ch/resources/
publications-and-reports/guidelines-mental-health-nursing), World Psychiatry Association recommendations (https://www.
wpanet.org/_files/ugd/e172f3_831da6ddcfcf43a284c2afc1a1666589.pdf) and UK General Medical Council guidelines (https://
www.gmc-uk.org/-/media/documents/outcomes-for-graduates-2020_pdf-84622587.pdf).
10
2
Prepare and
plan for change
PSE-MNS guide 2
Embedding MNS care competencies in PSE is situation analysis may come before appointing
essentially an exercise in curricular change. a CRC, which may be formal or informal. In
Success requires a clear purpose, stakeholder resource-limited settings, curricular change may
support and institutional capacity. Key activities start with small changes, or target only a small
are establishing a curriculum review committee cohort of students. Later, any successes can be
(CRC), doing a situation analysis to assess needs, used to drive further investment and expansion.
advocating and engaging stakeholders, and
Although curricular change is urgent because of
developing an implementation plan and budget.
large treatment gaps and workforce shortages,
Importantly, there is no single order in which to its timing relies on available resources, context
do these activities, and the depth to which each and university processes. You will likely need to
is completed will vary depending on context and align MNS-related enhancements with general
resources. So, for example, in some cases the university curriculum updates.
TABLE 2.1
Stakeholder roles in curricular change.
Accrediting, licensing, Medical and nursing • Set accreditation criteria and guidelines for an
professional and boards, licensing boards, enhanced curriculum.
regulatory bodies ministries of health and/ • Use a competency-based approach and include MNS
or education, professional content in national board exams (or equivalent).
associations and societies.
• Align accreditation and licensing requirements.
• Audit the enhanced curriculum.
12 Photo credit (previous page): nurses doing paperwork at a health centre. Tajikistan, 2023 ©WHO / Mukhsin Abidzhanov
Chapter 2 Prepare and plan for change 2
People with lived Service user groups • Identify gaps in current practice.
experience of MNS and people with lived • Provide feedback on proposals for an
conditions (and experience of MNS enhanced curriculum.
non-profit and advocacy conditions, their
• Help monitor and evaluate the enhanced
groups that work with families and carers
curriculum (including by providing feedback on
these populations) (formal and informal).
graduates’ competencies that can be reported
back to university and national boards).
University staff and Teaching staff, course • Where possible, join a multidisciplinary
external consultants coordinators, supervisors team to co-develop, deliver and assess the
(including pedagogical and heads of schools/ enhanced curriculum.
consultants, departments responsible • Promote curricular change to
faculty developers, for developing and colleagues and students.
health science delivering curricula.
• Monitor and evaluate the enhanced curriculum;
education researchers)
and make changes for continuous improvement.
Public and private health • Help define learning outcomes and competencies
Potential employers
care services and their needed for practice.
of graduates staff and administrators. • Help monitor and evaluate (including by
participating in pilot tests and evaluating
graduates’ competencies and reporting these
back to the university and national boards).
13
Chapter 2 Prepare and plan for change 2
BOX 2.1
Lessons from Costa Rica: harnessing the power of a multidisciplinary CRC
In Costa Rica, at the University of Medical Sciences and assessments; and to teach the newly
(UCIMED), a multidisciplinary CRC from psychiatry, enhanced curriculum.
psychology, medicine, pharmacology, public
Sharing the teaching load across subject experts
health, and nutrition developed and delivered
reduced the resources needed for training and
an enhanced curriculum for undergraduate
ensured that students covered all aspects of MNS
medical students.
care. Each aspect of care was taught by subject
Led by the head of the psycho-pedagogy experts (for example, public health educators
department, the committee used the mhGAP covered the public health framework for MNS care,
intervention guide (mhgap-IG) as the basis for pharmacists taught the pharmacology of MNS
its work and adopted a collaborative approach care, and psychiatrists taught diagnostics etc).
to content creation. Committee members
The curriculum structure encouraged students
reviewed the guide through their area of
to see their future careers as part of an
expertise, integrating it with existing curricula
interdisciplinary MNS care team, reflecting the
and adding content. Each committee member
collaborative, multidisciplinary nature of MNS care.
was also invited to develop additional content
Source: Ana Carolina Paris de Zaidman, School of Medicine, Department of Psychopedagogy, University of Medical Sciences
(UCIMED), Costa Rica, personal communication, 26 November 2022.
Photo credit (previous page): doctors at an Ebola hospital in Nigeria, 2014. © WHO / Andrew Esiebo 15
PSE-MNS guide 2
2.1.1 Establish a shared vision • why curricular change is needed and what gaps
it will address;
• the target audience for curricular change (e.g.
A first task for the CRC is to develop a shared vision
nursing students, medical students);
that defines the purpose of curricular change to
• specific goals and objectives for an
guide the committee’s work. This vision should be
enhanced curriculum; and
developed with input from key stakeholder groups
• envisioned outcomes of an enhanced
and should specify:
curriculum (see Chapter 4).
TABLE 2.2
Types of information to gather in a situation analysis.
• Existing and potential resources for curriculum delivery (e.g. people, time,
Existing and potential funds, infrastructure).
resources within • Existing competencies of educators (to assess training needs).
the institution • Any plans to revise existing curricula.
• University guidance for curriculum reform.
• Attitudes toward MNS issues within the university (i.e. how educators and
Institutional context
students perceive people with MNS conditions and MNS care).
16
Chapter 2 Prepare and plan for change 2
• Standards of MNS care and defined roles for doctors and nurses (e.g. policies,
strategies, legislation, prescribing privileges).
Notes:
a
WHO MiNDbank provides an online database of national and regional policies, strategies, laws and service standards on
mental health, substance abuse, disability, general health, NCDs, human rights, development, children and youth, and older
persons. See: https://extranet.who.int/mindbank/.
b
The WHO Mental Health Atlas tracks progress in implementing WHO’s Comprehensive Mental Health Action Plan 2013–2030,
with information on mental health policies, resources and services. See: https://iris.who.int/handle/10665/345946.
c
The Global Information System on Alcohol and Health (GISAH) is a tool for assessing and monitoring the health situation,
trends and policy responses related to alcohol consumption and alcohol-related harm. See: https://www.who.int/data/gho/
data/themes/global-information-system-on-alcohol-and-health.
d
If there are no national epidemiology studies available, then modelled data are available from the Institute for Health Metrics
and Evaluation at: https://ghdx.healthdata.org.
17
PSE-MNS guide 2
BOX 2.2
mhGAP priority conditions
mhGAP focuses on priority MNS conditions that panic disorder and panic attacks, child and
represent a high burden in terms of mortality, adolescent mental and behavioural disorders,
morbidity and disability; cause large economic post-traumatic stress disorder, dementia,
costs; or are associated with widespread violations depression, drug use disorders (DUDs), epilepsy
of human rights. and seizures, psychosis and bipolar disorder,
self-harm and suicide, and other significant
The mhGAP priority conditions are: alcohol use
emotional problems and bodily distress.
disorders (AUDs), generalized anxiety disorder,
18
Chapter 2 Prepare and plan for change 2
FIG. 2.1
Social issues that increase the risk of developing an MNS condition.
Work
Family circumstances • Unemployment.
• Separation or divorce. • Discrimination in accessing or carrying
• Pregnancy, infertility, fetal exposure to out work.
psychoactive substance use, maternal • Poor working conditions.
reproductive and postpartum health
• Chronic workplace stress.
or new parenthood.
• Inadequate family support.
• Caregiver stress.
Health behaviours
• Financial pressures. • Hazardous alcohol and/or drug use.
• Adverse childhood experiences. • Hazardous gambling and/or gaming.
• Problems with diet, physical activity, hygiene
and/or oral health.
Exposure to potentially traumatic events • Poor health and help-seeking behaviours.
• Exposure to disaster, conflict or violence.
• Victim of (violent) crime or terrorism.
• Serious accident. Other
• Interpersonal or collective • Initiating opioid or other addictive painkillers
gender-based violence. as a response to acute or chronic disease.
• Sexual exploitation. • Dealing with difficult diagnoses.
• Irrational or inappropriate practices for
prescribing and dispensing medicines.
Education • Diversion of medicines with psychoactive
• Problems associated with low-level literacy. and dependence-producing properties
• Limited or interrupted education. to nonmedical use.
• Poor learning environments. • Problems with criminal justice.
19
PSE-MNS guide 2
20
Chapter 2 Prepare and plan for change 2
2.3.1 Focus on levers for stories, they can help people better understand
MNS conditions and their economic, social and
change individual impacts and so build support for an
enhanced curriculum (39).
Building an investment case for promoting mental
Students and educators can also drive change by
and brain health, preventing substance use harms,
raising awareness of MNS conditions and lobbying
and supporting curricular change is often a critical
for stronger integration of MNS care into existing
first step in advocacy. This forms the foundation
curricula (see Box 2.3). Demand for curricular
for effectively engaging with stakeholders.
change can be built top-down, for example
Findings from the situation analysis may point to by influencing exam boards to include more
useful entry points or levers for change. content on MNS care in exit exams. Or they can
be built bottom-up through student and faculty
• Use national or regional policies or regulations
initiatives, such as by:
to argue for greater emphasis on MNS or
clinical practice. For example, the June 2018 • promoting self-care and MNS awareness
mental health law in the Philippines mandates on campus;
psychiatry and neurology as required subjects in • hosting events in universities and communities
all medical and allied health courses (38). to profile mental health, brain health and the
• Leverage mhGAP in countries where it is prevention of substance use harms;
well known and used for in-service training to • strengthening student associations’ capacity
disseminate information. Emphasize integrating to voice the need for MNS care to be integrated
MNS care into primary health care and other into the curriculum;
services and build buy-in for enhanced curricula • supporting university clubs related to mental
among health care workers and educators health, brain health and substance use; and
(including potentially through training, • increasing the weight of MNS components in
see section 4.5). formal student performance evaluations.
• Look for windows of opportunity provided
by favourable contexts or key events that Global experiences in integrating mental and brain
can provide the momentum for change. For health and substance use responses into PSE
example, emergencies, natural disasters and highlight the importance of engaging university
conflict, while tragic, can also represent an staff (40). Involving specialists, such as teaching
opportunity to capitalize on increased public psychiatrists, neurologists and advanced mental
and political attention to develop appetite health nurse practitioners, ensures content
for mental, brain and behavioral health and accuracy and encourages specialist community
workforce development. support (26). Non-specialist educators will
• Use institutional curriculum review need training to teach and assess an enhanced
cycles as a framework for reform and formal curriculum (see section 4.5).
opportunities to push for significant revisions.
