ALM First

About Benchmark

Team of 200 & growing Founded in 2005 Clients in US & UK

Headquartered in
Highly committed team of Pittsburgh, PA
engineers, managers and
domain experts Office in Lake Mary FL

Extended development
ISO 9001:2015 certified center in Pune, India

Happy community
Over 99% client retention rate; same core team since 18 years

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 AI Lab

Software Product Engineering

Our Services Test Automation

Performance Engineering

Software Architecture
Assessment

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Gen AI Technical Expertise

Cloud Frameworks & Generative AI

Platforms Libraries Tools

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Domain Experience Impact

Ensures precise understanding of fintech

industry needs.

Creates workflows tailored to title processes

and compliance standards.
Existing tools optimized for data extraction,
validation and fintech integration.

Validates solutions using real-world payment

processing scenarios.
Ensures seamless integration with existing
fintech systems.

Adapts to industry changes with continuous

updates and improvements.
Leverages domain insights to refine and
enhance solutions.

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End to end Process and Solution outline

Manual Reviews

Web Gen AI OCR

scraper
Bots
1. Downstream feeds
LLM 2. Reports
FTP APIs Indexing
based 3. Workflow integrations
and storage
extract
N…
AI Calling
Agent
Events and
Workflows

Data Acquisition AI Data Processing Output

LLM Auto Review

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Data acquisition/BOTS

Data Sources Acquisition solution components

Microservices

SFTP Data Ingestion

Jobs scheduler
and Validation
Manual File
Uploads
Admin Web Interface Batch & File Error
index fields handling,
management Notifications

BOT for Web Managed File

scraping Transfer -
Scheduled Middleware Queue Dashboards
Jobs Management and reports

BOT Runner Workflows

API Based Security - TLS, RBAC

Data One off bulk
Ingestion image store Audits and Logging

Data Block Reference and

storage Storage Metadata + Logs

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Case Study - Third Party Services Integration

Company Overview Business Challenges

PaySure Connect is a financial technology provider helping small 1. Financial Services(FIs or Small Banks) need to validate
banks and financial institutions streamline outbound payment account info, routing codes before sending outward
validations and compliance checks through intelligent automation. payments.
2. Third party service providers charge it per transaction for
Defined Solution this lookup service
3. Repeated checks for the same data caused delays and
● Service Optimization- Cached lookup results and skipped frequent higher API call costs.
validations to reduce redundant checks. 4. Even third party OFAC lookups are also provided by Third
● Used AI to predict when lookups were truly needed, minimizing Party.
unnecessary verifications. 5. Maintaining false hits list is complicated and time
● Built an AI-driven ignore list to automatically filter false positives and consuming. 30% False positives can impact
skip repeat cases. operations cost heavily.
● Auto-cleared safe transactions, reducing manual reviews and 6. The process ran slow, incurred high costs, and demanded
improving efficiency. intensive manual effort.
● Created a structured playbook with clear OPS roles for handling
flagged cases.
● Reduced repeat lookups by 30% and enhanced false positives by
50%, saving up to $1.5M annually in API and manual review costs.

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Case Study - Hotlist Update Automation (OFAC Compliance)

Company Overview Business Challenges

ClearFund Solutions is a payment services provider specializing in 1. Regulatory Compliance requires payments transaction
seamless transaction processing and robust compliance support screening against watchlists like OFAC in USA.
for financial institutions and online marketplaces. 2. The transactions which receives hits( % matching with hot
Defined Solution listed entities), need manual review and decide on true or
false hits. This process is manual cause settlement delays,
custom de-satisfaction risks.
● Real-time FALSE hotlist hits updates ensure compliance checks
3. False lists are maintained but that is done manually and
(OFAC, AML), reducing manual effort as system would process them
are not efficient
based on matching pattern.
4. Frequent incorrect hotlist flagging increases verification
● LLM-driven anomaly detection minimizes unnecessary escalations.
costs and slows processing as these transactions need to
● Already flagged or ignored transactions can be skipped screening for
go thru 4-eyes validation process.
the same business day, reducing operational cost.
● Lower reliance for first level verification of hit can be removed and
traction can be auto verified, updated with reason and processed to
approval queue.
● Automated hotlist monitoring ensures transactions align with the latest
compliance data, improving efficiency.
● Estimated savings of $2M-$4M annually by cutting manual review
costs and optimizing compliance operations for an organisations
processing ~500 payments daily.
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Case Study - Fraud Detection

