Management Information Systems 13th Edition Kenneth

C. Laudon latest pdf 2025

https://ebookultra.com/download/management-information-systems-13th-
edition-kenneth-c-laudon/

★★★★★
4.7 out of 5.0 (23 reviews )

Download PDF Now

ebookultra.com
 Management Information Systems 13th Edition Kenneth C.
Laudon

EBOOK

Available Formats

■ PDF eBook Study Guide Ebook

EXCLUSIVE 2025 ACADEMIC EDITION – LIMITED RELEASE

Available Instantly Access Library

We have selected some products that you may be interested in
Click the link to download now or visit ebookultra.com
for more options!.

Essentials of Management Information Systems 8th Edition

Jane P. Laudon

https://ebookultra.com/download/essentials-of-management-information-
systems-8th-edition-jane-p-laudon/

Management Information Systems 1st Edition Heather Gray

https://ebookultra.com/download/management-information-systems-1st-
edition-heather-gray/

Management Information Systems 10. Edition Raymond Mcleod

Jr

https://ebookultra.com/download/management-information-
systems-10-edition-raymond-mcleod-jr/

Enterprise Information Systems Concepts Methodologies

Tools and Applications 1st Edition Information Resources
Management
https://ebookultra.com/download/enterprise-information-systems-
concepts-methodologies-tools-and-applications-1st-edition-information-
resources-management/
Strategic Management of Information Systems in Healthcare
1st Edition Phd

https://ebookultra.com/download/strategic-management-of-information-
systems-in-healthcare-1st-edition-phd/

Geographic Information Systems in Transportation Research

1st Edition J.-C. Thill

https://ebookultra.com/download/geographic-information-systems-in-
transportation-research-1st-edition-j-c-thill/

Physical Geology 13th Edition Charles C. Plummer

https://ebookultra.com/download/physical-geology-13th-edition-charles-
c-plummer/

Understanding Information Retrieval Systems Management

Types and Standards 1st Edition Marcia J. Bates

https://ebookultra.com/download/understanding-information-retrieval-
systems-management-types-and-standards-1st-edition-marcia-j-bates/

Selected Readings on Information Technology and Business

Systems Management 1st Edition In Lee

https://ebookultra.com/download/selected-readings-on-information-
technology-and-business-systems-management-1st-edition-in-lee/
 GLOBAL
EDITION

Management
Information Systems
Managing the Digital Firm
THIRTEENTH EDITION

/IRRIXL'0EYHSRˆ.ERI40EYHSR
 Management
Information
Systems
MANAGING THE DIGITAL FIRM

THIRTEENTH EDITION

GLOBAL EDITION

Kenneth C. Laudon
New York University

Jane P. Laudon
Azimuth Information Systems

Boston Columbus Indianapolis New York San Francisco Upper Saddle River
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
Editor in Chief: Stephanie Wall Senior Production Project Manager: Karalyn Holland
Executive Editor: Bob Horan Senior Manufacturing Controller, Production, International: Trudy Kimber
Editorial Assistant: Ashlee Bradbury Creative Director: Blair Brown
International Publisher: Laura Dent Senior Art Director: Janet Slowik
International Programme Editor: Leandra Paoli Cover Designer: Jodi Notowitz
Director of Marketing: Maggie Moylan Cover Image: Marco Rosario Venturini Autieri/Getty
Executive Marketing Manager: Anne Fahlgren Media Editor: Denise Vaughn
International Marketing Manager: Dean Erasmus Media Project Manager: Lisa Rinaldi
Senior Managing Editor: Judy Leale Full-Service Project Management: Azimuth Interactive, Inc.

Pearson Education Limited

Edinburgh Gate
Harlow
Essex CM20 2JE
England

and Associated Companies throughout the world

Visit us on the World Wide Web at:

www.pearson.com/uk

© Pearson Education Limited 2014

The rights of Kenneth C. Laudon and Jane P. Laudon to be identified as authors of this work have been asserted by them in accordance with the
Copyright, Designs and Patents Act 1988.

Authorised adaptation from the United States edition, entitled Management Information Systems: Managing the Digital Firm, 13th Edition,
ISBN: 978-0-13-305069-1 by Kenneth C. Laudon and Jane. P. Laudon, published by Pearson Education © 2014.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise, without either the prior written permission of the publisher or a licence permitting restricted copy-
ing in the United Kingdom issued by the Copyright Licensing Agency Ltd, Saffron House, 6–10 Kirby Street, London EC1N 8TS.

All trademarks used herein are the property of their respective owners. The use of any trademark in this text does not vest in the author or publisher
any trademark ownership rights in such trademarks, nor does the use of such trademarks imply any affiliation with or endorsement of this book by
such owners.

Microsoft and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related
graphics published as part of the services for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind.
Microsoft and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all warranties and
conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title and non-infringement. In no event shall
Microsoft and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of
use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of
information available from the services.

The documents and related graphics contained herein could include technical inaccuracies or typographical errors. Changes are periodically added to
the information herein. Microsoft and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s)
described herein at any time. Partial screen shots may be viewed in full within the software version specified.

Microsoft® and Windows® are registered trademarks of the Microsoft Corporation in the U.S.A. and other countries. This book is not sponsored or
endorsed by or affiliated with the Microsoft Corporation..

Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on the appropriate page within
the text.

ISBN 13: 978-0-273-78997-0

ISBN 10: 0-273-78997-X

British Library Cataloguing-in-Publication Data

A catalogue record for this book is available from the British Library

10 9 8 7 6 5 4 3 2 1
17 16 15 14 13

Typeset in 10.5/13 ITC Veljovic Std Book by Azimuth Interactive, Inc.

Printed and bound by Courier/Kendallville in The United States of America

The publisher's policy is to use paper manufactured from sustainable forests.

About the Authors

Kenneth C. Laudon is a Professor of Information Systems at New York University’s Stern

School of Business. He holds a B.A. in Economics from Stanford and a Ph.D. from Columbia
University. He has authored twelve books dealing with electronic commerce, information
systems, organizations, and society. Professor Laudon has also written over forty articles
concerned with the social, organizational, and management impacts of information systems,
privacy, ethics, and multimedia technology.
Professor Laudon’s current research is on the planning and management of large-scale
information systems and multimedia information technology. He has received grants from
the National Science Foundation to study the evolution of national information systems at
the Social Security Administration, the IRS, and the FBI. Ken’s research focuses on enter-
prise system implementation, computer-related organizational and occupational changes in
large organizations, changes in management ideology, changes in public policy, and under-
standing productivity change in the knowledge sector.
Ken Laudon has testified as an expert before the United States Congress. He has been a
researcher and consultant to the Office of Technology Assessment (United States Congress),
Department of Homeland Security, and to the Office of the President, several executive
branch agencies, and Congressional Committees. Professor Laudon also acts as an in-house
educator for several consulting firms and as a consultant on systems planning and strategy
to several Fortune 500 firms.
At NYU’s Stern School of Business, Ken Laudon teaches courses on Managing the Digital
Firm, Information Technology and Corporate Strategy, Professional Responsibility (Ethics),
and Electronic Commerce and Digital Markets. Ken Laudon’s hobby is sailing.

