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The Legal Environment of Business
A MANAGERIAL APPROACH: Theory to Practice
Third Edition
Sean P. Melvin
Elizabethtown College
F. E. Guerra-Pujol
University of Central Florida
THE LEGAL ENVIRONMENT OF BUSINESS: A MANAGERIAL APPROACH: THEORY TO PRACTICE,
THIRD EDITION
Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright © 2018 by McGraw-Hill
Education. All rights reserved. Printed in the United States of America. Previous editions © 2015 and 2011.
No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database
or retrieval system, without the prior written consent of McGraw-Hill Education, including, but not limited to, in
any network or other electronic storage or transmission, or broadcast for distance learning.
Some ancillaries, including electronic and print components, may not be available to customers outside the
United States.
1 2 3 4 5 6 7 8 9 LWI 21 20 19 18 17
ISBN 978-1-259-68620-7
MHID 1-259-68620-5
All credits appearing on page or at the end of the book are considered to be an extension of the copyright page.
The Internet addresses listed in the text were accurate at the time of publication. The inclusion of a website does
not indicate an endorsement by the authors or McGraw-Hill Education, and McGraw-Hill Education does not
guarantee the accuracy of the information presented at these sites.
mheducation.com/highered
Dedication
For Joanna, Sean, and Ally—always.
S.P.M.
DEDICATION iii
about the authors
PREFACE v
A NOTE TO THE INSTRUCTOR
The instructor’s materials are based on a turnkey approach that provides a comprehensive
set of course materials along with the textbook. These materials have been developed with
an eye toward minimizing instructor preparation time while still allowing the instructor to
tailor the course in a way that meets the unique needs of instructors and students alike. In
addition to the traditional supplementary materials package that includes an Instructor’s
Manual (written by the authors), test bank, and PowerPoint slides, the instructor’s version
of the textbook package is also integrated with a robust package of online content includ-
ing McGraw-Hill’s unique interactive exercises via Connect, quizzes, links to streaming
videos, case updates, sample text-specific syllabi with alternatives for a variety of class-
room circumstances, multiple formats, teaching notes, sample questions, and assignment
sheets tied to the simulation materials and the Capstone case studies.
Sean P. Melvin
F. E. Guerra-Pujol
vi PREFACE
CHAPTER 3
The American
Judicial System,
Rev. Confirming Pages
walkthrough
Jurisdiction,
and Venue
THEORY TO PRACTICE
Beginning-of-Chapter Features Learning Objectives
Medical Instruments, Inc. (MII) required a larger ware- one did. Also, is it significant that the place of arbi-
house for its facilities. MII located a 10,000-square-foot tration would require MII to travel to California? Do After studying this chapter, students who have mastered the material will be able to:
Each chapter begins with Learning
building in New Hampshire and signed a lease with these facts give a court any reason to invalidate the
3-1 Explain the role of the judiciary in the American legal system.
Commercial Properties (CP) for one year with a right arbitration clause?
Objectives and a short3. overview that
to renew for five one-year terms upon 60 days’ notice. What cases that you studied in this chapter help to 3-2 Distinguish between federal courts and state courts.
After the first renewal, CP sent back a new lease with support your arguments in Question 2? 3-3 Identify the main duties of trial courts versus appellate courts.
provides students with
4. a map of the
substantially the same terms, except that the new lease
had a mandatory arbitration clause that required any
Assume that no arbitration clause exists in the new 3-4 Articulate how the law evolves through the adjudication of cases.
lease. What are MII’s options in pursuing damages 3-5
chapter. The Learning Objectives are
tenant to go through arbitration in CP’s home state of
California. MII signed the lease without objection. One
if CP refuses to compensate MII for the losses it has
3-6
Differentiate between subject matter jurisdiction and personal jurisdiction.
