Research Data Servcies
Research Data Servcies
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Abstract
Purpose – The purpose of this paper was to systematically collect and review all studies which have been conducted on research data services in
libraries across the globe.
Design/methodology/approach – Six world-renowned scholarly databases were searched and Preferred Reporting Items for Systematic Reviews
and Meta-Analyses guidelines were used for the identification and selection of eligible studies. The studies were then assessed using a well-
renowned framework for the quality assessment of research studies.
Findings – The results revealed that the libraries were engaged in providing different types of research data services such as identification,
acquisition, management and preservation of research data. They also arranged training programs, supported the publishing and sharing of data
and dealt with the licensing and copyright issues related to data.
Research limitations/implications – The results of this study would be helpful for researchers and organizations, especially those engaged in
educational activities, in understanding the current scenario of research data services in the world libraries. Furthermore, the findings offer valuable
insights to library professionals regarding the types of research support services available globally. This would enable them to play an integral role in
planning, designing and implementing such services in their libraries.
Originality/value – To the best of the authors’ knowledge, this study is the first of its kind that systematically collects and reviews the literature on
research data services in libraries worldwide.
Keywords Data management, Data services in libraries, Library and research data, Research data, Research data services,
Researchers and research data
Paper type Literature review
The current issue and full text archive of this journal is available on Emerald
Insight at: https://www.emerald.com/insight/2398-6247.htm
Received 10 April 2021
Revised 15 August 2021
15 February 2022
Information Discovery and Delivery 12 April 2022
© Emerald Publishing Limited [ISSN 2398-6247] 26 May 2022
[DOI 10.1108/IDD-04-2021-0044] Accepted 15 September 2022
Research data services in libraries Information Discovery and Delivery
Muhammad Safdar et al.
and digital literacies), and raising societal awareness in this This study is intended to identify the type of research data
digital age (Ashiq et al., 2020). services reported in libraries and methods used to conduct the
Presently, libraries offer numerous traditional as well as reviewed literature Another purpose of this study was to
knowledge-based services to their users and are one of the main identify the quality of the reviewed studies and research trends
stakeholders in institutional research activities (Flores et al., on the topic under the study. The review is finalized in March
2015; Johnson et al., 2012). However, they routinely face 2021 and structured into multiple sections such as research
various challenges, especially from policymakers, and are questions investigated and methodology used in the study,
required to justify their presence in contemporary institutions. results on the topic, discussion to compare the findings with the
The fast-paced developments in information and previous literature, implications, limitations and conclusion of
communication technologies, the increasing trend in research the study.
and the decreasing library budgets further aggravate the
situation in educational institutions worldwide. Despite all Research questions
these issues, this challenging environment also brings The aim of the study is to shed light on the type of research data
opportunities for libraries to innovate and develop services that services reported in libraries and methods used to conduct the
can facilitate research and development at their institutions in reviewed literature. The review also aimed to identify the
these difficult times (Corrall et al., 2013; Kennan et al., 2014). quality of the reviewed studies and research trends on the topic
Consequently, innovative research support services are the under the study. Therefore, the following research questions
leading trend in higher education institutions (Pryor et al., were framed to achieve the study’s aim:
2014). Some researchers consider them “ground-breaking” in
higher education (Hswe and Holt, 2011; Sanjeeva, 2018), Q1. What types of research data services studies have been
whereas others (Cox and Tam, 2018) consider them to be a reported so far in libraries?
black-box of research for academic libraries that can be opened
Q2. What methods were used to explore the research data
with the support of all concerned stakeholders, i.e. researchers,
services in libraries?
faculty and students. Keeping this in mind, library
professionals need to stay abreast of all emerging research Q3. What is the quality level of the reviewed studies?
services and related trends and be involved in research data
services. These services encompass multiple research-related Q4. What are the trends of research in research data services
tasks such as supporting researchers in planning, collecting, in libraries across the globe?
describing, preserving, discovering as well as analyzing research
data. They enable library professionals to support researchers
in the research data life cycle (Flores et al., 2015; Volentine Methodology
et al., 2017). Furthermore, these services not only facilitate
This research study was conducted using the systematic
researchers but also make libraries relevant in the current
literature review method and the preferred items for systematic
environment. They also raise them to a position of strength in
reviews and meta-analysis guidelines (PRISMA) were used
their receptive organizations in this era of budgetary constraints
(Moher et al., 2015) to conduct this review. PRISMA
and competitive research. Consequently, library professionals
guidelines provide a comprehensive checklist for conducting a
have made concerted efforts to re-orient themselves and offer systematic review (Meert et al., 2016). PRISMA guidelines are
innovative services to cater to the needs of their users (Cox, also considered vital for researchers aiming to produce a quality
2018). systematic review and judge (critically) the research produced
Several researchers have investigated research data services in different subjects and different geographical locations of the
(Cox et al., 2015; Ince et al., 2021; Joo and Peters, 2020; world (Moher et al., 2009).
