You are the librarian of Delhi Jain Public School, Palam.
Write a letter to Oxford University Press,
Ghaziabad, placing an order for books. Mention at least 4 titles of the books to be supplied immediately.
Address yourself as Kalpana.
Delhi Jain Public School,
near Palam metro Station,
Palam
4thOct, 20XX
TheManager
M/s Oxford University Press Civil Lines,
Ghaziabad.
Subject:Supply of books for the School Library
Sir,
As a librarian of school, through this letter, I request you to place a bulk order for the supply of
books. The books are needed in the school library. The Principal has kindly consented to grant
money for the purchase of some books.
The list of books with their particulars is attached herewith.
List of Books:
S.No. Name of Books Authors or Publishers Copied required
1. HistoryofIndia L.Prashad 45
2. ModernTrigonometry BansiLal 40
3. ModernAlgebra S.K.Sen 55
4. TheNewAtlasoftheWorld FrankBros. 30
5. Wingsoffire A.P.J.AbdulKalam 25
6. TheAlchemist PauloCoelho 15
7. Thegoosebumps R.L.Stine 20
We would be pleased if you could provide us with a 20%discountonthe purchase of books. Besides,
we request you to give another 5% special discount that is usually granted to the institutional
buyers. It goes without saying that you will have to bear the mail and other expenses involved in the
dispatch and delivery of books.
Kindly deliver these books in their latest edition and in proper conditions and order not later than
th
25 November if our terms and conditions are acceptable to you.
Thanking you
Yours faithfully,
Kalpana.
(2) You are Sachin / Ravina of 14, Manglapuri, Palam Colony, NewDelhi,110045. You bought a pair of
shoes from M/s Shoe line, Halwasiya Market, Rakabganj, Lucknow. On unpacking them you found to your
surprise, that both the shoes are meant for your right foot. Write a letter of complaint to the Manager of
M/s Shoe line, asking for a replacement at their cost.
14,Manglapuri, Palam Colony,
NewDelhi,110045
7th May,2025
The Manager
M/s Shoeline,
Halwasiya Market, Rakabganj,Lucknow
Subject: Complaint about Defective Pair of shoes
Sir,
I purchased a pair of shoes on the receipt no.10579 from your shop on 5 thMay 2025. It is of XYZ brand and the
item no. is S15. On unpacking the box at home I found that both the shoes are of the right foot. I was shocked at
that time, Obviously, I cannot use right foot shoe for my left foot, therefore, I am requesting you to kindly replace
the pair of shoes with a new one or refund the money in my account. I will be thankful if the matter can be
attended to at the earliest.
Thanking you
Yours faithfully,
Sachin
(3) You are Kailash/Kusum of 148,ModelTown,Delhi,you wish to do a short term-course on
personality development. Write a letter to the Director, Personal care, Hyderabad enquiring
about the course- details.
148,Model Town
Delhi
28thAugust2025
The Director
Personal Care ,Hyderabad
Subject: Enquiry about short term course
Sir,
Through your advertisement, I have come to know that you provide a short term course on
personality development. I would like to join it as I am awaiting myclass10thresult and I am
free for about three months. Kindly furnish me with the following details:
Charges for personality development Course.
Timing and duration of the course.
Demo classes.
Early morning or late evening batches.
Online assistance provided by the institute.
Whether the institute provides registration facility.
The earliest available date for the examination.
Kindly inform me at the earliest so that I can join the course immediately, without wasting time.
Yours sincerely,
Kusum
You are Mohit / Mahima of RZG-37, Raj Nagar, Delhi, Write a letter to the General Manager J.T.C.
complaining about inadequate bus service in your area and requesting him to take urgent steps in the
matter.
RZG-37, Raj Nagar,
Delhi
31 March 20XX
The General Manager,
JTC Delhi
Subject: Poor Bus Service
Sir,
I would like to inform you that in our area i.e. Raj Nagar the bus service is very poor. Very few buses go through
our area which creates a lot of inconvenience to the people. Most of the time, people have to wait for the bus,
sometimes they have to wait more than 3 hours for a bus only. The area is a bit away and residents need to go to
every part of the city. Therefore, you are requested to arrange more buses in this area so that people do not face
the problem of transportation and people would save their time for other works. I hope you will take some action
and do the needful as soon as possible.
Thanking You
Yours sincerely,
Mohit.
You are Nalini, Hostel warden of ABC Matriculation School, Pune. Write a letter to the Sales Manager
Bharat Electronics and Domestic Appliances, Mumbai placing an order for a few fans, microwave ovens,
and geysers that you wish to purchase for the hostel. Also, ask for the discount permissible on the purchase.
ABC Matriculation School,
Civil Lines, Pune.
29 May 20XX
Sales Manager
Bharat Electronics and Domestic Appliances
Park Street Mumbai.
Subject: Placing an Order for Hostel
Sir,
We want to place a bulk order for the supply of fans, microwave ovens and geysers for our hostel at Kosikalan. It
would be very kind of you if you could send your terms and conditions for the supply of the above-mentioned
articles. The particulars of the items and their numbers to be supplied are given below:
If your rates and other terms and conditions suit us, we shall be pleased to place you the order. Therefore, kindly
send the rates and the discount permissible on the gross purchase and also terms of payment at the earliest.
Thanking you.
Yours faithfully,
Nalini
(Hostel Warden).