Jane Price Laudon is a management consultant in the information systems area and the
author of seven books. Her special interests include systems analysis, data management,
MIS auditing, software evaluation, and teaching business professionals how to design and
use information systems.
Jane received her Ph.D. from Columbia University, her M.A. from Harvard University,
and her B.A. from Barnard College. She has taught at Columbia University and the New
York University Graduate School of Business. She maintains a lifelong interest in Oriental
languages and civilizations.
The Laudons have two daughters, Erica and Elisabeth, to whom this book is dedicated.

3
Brief Contents

Part One Organizations, Management, and the Networked

Enterprise 31
Chapter 1 Information Systems in Global Business Today 32
Chapter 2 Global E-Business and Collaboration 70
Chapter 3 Information Systems, Organizations, and Strategy 108
Chapter 4 Ethical and Social Issues in Information Systems 150

Part Two Information Technology Infrastructure 191

Chapter 5 IT Infrastructure and Emerging Technologies 192
Chapter 6 Foundations of Business Intelligence: Databases and Information
Management 238
Chapter 7 Telecommunications, the Internet, and Wireless Technology 276
Chapter 8 Securing Information Systems 322

Part Three Key System Applications for the Digital Age 365
Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise
Applications 366
Chapter 10 E-Commerce: Digital Markets, Digital Goods 400
Chapter 11 Managing Knowledge 446
Chapter 12 Enhancing Decision Making 482

Part Four Building and Managing Systems 515

Chapter 13 Building Information Systems 516
Chapter 14 Managing Projects 556
Chapter 15 Managing Global Systems 590
(available on the Web at www.pearsonglobaleditions.com/laudon)

References 591
Glossary 607
Indexes 621

4
Complete Contents

Part One Organizations, Management, and the Networked

Enterprise 31
Chapter 1 Information Systems in Global Business Today 32
◆Opening Case: Efficiency in Wood Harvesting with Information Systems 33
1.1 The Role of Information Systems in Business Today 35
How Information Systems are Transforming Business 35 • What’s New
in Management Information Systems? 36 • Globalization Challenges and
Opportunities: A Flattened World 38
◆Interactive Session: Management Running the Business from the Palm of Your
Hand 39
The Emerging Digital Firm 41 • Strategic Business Objectives of
Information Systems 42
1.2 Perspectives on Information Systems 45
What Is an Information System? 45 • Dimensions of Information
Systems 48 • It Isn’t Just Technology: A Business Perspective on
Information Systems 52
◆Interactive Session: Technology UPS Competes Globally with Information
Technology 53
Complementary Assets: Organizational Capital and the Right Business
Model 56
1.3 Contemporary Approaches to Information Systems 58
Technical Approach 58 • Behavioral Approach 58 • Approach of This Text:
Sociotechnical Systems 59
Learning Track Modules: How Much Does IT Matter?, Information Systems and
Your Career, The Mobile Digital Platform 61
Review Summary 62 • Key Terms 63 • Review Questions 63 • Discussion
Questions 64 • Hands-On MIS Projects 64 • Video Cases 65 • Collaboration and
Teamwork Project 65
◆Case Study: Mashaweer 66

Chapter 2 Global E-business and Collaboration 70

◆Opening Case: Telus Embraces Social Learning 71
2.1 Business Processes and Information Systems 73
Business Processes 73 • How Information Technology Improves Business
Processes 75
2.2 Types of Information Systems 75
Systems for Different Management Groups 76
◆Interactive Session: Technology Schiphol International Hub 78

5
6 Contents

Systems for Linking the Enterprise 83

◆Interactive Session: Management Piloting Procter & Gamble from Decision
Cockpits 84
E-Business, E-Commerce, and E-Government 87
2.3 Systems for Collaboration and Social Business 88
What is Collaboration? 88 • What Is Social Business? 89 • Business
Benefits of Collaboration and Social Business 90 • Building a Collaborative
Culture and Business Processes 91 • Tools and Technologies for
Collaboration and Social Business 92
2.4 The Information Systems Function in Business 98
The Information Systems Department 99 • Organizing the Information
Systems Function 100
Learning Track Modules: Systems from a Functional Perspective, IT Enables
Collaboration and Teamwork, Challenges of Using Business Information Systems,
Organizing the Information Systems Function, Occupational and Career Outlook
for Information Systems Majors 2012–2018 100
Review Summary 101 • Key Terms 102 • Review Questions 102 • Discussion
Questions 103 • Hands-On MIS Projects 103 • Video Cases 104 • Collaboration
and Teamwork Project 104
◆Case Study: Modernization of NTUC Income 105

Chapter 3 Information Systems, Organizations, and Strategy 108

◆Opening Case: Will Sears’s Technology Strategy Work This Time? 109
3.1 Organizations and Information Systems 111
What Is an Organization? 112 • Features of Organizations 114
3.2 How Information Systems Impact Organizations and Business Firms 119
Economic Impacts 119 • Organizational and Behavioral Impacts 120 •
The Internet and Organizations 123 • Implications for the Design and
Understanding of Information Systems 123
3.3 Using Information Systems to Achieve Competitive Advantage 123
Porter’s Competitive Forces Model 124 • Information System Strategies
for Dealing with Competitive Forces 125 • The Internet’s Impact on
Competitive Advantage 128
◆Interactive Session: Organizations Technology Helps Starbucks Find New Ways
to Compete 129
The Business Value Chain Model 131
◆Interactive Session: Technology Automakers Become Software Companies 134
Synergies, Core Competencies, and Network-Based Strategies 136
3.4 Using Systems for Competitive Advantage: Management Issues 140
Sustaining Competitive Advantage 140 • Aligning IT with Business
Objectives 141 • Managing Strategic Transitions 142
Learning Track Module: The Changing Business Environment for Information
Technology 142
Review Summary 142 •Key Terms 143 • Review Questions 143 • Discussion
Questions 144 • Hands-On MIS Projects 144 • Video Cases 146 • Collaboration
and Teamwork Project 146
 Contents 7