Koltay, 2017) and have emphasized that an in-depth
exploration of research data services was needed (Zaidane and Search strategy
Koizumi, 2019). However, researchers identified a dearth of a The following keywords were used to conduct a systematic
literature on the topic under this study. Therefore, this search of the related literature: “research data and library or
systematic literature review was conducted to report a libraries” OR “research data service or research data services and
comprehensive view of the research being conducted on library or libraries” OR “data service or data services and library
research data services across the globe and to fill the research or libraries” OR “research service or research services and library
gaps. It is hoped that this scholarly effort would support faculty, or libraries” OR “research data management and library”.
students and researchers in getting acquainted with the Total 6 world-renowned databases such as Education
research data services being offered in the world libraries and Resources Information Center (ERIC), Scopus, Information
might play an integral role in facilitating them in demanding Science & Technology Abstracts (LISTA), Library and
such services, if not available in their libraries. This study would Information Science Abstracts (LISA), Web of Science (WoS)
help educational institutions, libraries and information science and Google Scholar were searched to retrieve the relevant
professionals to know the current scenario of the world studies on the topic under this systematic review.
libraries’ research data services. It would also play a vital role in
helping them in designing and offering innovative research data Studies’ selection and exclusion criteria
services in their libraries to support the academic and research Studies reporting research data services and published in the
activities of their users. English language were reviewed in the study. Research contents
Research data services in libraries Information Discovery and Delivery
Muhammad Safdar et al.
produced in a language other than English were excluded. However, medical literature reports numerous checklists for
However, no exclusion criterion regarding the year of judging the quality of qualitative and quantitative research
publication of a study was applied. Therefore, publications (Boynton and Greenhalgh, 2004; Khan et al., 2011; Kmet
published in any year were eligible for inclusion. Similarly, et al., 2004) and various researchers have used different
there were no limitations imposed about the region of the checklists to conduct systematic reviews. The authors choose
published studies. All contents types such as journal research Boynton and Greenhalgh’s (2004) checklist to judge the quality
articles, conference papers, dissertation and theses were of the selected studies in this review. Several other researchers
considered for this systematic review. However, books were have also used this checklist for assessing the quality of research
excluded, given the lengthier nature of a book. in previously conducted systematic reviews (Rafique and
Mahmood, 2018; Safdar et al., 2020).
Data extraction In this review, researchers considered 6 dimensions to
Criteria regarding the selection of studies for this scholarly work evaluate the quality of the selected studies. These included
are explained in Figure 1. The details of the screening, selection scores related to research questions and objectives, sample size,
and exclusion of the studies are also documented in the figure. scale, responses, coding, analysis of data and presentation of
In total, 3,511 relevant records were retrieved from 6 well- the research findings. The maximum possible score was 13 for a
reputed research databases, namely, ERIC, Scopus, LISTA, study that fulfilled the entire criteria. However, majority (19) of
LISA, WoS and Google Scholar. The researchers selected the the studies’ quality score remained between 8 and 13. This
relevant studies in two stages. First, by scanning the collected shows that research conducted on the topic under the study is
studies’ titles and abstracts, and second, by the reading of full- of good quality.
text publications of the studies. A total of 26 studies were
chosen for the review after applying the exclusion criteria. The
Results
authors then created a table for the extraction of the data
related to authors, publication years, countries, population, Researchers searched six world-renowned scholarly databases
sampling (size), services related to research data, scales used such as ERIC, Scopus, LISTA, LISA, WoS and Google
from the selected studies. Scholar and identified 3,511 potential records for the review.
Following the PRISMA guidelines, each study’s title was then
Assessment of studies’ quality scanned. All duplications and irrelevant results were also
Assessment of research studies to be considered for a review removed. The process helped to identify and retrieve eighty-
(systematic) is critically important. Non-availability of a single seven (n = 87) full text potentially relevant records. A total of 61
(agreed) definition regarding studies’ quality makes it quite (n = 61) records were further excluded, as they did not meet the
challenging to assess research quality (Kitchenham, 2004). devised inclusion criteria. In the end, 26 (n = 26) studies were
Identified by manual
Databases search
search (n = 23)
records, n = 3511
• Language other
than English.