Early engagement can help educators take
ownership of any new learning content,
Effective advocacy is a collective task. Champions
reducing the need for extensive preparation and
and collaborators, respected by their peers
endorsement later. Eventually, having a strong
and enthusiastic about MNS care, should be
curriculum on MNS care will boost institutional
recruited across stakeholder groups. People
reputation, which in turn will attract new faculty
with lived experience of MNS conditions can be
and students and generate funds for further
particularly valuable champions. By sharing their
investment in PSE.
21
PSE-MNS guide 2
BOX 2.3
Lessons from the Philippines: engaging student champions
In the Philippines, the Association of Philippine Sessions were well received by medical students
Medical Colleges – Student Network (APMCSN) across the Philippines. The APMCSN used their
was instrumental in improving MNS care training success to advocate for MNS care training at a
for medical students. In collaboration with the national event with deans from all 62 medical
Philippine Educational Theatre Association schools and faculties in the country. The network
(PETA) and faculty at the Ateneo School of then continued to lobby universities to include
Medicine and Public Health, APMCSN started the MNS-related content in medical curricula. Many
Semicolon Project, a series of workshops about students used the lobbying as a platform to speak
MNS conditions. out about their own mental health struggles.
These workshops combined informational The students’ efforts worked: one university
sessions with standardized role plays and practical developed a module on mental health; others
exercises where students could apply what they included mental health talks and seminars in
learned in a peer-to-peer context. Sessions went their curricula. One school set up a mental health
beyond MNS conditions to cover a broad array of wellness team and another launched a mental
psychologically distressing issues. The Semicolon health workshop. These changes were driven
Project sessions adapted to online formats during by student advocacy, but would not have been
the COVID-19 pandemic and several typhoons. possible without the support and collaboration of
university administrators and various stakeholders.
Source: Jean Rya Lim and Leandro Salazar, Association of Philippine Medical Colleges - Student Network; Fatima Barateta,
Philippines Student Organizations Coordinating Council; and Genquen Philip Carado, Philippine General Hospital Interns’
Council. Focus group discussion: the Philippines; 26 November 2022.
22
Chapter 2 Prepare and plan for change 2
FIG. 2.2
Typical components of a work plan for curricular change.
Timeline
23
PSE-MNS guide 2
International principles for educational (re)design Where teaching, funding, and time constraints exist,
recommend that work plans be (41, 23): the work plan for enhancing the curriculum might
comprise just a few quick changes (see Box 2.4).
• targeted, with clear and realistic objectives for
curricular change; The CRC should be responsible for developing,
• inclusive, developed with the meaningful monitoring and, where necessary, revising the
involvement and support of stakeholders, work plan and draft budget. To that end, the
including people with lived experience of MNS group will need to:
conditions and students;
• define the specific goals and objectives of
• informed by evidence and information about
curricular change;
MNS conditions and care in the local context (i.e.
• identify possible barriers and mobilize available
based on findings from the situation analysis);
resources (see section 5.2 and Table 5.1);
• competency-based, with all activities working
• list activities, inputs and deliverables across all
toward the achievement of attitudes, knowledge
phases of implementation;
and skills needed for professional roles;
• decide who will lead each activity;
• comprehensive in listing activities throughout
• cost activities and inputs;
implementation;
• identify and secure reliable funding;
• specific in defining roles, responsibilities and
• establish implementation indicators for the plan
realistic timelines for action; and
and track the status of each activity; and
• resourced based on realistic costings.
• create a monitoring and evaluation plan to
assess the curriculum’s success after launch
(see Chapter 5).
BOX 2.4
Practical tips for working in resource-constrained settings
In resource-limited settings, consider these tips • Integrate MNS-related content into
for quick curriculum enhancements. existing courses without waiting for formal
curriculum renewals.
• Focus on just a few core competencies (or
• Work with other faculties and schools to
underpinning knowledge, attitudes and skills)
maximize teaching resources.
rather than all of them (see Table 3.1).
• Partner with local organizations and
• Reorganize curriculum hours
stakeholders (consultants, people with lived
instead of adding more.
experience, clinical placement providers) to
• Make small changes to existing courses, such
deliver curriculum content.
as replacing case studies with those based
on MNS conditions.
For more information on implementing an
• Replace didactic teaching with self-learning
enhanced curriculum and practical tips for
or technologically supported methods to save
delivery in resource-constrained settings,
time in the curriculum.
see section 5.2.
24
3
Define
competencies
PSE-MNS guide 3
BOX 3.1
Defining MNS care tasks and competencies
MNS care tasks are the tasks that doctors and performance of MNS care tasks (50). Competencies
nurses are expected to carry out to provide are durable, trainable and, through the expression
services for people with MNS conditions during of behaviours, observable and measurable. To tell
routine delivery of health care, including managing if someone is competent (proficient in applying
the issues in Fig. 2.1. competencies to tasks according to a pre-defined
standard), their behaviour must be observed and
MNS competencies are the abilities of medical
assessed while they carry out tasks. Competence
and nursing students and graduates to
is contextual, multidimensional and dynamic,
integrate attitudes, knowledge and skills in their
changing with time, experience and setting.
26 Photo credit (previous page): malaria vaccination campaign in Binava and Toumad. Côte d'Ivoire, 2024 © WHO / Amani, ADIDJ
Chapter 3 Define competencies 3
In practice, a competency-based approach to • Identify MNS care tasks. Determine the MNS
developing an enhanced curriculum for MNS care care tasks doctors and nurses need to perform
comprises four main activities. based on these conditions (see section 3.2).
• Select competencies. Choose the competencies
• Define MNS conditions. Identify the MNS
(and associated attitudes, knowledge and skills)
conditions (disorders, psychosocial issues, etc)
required for students to adequately perform
relevant to the country’s health system.8
these tasks (see section 3.3).
This is accomplished through the situation
• Tailor the curriculum. Design content, learning
analysis (see section 2.2).
experiences and assessments to help students
to achieve those competencies (see Chapter 4).
8
Remember to consider all mhGAP priority conditions as well as any other nationally relevant MNS conditions (including
disorders and related issues).
27
PSE-MNS guide 3
FIG. 3.1
Examples of locally relevant MNS care tasks for doctors and nurses, as prioritized
by country stakeholders.
Sources: Ethiopia: Atalay Alem, Department of Psychiatry, University of Addis Ababa, Co-director of a WHO Collaborating
Centre, interviewed on 11 July 2022. Guyana: Nicole Nedd-Jerrick, Enmore Polyclinic, Georgetown Guyana, Head of Clinic
and Medical Practitioner, interviewed on 19 October 2022. India: Pratap Sharan, All Institute of Medical Sciences, Professor,
interviewed on 28 July 2022. Zambia: Kelvin Ngoma, REPSSI, Country director, interviewed on 5 August 2022.
The findings from the situation analysis can government policy. It will also identify existing
help identify relevant MNS care tasks, including resources for MNS services in the health system.
those that might be mandated or prioritized in
28
Chapter 3 Define competencies 3
FIG. 3.2
Competencies comprise attitudes, knowledge, and skills integrated in the
performance of MNS care tasks.
COMPETENCIES
Observable behaviours
The sections that follow define 12 core While curricula should ideally cover all 12 core
competencies that doctors and nurses need to competencies, some may require only minimal
adequately perform MNS care tasks following PSE enhancements or may focus on specific skills
(see Table 3.1). The attitudes, knowledge and skills (e.g. a course on psychological assessment). In
underpinning each competency are also defined. some cases, additional competencies may be
necessary for locally relevant MNS conditions,
These competencies apply to all mhGAP priority
such as conditions related to regionally specific
conditions (see Box 2.2) and are broad enough to
psychoactive substances (e.g. khat in Somalia,
likely also apply to other MNS conditions. They
tramadol in Northwest Syria, or heroin in
represent the minimum set of attitudes, knowledge
Afghanistan). Competency selection will be guided
and skills for MNS tasks in any clinical encounter,
by the situation analysis (see section 2.2).
though not all will be relevant in every situation.
29
30
TABLE 3.1
Core competencies required by doctors and nurses to effectively care for people with priority MNS conditions
across settings and tasks.
PSE-MNS guide
1. Demonstrate Cross-cutting • What foundational helping skills are and • Use non-verbal communication and active listening.
foundational helpingb foundational why they matter. • Use verbal communication.
(applies to every clinical attitudes that apply to • Local cultural differences in communication, • Explain and promote confidentiality.
encounter) all competencies: help-seeking and expectations of care.
• Genuine. • Build rapport and support self-disclosure.
• Legal provisions on confidentiality and consent.
• Compassionate. • Explore and normalize feelings.
• Risk and protective factors for suicide.
• Warm. • Demonstrate empathy, warmth and genuineness.
• Psychoeducation topics for MNS conditions.
• Optimistic/hopeful. • Assess risk of harm to self and harm to or from
others and develop a collaborative response plan.
• Inclusive.
• Connect to social functioning and impact on life.
• Respectful.
• Explore the explanation of the problem from
• Non-judgmental.
the perspective of the person and their social
• Collaborative. support network.
• Involve family members and others appropriately.
• Collaboratively set goals and address
expectations (with the person, their caregivers
and other health care workers).
• Promote realistic hope for change.
3
Notes.
a
The definition of foundational helping is based on the Enhancing Assessment of Common Therapeutic (ENACT) competencies. See: https://equipcompetency.org/sites/default/
files/downloads/2022-07/ENACT_inperson_published_220321.pdf.
b
Attitudes are defined as a person’s feelings, values and beliefs, which influence their behaviours and performance of tasks. See: Mills J-A, Middleton JW, Schafer A, Fitzpatrick S,
Short S, Cieza A. Proposing a re-conceptualisation of competency framework terminology for health: a scoping review. Hum Resour Health. 2020;18(1):15. https://doi.org/10.1186/
s12960-019-0443-8.
TABLE 3.1 (continued)
2. Provide rights-based • Foundational • What is involved in person-centred, • Promote respect, dignity and non-coercive practice.
carec attitudes (see above recovery-oriented rights-based care. • Promote the rights of people with MNS conditions
(applies to every clinical row 1). • Health care workers’ roles promoting and (including inclusion and participation in society)
encounter) • Non-coercive. protecting rights and preventing coercion, on an equal basis with others.
• Empowering. violence and abuse. • Address MNS-related stigma and discrimination,
Chapter 3 Define competencies
• Non-stigmatizing. • International and national human rights including by supporting people with MNS
standards and principles as applied conditions to overcome discrimination.
