Moto E

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Lenovo Moto E Plus (5th Generation)
FIDENTIAL RESTR

ROW
Level 2 – Service and Repair Manual
Lenovo Moto E Plus (5th Generation) ROW
Level 2 – Service and Repair Manual

REVISION HISTORY
Revision Date Notes
1 05/03/18 Initial draft.

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Level 2 – Service and Repair Manual

TABLE OF CONTENTS
Revision History.................................................................................................................................. 2
List of Tables ....................................................................................................................................... 5
Table of Figures .................................................................................................................................. 5
Safety Information .............................................................................................................................. 6
Cautions and Warnings ....................................................................................................................... 6
Battery Safety Guidelines .................................................................................................................... 6
Introduction ......................................................................................................................................... 7
External Views..................................................................................................................................... 7
Main Exploded Views .......................................................................................................................... 9
Disassembly and Recovery ............................................................................................................. 12
Disassembly and Recovery Map....................................................................................................... 12
Tools Required for Disassembly ....................................................................................................... 13
SIM Tray Removal ............................................................................................................................ 15
IMEI Label Removal .......................................................................................................................... 16
Water Detection Label Inspection ..................................................................................................... 17
Battery Inlay Removal ....................................................................................................................... 18
Screw Tampering Label Inspection ................................................................................................... 27
Finger Print Sensor Flex Removal .................................................................................................... 28
Rear Housing Removal ..................................................................................................................... 29
Rear-Facing Imager Deco and Imager Lens Removal ..................................................................... 30
Water Detection Label Inspection ..................................................................................................... 32
Main PCB Removal ........................................................................................................................... 33
Earpiece Speaker Removal .............................................................................................................. 36
Factory Track ID Label Removal....................................................................................................... 37
Headset Jack Grommet Removal ..................................................................................................... 38
Rear-Facing Laser Rubber Removal ................................................................................................ 39
Rear-Facing Imager Removal ........................................................................................................... 40
Front-Facing Imager Removal .......................................................................................................... 41
Front-Facing Camera Rubber Removal ............................................................................................ 42
Proximity Sensor Grommet Removal ................................................................................................ 43
Shield Heat Spreading Pad Removal ............................................................................................... 44
Battery Removal ................................................................................................................................ 45
Side-Key Flex and Side Key Removal .............................................................................................. 47
Lower PCB and Cover Removal ....................................................................................................... 48
Main Flex Removal ........................................................................................................................... 49
Coax Cable Removal ........................................................................................................................ 50
USB Grommet Removal .................................................................................................................... 51

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Vibrator Removal .............................................................................................................................. 52

Parts Refresh ..................................................................................................................................... 53
Tools Required for Parts Refresh ..................................................................................................... 53
Front Housing Cleaning .................................................................................................................... 54
Rear Housing Cleaning ..................................................................................................................... 55
Battery Inlay Cleaning ....................................................................................................................... 56
Assembly ........................................................................................................................................... 57
Assembly Map ................................................................................................................................... 57
Tools Required for Assembly ............................................................................................................ 59
Side-Key Flex and Side-Key Assembly ............................................................................................ 61
USB Grommet Assembly .................................................................................................................. 63
Vibrator Assembly ............................................................................................................................. 64
Main Flex Assembly .......................................................................................................................... 65
Lower PCB and Cover Assembly ...................................................................................................... 67
Front-Facing Camera Rubber Assembly .......................................................................................... 69
Shield Heat Spreading Pad Assembly .............................................................................................. 70
Front-Facing Imager Assembly ......................................................................................................... 71
Proximity Sensor Grommet Assembly .............................................................................................. 72
Rear-Facing Imager Assembly.......................................................................................................... 73
Rear-Facing Laser Rubber Assembly ............................................................................................... 74
Headset Jack Grommet Assembly .................................................................................................... 75
Factory Track ID Label Assembly ..................................................................................................... 76
Main PCB Assembly ......................................................................................................................... 77
Water Detection Label Assembly ...................................................................................................... 80
Earpiece Speaker Assembly ............................................................................................................. 81
Battery Assembly .............................................................................................................................. 82
Rear-Facing Imager Deco and Imager Lens Assembly .................................................................... 92
Rear Housing Assembly.................................................................................................................... 93
Finger Print Sensor Flex Assembly ................................................................................................... 94
Screw Tampering Label Assembly ................................................................................................... 95
Battery Inlay Adhesive Assembly ...................................................................................................... 96
Battery Inlay Assembly...................................................................................................................... 99
IMEI Label Assembly ...................................................................................................................... 100
Sim Tray Assembly ......................................................................................................................... 101

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Level 2 – Service and Repair Manual

LIST OF TABLES
Table 1. External Views Parts List ........................................................................................................ 8
Table 2. Assembly Exploded View Parts List ....................................................................................... 9

TABLE OF FIGURES
Figure 1. External Views ....................................................................................................................... 7
Figure 2. Assembly Exploded View ...................................................................................................... 9

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Level 2 – Service and Repair Manual

SAFETY INFORMATION
Cautions and Warnings
Electrostatic Discharge
The phone components may be damaged by electrostatic discharge (ESD). Always use an ESD mat and ground strap
when working with internal components.

Battery Safety Guidelines

Handle Battery with care. Ensure Battery edges and surfaces are not dented or deformed. If the Battery Pack is dropped
to the floor, it may be internally damaged and must be scrapped.
Ensure all surfaces, fixtures, and phone components contacting the Battery are smooth and clean.
Ensure Battery and its insulation are not damaged (e.g. scratched, dented, punctured) prior to and throughout assembly.
Prior to assembly, ensure Battery edges and surfaces are not dented or deformed, and that fixtures and parts that will
contact the Battery are free of foreign material.
Ensure screws and screwdrivers do not contact the Battery.
Failure to adhere to Safety Critical Note(s) may increase risk of rupture, burning, or failure to function safely when used
by the customer.

