06052019

1. REGISTER
Register your product: https://opengear.com/product-registration
For licensing information and access to source code, visit:
https://opengear.com/software-licenses

2. WHAT’S IN THE BOX?

1 2
ACM7004-2-L

1. NET1 & NET2*

4 5
3 2. Sim Slot 1 & 2
6 3. Serial Ports

4. CELL (Main)

5. CELL (Aux)

6. Power
*NET2 is the bulit-in switch on
1 2
ACM7004-5-L

ACM-4-5 units.

4 5
1 3
6 For the complete list of what’s inside the box, visit:
https://opengear.com/products/acm7000-resilience-gateway#inside
 4. LOG IN
After opening the box:
Browse to 192.168.0.1 (subnet mask 255.255.255.0) with a computer
DO NOT POWER ON RIGHT AWAY
on the same LAN as the console server. The device will also get a DHCP
address.
3. ASSEMBLE
If free-standing, attach the adhesive-backed rubber feet. If NOTE: The device has a self-signed SSL certificate. Untrusted
rack-mounted, attach the rack kit. connection errors appear. Click through the errors to the login page.

Screw the cellular antennas into the CELL (Main) and CELL (Aux)
connectors.

By default, the SIM slot 1 is active. Slide your carrier-provided mini SIM
into the SIM slot with contacts facing up. In the CLl and GUI, SIM slot 1
is referencing the bottom SIM slot.

Connect the NET1 port to your network. The NET2 port is inactive by
default. Refer to the User Manual for instructions to activate it.

NOTE: 7004-5 models have a single uplink port 1 x Ethernet/SFP (NET1)

as well a 4-port Ethernet switch (NET2) on the back of the unit.

Connect other devices to the serial and USB ports. Log in with username root and password default. Click Submit.

Plug in the 12V DC power supply. The welcome screen appears with a list of basic configuration
steps.
5. CHANGE ROOT PASSWORD 7. CHANGE ACCESS & FIREWALL SETTINGS
Click Serial & Network > Users & Groups. The console server’s firewall controls which protocols and services can
access which ports and devices. By default, the firewall only allows
Click Edit next to the root user. On the Edit an Existing User page, enter HTTPS and SSH access. To change settings, click System > Services
and confirm your new password. and click the Service Access tab.

Scroll to the bottom of the page and click Apply.

To permit IP access between devices
6. OPTIONAL: CHANGE IP SETTINGS on the network or management LAN,
DHCP is enabled by default. If desired, you can change to a static click System > Firewall. Click on the
IP. Click System > IP. Under the Network Interface tab, change the Forwarding & Masquerading tab, make
Configuration Method to Static IP. any changes, and click Apply.
8. CONFIGURE NET1 AND NET2 You can modify common settings including Baud Rate, Parity, Data Bits,
Stop Bits, and Flow Control as well as port connection settings including
Select System > IP. SSH, Telnet, Web Terminal, and RFC2217.

For NET1, click Network Interface and choose either DHCP or Static. Click Apply to save any modified settings.

For NET2, click Management LAN Interface. Uncheck Deactivate this

network interface to activate NET2. For Configuration Method, choose 10. ADD USERS AND GROUPS
DHCP or Static. To add a new user, click Serial & Network > Users & Groups. Scroll to
the bottom of the page and click Add User.
If you choose Static, enter an IP Address and Subnet Mask for the NET2
interface. If using OOB, these should correspond to your management Enter a Username and enter and confirm a Password. Select the
network. appropriate groups and scroll down to choose the Accessible Ports the
user is allowed to access.

9. CONFIGURE SERIAL & USB DEVICES

Click Serial & Network > Serial Port. Click Edit to modify a specific port.

Click Apply to create the new user account.

NOTE: You should create a new administrative user rather than 11. ACCESS DEVICE CONSOLES
continuing as the root user. To do so, add a new user to the admin group
with full access privileges. Log out and log back in as this new user for Your console server is now ready to access device consoles on your
all administrative functions. network, depending on the protocols you chose in Step 9.

To create a new group, click Serial & Network > Users & Groups. At the SSH:
end of the list of existing groups, click Add Group.
• To connect to the pmshell chooser menu, SSH to the console server
Enter a new group name in the Groups field. Select any appropriate and log in appending :serial to your username, e.g. root:serial.
Roles, Hosts, Ports, and RPC outlets. • To connect to a given console, SSH to the console server and
login adding the port number or port label to your username, e.g.
root:port02 or root:MyRouter.
• To connect directly to a given port, SSH to the console server at
TCP port 3000 + the port number, e.g. 3002 for serial port 2.

Telnet:

Telnet to the console server at TCP port 2000 + the port number,
e.g.2002 for serial port 2.

Web Terminal:

For console access using your browser, click Manage > Devices > Serial
and click the port’s Web Terminal link.
Click Apply to create the new group.
12. CONNECT CELLULAR MODEM You can find more information about cellular features in the Opengear
Knowledge Base under the FAQ > Cellular & Wireless section:
In the Opengear Management Console, select System > Dial.
https://opengear.com/cellular-wireless/
Click the Internal Cellular Modem tab. Check the Allow outgoing
modem communication radio button.

Enter your carrier’s Access Point Name in the APN field.

If cellular is not the primary network route, you may need to override the
provided DNS servers if you have issues with name resolution. Check
Override returned DNS servers and enter your DNS’s addresses.

Click Apply Modem Dial Settings.

13. CHECK MODEM STATUS

To check the status of the modem connection:

Select Status > Statistics.

Click the Failover and Out-of-Band tab.

Make sure the Always on Out-of-Band -- Internal Cellular Modem’s

Connection Status is Connected.

Check the modem’s allocated IP Address to see if it is public or private.

LIGHTHOUSE CENTRALIZED MANAGEMENT
Lighthouse is a powerful tool that simplifies the way you manage your
out-of-band network through a single pane of glass. Better control
and visibility provides 24/7 resilient access to your connected IT
infrastructure.

Lighthouse features:
• Centralized scalable administration and automation of nodes
• Easy to maintain user groups and permissions
• Secure accessibility for all connections using Lighthouse VPN
• Responsive UI designed and built for NetOps
• Integrated RESTful API

“Deployment is made very easy as Lighthouse learns about

attached devices during node enrollment and will dynamically
update itself as new devices attach.”
– Network Computing Magazine Product Review – Dec 2017

Ready to learn more?

Visit lighthouse.opengear.com to download
a free evaluation of Lighthouse (up to 5
nodes) and to learn more about Opengear’s
Centralized Management solutions.

© Copyright 2019 Opengear, Inc. All Rights Reserved.