PRODUCT SPEC SHEET

ZD400 SERIES DESKTOP PRINTERS

ZD400 Series Desktop Printers

Elevate your expectations with advanced, compact printers, built for enduring
performance
You need a reliable printer that delivers quality performance, now and for years to come. It needs to offer key features, and be easy to
set up, operate, manage and maintain–onsite or remotely. It needs to be secure, whether it is integrated onto your network or not, to
prevent downtime and costly cyberattacks. You need it. Zebra delivers it, for more than 50 years. We design our printers to match your
workflows, ensuring they are hassle-free and ready to work. Day in and day out. We’re always innovating to deliver the best to help
you advance your business and be ready for what’s next.

Simple to Setup, Use and Manage Today

Ready to Evolve for Tomorrow

Featuring Zebra DNA™, the ZD400 Series is easy to integrate, simple
to operate and can be managed onsite or remotely via a web-based
dashboard. Designed to evolve with technology and your business
needs, the ZD400 Series features an innovative architecture that
powers future printing and emerging applications, keeping your
workflows at peak performance.

Change Media Easily

Color-coded touch points and a new media-handling design guide
you through speedy media changes to keep printers operational
and workers on task. Replace ribbon intuitively and quickly with less
mess, hassle and training time–and fewer calls into IT.

It’s Time to Advance Multiple Models to Match Your Needs

Powerful Printing with Intuitive Operation Flexibility for Nearly Every Use Case
Technology is constantly evolving, and so are your business needs. Available in direct thermal, thermal transfer, and healthcare models,
ZD400 Series printers are ready to grow with you. Incorporating a the ZD400 meets a wide variety of application requirements. Both
powerful new processor, you can run more tasks and perform more the 4-inch ZD421 and 2-inch ZD411 are available in two resolutions,
operations simultaneously. Advanced features and connectivity offering numerous configurations and the ability to fit in virtually any
options, including field-upgradeable media handling and wireless workspace.
kits, make them stand apart. Five LED icons that allow you to
instantly see what’s needed to keep your printers up and running, Groundbreaking Cartridge for Instant Ribbon Changes
from replenishing media to resolving printer issues. The advanced The ZD421 is the only thermal printer to offer a ribbon cartridge that
three-button user interface replaces the typical single-button/single- takes just a few seconds to load with fool-proof, one-way, first-time
light interface common in desktop printers. and every-time instant loading. The smart chip in the ribbon lets you
know when the ribbon needs replacing.

The ZD400 Series—Easy to operate. Flexible features. Ready for tomorrow.

For more information, please visit www.zebra.com/zd400
PRODUCT SPEC SHEET
ZD400 SERIES DESKTOP PRINTERS

Smart Design for Smarter Operations printers from one remote location anywhere in the world.

Backwards Compatible with Virtually any Existing Printer Unmatched Printing Security
Integrate your ZD400 Series printers into your existing printer fleet Get unparalleled peace-of-mind and protect printers from
seamlessly. Continue to use the same label formats and applications cyberattacks with Zebra’s PrintSecure, part of Zebra DNA.
you’re using today. These printers support EPL and ZPL printer Easily configure your printers with secure connections, identify
languages and can emulate other languages associated with other vulnerabilities, block unauthorized access and more.
printer brands using Zebra’s Printer Emulations.
Explore Managed Print Services (MPS) with Assurance
Communication to Connect Your Way
ZD400 Series printers can connect to your existing wired and Zebra’s Thermal Printers with Zebra DNA Make MPS Easy
wireless networks, or directly to any PC. Every ZD411 and ZD421 Looking to gain control and visibility of your printer fleets with MPS?
comes standard with USB and USB Host, and offers optional With Zebra DNA tools and applications for printers, your Zebra MPS
Ethernet, Serial and dual wireless radio with fast Wi-Fi™ and provider can remotely manage and optimize your printers, track and
Bluetooth®. Take advantage of your Wi-Fi 6/6E network with the automate supplies replenishment and ensure security.
802.11ax/Bluetooth 5.3 dual radio option or choose 802.11ac/
Bluetooth 4.2 dual radio. Print from any Windows®, Android™ or iOS® Supplies, Services and Support
device. Set up your ZD400 Series printer easily with Zebra’s printer
Zebra Certified Supplies
setup mobile app using Bluetooth Low Energy (BLE). The included
Printing supplies provide a digital voice for assets across your supply
Print Touch tag (NFC) allows you to simply tap to pair and print.
chain. You rely on them to disseminate critical data throughout your
Advanced Flexibility and Features organization. If something goes wrong with your printing supplies,
operations are interrupted, productivity suffers and costs rise.
Moveable Sensor Means More Flexibility That’s why we design, produce and rigorously pretest our own line
The ZD400’s moveable media sensor allows for almost any media of labels, tags and receipt paper to ensure consistent, optimized
use, which means greater flexibility across a variety of applications. performance in your Zebra printer. For industry-leading quality,
service and expertise, choose Zebra Certified Supplies.
A Portable Solution to Print Almost Anywhere
Bring the ZD400 Series desktop printers to the point of application Backed by Zebra’s Worldwide Service and Support
with Zebra’s optional battery and carrying case1. Print on the spot Access repair support services anywhere around the globe through
and increase accuracy and productivity. Power through a full shift Zebra and its trusted network of more than 10,000 partners. Zebra
with the high-capacity battery. OneCare™ Maintenance Plans provide enhanced coverage that
exceeds standard warranty.
Zebra DNA for Printers