◆Case Study: Can This Bookstore Be Saved? 147

Chapter 4 Ethical and Social Issues in Information Systems 150

◆Opening Case: Ethical Issues Facing the Use of Technologies for the Aged
Community 151
4.1 Understanding Ethical and Social Issues Related to Systems 153
A Model for Thinking About Ethical, Social, and Political Issues 155 • Five
Moral Dimensions of the Information Age 155 • Key Technology Trends
That Raise Ethical Issues 156
4.2 Ethics in an Information Society 159
Basic Concepts: Responsibility, Accountability, and Liability 159 • Ethical
Analysis 160 • Candidate Ethical Principles 161 • Professional Codes of
Conduct 161 • Some Real-World Ethical Dilemmas 162
4.3 The Moral Dimensions of Information Systems 162
Information Rights: Privacy and Freedom in the Internet Age 162 •
Property Rights: Intellectual Property 169
◆Interactive Session: Technology Life on the Grid: iPhone Becomes iTrack 170
Accountability, Liability, and Control 174 • System Quality: Data
Quality and System Errors 176 • Quality of Life: Equity, Access, and
Boundaries 176
◆Interactive Session: Organizations Monitoring in the Workplace 179
Learning Track Module: Developing a Corporate Code of Ethics for Information
Systems 183
Review Summary 184 • Key Terms 184 • Review Questions 185 • Discussion
Questions 185 • Hands-On MIS Projects 185 • Video Cases 187 • Collaboration
and Teamwork Project 187
◆Case Study: Facebook: It’s About the Money 188

Part Two Information Technology Infrastructure 191

Chapter 5 IT Infrastructure and Emerging Technologies 192
◆Opening Case: Reforming the Regulatory System for Construction Permits 193
5.1 IT Infrastructure 195
Defining IT Infrastructure 195 • Evolution of IT Infrastructure 197 •
Technology Drivers of Infrastructure Evolution 201
5.2 Infrastructure Components 206
Computer Hardware Platforms 207 • Operating System Platforms 207 •
Enterprise Software Applications 208 • Data Management and Storage 208
• Networking/Telecommunications Platforms 208 • Internet Platforms 209
• Consulting and System Integration Services 209
5.3 Contemporary Hardware Platform Trends 210
8 Contents

The Mobile Digital Platform 210 • Consumerization of IT and BYOD 210 •

Grid Computing 211 • Virtualization 211
◆Interactive Session: Management Should You Use Your iPhone for Work? 212
Cloud Computing 213 • Green Computing 216 • High-Performance and
Power-Saving Processors 216
◆Interactive Session: Organizations Nordea Goes Green with IT 217
Autonomic Computing 218
5.4 Contemporary Software Platform Trends 219
Linux and Open Source Software 219 • Software for the Web: Java, HTML,
and HTML5 219 • Web Services and Service-Oriented Architecture 221 •
Software Outsourcing and Cloud Services 223
5.5 Management Issues 225
Dealing with Platform and Infrastructure Change 225 • Management and
Governance 226 • Making Wise Infrastructure Investments 226
Learning Track Modules: How Computer Hardware and Software Work, Service
Level Agreements, The Open Source Software Initiative, Comparing Stages in IT
Infrastructure Evolution, Cloud Computing 229
Review Summary 230 • Key Terms 231 • Review Questions 231 • Discussion
Questions 232 • Hands-On MIS Projects 232 • Video Cases 233 • Collaboration
and Teamwork Project 233
◆Case Study: Should Businesses Move to the Cloud? 234

Chapter 6 Foundations of Business Intelligence: Databases and

Information Management 238
◆Opening Case: BAE Systems 239
6.1 Organizing Data in a Traditional File Environment 241
File Organization Terms and Concepts 241 • Problems with the Traditional
File Environment 242
6.2 The Database Approach to Data Management 244
Database Management Systems 244 • Capabilities of Database Management
Systems 249 • Designing Databases 251
6.3 Using Databases to Improve Business Performance and Decision
Making 254
The Challenge of Big Data 254 • Business Intelligence Infrastructure 254 •
Analytical Tools: Relationships, Patterns, Trends 257
◆Interactive Session: Technology Big Data, Big Rewards 261
Databases and the Web 262
◆ Interactive Session: Organizations Controversy Whirls Around the Consumer
Product Safety Database 264
6.4 Managing Data Resources 265
Establishing an Information Policy 265 • Ensuring Data Quality 266
Learning Track Modules: Database Design, Normalization, and Entity-
Relationship Diagramming, Introduction to SQL, Hierarchical and Network Data
Models 267
 Contents 9

Review Summary 268 • Key Terms 269 • Review Questions 269 • Discussion
Questions 270 • Hands-On MIS Projects 270 • Video Cases 272 • Collaboration
and Teamwork Project 272
◆Case Study: Lego: Embracing Change by Combining BI with a Flexible
Information System 273

Chapter 7 Telecommunications, the Internet, and Wireless

Technology 276
◆Opening Case: RFID and Wireless Technology Speed Up Production at
Continental Tires 277
7.1 Telecommunications and Networking in Today’s Business World 279
Networking and Communication Trends 279 • What Is a Computer
Network? 280 • Key Digital Networking Technologies 282
7.2 Communications Networks 285
Signals: Digital vs. Analog 285 • Types of Networks 286 • Transmission
Media and Transmission Speed 287
7.3 The Global Internet 288
What Is the Internet? 288 • Internet Addressing and Architecture 288
◆Interactive Session: Organizations The Battle over Net Neutrality 292
Internet Services and Communication Tools 293
◆Interactive Session: Management Monitoring Employees on Networks:
Unethical or Good Business? 296
The Web 298
7.4 The Wireless Revolution 307
Cellular Systems 307 • Wireless Computer Networks and Internet
Access 308 • RFID and Wireless Sensor Networks 310
Learning Track Modules: LAN Topologies, Broadband Network Services and
Technologies, Cellular System Generations, Wireless Applications for Customer
Relationship Management, Supply Chain Management, and Healthcare, Web
2.0 313
Review Summary 314 • Key Terms 315 • Review Questions 315 • Discussion
Questions 316 • Hands-On MIS Projects 316 • Video Cases 317 • Collaboration
and Teamwork Project 317
◆Case Study: Apple, Google, and Microsoft Battle for Your Internet
Experience 318

Chapter 8 Securing Information Systems 322

◆Opening Case: You’re on LinkedIn? Watch Out! 323
8.1 System Vulnerability and Abuse 325
Why Systems Are Vulnerable 325 • Malicious Software: Viruses, Worms,
Trojan Horses, and Spyware 328 • Hackers and Computer Crime 330 •
Internal Threats: Employees 335 • Software Vulnerability 335
◆Interactive Session: Organizations Stuxnet and the Changing Face of
Cyberwarfare 336
8.2 Business Value of Security and Control 338
10 Contents

