Numer Dokumentu

Wielton SA INS-PKJ-WSA-3204-01
Typ dokumentu: Obszar: Odpowiedzialny:
INS PKJ WSA
Nazwa pliku: Ilość stron:
INS-PKJ-WSA-3204-01 Supplier Manual 14
Utworzone przez: Sprawdził: Zatwierdził:
2021-05-20 Bartłomiej Salamon 2021-10-04 Paweł Duniecki 2021-10-05 Tomasz Kudzia
Tytuł:
Supplier Manual
Rewizja
Numer Data Opis zmiany
01 25.11.2021 Dodano pkt. 2.2 Sustainability expectations oraz załącznik Supplier Audit template Wielton

SUPPLIER
MANUAL

The information in this manual is provided for convenience of our suppliers and may be subjected to change from time to
time without prior notification. This manual may be used as a guide but not as a substitute to WIELTON SA Procedures,
Work Instructions or Quality Management System.
CONTENT
1.0 Quality Expectations Scope ............................................................................................................... 4
2.0 Quality & Sustainability Expectations General .................................................................................. 4
2.1 Quality Management System ........................................................................................................ 4
2.2 Sustainability expectations ............................................................................................................ 4
3.0 Supplier Assessment Survey (SAS) .................................................................................................... 4
3.1 Supplier Assessment Survey .......................................................................................................... 4
4.0 Supplier Part Submission Applicability .............................................................................................. 5
4.1 Supplier Part Submission - Introduction........................................................................................ 5
4.2 Supplier Part Submission Applicability .......................................................................................... 5
4.3 Supplier Part Submission Process.................................................................................................. 5
4.4 Annual Validation Requirement .................................................................................................... 8
4.5 Configuration Control & Lot Traceability ...................................................................................... 8
5.0 Quality Performance - Reporting ...................................................................................................... 8
5.1 Key Process Indicators ................................................................................................................... 8
6.0 Quality Deliveries .............................................................................................................................. 9
6.1 Parts Per Million (PPM) - Introduction .......................................................................................... 9
6.2 Parts Per Million - Expectations .................................................................................................... 9
6.3 Sorting – Escalation ..................................................................................................................... 10
6.4 Sorting - Expectations.................................................................................................................. 10
7.0 Supplier Complaint Report and Supplier Charge Back .................................................................... 11
7.1 Supplier Complaint Report .......................................................................................................... 11
7.2 Supplier Complaint Report - Expectations .................................................................................. 11
7.3 Supplier Chargeback .................................................................................................................... 11
8.0 Problem Solving Documentation..................................................................................................... 12
8.1 Problem Solving Expectations ..................................................................................................... 12
9.0 Supplier Management Quality Review ............................................................................................ 12
9.1 Supplier Management Quality Review - Introduction................................................................. 12
9.2 Supplier Management Quality Review & New Business Hold Criteria:....................................... 12
9.3 Supplier Management Quality Review - Send MQR Notice / Conduct MQR Review.................. 13
9.4 Supplier Management Quality Review - Corrective Actions ....................................................... 13
10.0 Supplier Request for Change ......................................................................................................... 14
10.1 Supplier Request for Change ..................................................................................................... 14
Attachements: ....................................................................................................................................... 14
PURPOSE

• The purpose of the Supplier Standards Manual is to communicate WIELTON S.A

requirements to the suppliers. It is the expectation of WIELTON S.A. that all suppliers
of Direct Materials comply with all of the requirements and expectations documented
in this manual.

• WIELTON S.A. expects this manual to provide the foundation for our working
relationship with our Suppliers. We will strive for excellence through continuous
improvement in the products and services we receive through close working
relationships with our suppliers.

