SYLLABUS

Bachelor of Business Administration (BBA) LOGISTICS

Applicable from Academic Session 2024-25 Onwards

Semester I

BBAL101 Fundamentals of Logistics

BBAL102 Material Management
BBAL103 Warehousing and Distribution Centre Operations
BBAL104 Business Communication I
BBAL105 Fundamentals of Computers & Information Technology
BBAL106 Business Environment
Course Number: BBAL101, Course Title: FUNDAMENTALS OF LOGISTICS
Class: BBA (Logistics) I Semester

UNIT 1 INTRODUCTION TO LOGISTICS

History of Logistics Need for logistics- Cost and Productivity, cost saving & Productivity
improvement. Logistics Cost, reduction in logistics cost, benefits of efficient Logistics, Principles of
Logistics, Technology & Logistics -Informatics, Logistics optimization. Listing of Sub-sectors of
Logistics

UNIT 2 LOGISTICS AND CUSTOMER SERVICE

Definition of Customer Service Elements of Customer Service-Phases in Customer Service-
Customer Retention - Procurement and Outsourcing - Definition of Procurement/Outsourcing -
Benefits of Logistics Outsourcing - Critical Issues in Logistics Outsourcing

UNIT 3: Global Logistics

Global Supply Chain - Organizing for Global Logistics-Strategic Issues in Global Logistics - Forces
driving Globalization - Modes of Transportation in Global Logistics Barriers to Global Logistics -
Markets and Competition - Financial Issues in Logistics Performance – Integrated Logistics - Need
for Integration - Activity Centres in Integrated Logistics. Role of 3 PL & 4 PL.Analytical

UNIT 4
a) Warehouse: Warehouse-Meaning, Types of Warehouses Benefits of Warehousing.
b) Transportation- Meaning; Types of Transportations, efficient transportation system and Benefits
of efficient transportation systems.
c) Courier/Express - Courier/Express-Meaning, Categorization of Shipments, Courier Guidelines,
Pricing in Courier - Express Sector for international and domestic shipping.
d) E-Commerce - Meaning, Brief on Fulfillment Centers, Reverse logistics in e-commerce sector,
Marketing in e-commerce and future trends in e-commerce.

SUGGESTED READINGS:
Fundamentals of Logistics Management (The Irwin/Mcgraw-Hill Series in Marketing),
Douglas Lambert, James R Stock, Lisa M. Ellram, McGraw-hill/Irwin, First Edition, 1998.
Vinod V. Sople (2009) Logistic Management (2nd Edn.) Pearson Limited.
Logistics Management for International Business: Text and Cases, Sudalaimuthu &
Anthony Raj, PHI Learning, First Edition, 2009.
Fundamentals of Logistics Management, David Grant, Douglas M. Lambert, James R.Stock,
Lisa M. Ellram, McGraw Hill Higher Education, 1997.
Logistics Management, Ismail Reji, Excel Book, First Edition, 2008.
Course Number: BBAL102, Course Title: MATERIALS MANAGEMENT
Class: BBA (Logistics) I Semester

UNIT 1: INTRODUCTION
Materials Management - Evolution, Importance, Scope and Objectives- Interface with other
functions. Concept of Logistics and Supply Chain Management and evolution to 4PL-Supply Chain
Management - Objectives, Components, Significance, Trade off Customer Service & Cost.

UNIT 2: PURCHASING
Purchasing in Materials management- system concept- purchasing and procurement activities under
Materials management- Value Analysis and value Engineering- Purchasing and quality Assurance-
Purchase Cycle – Negotiation & Bargaining – Vendor relations – Purchasing Methods - Global
Sourcing-Stores – Functions, Importance, Organization of stores & Stores layout. Stores procedure –
documentation

UNIT 3: INVENTORY
Need of Inventory- Types of Inventory -Basic EOQ Model -EOQ with discounts -Classification of
material -ABC Analysis -VED, HML, FSN, GOLF, SOS (Numerical expected on Basic EOQ, EOQ
with discounts & ABC). Material Requirement Planning (MRP) -Advantages over conventional
planning (Order Point Method) – Input and output of MRP system -Forecasting – Overview of
quantitative and qualitative methods of forecasting -Master Production Schedule -Bill of Materials –
BOM Explosion -Material flow in MRP.