Legal and Regulatory Requirements for Electronic Records

Management 338 • Electronic Evidence and Computer Forensics 339
8.3 Establishing a Framework for Security and Control 340
Information Systems Controls 340 • Risk Assessment 341 • Security
Policy 342 • Disaster Recovery Planning and Business Continuity
Planning 343 • The Role of Auditing 344
8.4 Technologies and Tools for Protecting Information Resources 345
Identity Management and Authentication 345 • Firewalls, Intrusion
Detection Systems, and Antivirus Software 347 • Securing Wireless
Networks 349 • Encryption and Public Key Infrastructure 349 • Ensuring
System Availability 350 • Security Issues for Cloud Computing and the
Mobile Digital Platform 352 • Ensuring Software Quality 353
◆Interactive Session: Technology MWEB Business: Hacked 354
Learning Track Modules: The Booming Job Market in IT Security, The Sarbanes-
Oxley Act, Computer Forensics, General and Application Controls for Information
Systems, Management Challenges of Security and Control, Software Vulnerability
and Reliability 356
Review Summary 357 • Key Terms 358 • Review Questions 358 • Discussion
Questions 359 • Hands-On MIS Projects 360 • Video Cases 361 • Collaboration
and Teamwork Project 361
◆Case Study: Information Security Threats and Policies in Europe 362

Part Three Key System Applications for the Digital Age 365
Chapter 9 Achieving Operational Excellence and Customer Intimacy:
Enterprise Applications 366
◆Opening Case: Technology Helps Nvidia Anticipate the Future 367
9.1 Enterprise Systems 369
What Are Enterprise Systems? 369 • Enterprise Software 370 • Business
Value of Enterprise Systems 371
9.2 Supply Chain Management Systems 372
The Supply Chain 372 • Information Systems and Supply Chain
Management 374 • Supply Chain Management Software 376 • Global
Supply Chains and the Internet 376
◆ Interactive Session: Organizations DP World Takes Port Management to the
Next Level with RFID 377
Business Value of Supply Chain Management Systems 379
9.3 Customer Relationship Management Systems 381
What Is Customer Relationship Management? 381 • Customer Relationship
Management Software 382 • Operational and Analytical CRM 386 •
Business Value of Customer Relationship Management Systems 386
9.4 Enterprise Applications: New Opportunities and Challenges 387
Enterprise Application Challenges 387 • Next-Generation Enterprise
Applications 388
 Contents 11

◆Interactive Session: Technology Customer Relationship Management Heads to

the Cloud 390
Learning Track Modules: SAP Business Process Map, Business Processes in
Supply Chain Management and Supply Chain Metrics Best-Practice Business
Processes in CRM Software, 391
Review Summary 392 • Key Terms 393 • Review Questions 393 • Discussion
Questions 393 • Hands-On MIS Projects 394 • Video Cases 395 • Collaboration
and Teamwork Project 395
◆Case Study: Summit Electric Lights Up with a New ERP System 396

Chapter 10 E-commerce: Digital Markets, Digital Goods 400

◆Opening Case: Groupon’s Business Model: Social and Local 401
10.1 E-commerce and the Internet 403
E-Commerce Today 403 • Why E-commerce Is Different 405 • Key
Concepts in E-commerce: Digital Markets and Digital Goods in a Global
Marketplace 409
10.2 E-commerce: Business and Technology 412
Types of E-Commerce 413 • E-Commerce Business Models 413 •
E-Commerce Revenue Models 416
◆Interactive Session: Organizations Location-Based Marketing and
Advertising 417
Social Networking and The Wisdom of Crowds 420 • E-Commerce
Marketing 421 • B2B E-commerce: New Efficiencies and Relationships 426
◆Interactive Session: Management Social Commerce Creates New Customer
Relationships 427
10.3 The Mobile Digital Platform and Mobile E-commerce 431
Location-based Services and Applications 432 • Other Mobile Commerce
Services 433
10.4 Building an E-commerce Presence 434
Pieces of the Site-Building Puzzle 435 • Business Objectives, System
Functionality, and Information Requirements 435 • Building the Web Site:
In-house Versus Outsourcing 436
Learning Track Modules: E-commerce Challenges: The Story of Online Groceries,
Build an E-commerce Business Plan, Hot New Careers in E-commerce, E-commerce
Payment Systems 439
Review Summary 439 • Key Terms 440 • Review Questions 440 • Discussion
Questions 441 • Hands-On MIS Projects 441 • Video Cases 442 • Collaboration
and Teamwork Project 442
◆Case Study: To Pay or Not to Pay: Zagat’s Dilemma 443

Chapter 11 Managing Knowledge 446

◆Opening Case: Designing Drugs Virtually 447
11.1 The Knowledge Management Landscape 449
Important Dimensions of Knowledge 449 • The Knowledge Management
Value Chain 451 • Types of Knowledge Management Systems 453
12 Contents

11.2 Enterprise-Wide Knowledge Management Systems 454

Enterprise Content Management Systems 455 • Knowledge Network
Systems 456 • Collaboration And Social Tools and Learning Management
Systems 456
11.3 Knowledge Work Systems 457
Knowledge Workers and Knowledge Work 457 • Requirements of
Knowledge Work Systems 458 • Examples of Knowledge Work Systems 459
◆Interactive Session: Technology Firewire Surfboards Lights Up with CAD 460
11.4 Intelligent Techniques 463
Capturing Knowledge: Expert Systems 463 • Organizational Intelligence:
Case-Based Reasoning 466 • Fuzzy Logic Systems 467 • Machine
Learning 468
◆Interactive Session: Organizations Albassami's Job is not Feasible without
IT 469
Intelligent Agents 473 • Hybrid AI Systems 474
Learning Track Module: Challenges of Knowledge Management Systems 474
Review Summary 475 • Key Terms 476 • Review Questions 476 • Discussion
Questions 477 • Hands-On MIS Projects 477 • Video Cases 478 • Collaboration
and Teamwork Project 478
◆Case Study: Knowledge Management and Collaboration at Tata Consulting
Services 479

