TenderWizard

A Unified e-Procurement Portal Vendor Help Manual

Indian Oil Skytanking Private Limited

www.tenderwizard.com/IOSPL

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Overview
Tender Wizard is an exclusive, most vibrant end to end solution for buying / selling of products
and services through tendering process. It supports A - Z activities of tendering based on
proactive work flow concept. Fine details of tendering like vendor registration, tender
announcement and corrigendum, tender form processing, opening, negotiation and tender
awarding are supported in a real time interactive environment. Tender Wizard creates a true
dynamic market place for both buyers and vendors to interact with each other and transact
business.

PURPOSE
The objective of developing the TENDERWIZARD is to automate the departments of
Governments. The key objectives of this exchange are Reduced Inventory, consistency in costs
across all departments, consistent and sustainable Vendor Development, transactional
effectiveness, procurement lead time reduction, transparency etc.

AUDIENCE
This product is extensively used by the Government officials and contractors to enhance the
transparency in the day to day tendering activities of the Government offices as well as in
contractor community.

DISCLAIMER
ITI LIMITED assumes no responsibility for any errors that may appear in this document. The
information contained herein is subject to change without notice and should not be construed
as a commitment by ITI LIMITED. No responsibility is assumed for the reliability of software or
equipment that is not supplied by ITI LIMITED.

COPYRIGHT
This document is confidential and proprietary information of ITI LIMITED. It should not be
disclosed in whole or in part to any third party except to the document to whom it has been
submitted without the express written authorization of ITI LIMITED and should not be
duplicated in whole or part for any other purpose other than evaluation of the Technical
capability of ITI LIMITED and shall be returned upon request.

Any reference used in this response is proprietary and is covered under non-disclosure
agreement. The information should not be divulged to any other party other than for whom
it is intended. Clients and partners may not be contacted about these references or
divulge the information contained there-in unless duly authorized by ITI LIMITED. All rights
reserved. Unauthorized copying is strictly prohibited.

PREREQUISITES AT USER SIDE:

A. System configuration (Minimum):

Minimum CPU speed of 2.0 Ghz, USB Ports, 2 GB of Memory (RAM), Anti-virus software
should be enabled and updated regularly. Internet Connection – Minimum of 1MBS
Broadband connection

B. System Software’s:

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OS: Windows XP and above.

Browser: Microsoft Internet Explorer 9, 10 or 11, & Mozilla Firefox Version 20 and above,
Google Chrome Version 44 and above.
Microsoft Office 2003 with MS Word and MS Excel
Utilities: Java Version 8 Update 60 and above (Depend on Operating System), Win-Zip, Win-
Rar, Adobe Acrobat Reader, PKI Installation Driver for Digital Signature (Depend on Operating
System & Token or Dongle Type)

INTRODUCTION TO THE BROWSER:

Click / Double Click or or to open the respective browser (This icon can be
located on the Desktop of the computer). Type the website address
www.tenderwizard.com/IOSPL in the address bar.

REGISTRATION PROCESS

Click “Register “shown in below screen shot

Fill all the details in the form provided in below screen shot. Click “Create Profile” to obtain
your User ID and Password. Note that during registration process do not type certain special
characters like ~ ` ' # $ % & * ! ( ) ; \ / ? " : < > + - { } [ ] which are not allowed.

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After successfully registered vendor will get the Registration Acknowledgement, you can take
the printout for record purpose. After making registration payment by online vendors account
will be automatically activating.

HOME PAGE DESCRIPTION:

# Description
Click “About IOSPL” to view the detailed information about “Indian Oil Skytanking
1 Private Limited”.
Click “Contact us” to view the details of helpline (Contact Addresses and Phone
2 Numbers).
Click “Hot Tenders” to view the details of tenders which are due for submission on a
3
particular day.
Click “Tender Free View” to view the details of all the authorized tenders which
4 are
due for request for free of cost.
5 Click “Register Me” to view the procedure of registration.
Click “New Vendor Registration Process / Help Manuals” to
6
view the Detailed Help Manuals, DSC Application Forms and Purchase Orders.
7 Click “Utilities” to download Remote Desktop Software, Acrobat Reader etc.

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VIEW TENDERS FREE OF COST:

To download the tender notices and corrigendum free of cost from website, follow the steps
given below:
Click “Tender Free View” on the home page.
Provide all or any one of the options like “Tender Number”, “Procurement Category /
Department”, “Tender Submission date” or “any key words from Tender Description” Click
“Submit” to view the results. A list of tenders shall appear on the screen.

Click to print the detailed Tender Notice.

Click to view the cost free documents.

LOGIN PROCEDURE:
Click on Login button on the Home page.

Enter the given “User ID” and “Password” in the box provided. Click “Login”

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Check and click “Run” to proceed

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After successful login, below indicated page appears

As a security purpose for a first login, the system automatically asks the user to change the
password. Enter the Current, New & Confirm Password and then click “Submit” to update the
new password. The user needs to login once again with the new password (note that User Id
remains the same) which gives the user the authentication to the change of password.

When the user login and enter the website, the tenders which are in “In Progress” status will
be displayed as a default screen where all the applied tenders can be viewed.
To view the Open / Unapplied / Public tenders, click “New Tenders”. If the tender is due for

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request, then a Blue Colour Icon will appear on the screen as displayed below:

A FEW ANNOTATIONS ON VARIOUS FEATURES:

The following screen explains the user about all the modules which are displayed once the
user login into the system.