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INTRODUCTION
External Views

Figure 1. External Views

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Table 1. External Views Parts List

Reference # Description
1 Front Housing
2 SIM Door
3 Speaker
4 FF Flash
5 Main Lens
6 Volume Key
7 Power Key
8 Rear Facing Camera
9 Flash
10 FPS
11 Rear Housing
12 Regulatory Label

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Main Exploded Views

Figure 2. Assembly Exploded View

Table 2. Assembly Exploded View Parts List

Reference # Description Recovery Part

LC+Y50409395+mkey(DPgrey)
1 LC+Y50409406+mkey(DPgold) YES
XT1924 VolumeKey BL&5040AA000004 CS
XT1924 TP+LCM ASSY_GR&5079AA000015 CS
2 XT1924 TP+LCM ASSY_GL&5079AA000014 CS YES
XT1924 TP+LCM ASSY_BL&5079AA000017CS
3 LC+Y26209646+tfospeaker NO
4 LC+Y26409054+L3100_Camera_500W_F YES
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
5 XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS YES
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA
6 LC+Y506010055+jacksi(DP) NO
7 MDL,CAMR,12MP,L12AA00 AF 30 COB OFILM YES
8 LC+Y506010057+FCsi_5M(DP) NO
9 LC+Y506010056+lightsi(DP) NO
10 LC+Y506010077+sensi(DP) NO

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Reference # Description Recovery Part

LC+Y501110312+basm(HCgre)
11 LC+Y501110314+bam(HCgold) YES
XT1924 BatteryCover BL&5011AA000025 CS
LC+Y50409394+pkey(DPgrey)
12 LC+Y50409405+pkey(DPgold) NO
XT1924 PowerKey BL&5040AA000006 CS
XT1924 Sub Board&6818AA000040 CS
13 NO
XT1924-3 IN SUB PCBA
14 LC+Y26223381+motor_FPC NO
15 LC+Y53219447+bopante(SBD) YES
16 LC+Y66802486+skeyfpc(AWX) NO
17 LC+Y66802482+mainfpc(AWX) NO
18 LC+Y52341631+RF(DL) NO
19 LY,HE50,AMPEREX TYP5000MAH NO
20 XT1924 Bracket_top ASSY&7601AA000030 CS NO
LC+Y57200381+Cde(HXgrey)
21 LC+Y57200388+Cde(HX_gold) NO
XT1924-6 CAM Deco_BL&5015AA000009 CS
22 LC+Y50309690+BCLE(SS_bla) NO
MDL,FNGRPRT,Emma,BLK,SLVR,GRY,Kerr
23 MDL,FNGRPRT,Emma,BLK,SLVR,GLD,Kerr YES
MDL,FNGRPRT,Emma,BLK,BLK,BLK,Kerr
24 LC+Y50902039+FPpreasm(LM) NO
25 LC+Y54509522+FPefoa(LVHUI) NO
LC+Y46369167+stray(Ogrey)
LC+Y46369193+stray(Ogold)
26 XT1924 SIM Tray BL&5017AA000010 CS YES
LC+Y46369196+ostray(Ogrey)
LC+Y46369194+ostray(Ogold)
-- LBL,IMEI,IMEI,GHOST NO
-- LC+Y70151569+LXF_L3600_A01LDI_label NO
-- LC+Y54509533+PCBAmy(LVHUI) NO
-- LC+Y46809739+Fspkfo(LVHUI) NO
-- LC+Y46809738+Bspkfo(LVHUI) NO
-- LC+Y46809741+BCflfo(LVHUI) NO
-- LC+Y50902041+FC_gcasm(LM) NO
-- LC+Y5430SK000080+BAfoam(LVHUI) NO
-- XT1924 shield thm pad-4GPA&5460AA000027 CS NO
-- XT1924 shield thm pad-BB PMU&5460AA000028 CS NO

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Reference # Description Recovery Part

-- XT1924 shield thm pad-CPU&5460AA000029 CS NO
-- LC+Y54509532+FPstfa(LVHUI) NO
-- LC+Y46106115+screwM1.4 NO
-- LC+Y46106126+screw_M14_16 NO
-- LC+Y70157057+LXF_L3500_A01_Fragile_Label NO
-- LC+Y46106085+LXF_L3510_A01_SCREW NO
-- XT1924 main FPC tape&5450AA000020 CS NO
-- XT1924 Motor FPC tape&5420AA000030 CS NO
-- XT1924 rear housing tape&5420AA000028 CS NO
-- XT1924 Batt cover gule&5420AA000056 CS NO
-- XT1924 FPS tape&5420AA000058 CS NO
-- XT1924 Cam Deco tape&5420AA000032 CS NO
-- XT1924 Cam lens tape&5420AA000060 CS NO
-- XT1924 Side key metal tape&5420AA000032 CS NO
-- LC+Y47201563+RFcfab(LVHUI) NO
*Refer to this table as a reference to parts listed in the Assembly section.

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DISASSEMBLY AND RECOVERY

Disassembly and Recovery Map
*Shaded parts may be eligible for parts recovery.

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Tools Required for Disassembly

The following tools are required to disassemble the Moto E Plus (5th Generation) phone.