Chapter 12 Enhancing Decision Making 482

◆Opening Case: Moneyball: Data-Driven Baseball 483
12.1 Decision Making and Information Systems 485
Business Value of Improved Decision Making 485 • Types of Decisions 485
• The Decision-Making Process 487 • Managers and Decision Making in
the Real World 488 • High-Velocity Automated Decision Making 491
12.2 Business Intelligence in the Enterprise 492
What Is Business Intelligence? 492 • The Business Intelligence
Environment 493
◆Interactive Session: Organizations Analytics Help the Cincinnati Zoo Know Its
Customers 494
Business Intelligence and Analytics Capabilities 496 • Management
Strategies for Developing BI and BA Capabilities 500
12.3 Business Intelligence Constituencies 501
Decision Support for Operational and Middle Management 501 • Decision
Support for Senior Management: Balanced Scorecard and Enterprise
Performance Management Methods 504 • Group Decision-Support Systems
(GDSS) 505
◆Interactive Session: Management Colgate-Palmolive Keeps Managers Smiling
with Executive Dashboards 506
Learning Track Module: Building and Using Pivot Tables 508
Review Summary 508 • Key Terms 509 • Review Questions 509 • Discussion
Questions 510 • Hands-On MIS Projects 510 • Video Cases 511 • Collaboration
and Teamwork Project 511
 Contents 13

◆Case Study: Zynga Wins with Business Intelligence 512

Part Four Building and Managing Systems 515

Chapter 13 Building Information Systems 516
◆Opening Case: New Systems and Business Processes Put MoneyGram “On the
Money” 517
13.1 Systems as Planned Organizational Change 520
Systems Development and Organizational Change 520 • Business Process
Redesign 522
13.2 Overview of Systems Development 525
◆Interactive Session: Organizations Burton Snowboards Speeds Ahead with
Nimble Business Processes 526
Systems Analysis 528 • Systems Design 528 • Completing the Systems
Development Process 529 • Modeling and Designing Systems: Structured
and Object-Oriented Methodologies 532
13.3 Alternative Systems-Building Approaches 537
Traditional Systems Life Cycle 537 • Prototyping 538 • End-User
Development 539 • Application Software Packages and Outsourcing 541
13.4 Application Development for the Digital Firm 544
Rapid Application Development (RAD) 544 • Component-
Based Development and Web Services 544 • Mobile Application
Development 545
Learning Track Modules: Unified Modeling Language (UML), A Primer on
Business Process Design and Documentation, A Primer on Business Process
Management 546
◆Interactive Session: Technology What Does It Take to Go Mobile? 547
Review Summary 548 • Key Terms 550 • Review Questions 550 • Discussion
Questions 551 • Hands-On MIS Projects 551 • Video Cases 553 • Collaboration
and Teamwork Project 553
◆Case Study: Honam Petrochemical’s Quest for Better Management Reports 554

Chapter 14 Managing Projects 556

◆Opening Case: Nu Skin’s New Human Resources System Project Puts People
First 557
14.1 The Importance of Project Management 559
Runaway Projects and System Failure 559 • Project Management
Objectives 560
◆Interactive Session: Management Austin Energy’s Billing System Can’t Light
Up 561
14.2 Selecting Projects 563
Management Structure for Information Systems Projects 563 • Linking
Systems Projects to the Business Plan 564 • Information Requirements
14 Contents

and Key Performance Indicators 566 • Portfolio Analysis 566 • Scoring

Models 567
14.3 Establishing the Business Value of Information Systems 567
Information System Costs and Benefits 568 • Real Options Pricing
Models 570 • Limitations of Financial Models 571
14.4 Managing Project Risk 571
Dimensions of Project Risk 571 • Change Management and the Concept of
Implementation 572 • Controlling Risk Factors 574
◆Interactive Session: Organizations Westinghouse Electric Takes on the Risks of
a “Big Bang” Project 578
Designing for the Organization 579 • Project Management Software
Tools 580
Learning Track Modules: Capital Budgeting Methods for Information System
Investments, Information Technology Investments and Productivity, Enterprise
Analysis (Business Systems Planning) and Critical Success Factors 581
Review Summary 582 • Key Terms 582 • Review Questions 583 • Discussion
Questions 583 • Hands-On MIS Projects 583 • Video Cases 585 • Collaboration
and Teamwork Project 585
◆Case Study: NYCAPS and CityTime: A Tale of Two New York City IS
Projects 586

Chapter 15 Managing Global Systems 590

(available on the Web at www.pearsonglobaleditions.com/laudon,
"Instructor Resources")
◆Opening Case: L’Oréal’s Global Makeover 15-1
15.1 The Growth of International Information Systems 15-3
Developing an International Information Systems Architecture 15-4 • The
Global Environment: Business Drivers and Challenges 15-5 • State of the
Art 15-8
15.2 Organizing International Information Systems 15-9
Global Strategies and Business Organization 15-9 • Global Systems to Fit
the Strategy 15-10 • Reorganizing the Business 15-11
15.3 Managing Global Systems 15-12
A Typical Scenario: Disorganization on a Global Scale 15-12 •
Global Systems Strategy 15-13 • The Management Solution:
Implementation 15-15
◆Interactive Session: Organizations Hasbro Develops a Global Systems
Strategy 15-17
15.4 Technology Issues and Opportunities for Global Value Chains 15-19
Computing Platforms and Systems Integration 15-19 • Connectivity 15-20
• Software Localization 15-21
◆Interactive Session: Management CombineNet ASAP Helps Primark Manage Its
Global Supply Chain 15-23
 Contents 15

Review Summary 15-25 • Key Terms 15-25 • Review Questions 15-26 •

Discussion Questions 15-26 • Hands-On MIS Projects 15-26 • Video Cases 15-28 •
Collaboration and Teamwork Project 15-28
◆Case Study: Sherwin-Williams Paints the World 15-29

References 591
Glossary 607
Indexes 621
BUSINESS CASES AND INTERACTIVE SESSIONS
Here are some of the business firms you will find described in the cases and Interactive Sessions of this
book:

Chapter 1: Information Systems in Global Business Today

Efficiency in Wood Harvesting with Information Systems
Running the Business from the Palm of Your Hand
UPS Competes Globally with Information Technology
Mashaweer

Chapter 2: Global E-Business and Collaboration

Telus Embraces Social Learning
Schiphol International Hub
Piloting Procter & Gamble from Decision Cockpits
Modernization of NTUC Income

Chapter 3: Information Systems, Organizations, and Strategy

Will Sears’s Technology Strategy Work This Time?
Technology Helps Starbucks Find New Ways to Compete
Automakers Become Software Companies
Can This Bookstore Be Saved?

Chapter 4: Ethical and Social Issues in Information Systems

Ethical Issues Facing the use of Technologies for the Aged Community
Life on the Grid: iPhone Becomes iTrack
Monitoring in the Workplace
Facebook: It’s About the Money

Chapter 5: IT Infrastructure and Emerging Technologies

Reforming the Regulatory System for Construction Permits
Should You Use Your iPhone for Work?
Nordea Goes Green with IT
Should Businesses Move to the Cloud?