Abbreviations
8D 8 Disciplines
AIAG Automotive Industry Action Group
APQP Advanced Product Quality Process, as defined by AIAG
C-OTD Confirmed on Time Delivery
CoQ/CoPQ Cost of Quality / Cost of Poor Quality
CTP Critical to Process
CTQ Critical to Quality
DFMEA Design Failure Mode Effects Analysis
FPCR Frozen Process Change Request
KPI Key Performance Indicator
MSA Measurement System Analysis
NCM Non-Conforming Material
NCR Non-Conformity Report
PFMEA Process Failure Mode Effects Analysis
PPAP Production Part Approval Process, as defined by AIAG
PPM Problems per Million
PTR Production Trial Run
QN Quality Notification
RoHS Restriction of Hazardous Substances
SPC Statistical Process Control
SQE Supplier Quality Engineer
SQPA Supplier Quality Process Assessment

Forms

1. Supplier Quality Process (SQP) Assessment

2. PPAP Packet
3. 8D template
1.0 Quality Expectations Scope
All suppliers shipping to WIELTON S.A. plants are expected to meet the quality expectations
set forth in this section. Please contact your WIELTON Quality contact for questions on any
topics covered in this section.

2.0 Quality & Sustainability Expectations General

2.1 Quality Management System
A solid systems approach to quality management is essential to achieve the level of quality
integrity required by today's demanding customers. Such an approach yields many benefits:
WIELTON S.A. requires all suppliers become certified to the current version of ISO 9001 or
IATF 16949.
In case of situation when supplier does not have any Quality Management System installed –
the supplier is based on the verification of SAS. SAS template is available at Quality or
Purchasing Department WIELTON S.A..
The supplier is responsible to submit copies of their required certificates and/or transition
plans for each manufacturing location to WIELTON S.A. Purchasing and Quality Dept.. All
renewal certificates must be submitted before the expiration date of the certificate. Failure to
submit certificates or valid transition timelines will have a negative impact on the supplier’s
scorecard and may jeopardize future business.
WIELTON S.A. may verify the suppliers manufacturing location for compliance to these
standards by performing an audit by a qualified representative.

2.2 Sustainability expectations

WIELTON S.A requires all suppliers to be align with CSR management model. All vendors
should meet expectations connected with Health Safety & Environment and Human Rights.
Suppliers shell confirm alignment during SQPA self-assessment. It can be checked by
WIELTON S.A making on site audit (in accordance to CSR requirements in SQPA attached
to this document).
In case that supplier is not reaching required level of compliance for HSE and Human Rights
sections in SQPA, WIELTON S.A should escalate that and force suppliers to prepare plan for
fulfilling expectations. If there is no way to reach targets WIELTON S.A can implement de-
sourcing procedure.

3.0 Supplier Assessment Survey (SAS)

3.1 Supplier Assessment Survey
For a company to be included on the WIELTON S.A. approved supplier list for all direct
materials an SAS must be completed. This must be done before a purchase order is given or
max 90 days after this Supplier Manual acceptation. The purpose of the SAS is to review the
supplier’s procedures and processes to ensure they meet WIELTON S.A. requirements.
WIELTON S. A. may also perform similar audits at a regular frequency or instruct the
supplier to complete a self-assessment.
Significant nonconformance(s) relative to WIELTON S.A. expectations shall result in a
supplier not being considered for WIELTON S. A. Business. All preferred suppliers on the
WIELTON S. A. approved supplier list are required to submit a self- assessed SAS annually
to WIELTON S.A. Supplier Quality.
 4.0 Supplier Part Submission Applicability
4.1 Supplier Part Submission - Introduction
Supplier part submission is a documented physical and functional inspection process to verify
that defined manufacturing methods are capable of producing an acceptable product as
specified by such applicable customer design records as engineering drawings, material or
performance specifications, purchase orders, etc. during actual production at a given quoted
rate.

