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Lech Bukowski
Reliable, Secure
and Resilient
Logistics
Networks
Delivering Products in a Risky
Environment
Reliable, Secure and Resilient Logistics Networks
Lech Bukowski
123
Lech Bukowski
WSB University
Kraków, Poland
This Springer imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
This book is dedicated to my wife Ewa
with thanks for over 50 years of good life
together.
Preface
vii
viii Preface
(a) The complexity of logistics systems and the emergent nature of their properties.
Modern supply chains are complex engineered system of systems (usually with
a network structure) whose properties, due to multiple interdependency rela-
tions between their constituent elements and the environment, are of emergent
character, therefore it is not possible to determine them solely on the basis of
inherent properties of constituent elements.
(b) Multifaceted issues.
A comprehensive approach to logistics systems requires consideration of three
basic aspects, namely:
• The spatial extension of the logistics infrastructure and its surroundings,
where the boundary between the system and its surroundings is usually
vague or fuzzy;
• Temporary continuity and variability of logistics processes in terms of the
so-called ‘Life cycle’ and sustainability;
• A holistic approach from a technical, economic and socio-ethical perspective.
(c) Imperfection of available knowledge and decision-makers.
Knowledge, on the basis of which decisions are made, is based in many cases on
uncertain, incomplete and ambiguous data and information, therefore it is
imperfect. Furthermore, decision-makers are guided in practice by the principle
of limited (or bounded) rationality which means a large impact of the subjective
assessment of both the current situation and the utility value of the decision taken.
(d) The importance of the role of risk in making decisions.
Modern logistics networks should be designed and implemented in order to
provide them with the highest possible level of reliability, security, safety and
resilience. However, one of the basic objectives of logistics management, both
strategic and operational, should be rational risk and continuity management,
with particular emphasis on disruption-tolerant operating.
The aim of this work is to synthesise current knowledge in the field of designing,
testing and evaluation of logistic networks subjected to disturbances from a variable
and uncertain environment, and on this background to present a new concept of
dependable product delivery assurance. In order to quantitatively assess depend-
ability, the service continuity oriented approach has been applied. This approach is
based on the methodology of service engineering and is closely related to the idea
of resilient enterprise as well as to the concept of disruption-tolerant operation.
On this basis a framework for evaluation of logistic networks operational risk and
dependability has been developed and its applicability shown in several practical
examples.
The content of the book has been divided into six main parts. In the first of them—
Introduction—an analysis of the logistic concepts development was made. On this
basis, a system of concepts and definitions on which modern logistics is based has
been proposed. In Chap. 2 the concept of imperfect knowledge was presented as the
foundation for further considerations. Assessment knowledge about engineered
systems is based on imperfect data and information obtained within the imperfect
Preface ix
knowledge chain. Therefore, the process of knowledge creating and managing must
take into account uncertainty modelling methods. The measure of excellence of
acquired knowledge is knowledge maturity level which forms the foundation for
imperfect knowledge based concept of risk. The proposed operational risk model is
based on these assumptions.
Chapter 3 was devoted to the description of engineered systems based on
imperfect knowledge. A full description of the assessed system will be carried out
both in terms of system and process approach using both topology- and flow-based
methodology. The infrastructure description pays particular attention to its com-
plexity and dependencies between elements of the structure, especially in the case
of global supply networks. Instead, the process approach is based on the service
engineering principles to describe the specificity of the delivery processes (supply,
demand and distribution) as accurately as possible. A quantitative description of the
system will contain both performance and operationality related measures.
Designing complex engineered system for the risky environment is a compre-
hensive process including two main steps, namely creating reliable system’s
infrastructure and assurance process continuity. In case of logistics networks
architecting reliable engineered system of systems is based on the principle of High
Reliability Organisations, whereas the process continuity ensuring is established on
the concept of Resilient Enterprise. Detailed describing of the system designing
process can be found in Chap. 4.
Modelling and simulation of logistics networks is divided into four main stages:
modelling of logistic infrastructures using an agent based approach, modelling of
logistic processes applying a dynamic based approach, modelling of demand
variation using a probabilistic approach, and modelling of disturbances with an
event driven approach. All these processes are described in Chap. 5.
Chapter 6 is a summary of previous chapters and serves as their practical
illustration. A general framework for Evaluation of Logistic Networks Operational
Risk and Dependability—ELNORD has been proposed, and tree different examples
of its application presented. First example concerns a modified PFMEA method
(Process Failure Mode and Effects Analysis) as representative of a risk-oriented
static approach. Next example is an expert system with fuzzy reasoning based on a
process-continuity oriented approach. The last one uses a vulnerability related
dynamic approach to create an expert system with agent-based simulation.
The end of the book constitute: conclusions and concluding considerations and
terminology of the most important terms used in the book (Appendix).
xi
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 A Brief History of Logistics Development . . . . . . . . . . . . . . . . . . 1
1.2 Defining the Key Terms in Logistics . . . . . . . . . . . . . . . . . . . . . . 4
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2 Assessment Knowledge About Engineered Systems . . . . . . . . . . . ... 9
2.1 Concept of Imperfect Knowledge . . . . . . . . . . . . . . . . . . . . . ... 9
2.1.1 From Knowledge Pyramid to Imperfect Knowledge
Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1.2 Data and Information Imperfection . . . . . . . . . . . . . . . . . . 12
2.1.3 The Process of Knowledge Creating and Managing . . . . . . 17
2.1.4 Knowledge Maturity Assessment . . . . . . . . . . . . . . . . . . . 21
2.2 Uncertainty Modelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2.2.1 General Concept of Uncertainty . . . . . . . . . . . . . . . . . . . . 23
2.2.2 Uncertainty Modelling Methods . . . . . . . . . . . . . . . . . . . . 29
2.3 Imperfect Knowledge Based Concept of Risk . . . . . . . . . . . . . . . . 35
2.3.1 Defining Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
2.3.2 The Role of Background Knowledge in Risk Analysis . . . . 37
2.3.3 Risk Types and Its Metrics . . . . . . . . . . . . . . . . . . . . . . . . 41
2.3.4 Modelling Operational Risk Based on the Imperfect
Knowledge Concept . . . . . . . . . . . . . . . . . . . . . . . . . . ... 54
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... 57
3 Describing Engineered Systems . . . . . . . . . . . . . . . . . . . . . . ....... 59
3.1 Infrastructures—Topology-Based Methodology . . . . . . . ....... 59
3.1.1 System Approach—Systems Engineering . . . . . . ....... 59
3.1.2 Complexity and Emergence—System of Systems
and Network Organisation . . . . . . . . . . . . . . . . . ....... 67
xiii
xiv Contents
xvii
xviii Abbreviations
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