Exam

Name___________________________________

TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.

1) Information along with financial, material and human resources is now regarded as a key 1)
resource in many organizations.

2) A management information system departs from the traditional transaction processing system in 2)
that it emphasizes the support of decision making in all its phases.

3) Knowledge work systems use common software tools to manipulate but not create new 3)
information.

4) Computer supported collaborative work might include groupware for teams via networked 4)
computers.

5) User involvement throughout the systems project is of little importance in the successful 5)
development of business information systems.

6) The three primary roles of the systems analyst are as consultant, supporting expert, and change 6)
agent.

7) When analysts are hired specifically from outside the business to address information systems 7)
issues within a business, they are acting as supporting experts.

8) Each phase of the system development life cycle is accomplished as a discrete, separate step. 8)

9) The first phase that the analyst enters into is that of determining information requirements for the 9)
particular users involved.

10) A systems proposal is prepared after the analysis of system needs. 10)

11) Structured techniques like the structure charts and pseudocode are chiefly useful during the system 11)
evaluation and implementation phase.

12) When each phase of the SDLC has been finished, there is rarely any need to review or modify the 12)
work done in that phase.

13) CASE tools have the potential of increasing systems analysts' productivity. 13)

14) CASE tools allow the user to easily draw and modify diagrams. 14)

15) It is the drawing of diagrams rather than in their modification that CASE tools excel over the use of 15)
templates.

16) Since CASE tools are located on only one computer, they are of little use in helping team members 16)
communicate.

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 17) Upper CASE tools help the analyst and designer. 17)

18) A disadvantage of using lower CASE tools is that time to maintain systems is increased. 18)

19) Code generators create error free computer programs. 19)

20) Object oriented techniques are used when systems are stable and not undergoing much 20)
maintenance.

21) The four values of the agile approach are communication, simplicity, feedback and courage. 21)

22) One of the advantages of ecommerce is creating a system that can extend globally. 22)

23) ERP is a method for developing Web sites for a single user group. 23)

24) Mcommerce systems are developed for handheld wireless devices. 24)

25) Open source software is distributed for free and then users pay for updates to the software. 25)

26) The open source software community is a monoculture, a single unified community. 26)

27) As software development teams become more international in their composition, users are being 27)
pushed more into the background.

28) The human-computer interaction takes into account human frustrations and feelings. 28)

29) The human-computer interaction is a human-centered approach that puts people ahead of 29)
organizational structure or culture when creating new systems.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.

30) Which of these systems processes large amounts of data for routine transactions? 30)
A) transaction processing systems B) expert systems
C) decision support systems D) management information systems

31) Which of these is the most personalized? 31)

A) management information systems B) dataprocessing systems
C) expert systems D) decision support systems

32) Which of these systems allows management to think about strategic problems? 32)
A) group decision support systems. B) expert systems
C) executive support systems D) management information systems

33) Which of these is not considered to be a primary role of a system analyst? 33)
A) programmer B) consultant
C) supporting expert D) change agent

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34) Which of these characteristics is most important to a systems analyst? 34)
A) problem solver B) communicator
C) programmer D) project manager

35) Which of these statements concerning the systems development life cycle is true? 35)
A) No phase can occur until the previous phase is completed.
B) Designing the system is the first step in the SDLC.
C) There is widespread agreement that the SDLC is composed of seven phases.
D) Although each phase is presented discretely, it is never accomplished as a separate step.

36) During which phase of the SDLC should the analyst determine the who, what, where, when and 36)
how of the current system?
A) Implementing and Evaluating the System
B) Designing the System
C) Determining Human Information Requirements
D) Analyzing System Needs

37) In which phase of the SDLC are data flow diagrams constructed? 37)
A) Analyzing System Needs
B) Testing and Maintaining the System
C) Determining Human Information Requirements
D) Designing the System

38) During which phase of the SDLC are structure charts most useful? 38)
A) Analyzing System Needs
B) Developing and Documenting Software
C) Designing the System
D) Implementing and Evaluating the System

39) During which phase of the SDLC is the analyst concerned with determining problems within the 39)
organization?
A) Implementing and Evaluating the System
B) Determining Human Information Requirements
C) Identifying Problems, Opportunities, and Objectives
D) Analyzing System Needs

40) In which phase of the SDLC is the analyst most heavily involved in user training? 40)
A) Developing and Documenting Software
B) Implementing and Evaluating the System
C) Testing and Maintaining System
D) Designing the System

41) System maintenance must be performed to: 41)

A) correct software errors.
B) incorporate new business requirements to the software.
C) add capabilities to the software.
D) all of the above.

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42) Which of these is not an approach taken by the analyst when adopting CASE tools? 42)
A) integrating the work done during life cycle stages
B) communicating more effectively with users
C) expediting the local area network
D) increasing productivity

43) An encyclopedia that is used to store all project information is called: 43)
A) a data dictionary. B) a lower CASE tool.
C) an upper CASE tool. D) a repository.

44) Which of the following is not a dimension used to categorize an open source community? 44)
A) User community. B) Licensing.
C) Environnment. D) Programming style.