4.2 Supplier Part Submission Applicability

WIELTON S. suppliers are required to prepare and provide part Submission packages for new
parts, corrections to previous submissions, engineering changes and/or other planned changes
to design, homologation records change, process or facility. Submission and subsequent
customer approval is required prior to first production shipment.
Submission process applies to initial production runs using planned manufacturing processes,
tooling, equipment, materials and operators to validate a significant quantity of parts for
future use. Prototype parts or parts built using methods different from those intended for the
normal production process are not considered to be initial production runs, nor are they
subject to part submission requirements (unless specifically communicated by the appropriate
WIELTON S.A. quality contact for the program).

4.3 Supplier Part Submission Process

The supplier is responsible to prepare and submit the part submission package to the
designated customer representative for approval. Unless otherwise directed by WIELTON S.
A., the AIAG Production Part Approval Process (PPAP) Level 4 submission is required for all
parts.
The submission package is approved or rejected based on conformance to all requirements.
The WIELTON S.A. representative notifies the supplier of disposition and documents status
in the submission package. Upon approval, supplier receives authorization to ship parts for
WIELTON S. A. production.

Retention/Submission Requirements
Level Level Level Level Level Description
Requirement
1 2 3 4 5
1. Design Record R S S * R Drawing identifying CTQ's / CTP's.
- For proprietary These CTQ's / CTP's define the MSA,
components/ R R R * R Process Study & some Control Plan
details items. Also loaded here is the supplier
- For all other drawing.
components/ R S S * R
details
Capture all ECN's during the PPAP
Engineering Change process. Highlight those ECN's that are
2. R S S * R
Documents, if any not compete & implemented at the
time of PPAP submission.
Document which is used for
Customer
communication and change approval
3. Engineering R R S * R
process during PPAP between Wielton
approval, if required
and Supplier.
 Mechanism to assign risk (Severity,
Occurrence, Detection) from R&D and
part’s design perspective. It should be
4. Design FMEA R R S * R
prepared before production, based on
documentation, drawings, theoretical
knowledge of engineers.
Outlines the manufacturing process,
including incoming inspection,
Process Flow machining, assembly, final assembly,
5. R R S * R
Diagrams quality inspection stations, final test,
rework, shipping, etc. Also captured
here is any outsourced activities.
Mechanism to assign risk (Severity,
Occurrence, Detection) for each work
station. This is a living document,
6. Process FMEA R R S * R capturing all new failure modes, risk-
reduction progress & lessons learned.
High RPN's during PPAP shall be
actively worked.
Identifies all inspection stations,
including incoming inspection, on-line
tests, quality inspection & final test.
Inspection should be a result of the risk
7. Control Plan R R S * R identified in the PFMEA, & should link
to the Process Flow Diagram. Control
Plan shall have approval & revision. All
CTQ's shall be shown on the Control
Plan.
Measurement system Documented proof of conducted
8. Analysis Studies R R S * R MSA's. A full MSA is required for each
(MSA) CTQ's / CTP's.
Full GD&T (Geometrical Dimensioning
& Tolerancing) dimensional lay-out of
the part. 100% of the of dimensions
called out on dwg are measured,
recorded, & must be in-spec. And
9. Dimensional Results R S S * R
excluded dimension shall be justified &
approved by WIELTON. Any out-of-spec
dimensions should have been
addressed & resolved prior to PPAP
submission (ie: drawings revised.)
Reports demonstrating that the
Material, product meets all tests & specifications
10. Performance Test R S S * R outlined by WIELTON. Defined test
Results location (supplier, 3rd Party, WIELTON
Lab.)
Each CTQ / CTP requires a process
capability study to determine process
capability. Initial capability more than
1.67, process capability shall be higher
11. Initial Process Studies R R S * R
than 1.33. When capability value is
lower, then action is required (ie:
increased inspection as defined on the
Control Plan).
Qualified Laboratory Capture here certifications or proof of
12. R S S * R
Documentation capability for any lab (dimensional,
 test, etc.) involved in PPAP or
forthcoming serial production. External
labs or test facilities should be ISO/IEC
17025 certified, or equivalent national
standard. internal lab should list key
testers, & calibration certificate shall be
provided.
Appearance Approval According to Wielton requirements.
13. Report (AAR), If R S S * R The report includes color, textures as
applicable well as fit (gaps between parts), etc.
Document here if it is desired or
14. Sample Product R S S * R required to maintain original parts at
either the supplier site or WIELTON's.
According to Wielton requirements.
A part that has been inspected and
signed off by the WIELTON. This is a
15. Master Sample R R R * R
'golden part' or boundary sample,
typically used to train operators on
appearance, notice, etc.
A detailed list of all the tools used to
inspect, test, or measure parts.
16. Checking Aids R R R * R Reference the part, describe the tool
and document the calibration schedule
for the tool.
Records of According to Wielton requirements.
Compliance With
17. R R S * R
Customer Specific
Requirements
A summary of the entire PPAP
submission. This is signed by the
Part Submission
18. S S S S R supplier at the time of completion of
Warrant (PSW)
PPAP. Final step is to sign and approve
by WIelton.