Explain original jurisdiction and how state and federal courts may have concurrent jurisdiction.
incurred?
a point-by-point checklist
5. of the skills
month after taking occupancy, MII complained that a
leak in the warehouse roof was allowing water to drip
Assume that MII files a lawsuit against CP. As part
3-7 Recognize the types of controversies over which federal courts have subject matter jurisdiction
and those in which diversity jurisdiction applies.
of its case, MII wishes to show that CP had notice
and learning goals that gives students a
into a corner of the warehouse and that MII had to
move its hardware equipment out of the warehouse
of the leak and failed to fix it for one month. What 3-8
methods of discovery would be useful to obtain this 3-9
Explain the role of long-arm statutes in determining personal jurisdiction.
Apply the minimum contacts test in both a traditional and an Internet setting.
to protect it from water damage. CP did not fix the leak
convenient study guide6. for previewing
until one month later, and MII suffered losses because
information from CP?
Suppose that CP refuses to turn over all phone
its hardware was partially destroyed by the leak. MII
and reviewing material in the chapter.
T
also had additional out-of-pocket losses related to the records and repair request forms to MII based on
the fact that the information is confidential and can- he primary role of courts is to decide cases and both the dispute itself (subject matter jurisdiction) and
expense of moving the equipment to another location.
not be disclosed in litigation. What standard will a resolve legal disputes. Court decisions may also over the parties in the case (personal jurisdiction).
1. If MII sues CP in a state trial court for the losses it court use to judge whether the information is a trade shape or create legal doctrines that impact busi- Accordingly, students will also learn:
incurred, what would CP’s likely defense be? secret and therefore not subject to disclosure? Whatness. Business owners and managers should thus know ■ The circumstances under which a court has the legal
2. Discuss the significance of the fact that the original case supports your answer? how our court system works in practice, especially
authority to decide a case (jurisdiction).
lease did not have an arbitration clause but the new since the risk of litigation is always present in the busi-
ness world.
In this chapter, students will learn: NEW
■ The appropriate location to resolve a dispute (venue).
Confirming Pages
cheerleaders for safety reasons; Lacy’s attorneys have
chosen to do the same.)
has a strategic dimension and offering
questions/exercises to stimulate critical
13
You can read Lacy T.’s original complaint for yourself here: http://
www.levyvinick.com/images/SKMBT_60014012209230.pdf. Oakland Raiders logo. © dean bertoncelj/Shutterstock
thinking
Although ethicists have variousand discussion.
views on how an ideal ethical organization should oper-
ate, all effective values management programs share certain common traits:
■ Management articulates a clear vision of ethics and moral integrity through all levels of
CHAPTER FOUR | Resolving Disputes: Litigation and Alternative Dispute Resolution 131 the organization.
■ Management’s vision of ethics and integrity is implemented at all levels of the decision-
making process of the organization.
focus on strategy, Strategic Legal PROBLEM While many organizations may have a
set of informal values and standards to which they ■
keeping, loyalty.
Respect: Autonomy, privacy, dignity, courtesy,
Solutions provides practical answers aspire to adhere (e.g., “Don’t be evil” in the case
of Google), such informal value systems may be too ■
tolerance, acceptance.
Responsibility: Accountability, pursuit of
for legal problems faced by managers vague and thus not very helpful in a practical context.
■
excellence.
Caring: Compassion, consideration, giving,
STRATEGIC SOLUTION Develop an effective code of
and business owners. Strategic Legal ethics and code of conduct for your business organi-
■
sharing, kindness.
Justice and fairness: Procedural fairness, impar-
zation. Such codes should be developed in coopera-
Solutions is structured in a problem and tion with (and not exclusively by) the organization’s
human resource manager and legal counsel. Ide- ■
tiality, consistency, equity, equality, due process.
Civic virtue and citizenship: Law abiding, com-
solution format that allows students to ally, the entire organization, not just management,
should play a role or have a say in the creation and
munity service, protection of the environment.