Description Part # Picture / Drawing

Battery Inlay/Display Removal Fixture

MR-M2-001

MR-M2-001-022
Moto E5 Plus Insert
(Crystal)

Battery Inlay Heat Plate 3-00-T4-10000

Hot Plate --

Thin Plastic Spudger --

SIM/SD Tray Removal Tool --

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Description Part # Picture / Drawing

Black Stick --

Torque Driver --

ph00 Bit --

Shim --

Tweezers (Metal) -- --
Tweezers (Plastic) -- --
ESD Mat -- --
Wrist Strap -- --
Gloves or Finger Collets -- --

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SIM Tray Removal

NOTE
The SIM Tray can be recovered and
reused after removal.

1. Use the SIM Tray Removal pin to push into the

SIM Tray hole as shown.

2. Press the pin into the SIM Tray to make it pop-

out. Use your fingers to remove the SIM Tray.

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IMEI Label Removal

NOTE
Remove the IMEI Label only if
necessary. After you remove it, you
cannot reuse it.

Use the Tweezer to remove the IMEI Label from

the SIM tray.

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Water Detection Label Inspection

NOTE
If the Water Detection Label (WDL) is
activated, the phone’s warranty no longer
applies.

Inspect the WDL inside the SIM Tray Slot for signs
of activation. Use external light if needed.

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Battery Inlay Removal

Preheating for Battery Inlay Removal

NOTE
The Battery Inlay can be recovered
and reused after removal.

NOTE
Battery Inlay Removal Methods A and B have
the same preheating steps, as shown below.

1. Place the Potter Lens Adhesive Heating Plate

on the Hot Plate.

// CAUTION //
Do not set the Hot Plate temperature higher
than 80 °C (176 °F). Damage to the phone
may occur.

1. Set the Hot Plate to 80 °C (176 °F).

NOTE
Preheating with an oven is also acceptable if
the oven is set to the same temperature.

2. Place the phone in the Heating Plate, with the

Battery Inlay side down.

3. Wait 10 minutes for the Battery Inlay

Adhesive to warm up.

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4. Remove the phone from the Heating Plate or

the oven.

// CAUTION //
Wear protective gloves when handling heated
phones.

NOTE
Perform the Battery Inlay removal procedure
before the phone starts to cool off.

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Battery Inlay Removal Method A

1. Use the 3 mm Allen Wrench to loosen the
screws holding the side rails on the Battery
Inlay Fixture. Do not remove the rails.

2. Use the 3 mm Allen Wrench to remove the 2

center screws.

3. Orient the Battery Inlay Removal Insert in

relation to the battery Inlay Removal Fixture as
shown. Place the Insert in the Battery Inlay
Removal Fixture.

4. Use the 3 mm Allen Wrench on the 2 center

screws to tighten the Battery Inlay Removal
Insert into position.

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5. Slide both side rails on the Battery Inlay Fixture

firmly against the Battery Inlay Insert. Use the
3 mm Allen Wrench to tighten the 4 outside
screws on the underside of the Battery Inlay
Fixture.

6. Follow preheating steps described on Page 18.

7. Slide the phone into the Battery Inlay Fixture

as shown. Center the phone in the Fixture.

8. Place the alignment pin on the Insert in the

Headset Jack opening on the phone as shown.

9. Press down on the Battery Inlay Fixture handle

to bring the suction cups in contact with the
Battery Inlay. Make sure all suction cups are
attached to the Battery Inlay.

// CAUTION //
Use care when pressing down on the Battery
Inlay Fixture handle. Damage to the phone may
occur.

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NOTE
Begin this step before the phone starts to cool
off.

10. As the Battery Inlay begins to release from the

phone, use the Thin Plastic Spudger to gently
pry the Inlay as shown.

// CAUTION //
Do not insert the Thin Plastic Spudger more than
10 mm to prevent damaging internal
components.

11. Use the Thin Plastic Spudger to loosen or cut

the adhesive holding the Battery Inlay. If
necessary, reheat the phone using a Heat Gun
as you work your way around the edges of the
phone.

// CAUTION //
Use care to prevent damage to the FPS Flex.

// CAUTION //
Use care not to bend the Battery Inlay. Damage
to the phone may occur.

12. When the adhesive has been sufficiently

loosened or has been cut, use the handle on
the Battery Inlay Removal Fixture to open the
phone.

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13. Use the Thin Plastic Spudger to break the

suction on the suction cups attached to the
Battery Inlay.

14. Use the Thin Plastic Spudger to break the

suction on the suction cups attached to the
Battery Inlay. You may need to repeat this
process on some suction cups.

15. After all the suction cups have been released,

carefully remove the alignment pin from the
Headset Jack as shown.

16. Carefully slide the phone out of the Battery

Inlay Removal Fixture.

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Battery Inlay Removal Method B

1. Follow preheating steps described on page 18.

2. Use a Suction Cup tool to hold the Battery

Inlay firmly and create a gap between the
Battery Inlay and the phone.

3. Use the Shim to disengage the Battery Inlay

from the all sides of the Rear Housing.

// CAUTION //
Do not insert the shim more than 10 mm to
prevent damaging internal components.

4. Use the Shim to loosen or cut the adhesive

holding the Battery Inlay. If necessary, reheat
the phone as you work your way around the
edges of the phone.

// CAUTION //
Use care not to bend the Battery Inlay. Damage
to the phone may occur.

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5. Use the Plastic Shim to disengage the Battery

Inlay in the direction shown.

6. Carefully lift the Battery from the Rear Housing.

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Battery Inlay Removal Completion

NOTE
Finger Print Sensor Deco cannot be
recovered and reused.

1. Use flat end of the Black Stick to remove the

Finger Print Sensor Flex from the Battery Inlay.

2. Remove the Battery Inlay from the Rear

Housing.

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Screw Tampering Label Inspection

NOTE
If a Screw Tampering Label is damaged, the
phone’s warranty no longer applies.