Confident and Secure Printing are Yours

Powered by our Link-OS™ operating system, the Zebra DNA suite of
software tools gets your printer up and running quickly and securely.
Print consistently and without interruption with a solution that’s
fully integrated and interoperable, and ready to evolve with your
business needs.

Update, Troubleshoot and Monitor, All from a Single Location

With Zebra’s Printer Profile Manager Enterprise, part of Zebra DNA,
you can easily manage, secure and troubleshoot your networked

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PRODUCT SPEC SHEET
ZD400 SERIES DESKTOP PRINTERS

Specifications Markets and

Applications
Retail
Standard Features Media and Ribbon Characteristics
• Shelf label
• Print methods: Thermal Transfer or Direct Thermal Label Length Minimum: 0.25 in./6.35 mm • Price markdown
• ZPL and EPL programming languages Maximum: 39.0 in./991 mm
• 5 status icon, 3 button user interface • Pharmacy label
• USB 2.0, USB Host Media Width ZD411: • Information label
• Printer setup mobile app for Android and iOS via BLE 0.585 in./15 mm to 2.36 in./60 mm
• Food safety label
(Bluetooth Low Energy 5) connection* ZD421 Direct Thermal: 0.585 in./15 mm to 4.25
in./108 mm • Receipts
* BLE is provided for use with Zebra printer setup mobile app only
• Real Time Clock (RTC) ZD421 Thermal Transfer Roll: 0.585 in./15 mm to • Deli label
• OpenACCESS™ for easy media loading 4.41 in./112 mm • Return tags
• Dual-wall frame construction ZD421 Thermal Transfer Cartridge: 0.585 in./15
Hospitality
• ENERGY STAR® certified mm to 4.65 in./118 mm
• Auto service
• ZebraDesigner Essentials–easy label design tool free at Media Roll Size Maximum outer diameter: 5.00 in./127 mm reminder
www.zebra.com/zebradesigner Core inner diameter: 0.5 in./12.7 mm and
• Ticketing
1.0 in./25.4 mm standard, 1.5 in./38.1, 2.0 in./50.8
Physical Characteristics • Event wristbands
mm and 3.0 in./76.2 mm using optional adapters
Dimensions ZD411 Direct Thermal: • Kiosks
Media Thickness ZD411: 0.0024 in./0.06 mm min;
8.6 in. L x 4.5 in. W x 6.0 in. H Healthcare
0.0075 in./0.1905 mm max. (tear-off mode only)
220 mm L x 115 mm W x 151 mm H
ZD421: 0.003 in. (0.08 mm) min.; • Specimen collection
ZD411 Thermal Transfer:
0.0075 in. (0.19 mm) max. • Prescription labeling
9.56 in. L x 5.46 in. W x 6.66 in. H
242.9 mm L x 138.7 mm W x 169.2 mm H Media Types Roll-fed or fan-fold, die cut or continuous with or • Lab management
ZD421 Direct Thermal: without black mark, tag stock, continuous receipt • Blood and IV bag
8.69 in. L x 6.98 in. W x 5.93 in. H paper, and wristbands labels
220.8 mm L x 177.5 mm W x 150.7 mm H
Ribbon Outside ZD411: 1.34 in./34 mm (74 m) • Patient ID wristband
ZD421 Thermal Transfer Roll:
10.5 in. L x 8.0 in. W x 7.44 in. H Diameter ZD421: 2.6 in./66 mm (300 m); 1.34 in./34 mm • Asset label
267 mm L x 202 mm W x 189 mm H (74 m) • Patient record label
ZD421 Thermal Transfer Cartridge: Ribbon Standard ZD411: 243 ft./74 m Government
10.0 in. L x 8.0 in. W x 7.0 in. H Length ZD421 Roll: 984 ft. /300 m; 243 ft. /74 m • Document tracking