Codes of ethics are general guidelines to pro-
understand how a particular section’s periodic affirmation of such codes.
mote ethical decision making. Codes of conduct,
by contrast, are specific rules stating what actions
legal concepts may be used to solve real- Depending on the organization, a code of ethics
and code of conduct may be expressed in the same are prohibited in the workplace. Examples of top-
ics typically addressed by codes of conduct may
document. Here, they are examined separately.
world business problems. For a code of ethics, consider the following include policies relating to dress codes, illegal drug
use, antidiscrimination, sexual harassment, confi-
guidelines:
dentiality rules, rules against accepting personal
■ Identify the ethical values needed to comply gifts from third parties as a result of a company role
with relevant laws and regulations. or action, other conflict-of-interest rules, compli-
■ Identify the ethical values most relevant to the ance with applicable laws and regulations, not using
main activities in each area of your organization. the organization’s property for personal use, and
For example, the chief financial officer may iden- reporting illegal or questionable activity.
tify objectivity and accuracy as important values. Managers should also think beyond these tra-
ditional legalistic expectations. It is important to
■ Identify the ethical values most relevant to your identify what’s ethically sensitive in your particu-
organization’s employees and workplace. Con- lar organization as well. Codes of conduct should
sider which of these issues are ethical in nature, be integrated into the various areas of the organi-
for example, issues relating to fairness and zation, including personnel matters, such as job
honesty. descriptions and performance appraisal forms,
Identify the ethical values that might be most management-by-objectives expectations, standard
vii
■
important to your organization’s primary and WALKTHROUGH
forms, checklists, budget report format, and other
secondary stakeholders, including employees, relevant control instruments to ensure conformance
clients, customers, suppliers, lenders, and mem- with the code of conduct. An effective code of con-
bers of the local community. duct also contains examples of appropriate behavior.
GOOD FAITH PERFORMANCE AND DISCHARGE LO 7-3
If the promises to perform in an agreement are not conditional, the duty to perform is abso- Apply the doctrines
lute. Most commonly, the parties agree on terms and the parties perform the contractual related to good
obligations in good faith in order to complete the contract. This completion is known as faith performance,
discharge of a
discharge, because both parties have now “discharged” their obligation to the other by
contract, and
performing the agreed-upon duties. Performance may also be accomplished by delivering substantial
products to an agreed-upon location (such as a warehouse). This is known as tendering performance.
walkthrough
goods (discussed in detail in Chapter 8, “Contracts for the Sale of Goods”). The law also
imposes an affirmative duty of good faith in performing obligations. In every contract, the
LO 7-4
parties have the duty of good faith and fair dealing in performance and enforce-
ment.20 Although the good faith requirement is ordinarily met by the parties’ simply per- Identify the ethical
dilemmas that a
forming their obligations completely—a situation known as perfect performance—the law
manager faces in
recognizes that there are some cases in which one party does not perform completely yet the context of good
has still acted in good faith and is entitled to enforce the remaining obligations in the con- faith performance.
tract against the other party.
Rev. Confirming Pages
Self-Checks
meL86205_ch05_138-164.indd 144 10/04/16 04:22 PM
walkthrough
test narrowly and, thus far, only to cases involving intentional injurious acts (such as
defamation).11
In Case 3.2, a federal court uses an injurious effect analysis in a defamation case filed
by a professional athlete.
Cases CASE 3.2 Clemens v. McNamee, 615 F.3d 374 (5th Cir. 2010)
FACT SUMMARY In the summer of 2007, fed- contacts as required by the long-arm statute and
The textbook uses a hybrid format to eral agents contacted Brian McNamee in connec-
tion with a federal investigation into the illegal
due process. The court held that to support personal
jurisdiction in a defamation claim, the forum must
report case law rather than including manufacture and sale of performance-enhancing
drugs in professional sports. McNamee was an ath-
be the “focal point” of the story. Although the court
acknowledged that the defamation may cause dis-
lengthy excerpts from judicial letic trainer who had worked for both the Toronto
Blue Jays and the New York Yankees baseball
tress and damage to Clemens’s reputation in Texas,
it concluded that the alleged defamatory statement
opinions. Students are provided with clubs. After authorities convinced McNamee that
they had sufficient evidence to convict him for
was inadequately directed to Texas to satisfy the
minimum-contacts requirement.