• Respect for rights of
to MNS conditions. • Respect the will and preference of and promote
individuals and their
families. • Legal limits of confidentiality. supported decision-making, access, recovery
• National legislation that protects the rights of and advance planning in the care of people
people living with MNS conditions and reporting with MNS conditions.
mechanisms for violations. • Identify ongoing or immediate risks of human
• Legal context related to MNS conditions rights violations against people with MNS
(e.g. illegal drug use and consequences; conditions and protect them from coercion,
criminalization of suicide). violence and abuse.
• Ethical approaches to health care and health care • Educate people with MNS conditions on
workers’ roles in promoting and protecting rights their rights and ensure informed consent for
and preventing coercion, violence and abuse. treatment plans.
• Educate families and any social care providers
on how to protect and promote human rights of
family members with MNS conditions.
3
c
The definition of rights-based care is based on QualityRights training materials. See: https://www.who.int/publications/i/item/who-qualityrights-guidance-and-training-tools
31
and https://www.who.int/teams/mental-health-and-substance-use/policy-law-rights/qr-e-training.
32
TABLE 3.1 (continued)
3. Promote mental • Foundational • Evidence-based strategies and interventions • Promote mental and brain health and prevent/
and brain health, attitudes (see above in prevention or reduction of harms due reduce harms due to substance use during
prevent/reduce harms row 1). to substance use, mental and brain health routine clinical care.
due to substance use • Proactive. promotion and MNS condition prevention that • Educate people with MNS conditions and their
and prevent/reduce can be offered during clinical care. families on healthy choices around diet, physical
risk of priority MNS • Risk factors (particularly reversible ones) and activity, sleep, and on risks associated with
conditions determinants of MNS conditions. alcohol and drug use.
• Other health-related problems associated with • Educate people with MNS conditions and
MNS conditions, e.g. sleep problems, obesity, their families on mental health, brain health
social isolation or withdrawal and substance use. and substance use and early warning signs of
• Suicide prevention strategies and interventions. priority MNS conditions.
• Other health conditions that can lead to increased • Educate people with MNS conditions and their
rates of different MNS conditions. families on suicide prevention strategies and
early warning signs of suicidal behaviour.
• Early childhood development and
socio-emotional skills learning. • Promote social connection and activation of
social networks.
• Community outreach and awareness raising
strategies and opportunities. • Promote early childhood development and
socio-emotional skills learning among children
and adolescents.
3
4. Provide clinical • Foundational • Emergency protocols and best practice (e.g. • Assess and manage emergency presentations
emergency care for attitudes (see above related to suicidal behaviour, self-harm, common in priority MNS conditions (e.g.
people with MNS row 1). aggression, convulsions, substance use), those related to self-harm, suicidal behaviour,
conditions • Solution-focused. covering both non-pharmacological and aggression, convulsions, substance use),
pharmacological interventions. covering both non-pharmacological and
• Calm and composed.
• National standards, legislation and regulations pharmacological interventions.
for emergency response.
TABLE 3.1 (continued)
5. Assess for MNS • Foundational • The steps of MNS assessment. • Obtain presenting complaints.
conditions attitudes (see above • Mental status and neurological examinations. • Assess physical health (history, physical
row 1). examination, laboratory tests).
• Common presentations of MNS conditions.
• Deliberate. • Conduct mental status and
• Clinical assessment techniques (e.g. clinical
• Determined. interviewing, laboratory testing) and specific neurological examinations.
Chapter 3 Define competencies
clinical assessments (e.g. assessment of • Assess for physical symptoms of MNS conditions
cognitive decline and behavioural/psychological (and vice versa).
symptoms for dementia). • Assess personal and family history
• Local idioms and concepts of distress, local of MNS conditions.
help-seeking behaviours and local explanatory • Conduct psychosocial assessment (e.g. of
models for priority MNS conditions. stressors, psychological and environmental
• Methods for psychosocial assessment. resources, social, material and relational support
• Diagnostic criteria for priority MNS conditions needs, and social, structural and economic
and differential diagnoses (including symptoms, barriers/determinants impacting people with
syndromes, threshold and sub-threshold, acute MNS conditions).
and chronic presentations).d • Conduct specific clinical assessments, as
indicated (e.g. assessment of cognitive
decline and behavioural/psychological
symptoms for dementia).
• Conduct and interpret results of screening for
3
33
Local law will vary on what nurses and doctors are licensed to do.
34
TABLE 3.1 (continued)
6. Manage priority MNS • Foundational • Non-pharmacological techniques for specific • Collaboratively plan treatment and recovery
conditions attitudes (see above priority MNS conditions. (with the person, their caregivers and other
row 1). • Essential medicine prescription and ongoing health care workers).
• Considered. management (education on benefits, harms, • Manage physical health comorbidities and risk
• Determined. duration and adherence; laboratory monitoring of factors in people with MNS conditions.
specific medicines). • Provide (psycho)education to individuals and
• Recovery-oriented.
• Guidelines for managing symptoms that may caregivers for priority MNS conditions.
• Critical attitude to
be associated with MNS conditions, e.g. sleep • Provide psychosocial support (see row 7 below).
consider the value
problems, pain, obesity, enuresis.
and limitations of • Provide non-pharmacological techniques for
different psychosocial • Guidelines for managing side effects of medicines. specific priority MNS conditions (e.g. individually
and pharmacological • How to start and end care. tailored brief interventions for substance use
interventions. conditions, brief problem-solving techniques,
advice on behavioural activation for depression;
cognitive stimulation for dementia; counselling
on physical activity for depression).
• Offer essential medicines for priority MNS
conditions if indicated.d
• Depending on local regulations and scope of
practice, rationally prescribe any medicines
with psychoactive and dependence
producing properties.d
3
d
Local law will vary on what nurses and doctors are licensed to do.
TABLE 3.1 (continued)
7. Provide psychosocial • Foundational • Social resources in the community. • Identify and explore social stressors, difficulties,
support as part attitudes (see above • Problem solving counselling techniques. impact of social determinants, and support
of managing MNS row 1). needs (e.g. relationship problems, employment/
• Professional and legal responsibilities related to
conditions • Values psychosocial livelihood issues, housing, bereavement,
maltreatment, abuse and neglect.
support. receiving a difficult diagnosis, education,
• Biopsychosocial impact of stress. social welfare).
Chapter 3 Define competencies
• Recovery-oriented.
• Guided self-help materials and techniques. • Collaboratively identify ways to address social
• Solution-focused.
• Specific stress management techniques. difficulties and link to relevant social resources
(with the person, their caregivers and other
health care workers).
• Where appropriate, accommodate or collaborate
with traditional or faith healers.
• Assess and manage situations of maltreatment,
abuse and neglect.
• Offer guided self-help or refer to
mutual support groups.
• Teach stress management.
• Strengthen social (interpersonal) supports.
8. Support carers • Foundational • Role of carers in supporting people • Provide psychosocial support to carers
3
of people with MNS attitudes (see above with MNS conditions. (see row 7 above).
conditions row 1). • Impact of priority MNS conditions on caregivers. • Provide (psycho)education on MNS conditions
• Values carers’ • Where to refer to for resources for carer to carers, including self-care and when to seek
contributions and training and support. additional care.
needs. • Refer carers with MNS conditions,
• Carer support resources and methods for
selected conditions (e.g. for dementia, where appropriate.
developmental disabilities). • Empower and engage carers in
decision-making as appropriate.
35
36
TABLE 3.1 (continued)
9. Adapt MNS care for • Foundational • Risks and special considerations in caring for • Apply specific protocols for deciding on
people in populations attitudes (see above populations with special needs. medicines for populations with special needs.
with special needs row 1). • Medicine interactions and contra-indications in • Provide indicated management for populations
(e.g. pregnant women, • Non-discriminatory. populations with special needs. with special needs.
new mothers, young
• Principles and approaches for child-, youth- and • Apply principles of child- family- and older
people, older adults,
family-centred care. adult-centred care.
among others)e
10. Refer people • Foundational • Available MNS specialists and their roles. • Refer to other health care workers where needed.
with MNS conditions attitudes (see above • Referral procedures and options for MNS • Refer for indicated psychological interventions
appropriately and in row 1). specialist care, psychological interventions and (e.g. brief, manualized, evidence-based
a timely manner and support from community resources (e.g. social interventions based on approaches or specialist
collaborate with other services, employment support, harm reduction delivered cognitive behavioural therapy (CBT)).
health care workers in services, legal aid, mutual help groups). • Refer for indicated specialist care, including
their care
• Barriers to accessing care and help-seeking (e.g. pharmacological interventions if necessary
lack of privacy, limited opening hours, lack of (e.g. opioid agonists maintenance treatment,
youth-friendly services). uncontrolled seizures).
• Refer for support and resources in the community
(e.g. social care services or harm reduction
services for people using drugs).
3
e
Populations with special needs may include, for example: children and adolescents; older adults; pregnant women and new mothers; people with learning, intellectual and
other disabilities; neurodiverse people; people who identify as LGBTIQ+; people exposed to intimate partner violence and sexual violence; migrants and/or refugees; people living
with HIV or other comorbid conditions, people in contact with the criminal justice sector, people experiencing homelessness, people who identify as ethnic minorities, etc.
TABLE 3.1 (continued)
11. Follow-up with • Foundational • Importance of follow-up. • Monitor and assess for change in symptoms
people with MNS attitudes (see above • Frequency of follow-up for different and functioning.
conditions row 1). interventions/clinical scenarios. • Monitor and assess for change in physical health.
• Proactive. • Barriers and facilitators to MNS • Monitor and assess for change in environmental
• Realistic. treatment adherence. or social circumstances and support needs.
Chapter 3 Define competencies
12. Engage in self-care • Proactive. • Signs and symptoms of excessive stress. • Engage in healthy choices around diet, physical
• Self-compassionate. • Techniques and approaches for self-care and activity, alcohol and drug use, and sleep.
• Insightful. stress management. • Engage in self-reflection to identify personal
• When and where to seek additional support for impacts of stress.
• Warm.
stress or other challenges at work. • Practice self-care and stress
• Genuine.
management techniques.
3
• Respectful.
• Maintain professional boundaries between work
• Non-juudgement. and personal life.
• Optimistic/hopeful. • Seek social and other support, including MNS
care, where necessary.