S = The organization shall submit to the customer and retain a copy of records or documentation items at appropriate locations.
R = The organization shall retain at appropriate locations and make available to the customer upon request.
# = The organisation shall retain at appropriate locations and submit to the customer upon request.

Warrant only (and for designated appearance items, an Appearance Approval Report)
Level 1 submitted to the customer.

Level 2 Warrant with product samples and limited supporting data submitted to the customer.

Level 3 Warrant with product samples and complete supporting data submitted to the customer.

Level 4 Warrant and other requirements as defined by the customer.

Warrant with product samples and complete supporting data reviewed at the
Level 5
organization’s manufacturing location.

If the submission package is rejected, the designated quality representative works with the
supplier to resolve any discrepancies and to establish timing for a revised submission.
Production shipments cannot begin until part submission approval is received. WIELTON S.
A. may choose to issue a Deviation Authorization (DA) if it is necessary to utilize the parts
prior to full part submission approval. In such cases, the supplier is required to develop a
corrective action plan to address any nonconformance’s and resubmit the package for
approval prior to the DA expiration date. Suppliers are responsible for implementing
additional containment measures that protect the customer during period in which the DA is
effective.

4.4 Annual Validation Requirement

WIELTON S. A. suppliers shall complete annual validation in order to demonstrate continued
adherence to proper engineering levels and performance to design intent. Revalidation may or
may not coincide with model year changes. Only test, dimensional and material certification
data less than one year old are acceptable for annual revalidation purposes. This annual
requirement shall be documented on the supplier’s Control Plan. Suppliers are not required to
submit annual packages unless requested by WIELTON S. A.. However annual
documentation should be available.

4.5 Configuration Control & Lot Traceability

The supplier shall be responsible for controlling / tracking the actual configuration of material
or parts to the approved engineering documents in addition to any changes to ensure that the
end product meets specified functional and physical requirements as contracted.
Additionally, the supplier shall have a robust system in place to provide (upon request) lot or
part traceability back to the raw material stock for all material shipped to WIELTON S. A..

5.0 Quality Performance - Reporting

5.1 Key Process Indicators

∑ 𝑃𝑂 𝑙𝑖𝑛𝑒 i𝑡𝑒𝑚𝑠 𝑤𝑖𝑡ℎ 𝑆−𝐶𝑂𝑇𝐷 𝑃𝑎𝑠𝑠

S−C𝑂𝑇𝐷 (mon𝑡ℎ𝑙𝑦) 𝑃𝑎𝑠𝑠 % = ∑ 𝑃𝑂 𝐿𝑖𝑛𝑒 𝐼𝑡𝑒𝑚𝑠
× 100

Key Process Indicators (KPIs) are used by WIELTON S. A. to measure the effectiveness of
internal processes. WIELTON S. A. requires all suppliers to define KPIs that are relative to
their operation, set targets for these parameters, measure them relative to the established
targets, report on the findings and develop improvement plans based on the results. KPIs are
to be regularly reviewed by management and communicated to all team members. Examples
of KPIs that are relevant to a manufacturing facility may include (but are not limited to):
Quality Measurable
• Customer PPM
• Supplier PPM
• Internal PPM
• 8D Submission Timing
 • Nonconforming Part Incidents

Manufacturing Efficiencies
• Scrap
• Downtime
• Production relative to Plan (i.e., First Time Right, Output vs. Plan, etc.)