Inspect the Screw Tampering Labels located on

the top-right corner and on the bottom of the Rear
Housing as shown. Verify they are correctly
placed and examine them for signs of tampering.

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Finger Print Sensor Flex Removal

NOTE
The Finger Print Sensor Flex can be
recovered and reused after removal.

1. Use the Torque Driver to loosen the screw

holding the rail on the Finger Print Sensor Flex
Cover.

2. Use the Metal Tweezer to remove the Finger

Print Sensor Flex Shield as shown.

3. Use the flat end of the Black Stick to remove the

Finger Print Sensor Flex.

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Rear Housing Removal

NOTE
The Rear Housing can be recovered
and reused after removal.

4. Use the Torque Driver to loosen the screws

holding the Rear Housing as shown.

5. Insert the pointed end of the Black Stick in

the gap on both sides of the Rear Housing.to
lift up along the edges of the phone.

6. Use your fingers to carefully lift the Rear

Housing.

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Rear-Facing Imager Deco and Imager Lens Removal

NOTE
The Rear-Facing Imager Deco and
Imager Lens cannot be recovered and
reused after removal.

1. Set the Hot Plate to 80 °C (176 °F).

// CAUTION //
Do not set the Hot Plate temperature higher than
80 °C (176 °F). Damage to the phone may occur.

NOTE
Preheating with an oven is also acceptable if the
oven is set to the same temperature.

2. Place the Rear Housing on the Heating Plate as

shown.

3. Wait 5 minutes for the adhesive to warm up.

4. Remove the phone from the Heating Plate or

the oven.

// CAUTION //
Wear protective gloves when handling heated
components.

NOTE
Perform the removal procedure before the Rear
Housing starts to cool off.

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5. Use the pointed end of the Black Stick to push

the Rear-Facing Imager lens from the Rear-
Facing Imager Deco.

6. Use the Shim to lift the Imager Lens from the

pocket on the Rear-Facing Imager Deco as
shown.

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Water Detection Label Inspection

NOTE
If the Water Detection Label (WDL) is
activated, the phone’s warranty no longer
applies.

Inspect the WDL visible on the Rear Housing.

Examine it for signs of activation.

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Main PCB Removal

NOTE
The Main PCB can be recovered and
reused after removal.

1. Use the Shim to remove the Battery Flex BtB

Connector from the pocket on the Rear
Housing.

2. Use the Tweezer to peel off the Kapton Tape

from the Display Flex BtB Connector on the
Main PCB.

3. Use the Shim to disconnect the Side-Key

Flex from the ZIF Connector as shown.

4. Use the Tweezer to disconnect Side-Key Flex

Connector as shown.

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5. Use the Shim to disengage the Main PCB

BtB Connector from the Main PCB.

6. Use the Shim to disconnect the Display Flex

Connector as shown.

7. Use the Tweezer to disengage the Coax

Cable Connector from the Main PCB.

8. Use the Torque Driver with ph00 Bit to

remove the Screws shown.

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9. Use the flat end of the Black Stick to lift the

Main PCB.

10. Remove the Main PCB from the Front

Housing.

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Earpiece Speaker Removal

517BNOTE
Remove the Earpiece Speaker only if it
is defective or damaged. Once you
remove it, you cannot reuse it.

1. Use the flat end of Black Stick to pry the

Earpiece Speaker from the pocket on the Front
Housing.

2. Remove the Earpiece Speaker from the Front

Housing.

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Factory Track ID Label Removal

NOTE
517B

Remove the Factory Track ID Label

only if it is defective or damaged. After
you remove it, you cannot reuse it. You
will need to reprint and attach a new
label.

Use the Metal Tweezers to remove the Factory

Track ID Label from the CPU shield on the PCB.

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Headset Jack Grommet Removal

NOTE
517B

The Headset Jack Grommet can be

recovered and reused after removal.

Use the Tweezer to remove both side of the

Headset Jack Grommet from the Main PCB.

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Rear-Facing Laser Rubber Removal

NOTE
The Rear-Facing Laser Rubber can be
recovered and reused after removal.

Use the Tweezer to lift the Rear-Facing Laser

Rubber from the Main PCB.

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Rear-Facing Imager Removal

NOTE
The Rear-Facing Imager can be
recovered and reused after removal.

1. Use the Thin Plastic Spudger to disengage

the Rear-Facing Imager BtB Connector from
the Main PCB.

2. Use your fingers to lift the Rear-Facing

Imager from the opening in the Main PCB.

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Front-Facing Imager Removal

NOTE
The Front-Facing Imager can be
recovered and reused after removal.

1. Use the Shim to disengage the Front-Facing

Imager from the Main PCB as shown.

2. Use your fingers or Tweezer to remove the

Front-Facing Imager from the Main PCB.

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Front-Facing Camera Rubber Removal

NOTE
The Front-Facing Camera Rubber
can be recovered and reused after
removal.

Use the Tweezer to remove the Front-Facing

Camera Rubber as shown.

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Proximity Sensor Grommet Removal

NOTE
517B

The Proximity Sensor Grommet can

be recovered and reused after
removal.

Use the Tweezer to remove the Proximity Sensor

Grommet from the Main PCB.

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Shield Heat Spreading Pad Removal

NOTE
517B

Remove the Shield Heat Spreading Pad

only if it is defective or damaged. Once
you remove it, you cannot reuse it.

Use the Tweezer to peel off the Shield Heat

Spreading Pad from the Main PCB as shown.