37
PSE-MNS guide 3
Just as the care tasks expected of doctors and communicate a provisional diagnosis and then
nurses may differ, the required competencies for either provide care or arrange for a referral – all
each group can vary based on local or national while supporting the person’s rights. This requires
scope of practice. Even where knowledge and multiple competencies.
skills overlap, they may be taught differently in
Other competencies such as decision-making,
each curriculum (see Chapter 4).
teamwork, and commitment to lifelong learning
Competencies often interrelate. Any one clinical are also important for MNS services, even if
encounter may involve several MNS care tasks, they are not included in Table 3.1. WHO’s Global
which in turn will require several competencies. competency and outcomes framework for UHC (23)
offers a complementary reference for shaping
For example, in a single interaction, the same
curriculum content. Leadership and advanced
doctor or nurse may have to build rapport,
collaboration competencies are likely covered in
gather information, assess, interpret results,
postgraduate courses.
38
4
Enhance
the curriculum
PSE-MNS guide 4
In this chapter, we provide the building blocks for 117 outcomes related to MNS care (52). The 12 core
curricular development or enhancement using competencies in this guide can be matched to these
the core competencies set out in Table 3.1. Each predefined topics and outcomes, which include the
competency describes a broad learning objective doctor–patient relationship, mental health, alcohol
(e.g. providing rights-based care, assessing for MNS and substance use, and psychiatric emergencies.
conditions, or supporting carers of people with MNS
Where learning objectives are not externally set,
conditions). These objectives guide the attitudes,
curriculum development or enhancement can be
knowledge and skills that form the basis for learning
more flexible. Competencies can be selectively
content. Together, the 12 core competencies
integrated to strengthen individual courses or
represent the minimum set of learning objectives
programmes. For example, an undergraduate
that are likely to be relevant across most countries.
nursing course may already cover all the knowledge
In some countries, national guidelines dictate components of core MNS competencies and may
learning objectives to standardize outcomes for only need new content to develop attitudes and
medical and nursing graduates. In these cases, the skills. Meanwhile, a paediatrics course might
core competencies can be aligned with national focus only on child mental health competencies.
requirements. For example, the Medical Council of A comprehensive review of medical and nursing
India has introduced competency-based education curricula (see Chapter 2) will guide decisions on
for medical students, outlining 19 learning topics and which competencies to integrate and where.
TABLE 4.1
Examples of how needs identified in the situation analysis inform competencies
and learning objectives.
Example (adapted) competencies
Need identified in MNS care tasks required to required to perform MNS care
situation analysis meet need tasks = broad learning objectives
40 Photo credit (previous page): medical students in a lecture hall. Zimbabwe, 2011 ©Africa University
Chapter 4 Enhance the curriculum 4
Substance use Take physical and history examinations, 1. Demonstrate foundational helping.
is a pervasive social perform screening for substance
2. Provide rights-based care.
issue that leads use-related health risks.
to high rates of 3. Promote mental and brain health,
substance use Identify and explore social stressors, prevent/reduce substance use harms
disorder difficulties, impact of social determinants and prevent/reduce risk of priority
and support needs. MNS conditions (hazardous use of
substances or substance use disorders
Educate individuals about risks in this example).
associated with substance use. 5. Assess for MNS conditions (hazardous
use of substances or substance use
Provide individually tailored brief disorders in this example).
interventions for people with substance
7. Provide psychosocial support and
use conditions and arrange access to
pharmacological treatment as part of
further treatment for those in need.
managing MNS conditions (substance
use disorders in this example) or arrange
Refer to other services such as social referral to specialized care.
services, housing etc.
People with MNS Educate individual about medicines. 1. Demonstrate foundational helping.
conditions do not
2. Provide rights-based care.
always adhere to Offer prescriptions with clear instructions
their prescribed and educate on side effects. Ensure 6. Manage priority MNS conditions.
medications informed consent. 8. Support carers of people
with MNS conditions.
Collaborate with carers.
11. Follow-up with people
with MNS conditions.
Follow up to encourage adherence.
41
PSE-MNS guide 4
After setting broad learning objectives, more economic interventions and community
specific objectives can be developed based on the supports, including their purpose and access
attitudes, knowledge and skills needed for each points (knowledge);
competency (see Table 3.1). These components • recognize when referral is needed, refer people
guide the curriculum’s content, learning for psychological interventions, specialist
experiences and assessments. care or community supports as indicated, and
promote collaboration between health and
For example, if the broad learning objective is
social care workers (skills).
to ensure professionals can refer people with
MNS conditions appropriately and promptly,
Assessing learners’ competencies may include
the specific learning objectives (and so
evaluating component attitudes, knowledge and skills
learning content and experiences) will focus on
as well as overall competence as expressed through
supporting students to:
behaviours when practising MNS tasks. In the example
• be genuine, compassionate, warm, optimistic, above, assessments would involve observing and
inclusive, respectful, non-judgemental and measuring students’ behaviours as they refer people
collaborative (attitudes); with MNS conditions, either in structured role plays or
• understand available specialist services in supervised real-world settings (see section 4.4).
and lifestyle, psychological, social and
The existing curriculum for medical and nursing Each module would consist of several learning
students may already be structured into modules sessions, each with their own learning content
that can easily incorporate MNS care content. based on the subset of competencies that need
Some content – especially the knowledge to be achieved and the attitudes, knowledge and
components – may even already be covered. skills underpinning them (see Table 3.1).
42
Chapter 4 Enhance the curriculum 4
BOX 4.1
Lessons from India: integrating medical education at AIIMS
Since 2019, the National Medical Council (NMC) medicines, while afternoons cover clinical
of India has emphasized integrating disciplines knowledge and skills. This fusion is expected to
in undergraduate medical education to promote enhance students’ understanding, retention and
holistic, person-centred care. At the All India application of knowledge.
Institute of Medical Sciences (AIIMS) in New
Now AIIMS is looking to strengthen its efforts
Delhi, psychiatry is integrated both vertically and
through: horizontal integration across community
horizontally into medical education.
medicine and psychiatry (on issues ranging from
Even before NMC’s recommendation, AIIMS had burden of disease to disaster management);
begun integrating practical psychiatric teaching and vertical integration, embedding psychiatric
into undergraduate courses. Second-year training in the teaching of attitudes, ethics and
medical students take two courses that blend communication in areas associated with stress (e.g.
pharmacology and psychiatry: the management end of life issues and palliative care), stigma (e.g.
of psychotic and manic disorders; and the HIV-AIDS and other sexually transmitted infections)
management of anxiety and depression. Mornings and managing complex conversations (e.g. difficult
focus on the pharmacology of psychotropic diagnoses or hostile or uncooperative individuals).
Sources: Pratap Sharan and Nishtha Chawla, All India Institute of Medical Sciences, personal communication, 19 April 2024;
Sood and Sharan, 2011 (55).
43
PSE-MNS guide 4
FIG. 4.2
Modules can be organized by competency.
MODULES
AUDs, anxiety, child and adolescent mental disorders, conditions related to stress,
dementia, depression, DUDs, epilepsy and seizures, psychosis and bipolar disorder,
self-harm and suicide, other significant emotional and medically unexplained
somatic complaints.
44
Chapter 4 Enhance the curriculum 4
BOX 4.2
Lessons from integrating mhGAP-IG into university curricula
In 2018, WHO hosted three consultative the four countries, these enhanced curricula were
meetings and later a three-day workshop introduced for undergraduate and postgraduate
on enhancing pre-service curricula using the medical and nursing students. In Kyrgyz Republic,
mhGAP intervention guide (mhGAP-IG) for legislative changes and support were needed
decision-makers and clinical educators from before mhGAP-IG modules could be introduced.
medical universities in Armenia, Georgia, Kyrgyz Lecture plans were adjusted, reducing didactic
Republic and Ukraine. Participants discussed how sessions while maintaining or increasing practical
best to incorporate mhGAP-IG, with a focus on sessions, group activities and self-study.
the module on child and adolescent mental and
Evaluations of the enhanced curricula one
behavioural disorders.
year after they were implemented showed that
Following the workshop, each university adapted the mhGAP-IG modules were well received by
its curriculum, integrating different mhGAP-IG students and contributed to increased mental
modules based on their specific needs. Across health awareness.
Source: Pinchuk I et al, 2021 (56).
Learning content in an enhanced curriculum will interventions can be used to manage AUDs and
generally apply across all priority MNS conditions. DUDs and understand which public policies
For example, self-help interventions that doctors are effective in preventing them. By the end
and nurses can deliver are relevant to multiple of the curriculum, students will need to show
conditions, including depression, anxiety and they can provide appropriate brief psychosocial
AUDs and DUDs (57). interventions and medicines, refer for other
treatment if necessary, monitor treatment and
Some condition-specific content is also necessary,
promote mental and brain health and avoid harms
including evidence-based interventions for each
due to substance use to prevent relapse.
priority MNS condition. For example, part of
learning to assess for substance use conditions Table 4.2 offers examples of WHO-recommended
includes learning how to screen and deliver evidence-based interventions for each mhGAP
brief interventions for harmful and hazardous priority condition, with a broader list available
substance use (e.g. the Alcohol, Smoking and in the mhGAP evidence resource centre (59). All
Substance Involvement Screening Test (ASSIST)) doctors and nurses should at least be aware of
(58). That means students need to understand these interventions to apply them within their
the health risks of psychoactive substances, practice or make appropriate referrals. Note that
know how to assess patterns of use and tailor while stigma or other local factors may lead to an
interventions to the level of risk. They should emphasis on certain conditions, WHO suggests
also know which medicines and psychosocial covering all priority MNS conditions in PSE.
45
PSE-MNS guide 4
TABLE 4.2
Examples of evidence-based interventions recommended by WHO for mhGAP
priority conditions.
Alcohol and/or drug use • Screening and brief interventions for harmful and hazardous substance use
disorders (AUDs and (e.g. Alcohol, Smoking and Substance Involvement Screening Test (ASSIST) and
DUDs) Alcohol Use Disorders Identification Test (AUDIT)).
• Structured and standardized psychosocial interventions for substance use
disorders (e.g. CBT, contingency management, motivational interviewing and
motivational enhancement interventions, community reinforcement and
family-oriented approaches, mutual-help groups).
• Medicines for substance use disorders (benzodiazepines to manage alcohol
withdrawal; thiamine to prevent Wernicke’s encephalopathy; baclofen,
naltrexone, acamprosate and disulfiram to treat AUDs; opioid agonists
(methadone, buprenorphine) and antagonists (naltrexone) to manage opioid
dependence; naloxone to prevent opioid overdose).
• Harm reduction services for people using drugs, including needle and syringe
programmes, testing and counselling for infectious diseases, low-threshold
community outreach.
Notes.
a
Evidence profiles and further recommendations can be found in WHO’s mhGAP evidence resource centre at https://www.who.
int/teams/mental-health-and-substance-use/treatment-care/mental-health-gap-action-programme/evidence-centre.
46
Chapter 4 Enhance the curriculum 4
Epilepsy and seizures • Intravenous lorazepam or diazepam for acute convulsive seizures in adults and
children, where intravenous access is available.