Shipping
• On-Time Delivery
• Premium Freight

Safety
• Lost-Time Accidents
• Recordable Accidents
• Days without a Lost-Time Accident

6.0 Quality Deliveries

6.1 Parts Per Million (PPM) - Introduction
One of the measurements of supplier quality performance is defective Parts Per Million. It can
be also presented as a percentage value due to total yearly quantities delivered which are not
exceeding one million pieces.

6.2 Parts Per Million - Expectations

The expectation for supplier performance is 0 PPM (zero defects).
Product delivered into WIELTON S. A. that does not conform to the drawing, specification(s)
and/or agreed upon standards shall be counted against a supplier’s PPM record. Quantities
shall be reported in the units of measure in which they are purchased. This applies to
production parts / saleable units considered by supplier as compatible with requirements.
The following are PPM assignable:
• Production parts which do not meet drawing specifications or dimensional, functional,
or appearance standards as called-out in the specifications or from an approved
boundary sample (boundary Sample must be approved by authorized Engineering and
Quality representatives from both organizations).
• Out-of-spec parts that require rework / repair for use in production.
• Production parts damaged from inadequate packaging or transportation for which the
supplier is responsible.
• Any defects outside of the boundaries defined by a Deviation Authorization (DA) (in
cases where the supplier may be shipping prior to PPAP with an approved Customer
DA).
• Out-of-spec parts shipped prior to PPAP approval without an approved customer DA.
 • Shipments that are received with mixed parts or parts that are the wrong revision
Level after the clean point has been established; PPM is assigned for the quantity of
incorrect parts only.

6.3 Sorting – Escalation

All suppliers are expected to be 0 PPM (zero defects) quality. The PPM value is calculated
for each supplier and is presented in the monthly supplier assessment. Each time the PPM is
exceeded, the supplier must present actions to reduce the value of the indicator to an
acceptable level. The diagram of actions and expectations are presented in the table:
PPM Value Action Expectation
0 < PPM < 63 No general action Maintaining the current state by continuing
internal activities
63 < PPM < Submitting an 8D report with a Presentation of corrective actions on Form
2700 request to present a short and long- 8D,related to the factor affecting the PPM
term recovery plan aimed at
reducing PPM.
2700 < PPM < Material blocking in WIELTON Presentation of the schedule of corrective
10000 warehouses, all deliveries to be actions, Performing a sorting action in
100% controlled by Supplier. WIELTON warehouses,
10000 < PPM Blocking current deliveries to WLT, Presentation of the schedule of corrective
Escalation of the problem to the actions,Performing a sorting action in
Director of the WIELTON GROUP WIELTON warehouses, Immediate
Supply Chain implementation of activities agreed with the
Supply Chain Director