UNIT 4: QUALITY CONTROL OF MATERIAL

Incoming material quality control- statistical quality control governmental purchasing practices and
procedures-Inventory control & Cost Reduction techniques: Inventory turns ratios-Standardization –
need and importance. Codification – concept, benefits. Value Engineering and Value Analysis –
concept and process.

SUGGESTED READINGS:
Materials management: procedures, text and cases - A.K. Datta
Materials management: An integrated approach - P. Gopalakrishnan
Introduction to Materials management - J.R. Tony Arnold & Stephen N. Chapman
Purchasing and Materials Management - K S Menon
Handbook of Materials Management - Gopalakrishnan
Materials & Logistics Management - L.C. Jhamb
Course Number: BBAL103, Course Title: WAREHOUSING & DISTRIBUTION
CENTER OPERATIONS
Class: BBA (Logistics) I Semester
UNIT 1
Introduction to Warehouse (Storage and Packaging) Background – Need for Warehouse –
Importance of warehouse - Types of Warehouses - Broad functions in a warehouse – warehouse
layouts and layout related to functions. Associate warehouse -Its functions - equipment available in
associate ware house - Video on warehouse – Visits to ware houses - Warehouse Organization
Structure - Benefits of Warehousing.

UNIT 2
Receiving and Dispatch of Goods in warehouse Various stages involved in receiving goods – Stages
involved receipt of goods- Advanced shipment notice (ASN) or invoice items list- Procedure for
arranging of goods on dock for counting and Visual inspection of goods unloaded- Formats for
recording of goods unloaded from carriers- Generation of goods receipt note using computer- Put
away of Goods- Put away list and its need-Put away of goods into storage locations - storage
location codes and its application- Process of put away activity- Procedure to Prepare Warehouse
dispatches

UNIT 3
Warehouse Activities Explain receiving, sorting, loading, unloading, Picking Packing and dispatch,
activities and their importance in a warehouse - quality parameters - Quality check-need for quality
check-importance of quality check. Procedure to develop Packing list / Dispatch note-Cross docking
method - Situations suited for application of cross docking -Information required for coordinating
cross docking- Importance of proper packing-Packing materials -Packing machines -Reading labels

UNIT 4
Warehouse Management: Warehouse Utilization Management - Study on emerging trends in
warehousing sector - DG handling -use of Material Handling Equipment’s in a warehouse –
Inventory Management of a warehouse - Inbound & Outbound operations of a warehouse and
handling of Inbound & Outbound operations. Distribution – Definition – Need for physical
distribution – functions of distribution – marketing forces affecting distribution. The distribution
concept – system perspective. Channels of distribution: role of marketing channels – channel
functions – channel structure –designing distribution channel – choice of distribution channels

SUGGESTED READINGS:
J P Saxena, Warehouse Management and Inventory Control- Vikas Publication House Pvt Ltd,
First Edition, 2003.
Warehouse Management: Automation and Organisation of Warehouse and Order Picking Systems [With
CDROM], Michael Ten Hompel, Thorsten Schmidt, Springer-verlag, First Edition, 2006.
Management Guide to Efficient Money Saving Warehousing, Stephen Frey, Gower, 1982.
Kapoor Satish K., and Kansal Purva, ‘Basics of Distribution Management: A Logistical Approach’,
Prentice HALL of India
COURSE NAME: BBAL 104
COURSE TITLE: BUSINESS COMMUNICATION I
CLASS: BBA (Logistics) I Semester

Unit I (10 lectures)

Applied Grammar: Tenses: their role and correct usage, subject- Predicate, Verb agreement, Voices:
active & Passive, Clauses, Conjunctions, Prepositional Phrases, Transformation, Synthesis, Syntax,
Conditional Sentences, Analyzing and Correcting errors in sentences. Vocabulary- Extension
Methods, Synonyms, Antonyms, One word Substitution, words often confused – Idioms & Phrases.

