Rebecca Ayorkor Akporh - Resume
Uploaded by
rebeccaakporh12Rebecca Ayorkor Akporh - Resume
Uploaded by
rebeccaakporh12REBECCA AYORKOR AKPORH
| 0547370715 | [email protected] |Accra -Ghana|
PROFESSIONAL SUMMARY
Detail-oriented and versatile professional with over 5 years of experience in customer service, inventory
control, and account management. Proven track of building and maintaining relationship with clients,
maintaining accurate records, assisting clients and resolving issues, and streamlining operations to
support organizational goals. Adept to multitasking, communication, and team collaboration, with a
strong foundation in marketing and administrative support.
CORE SKILLS
Office administration and record keeping | Customer service and relationship management | Inventory
control and stock reconciliation | Account receivable and financial documentation | Microsoft office
suite (Word, Excel, PowerPoint) | Time management and task prioritization | Verbal and written
communication | Problem solving and team collaboration.
PROFESSIONAL EXPERIENCE
StarTimes Ghana – Inventory Officer | August 2022 – Present
Maintained accurate inventory levels and reduced stock discrepancies by 95%
Improved inventory forecasting accuracy by 40% through collaboration with procurement
Implemented data verification processes ensuring 100% financial accuracy
StarTimes Ghana – Customer Service Executive | August 2019 – August 2022
Achieved 98% customer satisfaction through issue resolution and follow-ups
Increased active subscribers by 30% through targeted engagement strategies
Managed over 1,000 customer accounts with 90% data accuracy
Ghana Armed Forces Institute – Accounts Executive
Processed over 500 financial transactions with 100% accuracy
Prepared monthly bank reconciliation and supplier cheques
Support inventory counts improving stock accuracy by 95%
EDUCATION
University of Cape coast – B.Com Marketing (2019-2023)
Kumasi Technical University – HND Marketing (2014 – 2017)
REFERENCE