45) Which of the following methodologies uses rich pictures that capture organizational narratives? 45)
A) Multiview B) ETHICS
C) Soft Systems D) Project Champion

46) Which of the following is not an advantage of mounting an application on the Web? 46)
A) It is easy to create a Web site that different cultures can relate to.
B) increasing awareness of the availability of a service, product, person, industry or group
C) the possibility of 24-hour access for users
D) standardizing the design of the interface

47) Enterprise resource planning systems integrate: 47)

A) legacy systems into an extranet.
B) resources so that capital expenditures are minimized.
C) information systems existing on different management levels.
D) different cultures across the globe in an ecommerce environment.

48) Designing systems for wireless handheld devices is called: 48)

A) mcommerce. B) enterprise resource planning.
C) small scale systems D) wcommerce.

49) When program software is distributed free with the code or computer instructions available for 49)
anyone to modify is called:
A) code independent software. B) freeware.
C) open source software. D) a distributed system.

50) When groups need to work together to make semistructured or unstructured decision, a solution is 50)
to use a(n):
A) group decision support system. B) executive support system.
C) expert system. D) knowledge work system.

51) An object-oriented approach to systems development that includes a method of development as 51)
well as software tools is called:
A) SDLC. B) rapid application development.
C) CASE toolset development. D) artificial intelligence.

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 52) A standardized language in which a system is broken down into a use case model is called: 52)
A) the unified modeling language. B) a distributed system.
C) multiview. D) artificial intelligence.

53) Which of the following is not one of the fundamental components of the agile approach? 53)
A) Principles. B) Core practices. C) Values. D) Pressure.

54) Which of the following is not one of the four values of the agile approach? 54)
A) Simplicity B) Courage
C) Communication. D) Expertise

55) Which of the following is a human need taken into account when considering the 55)
human-computer interaction?
A) The kind of monitoring that will take place for compliance.
B) The amount of training that will be required.
C) The hardware that the system will run on.
D) The pleasing and enjoyable aspects of using the system.

SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.

56) Decision makers are beginning to understand that __________ is not just a byproduct of 56)
conducting business, but a critical factor in determining the success or failure of a business.

57) __________ are computerized information systems developed to process large amounts of 57)
data for routine business transactions such as payroll and inventory.

58) When groups of people need to work together to make decisions, a __________ may be 58)
used.

59) The __________ stores data and models that help the user interpret and use the data. 59)

60) An __________, also called a knowledge based system, effectively captures and uses the 60)
knowledge of an expert for solving a particular problem experienced in an organization.

61) When analysts perform any activities in the systems development life cycle and are present 61)
in the business for an extended period of time, they are acting as __________.

62) The most prominent quality of an analyst is that of a __________. 62)

63) __________ are situations that the analyst believes can be improved through the use of 63)
information systems.

64) The __________ summarizes what has been found during the systems analysis phase, 64)
provides cost/benefit analyses of alternatives, and makes recommendations on what
should be done.

65) The __________ contains design information necessary for programmers to construct 65)
programs.

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66) __________ involves training users to use the system and planning for the smooth 66)
conversion of the old system to the new one.

67) One important justification for CASE tools is to increase analyst __________. 67)

68) CASE tools are useful in __________ lifecycle activities. 68)

69) CASE tools help the analyst to increase productivity, __________ more effectively with 69)
users and integrate the system's life cycle work.

70) __________ tools generate computer code. 70)

71) The __________ is the layer of the computer that is between humans and the computer. 71)

72) __________ is mounting an application on the Web. 72)

73) __________ is the integration of many information systems existing on different 73)
management levels and within different functions.

74) Wireless ecommerce is referred to as __________. 74)

75) Software that is distributed free along with the program source code is called __________. 75)

76) The __________ is an industry standard for modeling object-oriented systems. 76)

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Answer Key
Testname: CHAPTER1

1) TRUE
2) FALSE
3) FALSE
4) TRUE
5) FALSE
6) TRUE
7) FALSE
8) FALSE
9) FALSE
10) TRUE
11) FALSE
12) FALSE
13) TRUE
14) TRUE
15) FALSE
16) FALSE
17) TRUE
18) FALSE
19) TRUE
20) FALSE
21) TRUE
22) TRUE
23) FALSE
24) TRUE
25) FALSE
26) FALSE
27) FALSE
28) TRUE
29) TRUE
30) A
31) D
32) C
33) A
34) A
35) D
36) C
37) A
38) B
39) C
40) B
41) D
42) C
43) D
44) D
45) C
46) A
47) C
48) A
49) C
50) A
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Answer Key
Testname: CHAPTER1

51) B
52) A
53) D
54) D
55) D
56) information
57) Transaction processing systems
58) group decision support system
59) database
60) expert system
61) change agents
62) problem solver
63) Opportunities
64) systems proposal

65) program specifications packet

66) Implementation
67) productivity
68) integrating
69) communicate
70) Lower CASE
71) human computer interaction
72) Ecommerce
73) Enterprise resource planning
74) mcommerce
75) open source software
76) unified modeling language