Potentially relevant records after
screening title and abstracts
(n = 92)
Records excluded
(n=5)
• Full text not found
Eligibility
found to be eligible for this study. Table 1 presents the details of to policy development, licensing and other issues associated
the characteristics of the selected studies such as country, with the copyright protection of data.
publication year, population, sample size, types of research data
services and data collection tool used in the study. Range of the years of publication and population of the
reviewed studies
Research data services in libraries The data presented in Table 1 explains that the publication
year of the reviewed studies ranged from 2013 to 2020 and
Services related to identification, access, organization, most of the research studies (23) collected the data from the
sharing of research data library professionals or from the library websites.
The results presented in Table 1 reveal that libraries were
offering different types of research data services to help support
Methods and types of data collection scales used in the
research-related activities in academic institutions. These reviewed studies
services included the identification, location and acquisition of Among the 26 studies that were reviewed, nine had used the
data. The systematic review also highlighted that libraries also questionnaire method, two had used the interview method and
offered research data services related to the organization, two had used both interview and questionnaire methods for
dissemination and sharing of data to their patrons. data collection. Surprisingly, 13 studies, out of 26, had not
explicitly mentioned the technique used for data collection.
Facilitating researchers identify platforms offering Furthermore, only 5 studies shared details of the scales used
research support services in the research process, and the remaining 21 studies did not
Libraries were found to support researchers in leveraging mention anything in that regard. This, non-reporting about the
platforms offering research support services to access extended scale used in the research, contributed toward reducing the
services related to their research. maximum quality score of the reviewed studies.
For this systematic literature review, the researchers used
Research-related training and logistic support services Boynton and Greenhalgh’s (2004) guidelines for assessing the
for researchers quality of the studies reviewed. The results presented in
The reviewed studies reported various research support Table 2 highlight that the score of the studies included in this
services which offered logistical support to researchers in review ranged from 6 to 13. The reviewed studies scored lowest
sharing and managing the computer-related facilities such as for the instrument, as most of the research studies had not
software, hardware and internet needed to manage their reported pilot testing, validity and reliability of the used scales.
research data. The reviewed research indicated that training Furthermore, 10 studies had not shared any information about
opportunities for working with research data and its the tools that were used in the research. This resulted in the
management were also being provided by libraries, and they lowest score for research instruments. Despite this, majority
arranged workshops and seminars to train researchers in the (19) of the reviewed research papers scored from 8 to 13.
efficient and smooth handling of research data. The results of this study highlighted that the USA was
leading (seven studies) the way in research on research data
Research consultancy, analysis, publishing, handling services in libraries. There was also a visible trend toward
and management of metadata services collaborative research (six studies) among researchers
The systematic review also highlighted that the research data belonging to different countries (Figure 2).
services related to the handling and management of metadata
were also available for researchers. For such services, libraries Publishing journals and databases/sources
tended to provide consultancy services to the researchers for Results presented in Table 3 confirmed that journal Journal of
the creation and handling of metadata files. Furthermore, the the Australian Library and Information Association and database
studies confirmed that libraries provided support in the “Taylor & Francis Online” stood first in terms of having studies
analysis, data visualization and citation-related tasks. Services (three and four, respectively) on the topic. Detailed results are
related to the publication of research were also identified in the presented in Table 3.
reviewed research.
Discussion
Institutional repository, preservation and copyright The detailed review of the relevant studies revealed that
related services libraries were offering research data services in terms of
The systematic review also highlighted that libraries developed identification and acquisition of data. These results are in line
and maintained institutional repositories for the organization with those of previous research studies (Meert et al., 2016;
and storage of research data. It can be maintained that this Mounce, 2010; Todd and Kuhlthau, 2005), which had
service, ultimately, ensured the long-term safe storage of the concluded that libraries supported researchers in identifying
institutional research data and played a pivotal role in providing and acquiring research-related contents and acted as research
access to research data in the future. In addition to the services support entities. The results also highlighted that libraries
mentioned above, libraries were also offering services such as supported researchers in identifying other avenues of gaining
curation, data mining and preservation of data to support research support services related to their research data. Gibson
research in their institutions. Finally, the findings of the et al. (2009) had also pinpointed that libraries supported their
reviewed studies showed that libraries provided services related researchers in collecting information about research support
Table 1 Characteristics of included studies
Scale used
(Adopted,
adapted, or
self-developed)
Type of research (NR denotes Data collection
Study Country Population Sample size data service not reported) technique
Faniel and USA Library professionals 36 Data management plan, data submission, data NR Interview
Connaway (2018) management
Chiware and Botswana, Lesotho, Library professionals 57 IR support, data sources’ usage and Adapted Questionnaire
Becker (2018) Malawi, Namibia, South and IT professionals identification, support regarding geospatial
Africa, Swaziland, analysis and GIS, purchase of data, advice to
Zambia and Zimbabwe acquire, subscribe, copyright sand patents,
Muhammad Safdar et al.