254 mm L x 202 mm W x 177 mm H ZD421 Cartridge: 243 ft. /74 m
• Evidence tracking
Weight ZD411 Direct Thermal: Ribbon Ratio 1:4 ribbon to media (300 m) • Agency label
2.2 lb./1.0 kg 1:1 ribbon to media (74 m)
ZD411 Thermal Transfer: • Product label
3.59 lb./1.629 kg Ribbon Width ZD411: 1.3 in./33 mm–2.24 in./58 mm Transportation and
ZD421 Direct Thermal: ZD421 Roll: 1.33 in./33.8 mm–4.3 in./109.2 mm Logistics
2.98 lbs./1.35 kg ZD421 Cartridge: 4.3 in./109.2 mm
• Shipping label
ZD421 Thermal Transfer Roll:
Ribbon Core I.D. 300 m ribbon 1 in./25.4 mm • Receiving label
4.52 lbs./2.05 kg
74 m ribbon 0.5 in./12.7 mm • Packing slip
ZD421 Thermal Transfer Cartridge:
5.0 lbs./2.3 kg Operating Characteristics
Printer Specifications Operating Temp. 40° to 105° F/4.4° to 41° C
Operating System Link-OS Storage Temp. -40° to 140° F/-40° to 60° C
Resolution 203 dpi/8 dots per mm Operating Humidity 10% to 90% non-condensing
300 dpi/12 dots per mm (optional)
Storage Humidity 5% to 95% non-condensing
Memory 512 MB Flash; 256 MB SDRAM

Maximum Print ZD411: 2.2 in./56 mm for 203 dpi

Width 2.13 in./54 mm for 300 dpi
ZD421: 4.09 in./104 mm for 203 dpi
4.16 in./106 mm for 300 dpi
ZD421 Thermal Transfer Cartridge: 4.09 in./104
mm for 203 and 300 dpi
Maximum 6 in./152 mm per second (203 dpi)
Print Speed 4 in./102 mm per second (300 dpi)
Media Sensors Full width, moveable reflective/black mark sensor;
multi-position transmissive/gap sensor
Programming ZPL II; EPL 2; XML; ZBI; PDF Direct
Languages

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PRODUCT SPEC SHEET
ZD400 SERIES DESKTOP PRINTERS

Electrical Auto-detectable (PFC Compliant) 100-240VAC,

50-60Hz; ENERGY STAR certified; Energy Efficiency
Level VI certified; optional 2750 mAh battery;
Healthcare models include IEC60601-1 certified
power supply
Options and Accessories
Healthcare Our healthcare models have a white color scheme,
healthcare-compliant power supply, disinfectant-
ready, easy-to-clean plastics, a sealed button
interface, and UV-resistant housing
Media Handling Dispenser/Peeler: label peel and present with label
present sensor (field installable)
Cutter (field installable)
Communications Factory installed: Ethernet 10/100, dual radio Wi-Fi
5 (802.11ac) and Bluetooth 4.1; dual radio Wi-Fi 6
(802.11ax) and Bluetooth 5.3 (MIMO)
Field installable: Ethernet 10/100, dual radio Wi-Fi
5 (802.11ac) and Bluetooth 4.1; dual radio Wi-Fi 6
(802.11ax) and Bluetooth 5.3 (SISO); Serial RS-232
auto-sensing
Battery Provides power to the printer to support a full shift
of printing at maximum print speed; supports all
media handling options
Carrying Case1 Carrying case with shoulder strap and handles
makes it easy to bring your desktop printer and
battery to the point of application
Enclosed Power Supply Attached power supply accessory for cord-free
installation of the ZD421
Keyboard Display Unit ZKDU keyboard display unit for stand-alone
printing solution
Mounting Adapter Enables printer to be mounted in same location as
Bracket previous models including GK420 and LP/TLP2824