Unit II (10 lectures)

Reading & Writing Skills : - Reading comprehension- paraphrase with practical exercises , Reading
Skills – Intensive & Extensive Reading, Skimming & Scanning, letter writing – types of letters,
memorandum; inquiries and their replies, placing and cancelling orders, adjustment letters, accepting
and rejecting offers, resume & CV writing, business report writing, application, Precis Writing, E-
Mail writing, notifications, Classifications, Press Communique, Endorsement, Noting in files,
Letters for Payment reminders.

Unit III (08 lectures)

Listening Skills: Definition, Principles & Process of listening, Importance of effective listening,
Active & Passive listening, Barriers & guidelines to effective listening

Unit IV (08 lectures)

Understanding Business Communication – Concept, definition, nature, importance, components,
process, direction, channels, patterns, means/media, barriers, types

SUGGESTED READINGS
Business Communication R.C.Bhatia
High School English Grammar & Composition Wren & Martin
Business Communication K.K.Sinha
COURSE NAME: BBAL 105
COURSE TITLE: Fundamentals of Computers & Information Technology
CLASS: BBA (Logistics) I Semester

Unit I (10 lectures) Basics of Computers

Meaning, Characteristics & Classification of Computers, Types, Generations of Computers,
Application of computers in modern society, Virus and Worms, Block Diagram of computer.
Hardware: Input Devices- Keyboard, Mouse, Electronic Pen, Touch Screen, Scanner, OCR
Devices, OMR, Bar-Code Reader, MICR, Speech Recognition Devices Output Devices – Monitor,
Printers, Plotters, Screen Image Projector, Voice Response System. Storage Devices: Primary
Storage- RAM, ROM, PROM, EPROM and EEPROM, Cache Memory. Secondary Storage –
Magnetic Tape, Floppy Disk, Hard Disk, CD-ROM, DVD, Pen Drive, Memory Card.

Unit II (08 lectures)

Software: Meaning, Types of Software – System Software and Application Software. Data
Representation : Bits & Bytes, Number System- Binary, Octal, Hexadecimal, BCD Conversions,
Arithmetic Operations based on Binary Number, Introduction to ASCII & EBCDIC.

Unit III (08 lectures)

Data Communications & Networks: Modes of Communication, Digital & Analog Signals, modems,
Topologies of Network. Transmission Modes – Simplex, Half Duplex, Duplex, Configuration.
Internet & Browsing: Meaning, Concept, ISP, Uses of Internet, World Wide Web (WWW) and its
working, Web Browser and its function, Concept of Search Engines, Chatting. E-Mail: Concept, E-
Mail Address, SMTP, Services, Basics of sending and receiving E-Mails and attaching files with
them. Networks: Meaning, Scope & Benefits of Computer Network, Network Types – LAN, WAN,
MAN

Unit IV (10 lectures)

Introduction to MS –Office – MS-WORD (Word Processing), MS-Excel(Spread Sheet), MS-
PowerPoint ( Presentation Graphics ) – Features, Uses, Need & Importance for Modern Business
Activities.

SUGGESTED READINGS
Basics of Computer M.Morris
Introduction to Computers Peter Norton
Basics of Computer V.Rajaramanna
COURSE NAME: BBAL 106: COURSE TITLE: Business Environment
CLASS: BBA (Logistics) I Semester

Unit I (10 lectures) Business Environment:

Concepts, Components & Importance, Type of Environment – Internal, External, Micro & Macro;
Environmental Scanning, Scope & Characteristics of Business, Objectives, Uses and Limitations of
Environmental Analysis. A brief study of the different forms of economic systems.

Unit II (8 lectures) Economic Environment:

Nature & Structure of the economy, Monetary & Fiscal Policies, Economic Planning in India,
Economic Reforms of 1991.

Unit III ` (8 lectures) Industrial & Legal Environment:

Industrial Growth & Policy, FEMA, Competition Act 2002,

Unit IV (10 lectures) Socio-Cultural Environment:

Nature and Impact of Culture on Business, Culture and Globalization, Social Responsibilities of
Business, Business and Society, Social Audit, Social Class, Groups, Circle, mobility, position &
status Political Environment: Political System, Policies & Stability, Functions of State, Economic
roles of Government.

SUGGESTED READINGS
Business Environment Francis Cherunillam
Business Environment K.Ashwathappa
Business Environment Suresh Bedi
Business Environment Ian Worthington, Chris Britton