injecting athletes with anabolic steroids, McNamee
(1) a summary of the facts, (2) a decision agreed to cooperate with investigators in exchange WORDS OF THE COURT: Minimal Contacts
for immunity from prosecution. During an inter- and Injurious Effect “In support of jurisdiction,
and opinion synopsis, (3) short view with investigators, McNamee admitted that he Clemens points to the harm he suffered in Texas and
had administered steroids to all-star pitcher Roger to McNamee’s knowledge of the likelihood of such
excerpts from the actual opinion, called Clemens in both Toronto and New York. McNamee
repeated this allegation to Major League Baseball
damage in the forum. Yet under [previous case law],
Clemens has not made a prima facie showing that
“Words of the Court,” to help students investigators and to a reporter during an interview
with Sports Illustrated. In 2008, Clemens, a citizen
McNamee made statements in which Texas was the
focal point: the statements did not concern activity
understand a key point in the case, and of Texas, filed a defamation suit against McNamee,
a citizen of New York, in federal court based on
in Texas; nor were they made in Texas or directed to
Texas residents any more than residents of any state.
(4) several case questions to facilitate diversity of citizenship. The trial court dismissed
the complaint due to lack of personal jurisdiction
As such, the district court did not err in dismissing
Clemens’ suit for lack of personal jurisdiction over
over McNamee since his alleged defamatory state- McNamee.”
discussion. Students will find this format ments were made outside Texas. Clemens appealed
to the Court of Appeals. Case Questions
useful for understanding legal cases in 1. Why is due process relevant to the outcome of
SYNOPSIS OF DECISION AND OPINION The this case?
a business context. Court of Appeals for the Fifth Circuit upheld
the trial court’s ruling in favor of McNamee and 2. What is the practical implication of this decision?
affirmed the dismissal of Clemens’s defamation Does it mean that Clemens cannot bring suit for
complaint. The court rejected Clemens’s contention defamation in any court?
that jurisdiction was proper in a Texas court because 3. Focus on Critical Thinking: Why didn’t Clem-
Rev. Confirming Pages ens sue McNamee in New York? Suppose that
he suffered harm from the defamation in Texas. The
court analyzed McNamee’s contacts with Texas in McNamee claimed that he had injected Clem-
the context of the defamation claim and concluded ens with steroids in Texas. Would this admission
that McNamee did not have sufficient minimum change the outcome of this case? How?
Venue
While jurisdiction requires an analysis of whether a court has legal authority over a par-
ticular case, venue is a legal concept that defines the most appropriate location for the dis-
pute to be heard. Two or more courts will sometimes have jurisdiction over the very same
matter, but it might be more appropriate from a fairness perspective to hear the case in a
particular location. Many states have venue rules to determine where a case may be heard.
Typically, state statutes provide that venue in a civil case is where the defendant resides
or is headquartered, while in a criminal case the venue is ordinarily where the crime was
committed. While changes in venue for civil cases are rare, in high-profile criminal cases a
defense attorney may ask for a change of venue to help select a jury from outside the area
where the crime was committed, under the theory that the out-of-area jury will be more
impartial and less influenced by the media.
To understand how venue may be important in a business context, suppose two Florida-
based companies, Beta and Alpha, are involved in a breach of contract dispute in which
Beta sues Alpha. The transaction involves an order that took place over a website based in
Florida, and the order was shipped from Alpha’s warehouse in Georgia to Beta’s branch
office in South Carolina. Although a number of state and federal courts may have jurisdic-
tion over a dispute in this case, a Florida court may decide that Florida is the best venue for
the dispute to be litigated because both parties have their principal office located there and
assumedly it is the most convenient forum for the parties. It is likely that the witnesses and
records are in Florida as well. Note, however, that a state court cannot unilaterally declare
that venue exists in another jurisdiction. Courts apply venue statutes to determine whether
or not their court is the most appropriate venue.
In Case 3.3, a federal trial court orders a transfer of venue based on a forum selection
clause.