• Intravenous medicines – fosphenytoin, phenytoin, levetiracetam, phenobarbital
or valproic acid (sodium valproate – except for women/girls with childbearing
potential) – with monitoring, for adults and children with established status
epilepticus, i.e. seizures persisting after two doses of benzodiazepines.
• Monotherapy with lamotrigine or levetiracetam, or valproic acid (sodium
valproate), as first-line treatment for generalized onset seizures in adults,
adolescents and children (but valproate in women/girls with childbearing
potential should be avoided). Monotherapy with lamotrigine or levetiracetam as
first-line treatment for focal onset seizures in children and adults with epilepsy.
• Psychological interventions, including relaxation therapy, psychoeducation and
treatments based on CBT principles, as adjunctive treatments.
• Information and advice on avoiding high risk activities and providing relevant
first aid, given in a culturally appropriate and sensitive manner.
47
PSE-MNS guide 4
Psychosis and bipolar • Oral or long-lasting injection antipsychotics, such as haloperidol, paliperidone
disorder and risperidone.
• Mood stabilizers, e.g. lithium and valproic acid (except in women/girls with
childbearing potential) for bipolar mania.
• Psychosocial interventions for individuals and their families or carers, including
psychoeducation, medicine adherence therapy and life or social skills training.
• Psychological interventions, including CBT.
• Recovery-oriented strategies to enhance community and economic inclusion,
such as assisted living or supported employment.
As well as knowing about specific interventions Students should also be competent in assessment
for managing mhGAP priority MNS conditions, and first-line management of:
graduates will also be expected to know about
• neurological conditions not covered by
other MNS conditions so that they can accurately
mhGAP or this guide, such as stroke, migraine,
identify and refer people experiencing them.
meningitis and Parkinson disease;
The list of these conditions will vary by • other physical health conditions common
country and may include eating disorders, among people with psychoactive substance
obsessive-compulsive disorder, phobias or use, such as HIV, hepatitis C, gastrointestinal
disorders due to addictive behaviours (such as diseases, cardiovascular disease and
gaming or gambling). Students should know what pulmonary disease; and
each condition is and how it typically presents, • cases where maternal health, pregnancy and
how prevalent it is and what effective treatments breastfeeding might impact MNS conditions.
are available, but not necessarily how to deliver
them. They should be skilled in recognizing these Care and support for people with these conditions
conditions and know about relevant referral are not covered in this guide but are expected to be
services (see Table 4.3). covered elsewhere in medical and nursing curricula.
48
Chapter 4 Enhance the curriculum 4
Additionally, medical and nursing students should socio-economic consequences, benefits of care,
have a general understanding of public mental common misconceptions and prevailing attitudes
health, including social and biological determinants and beliefs, including stigma in both the community
of MNS conditions, their disease burden and and health care workforce (see Table 4.3).
TABLE 4.3
Knowledge requirements for medical and nursing students.
Knowledge of priority MNS • Basic science (including neuroscience, behavioural science, social science)
conditions (e.g. conditions of MNS conditions.
covered in mhGAP) as defined • Everything listed in the knowledge column of Table 3.1.
by WHO’s ICD-11a
To achieve core competencies
Knowledge of public health • Core concepts in mental health, brain health and substance use (e.g.
relevant to MNS conditionsb classification and diagnostic systems, mental health on a continuum,
A base for all practice relationships with physical health, life course approach, social indicators
and outcomes of mental health).
• Epidemiology of MNS conditions (prevalence, incidence, age of onset,
course, determinants, gender differences, treatment gap).
• Impact/disease burden of MNS conditions.
• Benefits of preventing and caring for MNS conditions (e.g. improved
public health, reduced human rights violations, social and
economic development).
• Stigma, discrimination and human rights.
• Policy and relevant legislation.
• Population-based prevention and promotion.
• Service models including team-based care, multidisciplinary teams and
referral and counter-referral systems.
• Roles of specialists (in service and in multidisciplinary teams).
• National guidelines on MNS care tasks for doctors and nurses.
• Evidence-based strategies and policies to promote workplace mental
health (for doctors and nursing students who become managers/leaders in
the health system).
Notes.
a
See WHO, 2024 (35).
b
Key sources of information include: WHO, 2022 (2); and Stewart et al, 2024 (24).
49
PSE-MNS guide 4
FIG. 4.3
A mix of practical and didactic learning experiences to consider.
Books
Awareness
and journal Shadowing
campaigns
articles
Experiential
Case studies
Statistics exercises
and
and facts
simulations
Contact
Clinical
Theory-based with people Role
The media practice
lectures with lived plays
tasks
experience
Didactic Practical
50
Chapter 4 Enhance the curriculum 4
Combining active learning and practical Team-based learning, such as small group
experiences with classroom-based teaching is discussions and group work, bring multidisciplinary
important (see Box 4.3). students together to develop cross-cutting
competencies. These experiences empower
While resources such as class size may limit
students in their education. They also help build
options, in some cases it may be possible to
transferable skills and foster relationships that
expose students to different practical experiences,
support collaborative models of care. Group
for example in community, primary, secondary
work can happen in and out of the classroom.
and tertiary health care settings. Where this is not
For example, at Ajman University’s College of
feasible, innovative methods such as structured
Medicine in the United Arab Emirates, student
role plays can recreate practice environments.
psychology clubs are supported by a faculty
Simulation-based education, which involves
member but function outside the classroom. They
interacting with real or virtual scenarios, has
host discussions on MNS-related topics to deepen
been shown to enhance undergraduate medical
students’ knowledge and understanding, engage
students’ attitudes, knowledge and skills although
the university community, and organize public
it can be expensive and difficult to implement
events to raise mental health awareness (Alfreda
at scale (60, 61).
Stadlin, Ajman University College of Medicine,
personal communication, 13 March 2024).
BOX 4.3
Lessons from Norway: strengthening nursing students’ competencies in MNS care
At Lovisenberg Diaconal University College in in primary and specialist health care services.
Oslo, core competencies for mental health care Before starting, students have two weeks
are integrated into the undergraduate nursing of studies that blend theoretical knowledge
curriculum, with clear progression objectives teaching with hands-on learning, including by
for each of the three years. A mix of didactic and practising specific skills using simulations, medical
practical learning experiences build students’ equipment and interactive technology. The goal
knowledge and skills, in line with European Union is to build students’ confidence and competence
and national regulations that require at least half in mental health care before they enter more
of nursing training hours to be in clinical training, formal practice.
including in mental health and psychiatry.a
During clinical placements, students focus on
Students interact with people experiencing MNS further developing their attitudes, knowledge and
conditions throughout their studies. In their skills to provide good and compassionate care for
third year, they complete an eight-week clinical people receiving various forms of treatment and
placement in psychiatry and mental health care psychosocial support.
Notes.
a
See: Directive 2005/36/EC of the European Parliament (https://eur-lex.europa.eu/eli/dir/2005/36/oj); and Norway Ministry of
Education Regulations on national guidelines for nursing education (https://lovdata.no/dokument/LTI/forskrift/2019-03-15-412).
Source: Espen Gade Rolland, Lovisenberg Diaconal University College and Norwegian Nurses Organization, personal
communication, 22 April 2024.
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PSE-MNS guide 4
9
Virtual clinic placements provide a simulated practice setting that is delivered remotely online to give students practical
experience of care.
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Chapter 4 Enhance the curriculum 4
BOX 4.4
Lessons from the USA: mobile app tracks progress in clinical training
At the UAB Heersink School of Medicine, a mobile and validated scale that scores students on their
application is used to evaluate and track third-year ability to perform skills independently.
medical students’ progress during clinical
The app has a curated list of expected
placements, including four-week psychiatry
behaviours for supervisors to observe, which
placements. This “clerkship app” was developed
helps standardize student feedback and makes
by existing personnel (without external resources)
assessments more objective and comparable
who repurposed software that the university was
across different clinical settings.
already licensed to use.
Scores are viewable on a dashboard, helping
Students log routine caregiving tasks, called
clinical placement directors monitor students’
“observable professional activities (OPAs)” on the
progress and ensure they meet curriculum
app. These include core skills, such as capturing a
requirements. The school also uses the data
focused history, conducting a physical and mental
to identify areas of the curriculum that need
status examination and doing an oral presentation.
strengthening. Students can also track their
Clinical supervisors observe and provide formative progress and focus on areas needing improvement
feedback through the app, using an evidence-based to achieve competency.
Source: Winter Williams and James Willig, University of Alabama at Birmingham Heersink School of Medicine, personal
communication, 24 April 2024.
‘Social contact’ strategies that emphasize • Engage people with lived experience of MNS
recovery and get students to interact with people care as co-educators to teach and evaluate
with lived experience of MNS conditions (and their students together with or separately from other
families) are the most effective means of shifting faculty (see Box 4.5).
attitudes and reducing stigma (67, 68, 69). They
can be implemented in different ways. Social contact between students and people with
lived experience may be done in person or online.
• Ask staff (or graduates) to talk about their
Providing space for both formal and informal
own lived experience of MNS conditions.
interactions is important. If live interactions are
• Invite individuals and families to share
not possible, social contact through photographic
their lived experience through presentations,
narratives or pre-recorded films, podcasts or
seminars and question-and-answer sessions.
social video platforms can also be useful.
• Link to local organizations such as
Alcoholics Anonymous. In all cases, people sharing their lived experience
• Use digital tools such as Moving Stories ,the in an enhanced curriculum should provide their
Dutch game-based school programme that informed consent. They should also be:
combines video gaming with social contact to
• assured of confidentiality;
reduce stigma (70).
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PSE-MNS guide 4
• paid on an equal basis with other • Faculty training to develop positive attitudes
professionals; and leads to modelling behaviours that promote
• given safeguards and boundaries for their effective MNS care (see section 4.5).
engagement. Some people may need support • Safe learning environments enable students
in preparing to tell their story and to answer to discuss MNS conditions, share personal
difficult questions, as well as support afterwards. experiences and seek support for their own
mental health, which fosters a culture of
Research on mhGAP and anti-stigma training has openness and empathy (76).
shown that attitudes are particularly sensitive to • Community engagement and advocacy
change in courses that are co-taught by people empowers students to challenge stigma and
with lived experience (71, 72). These “experience advocate for mental and brain health and
consultants” or “experts by experience”: prevention of substance use harms in their
communities (77).