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Battery Removal
/// WARNING /// // CAUTION //
Failure to adhere to Safety Critical Note(s) may Handle the Battery Pack with care. If dropped to the
increase risk of rupture, burning, or failure to floor, it may be internally damaged and must be
function safely when used by the customer. scrapped.
Refer to the Battery Safety Guidelines.
Ensure Battery and its insulation are not damaged (e.g.
scratched, dented, punctured) prior to and throughout
assembly.
Prior to assembly, ensure Battery edges and surfaces
are not dented or deformed, and that fixtures and parts
that will contact the Battery are free of foreign material.
Ensure screws and screwdrivers do not contact the
Battery.

NOTE
The Battery cannot be recovered and
reused after removal.

1. Set the Hot Plate to 80 °C (176 °F).

// CAUTION //
Do not set the Hot Plate temperature higher
than 80 °C (176 °F). Damage to the phone
may occur.

NOTE
Preheating with an oven is also acceptable if
the oven is set to the same temperature.

2. Place the phone in the Heating Plate, with the

Display side down.

3. Wait 10 minutes for the adhesive to warm up.

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4. Remove the phone from the Heating Plate or

the oven.

// CAUTION //
Wear protective gloves when handling heated
phones.

NOTE
Perform the Display removal procedure before
the phone starts to cool off.

5. Use the Thin Plastic Spudger to cut the

adhesives underneath the Battery from all
sides.

6. Use your fingers to carefully lift the Battery.

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Side-Key Flex and Side Key Removal

NOTE
The Side-Key can be recovered and
reused after removal.

1. Use the Tweezer to separate the Side-Key

Metal from the recess in the side of the Front
Housing as shown.

2. Use the Shim to disengage the Side-Key Flex

as shown.

3. Use the Tweezer to remove the Side-Key

Flex as shown.

4. Use the Tweezer to push out the Volume-Key

frame and Power Key from the Rear Housing
as shown.

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Lower PCB and Cover Removal

NOTE
The Lower PCB can be recovered
and reused after removal.

1. Use the flat end of the Black Stick to

disengage all the Main Flex BtB Connector
from the Lower PCB.

2. Use the Torque Driver to remove the 4 M1.4

screws from the Lower PCB.

// CAUTION //
Use care for while handling the two screws in
center. Use the Tweezer if needed.

3. Use fingers to split the Lower PCB Cover

from the Front Housing.

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Main Flex Removal

NOTE
Remove the Main Flex only if
necessary. After you remove it, you
cannot reuse it.

Use fingers to peel off the Main Flex from the

Front Housing as shown.

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Coax Cable Removal

NOTE
Remove the Coax Cables only if
necessary. After you remove it, you
cannot reuse it.

1. Use the Torque Driver with ph00 bit to

remove the screw from the Sub Board.

2. Use your fingers to split the Lower PCB from

the Cover.

3. Use the Plastic Tweezer to remove the Coax

Cable.

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USB Grommet Removal

NOTE
Remove the USB Grommet only if
necessary. After you remove it, you
cannot reuse it.

Use the Tweezer to remove the USB Grommet

from the Lower PCB as shown.

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Vibrator Removal
NOTE
The Vibrator can be recovered and
reused after removal.

1. Use the flat end of the Black Stick to

disengage the Vibrator from Rear Housing as
shown.

2. Use your fingers to remove the Vibrator from

the Rear Housing as shown.

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PARTS REFRESH
Tools Required for Parts Refresh
The following tools are required for parts refresh of the Moto E Plus (5th Generation) ROW phone.

Description Part # Image

Black Stick --

Black Stick -- --
Tweezers -- --
ESD Mat -- --
Wrist Strap -- --
Isopropyl (ISP) Alcohol -- --
Cotton Swabs -- --
Cleaning Pads -- --
Gloves or Finger Collets -- --

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Front Housing Cleaning

3. Use Isopropyl (ISP) Alcohol and the flat end
of the Black Stick to remove any excess
adhesive from where the Battery was
attached to the Rear Housing.

4. Use ISP Alcohol and the flat end of the Black

Stick to remove any excess adhesive from
where the Main Flex is attached to the Rear
Housing.

5. Use ISP Alcohol and the flat end of the Black

Stick remove any excess adhesive from
where the Display and attaches to the Rear
Housing.

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Rear Housing Cleaning

Use ISP Alcohol and the flat end of the Black Stick
remove any excess adhesive from where the Rear
Housing and attaches to the Rear Housing.

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Battery Inlay Cleaning

Use the Cotton Swabs with ISP Alcohol to remove
any remaining adhesive from where the Rear-
Facing Camera Lens attaches to the Battery
Cover.

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ASSEMBLY
Assembly Map
*Shaded parts may be eligible for parts recovery.

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Tools Required for Assembly

Description Part # Picture / Drawing

Black Stick --

ph00 Bit (Adjustable) --

3 mm Allen Wrench --

Torque Driver --

Fixture Press 19501980

Emma Inlay Alignment and Press 3-00-T9-10000

Emma Inlay Heating Plate 3-00-U1-10000 --

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Description Part # Picture / Drawing

Manual Roller 99901103

Battery Roller Press and Plate MR-M5-001

Moto E5 Plus Inserts MR-M2-001-022

Micro USB Data Cable SKN6443A --

Tweezers (Metal) -- --

Tweezers (Plastic) -- --

Gloves or Finger Collets -- --

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Side-Key Flex and Side-Key Assembly

Description Reference #
LC+Y50409395+mkey(DPgrey)
LC+Y50409406+mkey(DPgold) 1
XT1924 VolumeKey BL&5040AA000004 CS
XT1924 TP+LCM ASSY_GR&5079AA000015 CS
XT1924 TP+LCM ASSY_GL&5079AA000014 CS 2
XT1924 TP+LCM ASSY_BL&5079AA000017CS
LC+Y50409394+pkey(DPgrey)
LC+Y50409405+pkey(DPgold) 12
XT1924 PowerKey BL&5040AA000006 CS
LC+Y66802486+skeyfpc(AWX) 16
XT1924 Side key metal tape&5420AA000032 CS --

1. Place the Side-Key Flex in the pocket as

shown.