Scale used
(Adopted,
adapted, or
self-developed)
Type of research (NR denotes Data collection
Study Country Population Sample size data service not reported) technique
Shelly and Australia Websites 13 Policy related to research, management and NR NR
Jacksonm (2018) open access support, guides, storage,
repository, research data storage
Pinfield et al. UK Liberians 26 Support regarding plans for management of NR Interviews
Muhammad Safdar et al.
Scale used
(Adopted,
adapted, or
self-developed)
Type of research (NR denotes Data collection
Study Country Population Sample size data service not reported) technique
Tripathi et al. India Libraries 47 Trainings stuff, manuals, data management NR NR
(2017) plan, maintenance and preservation, publishing
and depositing data, description of data and file
formats, managing and handling data,
organization and saving data of qualitative
nature, referencing and citation of data,
Muhammad Safdar et al.
Chawinga and South Africa Researchers and 169 Computers, repository, software, flash disks, NR Questionnaire
Zinn (2020) Librarians hard drive, accounts for emails, commercial and interview
service, compact disks (hardware, software, and
internet support)
Chiware (2020) South Africa Libraries 13 Creation and management of data systems, Adapted Questionnaire
data management, analysis, interpretation and
preservation, development of software and
policies, security as well as quality control,
standardization and manipulation of metadata,
programming of languages, promotion
regarding open access and data sharing, data
literacy and best practice related teaching, data
interview to assess needs, advice for copyrights,
support to access data, training
Si et al. (2019) USA, UK, China, Libraries 101 Research data management, open access, NR NR
Australia, Canada, scholarly publication, research impact, guides,
Sweden, Singapore, recommendation for research and related tools
New Zealand, The
Netherlands, Ireland,
Denmark, Switzerland,
Finland, Belgium
Tammaro et al. Australia, Austria, Libraries, research 26 Instructions, referencing, outreach, access, NR Questionnaire
(2019) Canada, Germany, centers, departments, preservation and policy, data management, and interview
Netherland, Sweden, data services and system design, support related to research,
Information Discovery and Delivery
Scale used
(Adopted,
adapted, or
Muhammad Safdar et al.
self-developed)
Type of research (NR denotes Data collection
Research data services in libraries
Study Country Population Sample size data service not reported) technique
Féret and Cros France Library 1 Data management and related plans, preserving NR NR
(2019) data
Hamad et al. Jordan Library Professionals 215 Databases’ subscription, support regarding use NR Questionnaire
(2019) of databases, sharing and management of data
as well as trainings on use of citation
management and data analysis software
Li, Dressel and USA Library 1 Awareness and education for management of NR NR
Hersey (2019) data and its plans, data reference, help to
purchases, licensing of tools and datasets
related to analysis of data, analysis and
visualization of data related trainings, data
preservation, reuse, GIS, sharing and publishing
related support
Yoon and Schultz USA Libraries 185 Planning, consultation, publishing, sharing, and Adapted Questionnaire
(2017) depositing
Information Discovery and Delivery
Research data services in libraries Information Discovery and Delivery
Muhammad Safdar et al.
service providers. Furthermore, services related to the Tenopir et al., 2017) have emphasized that the provision of
organization, dissemination and sharing of data were being relevant training was vital for libraries in supporting research.
provided to patrons. These results are also consistent with past These results highlight the efforts being made by today’s
literature (Bains, 2017; Daland, 2016; Todd and Kuhlthau, libraries to fulfilling the changing requirements of their
2005) findings that had found that libraries offer such services researchers and facilitating them where ever possible. They also
(organization, dissemination and sharing of data). Hence, it showcase the importance of libraries to the research community
can be maintained that role of libraries as research support and policymakers.
department cannot be ignored. The study results have also This systematic review found the availability of consultancy
reiterated the importance of libraries in information services for researchers regarding the preparation and
acquisition, organization and dissemination; all functions management of the metadata of the produced data. These
which are critical requirements of today’s researchers while services are perhaps because of the current issues, being faced
conducting research in their areas of studies. No doubt, services by researchers, regarding everchanging technology as well as
identified in the reviewed studies are not only the demand of handling and management of research data. Ragon (2019) and
library users of the day but also a requirement of institutions of Tenopir et al. (2017) also indicated that libraries offered
the current era. consultancy services for handling and the management of data.