• help students recognize, evaluate and change
their own stigmatizing attitudes and practices;
• reduce anxiety, increase empathy, spark
connections and deepen understanding 4.3.3 Build knowledge
of recovery (73);
• teach students how to support individuals Building students’ knowledge provides a vital
facing stigma and promote ethical awareness of basis for applying skills and performing MNS care
their own role in challenging stigma; and tasks. While students may already know about
• inspire students to explore MNS-related issues some concepts in an enhanced curriculum, their
that exacerbate stigma, such as homelessness, application in MNS care may be new. For example,
sex work and social inequalities (74). students may know how to take a family history
but not how to do so for MNS conditions. Similarly,
Beyond social contact, other approaches in and they may understand diagnostic criteria for MNS
out of the classroom can be used to shape and conditions but not know how to perform a mental
shift attitudes. status exam to accurately diagnose a condition.
• Myth busting targets unconscious biases and The depth of required knowledge varies across
corrects false beliefs through information disciplines. Medical and nursing students who will
sharing, role play (including with actors), and make clinical diagnoses or prescribe medicines in
awareness campaigns. Tools to support myth their future roles need a much firmer grasp of basic
busting in an enhanced curriculum include the sciences, differential diagnosis, and pharmacology.
WHO QualityRights e-training (see Box 4.6).
Knowledge building often relies on didactic
• Experiential learning through
learning, but active learning approaches such
community-based clinical placements provide
as case-based and problem-based learning
real-world social contact and can enhance
methodologies enhance retention (78).
students’ understanding and empathy towards
people’s varied needs and situations. Learning materials should be up to date, evidence
• Peer and mentor support facilitate role based, and relevant to the country and setting
modelling of positive attitudes and values, where the curriculum will be implemented.
guiding students in reflecting on experiences, Materials from one socioeconomic setting may
challenging stigma, and help seeking (75). need adaptation for others. All learning materials
should come from trustworthy sources.
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Chapter 4 Enhance the curriculum 4
BOX 4.5
Lessons from READ: shifting attitudes through direct social contact
READ (Responding to Experienced and Anticipated • personal recovery stories from the experts by
Discrimination) is an anti-stigma training for experience to show how recovery can mean
medical students promoted by the INDIGO different things; and
Network (https://www.indigo-group.org) and • role plays of experienced and
people with lived experience of MNS conditions anticipated discrimination.
(experts by experience). Its social contact
approach combines methods proven to improve READ aims to help medical students reduce
attitudes and understanding, such as multiple discriminatory behaviours and interact more
forms of contact with experts by experience; and a effectively with people with MNS conditions.
focus on recovery. Between 2016 and 2019, READ was implemented
in 13 medical schools across 10 countries, adapted
Key elements of READ include:
to fit local cultures and resources. Evaluations
• co-delivery of the training by an expert by showed positive changes in knowledge, attitudes
experience and a psychiatrist; and skills among medical students, with increased
empathy as a key factor in improving students’
behaviours and reducing stigma.
Sources: Deb et al 2019 (51), Potts et al 2022 (71).
BOX 4.6
WHO QualityRights: changing attitudes to improve the quality of MNS care
QualityRights (https://qualityrights.org) is a global end coercive practices like seclusion and restraint
initiative designed to improve the quality of care in and emphasize respecting individual preferences.
mental health and related services and to promote
QualityRights also offers global e-training for
the rights of people with psychosocial, intellectual
health workers, policy-makers, community
and cognitive disabilities. It works at the ground
members and people with lived experience of MNS
level to change attitudes and practices, as well as
conditions and their carers. The e-training covers
through policy to create sustainable change.
how to support a person’s own mental health and
The initiative provides capacity-building resources that of others, and how to promote human rights
to combat stigma and discrimination, and promote to help tackle stigma, discrimination, abuses and
human rights and recovery. Its training materials, coercion. A 2023 evaluation showed significant
toolkits and practical guidance help health care positive shifts in attitudes towards human rights,
workers and others build knowledge and skills to especially on issues of legal capacity, treatment
choice, and coercion.
Sources: WHO, 2019 (79); WHO, 2024 (80); Poynton-Smith et al, 2023 (81).
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PSE-MNS guide 4
Participatory methods such as flipped classrooms Developing skills is the central focus of a
– including student-led research, presentations competency-based curriculum. This requires an
and seminars – can also improve understanding emphasis on practical, hands-on learning through
and retention, aiding skills acquisition later on. digital technologies or real-life clinical practice.
Options include:
BOX 4.7
Lessons from the Philippines: building skills through clinical experience
At the Ateneo de Manila University School of • identify salient features and establish and
Medicine and Public Health, third year medical justify a working diagnosis for the child;
students hone their skills for MNS care, among other • outline how to appropriately manage the
medical experiences, through a series of practical child’s situation; and
learning sessions known as Clinical Experiences. • apply concepts in public health, prevention and
The Clinical Experiences comprise a series of 10–12 health care management.
sessions spaced across the year, in which groups
of four students join faculty members who are also In pairs, and supervised by the clinician, students
practising clinicians for four hours to meet people interview each child and family for an hour to get
receiving care and their family members. a history; and perform a physical examination
of the child. They then observe the clinician
Each faculty member leading a Clinical Experience
disclose a diagnosis and are coached to deliver
sets their own learning objectives and activities
any recommendations to the family, including
for their session; but all focus on practising clinical
any diagnostic tests and psychoeducation. Once
tasks and developing skills for delivering care.
the children and families have left the clinic, the
For example, for students encountering children
students come together for a case discussion on
with neurodevelopmental concerns, the Clinical
the salient features, pathophysiology, assessment
Experience typically covers two cases. Learning
and management of the children seen that day.
objectives are to:
The Clinical Experiences are designed to expose
• practise taking a child’s history and conducting
students to a diverse range of conditions before
a physical examination;
they enter their clerkship year where they join
health care teams in hospital settings.
Source: Angel Belle Dy, Ateneo de Manila University, personal communication, 30 December 2023.
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Chapter 4 Enhance the curriculum 4
Clinical placements should reflect students’ interventions, use of Friendship Bench tools,
likely future workplace (e.g. primary health care and self-care (Walter Mangezi, University
facilities) and include supportive supervision. of Zimbabwe, personal communication,
Local organizations providing community mental 16 April 2024).10
health care can also serve as clinical placement
In countries where clinical placements are
providers. For example, fourth year medical
set by national authorities, advocacy and
students at the University of Zimbabwe are
engagement with governments, universities and
placed with the nongovernmental organization
clinical placement provider organizations may
Friendship Bench, where they learn how to
be needed to change placement sites. Clinical
provide brief psychological interventions, with
placement providers and supervisors should
a focus on problem-solving therapy, for people
be involved in curricular changes and trained in
with common mental health conditions. Key
the skills required by the enhanced curriculum
topics covered include: psychoeducation,
(see section 4.5).
community mental health, psychological
10
See 5.2.1 Practical tips for resource-constrained settings in section 5.2 for more examples of how to harness community
resources to support skill development.
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PSE-MNS guide 4
TABLE 4.4
Assessment formats and how they can be used.
Attitudes
Knowledge
Skills
Behaviours
Does Supervised clinical practice.
Observed work with people with MNS
conditions in real settings.
Notes.
a
Levels of learning adapted from Miller, 1990 (82).
b
For more examples of potential assessment formats see Table 4.5 in WHO, 2022 (23).
c
= inferred measurement; = explicit measurement. Explicit measurement is direct and clearly represents its object of
measurement; inferred measurement is indirectly implied through another measured object and requires some interpretation.
Source: table adapted from WHO, 2022 (23).
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Chapter 4 Enhance the curriculum 4
BOX 4.8
EQUIP
EQUIP is a joint WHO-UNICEF initiative to assessing individual or multiple competencies,
assess and build competencies for delivering and includes a data visualization tool to track
effective psychological support to adults and learners’ competencies over time and quickly
children. It offers a variety of competency identify potentially harmful behaviours that
assessment tools and e-learning courses that need correcting.
cover both foundational helping skills and
Field tested for in-service training of
technique-specific skills, such as behavioural
non-specialists in low- and middle-income
activation, CBT, interpersonal techniques,
countries, EQUIP resources have been proven to
motivational enhancement, problem solving, and
reduce harmful behaviours and increase trainee
stress management.
competencies compared with conventional
The EQUIP platform (https://equipcompetency. training methods. Studies are ongoing to
org/) features adaptable structured role plays for apply EQUIP in PSE.
Sources: Kohrt et al, 2020 (84); Jordans et al, 2022 (85); Alipanga and Kohrt, 2022 (86); Ndeezi et al, 2023 (87).
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PSE-MNS guide 4
Assessing attitudes is more difficult. Empathy • knowledge tests take time to develop but are
scales and questionnaires, such as the Opening easily applied once established;
Minds Scale for Health Care Workers (OMS-HC), • role plays and simulations can be resource
can measures students’ attitudes before, during intensive to both develop and run but are also
and after training (88). The OMS-HC scale has structured, can be applied consistently and,
been found to be a reliable, valid and acceptable importantly, provide a controlled environment
measure of attitudes towards mental health for assessing target competencies; and
conditions (89).11 Other measures have also • observed work in real-world settings requires
been used to evaluate attitudes in the general close supervision but is the most authentic
population, including measures of stigma against assessment method of quality.
general or specific MNS conditions, MNS services
and self-stigma (90). Self-assessment and informal The choice of method will depend on resources
peer-to-peer assessment (e.g. real-time feedback available (including number and type of assessors
from group role plays) are also valuable for and assessment developers). It is also useful
gauging attitudes. to identify the assessment methods used by
other disciplines within the same school to
Assessments can be formative or summative.
promote consistency and efficiency. In all cases,
• Formative assessments offer timely, assessments should cover all learning levels
nonconsequential feedback that is integral (knows, knows how, shows how, does).
to learning throughout the curriculum
In general, when selecting assessment
to track progress and adjust learning as
methods, you should:
needed (see Box 4.4).
• Summative assessments are typically higher • be transparent (students and educators should
stakes evaluations (e.g. graded quizzes, essays, know what is being assessed, why and how);
exams, final projects) that determine whether • cover every competency, not just those that are
students can move to the next level of training. easy to assess; and
• ideally assess each competency in multiple
Getting the right balance between the two is ways and at different times in a formative and
important: medical and nursing students are supported manner that promotes learning.
known to have high levels of stress and enhanced
curricula need to be mindful of adding to their A mix of methods is important to cover all learning
burden through assessment. objectives, support different learning styles, and
identify extra learning needs. Competency is
When selecting assessment methods , it is
often context specific, so learners may not always
important to consider their validity (does it
perform consistently from task to task. Using
measure what it claims?) and reliability (is it
multiple measures across different settings and
consistent?), as well as feasibility. For example:
times can enable all students to demonstrate their
strengths and test their full range of competence.