2. Use the Tweezer to secure the Side-Key Flex

into the pocket.

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3. Use the Tweezer to place the Volume-Key

Frame as shown.

4. Use the Tweezer to insert the Power Key in

place.

5. Use the Tweezer to stick the adhesive on the

Side-Key Metal as shown.

6. Use the Tweezer to insert the Side-Key Metal

into the gaps on the Volume and Power keys
as shown.

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USB Grommet Assembly

Description Reference #
LC+Y506010059+USBsi(DP) -
LC+Y53219447+bopante(SBD) 15

Use the Tweezer to place the USB Grommet on the

Lower PCB.

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Vibrator Assembly
Description Reference #
LC+Y26223381+motor_FPC 14
XT1924 Motor FPC tape&5420AA000030 CS --
LC+Y53219447+bopante(SBD) 15

1. Use fingers to place the Vibrator on the Lower

PCB as shown.

2. Press down on the Vibrator for 5 seconds to

secure it firmly on the Lower PCB.

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Main Flex Assembly

Description Reference #
LC+Y66802482+mainfpc(AWX) 17
XT1924 TP+LCM ASSY_GR&5079AA000015 CS
XT1924 TP+LCM ASSY_GL&5079AA000014 CS 2
XT1924 TP+LCM ASSY_BL&5079AA000017CS
XT1924 main FPC tape&5450AA000020 CS --

1. Peel the Main Flex from the carrier.

2. Use fingers to carefully place the Main Flex

onto the Front Housing, sticky side down.

3. Be sure the printing on the Main Flex is

oriented in relation to the Front Housing as
shown. The word Main should be near the
Main PCB.

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4. Use a fingertip to secure the Main Flex to the

Front Housing.

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Lower PCB and Cover Assembly

Description Reference #
LC+Y53219447+bopante(SBD) 15
LC+Y52341631+RF(DL) 18
XT1924 TP+LCM ASSY_GR&5079AA000015 CS
XT1924 TP+LCM ASSY_GL&5079AA000014 CS 2
XT1924 TP+LCM ASSY_BL&5079AA000017CS
XT1924 Sub Board&6818AA000040 CS
13
XT1924-3 IN SUB PCBA
LC+Y46106115+screwM1.4 --
LC+Y47201563+RFcfab(LVHUI) --

1. Use the Tweezer to connect the Coax Cable on

Lower PCB as shown.

2. Use fingers to attach the Lower PCB to the

Lower PCB Cover as shown.

3. Use the Torque Driver to tighten the 1 M1.4

screws (0.75+-0.05 kg/cm).

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4. Place the Lower PCB Cover onto the pocket on

the Front Housing as shown.

NOTE
Press down on the Lower PCB Cover until it snaps
into position.

5. Use the Tweezer to attach the Coax Cable

Adhesive to the edge of the Front Housing and
remove the liner.

6. Use fingers to place the Coax Cable on the

recess as shown.

NOTE
Press down on the Coax Cable with fingertip to
secure it firmly in place.

7. Use the Torque Driver to tighten the 4 M1.4

screws (0.75+-0.05 kg/cm).

NOTE
Press down on the Main Flex BtB Connector to
connect it to the Lower PCB.

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Front-Facing Camera Rubber Assembly

Description Reference #
LC+Y506010057+FCsi_5M(DP) 8

Use the Tweezer to place the Front-Facing Camera

Rubber as shown.

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Shield Heat Spreading Pad Assembly

Description Reference #
XT1924 shield thm pad-4GPA&5460AA000027 CS --
XT1924 shield thm pad-BB PMU&5460AA000028 CS --
XT1924 shield thm pad-CPU&5460AA000029 CS --
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA

Use the Tweezer to place the Shield Heat

Spreading Pad on the Main PCB as shown.

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Front-Facing Imager Assembly

Description Reference #
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA
LC+Y26409054+L3100_Camera_500W_F 4

1. Use fingers to place the Front-Facing Imager

on the Main PCB.

2. Use fingers to secure the Connector on the

Main PCB.

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Proximity Sensor Grommet Assembly

Description Reference #
LC+Y506010056+lightsi(DP) 9
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA

Use the Tweezer to place the Proximity Sensor

Grommet on the Main PCB.

NOTE
Press down the Proximity Sensor Grommet for 5
seconds to secure it firmly on the Main PCB.

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Rear-Facing Imager Assembly

Description Reference #
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA
MDL,CAMR,12MP,L12AA00 AF 30 COB OFILM 7

1. Use fingers to place the Rear-Facing Imager

on the Main PCB.

2. Use fingers to secure the Rear-Facing Imager

on the Main PCB as shown.

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Rear-Facing Laser Rubber Assembly

Description Reference #
LC+Y506010077+sensi(DP) 10
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA

Use the Tweezer to place the Rear-Facing Laser

Rubber on the Main PCB.

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Headset Jack Grommet Assembly

Description Reference #
LC+Y506010055+jacksi(DP) 6
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA

Use the Tweezer to place the Headset Jack

Grommet on the Main PCB as shown.

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Factory Track ID Label Assembly

Description Reference #
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA

Use the Tweezer to place the Factory Track ID

Label on the CPU Shielding Cover on the Main
PCB.