THEORY TO PRACTICE
connect the different sections of the ent. The client is the Wilmington School District (Wilm-
ington) in Wilmington, Delaware, and the school pays
New York, New Jersey, and Connecticut. Parts has also
e-mailed advertisements to potential leads in each of
approximately $80,000 to Santiago for the computers per the 50 states. Wilmington has determined that Parts
chapter by applying the material learned year. Santiago also visits each school to be sure that the provided the defective components used in the com-
computers are installed correctly and that the school dis- puter order described in Part I.
in the text in a practical way. trict is satisfied with the order. Santiago has a website that
gives contact information for the company, but the site is
1. If Wilmington decides to file suit against Parts in
Delaware, will a Delaware court have personal
only partially interactive because users can transact busi-
jurisdiction over Parts? Why or why not?
ness only by sending Santiago an e-mail via the website.
Recently, Wilmington discovered that large shipments of 2. Suppose Parts has a website where customers can
Theory to Practice: Each chapter features a hypothetical legal problem faced by a manager that is Santiago’s products were defective, and it has been unable
to come to a resolution with Santiago over the matter.
order products, pay for them via credit card, and
have them delivered via a delivery service to any
now has over a billion active users all over the world. This means that Facebook could the combination of
potentially be sued in any state and in other countries as well. With so many users world- two Latin words:
juris (“of law” or
concept; Legal Implications in Cyber-
wide, what can Facebook do to ensure that any lawsuit involving a Facebook user is
litigated in northern California? For the answer to this question, keep reading. We will
explore this issue in more depth later in the chapter and, in Case 3.3, examine an actual
“of right”) and
dictio (“speaking”).
space apply traditional legal concepts in
lawsuit brought against Facebook presenting the questions raised here.
For now, consider two hypothetical companies, Ultimate Widget Corporation (UWC)
Thus, jurisdiction
refers to a court’s the context of the Internet; Legal Speak
authority to speak
and Knock Off Stores, Inc. (Knock Off). Suppose UWC, a New York company, is consid-
ering suing Knock Off, a California company, over copyright infringement. UWC manage-
the law or render a
decision in a legal
presents instant definitions of important
ment must consider not only the merits of its potential lawsuit but also the costs involved
in pursuing the suit. Specifically, UWC’s management must consider (1) the total amount
dispute.
legal terms in the margins of the text.
of the possible recovery from Knock Off; (2) the actual benefits UWC will reap from the
prevention of Knock Off’s copyright infringement; and (3) any alternate dispute resolu-
tion methods available. If Knock Off is a small company and not likely to steal any of
UWC’s customers or markets, it may not be worth the costs of litigation to sue Knock Off
in California. Pursuing the infringement action would
expose UWC to the expense of traveling to California,
hiring local counsel in California, and losing produc- KEY POINT
tive hours of managers and other witnesses who would
be required to travel to testify and be deposed for the The cost-benefit analysis involving jurisdictional
case. However, if a New York court has jurisdiction restrictions may affect the managerial decision-making
process when a company or individual contemplates
over the dispute, this fact is likely to change the dynam-
filing a lawsuit. Litigating disputes in out-of-state
ics of the cost-benefit analysis for UWC because now courts increases the costs of litigation.
the expenses of the suit are markedly lower.
Overview of Jurisdiction
LO 3-6
The origins of jurisdiction are found in the U.S. Constitution, specifically, the Due Process
Explain original
Clause of the Fifth and the Fourteenth Amendments. In essence, the Constitution prohib-
jurisdiction and
its the deprivation of a property interest (usually money damages) without a fair process. how state and
While origins of jurisdiction lie in the Constitution, appellate courts and legislatures have federal courts may
also shaped the rules used by modern courts to analyze questions of jurisdiction. have concurrent
jurisdiction.
Two-Part Analysis
Jurisdiction requires a two-part analysis: A court must have both (1) subject matter
jurisdiction and (2) personal jurisdiction (also known as in personam jurisdiction). Sub-
x
ject matter jurisdiction is the court’s authority over the dispute between the parties, while
WALKTHROUGH
personal jurisdiction is the court’s authority over the parties involved in the dispute.