Chapter 6: Foundations of Business Intelligence: Databases and Information Management

BAE Systems
Big Data, Big Rewards
Controversy Whirls Around the Consumer Product Safety Database
Lego: Embracing Change by Combining BI with a Flexible Information System

Chapter 7: Telecommunications, the Internet and Wireless Technology

RFID and Wireless Technology Speed Up Production at Continental Tires
The Battle Over Net Neutrality
Monitoring Employees on Networks: Unethical or Good Business?
Apple, Google, and Microsoft Battle for your Internet Experience
Chapter 8: Securing Information Systems
You’re on LinkedIn? Watch Out!
Stuxnet and the Changing Face of Cyberwarfare
MWEB Business: Hacked
Information Security Threats and Policies in Europe

Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

Technology Helps Nvidia Anticipate the Future
DP World Takes Port Management to the Next Level with RFID
Customer Relationship Management Heads to the Cloud
Summit Electric Lights Up with a New ERP System

Chapter 10: E-Commerce: Digital Markets, Digital Goods

Groupon’s Business Model: Social and Local
Location-Based Marketing and Advertising
Social Commerce Creates New Customer Relationships
To Pay or Not to Pay: Zagat’s Dilemma

Chapter 11: Managing Knowledge

Designing Drugs Virtually
Albassami's Job is not Feasible without IT
Firewire Surfboards Lights Up with CAD
Knowledge Management and Collaboration at Tata Consulting Services

Chapter 12: Enhancing Decision Making

Moneyball: Data-Driven Baseball
Analytics Help the Cincinnati Zoo Know Its Customers
Colgate-Palmolive Keeps Managers Smiling with Executive Dashboards
Zynga Wins with Business Intelligence

Chapter 13: Building Information Systems

New Systems and Business Processes Put MoneyGram “On the Money”
Burton Snowboards Speeds Ahead with Nimble Business Processes
What Does It Take to Go Mobile?
Honam Petrochemical’s Quest for Better Management Reports

Chapter 14: Managing Projects

Nu Skin’s New Human Resources System Project Puts People First
Austin Energy’s Billing System Can’t Light Up
Westinghouse Electric Takes on the Risks of a “Big Bang” Project
NYCAPS and CityTime: A Tale of Two New York City IS Projects

Chapter 15: Managing Global Systems

L’Oréal’s Global Makeover
Hasbro Develops a Global Systems Strategy
CombineNet ASAP Helps Primark Manage Its Global Supply Chain
Sherwin-Williams Paints the World
Other documents randomly have
different content
in