11
Access a downloadable tried and tested version of the OMS-HC scale at: https://static1.squarespace.com/
static/5a0df2b3692ebe9b1a7973e0/t/5c7960a4ec212de75e96bd0e/1551458469417.
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Chapter 4 Enhance the curriculum 4
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PSE-MNS guide 4
FIG. 4.4
Example learning sessions on providing psychosocial support.
Modules
(grouping competencies, see Fig 4.2)
Screening,
Managing MNS Referral and Promotion
Introduction assessment
conditions follow up and prevention
and diagnosis
1. 2. 4. 6.
Demonstrate Provide Provide Manage priority
foundational helping rights-based care emergency care conditions
7. 8. 9.
Provide psychosocial Support Adapt for populations with
support carers special needs
Learning content
(see details on the next page)
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Chapter 4 Enhance the curriculum 4
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PSE-MNS guide 4
FIG. 4.5
Example learning sessions on managing AUDs and DUDs.
Modules
(organized by MNS condition)
Depression, Alcohol
Psychosis Dementia, Referral Promotion
anxiety and and drug use
Introduction and bipolar epilepsy and and
stress-related disorders
disorder and seizures follow up prevention
conditions (AUDs and DUDs)
1. 4. 7. 10.
Demonstrate Provide Provide psychosocial Refer for AUDs
foundational helping emergency care support and DUDs
2. 5. 8. 11.
Provide Assess for AUDs Support Follow up AUDs
rights-based care and DUDs carers and DUDs
3. 6. 9. 12.
Promote health and Manage AUDs Adapt for populations Engage in
reduce risks of AUDs/DUDs and DUDs with special needs self-care
Learning content
(see details on the next page)
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Chapter 4 Enhance the curriculum 4
Photo credit (next page): nursing students conversing in a medical university hallway. ©Freepik 65
5
Implement
the curriculum
PSE-MNS guide 5
Implementing an enhanced curriculum requires their part. Limited funding does not have to halt
adapting the key activities outlined in previous progress; it simply means changing the type and
chapters of this guide to fit the national and scale of activities.
institutional context.
This chapter focuses on three key activities
Securing extra time and human resources will for implementation: choosing an appropriate
be important in all contexts. Advocating and approach; identifying barriers and solutions; and
engaging university administrators and educators monitoring and evaluation, including to ensure
will help ensure they are ready and willing to play continuous improvement and inform research.
5.1 Decide on an
implementation approach
The implementation approach will largely depend documenting their feasibility and impact, and
on resources available (especially time, funds using the results to build a case for investment
and people). Fig. 5.1, Fig. 5.2 and Fig. 5.3 show that can attract more resources.
examples of different strategies for limited versus
When time, funds or people are limited, creativity
sizeable resources. In resource-constrained
is key. You might use free online surveys for
contexts, the implementation approach will
stakeholder input instead of costly focus groups
likely start small, focusing on demonstrating
or informant interviews. Or you might establish
value before scaling up. For example, it may
an informal group of collaborators instead
involve making a few key curriculum changes
of a formal CRC.
within a single institution or cohort of students,
68 Photo credit (previous page): two nurses providing a lecture on premature babies. Zambia 2024 © WHO / Stanley Makumba
Chapter 5 Implement the curriculum 5
FIG. 5.1
Example approach to implementation with limited resources.
Collect data.
M&E
Monitor and evaluate, including cost estimation.
Lobby decision
makers for
SCALE UP
Source: Pre-service education in mental brain and behavioural health: scaling up implementation and dissemination.
Workshop. WHO Collaborating Centre for Research and Training in Mental Health; Shanghai, China; 13–14 March 2024.
69
PSE-MNS guide 5
FIG. 5.2
Example approach to implementation with limited funds.
1
SITUATION
Leverage existing resources
Internal grants, hospital funding, research assistants.
ENHANCE AND
2 Gather a collaborative, informal CRC
Faculty peers, other teaching communities, students, alumni, internal college leaders.
MONITOR,
3 Implement M&E plan
EVALUATE AND
ADVOCATE Baseline Immediate feedback Semester/year end In practice
SCALE UP
with funds
Source: Pre-service education in mental, brain and behavioural health: scaling up implementation and dissemination.
Workshop. WHO Collaborating Centre for Research and Training in Mental Health; Shanghai, China; 13–14 March 2024.
70
Chapter 5 Implement the curriculum 5
FIG. 5.3
Example approach to implementation with sizeable resources.
Education and
professional bodies
Establish a national CRC to
Curriculum champion and coordinate Nongovernmental
3 months review the work, including organizations
committee mobilizing and allocating
funds for activities. People with lived experience
Student associations
Use national teams,
Pilot Ministries of health and
9 months supported by experts,
changes education
to deliver enhanced
curriculum. UN agencies and other
development partners
Implement
1 year
AT SCALE
Source: Pre-service education in mental, brain and behavioural health: scaling up implementation and dissemination.
Workshop. WHO Collaborating Centre for Research and Training in Mental Health; Shanghai, China; 13–14 March 2024.
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PSE-MNS guide 5
BOX 5.1
Lessons from Mexico: strengthening undergraduate training in mental health and
substance use disorders
3. Expert engagement. Mental health
Mexico’s National Commission on Mental Health
experts were engaged to develop and lead
and Addictions (Conasama) has long emphasized
evidence-based, practical learning sessions.
the need to prepare medical and nursing students
for MNS care in community settings. Yet most 4. Practice. Role plays helped learners build
clinical training still takes place in specialized confidence in delivering mental health care.
mental health clinics or psychiatric hospitals, 5. Clinical mentors. Clinical and administrative
which are insufficiently geared to the core MNS mentors were trained to support students
competencies required in primary health care. transfer skills and knowledge into clinical
practice in community settings and ensure
Since 2023, Conasama has been working
facility readiness (e.g. setting up referral
to embed mhGAP materials, concepts and
pathways, and ensuring availability of
approaches into PSE for health workers, using a
psychotropic medicines).
seven-step approach.
6. Integration. The course was integrated into
1. Needs assessment. This step defined the various PSE programmes in Mexico and linked
attitudes, knowledge and skills needed to mental health care to local referral systems.
deliver mental health care using the mhGAP-IG
7. Monitoring and evaluation (M&E).
in primary care settings; and identified gaps in
Ongoing M&E is assessing the course’s
existing PSE.
impact on students’ attitudes, knowledge
2. Course design. An eight-module, 48-hour
and skills and the quality of mental health
course combining theoretical knowledge,
care delivery in communities.
practical skills and attitude training was
developed, informed by the needs assessment.
Source: José Javier Mendoza Velásquez, Conasama, personal communication, 20 February 2024.
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Chapter 5 Implement the curriculum 5
Even with plentiful resources, or when working for family physicians. A similar stepped approach
with centralized national curricula, starting small might also work for mental health care.
can be beneficial. Such an approach can help
In Mexico, the National Commission on Mental
provide proof of concept for integrating MNS
Health and Addictions used a centralized
care into PSE and serve as a model to advocate
approach to create a national network of
for scaling up.
facilitators for the mhGAP-IG, strengthening
For example, WHO Pakistan worked with Khyber pre-service training nationwide (see Box 5.1).
Medical University Peshawar to develop and
Regardless of resources, implementing an
deliver a curriculum for a postgraduate diploma in
enhanced curriculum should be paired with
family medicine. After successful implementation
monitoring and evaluation, especially in the early
in one university, the diploma was expanded to
phases (see section 5.3).
nine more, helping to build institutional capacity
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PSE-MNS guide 5
TABLE 5.1
Common challenges to implementation and potential solutions.
Challenge 1
Resistance to change
Examples Potential solutions
Ministry of health believes • Build a case for implementation that demonstrates the health
in-service training and economic benefits of an enhanced curriculum and showcases
alone is sufficient. successes elsewhere.
• Use this WHO guide as an advocacy tool.
Donors do not
• Find champions to advocate for the curriculum.
prioritize mental health.
• Enlist local organizations as advocacy partners.
Institutional leaders (e.g. • Invest in communications, including high-level branding and launch, for
dean) are not interested in the enhanced curriculum.
enhancing the curriculum.
Teaching faculty do not endorse, • Include faculty in curriculum enhancement activities from the outset.
or lack motivation to deliver, the • Highlight benefits of the enhanced curriculum.
enhanced curriculum.
• Offer incentives to educators (e.g. extra training opportunities or points
towards recertification or continuing professional development).
• Lobby exam boards to integrate MNS-related content into exit exams
and other assessments.
• Embed curriculum delivery in educators’ workplans.
Other departments are • Demonstrate the prevalence and impact of MNS conditions and
unwilling to collaborate. highlight the health benefits of an enhanced curriculum.
• Ensure early engagement and a multidisciplinary approach to
curriculum development.
• Use relevant institutional or national recommendations to make the
case for integration.
• Offer incentives to educators.
Students are unaware or do not • Leverage professional organizations’ student working groups.
see the point of curricular change. • Support student empowerment and advocacy initiatives.
• Lobby exam boards and accreditation bodies to add MNS-related
content to exit exams and other assessments.
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Chapter 5 Implement the curriculum 5
Challenge 2
Limited resources and capacity
Examples Potential solutions
Limited funds. • Adopt a phased approach that starts with small changes and gathers
evidence on their benefits to lobby for more funds.
• Look for internal grants.
• Optimize use of available resources by organizing them differently.
• Make the case for investment to relevant donors.
• Start small and build institutional reputation to build national and
international interest.
Too few educators available to • Make the most of self-directed and digital learning platforms (e.g.
deliver an enhanced curriculum; replace in-person lectures with online training modules).
or multi-disciplinary teaching is • Involve faculty from other disciplines from early stages.
difficult to coordinate.
• Engage local organizations, including of people with lived experience,
as co-educators.
• Consider using resident doctors and nurses as teachers.
Limited access to learning spaces • Use digital environments instead of physical spaces for teaching.
(classrooms and clinical suites) and • Make use of free learning resources (e.g. free online courses
materials (including digital tools). and materials).
Challenge 3
Long or unrealistic timelines
Examples Potential solutions
Implementation takes • Be prepared for delays and create mitigation plans.
longer than expected. • Develop clear plans at start.
• Build flexibility into timelines.
Poor planning and missed • Engage stakeholders at each stage for update and buy-in.
deadlines create pressure.
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PSE-MNS guide 5
Challenge 4
Turnover
Examples Potential solutions
Political or policy change • Align the enhanced curriculum with national priorities.
deprioritizes mental health. • Secure the engagement and buy-in of a wide variety of
national stakeholders.