For example, suppose that Abel is employed by Auto Parts Company (APC) to drive
a delivery vehicle. One morning, Abel is on a delivery and due to his lack of care (called
negligence7), he hits Cain, a pedestrian who is crossing the street in a designated public
crosswalk located directly in front of the hotel where he has been staying. Cain is severely
injured, and he considers filing a lawsuit against Abel to recover the losses he has suffered
walkthrough Rev. Confirming Pages
then work toward a resolution. The 1. Explain the legal doctrines that govern the use of restrictive covenants.
2. Interpret and apply the rules set forth in current case law.
simulations are also excellent for review 3. Articulate a cogent argument for each party/side in the dispute.
and reinforcement because the materials 4. Negotiate a tenable solution as an alternative to a judicial forum.
■
state of Longville.
Capstone case studies center on the
Part 2 is a set of two hypothetical case summaries
state of Longville and 20 miles north of Galway,
the largest city in Longville. Although the pay was
OVERVIEW AND OBJECTIVES THE BLACK BEAR MICRO ROASTERY dilemmas of actual corporations that were
from Longville appellate courts that provide a brief
set of facts, several legal points, and short excerpts
lower than that in the larger hospitals, Blackwell
wanted to be close to her family and did not wish
to engage in a practice that required the strenuous
Two years after opening their family-owned cof-
fee bean roastery, Jim and Annie Clark had become
Jim and Annie Clark were native New Englanders
who shared a passion for coffee and an entrepreneur- faced with a corporate crisis involving
from the opinion itself. While these cases are hypo-
thetical, they are based on actual cases from appel- schedules associated with larger medical providers.
accustomed to long workweeks and bootstrap financ- ial spirit. After three years of research, they launched late courts in various states and represent the view 2. NA was managed by two partners, Dr. Rich-
ing. By 1997, their Black Bear Micro Roastery was Black Bear Micro Roastery in 1995 with a mission of legal and ethical issues. They are
of the majority of state courts in the United States. ard Cohn (Cohn) and Dr. Jean Valjean (Valjean).
finally growing, and the Clarks were hopeful that creating a unique methodology for roasting gourmet
their new specialty blend, Charbucks, would give
their uniquely dark-roasted coffee bean a catchy name
coffee beans through use of advanced technology and310
the “traditional Yankee work ethic.” The company was
intended
SIMULATION to help
EXERCISE | Restrictive students
Covenants in Contracts connect several
Instructor’s Manual
The Instructor’s Manual, developed by one of the authors, Sean P. Melvin, is designed
to be an effective course management tool and an integral part of the turnkey approach
used throughout the supplementary material package. The features and format are
intended to give instructors maximum flexibility to determine and produce high-quality
course content. The IM also has a special “Day One” section addressing important fun-
damental course decisions for instructors who are new to the course.
Test Bank
The test bank allows instructors to custom design, save, and generate tests. The test
bank includes multiple-choice, true-false, fill-in-the-blank, and essay questions for
every chapter in the text. To help instructors meet the requirements of AACSB, each
question is tagged with the corresponding chapter learning objective and applicable
AACSB categories.
TestGen
TestGen is a complete, state-of-the-art test generator and editing application software
that allows instructors to quickly and easily select test items from McGraw Hill’s test
bank content. The instructors can then organize, edit, and customize questions and
answers to rapidly generate tests for paper or online administration. Questions can
include stylized text, symbols, graphics, and equations that are inserted directly into
questions using built-in mathematical templates. TestGen’s random generator provides
the option to display different text or calculated number values each time questions are
used. With both quick-and-simple test creation and flexible robust editing tools, Test-
Gen is a complete test generator system for today’s educators.