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Main PCB Assembly

Description Reference #
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA
LC+Y66802486+skeyfpc(AWX) 16
LC+Y52341631+RF(DL) 18

1. Use the Tweezer to place the Coax Cable on

the Main PCB.

2. Press down the Coax Cable with fingertips to

secure it firmly on the Main PCB.

3. Use the Plastic Tweezer to place the Side Key

Flex on the Main PCB as shown.

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4. Use the Plastic Tweezer to secure the Side-

Key Flex into the ZIF Connector door on the
Main PCB.

5. Secure the Display Flex BtB Connector and

Main PCB BtB Connector to the Main PCB.

6. Use the Torque Driver to tighten the 2 M1.4

screws (0.75+-0.05 kg/cm).

7. Use the Tweezer to place the Kapton Tape on

the Side-Key ZIF connector on the Main PCB.

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8. Use the Tweezer to place the Kapton Tape on

the Display Flex BtB Connector on the Main
PCB.

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Water Detection Label Assembly

Description Reference #
LC+Y70151569+LXF_L3600_A01LDI_label --
XT1924-3 MB 3+32G_AP_DS&6818AA000042 CS
XT1924-2 MB 2+16G_EMEA_SS&6818AA000035 CS
XT1924-1 MB 2+16G_EMEA_DS&6818AA000041 CS
XT1924-1 MB 3+32G_EMEA_DS&6818AA000039 CS 5
XT1924-5 MB 2+16G_LA_SS&6818AA000038 CS
XT1924-4 MB 2+16G_LA_DS&6818AA000036 CS
XT1924-4 BR CKD PCBA
MDL,FNGRPRT,Emma,BLK,SLVR,Gray,O-film --

1. Use the Tweezer to place Water Detection

Label on the Front-Facing Flash FPC as
shown.

2. Press down the Water Detection Label for 5

seconds to secure it.

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Earpiece Speaker Assembly

Description Reference #
LC+Y26209646+tfospeaker 3
XT1924 TP+LCM ASSY_GR&5079AA000015 CS
XT1924 TP+LCM ASSY_GL&5079AA000014 CS 2
XT1924 TP+LCM ASSY_BL&5079AA000017CS

1. Use the Tweezer to place the Earpiece

Speaker carefully on the Front Housing.

2. Make sure the Copper Contacts on the

Earpiece Speaker are oriented as shown.

3. Press down on the Earpiece Speaker for 5

seconds to secure it to the Front Housing.

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Battery Assembly
Description Reference #
LC+Y5430SK000080+BAfoam(LVHUI) --
XT1924 TP+LCM ASSY_GR&5079AA000015 CS
XT1924 TP+LCM ASSY_GL&5079AA000014 CS 2
XT1924 TP+LCM ASSY_BL&5079AA000017CS
LY,HE50,AMPEREX TYP5000MAH 19

// CAUTION //
NOTE
Handle the Battery Pack with care. If dropped to the
Use the fixture to assemble the Battery. floor, it may be internally damaged and must be
scrapped.
Ensure Battery and its insulation are not damaged (e.g.
scratched, dented, punctured) prior to and throughout
/// WARNING /// assembly.

Failure to adhere to Safety Critical Note(s) Prior to assembly, ensure Battery edges and surfaces
may increase risk of rupture, burning, or are not dented or deformed, and that fixtures and parts
failure to function safely when used by the that will contact the Battery are free of foreign material.
customer. Refer to the Battery Safety Ensure screws and screwdrivers do not contact the
Guidelines. Battery.

1. Use the Tweezer to place the Battery Foam on

the bottom side of the Battery.

2. Peel 4 Battery Adhesives from the carrier.

3. Place the Battery Adhesives on the Front

Housing as shown.

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4. Use fingers to place the Battery on the Front

Housing as shown.

5. Use fingers to secure the Battery on the Front

Housing as shown.

Method A
Use the Manual Roller to roll over the Battery for 10
cycles to secure the Battery on the Front Housing.

NOTE
For each cycle roll the Manual Roller from top to
bottom of the Battery and vice versa.

NOTE
Each cycle should last for 3 seconds and the
Manual Roller pressure should be around 150N.

Method B
1. Go to
https://sites.google.com/a/motorola.com/motos
ervice-external/lmst-features/fixture-validation

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2. Install and open the LMST software.

3. Login with user credentials in LMST.

4. Look for Fixture validation use cases and click

on it.

5. Press the Power up and Volume down keys at

the same time. Use the Volume up/down keys
to select “Factory Mode” to turn on the device
in Factory Mode.

6. Factory Mode appears on the screen.

7. Plug the Micro USB Data Cable into the

computer, and then into the phone.

8. The device will display a pop-up to enable the

USB debugging. If not, enable the USB
debugging from the device setting.

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9. Click on the device (right side of LMST). Select

the carrier and model name if device is not
recognized by LMST.

10. If the device is recognized by LMST, it will

display ‘Ready’ button. Click on ‘Ready’ button.

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11. Start the test after clicking on ‘Start’ button

12. Proceed with next steps before selecting ‘OK.’

13. Slide the phone into the Insert and ensure that
it aligns with the end of the Insert.

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14. Place the Press plate by using the pins as

guides.

15. Screw two “Steel Socket Head Screw M4 x 0.7

mm Thread, 8 mm Long” screws into the Insert
as shown (the screws function as alignment to
rail.)

16. Tow-in the Insert, align the screws to the holes

and secure it to the rail.

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17. Ensure the fixture is well grounded and

relocate the back handle if left handed.

18. Click ‘OK’ on the LMST screen.

19. Scan or enter the fixture barcode.

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20. Click ‘Ok.’