Company Overview Business Challenges

SecureFlow Banking Corp. enables banks to detect transaction 1. Banks face challenges detecting high-value and
anomalies and mitigate fraud risks more efficiently by reducing location-based transaction anomalies.
false positives, cutting external verification costs and accelerating 2. Rule-based fraud detection causes high false positives
approval workflows.
and delays for legitimate transactions.
Defined Solution 3. Manual fraud investigations are time-consuming and
costly.
● OCR extracts and structures transaction data for seamless fraud 4. Third-party verification takes hours, increasing delays and
detection. expenses.
● LLM analyzes past transactions to detect anomalies like high-value or 5. Banks spend significantly on external verification for
cross-border transfers. suspicious transactions.
● Learning from fraud cases improves accuracy, reducing false positives 6. Reducing third-party reliance improves cost efficiency and
and manual work. speeds up approvals.
● Safe transactions are stored to prevent redundant screenings and
speed up approvals.
● Pattern-based detection flags unusual behavior, like sudden
transfers to new locations. The system improves with each
flagged incident, reducing false alarms and finding new fraud
patterns faster.
● A dashboard with automated risk alerts helps compliance teams focus
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Use cases

Extract key compliance data from SEC and audit reports to ease regulatory workflows.

Pull and structure portfolio data from PDFs and Excel for quick financial analysis.

Auto-extract KYC and agreements to streamline client onboarding.

Reconcile investment data by matching values across custodians and internal systems.

Extract and track contract terms like renewals, fees, and compliance clauses.

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Xtractly is the Solution

Automated document categorization & OCR powered search optimization

AI-driven data extraction and system integration

Customizable template management for enhanced data flexibility

Dynamic search functionality with user-customizable clauses

Automated data validation and risk flagging for compliance assurance

Real-time analytics & predictive dashboards for data-driven decision making

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Data Extraction Solution

Modification
of data

Scanned Extracted
Document Data Data
Saved

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Key Challenges

Processing large volumes of documents is time-intensive and error-prone.

Difficulty in handling unstructured formats (e.g. scanned images, PDFs).

Critical information buried in documents is inaccessible for actionable insights.

Lack of centralized storage and searchability limits organizational efficiency.

Systems lack dynamic, context-aware query resolution capabilities.

No ability to handle multi-step queries or retrieve relevant responses.

Manual workflows fail to provide real-time analytics or

actionable recommendations.

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Knowledge Assistant Delivery

Supports multi-format uploads with OCR and metadata for seamless digitization.

Extracts critical data points with automated validation for accuracy and error detection.

Processes queries using NLP models to deliver context-aware responses from extracted data.

Provides answers to predefined questions, enhancing document understanding and clarity.

Integrates via APIs for scalable operations with CRMs and repositories.

Delivers real-time summaries and analytics for better decision making.

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Core Functionalities

Document Ingestion Interactive Q&A Module

Supports multiple formats (PDF, DOCX, images) Processes user queries using NLP to
with OCR preprocessing and metadata tagging. provide accurate, context-aware
responses.
Gen AI

Document

Data Extraction Pre-Defined Question Handling

Utilizes advanced algorithms to identify and Offers instant answers to common
extract predefined data points. Stores extracted queries through a static knowledge base.
data in a secure, searchable database.

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Your personalised, business-ready ChatGPT

Feature ChatGPT Knowledge Assistant

Data Source Generalized public datasets Your proprietary, organization-specific data

Limited industry Fully customizable to your workflows and

Customization
customisation processes

Context Relevance Lacks multi-turn query depth Deeply contextual, specific to your business

Data shared with external

Data Security All data remains within your secure environment
servers

Limited enterprise
Scalability Built for scaling document and query volumes
optimization

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System Workflow

Why is preprocessing essential?

OCR for Image-Based and Scanned Documents Standardizing Format Inconsistencies

Metadata Tagging for Advanced Searchability Noise Reduction in Document Content

Multilingual Normalization Corrupted or Unsupported File Handling

Document Segmentation for Contextual Analysis

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Case Study - Mortgage Loan Processing

Company Overview Business Challenges

Operating in the mortgage lending sector, the company manages 1. Manual data extraction slowed processes.
loan applications through processes such as document
2. Inconsistent data handling.
collection, data entry, verification, and coordination across
lending platforms, serving clients with diverse and complex 3. Limited data Mapping to Encompass.
mortgage needs. 4. Manual document categorization.
5. Lack of automated data validation.
Defined Solution

• Mortgage document categorization and search optimization.