Turnover in teaching staff creates • Engage local organizations, including of people with lived experience,
gaps in expertise. as co-educators.
• Train postgraduate students and resident doctors and nurses
simultaneously so that they can fill gaps.
Challenge 5
Full curriculum
Examples Potential solutions
There is already too much content • See 5.2.1 Practical tips for resource-constrained settings.
in the curriculum and not enough
time to deliver it.
Other areas of medicine • Collaborate with other departments on mental health aspects of
compete for time and space in somatic illness.
the curriculum. • Demonstrate the prevalence and impact of MNS conditions and
highlight the health benefits of an enhanced curriculum.
• Show how MNS conditions are relevant in every aspect of heath
science and medicine.
• Engage other departments early on in the process of change and use a
multidisciplinary approach to curriculum enhancement.
• Use this guide as an advocacy tool.
• Use relevant institutional or national recommendations to argue for
integration, not competition.
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Chapter 5 Implement the curriculum 5
12
See also Foster skills in section 4.3 for more examples of harnessing community resources to implement an enhanced curriculum.
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PSE-MNS guide 5
BOX 5.2
Lessons from the University of British Columbia: immersive learning in Nairobi
At the University of British Columbia in Canada, individuals and families, supporting economic and
allied health students have opportunities vocational empowerment and tackling structural
for immersive experiential learning through barriers to care, such as stigma. Visiting students
international placements, including in Nairobi, work alongside people with lived experience
Kenya. These placements include joint lectures with to advocate for mental health, develop policies
the Kenya Medical Training College, followed by four and provide psychological support to vulnerable
weeks working with local community-based mental individuals. They focus on holistic care that
health organizations, Basic Needs Basic Rights simultaneously considers the clinical, economic
Kenya (BNBR, https://basicneedskenya.org/) and and social well-being of individuals. During their
Kamili (https://www.kamilimentalhealth.org/). time in Nairobi, students confront the practical
and ethical challenges of delivering mental health
Both BNBR and Kamili run community mental
care in low-resource settings and learn about
health programmes that are person-centred,
indigenous and local culturally and spiritually
rights-based and focused on recovery. They
appropriate psychosocial interventions.
provide vital mental health services for local
Sources: Mohamed Ibrahim, University of British Columbia, personal communication, 19 April 2024; University of British
Columbia, 2023 (94).
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Chapter 5 Implement the curriculum 5
focus on just a few. Means of verification (MoV) are or health records) or qualitative (e.g. interviews,
similarly wide ranging. They can target different open surveys or focus group discussions). A mix of
groups (e.g. educators, administrators, students, methods offers a depth of information that cannot
graduates, supervisors and people experiencing be achieved by either method alone. Given these
MNS conditions). They may be quantitative (e.g. variations, each M&E framework is unique, with its
attendance records, closed questionnaires, own structures, outcomes and indicators.
employment rates, student assessment scores
FIG. 5.4
Example indicators and means of verification for monitoring and evaluating an
enhanced curriculum.
79
PSE-MNS guide 5
The CRC is responsible for developing an M&E plan Ideally, M&E continues after graduation and
(see section 2.4). This plan should be established include not only postgraduates and health care
from the outset and define indicators and means practitioners, but also their clinical supervisors
of verification for measuring the enhanced and employers, and the people they are providing
curriculum’s success. Key aspects to cover include: care to (see Table 5.2). Post-graduation M&E
supports ongoing programme improvement.
• appropriateness and relevance of learning
Example questions to address through these
content and experiences, teaching methods
activities include:
and assessments;
• applicability of content to the national context; • How many graduates are employed in health
• curriculum structure and feasibility; care and are performing MNS care tasks?
• quality of teaching; • Are graduates competent and confident at
• student and educator engagement providing care to people with MNS conditions?
and satisfaction; • Which competencies do graduates show most
• assessment burden on students consistently (and which are shown least often)?
and educators; and • Do people in care feel they have received
• changes in student competencies, confidence appropriate and well-managed care?
and commitment.
Good M&E plans prioritize resource efficiency
Monitoring and evaluating students’ progress and only collect data that will be used. They
towards competence is crucial and can be should indicate the timing for activities (such as
achieved through pre- and post-assessments data collection, analysis, reporting) and assign
that may or may not be part of the enhanced responsibilities. The CRC should also define roles,
curriculum (see section 4.4). These assessments expectations and processes for integrating M&E
help measure shifts in attitudes, knowledge findings into the enhanced curriculum to drive
and skills, and help identify areas where the continuous improvement and sustainability.
curriculum may need improvement.
80
Chapter 5 Implement the curriculum 5
TABLE 5.2
Example activities for evaluating the enhanced curriculum’s outcomes and
impacts for different groups of people.
Outcome
or impact Audience Format Example points of evaluation
• Satisfaction.
• Engagement.
• Relevance of course content.
Curriculum evaluation
Students • Methods and burden of assessment.
questionnaire.
• Learning materials and experiences.
Reaction • Infrastructure and facilities.
• Teaching quality.
• Percentage of graduates
licenced and employed.
Graduates
• Perception of readiness for role
and responsibility.
81
PSE-MNS guide 5
M&E and research are closely linked. M&E focuses Fig. 5.6 shows an example roadmap for a three-year
on improving a specific curriculum, while research experimental study of an enhanced curriculum.
has a more global focus, aiming to contribute This example uses a randomized controlled trial
to broader knowledge in PSE for MNS care. but researchers may choose different approaches,
Both can provide data to show what is possible including observational studies (e.g. cohort studies
for an enhanced curriculum and exemplify or case-control studies), qualitative studies or
the affordability, feasibility and benefits of mixed-methods studies.
PSE in MNS care.
82
Chapter 5 Implement the curriculum 5
FIG. 5.5
Example approach to research with limited funds.
1
What and why?
Fin d c
PLAN Adapt PSE-MNS guide to context.
Research ha
Identify needs through situation analysis. m pio ns
questions
Decide on small enhancements to implement.
Research Who?
How?
design Stakeholder Team and
Mobilize mapping and capacity
resources engagement building
When? Timeline Leverage personal networks
Coordination mechanism
2 DO
Pilot study
Consider: language, scale, sample size, personnel.
A d v c ate
o an
ge
d enga
3
A d v c ate
Continuous improvement
CHECK
o
M&E to identify an
ge
4
A d v c ate
Follow up actions
ACT
o
Fundraising for
Publication further research Sustainability
or scale up
Source: Pre-service education in mental, brain and behavioural health: scaling up implementation and dissemination.
Workshop. WHO Collaborating Centre for Research and Training in Mental Health; Shanghai, China; 13–14 March 2024.
83
PSE-MNS guide 5
FIG. 5.6
Example approach to research with sizeable funds.
Study objectives
Generate evidence for advocacy and scale up.
Plot enhancements to establish a good model, and see if it works.
1
RESEARCH
Situation analysis
Desk review.
DESIGN Stakeholder needs assessment.
Identify local conditions that are most burdensome.
PILOTING
Pre- and post-training evaluations
OUTCOME
3 Stratified cluster RCT Looking at:
Knowledge and skills gained in
ASSESSMENT MNS core competencies;
Intervention Control Shift in attitudes towards MNS
conditions and specialties in
MNS care as a career choice; and
1 year
Mental heath outcomes of
students.
3 year
4 Qualitative assessment
Satisfaction of doctors, students,
Impact on individuals
Diagnosis and treatment.
IMPACT
ASSESSMENT and people with MNS conditions.
DISSEMINATION
Disseminate through publication and presentation
Source: Pre-service education in mental, brain and behavioural health: scaling up implementation and dissemination.
Workshop. WHO Collaborating Centre for Research and Training in Mental Health; Shanghai, China; 13–14 March 2024.
84
6
Conclusion
PSE-MNS guide 6
PSE for medical doctors and nurses is key (e.g. national associations of medical schools and
to scaling up the workforce to provide care accreditation agencies) may be more important.
for people experiencing MNS conditions Either way, change can be driven from the bottom
(including MNS disorders and related issues). up (e.g. students and faculty advocating for
A competency-based approach is crucial for reform) or from the top down (e.g. governments or
effectiveness, and this guide outlines 12 core accreditation bodies initiating change).
competencies to integrate into existing curricula,
Convincing decision-makers of the case for
regardless of resource constraints.
investment often requires evidence of what works
Even small changes can help medical and nursing where and how. This can be gathered through
students develop the attitudes, knowledge and desk reviews of existing practices and initiatives.
skills they need to provide effective MNS care.
For students completing an enhanced
You do not have to follow a rigid process. Draw
curriculum, learning does not stop after their
on all or some of the elements in this guide to fit
first degree. Postgraduate education and
your university’s context. Not all the content or
continuing professional education build on the
activities included here will be necessary for every
core competencies acquired during pre-service
institution or country.
to develop specialists – not only psychiatrists,
For many countries and universities, increasing neurologists or mental health nurses, but also
buy-in for curricular change from key stakeholders radiologists, gynaecologists, paediatricians,
will be a critical first step. In countries with geriatricians, etc. Each speciality requires its own
centralized curricula, engaging government set of specialized competencies, including for MNS
stakeholders is crucial. Elsewhere engaging care. But all can benefit from and build on the
institutional leaders or organizations that bring core competencies gained through an enhanced
together institutions and medical associations undergraduate curriculum.
86 Photo credit (previous page): nursing student holds a bag and books. ©Freepik
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Annex
91
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• Preventing suicide: a resource for primary Health Organization and United Nations Office
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handle/10665/67603). • mhGAP Evidence Resource Centre. In: WHO/
Mental health, brain health and substance
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• AUDIT: the alcohol use disorders identification
teams/mental-health-and-substance-use/
test: guidelines for use in primary health care.
treatment-care/mental-health-gap-action-
Geneva: World Health Organization; 2001
programme/evidence-centre).
(https://iris.who.int/handle/10665/67205).
• mhGAP intervention guide for mental,
• Ensuring Quality in Psychosocial and Mental
neurological and substance use disorders in
Health Care (EQUIP) [website]. Geneva:
non-specialized health settings: mental health
World Health Organization and United
Gap Action Programme (mhGAP), version
Nations Children’s Fund; 2023 (https://
2.0. Geneva: World Health Organization; 2016
equipcompetency.org).
(https://iris.who.int/handle/10665/250239).
• Implementing the mental health Gap Action
• mhGAP training manuals for the mhGAP
Programme intervention guide: a job aid for
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Annex
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PSE-MNS guide
94
For more information, please contact:
Department of Mental Health, Brain Health and Substance Use
Email: [email protected]