21. Follow next steps.

22. Firmly grab both handles as shown.

/// WARNING ///

Make sure that the phone is oriented
straight in the fixture. For successful press
the phone cannot be tilted.

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23. Roll in and out until “Rolling 1” passes on

LMST screen.

24. Repeat previews steps until “Rolling 2” passes

on LMST screen.

25. Once test is complete, it will display result as

Pass or Fail.

26. Disconnect USB cable from the phone.

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27. Remove phone from the fixture.

28. Use fingers to connect the Battery Connector

to the Main PCB.

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Rear-Facing Imager Deco and Imager Lens Assembly

Description Reference #
LC+Y50309690+BCLE(SS_bla) 22
XT1924 Bracket_top ASSY&7601AA000030 CS 20
XT1924 Cam Deco tape&5420AA000032 CS --
XT1924 Cam lens tape&5420AA000060 CS --

1. Use the Tweezer to hold the Rear-Facing

Imager Deco.

2. Use the Tweezer to place the Camera Deco

Foam on the Rear-Facing Imager Deco.

3. Use the Tweezer to place the Rear-Facing

Imager Deco into the pocket on the Rear
Housing as shown. Press it for 5 seconds to
secure it.

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Rear Housing Assembly

Description Reference #
XT1924 Bracket_top ASSY&7601AA000030 CS 20
LC+Y46106126+screw_M14_16 --
LC+Y46106085+LXF_L3510_A01_SCREW --
XT1924 rear housing tape&5420AA000028 CS --

1. Use fingers to place the top part of the Rear

Housing gently as shown.

2. Use the Torque Driver to tighten the screws

(0.75+-0.05 kg/cm).

3. Press down the Rear Housing to secure it

firmly.

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Finger Print Sensor Flex Assembly

Description Reference #
LC+Y54509532+FPstfa(LVHUI) --
XT1924 FPS tape&5420AA000058 CS --
XT1924 Bracket_top ASSY&7601AA000030 CS 20
LC+Y50902039+FPpreasm(LM) 24

1. Use fingers to secure the Finger Print Sensor

Flex on the Main PCB through the gap on the
Rear Housing as shown.

2. Use the Tweezer to place the Finger Print

Sensor Flex Shield as shown.

3. Use Torque Driver to tighten the screw (0.75+-

0.05 kg/cm).

517BNOTE
Use the screws as shown in the image.

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Screw Tampering Label Assembly

Description Reference #
LC+Y70157057+LXF_L3500_A01_Fragile_Label --
XT1924 Bracket_top ASSY&7601AA000030 CS 20

Place the Screw Tampering Labels on the top-right

corner of the Rear Housing as shown.

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Battery Inlay Adhesive Assembly

Reference #
Description
XT1924 BatteryCover BL&5011AA000025 CS 11
XT1924 Batt cover gule&5420AA000056 CS --
1. Use Cotton Swabs and ISP Alcohol to clean
the Battery Inlay bonding ledge. The Battery
Inlay bonding ledge is highlighted in the photo.

1616B // CAUTION //
Battery Inlay bonding surface cleaning is
critical to the phone’s water resistance. You
must thoroughly clean the surface with ISP
Alcohol and allow it to dry completely.

2. Wait for the ISP Alcohol to dry completely.

3. Repeat the steps for 1-2 more times.

1616B // CAUTION //
The Battery Inlay will not adhere to the
Housing if the Cotton Swabs are reused. The
Cotton Swabs may be used for 2 applications
of the same chemical, but then must be
discarded.

4. Secure the Battery Inlay Adhesive on the

Fixture (3-00-T9-10000), aligning with the two
pins as shown.

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5. Secure the Battery Inlay on the top part of the

Fixture (3-00-T9-10000) with the four clips as
shown.

6. Install the two shown parts of the Fixture (3-00-

T9-10000) onto the Press.

7. Press down the Fixture handle for 5 seconds to

secure the Adhesive on the Battery Inlay.

8. Take the Battery Inlay out of the Fixture.

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9. Use the plastic Tweezer to place the Rear

Facing Camera Deco adhesive on the location
shown.

10. Use the plastic Tweezer to place the Finger

Print Sensor adhesive on the location shown.

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Battery Inlay Assembly

Description Reference #
LC+Y501110312+basm(HCgre)
LC+Y501110314+bam(HCgold) 11
XT1924 BatteryCover BL&5011AA000025 CS
XT1924 Bracket_top ASSY&7601AA000030 CS 20

1. Secure the Battery Inlay with Adhesive on the

top part of the Fixture (3-00-T9-10000) with the
four clips as shown.

2. Install these shown parts of the Fixture (3-00-

T9-10000) onto the Press and insert the phone
into the fixture.

3. Press the Fixture Press down for 5 seconds to

secure the Battery Inlay firmly on the phone.

4. Remove the phone from the Fixture.

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IMEI Label Assembly

Description Reference #
LC+Y46369167+stray(Ogrey)
LC+Y46369193+stray(Ogold)
XT1924 SIM Tray BL&5017AA000010 CS 26
LC+Y46369196+ostray(Ogrey)
LC+Y46369194+ostray(Ogold)
LBL,IMEI,IMEI,GHOST --

Peel the IMEI Label from the liner and secure it on

the SIM Door in the location shown.

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Sim Tray Assembly

Description Reference #
LC+Y46369167+stray(Ogrey)
LC+Y46369193+stray(Ogold)
XT1924 SIM Tray BL&5017AA000010 CS 26
LC+Y46369196+ostray(Ogrey)
LC+Y46369194+ostray(Ogold)

1. Insert the SIM Tray in the transceiver as

shown.

2. Use fingers to press the SIM Tray until it

secures into the transceiver.

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