• AI-driven mortgage data extraction and mapping. Borrowers
List
• Configurable document templates.
• Streamlined document verification and change tracking.
• Tracking policy modifications for insights.
• Automated risk detection and flagging.

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Case Study - Saigon
Company Overview Business Challenges
The company specializes in providing health and security risk 1. Identifying service agreement deviations.
management solutions, including medical assistance, travel risk
2. Mitigating contractual risks and compliance
management and crisis response services. With global operations in
over 90 countries, it delivers contracted support to multinational monitoring.
corporations, governments and NGOs. 3. Enhancing global service agreement transparency.
4. Limited flexibility in searching, filtering dynamic
Defined Solution
contract clauses and user input.
• OCR-based document processing to extract text from contract files. 5. Capturing additional business opportunities.
• AWS S3 for secure document storage and vector embeddings for
faster data retrieval.
• Automated contract schedule generation for easy-to-understand Predefined
summaries and reports. Questions
• Job scheduler to process OCR files, update job queues and manage
document workflows.
• Real-time contract risk flagging to detect discrepancies and policy
deviations automatically.
• Multilingual support through AWS Translate for translating contract
documents across regions.
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Case Study - Mundi

Company Overview Business Challenges

The company specializes in providing health and security risk 1. Inefficiency in extracting complex policy data.
management solutions, including medical assistance, travel risk 2. Inability to generate summaries and schedules.
management and crisis response services. With global operations in
3. Lack of visibility into Premiums and Commissions.
over 90 countries, it delivers contracted support to multinational
corporations, governments and NGOs. 4. Absence of a comprehensive policy dashboard.

Defined Solution
• OCR-based document digitization and AWS S3 for efficient
QnA
data extraction and storage.
Screen
• AI-powered policy extraction and summarization using
ChatGPT 4.0 and Langchain.
• Centralized dashboard with Grafana for real-time policy
analytics and financial insights.
• Multilingual support via AWS Translate to streamline global
policy management.
• Integrated AI assistant for fast policy searches and automated Policy Schedule
tracking of policy modifications.

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Case Study - Commitment Typing
Company Overview Business Challenges

The company provides commitment typing services for the 1. Extracting specific data from large documents (up to 232
real estate and title industry, including document review, tax
pages), including deed information, mortgage details and
status search, and title commitment preparation, ensuring
accuracy and compliance with underwriter standards. legal references.
2. Varying formats and business rules complicate data
Defined Solution extraction across different document types.
3. Ensuring accurate extraction of book/page numbers, deed
dates, grantor/grantee details and instrument numbers.
● AI OCR and LLM extract key fields: deed type, names,
4. Integrating the extracted data into ATR’s system in a
mortgage, tax info.
structured and usable format.
● Business rules ensure accurate grantor type, dates,
book/page, and instrument numbers.
● Handles complex templates with master/subcategories for
flexible document formats.
● Extracted data is structured into JSON format for seamless
ingestion into ATR’s system, providing fast access for
decision-making.
● Automated extraction cuts manual effort, boosts accuracy, and
ensures legal compliance.
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Case Study - 6-in-1 Estate and Trust Administration
Company Overview Business Challenges

The company specializes in modernizing legacy systems 1. An outdated FileMaker-based system needed to be
and building scalable, cloud-based platforms for modernized for cloud use.
compliance-driven industries. With decades of usage by 2. Handling complex federal and state tax calculations, paper
thousands of professionals, its solutions support complex tax filing, and e-filing in a legacy environment was inefficient.
filing, legal accounting, and estate management for law firms 3. Multiple specialized modules had to be migrated without
and fiduciary professionals. disrupting long-time user workflows.
4. High reliability and precision were required due to the
system’s legal and financial sensitivity.
Defined Solution

● A fully cloud-based system supporting federal (1041, 706,

709) and state tax filings.
● Modules for law firm management, accounting, probate
forms, and inventory.
● Modern interfaces for handling fiduciary, estate, and
inheritance tax processing.
● Enhanced scalability, accessibility, and maintainability for
long-term use.

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