6.4 Sorting - Expectations

Parts may be sorted at the appropriate location (supplier or WIELTON S. A. site). Parts
received at a WIELTON S. A. location or other WIELTON S. A. ship-to-point that are
rejected by the sort activity, stay on the supplier’s PPM record.
If suspect parts are removed from a WIELTON S. A. location and sorted off-site (at the
supplier’s or a third-party facility), the supplier has 10 business days to report actual reject
totals to WIELTON S. A. If reject data is not provided within that time, the entire quantity of
parts transferred off-site may be subject to PPM assignment.
If the supplier identifies, communicates and takes appropriate action to contain and correct a
potential problem before the problem is identified or before the parts are used at a WIELTON
S. A. plant, then the parts shall not be counted against PPM. If the problem is identified or
used at WIELTON S. A. prior to contact from the supplier, the PPM count shall be incurred.
WIELTON S.A. reserves the right to charge the supplier with costs of selection carried out by
employees of WIELTON S.A. (or by an external selection unit) organized by WIELTON S.A.
due to the supplier's lack of response to the complaint (within the deadline specified in the
complaint).
WIELTON S.A. reserves the right to charge the supplier for the costs of repairing details /
elements included in the supplier's PPM in the absence of the supplier's response to the
complaint (within the deadline specified in the complaint).
WIELTON S.A. reserves the right to charge the supplier for the costs of repairing details /
elements included in the PPM of the supplier for claims of the customers of WIELTON S.A..
7.0 Supplier Complaint Report and Supplier Charge Back
7.1 Supplier Complaint Report
Suppliers are notified of nonconforming material through a documented rejection notice,
called a Supplier Complaint Report. Nonconforming material is defined as suspect or rejected
product that is deemed defective according to the drawing or established quality standards
(i.e. customer specifications, inspection requirements, test results, etc.)

7.2 Supplier Complaint Report - Expectations

As requested by the WIELTON S. A. Quality contact, suppliers must respond with a written
interim containment plan within 24 hours of the Complaint Report origination (8D is
required). Unless otherwise directed by the WIELTON S. A. Quality contact, the supplier is
expected to respond using WIELTON’s standard 8D Problem Analysis Report. The required
8D Template is provided as part of Complaint Report. For the purposes of resolving
problems, special importance is attached to the systematic processing using the 8D method.
Here, the “cause-effect diagram (Ishikawa)” and the “5-why method” should be applied if
requested by Wielton Quality representative.
When requested, the supplier is expected to communicate written problem solving results
utilizing the 8D approach within 30 working days. If unable to resolve the quality issue within
the seven day period, the supplier is expected to provide a weekly updated 8D to WIELTON
until problem resolution is achieved. A supplier’s failure to respond to 3D, 5D or 8D requests
by the specified deadline(s) affects the Problem Resolution Rating on the Supplier
Performance Results.

7.3 Supplier Chargeback

Suppliers are notified of the Supplier Complaint Report administrative fees through a Supplier
Chargeback. The 8D provided by the Supplier for the associated Supplier Complaint Report
also serves as authorization to process the $100 Euro administration fee.
Supplier Chargebacks are also used to capture additional costs that are incurred as a result of
nonconforming material. Applicable charges may include but are not limited to third party
sorting, operator downtime, additional labor or overtime, customer support hours, premium
freight, material handling labor, rework, and/or assembly scrap. Suppliers can expect Supplier
Chargebacks to include supporting documentation such as third party invoices, downtime
records, freight invoices, etc.

8.0 Problem Solving Documentation

8.1 Problem Solving Expectations
The 8D Problem Analysis Report is the WIELTON S. A preferred problem solving format for
use by all WIELTON S. A facilities and suppliers. The 8D Problem Analysis Report provides
a means for the definition and resolution of issues through problem solving.
Each supplier is responsible for appropriate and timely application of the 8D and for ensuring
their organization possesses the knowledge and skill level to solve problems.
The completed 8D report should be returned to the WIELTON S. A. Quality contact in the
same format as it is received . The appropriate 8D format is either available upon request from
your WIELTON S. A. Quality representative or provided automatically via electronic
notification.
Please note that there are some WIELTON S. A. Facilities that must supplement the problem
solving documentation with Customer Specific problem solving documents / procedures.
Contact your WIELTON S. A. Quality representative to obtain the appropriate problem
solving documentation / format.

9.0 Supplier Management Quality Review

9.1 Supplier Management Quality Review - Introduction
A Management Quality Review (MQR) is an escalation process used to ensure that the
supplier is placing the proper focus on an issue and corrective actions.