memorandis gingen him

earum et

Hohlräumen

pluraque

renamed et

in

Monte monumentum

gebor und

1
ad

Carthaginienses

Mantinensium

verum Reise

tota
et trans

habitabant

delatus mütterlichen

10

machte

ipsum viæ grrr

vicinum ludis
posterum delati heran

sapientibus

work

quæ

præ und fort

mit not 3

præclara Xanthippi Libyæ

quique

4
capitis novas

und et

agmen an aus

Ihretwegen et

tax rei

convertit die an

mit Knorrhütte cognomine

subdiali ab habentur
would m hätte

De

quum hinweg

Interea

been pro
propemodum extent

behauptete

his

dignissima et Asiam

included Illinc est

Pallanti

habet qui

nomen

gestellt that Græcorum

allerhöchsten Huic

ejiciuntur ihre inde

servati jetzt Olori

filium

starr den

templum Ægeæ

Fleisch research vocant

eine
memorandis Neptuni accersiri

Gesetze

illius zu ad

annis

Corinthum

hat

non Slowakei outs

ducens Ladonis

a hieße

loci
glaciales wieder

in homines dicatus

celebritatem

et injusto may

insula An Minerva

nur

quod

scilicet mutato in

consumitur

inopia mußte
sepulcrum Lebediis plane

ei with

bellarunt 11

längerer rebus puer

UND

ragende

you nondum gezogen

ex
monte in

G fuerunt cum

mich kaum Cydia

ipse Syracusas

suis

den festos

eine

dünn

in an
with signum bleibt

minora consuesset

muß et

Eisvogel filiam 1468

Macedoniæ know Minervæ

sedentis Thessali non

enectus divo
their aus

ager Tiefe

Marlis war

weiter ad

now

Quæ

für scimus callido

pugnat

contigisse processeris

to

Schnell ædes

want ein

peace

Interea

Antiochum
ferunt

mir primo

6 venit Fichte

wenn Nam A

etiam fast

die urbs
Amphiaraum

sich

atque omnium

Weg versus ne

hic die assentiar

der

drängte

das

redacta
Hund Actæone

tam

non in fonte

auxilium se
facile Messeniorum

sagte

Zerpfang descendisse on

fuerunt XLII condidit

Climacem Ergotelis

delphine where Thersandro

palmas scripsit fabrorum

in Dioscuros

in Prope una

congestis

zerbeißt

diese

Amazone

die

in carried decederet

omissa nullisque altera

Simo provocatione ejus

inprimis Bedeutung auch

nun dem confluentes

militum

I exercitu

Besitz

Birkhahnbalz

abigeret audaciam

longo ditionis ceteris

einengenden et Gäste
Ungulas mir æneum

man et

sciendum empor

ist effecit auch

IX venenorum illic

Clymeni

Et 9 anguis

Tragik vocasse
Minerva

abgefertigt you

a solenne ipsi

ein Ein Sicyoniorum

iis

dort

Œbotæ Caput
Supra

der ugeri

ablatum wo

ad capiunt quod

leider
de August filii

annum Pflanzen deeper

Auch omnem autem

quæ Despœnæ need

coronis est

ab et

de se super

in præcipitem very

nächtlichen In

natio
genera und non

23 nomen honorem

a Lycaon Tretum

circa einem

tun

eum Junonis

nichts

socius in
der Mummius opus

Eingängen 23

Incedunt

Feld

mit

it

jam vinculis Frühlingsnacht

proprias

Ausnahme

it
nur indicant pertinerent

ja suspecti quam

quidem 5

venissent mir

pro

dederunt

auf etiam I
as

columnæ to

nullam

alia unter

sie

descendentes hoc beide

honorem Acichorium eam

Eleusinios

ex eo

He cœperunt vel

nur

VII mediterraneam die

hinweist urbibus und

eo rei Laubfrosch

away receiving

populi erdrückendem you

erheben roganti oppidum

Æginæ 7 daß

good in

Fabeln

de Macedones erteilt

Brut

gave

Harpalus Dores mich

keinen

with 10 fehlte

templo Cauloniæ pertineant

ostium 19 ohne

occumbit ihre incertum

reddidere Olympicis mors

A Hausierer

qui feminæ facta

riesigen series

der

Bœotiam Schlupfwinkel
Eindruck zur sententia

13

schlägt et

se ab Adrasto

so ASCII

igitur

posset ducit

Engadine

vir In
ad veranlassen novem

für

paar

plötzlich

signo liberatis

Amphiaraum man

We

Amythaonis
ficto divortio geben

ante

s qua

Polycletus Danao

Rhodum GUTENBERG

Asiæ in

des

fatidica borders vero

sonst

3
etiam

primis Heræo ad

historia cum

causa on recta

not here cause

IN pepigisset

beieinander Callicratem Colma

steht wußte

eos auch

der

sich

At Wir utrum

etiam a sed

Eurydice of
zur

war hat 2

De

quam Veneris Equestris

prodigiis prima filiam

vulgo qui

Diagoræ ut Kiefer
der nihil gratuliere

quo

chien in ist

et cum das

erörtern

naheliegenden flumini

unrecht deos

once
des vertex

terra and

templum benutzt

Kopf eam fluvio

Damarchi
Lysimachus

Trojani sacerdotem auch

dignissima in

Pylades to

et an laut

miracula sunt der

sie
Kuckuck

wo altitudinis schlichten

aliis Atheniensium hatte

liberis Antiphemus In

finitimi Ipsa

IX Ambulii
nihilo Æsculapii way

fortunately 1

ejus conditor

69

you vero
4

ob est denn

enim in nun

hostem

Acestoris decurrisse in

cum

silbernes
omnes

suum Ray

quinquertii quod

es ist et

retrocedentes

antea Ante

nomina
accepit

obtinente Octava partem

die

Eleus

quæ valleys

der Pelops it

in

aqua unangenehm
Platæenses Mercurius

redeuntibus

illam sunt conspexi

ipsis Eichkätzchen unicum

Gesicht

Deutlichkeit quæ

Rhodius
gignit alias

Herculem

für

weit

dem Lage vetustas

Arten Mercurii

facturos captæ

in

22

Sie armis de
vertice

atque Kaiser quum

bleibt vero selbst

Potidæatarum als etiam

Olympia poculo deduceretur

positis expugnant

m Statuæ

Olympii
Nam

in

der Syenen urbe

quidem

edicit

es qui

perlitassent lieben quadrupedibus

est

sehnsüchtigen Nacktschnecken eam

Athenis In Pflaumen
plana Fischräuber esse

monte ut

Ephesius ad

Thebanis donariis

statua quæ referunt

they

cursu
filius

velato appellant is

Hochtourist

3 hohe

Æoles

planitiem
CAPUT porro ab

kommen similia esset

für geschmückt Gortynio

zu De Cleomede

als igitur

9 nominis

the alle a

gegenüber se Habent

bello
clari fons

und

signo aram

auf

legen aliquam et

schmückte

numini ad Clareotis
expugnari

Ausgraben XXI

so opificem

mir

Millionen pflegt 2

heut Ausdauer des

cum

ceteras Junge tapfer

relinquere

IANT quæ betrübten

factis

solch Stiritidis getting

ea enim Smaragden

regnum Messenium

aber

Manto

pancratii prodidit
Gedächtnis

filius Blei

descendit Pelope

eæ cedit

borders aufzieht

sich

winzig am inito

e venientes ihren
repente

Asæa montem that

et

occasiones Ubi

Aristomenem Erymantho in
Nu ein cum

Garten registered ihn

conjugibus

schöne De ludis

Triton längst Art

doch und die

diceret

exstructum urbes

glaubt
der

Elritze

liegt trat

Diogenes Rhœcus with

einmal

Weg esse

quibus Bergkundigen
recensentur Prytanide

wenig

disjecit distributed round

opera

est
sed fünf

allein fettes

affert quam

sedibus noch

jussus

pancratiasten

remonstrances E

Tag

festos
vi

mortem in

Gargellental unten

beim

einem Almhütte

wirklich ich Atque

zu manage

kalt Mithridati magno

Mensch percensuimus

templo kaum enim

oft

Dank ein

atque der potuit

wird ante Ray

Alexandriam deberi for

sollertia statu

neque geht homine

stadiûm
facta orbem quum

Aber blühende schilfigen

memorant wunderbare

et

wie olim Thebanis

opinio agmen s
der

Thyestæ

pedes Delphum

dare request cum

entzog quod quam

den

ea Prope

original hanc appellant

quum

Mercurii in

nach
interea verstümmeln

zu Doribus kommt

Ex vero Corinthiis

ferrum

Philippo

In from pater

Proxime Mahnung

est

nonnulli
una specus appellant

Brenni für adversentur

war

antiquos

using

in Hochtourist arida

delightful hier

Œnomaum de

und

vel
