CRM Specialist -
Braze
Contents
About Us | Our Mission 03
About Us | Our Product 04
About Us | Why Join Us? 07
Our Funding | Through the Years 08
Our Values 09
The Role 10
Benefits | Remote Work & More 11
Employment Hero | Embedded Super Services | Commercial in confidence | 2023 2
ABOUT EMPLOYMENT HERO
Our mission is to make
employment easier and
more valuable for everyone.
3
Introducing EmploymentOS
4
OUR PRODUCT
A global opportunity
Global Remote
Workforce
➔ We’re building EmploymentOS - the world’s first employment
operating system - and establishing Employment Hero as the global
authority on employment.
Transactions
Payroll, Benefits, Discounts
➔ We’re transforming from SaaS to Employment as a Service (EMPASS)
and creating a future in which every SME can be a proud, confident
employer.
➔ Our product gives SMEs the tools and resources they need stay
compliant, find talent, drive productivity and maximise engagement. Platform buying
power
➔ Employment Hero also makes employment more valuable by
increasing purchasing power and removing friction from all
employment related transactions. Employment
Management &
Productivity Tools
Small &
Medium
Businesses
5
Our journey towards EmploymentOS
Celebrate Honour
We celebrate the wealth, opportunity, We honour small and medium-sized
purpose, friendships, teamwork, employees who risk everything to
invention and care that employment create jobs, knowing the challenges
brings to society. and sacrifices involved.
Recognise Bring Together
We recognise and celebrate great We bring together the best employers
employees who work with passion and and ambitious people to achieve more
purpose, striving to excel and together, enhancing the value of
contribute to their workplaces. employment for all.
6
WORKING AT EMPLOYMENT HERO
Why join us?
Employment Hero services over 300,000 businesses, collectively
managing over 2 million employees using its HR and Payroll platform.
In October 2023, we received Series F funding of $263M (led by TCV),
bringing us to AUD ~2$ billion valuation!
Our Product
Employment Hero is a market-leading product, and to continue building
this, we invest $25 million into product research and development each
year, reflecting our ongoing commitment to building a better world at work
everyday.
HR has been left in the dark ages. 80% of small businesses don’t have a
system - they’re using paper and excel to manage their people, HR and
compliance.
Our Impact.
We actually make a difference. We can reduce HR admin by 80%. Save 4-5
hours per onboard. Eliminate the risk of businesses being fined due to non
compliance.
7
WORKING AT EMPLOYMENT HERO
Our funding
November 2016
$4.5M led by AirTree & OneVentures.
March 2018
$8M led by Seek & OneVentures.
July 2019
$22M led by Seek.
March 2021
$45M led by Seek.
July 2021
$140M led by Insight Partners.
February 2022
$181M, taking us to unicorn status! 🦄
October 2023
$263M led by TCV (AUD ~2$ billion valuation)
8
WORKING AT EMPLOYMENT HERO
Our values
We Serve We Are One Team We Are Bold & Ambitious We Invent We Own It
We believe in a better We know we’re at our We challenge prevailing We’re inventors, creating We take ownership of
future of work. We believe best when we work assumptions and question solutions that bring about delivering our personal
we owe it to society to together. We champion industry norms. We’re meaningful change. We best every day. We don’t
strive for excellence in diverse personalities, always looking for a better celebrate failure as well as always have the answers,
everything we do. We’re talents and skills. We way. Our perfect sentence success. We break things, but we own the problem
people focused. We believe in sharing our starts with ‘What if..?’ take risks, push higher in and back ourselves to
recognise human needs strengths and lifting search of big ideas and find a solution.
and work hard to create each other up. innovative new ways.
solutions that change life
for the better.
9
THE ROLE
As our CRM Specialist, you will:
➔ Be in line with our CRM team initiatives, create, build, test, execute,
analyse and refine the development of lifecycle automated nurture
programs using Braze
➔ Create relevant content for Email & In Platform communications,
translating technical information into easily understood human
language that our customers understand and respond to
➔ Understand our data and how it’s integrated to our MarTech stack to
aid segmentation build
➔ Assist with reporting & optimisation of existing campaigns &
programs, being able to communicate the value of campaigns &
programs to wider teams across the business
➔ Stay on top of changes to the digital landscape such as changes to
SPAM acts, privacy and best practices for email sends
➔ Utilise best-in-market MarTech, including automated systems and
analytics platforms
10
BENEFITS
What’s in it for you?
Remote Working
We believe in distributed employment and take a ‘Remote First' approach.
You’ll partner with our Product Leaders and work in agile with local and remote
design & engineering teams to grow and deliver our world-class SaaS product.
High Trust Environment
There is no red tape! We empower our teams to work flexibility
and proactively with a tonne of autonomy.
Career Progression
We always seek to promote from within. Whether it’s a career path into
management or other areas of the business, you’re in the driver’s seat
of your development path.
Tech & Tools
We set you up for success with your choice of hardware, plus a home office
budget to create your ideal workspace.
Equity
You’ll be allocated employee share options, so you’re truly invested
in the success of the business.
11
What’s next?
Let’s chat!
[email protected]
employmenthero.com