Fonts/Graphics/Symbologies
Barcode Ratios 2:1 and 3:1

1D Barcodes Code 11, Code 39, Code 93, Code 128, ISBT-128,
UPC-A, UPC-E, EAN-8, EAN-13, UPC and EAN 2-or
5-digit extensions, Plessey, Postnet, Standard
2-of-5, Industrial 2-of-5, Interleaved 2-of-5,
Logmars, MSI, Codabar and Planet Code
2D Barcodes Codablock, PDF417, Code 49, DataMatrix,
MaxiCode, QR Code, MicroPDF, Aztec
Fonts and Graphics 16 resident expandable ZPL II bitmap fonts,
two resident scalable ZPL fonts, five resident
expandable EPL2 fonts, native open-type font
support, Unicode compliant. China units include
SimSun simplified Chinese font
64 MB user available non-volatile memory,
8 MB user available SDRAM

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PRODUCT SPEC SHEET
ZD400 SERIES DESKTOP PRINTERS

Printers Supplies
For industry-leading quality, service and thermal printing expertise, choose
Zebra Certified Supplies to ensure consistent, optimized performance for your
Zebra printer.
Regulatory
IEC 60950-1, IEC 62368-1, EN55022 Class B, EN55024, EN55035, EN61000-
3-2, EN61000-3-3, FCC Class B, ICES-003, FCC 15.209; 15.247(d), IC RSS 247,
EN 300 328, EN 301 893, EN 62311, cTUVus CE Marking, VCCI, C-Tick, S-Mark,
CCC, CU, BSMI, KCC, SABS, IN-Metro, BIS, NOM
Environmental Compliance
Environment
• RoHS Directive 2011/65/EU; Amendment 2015/863
• REACH SVHC 1907/2006
For a complete list of product and materials compliance, please visit:
www.zebra.com/environment
Zebra DNA for Printers
Durable printers are essential, but it’s the software inside that will keep them
in action. Zebra DNA tools and applications for printers give you the ability to
optimize printer performance over the entire lifecycle, even as your business
needs evolve. For more information, please visit www.zebra.com/zebradna
Included In The Box
Printer, empty ribbon take-up core (0.5 in., thermal transfer models only) AC
power supply, power cord(s), USB cable, Quick Start Guide, Regulatory Guide
ZD421 Thermal Transfer includes (2) 300 m ribbon core adapters for non-Zebra
ribbon and additional empty ribbon take-up core (1 in.)
Recommended Services
Zebra OneCare maintenance plans provide peak performance and device
uptime while protecting your critical operations and your printers with defined
service levels. For more information go to www.zebra.com/zebraonecare
Zebra OneCare Comprehensive Coverage, including printheads,
Select normal wear and accidental breakage
Priority access 24x7 live technical support and
software updates
Advance Replacement and Express Shipping (Next
Day Device Replacement)
Standard Commissioning
Online Return Material Authorization (RMA) support
Zebra OneCare Comprehensive Coverage, including printheads,
Essential normal wear and accidental breakage
Priority access 8x5 live technical support and
software updates
Three-day depot repair turnaround time plus free
return ground shipping
Online Return Material Authorization (RMA) support
Note: Service availability may vary by region.

Product Warranty
ZD400 Series printers are warranted against defects in workmanship and
materials for a minimum period of 2 (two) years from the date of shipment.
Warranty varies by region. For complete warranty details, please visit
www.zebra.com/warranty
Footnotes
1. For ZD421 only. Does not fit when cutter or peeler attached.

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