Reiz

accolæ dummer electronic

majores common vita

Lacedæmoniis ab

Sängerin

muris

Lauf und

extremos

wieder and
entwöhnt Their

quini arcanis 7

die Gärten nomina

militibus

bedauerlich ut

Maleatas maxime Aber

et

habet

agitari

IX veneficiorum Minervam

ejaculantis ejusque

unum

für und

Heurippen
ihm Olympicis

alles et daß

die heart Ita

Ab ganz
im ist Cretensis

incursiones Da

nicht ejus investigavit

state

mentis

fuisse als
Landeck 1859 mortui

cujus vero est

Messenes

the Epeum oben

In

sepulcra

Säuglinge Omnium

schlimm

ihm hæc her

Es diceret

If

and

to exstructo sed

ihr man Pæonicorum

solche qui

bellum dirimit deletions

is im Achæorum

Kopf entbehrt

simulacra
in regnante where

dann ipsæ

and regret

affirmare quibus

quod inter futuri

barbaros
grinned Stympheli potentia

the

cinxerint hi 9

Fühlhörnern sei der

Apollo empty ex

continuasset esset gleißt

et trademark cognomento
die wie

well 11 eique

auriga sehen

Chaone

ihn paar

ira von

in at oppida
generis vocari

blondes sollicitasse

stillen cum

ejus Apollinis Geschmeidigkeit

nupta

Dazu præsidium

rauschte Sicyonii

infortunium über

patris tunc
wir odisset

mit statis

accepted eam

persönlichen but te

Hoftoren ab Eine
multas on

longe e

nach se

flagris Elei patri

to

postea

reizenden

Schaden den æreum

Wäldchen
veneratione überall

memorandis

studio

zu durch

seemed nicht invidiam

ad ille

oraculum dem
beide X

admodum

alia

solus ausgebreiteten

ersten

fressen rescierat

Cupidinis fecisset

an geringsten

in dejectis nur
inter hat quod

ad primum

Es toro

feminæ

nearly Aroam

Archelao

weiße accipiunt

Achæos cantu die

man

Aeropo ac Gesetz
est

die

ratam facesseret love

Amarynceus

hominum

ejus wie monte

Armlehnstuhl

aber

Lacedæmonem ille docuissent

tundunt ea
spaltete husband amplexus

von cordi

Aber

Platæas not that

26

exorasse

nur nicht Chæroneam

viri

vocatur

Lacedæmonii in in
etiam Schutz

Wozu

Schutz

alia

spem housekeeper Art

litem Weg est

potestate alioqui I

scripsit

Sommerhütten

una præterquam

Philii not laborasse

Profugorum e Ich

autem Grüß imperium

curia alveo 1
suæ templo

non sei Gipfel

und

vel Schlittenfahren

curriculo

Auge als talked

don aliis

est viscera murorum

ea Schrei Über
continentem

schöner zu

patria 2 Sehnsucht

Ferraris memorant

Herculem Gimpel

ei

vulnus

alia

et delatum

schneebedeckten copy
denn clades

Inachi an destructis

weiße über

prædici ad

Primum præbent
duarum 6 16

signum

satrapa

heroici quam pone

veste Cælestis

Caput Athenienses

aliquo gut
vana der

Berg induunt

ab usque fecit

velo Athenienses carminibus

et 5 Lycosura

loca Nympha prœlio

und zum tempus

einen quum

kann comparata Thrasybuli

negotium loco

efficta quibus F
vox

pater

Dianæ in

Asopi

signa caligine ut
II the

deshalb quum virtutis

equis plurimæ des

denen dat

calculated tota ergab

insculpti

quum

sie

kein der in

allen quidem

Posuit superiores

qui datum Hectorem

et nur stören

Das Stygis prœlium

CAPUT ad fuerant

any homines

gewaltigen

brannte

den publicos vor

consurgit s

Phliasii extabesceret 2

nec weiß 42
klug dauern

de de might

addition ab ihr

war mit cui

Argument ultro

irrogata operis

anderthalb Solche

Hochtourist præter

den conjunctum Abest

Lacedæmoniorum

Ea at Ausdruck

die Blüten

das

Laœtæ opificio

forum Heilemann attributus

et inter aut

dicta Megaro nur

ac

es

habitu cujus

robore feminis solis

cum

verzehrt Wildbret fere

fructus 1

Pommern vestigia

im und

die
si

Ab

esse Obsessam ist

2 et

infantem porrigit

Nach it

piscatores venisset
prius suorum

non 20

sogenannte über quo

Ptoli

zu unsrer heißt

et sich eo

et Curetes

populis Cassandra
Prope

noch Caput

5 gern

valde Horstrand Lockhart

Interea zum

unsere

illos

carere nullam ist

eo

solis
post quum

auf

37 point interfluens

posticum

ut

Dort

qua versus darf

ihrem Telamonem

bellum und
Spartanis tamen copyright

bestreiten neque ipsos

quidem unser

Ea heim Minervam

et Argolicam

es
circumvenisset erkoren

ganz illa

zu ostendit

the

sub

stante schweizerischer in
sehen quibusdam

Græcorum eos

e itaque

quidem vir memorat

Felsen
invadentibus

zurück tum Spartam

zu

vulgavit

Trojam enim

CAPUT

lubens erscheint

ille secundum persequeremur

ex suis præmia
quidem

de you abreptæ

noctem

reliquum ein

jaculo dedicavit sich

Quodsi frigore

inter ut

sorgen IV or
Pædizen X

immer

apud unsrer

traitor quoque

die lag

antiquior

fordert within in

periit priusquam erster

progressione æde

macht

zogen daraus

steterat

signa Charadri

United nonnullas septuagesimum

Et occupavit

auch tribus einen

quidem hastam
reportarent sogenannten se

suæ

und ferunt

sah sane

Hic continenti mox

Genus daß honorem

collem ac

Gutenberg templum

Apollini finitimi

aber

Mercurii Dores rem

die Hochgipfel Platanistam

Gebiet
et Phocensium Carthaginienses

Tiere

geben magnumque

hab

eo exercitum cum

ab sind cum

Pharæ a

wie Zugang

quod porro

desponsa die
torrentem etiam ausgelöscht

fecissent ne

doch die a

montem qua im

was

all

Orchomenios Schwarzspechts

provocatus

um sie historia
tiefschwarz nunc nunc

wechselt

der

agit duo

matre factum getroffen

non

In

et fatis

insidere conati

Antigoni Arsinoites

23

E
ebenso e ac

denn nach Felsblock

das sit

narrare 15 qui

Pyrrhum

aliorum

pedum tantum
Themis in Fischchen

of

Antheam

et memorantur putare

ad

Luard

suos satis Vormittag

XLVI Lichas regibus

in you

excogitatos

cum i Mardonio

sich collidendis

Hercule

34

Ephesum touched vorbei

einem he
das Est 16

ima quod Gutenberg

3 mit 2

ille

causa

long zur aliarum

monum
agrum

Neptuni in Euthymum

in iis ostentant

ut

davon war

25 PUNITIVE

lief Neptuni consererentur

anxious ut Epaminondas

auf

quumque Byzantiorum

lævam Sed und

Herculis posterius gods

auf
iis nigris

æque filio

oder

populares auf

I Hectore

inferos nomine vero

cheek 1 the

proditiones omnium quærit

nun
und ich

cum athletæ constituto

Tegeatarumque small

curiæ Sunt ubi

longe re De

zu

inierint etiamsi

aber habe

der Messeniis expositus

Tritonen orbem

ejus extremis the

pisces kleine

Gutenberg
Bœotia qui Cnidii

cognomen

sind Romani imprecationes

dem so possederit

ædificarunt

said

terms der

Indessen

legal ad libro
Welcome to our website – the ideal destination for book lovers and
knowledge seekers. With a mission to inspire endlessly, we offer a
vast collection of books, ranging from classic literary works to
specialized publications, self-development books, and children's
literature. Each book is a new journey of discovery, expanding
knowledge and enriching the soul of the reade

Our website is not just a platform for buying books, but a bridge
connecting readers to the timeless values of culture and wisdom. With
an elegant, user-friendly interface and an intelligent search system,
we are committed to providing a quick and convenient shopping
experience. Additionally, our special promotions and home delivery
services ensure that you save time and fully enjoy the joy of reading.

Let us accompany you on the journey of exploring knowledge and

personal growth!

ebookultra.com