AACSB Statement
McGraw-Hill Education is a proud corporate member of AACSB International. Under-
standing the importance and value of AACSB accreditation, The Legal Environment
of Business recognizes the curricula guidelines detailed in the AACSB standards for
business accreditation by connecting selected questions in the text and the test bank to
the six general knowledge and skill guidelines in the AACSB standards. The statements
contained in The Legal Environment of Business are provided only as a guide for the
PowerPoint Presentation
Each chapter has a PowerPoint Presentation that offers additional support by providing
detailed teaching notes, particularly for more complex topics.
Connect
Study materials are located in the Student Resources section under the Connect Library
tab. Use the site to access the chapter review quizzes, key terms, legal resources, and
additional cases for discussion, in addition to online access to the Uniform Commercial
Code and U.S. Constitution, news updates, and other resources.
McGraw-Hill Connect®
Learn Without Limits
Connect is a teaching and learning platform
that is proven to deliver better results for
students and instructors.
Connect empowers students by continually
adapting to deliver precisely what they
need, when they need it, and how they need
it, so your class time is more engaging and
effective.
Analytics
Connect Insight®
Connect Insight is Connect’s new one-
of-a-kind visual analytics dashboard that
provides at-a-glance information regarding
student performance, which is immediately
actionable. By presenting assignment,
assessment, and topical performance results
together with a time metric that is easily
visible for aggregate or individual results,
Connect Insight gives the user the ability to
take a just-in-time approach to teaching and
learning, which was never before available.
Connect Insight presents data that helps
instructors improve class performance in a
way that is efficient and effective.
Adaptive
THE ADAPTIVE
READING EXPERIENCE
DESIGNED TO TRANSFORM
THE WAY STUDENTS READ
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SmartBook®
Proven to help students improve grades and
study more efficiently, SmartBook contains
the same content within the print book, but
actively tailors that content to the needs of the
individual. SmartBook’s adaptive technology
provides precise, personalized instruction on
what the student should do next, guiding the
student to master and remember key concepts,
targeting gaps in knowledge and offering
customized feedback, and driving the student
toward comprehension and retention of the
subject matter. Available on smartphones and
tablets, SmartBook puts learning at the student’s
fingertips—anywhere, anytime.
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acknowledgments
We owe a great deal of gratitude to our entire team at McGraw-Hill Education. Although
many team members worked diligently with us in developing and strengthening this book
over the course of more than a decade, we are especially grateful for the efforts of our
Third Edition team. Our Managing Director Tim Vertovec, our Executive Brand Man-
ager Kathleen Klehr, our Product Developer Jaroslaw Szymanski, and our Content Project
Manager Lori Koetters are owed special thanks for their insight in traversing the ever-
changing landscape of traditional and digital publication. David Orozco and Robert Bird
provided inspiration for the new Legal Strategy sections of this book, and Sean J. Melvin
is owed thanks for his case research contribution.
Throughout the development of each edition of this book, we have been privileged to
have the candid and valuable advice of our reviewers and focus groups. Our reviewers pro-
vided us with priceless suggestions, feedback, and constructive criticism. The depth and
sincerity of their reviews indicate that they are a devoted group of teacher-scholars. The
content of the book was greatly enhanced because of their efforts.