Another finding of the study was that libraries were providing Such services might also be due to the necessity of data security
hardware, software and internet-related facilities to researchers. as, in the current era, it is important to keep track of records
These results are in line with what has been reported previously and ensure proper data storage and security. Such services
(Ayyanar et al., 2019; Egharevba, 2018). Libraries facilitate make the backbone of data management and are valued by
researchers concerning their ICT requirements, something that present and future researchers. Data management has a central
is the need of the hour and are adapting with the evolving role in the execution of successful research, and it is
technological requirements of the researchers. Doubtlessly, encouraging to see that libraries are venturing into this domain
technological services are considered an integral part of library of research data. However, it has been opined that the
services in this technology-led era. It was, however, noted that developing world libraries need to make further strides in this
the developed countries, such as the USA, were leading the way arena if they are to align themselves with the modern research
in the establishment of innovative research data services. requirements of their dynamic customers.
Developing countries need to follow suit by offering innovative The review disclosed that libraries were offering research
research services to their library users. This can play a pivotal data support services such as analysis, publishing and
role in blurring the concept of decreasing role of libraries visualization of research data to their users. These results are
toward academia and research in the technological era. similar to those of previous studies (Bains, 2017; Borrego
The review indicated that libraries supported researchers et al., 2018). Nowadays, libraries are considered to the
regarding research data management by providing training primary research support service providers within
opportunities. In the current era, it is evident that library organizations. They play an integral role in the overall
professionals are involving themselves in the training sessions research process. The libraries have also reported supporting
for their library users to support their academic- and research- their researchers by developing institutional repositories for
oriented tasks. Several researchers (Southall and Scutt, 2017; the storage of the produced data. Bains (2017) has similarly
Research data services in libraries Information Discovery and Delivery
Muhammad Safdar et al.
Future research directions Cha, S.H. and Kim, T.W. (2015), “What matters for students’
use of physical library space?”, The Journal of Academic
This systematic review confirms that the developed countries
Librarianship, Vol. 41 No. 3, pp. 274-279, doi: 10.1016/j.
have focused more on the research data services investigation as
acalib.2015.03.014.
compared to the developing countries. This finding highlights Chawinga, W.D. and Zinn, S. (2020), “Research data
the need for further research on research data services in the management at an African medical university: implications for
developing world libraries. Further investigation on research academic librarianship”, The Journal of Academic Librarianship,
data services is also needed by including data from the library Vol. 46 No. 4, pp. 1-10, doi: 10.1016/j.acalib.2020.102161.
users (especially researchers) because the majority of the Chiware, E.R. (2020), “Data librarianship in South African
reviewed studies (23) had collected data either from the library academic and research libraries: a survey”, Library
professionals or other library sources such as library websites Management, Vol. 41s Nos 6/7, pp. 401-416, doi: 10.1108/
and had neglected the user perspective. This could help in LM-03-2020-0045.
obtaining a clearer picture of the current research data services Chiware, E. and Becker, D.A. (2018), “Research data
in the libraries. Furthermore, this review identified only two management services in Southern Africa: a readiness survey of
research studies that used mixed methods research philosophy. academic and research libraries”, African Journal of Library
This scenario demands need of research regarding status of Archives and Information Science, Vol. 28 No. 1, pp. 1-16,
research data services in libraries by collecting data using mixed available at: www.ajol.info/index.php/ajlais/article/view/174148
method research. This could help in getting more clearer Corrall, S., Kennan, M.A. and Afzal, W. (2013),
picture of the research data services in libraries. Future research “Bibliometrics and research data management services:
should also investigate why the researchers hesitate to report emerging trends in library support for research”, Library
the types of scales (adapted, adopted, self-developed) used to Trends, Vol. 61 No. 3, pp. 636-674, available at: https://
collect data in studies. Finally, another avenue of future muse.jhu.edu/article/508619.
research could be a study of why libraries, especially those from Cox, J. (2018), “Positioning the academic library within the
the developing world, are lacking in offering research data institution: a literature review”, New Review of Academic
services. Librarianship, Vol. 24 Nos 3/4, pp. 217-241, doi: 10.1080/
13614533.2018.1466342.
Cox, A.M., Kennan, M.A., Lyon, L. and Pinfield, S. (2017),
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