SEARCH ENGINE:

Click “Tender Search” to search the tenders which are available on the website. It provides you
to search the tender’s with multiple options. You can search either with the tender number,
description or dates such as request date, submission date or opening date.

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MODIFY PERSONAL DETAILS :

CHANGE PASSWORD:
Users can modify the password at any time as shown in below screen shot. Minimum 8
characters are required. Password should contain Uppercase, Lowercase and Numbers.
Note: Special characters are not allowed.

MODIFY PROFILE:
Users are allowed to modify the existing profile such as address, phone number, fax number,
email and other details.

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REQUEST FOR TENDER:

Once successfully logged on, click on “New Tenders” to view the New or Public or Open
Tenders.

If the tender is due for request, then a “Blue colour” icon will appear on the screen as
displayed below:

Click on “Request Tender Form Level -1” icon

Click on Ok for the dialog box “Kindly work on highlighted links”

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Click on “Request Document Payments” tab and update/pay Tender Processing Fess /Form
fees.

Once payment details are updated its color will turn to black as shown below.

Now click on “Complete Request” button and click “Ok” on dialog box.

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Once the user requested for the tender, he can access this tender through “In Progress”
section and the status of the tender will be displayed as “Received

SUBMISSION FOR TENDER:

Click “Edit attachment” to view / submit the tender documents under Tender
Documents / Bid Documents / Corrigendum / Addendum Details tab which are received by the
user as shown in below screen shot. You can view and download the documents like, Tender
document, Technical Data Sheet , Safety Policy , Specification etc., if any Corrigendum,
Addendum Notices, Drawings, Declaration & Bid Sheets.

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DOWNLOADING OF SCHEDULE & OFFER SHEET:

Click “Download” to download the blank Schedule.

Without changing the “File Name”, save on to the particular folder or Desktop of the
computer.

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UPLOADING OF SCHEDULE & OFFER SHEET:

Follow the below mentioned steps for uploading process. Click “Upload”, select the filled file
which was already filled and saved in the same name.

When the user finishes with uploaded documents, the “Red Colour” will automatically
turn to “Black Colour”. Click on “Submit the Tender Form” on the tender document
screen.

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Note: If you want any changes in Uploaded documents, Click on “Detach” Update and upload
the same once again.
If required, To attach the general documents which are already uploaded in “Document
Library”, Click on “Attach”

SUBMITTING EMD DETAILS (IF APPLICABLE)

To enter the EMD details, click “Update/Pay Now” and follow the steps below. If mode of
payment is DD, then enter the DD number, date and enter the remarks like which bank you
have paid.

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Scan the EMD document and upload the site.

When the user finishes with Payment, the “Red Colour” will automatically turn to “Black
Colour”.

UPLOADING OF ADDITIONAL OR SUPPORTING OR GENERAL OR TECHNICAL DOCUMENTS (IF

REQUIRED)

In the left hand side menu click on “Documents Library”.

Click on “Upload Document” to upload new documents.

Select the file to be uploaded, enter the “Attach Name & Attach Description”. Select the “File
Group” & Click on “Upload” and “Update”

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Repeat step 2, 3 and 4 for uploading more files.

Note: This is one time uploading process. Document library is the database of your profile. Not
necessary for uploading each and every tenders. You can attach these documents for all
tenders.

ATTACHING GENERAL DOCUMENTS:

To attach the general documents which are already uploaded (refer steps to uploading of
supporting documents explained above) follow the following steps:
Click on “Attach”

Select the required documents from the list and then click “Finish Selection” & “Attach” to add
these documents to the particular tender as shown below in screen shot.

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Now the general documents have been attached for particular tender.

CONFIRMATIONS ON TENDER SUBMISSION:

Once the Schedule , Declaration, Offer sheets and General documents (If required) etc. are
uploaded, click “Submit the Tender Form” on the Tender Documents screen. Once they click
on Submit the Tender Form, it will give warning ie, “Once you submit the form, you will not be
able to make changes. Do you want to Continue” as shown in the below screen shot.

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Then once the user submits by clicking on “OK”, the following confirmations shall appear as an
authentication to the submission of the tender.

The above screen list out of the documents attached for the tender. “Submit” button will be
activated only after selecting the check box for the condition given above. Click on “Submit”,
the alert message will appear as “Are you sure want to submit the form?” shown in below
screen shot.

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Click on “OK”, acknowledgement screen will appear as shown in below screen shot. Preserve
the printout of confirmation as a proof of submission.

In this acknowledgement, Name of the bidder, Bid control number and Bid submitted date &
time is available.

ACKNOWLEDGEMENT COPY:
To get the acknowledgement of submitted tender, See the below screen shot and download
the acknowledgement.

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Note that the status of the tender will be changed as “Submitted”, once user click on the final
submission button and edit attachment icon will changed from orange colour to green colour.

WITHDRAWAL OF TENDER:
In case, the vendor needs to withdraw his submitted bid, then click “Withdraw Icon” as shown
below and provide reason for withdrawal and proceed. The tender will be moved to
Disqualified / Withdrawal section. Once withdrawn the tender cannot be taken back.

OPENING EVENT :
Vendors can view the opening event sitting at their own places using internet connection. The
tender will be moved to Opened / Awarded section once it is opened by the tendering
authority as shown in below screen shot. If the vendor is not disqualified then the status will
be shown as “In the Race” as shown in below screen shot.

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DISQUALIFIED / WITHDRAWN TENDERS:

The disqualified and withdrawn tenders are moved in to Disqualified / Withdrawn section.
During these activities the reason for the same will be saved and can be retrieved as shown in
below screen shot.

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