xvi ACKNOWLEDGMENTS
Marc Hall Steven Schamber
Auburn University–Montgomery St. Louis Community College
Eloise Hassell Julie Shadoan
University of North Carolina–Greensboro Western Kentucky University
Diane Hathaway Randy Skalberg
University of Cincinnati University of Minnesota–Duluth
Arlene Hibschweiler Cheryl Staley
State University of New York–Buffalo Lake Land College
Frederick Jones Kurt Stanberry
Kennesaw State University University of Houston–Downtown
Susan Kendall Connie Strain
Arapahoe Community College Arapahoe Community College
Cheryl Kirschner Frank Sullivan
Babson College University of Nevada–Las Vagas
Stan Leasure Greg Swan
Missouri State University Chandler-Gilbert Community College
Colleen Less Keith Swim
Johnson & Wales University Texas A&M University
Christine Lewis Mary Torma
Auburn University–Montgomery Lorain County Community College
Mark Lewis Michael Vasilou
Arkansas State University DeVry University–Chicago
Janice Loutzenhiser Glen Vogel
California State University–San Hofstra University
Bernardino
Ronald Washburn
Nancy Mansfield Bryant University
Georgia State University
Mark Whitaker
Ernest Mayo Hampton University
Johnson & Wales University
Glynda White
Martha Novy-Broderick College of Southern Nevada
University of Maine
Michael Wiggins
Les Nunn Georgia Southern University
University of Southern Indiana
Susan Willey
Tom Parrish Georgia State University
Liberty University
LeVon Wilson
Steven Popejoy Georgia Southern University
University of Central Missouri
John Wrieden
Brenda Rice Florida International University–Miami
Ozarks Technical Community College
Alan Roline
University of Minnesota–Duluth
ACKNOWLEDGMENTS xvii
changes to
this edition
The authors embrace a commitment to continuous companies) from a multidimensional perspective,
improvement of the content, case selection, features, including an award-winning case: Coffee Wars:
and approach embodied in this textbook. We are privi- Starbucks v. Charbucks; Self-Checks; Key Points;
leged to have candid review, suggestions, and guid- Theory to Practice problems; and Manager’s
ance from over 100 business law professors from a Challenge.
wide variety of colleges and universities. Much of this
third edition is based on specific feedback from our Chapter 1
reviewers and students. ■ Streamlined introductory material
■ Full Integration of Strategic Approach: Chapter 1
■ New 2015 case: U.S. v. Ulbricht (Dread Pirate
provides an overview Strategic Legal Solutions: Roberts/Silk Road)
The Big Picture and Legal Strategy 101 is featured
■ New 2016 case: Specific Performance
at the end of each chapter.
as a Remedy
■ New Coverage for Current Controversies in
■ New Key Terms
Business Ethics: Includes material on patent trolls,
Facebook’s secret psychology experiment, and ■ Replaced Equitable Maxims section with new
products liability for gun manufacturers. “Table of Maxims”
■ Streamlined and Updated Contracts Content: Three ■ New section: Strategic Legal Solutions: The
chapters converted to two chapters with new cases. Big Picture
■ Expanded Fourth Amendment Material: Warrant
requirement and exceptions including “electronic Chapter 2
searches.” ■ New case: Citizens United v. FEC
■ New Chapter Review Questions: Plus Answers and ■ New section: The Fourth Amendment
Explanations at the end of each chapter. ■ New case: U.S. v. Jones
■ New Material: Includes coverage of crowdfunding, ■ New feature: Chapter Review Questions
peer-to-peer lending, the Affordable Care Act, ■ New feature: Legal Strategy 101 (“The Strategic
Deepwater Horizon, Uber’s legal challenges, insider Legal Battle for Equality”)
trading, whistleblowers, and the Dodd-Frank Act.
■ Over 50 New Business-Centered Cases that Chapter 3
Connect with Students
■ Updated table: U.S. Supreme Court Acceptance
• EEOC v. Abercrombie (Employee head scarf)
Rate
• U.S. v. Ulbricht (Dread Pirate Roberts/Silk Road)
■ New case: Goodyear Dunlop Tires Operation v.
• NFL v. Tom Brady (Effect of binding arbitration) Brown
• Franklin v. Facebook (Forum selection) ■ New figure: Facebook’s Forum Selection Clause
• Citizens United v. FEC (First Amendment) ■ New case: Franklin v. Facebook
• Yost v. Wabash College and Phi Kappa Psi ■ New section: Internet and E-mail Jurisdiction
Fraternity (Liability for hazing)
• O’Bannon v. NCAA (Antitrust and NCAA Chapter 4
athletes) ■ Updated Litigation section
■ Popular Features Expanded and Updated: Three
■ New section on Labor Arbitration
Business Law Simulations (hypothetical disputes)
■ New case: NFL v. Brady
centered on restrictive covenants, trademarks in
cyberspace, and ADA liability; Capstone Case ■ New Key Points
Studies (legal and ethical dilemmas faced by actual ■ New Critical Thinking case questions
ebookmasss.com