9.2 Supplier Management Quality Review & New Business Hold Criteria:
MQR / New Business Hold Criteria MQR1 MQR2 MQR3 HOLD
Chronic documented problems in the area of quality,
delivery or logistics, including prototype, pre- X
production, or production issues.
Production suspended at WIELTON S. A. plant due to a
supplier's product quality, parts shortage, or logistical X
issue.
Supplier has an unresolved Quality Complaint,
containment issue, or unacceptable response regarding X
an issue.
Chronic documented unresolved MQR problems or
unacceptable response from the supplier indicating that
X
no progress has been made to resolve similar MQR1
issues at other locations.
 Discovery that a supplier has not notified WIELTON S. A.
personnel and supplier didn’t release PPAP for a product
/ process change (i.e. tool move to different location /
X
sub-supplier, material / part change, process controls
changed from the last approved PPAP, homologation
number change, etc.)
Chronic documented unresolved MQR2 problems or
unacceptable response from the supplier indicating that
X X
no progress has been made to resolve similar MQR2
issues at other locations.
Continued customer dissatisfaction on a supplier's
product quality, delivery or logistical issue including a
X X
customer mandate to change suppliers to a known
capable supplier
Supplier inability or unwillingness to work with
WIELTON S. A. to make fundamental quality, delivery or X X
logistical improvements.

9.3 Supplier Management Quality Review - Send MQR Notice / Conduct MQR Review
An MQR1 or MQR2 is initiated by sending the MQR Meeting Notice form to the supplier.
The formal agenda must include:
• Issues to be discussed (chronic issues, quality issues, delivery issues, service and
documentation Issues);
• A review of the existing containment activities, data and progress toward exit Criteria
(if applicable);
• Supplier 8Ds, including evidence of all actions implemented to contain / close the
issue(s).

The MQR meeting is an opportunity to review and discuss important issues / concerns to
WIELTON S. A. . Focus must be placed on plans and actions for both WIELTON S. A. and
the supplier. Both should determine and agree upon steps to resolve the quality, logistics, and
environmental, etc. issues. All quality, logistical, and environmental concerns are to be
supported with the appropriate data as outlined on the formal agenda provided to the supplier.
The supplier is expected to bring a permanent corrective action for all of the items listed on
the agenda.

9.4 Supplier Management Quality Review - Corrective Actions

The supplier corrective action with evidence of documented activities is reviewed to
determine if satisfactory. If the corrective action is satisfactory, the MQR is closed. If the
corrective action is not satisfactory or insufficient evidence is presented, a determination is
made whether to escalate the MQR to the next level. On-site verification of an improved
process may be required.
10.0 Supplier Request for Change
10.1 Supplier Request for Change
This procedure defines the steps for supplier product or process changes to ensure that they
meet WIELTON S. A. requirements and the Customer Specific Requirements. All suppliers
are expected to follow the process as outlined.
WIELTON S. A. requires advance notification and written approval prior to all changes
and/or transfers. Failure to do so may result in the supplier being place on New Business Hold
Status, a formal notification to the IATF 16949 or ISO 9001 supplier registrar, and/or
potential financial consequences.
Product and process changes that require WIELTON S. A. approval:
• Any change that could affect form, fit or function
• Any product change
• Supplier manufacturing process change (temporary or permanent)
• Change in manufacturing or shipping location
• Change in sub-supplier
• New or refurbished equipment / tooling
• Changes in homologation

Steps for obtaining approval for the requested process change:

1. Submit a completed PSW / Cover Sheet to the WIELTON Supplier Quality Engineer.
2. Supplier receives an official WIELTON S. A. response.
3. Supplier part submission package submitted by the supplier to the WIELTON S. A.
Quality Engineer.
4. Supplier part submission package are approved by the WIELTON S. A. Quality
Engineer.
5. Supplier proceeds with the change.
6. The first shipment after approval must be tagged / identified to reference the submitted
PSW / Cover Sheet.

Attachements:

Supplier Audit
template Wielton.xlsx